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American Bar Association Section of Labor and Employment Law Fifth Annual Conference Seattle, Washington November 4, 2011 Planning For a Reduction In Force: Legal and Strategic Considerations Nicole Crawford Brooks Pierce Greensboro, North Carolina 1 On August 23, 2011, the United States Department of Labor (DOL) reported that employers took 1,579 mass layoff actions in July 2011, affecting 145,000 workers. Each mass layoff involved at least 50 workers from a single employer. This was a three percent increase from June 2011. The manufacturing sector accounted for 28 percent of mass layoff events and 33 percent of initial unemployment claims filed in July 2011. As layoffs continue across industries with no sign of abating, management-side employment lawyers must have a basic knowledge of the legal implications of a reduction in force (RIF), but ideally they will be able to counsel and guide clients through a RIF, particularly those clients who have never had to lay off employees before. Clearly there is no magic bullet to avoiding post-RIF litigation, though the heightened standard articulated in Gross v. FBL Financial Services, ___ U.S. ___, 129 S.Ct. 2343, 2350 (2009), requiring a showing that age was the but-for cause of termination, provides some assistance in age discrimination cases. Yet, thoughtful advice at the outset, as well as during, a RIF will provide a solid defense to such litigation. The details involved in managing a client’s RIF, however, go beyond cases and citations. They go to the heart of what employment law is all about: people. Successfully counseling employers on RIF issues requires more than knowing how to get summary judgment or try a discrimination lawsuit. It requires a sense of the employer’s business and its culture, and the ability to hear and understand what the managers involved believe the future direction of the business to be and how they want to get there. Once that becomes clear, an attorney can help them deliberately and objectively document the RIF from beginning to end and hopefully steer clear of litigation. If not successful at steering clear of litigation, the team will at least have created a defensible case for the tough decisions the employer made. 2 Strategy and Selection in a RIF Employers must be intentional about planning and implementing a reduction in force, and it is imperative to go through the process in concert with legal counsel. This helps an employer understand the legal and economic implications of the RIF, the potential hot-spots for post-RIF litigation, and gives the employer some tools to defend the decision in the event of such litigation. Counsel should guide employers as they plan and implement the RIF, ensuring that the employer carefully documents and justifies its decisions. Steps to take include: Examine the current situation and the anticipated/hoped-for future and draft a business justification memo. It is important to establish business-related and objective reasons for deciding to implement a RIF. What is the organizational structure that will most effectively accomplish the goals presently set for the company? Is it through a merger or consolidation of business units? Closing a plant? Eliminating jobs? Are there alternatives—can the goals be achieved through a hiring freeze, reduced hours, reducing overtime, job sharing, increasing employees’ contribution to health care costs, or moving employees to affiliated businesses? Why is this happening? A decrease in sales? Technological changes? A poor financial forecast? Overstaffing? Changes in the organization? Changes in the market? 3 How will the business go about changing the structure/implementing the RIF? Are there current contractual obligations that limit the employer’s options (e.g., employee handbook stating how layoffs will occur, written severance plans, collective bargaining agreements)? Document the answers to these questions in a business justification memo stating: • why the employer finds itself in this position; • what its goals and plans for the future are; • the alternatives (to a RIF) that it considered; • why they are not sufficient or are impracticable. • how a RIF will help the employer achieve these goals. The business justification memo provides contemporaneous (versus after-the-fact) proof to a jury that the employer did consider the alternatives in an attempt not to lay people off, and helps show that the RIF was for purely business (versus discriminatory) reasons. Consider a voluntary RIF first. Who will be selected for layoff? The first step is to consider early retirement incentive plans (“ERIPs”). ERIP packages offer enhanced retirement benefits or severance to a group of employees in exchange for a release of all claims against the employer. These plans may be subject to ERISA and should be discussed with benefits counsel prior to implementation, but they are “safe” place to begin the RIF because they create a group of employees who choose to leave. As employers consider and design a voluntary RIF, particularly as they determine which employees are eligible for the packages, counsel should work with the employer to carefully discuss how to determine the categories of employees to whom packages will be offered. Stray 4 remarks about the employees who would consider the package attractive (“he’s been needing to retire for years now”), or in communicating the package to the employee (“you’ve been wanting to retire for years now”) can create problems down the line. Also, some employees who are offered the voluntary package may not take it, and may be subject to involuntary layoff later. Selection considerations for an involuntary RIF. Human resources personnel must work carefully with counsel and managers to determine the criteria for selecting employees for lay off. This is the most volatile and vital part of pre-RIF discussion and documentation. Criteria for selection may include: seniority, skill sets, performance level, or clients/contracts assigned. The best course to avoid age discrimination claims is to use a strictly objective criterion, such as seniority. Seniority is clearly understood by all parties and easiest to administer. Yet even seniority may expose an employer to other discrimination claims, such as those from women or minorities who can be the most recent hires in companies that have historically hired white males as the bulk of their workforce. If a decision based on seniority is well documented, it can still be defensible: an employee terminated in a RIF shortly after disclosing her pregnancy had no discrimination claim where the employer’s evidence demonstrated that seniority was a selection