Download Role Profile - Draft - Jobs at Greenwich

University of Greenwich
JOB DESCRIPTION
Job Title:
JobShop Casual Talent Bank
(JCTB)
Grade:
JobShop
Standard to SP7
Department:
Role reports to:
Direct Reports
Indirect Reports:
According to assignment
According to assignment
N/A
N/A
Date of Job Evaluation:
TBC
Other Key contacts:
Employees across the University
This role profile is non-contractual and provided for guidance. It will be updated and amended from time to time
in accordance with the changing needs of the University and the requirements of the job.
PURPOSE OF ROLE:
To establish a bank of current students from which work assignments may be assessed and matched to
suitable candidates. Such assignments may be administrative or events-based, for example reception/enquiry
support, marketing, data entry, project support, Open or Taster days, Award Ceremonies, campus fairs/tours,
and various faculty or programme-led activities. The talent bank will offer students a range of potential
assignments, with varying levels of responsibility and requirements.
KEY ACCOUNTABILITIES:
Student applying the JCTB may choose one or both of the following options:
OPTION 1: CLERICAL/ADMINISTRATIVE
Team Specific:
To assist with a range of clerical/admin-based activities which may include basic:
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General front-of-house support (e.g. reception/enquiries via telephone, email and face-to-face)
Assembly of marketing collateral and mail-shots
Data entry, photocopying/scanning, filing, and indexing
Appointment bookings and signposting to various university services
General MS Office activities and administrative assistance
Occasionally, this may also involve more complex activities such as:
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General maintenance of dedicated social media activities (e.g. Facebook groups, Yammer, LinkedIn,
Twitter)
Design and creation of general information (e.g. newsletters, brochures, posters, leave behinds)
Survey design and basic analysis of results/findings
Design and creation of presentation material (e.g. Prezi, PowerPoint)
Effective liaison with external and internal stakeholders on behalf of the university
Ambassadorship of the university for internal and external activities
Supervising and providing appropriate training to teams of other casual student workers
Basic administrative support for projects and initiatives on a casual basis
OPTION 2: EVENTS
Team Specific:
To assist with a range of event-based activities which may include basic:
University of Greenwich
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General setting-up and breakdown of equipment/displays/IT facilities
Stewarding, directing and escorting visitors
Meeting & greeting visitors and providing orientation of the venue/location
Preparing visitor information packs and other event materials
Providing administrative support for registration/sign-in areas
Occasionally, this may also involve more complex activities such as:
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Preparing and delivering presentations to visitors
Demonstrating good knowledge or insight to a given topic/faculty/campus/programme
Effective liaison with external and internal stakeholders on behalf of the university
Ambassadorship of the university at internal and external events
Supervising and providing appropriate training to teams of other casual student workers
Off-site activities to support university partnerships and initiatives
Supporting general administration for the arrangement, organisation and delivery of events
Generic: Managing Self
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To work in a flexible manner, ensuring assignment outcomes are met
Ability to work in and contribute to the assignment team/event
Ability to work on own initiative without constant supervision
Ability to work accurately under pressure
Ability to work in a professional and reliable manner
Core Requirements
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Adhere to and promote the University’s Equality and Diversity policies
Ensure compliance with Health & Safety regulations
Support and promote the University’s Sustainability policies, including the Carbon Management
Plan, and carry out duties in a resource efficient way, recognising the shared responsibility
of minimising the university's negative environmental impacts wherever possible
Additional Requirements:
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Hours of work will differ for each assignment.
Please specify your availability when you apply to the JCTB
KEY RELATIONSHIPS (Internal & External):
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University of Greenwich support and academic staff
External organisations, professional bodies and partner institutions
University of Greenwich student body
Prospective students
University of Greenwich Alumni
PERSON SPECIFICATION
Essential
Skills
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Good knowledge of MS Office – Word,
PowerPoint, Excel
Able to work with a wide range of internal and
external stakeholders
Able to work both independently and as part
Desirable
Skills
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MS Outlook
Additional IT software knowledge
Good understanding of social media
Additional language(s)
Clerical and administrative skills
University of Greenwich
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of a team
Good understanding of ‘customer care’
concepts
Able to follow instructions
Demonstrable attention to detail and accuracy
Good verbal communication
Good interpersonal skills
Able to operate independently and show
initiative, without constant supervision
Experience
 University student
Qualifications
 Fully registered student of the University of
Greenwich
Signature(s)
Date of issue: 12 November 2014
Experience
 Previous work experience in an office-based
or similar environment
 Previous work experience in an events setting
or similar environment
 Previous outreach experience