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Drive growth with the Internet of Things. May 25, 2017 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. PTE16581 Data is the key to business success. Organizations have much more data, and many more data sources, than ever before. This data is absolutely no help if you can’t cost-effectively store, analyze and use it to make intelligent business decisions. That requires a seamlessly aligned ecosystem and an understanding of what the Internet of Things (IoT) really is. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 3 A new definition of IoT IoT is transforming businesses through an aware and autonomous network that provides actionable insight and better business intelligence. Aware The asset must be able to sense something. Autonomous The asset must send data somewhere automatically. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Actionable The data must inform decisions. 4 What IoT can do IDC found that organizations implement IoT solutions to help: • Lower operational costs. • Enhance customer service. • Provide competitive differentiation. • Improve supply chain management.1 With these benefits available, it’s no surprise the move is happening fast. $ 1.3T $ IoT revenue is predicted to grow from $779.9 billion in 2015 to $1.3 trillion in 2018.2 779.9B 1. IDC, Internet of Things Mid-Year Review, July 2015. 2. IDC, Worldwide Internet of Things Spending by Vertical Market 2015–2018 Forecast, IDC #256255, June 2015. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 5 Market adoption IoT worldwide installed base Growing faster in some industries than others • 10.3 billion in 2014 • Manufacturing, utilities and transportation are leading. • 29.5 billion in 20201 • Retail, healthcare and consumer are catching up fast.1 1. IDC, Worldwide Internet of Things Spending by Vertical Market 2015–2018 Forecast, IDC #256255, June 2015. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 6 Exploring the potential Drive growth and business performance. Enhance the customer and citizen experience. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Improve safety and manage risk. 7 Overcoming the challenges How are you going to make sure your IoT implementation succeeds? Put it together correctly • Successful IoT applications require integrated system design, deployment and management. Keep it running smoothly • A complete solution involves ongoing development, deployment, integration and management. Harvest the reward efficiently • To extract business value, you need to cost-effectively store, analyze and make sense of collected data. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 8 What we bring to IoT Verizon IoT solutions are: Easy to build Quick to deploy Simple to manage Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Available around the globe 9 Supporting your IoT deployments Network Cloud Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Security 10 Verizon IoT solutions IoT Share Solutions • Verizon Share • Asset utilization • Agriculture equipment • Recreational vehicles • Heavy equipment • Consumer goods Smart Grid Wide Utility Solutions Communities Solutions • Verizon Intelligent Water • Verizon Intelligent Energy • Verizon Intelligent Gas • Verizon Intelligent Traffic Management • Verizon Intelligent Lighting Healthcare Solutions • Verizon Intelligent Track and Trace • Patient monitoring • Wellness • Verizon Intelligent Video AgTech • Crop planning and yield • Water conservation • Soil monitoring • Humidity and temperature • Reduce disease • Weather patterns • Venue solutions Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 11 A decade of strategic acquisitions and innovation Innovation Centers National Wireless Spectrum ThingSpace 4G Venture Forum 5G trials 2006 2007 2008 2009 2010 2011 2012 Rural Cellular Corp. 2013 2014 CAT M1 LTE 2016 - 2017 2015 5G roadmap LTE in Rural America Drive network performance & coverage SpectrumCo Meet the demands of the digital age Support the accelerated adoption of IoT Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. PTE16629 12 Verizon ThingSpac e Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 13 ThingSpace: accelerating IoT adoption Web-based, open development environment that becomes the “one pane of glass” for customers and developers to manage, develop and deploy IoT solutions M 3+ IoT developers are expected globally by 2019.1 1. Aapo Markkanen and Dan Shey, IoT Developer Ecosystem Research Analysis, ABI Research, June 2014. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 14 ThingSpace components ThingSpace landing page • Build on a simple, open development platform. • Collaborate with partners and experts in IoT. • Deliver solutions over a single, innovative IoT portal. ThingSpace Develop ThingSpace Market* ThingSpace Manage Build a developer community with easy access to Verizon APIs. Provide access to partner solutions. Manage devices from a single portal. • Verizon vertical solutions • Dashboard • API documentation • Partner solutions • Service management • Application keys • Plug-ins, drivers, apps and more • Device management • Developer kits • Testing tools • Reports • Forum support • Alerts • Account administration *Coming soon Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 15 ThingSpace IoT ecosystem End-to-end device integration and management Verizon network ThingSpace platform LTE Traditional and IoT cores Wired access Device management Reporting and analytics Security and compliance Applications APIs and developer portal Connectivity management Zero-touch on boarding Devices Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 16 Simplify your IoT management. Easily manage your IoT devices and their connections no matter where they are. Activate, suspend, resume or deactivate wireless service. Troubleshoot, monitor and manage usage in near real time. Make hardware or SIM swaps. Set alerts to notify you of issues. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 17 Manage device connections throughout their life cycle. Take your devices in and out of service along their life cycle and as business needs change Activate, suspend, resume or deactivate wireless service. Swap hardware or change wireless numbers. Enter device identifiers. View status of recent service transactions. Management wizard Change service plans. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. View transaction details. 18 Know what’s happening anywhere. Customize your One Talk user features. Whether your business is hospitals, farms, factories, mines, vehicle fleets, global retail or whatever-wherever, you need to be able to monitor your devices quickly and easily. • View near real-time status. • Drill down to details. • Search device lists. Add and remove users and devices. • Run custom reports. • Keep track of devices. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Manage employees’ use of office lines on personal smartphones. 19 Manage services efficiently. You can create custom alerts to notify you if any of your IoT devices need attention. • Automatically suspend service for rogue devices and devices moved without authorization. • Monitor data usage thresholds. • Monitor service transactions. