Download i. evaluation - College of Micronesia

College of Micronesia
PO Box 159
Pohnpei FM 96941
Course Title: Organizational Behavior
Department and Number MGT 320
Course Description: Covers the human relations movement, basic concepts in
behavior pertaining to organizations including personality, motivation, leadership,
Communication, change, conflict, and group dynamics. Course also includes the
relationship of these concepts to performance, job satisfaction and organizational
commitment.
Course Prepared by: M. Medalla
Hours per Week
Lecture
_____3_____
Laboratory _____0_____
Workshop ___________
State: Pohnpei, National Campus
No. of Week
Total Hours
x ____16____ = ___48______
x ____0___
= ___0____
x __________ = ___________
Total Semester Credits
Purpose of Course: Degree Requirement
Degree Elective
Certificate
Remedial
Other (workshop)
Semester Credits
= ___3_____
= ____0_____
= _________
= ___3______
__________X_________
____________________
____________________
____________________
____________________
This course also meets PLO #(s) _1_ of Business Administration
Prerequisite Course(s): BU 260 (Fundamentals of Management)
Chairperson, Curriculum & Assessment
Committee
Date Approved
VPIA, COM-FSM
Date Approved
MGT320 ORGANIZATIONAL BEHAVIOR
RECOMMENDED BY CAC: 12/13/11
APPROVED BY VPIA: 12/19/11
A. PROGRAM LEARNING OUTCOMES (PLOs):
The student will be able to:
1. Demonstrate an understanding of basic concepts in organizational behavior;
2. Demonstrate an understanding of the intricacies of marketing planning and overall
marketing;
3. Demonstrate an understanding of the concepts underlying corporate financial
decision making;
4. Demonstrate an understanding of the role of entrepreneurship and small business
in the FSM economy;
5. Demonstrate basic knowledge of international business;
6. Demonstrate an understanding of economic development issues; and
7. Demonstrate an understanding of statistical methods of sampling and estimating
population statistics.
B.
STUDENT LEARNING OUTCOMES (SLOs) – GENERAL:
The student will be able to:
1. Demonstrate an understanding of the meaning, nature, and benefits of
organizational behavior.
2. Describe how an individual’s psyche, biological make-up and attitudes shape and
predict an individual’s behavior in an organization.
3. Discuss how groups and interpersonal relations influence human behavior in
organizations.
4. Explain how the organizational system and the global environment play key roles
in organizational behavior.
SLO PLO1 PLO2 PLO3 PLO4 PLO5
1
DM
2
DM
3
DM
4
DM
PLO6 PLO7
I = Introduced
D = Demonstrated
M = Mastered
B. STUDENT LEARNING OUTCOMES (SLOs) – SPECIFIC:
The student will be able to:
General SLO 1. Demonstrate an understanding of the meaning, nature, and
benefits of organizational behavior.
Student Learning Outcomes
Assessment Strategies
1.1 Explain what organizational
behavior means, summarize the
Pre-/Post-Testing
research methods of organizational
MGT320 ORGANIZATIONAL BEHAVIOR
RECOMMENDED BY CAC: 12/13/11
APPROVED BY VPIA: 12/19/11
behavior, identify the potential
advantages of organizational behavior
knowledge, explain key events in the
history of organizational behavior, and
understand how a person develops
organizational behavior skills.
General SLO 2. Describe how an individual’s psyche, biological make-up and
attitudes shape and predict an individual’s behavior in an organization.
Student Learning Outcomes
Assessment Strategies
2.1 Explain how individual differences Pre-/Post-Testing
influence the behavior of people in
organizations; describe key factors
contributing to demographic diversity;
explain how mental ability relates to job
performance; and explain how emotional
intelligence is an important part of
organizational behavior.
2.2 Explain the basics of modeling and Pre-/Post-Testing
shaping, cognitive learning and e-learning;
describe how learning styles influence
workplace learning; describe key aspects of
the perceptual process, along with common
perceptual problems; and describe how
attribution theory and blaming others
contribute
to an understanding of human behavior in
workplace.
