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9449 Penfield Ct. Columbia, Maryland 21045 USA tel: 410.964.3513 fax: 410.964.8275 e-mail: [email protected] Shopping Center Utility Programs Introduction The Shopping Center industry is somewhat unique in the use of triple net leases. These leases provide for recovery of utilities, and other charges, from the tenants based upon formulas stated therein. In order to determine the correct charges for the tenants, and therefore obtain the recovery, knowledge of the legal sections of the lease, accounting practices and engineering principles are all required. Once these principles are understood, they can be appropriately applied to the individual property and tenant. EESI s Utility Programs for Shopping Centers are designed to meet the terms of the lease in a way to generate recovery and pass the scrutiny of the tenants. Shopping Center Utility Programs These programs are presented as several options of service depending upon specific needs. This is a cost-effective method of obtaining energy and engineering services because they can be procured only when a need is identified. An additional benefit may be the ability to invoice this work directly to the affiliate affected and not to corporate overhead. These programs include: Utility Allocations In order to properly bill the tenants for utilities and maintenance costs, utilities must first be allocated to cost groups based upon sound engineering practices. All of the properties need to have these allocation baselines established. Any new property or ones that undergo extensive renovation or expansion will need to have the utility allocations reestablished. EESI has developed a program to address the need for new allocations and is detailed in the Portfolio of Services - Shopping Center Utility Allocation Program, attached. HVAC and Tenant Light and Power (TL&P) Billing Factors The final step in properly determining the billing for utilities and maintenance is to determine the billing factors for each tenant. New tenants or ones that undergo extensive renovation need to have their billing factors updated. EESI has developed two programs to address HVAC and TL&P billing factor updates which are detailed in the Portfolio of Services - Shopping Center HVAC and TL&P Billing Factor Programs, attached. These programs would also satisfy the lease requirements of Landlord s heating and ventilation and air-conditioning consultant and Landlord s electrical engineer factor determinations which are often contained in the HVAC and Electricity lease sections. Page 1 of 2 Tenant Utility Dispute Resolution Tenants have become much more aggressive in the past few years with landlords in disputing their utility and maintenance charges. The best defense is to have a sound program based upon good engineering practices in determining the billings to the tenants. Invariably, even with a good program, disputes arise in the course of doing business. EESI has years of experience in settling utility and maintenance disputes with tenants. On-call expert advisories If the history of a project is already known, many of the questions that arise from the lease negotiation process can be answered quickly and efficiently. Calls typically would be generated by: - The Legal Department, including the Legal Assistants - The Energy Department - The Property, including the property manager and/or the operations manager - Accounting Department - The Leasing Department Because of the president of EESI s extensive experience in the Shopping Center industry as both an in-house Director of Engineering and as a consultant, EESI is able to provide these services in a cost-effective manor. Page 2 of 2