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The Minimum Winning Game What Start-Ups Can Teach Corporations Date: Presentation: 16. Jänner 2017 Controller Institut Dr. Christian Kreuzer (Controller Institut) www.controller-institut.at Corporate Venture Capital Corporate Venture Capital ▲ Corporate Venture Capital (CVC) beschreibt die Beteiligung von etablierten Unternehmen in Start-Ups. ▲ Corporate Venture Capital bietet Vorteile für etablierte Organisationen abseits der klassischen Strukturen und Prozesse innovativ zu sein und rasch auf Umfeldentwicklungen bzw. Opportunitäten zu reagieren ▲ Die Ziele von CVC sind nicht immer rein finanzielle, sondern die Sicherung von KnowHow und die Entwicklung neuer Geschäftsmodelle. ▲ Folglich kann auch die Bandbreite der Beteiligungsformen sehr groß sein und von einem losen Inkubator Hubs bis zu einer engen Integration in das Unternehmen reichen. CVC Cycle ▲ Der Ablauf von CVC Aktivitäten ist besonders kritisch, da idR hoher Wettbewerb um die besten Start-Ups besteht und die Unsicherheit hoch ist. ▲ Der Corporate Venture Capital Cycle umfasst folgende Phasen: ─ Screening – Sourcing – Decision – Controlling - Exit ▲ Die Realität zeigt zumindest drei Problembereiche bei der Ausgestaltung von CVC: ─ Ausgestaltung der juristischen und finanziellen Governance-Regeln ─ Klärung der Entscheidungsläufe und Befugnisse, für die es im Konzern keine erprobten Standards gibt. ─ Sicherung der Konsequenz in der Umsetzung und Bewertung 2 What Start-Ups Can Teach Corporations The Lean Start-Up ▲ ▲ ▲ ▲ Key Words Start-Ups are characterized by two critical conditions: fast growth and high insecurity. Fast growth is vital to secure financing. High insecurity makes decision-making and execution very demanding. ▲ The Minimum Winning Game ▲ The Minimum Viable Product ▲ OKR, PPP and SCRUM ▲ Validated Learning The Lean Start-Up methodology resolves this conflict through describing relevant intermediate-goals, which at the same time serve as a platform for development. ▲ Build – Measure – Learn ▲ Innovation Accounting ▲ Pivoting or Persevere Large Companies do not share the high pressure for growth as start-ups do, but they experience just as much insecurity. Execution is even more relevant due to the more complex organization. ▲ Fake it till you make it ▲ A/B Testing, Split & Start Start-Ups offer numerous learnings for large companies which will be the basis for future management styles. 3 Speed of innovation What is a Start-Up? “A startup is a human institution designed to deliver a new product or service under conditions of extreme uncertainty.” Eric Ries The primary question is: Can we build a sustainable business model around this set of products and services? The real job of an entrepreneur is to systematically de-risk that business model over time. It is not "Can this product be built?" 4 The classical approach does not work Month Calendar Week 2 7 8 3 9 10 11 12 4 13 14 15 16 5 17 18 19 20 21 6 22 23 24 25 26 27 Workpackages Planning Model Draft Market Potential Draft Target Finding Model Controlling - Customer Sounding on Prototype(s) TAG Mgt Sounding on Prototype(s) Work in Feedback from Sounding Integration of "Actuals" (FC-values) from EPM Views for Presentation Testing Bug Fixing User Training Planning Process Define Target Finding Process Define Content Input (besides Model) Define Timeline Customer Sounding of Process Test-Workshop (CFO & TAG-Mgt) Adjustments based on Test Run Communication HoC Communication Planning Teams Communication Rollout (= Target Finding Process) tbd 5 Methods The Build – Measure - Learn Feedback Loop Feedback Loop Ideas Learn Build Data Sell 1. IDEAS: Identify the problem that needs to be solved 2. BUILD: Build Minimum Viable Product 3. SELL: Bring it out to the customer 4. MEASURE: Measure your success by Innovation Accounting 5. DATA: Collect data vigorously 6. LEARN: Establish Validated Learning 7. Pivot or persevere 8. Start again with a new problem to complete the Build – Measure - Learn Loop Measure 6 Methods Build: Minimum Viable Product "The minimum viable product is that version of a new product which allows a team to collect the maximum amount of validated learning about customers with the least effort." ▲ Build the product step by step – small batches ▲ Each MVP is an experiment that you (have to) learn from. ▲ You have to commit to iterations 7 Examples of Minimum Viable Products ▲ Dropbox - teaser video ▲ AirB&B – one single room ▲ Zappos – pictures of shoes ▲ Tesla - Model 1 ▲ Lomography – Kickstarter Lenses ▲ Flats in