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STEVEN ZUNG
1203 E Oak Drive • Durham, NC 27712 • [email protected] • 407.406.0824
Experience
2010–2011
JDTeck, Inc.
Kissimmee, FL
Technical Sales
 Designed solutions for customers with poor or no cellular signal reception
 Provided technical support for the JDTeck line of cellular repeaters
 Managed the logistical deployment of a large U.S. military contract
2007–2010
Hepatest, Inc
Longwood, FL
Clean Room Certification Technician
 Tested and repaired clean rooms for pharmaceutical manufacturers
 Certified laminar flow cabinets, fume hoods, and other HEPA filter devices
 100% out-of-the office travel and operation.
2004–2007
American Pools and Spas
Orlando, FL
Sales
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Sold over $1 million in construction contracts.
90% out-of-the office travel and operation.
Proficient use of design software while working directly with customers.
Extensive teamwork with all departments of the company.
Drafted technical construction schematics (CAD) from sales contracts.
Trained salespeople in new software tools to improve everyone’s success.
Created MS Access database for company to handle 250% volume increase.
2002–2004
KB Home
Orlando, FL
Construction Scheduler / Data Analyst
 Led implementation of new computerized construction scheduling system.
 Ran construction during a 200% growth explosion.
 Created critical reports for exclusive use by top division management.
2000–2002
WLFL-TV and WRDC-TV
Raleigh, NC
Writer / Producer / Editor
 Wrote and produced promos for this fast-paced 29th market television station,
including all topical news teases and special events. Hourly deadlines, fluid
situations and demanding directors were everyday occurrences.
 Instructed editorial staff in use of non-linear editing software.
1999–2000
Atlantic Photographics
High Point, NC
Director of Digital Imaging
 Supervised the creation, cleaning, and editing of digital images for this commercial
photography studio.
 Performed high-resolution drum scanning and digital-to-film writing.
 Trained department of 7 in use of Adobe Photoshop and advanced techniques.
Steven Zung, Page 1 of 2
Experience
1996–1997
Eastman Kodak (Qualex, Inc.)
Raleigh, NC
Graphic Designer
 Designed ads, signage, and other marketing materials.
 Copy writing, photography, digital scanning and extensive Photoshop work.
1994–1996
Eastman Kodak (Qualex, Inc.)
Durham, NC
Advertising Traffic Manager
 Managed the resources of the creative department for the largest single
photofinishing company in the U.S.
 Handled the work orders for every piece of signage and advertising that Qualex
produced for its clients: over 5,000 pieces a year.
 Duties included digital imaging, graphic design work, and producing mock-ups.
1989–1994
Babbage’s, Inc.
Durham, NC
Store Manager
 Sold a wide variety of computer software for personal and business use.
 Duties as manager included hiring, training and supervising employees, insuring
customer and worker safety, store accounting, maintaining security over $1.5
million in store inventory, and merchandising.
 Won several company awards for sales and administrative excellence.
Education
1997–1999
University of North Carolina
 Bachelor of Arts, Media Studies.
 Graduated Summa Cum Laude.
 Invited to return as an MFA teaching assistant.
1987–1989
 Biology, Chemistry
Skills
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Greensboro, NC
Duke University
Expert user of Microsoft Office
Adobe Photoshop
Quark Xpress
MS Visio
Durham, NC
 Technical support for Windows,
Macintosh O/S
 A/V technician
 Video Editing
Abilities
 Professional customer service
 Excellent verbal and written
communication
 Problem solving and trouble-shooting
 Fast learner
 Patient instructor
Interests
Social media, reading, creative writing, travel, continuing education
Steven Zung, Page 2 of 2