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 20 Integrate connectivity management with enterprise business systems. Connectivity Management APIs give you even more management options. You can provision, monitor and control IoT device connectivity from your own enterprise systems using RESTful APIs from the ThingSpace Develop website. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 21 Verizon IoT International Services Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 22 Extend IoT solutions and benefits around the globe. Making it easier for you with: • One global contract • One invoice for all wireless IoT and M2M connections • One SIM/SKU for all available countries • One set of APIs and an online portal to manage wireless IoT and M2M connections globally • Support for IoT and M2M connections located in other countries Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 23 Key international IoT and M2M applications WAN access/ business continuity Fleet management • Backup or primary access to wide area network (WAN) • Disaster recovery • Office in Box • Guest Wi-Fi • Permanent roaming Benefits • Frictionless interactions • Improved productivity • Redundant backup • Increased uptime • • • • • Benefits • Vehicle tracking • Improved routes • Safer vehicle operation Route planning Hours of service reporting Predictive maintenance Driver behavior monitoring Incidental/permanent roaming Condition-based monitoring • New revenue stream creation • Improved customer experiences • Increased efficiency Benefits • Reduced costs • Improved performance • Increased profits by tracking and monitoring equipment • New revenue streams Smart vending and retail • • • • Social networks integration Tracking of preferences Improved inventory Permanent roaming Benefits • Efficient inventory management • Customized product offers • Market insight for promotional and new product offerings Asset tracking • • • • • Improved business continuity Online mapping tools Rugged devices for outdoor use Battery powered devices Sensors Benefits • Remote monitoring and alerting • Single global SKU to increase flexibility • Eliminated country/region specific inventory Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 24 We’re your contact for international IoT and M2M. Device Network • Devices certified via Verizon Open Development • Casual roaming and permanent roaming • Hardware provided by various vendors • Enhanced global platform to 195 countries Application • Application provided by partners with global capabilities • 4G LTE devices • M2M LTE SIM U.S. contracted and billed solutions with traffic routing back to our wireless network Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 25 International IoT Services: growing global coverage 197countries available today Countries available Countries planned International Internet of Things (IoT) and Machine to Machine (M2M) Plan required. International charges apply. Planned Footprint maps depict predicted and approximate footprint. The footprint shown does not guarantee service availability, and may include locations with limited or no coverage. Even within a coverage area, there are many factors, including customer’s equipment, terrain, proximity to buildings, foliage, and weather that may impact service. Coverage Areas outside of the United States include networks run by other carriers, the footprint and coverage depicted is based on their information and public sources, and we cannot ensure its accuracy. Roaming Footprint is subject to change. Afghanistan Albania American Samoa Andorra Angola Anguilla Antigua & Barbuda Argentina Armenia Aruba Ascension Island Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bonaire, St. Eustatius and Saba Bosnia and Herzegovina Botswana Burkina Faso Brunei Bulgaria Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Colombia Congo, Democratic Rep. Congo, Republic Costa Rica Cote d’Ivoire Croatia Curaçao Cyprus Czech Republic Denmark Dominica Dominican Republic Ecuador Egypt El Salvador Estonia (Baltic States) Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland Indonesia Iraq Ireland Isle of Man Israel Italy Japan Jamaica Jersey Jordan Kazakhstan Kenya Kosovo Kuwait Kyrgyzstan Latvia (Baltic States) Laos Lebanon Lesotho Liechtenstein Lithuania (Baltic States) Luxembourg Macao Macedonia Malawi Malaysia Maldives Mali Malta Martinique Mauritius Mexico Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Namibia Nauru Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Pakistan Palestine Territories Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russia Federation Rwanda Saint Barthélemy Saint Kitts and Nevis Saint Lucia Saint Martin (French Antilles) Samoa Saint Maarten Saint Vincent and the Grenadines Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Singapore Slovakia Slovenia Solomon Islands South Africa South Sudan Spain Sri Lanka St. Pierre and Miquelon Sudan Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Timor-Leste Togo Tonga Trinidad and Tobago Turkey Turks and Caicos Island Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Virgin Islands, British Yemen Zambia Zimbabwe As of April 2017 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 26 International IoT Services: today and planned countries 197 countries available today 14 countries planned Region Middle East Europe Asia Europe Africa Americas Americas Americas Asia Americas Europe Oceania Europe Asia Americas Middle East Asia Americas Europe Europe Americas Africa Americas Asia Americas Americas Europe Africa Asia Europe Africa Africa Asia Africa Americas Africa Americas Africa Africa Americas Asia Americas Africa Africa Africa Americas Europe Americas Europe Europe Europe Caribbean Caribbean Americas Africa Americas Europe Europe Oceania Europe Europe Americas Asia Africa Africa Country Afghanistan Albania American Samoa Andorra Angola Anguilla Antigua and Barbuda Argentina Armenia Aruba Ascension Island Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bonaire, Saint Eustatius and Saba Bosnia and Herzegovina Botswana Brunei Darussalam Bulgaria Burundi Burkina Faso Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Colombia Congo, Democratic Republic Congo, Republic Cote d’Ivoire Costa Rica Croatia Curaçao Cyprus Czech Republic Denmark Dominica Dominican Republic Ecuador Egypt El Salvador Estonia (Baltic States) Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Region Asia Europe Africa Europe Europe Europe Americas Americas Asia Guatemala Europe Africa Africa Americas Americas Americas Asia Europe Europe Asia Middle East Europe Europe Middle East Europe Americas Asia Europe Middle East Asia Africa Europe Middle East Asia Asia Europe Middle East Africa Europe Europe Europe Asia Europe Africa Asia Asia Africa Europe Americas Africa Americas Europe Europe Asia Europe Americas Africa Africa Africa Oceania Europe Asia Oceania Americas Africa Country Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe (French Antilles) Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland Indonesia Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kosovo Kuwait Kyrgyzstan Laos Latvia (Baltic States) Lebanon Lesotho Liechtenstein Lithuania (Baltic States) Luxembourg Macao Macedonia Malawi Malaysia Maldives Mali Malta Martinique (French Antilles) Mauritius Mexico Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Namibia