Korneuburg – A/B Testing by website ▲ Tim Ferris – book title ▲ Snapshot – Minimum Dashboard 8 Methods Sell: Find real customers The product is delivered on time The product is delivered on budget Implemented in a high qualitative manner The product has a beautiful design "Fake it till you make it" We did a great job right? What if nobody actually wants the product? Only the customer can tell you, if your product is good. Achieving Failure = successfully executing a bad plan 9 Speed of innovation Measure: Innovation Accounting Seeking profit too early is a pre-optimization trap. Innovation Accounting defines a set of metrics that can be used to model the customer lifecycle. They provide leading indicators to revenue before revenue is actually realized. DATA is key: - Clear - Real - Fast metrics techcrunch.com 10 Speed of innovation Learn: Validated Learning Progress in manufacturing is measured by the production of high quality goods. Progress in corporations come from financial results. The unit of progress for Lean Startups is validated learning – a rigorous method for demonstrating progress when one is embedded in the soil of extreme uncertainty. Progress comes from figuring out, what is the right thing to build - the thing customers want and will pay for. techcrunch.com 11 Speed of innovation Questions for Validated Learning ▲ Vanity metrics allow entrepreneurs to form false conclusions and live in their own reality. ▲ When you have an unclear hypothesis, it's almost impossible to experience failure. Without failure there is no impetus to embark on the radical change a pivot requires. ▲ Many entrepreneurs are rightly afraid that their vision might be deemed wrong without having been given a real chance to prove itself. techcrunch.com 12 Speed of innovation Pivot or Persevere ▲ Pivot: Change directions but stay grounded in what you have learned ▲ Persevere: Continue with what the customer pays you for The lean start-up method is not about cost, it is about speed. Speed is measured in the amount of learning you achieve. Learning requires making mistakes, just make sure the mistakes don’t kill you. Each Pivot needs to reduce the risk of the venture and bring you one step towards financial results. 13 Corporate ventures MVPs: Every step is a Minimum Winning Game Source: Eric Ries, Lean Startup 14 Start-Up Management Methods OKR, PPP, Scrum and Sprint ▲ ▲ ▲ Management Methods OKR – Objectives and Key Results ─ Set 2-4 quarterly objectives for each manager ─ Break each down in 2-4 key results ─ When you reach 80% completion, consider it done. ▲ All start-up management methods focus on small steps, fast implementation and quick learning loops. ▲ The customer is involved at an early stage to prevent developments without benefit. PPP – Progress, Plans and Problems ─ The workload is divided in weekly work packages (max. 5). You focus only the most important work package, until it is done. ─ Every week you report on your progress and set a new plan for the next week. ─ If you cannot proceed you report a problem. A plan always becomes progress or a problem. ▲ Time defines work packages, not vice-versa. ▲ Start-Up methods work best with highly motivated and capable people. Everyone needs to trust in the abilities of the others, ▲ Success is measured as much by results as by accumulated learnings. These need to be documented to see progress (innovation accounting). Scrum - Agile Software development ─ Fast feedback cycles, independent teams ─ Breaks down project in small work packages ─ Sprints through packages, Shows results on canvas ▲ The cash burning rate determines how quickly the company needs to learn. 15 Back-Up 16 Example for OKRs 17 Example for SCRUM 18 Unsere Bildungsempfehlung: Lehrgang Certified Business Manager: Betriebswirtschaft intensiv - Schärfen Sie Ihr Verständnis für betriebswirtschaftliche Zusammenhänge und Herausforderungen und entwickeln Sie dadurch Ihre Entscheidungskompetenz weiter. Erwerben Sie solides betriebswirtschaftliches Know-how und erkennen Sie rasch die entscheidenden Hebel zum Erfolg Ihres Unternehmens. Effizientes Lehrgangsdesign BWL verstehen und in der Praxis anwenden Unternehmensplanspiel realBUSINESS Fach-Coaching zur Sicherung des Lerntransfers Anrechenbarkeit für MBA-Programme der LIMAK Nächster Start: 09.02.2017 Informationen zum Lehrgang anzeigen 19 Nehmen Sie Kontakt mit uns auf! Mag. Clemens Nachbauer, MBA Leitung Programm-Management 01 / 368 68 78 - 3112 [email protected] Wir freuen uns, wenn wir Sie bei Ihrer beruflichen Weiterentwicklung begleiten dürfen! 20