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Stratis Health Prevention Project June 30, 2011 Stratis Health • Stratis Health is a non-profit organization that leads collaboration and innovation in health care quality and safety, and serves as a trusted expert in facilitating improvement for people and communities • Under federal contract, Stratis Health serves as Minnesota’s Medicare Quality Improvement Organization (QIO) • Stratis Health is also involved in state and national projects funded through government contracts, foundation and corporate grants, and health systems • www.stratishealth.org 2 Agenda • • • • • Prevention Project Review Clinic Presentations Project Results Upcoming Project Opportunities Discussion / Questions 3 PREVENTION PROJECT REVIEW 4 Prevention Theme Overview • Focus on assisting adult primary care clinics in utilizing the care management capabilities of electronic health records (EHR) • Improve cancer screening (colorectal and breast cancer) and immunization rates (influenza and pneumococcal) for Medicare beneficiaries • Care/population management • Maximize EHR and office efficiency 5 Prevention Theme Goals • Improve relative improvement rate of colorectal cancer screening by 15% • Improve relative improvement rate of breast cancer screening by 10% • Improve relative improvement rates of pneumococcal and influenza immunizations by 10% • Relative Improvement Rate (RIR) = [(Quarter Rate – Baseline Rate)/Baseline Rate] Relative Improvement Rate (RIR) = [(Quarter Rate – Baseline Rate)/Baseline Rate] 6 Process • Clinic Assessments • Review of data specs • Data submission and analysis – Baseline data – Quarterly data pulls throughout project • Development of work plans and interventions • Monthly conference calls/meetings • Group Educational Webinars 7 CLINIC PRESENTATIONS 8 Alexandria Clinic, P.A. • Quality Improvement Committee Involvement • Process Improvements – Beyond Prevention Project measures • Physician Involvement – Education – Template development 9 Renville County Hospitals & Clinics • Using data to implement process changes/improvements • Identifying gaps and implementing interventions • Involving staff in the Prevention Project 10 Ridgeview Clinics • Pulling the data/running reports • Immunization process improvement – Email blasts • Sharing of data results – Physicians – Board 11 Stillwater Medical Group • Changing from one EHR vendor to another • Cleaning up EHR data • Using data to implement process changes/improvements – Quality Improvement Committee – Physician involvement – Staff involvement 12 PROJECT RESULTS 13 Opportunities • Track preventive care given to a patient – Both at the clinic and outside the clinic • Track tests/screenings given – Both at the clinic and outside the clinic • Clinical reminders – At time appointment is scheduled – At point of care • Reports of patients not receiving tests/screenings 14 Interventions • Improve data entry related to screening measures • Integrate clinical reminders and tracking into everyday practice • Redesign workflows to improve outcomes • Use of clinical reports to identify patients not receiving screenings 15 Implementing Change • Review of current care practices and performance gaps • Identification of appropriate interventions to reduce performance gaps • Monitoring and refinement 16 Challenges • Pulling the data • Understanding what your EHR can and can’t do • Understanding the clinics’ patient population • Changing processes/workflows 17 Results Measure Baseline – Current Rate – Relative March 2009 June 2011 Improvement Rate Absolute Improvement Rate EHR Influenza Vaccination 44% 48% 11% 4% EHR Pneumococcal 25% Vaccination 60% 304% 35% EHR Colorectal Cancer Screening 28% 41% 68% 13% EHR Breast Cancer Screening 36% 46% 153% 10% Relative Improvement Rate (RIR) = [(Quarter Rate – Baseline Rate)/Baseline Rate] Absolute Improvement Rate = Current Quarter Rate – Baseline Rate 18 UPCOMING PROJECT OPPORTUNITIES 19 Upcoming Project Opportunities • CMS next scope of work – Physician Quality Reporting System (PQRS) EHR reporting – Preventive Health Learning Network – Cardiac Population Learning Network • Regional Extension Center – REACH http://www.khareach.org • Health Information Technology projects 20 DISCUSSION / QUESTIONS? 21 Thank You! Contact Information: Jerri Hiniker, BSN, RN, CPEHR Email: [email protected] Ph: 952-853-8540 22 Stratis Health is a nonprofit organization that leads collaboration and innovation in health care quality and safety, and serves as a trusted expert in facilitating improvement for people and communities. This material was prepared by Stratis Health, the Medicare Quality Improvement Organization for Minnesota, under contract with the Centers for Medicare & Medicaid Services, an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. June 30, 2011. 23