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OPINNÄYTETYÖN NIMI Tarvittaessa alaotsikko Etunimi Sukunimi (opinnäytetyön tekijä 1) Etunimi Sukunimi (opinnäytetyön tekijä 2) Opinnäytetyö Elokuu 2015 Koulutuksen nimi Suuntautumispolun nimi (jos on) 1. Executive summary In this case we are going to take a look how to export Valio Plus Milk to Austria and which key things we should consider when we are going to export this product in a new market area. Valio Plus Milk has an added vitamin D, calcium and protein in it. You can not find this kind of a product in Austrian market. Especially in winter time people do not get enough vitamin D from the sun, so they should get it another way. With Valio Plus milk people can get their vitamin D easily, because milk is an everyday product that people use. There is a big and a growing market for this kind of a products, because people are interested about healthy lifestyle. People are now willing to pay even more to get good quality and healthy food products. This is a huge trend so it would be wise to take an advantage from it and enter Austrian market as a first fortified milk producer and provider. The milk consumption in Austria is already higher than the European Union’s average. There is a lot of things analyzed like legal and environmental issues in this report. In first part of the report we have target market analysis were analyse target market with key economic indicators. We also take a look on a culture and competitors that we have in Austria. Second part of the report is going to focus on business environment. It also includes strategic choices. This part have key issues from financial, political and legal aspects. Third and final part of the report covers Market entry. This part will show you entry mode that we chose and it includes marketing mix. These analyses that you find each part of the report are helping to prepare for the exporting this product in a new market area. Sisällys 2. Target market analysis In this chapter we are going to show the key economic indicators of Austria, including e.g. the PESTLE analysis. Furthermore we used Hofstedes cultural dimensions to show the cultural environment. In the end of this chapter we are focussing on the key issues regarding the local production, export and import as well as on the main competitors. 2.1. Key economic indicators of the selected market 2.1.1. Key economic figures of Austria compared to the Euro-Zone: The real GDP growth in Austria is similar to the real GDP growth in the Euro-Zone. The inflation in our target market is going to be higher but the unemployment rate should be lower in 2017 compared to the Euro-Zone. http://www.oebfa.at/en/budgetdebt/pages/keyeconomicfigures.aspx The GDP in Austria was about 374.06 billion US dollars in 2015. The austrian GDP value represents 0.60 % of the world economy. http://www.tradingeconomics.com/austria/gdp Compared to the other European countries Austria is ranked on place number 13 based on the nominal GDP. https://en.wikipedia.org/wiki/List_of_sovereign_states_in_Europe_by_GDP _(nominal) 2.2.2. PESTLE: There is a big market for this kind of a products, because people are interested about healthy lifestyle. Political: Corruption level: Based on the corruption perceptions index in 2015 Austria is ranked on number 16 out of 168 so the corruption level is quite low. Political stability: Based on the political stability index the average value for Austria during 1996 to 2014 was + 1.17 points. The range of this index is from -2.5 which is the most negative point and +2.5 which is the strongest point. Economic: Weather and climate change: Due to long winter periods there are only a few sunny days. Consumers can get benefits from this kind of a milk. Air pollution is one thing, especially in big cities. As a result the sun might not reach the skin with all the profit. This product is seasonal, so climate change might affect on selling it. EU: As both countries are part of an European Union, it is quite easy to enter Austrian market and to sell products there. The strong lobby in the milk industry should be considered. Socio-cultural: Health: Your body needs vitamin D, because your body doesn’t produce it enough during winter time Lifestyle: There is a huge trend in Austria about healthy products and healthy lifestyle, especially in a food industry. People are willing to pay even more to get these good quality and healthy products . Technological: Access to newest technology: As Austria is one of the richest countries in the world the access to new technology is quite easy. Environmental: Environmental reasons were discussed in the chapter “Economic”. Legal: The national agriculture lobby in Austria has a very high influence concerning new regulations and laws. 2.2. Cultural environment in that country We compared Finland with Austria to find out the differences concerning the culture. As an appropriate tool we chose “Hofstedes cultural dimensions” which is divided into 5 dimensions: power distance, individualism, masculinity, uncertainty avoidance, long term orientation and indulgence. In general, as the dimensions do not differ essential in both markets and therefore only minimal changes have to be done to successfully enter the Austrian market. Especially in the field of marketing changes are needed. Masculinity: Marketing should be adopted to the high willingness to success and achieving goals. (i.e. Through our product health improves and this lead to better working ability) Long term orientation: Austrians are willing to change and adapt to new products, as a result the launching of our good in the austrian market should be effortlessly. Power distance: As the need for being independent and equality is in both countries truly high (in Austria even higher than in Finland) there is no need for a greater change in the strategy of product marketing. 