2.3 Describe the importance of attitudes Pre-/Post-Testing
and emotions to behavior in organizations.
Describe how organizational citizenship
behavior contributes to individual and
organizational effectiveness. Summarize
why values are an important part of
organizational behavior. Describe three
ethical decision-making criteria along with
several explanations got the existence of
ethical problems. Describe the eight-step
guide to ethical decision-making. Describe
what organizations can do to enhance
ethical and socially responsible behavior.
2.4 Work through the classical/behavioral Pre-/Post-Testing
decision-making model when faces with a
major decision. Identify and describe
factors that influence the effectiveness of
decision-making. Enhance your creative
problem-solving ability.
2.5 Describe several need theories of Pre-/Post-Testing
MGT320 ORGANIZATIONAL BEHAVIOR
RECOMMENDED BY CAC: 12/13/11
APPROVED BY VPIA: 12/19/11
motivation, including the needs hierarchy,
the two-factor theory, and the achievementpower-affiliation triad. Summarize the key
propositions
of
goal
theory and
reinforcement
theory.
Explain
the
expectancy theory of motivation. Explain
how equity and social comparison
contribute to motivation. Use social
learning theory to motivate yourself.
Recognize the importance of both intrinsic
and extrinsic motivators
2.6 Explain how to enhance motivation Pre-/Post-Testing
through job enrichments, the job
characteristics model and job crafting.
Summarize the basics of a behaviormodification program in the workplace.
2.7 Identify rules and suggestions for Pre-/Post-Testing
motivating group members through
behavior modification. Explain why
recognition and pride are good motivators,
and discuss the nature of reward and
recognition programs in the workplace.
Describe how to use financial incentives
effectively to motivate others, including the
use of employees stock ownership plans,
stock options and gain sharing. Choose an
appropriate motivational model for a given
situation.
General SLO 3. Discuss how groups and interpersonal relations influence human
behavior in organizations.
Student Learning Outcomes
Assessment Strategies
3.1 Describe the communication process. Pre-/Post-Testing
Describe the impact of information
technology
on
interpersonal
communication in organizations. Explain
how nonverbal communication can be used
to enhance communication. Present details
about
the
various
channels
of
communication
in
organizations.
Summarize
barriers
to
effective
communication. Explain how to overcome
potential cross-gender and cross-cultural
communication problems. Recognize the
basics for becoming a more power-oriented
communicator.
3.2 Describe the various types of groups Pre-/Post-Testing
and teams in organizations. Summarize the
MGT320 ORGANIZATIONAL BEHAVIOR
RECOMMENDED BY CAC: 12/13/11
APPROVED BY VPIA: 12/19/11
stages of group development and key roles
members occupy within a work group.
Identify the characteristics of an effective
work group. Implement two different
methods of group problem solving and
decision-making. Pinpoint several potential
problems with group effort and know how
to prevent them.
3.3 Explain the nature of a self-managing
work team, and characteristics associated
with team-member success. Explain several
mechanisms by which continuous learning
takes place in teams. Explain how to foster
teamwork.
3.4 Differentiate between leadership and
management. Describe key leadership
traits, styles and behaviors. Explain the
basics of four-contingency theory of
leadership. Present an overview of
transformational
and
charismatic
leadership. Identify forces that can
sometimes decrease the importance of
leadership.
3.5 Identify sources of power for
individuals
and
subunits
within
organizations. Describe the essence of
empowerment.
Pinpoint
factors
contributing to, and examples of,
organizational politics. Identify and
describe a variety of influence tactics.
Explain how managers can control
dysfunctional
politics.
Differentiate
between the ethical and unethical use of
power, politics and influence.
3.6 Understand the nature of conflict in
organizations and its leading causes. Have
the necessary information to resolve many
workplace conflicts, including dealing with
difficult people. Be aware of basic
negotiating and bargaining techniques to
resolve conflict. Understand the nature,
causes, and consequences of work stress.
Explain what organizations can do to
manage and reduce stress. Do a more
effective job of managing your own stress.