factor. Groves v. Cost Planning and Mgmt. Int’l, Inc., 372 F.3d 1008 (8th Cir. 2004). Other objective methods include production standards and quantity, location, type of employment (contingent or part-time), or job elimination based on a thorough analysis of positions that are not needed (versus identification of specific employees). A RIF based on a job analysis is time-consuming and must involve use of the job description and a functional analysis of the actual tasks and duties of the position, as well as how it relates to other positions in the 5 unit/department/division. Where an employer can demonstrate that an older employee’s termination resulted from economic necessity, the reorganization of the employee’s department, and her score in a Layoff Determination Comparison Matrix that was based on specific objective factors and showed she would have been laid off regardless of her age, there is no evidence of discrimination. Steger v. Gen. Elec. Co., 318 F.3d 1066 (11th Cir. 2003). The problems with performance as a criterion The subjective methods require more planning with counsel to carefully document the decision-makers’ focus on the business reasons for the RIF—go back to the business justification memo. Many employers choose to use relative performance as a criterion so they may keep their most “valuable” employees. This method, of course, relies on the subjective judgment of managers over time, any one (or many) of whom could be alleged to have had a long-standing bias against a Hispanic employee or a female employee or an employee over 40. If an employer wants to use subjective methods for RIF selection, counsel should recommend that the employer deliberately and thoughtfully channel the subjectivity (and document that it did so) by focusing on well-defined, focused, job-related criteria that can be pulled from job descriptions and actual performance evaluations. This permits a jury to use relevant documents, not just testimony, to logically analyze and understand a decision that may be perceived to be unfair on its face (i.e., the only 57-year-old in the group was let go). When an employer wants to use performance as a criterion, counsel should ask several questions to clarify whether this is the best method for choosing employees for a RIF. • Does the employer have informal and/or unwritten evaluation systems? 6 • If the employer has a formal system, is it adhered to in a consistent manner by most of all managers? RIFs that use performance as a selection criterion where the performance evaluation system is informal or underutilized are extremely difficult to defend because they lack credibility. • Are the performance criteria stated by the employer clearly identified and readily measurable? If the employer permits evaluation comments like “does not contribute to the overall mission of the organization” or “has bad attitude” which are unrelated or cannot be readily connected to specific performance criteria that have been articulated to the employee, the company will be hard pressed to defend its layoff decision in a meaningful and credible way. A consistent failure to meet clearly articulated and measurable performance goals has been upheld by the courts as a legitimate reason to select an employee for termination—but not being able to demonstrate it can be fatal. In one case, the Seventh Circuit found that an older employee’s termination because of the general factor of “low productivity” could have been an excuse for age discrimination where the evidence showed the employee was actually the most productive in his department and younger, less qualified employees were retained. Thorn v. Sundstrand Aerospace Corp., 207 F.3d 383 (7th Cir. 2000). • Does more than one person evaluate each employee’s performance? 7 The integrity of an evaluation is improved when several evaluators independently assess an employee’s performance (that is, they do not see each other’s evaluation comments or confer before completing the evaluation). • Are there procedural safeguards? The process is more defensible if someone other than the first-line supervisor reviews the evaluation before it is given to the employee and the employee is given a meaningful opportunity to dispute or give feedback on the evaluation. The secondary reviewer could be a member of higher level management or human resources, but a secondary review bolsters credibility. RIFs that use performance as a selection criterion are best accomplished when the employer has a thorough and defensible evaluation process. Give management training. Managers who are involved in the RIF should have some basic training to ensure consistent and fair administration of the RIF. Remember, these managers will be key witnesses in any post-RIF litigation. The training should include a discussion of the business justification for the RIF, the company’s procedures for implementing the RIF, the correct methods for selecting/ranking employees, the factors that cannot be considered or used to select/rank employees, how to identify excess areas of staffing (if applicable), how to advise and counsel employees (and how not to), and what the legal ramifications are for the employer if one or more of the affected employees is treated in a discriminatory manner (or a manner that appears discriminatory). Attorneys should advise employers against permitting any exceptions to the selection criteria and this should also be communicated to managers. 8 No matter what selection criteria are used, counsel for the employer should consider the profile of the workforce and affected employees. Potential risks include employees: • With a disability or regarding as having a disability • Over 40 • Who are minorities • With a recent grievance or complaint against the company • On FMLA leave or recently returned from one • On Workers’ Compensation or having recently made a claim While it would weaken an age plaintiff’s case if the average age of the employer’s workforce increased after a RIF, that is unlikely to be the case. Thus, the employer and its attorney should know where the weaknesses are before implementing the RIF and also ensure that the particularly weak cases can be properly justified and documented. The review should not be limited to hard numbers, but should also consider how the percentages play out: one court did not find a drop of 4 to 5 percent in the employment rate of workers over 40 as “sufficiently substantial” to create an inference of age discrimination. Clark v. Matthews International Corp., 8th Cir., No. 10-1037 (Dec. 27, 2010). Implementation Issues Wages and vacation pay State wage payment laws generally include requirements for the payment of final compensation upon termination. For