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STEVEN ZUNG 1203 E Oak Drive • Durham, NC 27712 • [email protected] • 407.406.0824 Experience 2010–2011 JDTeck, Inc. Kissimmee, FL Technical Sales Designed solutions for customers with poor or no cellular signal reception Provided technical support for the JDTeck line of cellular repeaters Managed the logistical deployment of a large U.S. military contract 2007–2010 Hepatest, Inc Longwood, FL Clean Room Certification Technician Tested and repaired clean rooms for pharmaceutical manufacturers Certified laminar flow cabinets, fume hoods, and other HEPA filter devices 100% out-of-the office travel and operation. 2004–2007 American Pools and Spas Orlando, FL Sales Sold over $1 million in construction contracts. 90% out-of-the office travel and operation. Proficient use of design software while working directly with customers. Extensive teamwork with all departments of the company. Drafted technical construction schematics (CAD) from sales contracts. Trained salespeople in new software tools to improve everyone’s success. Created MS Access database for company to handle 250% volume increase. 2002–2004 KB Home Orlando, FL Construction Scheduler / Data Analyst Led implementation of new computerized construction scheduling system. Ran construction during a 200% growth explosion. Created critical reports for exclusive use by top division management. 2000–2002 WLFL-TV and WRDC-TV Raleigh, NC Writer / Producer / Editor Wrote and produced promos for this fast-paced 29th market television station, including all topical news teases and special events. Hourly deadlines, fluid situations and demanding directors were everyday occurrences. Instructed editorial staff in use of non-linear editing software. 1999–2000 Atlantic Photographics High Point, NC Director of Digital Imaging Supervised the creation, cleaning, and editing of digital images for this commercial photography studio. Performed high-resolution drum scanning and digital-to-film writing. Trained department of 7 in use of Adobe Photoshop and advanced techniques. Steven Zung, Page 1 of 2 Experience 1996–1997 Eastman Kodak (Qualex, Inc.) Raleigh, NC Graphic Designer Designed ads, signage, and other marketing materials. Copy writing, photography, digital scanning and extensive Photoshop work. 1994–1996 Eastman Kodak (Qualex, Inc.) Durham, NC Advertising Traffic Manager Managed the resources of the creative department for the largest single photofinishing company in the U.S. Handled the work orders for every piece of signage and advertising that Qualex produced for its clients: over 5,000 pieces a year. Duties included digital imaging, graphic design work, and producing mock-ups. 1989–1994 Babbage’s, Inc. Durham, NC Store Manager Sold a wide variety of computer software for personal and business use. Duties as manager included hiring, training and supervising employees, insuring customer and worker safety, store accounting, maintaining security over $1.5 million in store inventory, and merchandising. Won several company awards for sales and administrative excellence. Education 1997–1999 University of North Carolina Bachelor of Arts, Media Studies. Graduated Summa Cum Laude. Invited to return as an MFA teaching assistant. 1987–1989 Biology, Chemistry Skills Greensboro, NC Duke University Expert user of Microsoft Office Adobe Photoshop Quark Xpress MS Visio Durham, NC Technical support for Windows, Macintosh O/S A/V technician Video Editing Abilities Professional customer service Excellent verbal and written communication Problem solving and trouble-shooting Fast learner Patient instructor Interests Social media, reading, creative writing, travel, continuing education Steven Zung, Page 2 of 2