Nauru Netherlands New Caledonia New Zealand Nicaragua Niger Region Africa Asia Europe Middle East Middle East Americas Oceania Americas Americas Asia Europe Europe Americas Middle East Europe Europe Africa Americas Americas Americas Americas Asia Europe Americas Africa Middle East Africa Asia Africa Asia Europe Europe Asia Africa Africa Europe Asia Americas Africa Americas Africa Europe Europe Asia Asia Africa Asia Asia Africa Oceania Americas Asia Americas Asia Africa Europe Middle East Europe Americas Asia Oceania Americas Asia Americas Middle East Africa Africa Country Nigeria Northern Mariana Islands Norway Pakistan Palestine Territories Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russia Federation Rwanda Saint Barthélemy (French Antilles) Saint Kitts and Nevis Saint Lucia Saint Martin (French Antilles) Samoa Saint Maarten Saint Vincent and the Grenadines Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Singapore Slovakia Slovenia Solomon Islands South Africa South Sudan Spain Sri Lanka St. Pierre and Miquelon Sudan Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Timor-Leste Togo Tonga Trinidad and Tobago Turkey Turks and Caicos Island Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Virgin Islands, British Yemen Zambia Zimbabwe Region Africa Americas Asia Africa Americas Asia Asia Africa Africa Africa Oceania Middle East Africa Africa Country Algeria Brazil Cook Islands Equatorial Guinea Falkland Islands India Korea, South Liberia Madagascar Mauritania Micronesia Oman Sierra Leone Tunisia As of April 2017 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 27 Verizon LTE Family of IoT Solutions Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 28 Verizon LTE family of IoT solutions Helps lower the barrier of entry to the IoT world and gives you a quick and easy way to deploy and manage IoT solutions. • • • • • • Superior technology Faster time to market Better power efficiency and longer battery life Reliable, scalable and secure connectivity Lower cost per module Simple transition from CDMA to LTE Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Verizon LTE Cat-M1 With the launch of LTE Cat-M1, Verizon is the first major network to support services built specifically for the Internet of Things. You get 4G LTE connectivity at a lower device price point, not to mention extended coverage, reliability and support. • • • • • Cost-effective deployments Extended outdoor coverage and better in-building penetration Improved network utilization Control of network access by devices Ingenious power management technology Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Verizon IoT Security Credentialin g Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 31 New challenges for the Internet of Things Widescale use of IoT raises concerns about: • Security breaches. • Physical safety. • Insurance costs. • Brand and reputation. • Customer privacy. • Industry and partner security demands. • Regulatory impacts. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 32 What we know about risks $2.1M to 79 K The number of security incidents examined, including 2,122 with confirmed data loss $5.2M The cost of a breach affecting 10 million records 84 % The amount of initial compromises that took hours or less to initiate Source: Verizon 2015 Data Breach Investigations Report Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 33 The evolution of security threats Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 34 A new security model for IoT The problem with traditional IT security: • It’s perimeter based. • It requires routine updates and patches. • It only addresses cyber-security issues. IoT security must address: • Many IoT connections from many locations. • Hijacking of physical devices. • The security of each device. • Device identification and management. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 35 IoT Security Credentialing: three layers of protection Application protection adds an “over-the-top” layer of security to help protect devices and apps regardless of provider. IoT Security Credentialing protects in three ways Trusted authentication lets only approved devices or people access apps or devices. Data privacy translates data into a secret code, using encryption. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 36 Keep bad things from happening to good data. IoT Security Credentialing: • Helps thwart cyber attacks. • Adds another layer of security for applications. • Better protects against malware and hijacking. • Limits access to trusted devices and people. • Encrypts communications at the edge. • Better protects customer data. • Strengthens privacy. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 37 How it works with your network Protection with a layer of redundant security Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 38 IoT Security Credentialing platform in practice Global payment-card processing firm Large U.S. health insurer Tourist destination country Mobile device adoption Challenge: Secure internal and external merchants’ IT infrastructure. Challenge: Comply with privacy regulations while efficiently processing payments. Challenge: Improve passport process, reduce counterfeiting, boost border security. Challenge: Make bring-yourown-device (BYOD) easy without compromising security. Solution: IoT Security Credentialing to protect transmission of data used for payment transactions Solution: Over 20,000 certifications issued that support encryption of desktops and laptops Solution: • Secure digital electronic passport application • Credentialing to protect biometrics Solution: IoT Security Credentialing integrated with customer’s mobile device management Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 39 Why Verizon • Trusted expert in data safety—11 years of data analyzing more than 100,000 incidents • America’s largest, most reliable 4G LTE network • Complete solutions, with expertise in cloud, machine to machine (M2M) and IoT • Leading communications and wireless provider to the public sector • One of the largest IP networks in the world 98 % Ninety-eight percent of the Fortune 500 rely on Verizon’s services and technologies. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 40 Verizon IoT Share Solutions Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 41 Verizon IoT Share Solutions drivers Changing demographics Consumer social preferences Shift from ownership to “user-ship” Technology advancements New revenue opportunities Increased fleet and asset utilization Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 42 Verizon IoT Share Solutions Sustainable | Convenient | Flexible Common sharing platform • Reservation and scheduling • Inventory management • Reporting and analytics Mobile application • Customizable templates • Reserve, access and return • Credit card processing Growing ecosystem • First mile, last mile transport • Bike and low-speed electric vehicle share • 45 asset share use cases Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 43 Verizon IoT Share Solutions vision Vehicle sharing Agriculture Recreational • Rental agencies • Tractors • Low-speed • Heavy electric vehicles equipment • Consumer goods rental • Golf carts • Specialty equipment • On-demand delivery • Landscaping • Home appliances • Car share companies • Corporate or private fleets • Dealerships • Seeding equipment • Harvesting equipment • Tillage equipment • Snowmobiles • Bikes/scooters • RVs Equipment • Materials/ supplies Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Consumer • Service locator 44 Verizon IoT Share Solutions benefits Increase operational efficiencies. Improve customer experience. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Create new revenue streams. 45 Verizon Share Powered by our reliable 4G LTE network Search, reserve and access assets using mobile devices Integrated hardware, mobile application and security End-to-end flexible and scalable platform Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 46 Verizon Share Solutions scenario: construction Customer profile Challenge Heavy equipment and specialty equipment rental companies Customers and contractors need easier access to equipment that is often unavailable or not close to where they are needed. Expensive equipment is underutilized. Strategy Make equipment more readily available and deliver a flexible, selfservice experience for customers and contractors. Solution Verizon Share allows the rental equipment company to: • Offer its customers the ability to search, locate and reserve equipment via mobile devices. • Offer a “scan-and-go” rental experience. • Capture renters information to facilitate rental transaction. • Provide secure access to geographically dispersed assets. Result Equipment rental companies can offer a streamlined process, move assets closer to customers and provide on-demand access when and where needed. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 47 Verizon Share Solutions scenario: universities Customer profile Challenge Private and public colleges and universities Offer students and staff transportation options that align with sustainability initiatives, reduce CO2 emissions and improve accessibility. Strategy Deploy low-speed electric vehicles and alternative transportation modes in an on-demand environment. Solution Verizon Share Solutions: • Power an on-demand, mobility-as-a-service solution that solves the first-mile, last-mile problem. • Reserve at a distance or scan the QR code for instant access. • Provide fleet operations, with asset utilization data by user. • Track asset utilization rates for maintenance planning. Result Universities and corporate campuses can offer students and staff new alternative transportation options that improve accessibility, address parking issues and help achieve sustainability targets. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 48 Verizon Share Solutions scenario: recreation equipment rental Customer profile Challenge Resorts, adult living communities, golf courses and more Deliver an on-demand, user friendly rental experience that is attractive to millennials while driving new revenue opportunities. Strategy Provide a flexible, self-service experience for customers when accessing recreation rental equipment. Solution Verizon Share allows business owners to: • Offer customers the ability to search, locate and reserve recreational vehicles and equipment via mobile devices. • Offer “scan-and-go” access via a paired QR code. • Provide secure access to geographically dispersed assets. Result Recreational equipment fleet owners can place recreational equipment in close proximity to customers and offer an unique on-demand media rich experience to differentiate their offerings. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 49 Verizon Share Solutions scenario: rental car company Customer profile Challenge A nation-wide rental car company Offer customers on-demand access to vehicles and position assets closer to customers while controlling costs and accurately capturing fuel consumption. Strategy Provide a flexible, self-service experience for customers. Solution Verizon Share allows the rental car company to: • Offer customers the ability to search, locate and reserve vehicles via mobile devices. • Offer “scan-and-go” access to vehicles. • Accurately capture fuel used during the rental period. • Provide secure access to geographically dispersed assets. Result Rental companies can place vehicles in close proximity to customers, increase asset utilization rates, compete with on-demand vehicle share options and accurately charge for fuel used during rental. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 50 Verizon Share Solutions scenario: vehicle sharing and pooling Customer profile Challenge Government and non-profit transportation organization Reduce parking congestion, improve transportation options and lower greenhouse emissions. Strategy Provide a self-service vehicle sharing program in neighborhoods throughout the city. Solution Using Verizon Share, city residents and visitors can now: • Quickly search, locate and reserve vehicles via mobile device. • Pick up a reserved vehicle by scanning a QR code. • Unlock their vehicle using a virtual key fob. • Access vehicles at any time of day. Result Residents and visitors are provided with enhanced transportation options and greater accessibility, while the city benefits from less congestion and cleaner air. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 51 Verizon Share Solutions scenario: private fleet Customer profile Challenge A mid-sized or enterprise company Use vehicles and drivers more efficiently and reduce operational expenses. Strategy Enable dynamic dispatching with mobile assignment, reservations and pickups. Solution Verizon Share: • Allows drivers to scan a QR code to access vehicles. • Enables vehicle control functions with a virtual key fob. • Provides fleet owner with asset utilization data by driver. • Helps identify underutilized assets. Result The company can streamline dispatching, confirm vehicle assignment, improve utilization rates and remove underutilized vehicles from the fleet. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 52 Verizon Share Solutions scenario: dealership Customer profile Challenge A large car dealership Improve loyalty scores with flexible courtesy programs and enhance the vehicle repair process. Strategy Create a flexible, self-service courtesy vehicle program. Solution With Verizon Share: • Customers can quickly search, locate and reserve courtesy vehicles via mobile device. • The dealership can accelerate the courtesy vehicle assignment process. • The dealership can access information on fuel consumption, speed and more. Result The dealership is improving its loyalty scores with a more flexible and convenient courtesy vehicle program. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 53 Verizon Share Solutions: elements of offering Devices Installation services • Mounting options • Device kitting • Installation kits • Onsite installation • Instructional documents • Configuration • Testing/POCs • • • • • Battery powered Host powered GPS Rugged options 2G & 4G devices • Kitted with QR code • Aligned by use case Verizon Share platform Mobile app M2M price plan Mobile app templates • User assignment • Inventory management • Asset diagnostics • Reservation scheduling and confirmation • Payment method • Locate, rent and access • Find near assets • Reserve assets • Secure authorization • Low-touch support • Mobile billing • QR code scanning • • • • • Software templates • “Zero-touch” provisioning • Customer branding • Flexible menus • App store publication Data Security Reliability Verizon 4G LTE Network Ecosystem Providers / Cloud and Security / Professional Services Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 54 The Share Solutions experience Manage and grow your business Simplify your customer’s experience • Single view into all assets • Easily downloadable mobile application • Easy navigation and use • Administration and user rights management • Robust management reports • 24/7 reservation and scheduling • Remote access and asset location • Simple payment method 55 ThingSpace: complementary platform www www ThingSpace Offer a streamlined, secure and integrated user experience. Enable a flexible enterprise and improve asset utilization rates. AutoShare Deliver superior on-demand experience. Connect on a proven 4G LTE network. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 56 Verizon Grid Wide Utility Solutions Confidential andand Confidential proprietary proprietary materials materials for authorized for authorized Verizon personnel Verizonand personnel outside agencies and outside only. Use, agencies disclosureonly. or Use, disclosure or distribution distribution of of thisthis material material is not is permitted not permitted to any unauthorized to any unauthorized persons or third persons parties except or thirdbyparties written agreement. except by written agreement. 57 Grid Wide Utility Solutions: drivers and challenges Utilities must modernize their grids and water systems to: • Increase efficiency. • Reduce operating costs. • Improve revenue management. • Improve customer service. • Enhance employee safety. But upgrading requires you to: • Connect and manage thousands of endpoints. • Train staff appropriately. • Invest in data centers, networks and equipment. • Deploy complex software and systems. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 58 Introduction to Grid Wide Utility Solutions Intelligent Energy Intelligent Water Intelligent Gas Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 59 Grid Wide Utility Solutions Intelligent Energy, Intelligent Water, Intelligent Gas Smart metering | Meter data management | Distribution monitoring and control | Demand response Control • Reduce costs • Quickly detect outages. • Remotely turn devices on or off. Simplicity • Advanced, hosted platform • Integration and migration Longevity • Network and data • Future applications Visibility • Power quality • Outage data • Interval usage Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Sustainability • Reduce energy, gas and water loss. • Manage conservation and spot usage anomalies. 60 Grid Wide Utility Solutions portfolio: electric, water and gas Smart Metering Meter Data Management Integrated reporting and data analytics Distribution Monitoring and Control Security infrastructure services Demand Response Simplified deployment Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 61 Grid Wide Utility Solutions: Smart Metering Smart metering gives utilities an integrated, secure communications network and advanced metering platform. Smart metering can help you: • Perform meter reads and collect events data. • Get accurate billing and operational data. • Enable supply event alerts notification and reporting. • Continuously monitor leak, backflow, no-flow, tamper and outage issues and help manage restorations. • Proactively identify and pinpoint issues for repair. • Streamline service connects and disconnects. • Perform over-the-air meter programming. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 62 Grid Wide Utility Solutions: Meter Data Management Manage meter data to achieve consistent and accurate billing for your customers. Meter Data Management can help you: Validate revenue data. Improve the timeliness and accuracy of billing data. Balance supply and demand. Integrate and store billing and usage data. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 63 Grid Wide Utility Solutions: Distribution Monitoring and Control Grid Wide provides insights and data on what’s happening across your grid and gas and water systems. Better data can help you: Manage conservation and spot usage anomalies. Detect leaks, backflow, no-flow and tampering. Reduce water/energy/gas loss. Keep customers informed. Improve customer service. Dispatch field workers for preventative maintenance. Use data for future growth planning. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 64 Grid Wide Utility Solutions: Demand Response Demand Response enables a better balance of supply and demand while helping you lower costs, improve efficiency and promote environmentally friendly initiatives. It can help you: Reduce peaks in demand. Notify customers when their use exceeds certain levels. Offer rebates and time-based rates. Cycle motors and other devices to control demand. Flexibly roll out demand response programs to end users. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 65 Grid Wide integrated reporting Verizon Grid Wide Utility Solutions offer near real-time dashboards, reporting and analytics: Consumption data Geospatial map of assets Events notification and alerts District metering Security infrastructure services Policy-based management Group membership Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 66 How it works Our Grid Wide Utility Solutions combine multiple elements into a single, integrated Internet of Things (IoT) platform to remotely configure, monitor, manage, control and read utility distribution network devices. By going with a platform as a service, you get: Smart metering technology Integration from device to network to cloud Single platform of integrated technologies Managed service for more cost-effective IT and operations Simplified billing and support Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 67 Verizon Grid Wide Solutions architecture 4G LTE 4G LTE commercial and industrial meters 900 MHz gas and water meters Smart Metering Wireless private network Private IP network Meter Data Management Cloud Services 4G LTE residential electric meters Electric meter IoT gateway 4G LTE Grid Wide APIs Platform benefits Solution benefits • Policy based—configurable over the air • On/off business process efficiency • Near real-time outage visibility • Monitoring, management, billing and support • Self-aware devices for easy deployment • 4G LTE connectivity • Tamper, outage and leak alerts and notifications • Data retention • Remote update • Reduces water/gas loss • Supports multiple protocols • Programmable transceiver Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Grid Wide portal Utility 68 Easy on-ramp Verizon Grid Wide Utility Solutions are fully scalable, secure, managed services that enable: Smart metering Meter data management Distribution, monitoring and control Integrated reporting and data analytics (dashboards and metrics) Security infrastructure services Simplified deployment model Since they are platform-as-a-service solutions, they provide an easy on-ramp to smart grid modernization. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 69 Upgrade at your own pace. You can pay as you go. Focus on problem areas first, and upgrade your services as you need them. Grid Wide provides: Predictable pricing per meter per month Flexibility to upgrade to intelligent systems at your own pace Managed service to reduce IT development and management Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 70 Better data, better results Grid Wide Utility Solutions collect data, securely transmit it and give you actionable insights. Better data can help you: Manage and report usage anomalies. Keep customers informed. Improve customer service. Dispatch field workers for preventive maintenance. Plan for future demand. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 71 Grid Wide Utility Solutions scenario: Intelligent Energy Customer profile Challenges An electricity distribution utility Detect outages and control operational costs associated with manual readings and reactive repairs. Strategy Move from current meter-reading system to a true smart meter and smart grid cloud platform. Solution Our Smart Metering platform-as-a-service solution combines 4G LTE connected smart meters with our wireless and Private IP network and smart metering technologies to give the utility: • Meter reading and control • Outage and restoration notifications • Actionable insights • Data for future growth planning Result The utility can better manage service, monitor consumption and detect outages more quickly. This helps lower service restoration times and increases customer satisfaction. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 72 Grid Wide Utility Solutions scenario: Intelligent Water Customer profile A water utility Challenges Aging water-industry infrastructure needs modernization, but this utility, like many others, was heavily invested in existing infrastructure and lacked the needed technical expertise. Strategy Access near real-time data to improve operations with remote monitoring, management and control of water supply. Solution Verizon Intelligent Water is a fully scalable, secure, managed, hosted, cloud-based software platform as a service that enables: • Meter reading • Remote monitoring and control • Leak alerts and notifications • Data for future growth planning Result The utility can better manage water resources, dispatching field workers for preventative maintenance for better conservation as well as improved customer service and satisfaction. Confidential andand Confidential proprietary proprietary materials materials for authorized for authorized Verizon personnel Verizonand personnel outside agencies and outside only. Use, agencies disclosureonly. or Use, disclosure or distribution distribution of of thisthis material material is not is permitted not permitted to any unauthorized to any unauthorized persons or third persons parties except or thirdbyparties written agreement. except by written agreement. 73 Grid Wide Utility Solutions benefits Control Simplicity Longevity Visibility Sustainability • Remote on/off • Advanced, hosted platform • Network and data • Power quality • Outage data • Water management • Integration and migration • Future applications • Control water loss • Asset management • Data acquisition • Permissionbased user access and management Confidential andand Confidential proprietary proprietary materials materials for authorized for authorized Verizon personnel Verizonand personnel outside agencies and outside only. Use, agencies disclosureonly. or Use, disclosure or distribution distribution of of thisthis material material is not is permitted not permitted to any unauthorized to any unauthorized persons or third persons parties except or thirdbyparties written agreement. except by written agreement. 74 Verizon Smart Communities Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 75 Smart Communities drivers Sustainability Aging infrastructure Livability Congestion Resiliency Public safety Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Economics 76 Smart Communities ThingSpace | Data Analytics | Pro Services | Cloud | Security | Fiber | 4G LTE Grid Wide | Share | Intelligent Track and Trace | Networkfleet | AgTech | Healthcare IoT Intelligent Lighting Intelligent Video Intelligent Traffic Management • LED lighting • Relevant actionable video • Performance metrics • Embedded sensors • Advanced edge-based analytics • Travel time/road speed • Energy analytics • Proactive notifications • Origin/destination • Digital signage and audio* • Edge storage and compression • Smart parking • Video management system Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. •Planned availability Q1 2017 77 Smart Communities benefits With the Smart Communities platform, you get automated reporting, analytics and the ability to share actionable data. • Increase citizens’ engagement within their communities. • Create efficient and economical environments. • Help safeguard citizens, personnel, data and infrastructures. • Help reduce traffic congestion. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 78 Smart Communities: Intelligent Lighting More efficient LED lighting helps you save energy and maintenance costs. The solution offers: • LED lighting with remote management • Energy analytics • Small-cell integration Optional IoT solutions can be integrated to support your sustainability, resiliency and quality of life initiatives. • Smart parking • Embedded sensors • Security • Traffic management • Digital signage and audio* * Planned availability in Q1 2017 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 79 Verizon Intelligent Lighting use case Customer profile Mid-sized city in the U.S. Challenge The city needed to save on energy bills while creating a safe, sustainable, pedestrian-friendly environment. It also hoped to create an environment where local businesses could thrive. Customer strategy The city decided to retrofit all of its streetlights to LED. Our IoT solution We provided: • Connected LED Lighting control modules. • Energy analysis. Result The city anticipates a reduction in energy use, improved lighting quality, improved operations and decreased maintenance costs. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 80 Verizon Intelligent Video Increase operational efficiency and awareness with advanced edge analytics. • Cameras record high-quality video. • Data is stored locally, helping to manage streaming and cloud storage costs. • Edge analytics identify activity and trigger alerts. • Video analytics help improve decision making. • Only relevant video clips are sent to the cloud. • Intelligent Video Management System archives video. • Service covers licensing, support, cloud and network. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 81 Verizon Intelligent Video use case Customer Napa County Sheriff’s Office Challenge When the big game came to Santa Clara, CA in 2016, air traffic to the Napa County Airport was expected to increase along with the need for increased security. Customer strategy Set up a security and video surveillance system that could be easily and quickly installed and wouldn’t require advanced expertise to operate. Our IoT solution We provided a cost-effective remote surveillance service in one day as well as webcast training, including: • Cameras on portable trailers throughout airport. • Detailed analytics to help identify and assess threats on site. • Managed services team for life cycle support. Result The security team was able to reduce staffing within the airport by 50%, allowing deputies to focus on patrolling other areas. The Verizon Wireless Network provided reliable connectivity for remote cameras. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 82 Verizon Intelligent Traffic Management Give smarter roads the green light. Manage the flow of traffic to help cut congestion, reduce emissions and support Vision Zero initiatives. • Traffic data analytics • Congestion mitigation • Coordinated signal timing • Complete end-to-end solution • Origin destination analysis • Continuous near real-time data We can design and scale the solution to provide information from basic to complex. In-ground sensors Micro-radar sensors Wireless connectivity Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Analytics engine 83 Verizon Intelligent Traffic Management use case Customer profile City and county government in western U.S. Challenge The city/county needs to improve the traffic flow along a corridor adjacent to a major interstate highway. Customer strategy Integrated Corridor Management employs high-resolution traffic analytics to help alleviate congestion on both the interstate and the signalized arterial. This can improve travel times and the number of stops on both roadways. Our IoT solution We are providing the solution for this pilot to begin later in 2016: • Verizon-equipped intersections will collect high-resolution traffic data. • Traffic analytics measure against known performance metrics. • Continuous, near real-time data analytics can help these municipalities to optimize signal timing. Result Anticipated benefits include helping reduce congestion and improve travel times. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 84 Urban digital experience* Kiosk hardware and software designed to humanize the engagement experience in urban communities Functional & Focused Relevant & Personal Approachable & Intuitive Inform Connect • Maps, wayfinding and near real-time transit schedules • Weather and other outdoor sensor data • Community messaging • One interactive and two media screens • Fiber- connected, secure public Wi-Fi and enhanced cellular service: 4G LTE in future • Mobile device charging • NFC payment system • Cameras, microphones and speakers Engage Protect • Points of interest • Neighborhood news, real estate listings, job listings and applications, school information, and event calendar • Local deals and targeted advertising • Mobile apps • Security camera • Audio and video messaging • Backup power and solar charging Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. * Planned availability January 2017 85 Verizon Healthcare IoT Solutions Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 86 Healthcare IoT overview Healthcare IoT segments Verizon Intelligent Track and Trace • Drug serialization • Cold Chain • Intelligent Hospital • Wayfinding Patient Monitoring • Care management • Care coordination • Virtual care • Disease management Wellness • Cellular wearables • Activity tracking • Alerts • GPS tracking Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Platform • ISO 9001/ ISO 27001 • HIPAA-ready cloud • API integration • Multi-solution platform • Analytics 87 Intelligent Track and Trace solution drivers U.S. and global regulations Counterfeit drugs Supply chain complexity Lost or stolen equipment Low equipment utilization rates Patient care and safety Serialization Cold Chain Intelligent Hospital • Comply with sweeping U.S. and global regulations on drug serialization • Near real-time environmental monitoring of high value assets and perishable goods that are at risk of theft • Lost or stolen equipment costs a hospital thousands of dollars every year • Drug Supply Chain Security Act (DSCSA) – November 2017 • Counterfeit drugs resulting in deaths, injuries and lost revenue worldwide • Brand protection via complete chain of custody • Enable in-transit visibility and proactive quality control • Comply with the Food Safety Modernization Act (FSMA) – March 2017 • Respond before critical product environmental restrictions are exceeded with near real-time alerts • Improve equipment and high value asset utilization • Better hospital supply chain management and operational efficiency • Near real-time location services enable better patient care Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 88 Intelligent Track and Trace product overview Serialization Cold Chain Intelligent Hospital • Inventory tracking management • Brand protection through complete chain of custody • Near real-time environmental monitoring • Location tracking of shipments • Improved operational efficiency and quality control • Improve d hospital inventory management • Improve equipment utilization • Near real-time location services Track and Trace components + Sensor + Wireless network + Secure and compliant cloud services + Tracking dashboard + Traceability portal Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. + Data analytics Set up, training and customer service 89 Intelligent Track and Trace benefits Increase efficiency. Enable compliance. Manage costs. Drive revenue. Improve inventory management. Increase patient safety and confidence. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 90 Cold Chain Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 91 Intelligent Track and Trace: Cold Chain One simple solution that: • Monitors temperature of valuable, sensitive, and perishable goods. • Tracks GPS location. • Provides real-time data alerts that enable proactive response before product environmental restrictions are exceeded. • Helps improve operational efficiencies of shipping routes and delivery fulfillment with geofencing capabilities. • Helps address temperature tracking and record keeping requirements of applicable government regulations such as the Food Safety Modernization Act (FSMA). • Provides 24/7 access to your data from any device. 92 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Cold Chain elements Asset tracking device • Track environmental conditions and location • 4G LTE provides realtime data alerts • Water resistant Intelligent Track and Trace platform • Manage via a single “pane of glass” dashboard • Easy back-office integration via APIs • Customizable alerts and notifications • Secure cloud hosting Mobile app* • Easily use your mobile device to assign tracking devices to products or shipments • Access alerts from the mobile app *Planned availability: Q1 2017 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 4G LTE tracking device Provides real time data alerts on location and temperature. Enables in-transit visibility and proactive quality control to intervene before environmental restrictions are exceeded, unlike traditional data loggers. Location • GPS location with flexible update rate Environmental / Temperature • Operating: ‐40⁰C to +60⁰C • Settings configuration “over‐the‐air” • Storage: ‐40⁰C to +60⁰C • Secured wireless data encryption • Seal: IP66 (water resistant) • Accuracy: 0.5C degree Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Battery • 1 full year operation at 2 updates/day • Proprietary battery saving mode • Micro‐USB charging port • Dimensions: 85 x 104 x 33 mm 94 Cold Chain architecture Verizon Wireless Network Intelligent Track and Trace Platform 4G LTE Security & Compliance Management platform Device Management • Location • Temperature Connectivity Connectivity Management Tracking device Applications Customer account setup and configuration APIs Web/Mobile access end-to-end device integration and management 95 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Intelligent Track and Trace: Cold Chain benefits GPS location monitoring Environmental temperature monitoring. Real-time data alerts. 