Survey
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
College of Micronesia PO Box 159 Pohnpei FM 96941 Course Title: Organizational Behavior Department and Number MGT 320 Course Description: Covers the human relations movement, basic concepts in behavior pertaining to organizations including personality, motivation, leadership, Communication, change, conflict, and group dynamics. Course also includes the relationship of these concepts to performance, job satisfaction and organizational commitment. Course Prepared by: M. Medalla Hours per Week Lecture _____3_____ Laboratory _____0_____ Workshop ___________ State: Pohnpei, National Campus No. of Week Total Hours x ____16____ = ___48______ x ____0___ = ___0____ x __________ = ___________ Total Semester Credits Purpose of Course: Degree Requirement Degree Elective Certificate Remedial Other (workshop) Semester Credits = ___3_____ = ____0_____ = _________ = ___3______ __________X_________ ____________________ ____________________ ____________________ ____________________ This course also meets PLO #(s) _1_ of Business Administration Prerequisite Course(s): BU 260 (Fundamentals of Management) Chairperson, Curriculum & Assessment Committee Date Approved VPIA, COM-FSM Date Approved MGT320 ORGANIZATIONAL BEHAVIOR RECOMMENDED BY CAC: 12/13/11 APPROVED BY VPIA: 12/19/11 A. PROGRAM LEARNING OUTCOMES (PLOs): The student will be able to: 1. Demonstrate an understanding of basic concepts in organizational behavior; 2. Demonstrate an understanding of the intricacies of marketing planning and overall marketing; 3. Demonstrate an understanding of the concepts underlying corporate financial decision making; 4. Demonstrate an understanding of the role of entrepreneurship and small business in the FSM economy; 5. Demonstrate basic knowledge of international business; 6. Demonstrate an understanding of economic development issues; and 7. Demonstrate an understanding of statistical methods of sampling and estimating population statistics. B. STUDENT LEARNING OUTCOMES (SLOs) – GENERAL: The student will be able to: 1. Demonstrate an understanding of the meaning, nature, and benefits of organizational behavior. 2. Describe how an individual’s psyche, biological make-up and attitudes shape and predict an individual’s behavior in an organization. 3. Discuss how groups and interpersonal relations influence human behavior in organizations. 4. Explain how the organizational system and the global environment play key roles in organizational behavior. SLO PLO1 PLO2 PLO3 PLO4 PLO5 1 DM 2 DM 3 DM 4 DM PLO6 PLO7 I = Introduced D = Demonstrated M = Mastered B. STUDENT LEARNING OUTCOMES (SLOs) – SPECIFIC: The student will be able to: General SLO 1. Demonstrate an understanding of the meaning, nature, and benefits of organizational behavior. Student Learning Outcomes Assessment Strategies 1.1 Explain what organizational behavior means, summarize the Pre-/Post-Testing research methods of organizational MGT320 ORGANIZATIONAL BEHAVIOR RECOMMENDED BY CAC: 12/13/11 APPROVED BY VPIA: 12/19/11 behavior, identify the potential advantages of organizational behavior knowledge, explain key events in the history of organizational behavior, and understand how a person develops organizational behavior skills. General SLO 2. Describe how an individual’s psyche, biological make-up and attitudes shape and predict an individual’s behavior in an organization. Student Learning Outcomes Assessment Strategies 2.1 Explain how individual differences Pre-/Post-Testing influence the behavior of people in organizations; describe key factors contributing to demographic diversity; explain how mental ability relates to job performance; and explain how emotional intelligence is an important part of organizational behavior. 2.2 Explain the basics of modeling and Pre-/Post-Testing shaping, cognitive learning and e-learning; describe how learning styles influence workplace learning; describe key aspects of the perceptual process, along with common perceptual problems; and describe how attribution theory and blaming others contribute to an understanding of human behavior in workplace. 2.3 Describe the importance of attitudes Pre-/Post-Testing and emotions to behavior in organizations. Describe how organizational citizenship behavior contributes to individual and organizational effectiveness. Summarize why values are an important part of organizational behavior. Describe three ethical decision-making criteria along with several explanations got the existence of ethical problems. Describe the eight-step guide to ethical decision-making. Describe what organizations can do to enhance ethical and socially responsible behavior. 2.4 Work through the classical/behavioral Pre-/Post-Testing decision-making model when faces with a major decision. Identify and describe factors that influence the effectiveness of decision-making. Enhance your creative problem-solving ability. 2.5 Describe several need theories of Pre-/Post-Testing MGT320 ORGANIZATIONAL BEHAVIOR RECOMMENDED BY CAC: 12/13/11 APPROVED BY VPIA: 12/19/11 motivation, including the needs hierarchy, the two-factor theory, and the achievementpower-affiliation triad. Summarize the key propositions of goal theory and reinforcement theory. Explain the expectancy theory of motivation. Explain how equity and social comparison contribute to motivation. Use social learning theory to motivate yourself. Recognize the importance of both intrinsic and extrinsic motivators 2.6 Explain how to enhance motivation Pre-/Post-Testing through job enrichments, the job characteristics model and job crafting. Summarize the basics of a behaviormodification program in the workplace. 2.7 Identify rules and suggestions for Pre-/Post-Testing motivating group members through behavior modification. Explain why recognition and pride are good motivators, and discuss the nature of reward and recognition programs in the workplace. Describe how to use financial incentives effectively to motivate others, including the use of employees stock ownership plans, stock options and gain sharing. Choose an appropriate motivational model for a given situation. General SLO 3. Discuss how groups and interpersonal relations influence human behavior in organizations. Student Learning Outcomes Assessment Strategies 3.1 Describe the communication process. Pre-/Post-Testing Describe the impact of information technology on interpersonal communication in organizations. Explain how nonverbal communication can be used to enhance communication. Present details about the various channels of communication in organizations. Summarize barriers to effective communication. Explain how to overcome potential cross-gender and cross-cultural communication problems. Recognize the basics for becoming a more power-oriented communicator. 