3.7 Identify and define the foundation
concepts of organization structure,
including the informal organization.
MGT320 ORGANIZATIONAL BEHAVIOR
Pre-/Post-Testing
Pre-/Post-Testing
Pre-/Post-Testing
Pre-/Post-Testing
Pre-/Post-Testing
RECOMMENDED BY CAC: 12/13/11
APPROVED BY VPIA: 12/19/11
Specify the basic features of the
bureaucratic form of organization structure,
including how it is divided into
departments.
Describe
two
key
modifications of a bureaucratic structure:
matrix and flat. Describe the nature of
outsourcing and how it influences
organization structure. Describe the two
contemporary organization designs referred
to as horizontal structures and network
structures. Specify the criteria for an
effective organization design.
General SLO 4. Explain how the organizational system and the global
environment play key roles in organizational behavior
Student Learning Outcomes
Assessment strategies
4.1
Describe
three
aspects
of Pre-/Post-Testing
organizational culture: how it is
determined, its dimensions, and how it is
learned. Describe how organizational
culture can also be understood in terms of
organizational types. Explain some of the
major consequences and implications of
organizational culture. Describe the 4I
framework of a learning organization.
Pinpoint strategies and techniques for
knowledge management. Specify methods
for sharing information within an
organization.
4.2 Present two models of the change Pre-/Post-Testing
process in organizations. Describe why
people resist change and how to manage
such resistance. Describe four major
factors that create organizational change.
Explain the nature of organizational
development. Develop useful insights into
managing change in your job and career.
4.3 Understand the scope, competitive Pre-/Post-Testing
advantages, and potential problems
associated with cultural diversity. Identify
and explain key dimensions of cultural
differences. Describe what is required for
managers and organizations to become
multi-cultural. Be more aware of barriers
to good cross-cultural relations. Explain
MGT320 ORGANIZATIONAL BEHAVIOR
RECOMMENDED BY CAC: 12/13/11
APPROVED BY VPIA: 12/19/11
how motivation, ethics, appropriate
negotiation skills, conflict resolution, and
empowerment practices can vary across
cultures. Appreciate the nature of diversity
training and cultural intelligence training.
D. COURSE CONTENT
I. The Nature and Scope of Organizational Behavior
II. Individual Differences, Mental Ability and Personality
III. Learning, Perception and Attribution
IV. Attitudes, Values and Ethics
V. Individual Decision-making and Creativity
VI. Foundation Concepts of Motivation
VII. Motivational Methods and Programs
VIII. Interpersonal Communication
IX. Group Dynamics
X. Teams and Teamwork
XI. Leadership in Organizations
XII. Power, Politics and Influence
XIII. Conflict and Stress
XIV. Organization Structure and Design
XV. Organization Culture and Knowledge Management
XVI. Organization Change
XVII. Cultural Diversity and Cross-cultural Organizational Behavior
E. METHODS OF INSTRUCTION
Lectures with Presentations
Individual/Group Activities
Teach the course to students as future employees and businesspersons.
F. REQUIRED TEXT(S) AND COURSE MATERIALS
Dubrin, Andew: Fundamentals of Organizational Behavior, 4th
Edition, South-western, Canada: 2007 (or most recent edition).
G. REFERENCE MATERIALS
Griffin and Moorehead: Organizational Behavior 10th Edition, Southwesten, USA:2012 (or most recent edition).
Hellriegel and Slocum: Organizational Behavior 13th Edition, Southwesten, USA: 2011 (or most recent edition).
Phillips and Gully: Organizational Behavior: Tools for Success, 1st
Edition, South-western, USA: 2012 (or most recent edition).
H. INSTRUCTIONAL COSTS
None
I. EVALUATION
None
MGT320 ORGANIZATIONAL BEHAVIOR
RECOMMENDED BY CAC: 12/13/11
APPROVED BY VPIA: 12/19/11
J. CREDIT BY EXAMINATION
None
MGT320 ORGANIZATIONAL BEHAVIOR
RECOMMENDED BY CAC: 12/13/11
APPROVED BY VPIA: 12/19/11