2.2.3. Key issues regarding the local production, export and import + main competitors Consumption of milk products The consumption of milk in Austria in 2015 was about 78.9 litres per capita. The European Union's (28) average lies at a level of 63.2 litres per capita so the Austrians consume more compared to the other countries of the European Union. But compared to Finland (129.3 litres per capita in 2015), the consumption in Austria is quite low. http://www.dairyinfo.gc.ca/index_e.php?s1=dfffcil&s2=cons&s3=consglo&s4=tm-lt The European commission has an optimistic market forecast, especially an increase in high quality milk products (e.g. fresh milk products, cheese) is most likely. http://www.fleckvieh.at/news-ticker/bericht/details/eu-prognose-fuermilchmarkt-bis-2022-4535.html Milk production This chart shows the Milk production by EU-28 member state in 2014. Austria is ranked on number 12, Finland is ranked on number 15. https://ec.europa.eu/agriculture/milk/graph-production-by-ms-smallen.png In 2015 there were around 538.000 cows in Austria which produced about 3.538.000 tons of raw milk. Compared to 2014 this was an increase of 1.3 %. http://www.statistik.at/web_de/statistiken/wirtschaft/land_und_forstwirtschaft/vieh bestand_tierische_erzeugung/milch/index.html Milk prices In almost all EU-countries the milk prices in September 2016 were lower compared to the prices in 2015. Austria as well as Finland have higher milk prices than the EU-average. http://ec.europa.eu/agriculture/marketobservatory/milk/pdf/eu-raw-milk-prices_en.pdf The milk price in general hit a rock bottom in 2015 because of overproduction. Now the market is in a recovery period and hopefully the prices are rising again within the next years. Main competitors In Austria most of the milk is produced by small and medium sized farms. They sell a very high amount to creameries which produce milk products like milk, cheese and yogurt. There are a lot of creameries in Austria and the market is very competitive. Based on the turnover, the company “Berglandmilch”is the leader in the market. Besides this big player, also “NÖM AG”, “Gmunder Milch” and “Salzburg Milch” are big and very well known producers of milk products. https://de.statista.com/statistik/daten/studie/472052/ umfrage/groesste-molkereiunternehmen-inoesterreich-nach-umsatz/ 3. Business environment & strategic choices Business environment We can conclude from the analysis in 2.1 Key economic indicators of the selected market that the business environment in Austria is positive for us the enter the market with a new product. Both countries being in EU is an advantage, because the trade legislation has simplified the trade between the two, the countries are geographically relatively close to each other, and the business culture in both countries is somewhat similar. However, in the negotiations with the possible retailers the cultural differences need to be taken into account. Porter’s five forces analysis is an tool that helps analysing the level of competition in an industry. In the case of internalization of Valio Plus milk to the Austrian market the current competitive rivalry is non existent because there is no such product in the market. However, there is a lot of other milk producers who are selling products that can be consumed instead of the Valio Plus milk. So the threat of substitution is high, as there are already numerous products on the market that can substitute our product. The buyer power is high because we are planning to sell our milk to one retailer. Thus we are dependent on this one customer’s purchases. However, it is quite easy to negotiate a new retailer for our product. The supplier power is low. There are a lot of already existing suppliers for Valio milk in Finland. The milk consumption has gone down in Finland, so the excess milk can be sold abroad. Even if any of the dairies used would discontinue the supply, there is still many others from whom to buy. Also in the future, there is the option of getting the supply directly from Austrian dairies. As the product is new on the market, there is no initial threat of another new entry. However, after we make our entry to the market, other producers can start making their fortified milk. As there are no milk products in the Austrian market, it can be assumed that there is not the required technology for it. Nevertheless it can be easy to get the technology from other countries such as Finland or Sweden. Our strategy statement is: In 2020 we want to be the leading producer of fortified milk focusing on one urban grocery store chain in Austria using the existing technology and Finnish reputation to our advantage. We want to be the leading producer of fortified milk. To measure our success in this area, we are going to look at the amounts we are selling compared to other producers. At the moment, there are no other producers of such products but it is possible that in 2020 there will be competitors. We are going to focus on selling in one grocery store for two reasons. Firstly, it is easier to reach our segment by choosing a chain that they are already using. Secondly, it simplifies the market entry, as we only have to negotiate with one retailer. Of course there is the possibility to expand our sales to other grocery store chains even before 2020 if it seems like a good opportunity considering our success in the market. We are using the technology that is already used in Finland in milk production. Therefore we do not have to invest heavily in production in the beginning. As the business grows, we can look into moving some or all of the production in Austria, but it is not necessary for the beginning. The reputation of Finland and Finnish products is good in Austria. Finland has connotations of high quality, naturalness and freshness. We will use of these themes in the marketing. SW OT anal ysis Helpf ul Har mful Inte rnal Stren gths: Wea knes ses: ● Existing technology ● Experience of international business Exte rnal Oppo rtuni ties: ● First in the market to produce fortified milk ● Strong healthy lifestyle trend ● No experience of business in Austria Thre ats: ● Competitors start to sell similar product ● Market entry fails ● Milk lobby in Austria causes too high prices for foreign milk T HE A NSOFF M ATRIX Based on the Ansoff matrix we would like to enter a new market with an existing product. Therefore, we would see ourselves in the segment of Market development. 4. Market entry We decided to use direct export as our market entry mode. We would like to work together with and Austrian supermarket chain to sell our product in their stores. Marketing Mix Price: The price of our product will be set a bit above normal milk. As it is more than just normal milk. Product: Our product has not just a good taste but is meanwhile also healthy. It has vitamin D, calcium and protein included and is filled in a recyclable packaging. There is currently no comparable product in the Austrian market. Promotion: Promotion will be mostly about emphasising the healthy benefits of our product in comparison to “normal” milk. At the same time, Finland standing for high quality production (Finland branding), makes our product trustworthy. Placing: For the placing we would like to work together with Austrian supermarket chain to sell our product in their stores. Main trends There are 8 trends we would consider as important to consider for our internationalization plan. ● ● ● ● ● ● ● ● Future in the EU Bio technology Climate change World has become better Material life cycle Instrumentation of everything Megacities People wanting to live a healthy lifestyle The most important trends out of them are The future of the EU, as it is way easier to trade within the EU which is an great advantage. People wanting to live healthy in Austria and furthermore they also have the money to afford such a way of living.