3.2 Describe the various types of groups Pre-/Post-Testing and teams in organizations. Summarize the MGT320 ORGANIZATIONAL BEHAVIOR RECOMMENDED BY CAC: 12/13/11 APPROVED BY VPIA: 12/19/11 stages of group development and key roles members occupy within a work group. Identify the characteristics of an effective work group. Implement two different methods of group problem solving and decision-making. Pinpoint several potential problems with group effort and know how to prevent them. 3.3 Explain the nature of a self-managing work team, and characteristics associated with team-member success. Explain several mechanisms by which continuous learning takes place in teams. Explain how to foster teamwork. 3.4 Differentiate between leadership and management. Describe key leadership traits, styles and behaviors. Explain the basics of four-contingency theory of leadership. Present an overview of transformational and charismatic leadership. Identify forces that can sometimes decrease the importance of leadership. 3.5 Identify sources of power for individuals and subunits within organizations. Describe the essence of empowerment. Pinpoint factors contributing to, and examples of, organizational politics. Identify and describe a variety of influence tactics. Explain how managers can control dysfunctional politics. Differentiate between the ethical and unethical use of power, politics and influence. 3.6 Understand the nature of conflict in organizations and its leading causes. Have the necessary information to resolve many workplace conflicts, including dealing with difficult people. Be aware of basic negotiating and bargaining techniques to resolve conflict. Understand the nature, causes, and consequences of work stress. Explain what organizations can do to manage and reduce stress. Do a more effective job of managing your own stress. 3.7 Identify and define the foundation concepts of organization structure, including the informal organization. MGT320 ORGANIZATIONAL BEHAVIOR Pre-/Post-Testing Pre-/Post-Testing Pre-/Post-Testing Pre-/Post-Testing Pre-/Post-Testing RECOMMENDED BY CAC: 12/13/11 APPROVED BY VPIA: 12/19/11 Specify the basic features of the bureaucratic form of organization structure, including how it is divided into departments. Describe two key modifications of a bureaucratic structure: matrix and flat. Describe the nature of outsourcing and how it influences organization structure. Describe the two contemporary organization designs referred to as horizontal structures and network structures. Specify the criteria for an effective organization design. General SLO 4. Explain how the organizational system and the global environment play key roles in organizational behavior Student Learning Outcomes Assessment strategies 4.1 Describe three aspects of Pre-/Post-Testing organizational culture: how it is determined, its dimensions, and how it is learned. Describe how organizational culture can also be understood in terms of organizational types. Explain some of the major consequences and implications of organizational culture. Describe the 4I framework of a learning organization. Pinpoint strategies and techniques for knowledge management. Specify methods for sharing information within an organization. 4.2 Present two models of the change Pre-/Post-Testing process in organizations. Describe why people resist change and how to manage such resistance. Describe four major factors that create organizational change. Explain the nature of organizational development. Develop useful insights into managing change in your job and career. 4.3 Understand the scope, competitive Pre-/Post-Testing advantages, and potential problems associated with cultural diversity. Identify and explain key dimensions of cultural differences. Describe what is required for managers and organizations to become multi-cultural. Be more aware of barriers to good cross-cultural relations. Explain MGT320 ORGANIZATIONAL BEHAVIOR RECOMMENDED BY CAC: 12/13/11 APPROVED BY VPIA: 12/19/11 how motivation, ethics, appropriate negotiation skills, conflict resolution, and empowerment practices can vary across cultures. Appreciate the nature of diversity training and cultural intelligence training. D. COURSE CONTENT I. The Nature and Scope of Organizational Behavior II. Individual Differences, Mental Ability and Personality III. Learning, Perception and Attribution IV. Attitudes, Values and Ethics V. Individual Decision-making and Creativity VI. Foundation Concepts of Motivation VII. Motivational Methods and Programs VIII. Interpersonal Communication IX. Group Dynamics X. Teams and Teamwork XI. Leadership in Organizations XII. Power, Politics and Influence XIII. Conflict and Stress XIV. Organization Structure and Design XV. Organization Culture and Knowledge Management XVI. Organization Change XVII. Cultural Diversity and Cross-cultural Organizational Behavior E. METHODS OF INSTRUCTION Lectures with Presentations Individual/Group Activities Teach the course to students as future employees and businesspersons. F. REQUIRED TEXT(S) AND COURSE MATERIALS Dubrin, Andew: Fundamentals of Organizational Behavior, 4th Edition, South-western, Canada: 2007 (or most recent edition). G. REFERENCE MATERIALS Griffin and Moorehead: Organizational Behavior 10th Edition, Southwesten, USA:2012 (or most recent edition). Hellriegel and Slocum: Organizational Behavior 13th Edition, Southwesten, USA: 2011 (or most recent edition). Phillips and Gully: Organizational Behavior: Tools for Success, 1st Edition, South-western, USA: 2012 (or most recent edition). H. INSTRUCTIONAL COSTS None I. EVALUATION None MGT320 ORGANIZATIONAL BEHAVIOR RECOMMENDED BY CAC: 12/13/11 APPROVED BY VPIA: 12/19/11 J. CREDIT BY EXAMINATION None MGT320 ORGANIZATIONAL BEHAVIOR RECOMMENDED BY CAC: 12/13/11 APPROVED BY VPIA: 12/19/11