24/7 data access. Improve operational efficiencies. Address government compliance. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 96 Intelligent Hospital 97 What makes up the Verizon Intelligent Verizon is leading the market with the next generation Hospital? real-time location system (RTLS). Patient location and flow Staff location and coordination Mobile asset management Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Wayfinding (Requires a third-party app) 98 How our solutions can make a difference. Asset tracking & management • Automated tracking of assets to improve utilization • Reduce rentals and control capital expenditures • Inventory and rental management • Increased use rates Staff workflow Patient experience • Mapping and visualization of caregiver workflows to improve clinical processes • Better patient experience enabled with third-party mobile wayfinding app • Integration of staff location with EMRs, nurse calls and other clinical systems • Improved scheduling and on-time appointments • Decreased patient wait time • Improved time management and increased efficiency • Gain insights to guide strategic planning Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 99 Better asset management can help. Locate equipment on demand. Create a flow process for clean and dirty equipment. Track asset use and match inventory to your needs. Help control spending. Help decrease rental payments. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 100 Quick search features make it easy to find anything. Locate assets, patients or staff members. Use pre-defined filters and logic to support groups of users. View complex hierarchy of buildings and campuses. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 101 Improve staff and patient workflow. Solutions can help improve the patient, family and caregiver experience by providing data that enables hospitals with: • Bed management: assignment automation. • EMR event logging and automation. • Clinician rounding: logging and patient location. • Automated caregiver credentials; visit logging. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 102 Discover the benefits of business intelligence and analytics. Location-based data can uncover a world of new insight. Asset usage and movements Patient flow and wait times Staff efficiency Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Time spent with patient 103 AgTech Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 104 Why AgTech? Smart farming using IoT intelligent connected devices can simplify crop management and help growers: Improve usage and management Control diseases Automate cultivation Increase yield and quality Our data analytics expertise can simplify things by providing farmers with easy-to-use prescriptions that can help them address their crop production and sustainability goals. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 105 AgTech strategy Crop yield Efficiency Sustainability • Irrigation • Automation • Soil monitoring • In-field sensors • Resource management • Resource management • Big data analytics • Record keeping • Reduce spraying • Regulatory compliance • Reduce energy • Reduce water Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 106 AgTech analytics Improved planning • Better resource planning and utilization Disease reduction • Early disease detection • Early disease intervention • Reduced operating costs Regulatory compliance • Automation of irrigation reporting • Cold supply chain Crop yield • Increased crop uniformity and quality Chemical efficiency • Reduced spending on fertilizers • Increased yield • Localized application as needed Sustainability • Reduced water use • Reduced energy use Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 107 AgTech: Vineyard 4G LTE | Global IP | Cloud Compute and Store | Security AgTech platform Crop monitoring Customer interface • Integrated sensors, platform, interface • Prescriptive and predictive analytics • Data analytics • Environmental (temp, humidity, rain, wind, solar radiation) • Cloud-based solution and security • Plant and soil variables per block • Visual crop stress and sensor data display • Customizable mobile application • Crop-specific vine stress modeling • Sensor health monitoring • Flow sensors for irrigation Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. • Mobile app management • Automated reporting 108 AgTech: Vineyard solution elements Hardware • Hardware independent designs • Temperature and humidity sensors • Weather stations • Sensors for insight • 4G LTE Installation services • Site survey and design • Distribution • Configuration • Onsite installation • Testing and proofs of concept AgTech platform Data analytics Mobile access • “Single pane of glass” dashboard • Platform management • Easy back-office integration via APIs • Security and reliability • Crop-specific analytics • Predictive algorithms • Correlation with historical data • Anomaly detection • Pattern discovery • Actionable intelligence delivered to smartphones and tablets • Browser based Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 109 AgTech: Vineyard customer use case Customer Challenge Hahn Family Wines Increase crop yield and provide uniformity to grapes while decreasing materials, energy, water and labor use. Strategy Move from watering on an irrigation calendar to watering based on what the individual block requires through the deployment of specific IoT sensors and advanced AgTech analytics. Solution AgTech: Vineyard provides a customized platform, enabling better decision-making capabilities through the use of: • Weather stations • Flow meters for accurate irrigation • Advanced AgTech analytics Result Hahn Family Wines can now produce more uniform wines, potentially leading to higher critic scores, higher demands and more industry awards—and achieved with a reduction of water and resources. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 110 With AgTech: Vineyard, you’re not alone. We provide customer support with help from experts in the industry. • • High performance 4G LTE network Long-term commitment to IoT Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 111 Our IoT expertise Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 112 A global partner for your IoT plans Our portfolio Our experience Our integration Cloud, networking and IoT solutions for all industries One of the most experienced IoT teams around the globe Strong relationships with vendors Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 113 Build a connected business today. Get started with solutions that are easy to build, quick to deploy, simple to manage and available around the globe. The future belongs to the connected organization. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 114 Thank you. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 115