example, in North Carolina final compensation is not due until the next regular payday, and must include all wages, but excludes accrued vacation pay IF there is a forfeiture clause in the employee handbook and the employees have been put on notice 9 of the potential of forfeiture. Other states require immediate payment of final wages upon termination. Insurance continuation and conversion privileges Federal and state laws require employers to make group health insurance available on a continuation basis and to offer health insurance conversion privileges to terminated employees. Attorneys should determine company responsibilities under those laws prior to layoff, and insurance carriers should be notified to ensure compliance with applicable laws. There are also requirements regarding notification to the affected employees that must be met. Pension benefits Employees may be entitled to pension benefits depending on the provisions of the employer’s plan. The employer should work with the plan administrator to determine what options are available to employees and with benefits counsel to determine the legal requirements regarding notification to the affected employees. Severance benefits and the Older Worker Benefits Protection Act (OWBPA) The OWBPA amended the Age Discrimination in Employment Act (ADEA) by changing the rules for age discrimination releases in exchange for severance benefits. See 29 C.F.R. § 1625.22. In practice, many employers, particularly smaller companies, are not aware of OWBPA requirements when they implement RIFs—and it becomes the bane of their existence when they do learn of it, because it requires disclosure of all jobs considered for layoff and the ages of the employees in those jobs who were and were not selected for layoff. Specifically, the OWBPA imposes the following requirements on any release that purports to waive any age discrimination claim: 10 • The release must be part of an agreement between employer and employee; • It must be written in simple English; • It must specifically make reference to the employee’s rights under the ADEA which are being waived; • It must be limited to claims or rights which arose before the employee executed the release; • It must be in exchange for something of value which is more than that to which the employee is already entitled; • The employee must be advised in writing to consult with an attorney before signing the agreement; • The release must allow the employee a 7-day period in which to revoke the agreement after it is signed; • In a layoff or early retirement situation (described as a “program”), each employee must be given at least 45 days in which to consider the agreement; • Each employee must be given a written disclosure, in ordinary English that contains: o the class, unit or group of individuals covered by the program, o the eligibility factors and time limits applicable to the program, o the job titles and ages of all individuals eligible or selected for the program, and o the ages of all individuals of the same job classification or organization unit who are not eligible or selected for the program. The courts have generally required strict compliance with the OWBPA, particularly the “plain English” requirement, so that employees terminated under a RIF understand that they are 11 releasing their age claims. Specifically, waivers “must not have the effect of misleading, misinforming, or failing to inform participants and affected individuals.” 29 C.F.R. § 1625.22(b)(4). For example, one litigated release contained the following language: “If you feel that you are being coerced to sign this General Release and Covenant Not to Sue (hereinafter “Release”), [or] that your signing would for any reason not be voluntary ... you are encouraged to discuss this with your manager, the MERA Project Office or Human Resources before signing this Release. …. In exchange for the sums and benefits received pursuant to the terms of the MICROELECTRONICS RESOURCE ACTION (MERA), [EMPLOYEE NAME], (hereinafter “you”) agrees to release and hereby does release [IBM] ... from all claims, demands, actions or liabilities you may have against IBM of whatever kind including, but not limited to, those that are related to your employment with IBM, the termination of that employment, or other severance payments or your eligibility for participation in the Retirement Bridge Leave of Absence, or claims for attorneys' fees. .... You also agree that this Release covers, but is not limited to, claims arising from the [ADEA], as amended, ... and any other federal, state or local law dealing with discrimination in employment, including, but not limited to, discrimination based on sex, sexual orientation, race, national origin, religion, disability, veteran status 12 or age.... This Release covers both claims that you know about and those that you may not know about which have accrued by the time you execute this Release. .... You agree that you will never institute a claim of any kind against IBM ... including, but not limited to, claims related to your employment with IBM or the termination of that employment or other severance payments or your eligibility for participation in the Retirement Bridge Leave of Absence. If you violate this covenant not to sue by suing IBM ..., you agree that you will pay all costs and expenses of defending against the suit incurred by IBM ..., including reasonable attorneys' fees, and all further costs and fees, including attorneys' fees, incurred in connection with collection. This covenant not to sue does not apply to actions based solely under the [ADEA], as amended. That means that if you were to sue IBM ... only under the [ADEA], as amended, you would not be liable under the terms of this Release for their attorneys' fees and other costs and expenses of defending against the suit. This Release does not preclude filing a charge with the U.S. Equal Employment Opportunity Commission. .... You hereby acknowledge that you understand and agree to this General Release and Covenant Not to Sue.” Also, note 1 of the agreement explained that “[t]he [ADEA] prohibits employment discrimination based on age and is enforced by the [EEOC].” Syverson v. International Business Machines Corp., 472 F.3d 1072, 1081 (9th Cir. 2007). 13 The Eighth and Ninth Circuits both invalidated the release because the language was ambiguous and not designed to be understood by the average employee and therefore did not meet the statutory waiver requirements of the OWBPA. See Thomforde v. Int’l Bus. Machs. Corp., 406 F.3d 500, 503-4 (8th Cir. 2005); Syverson, 472 F.3d at 1083. Additionally, determining the decisional unit is a key step in the process. The more the attorney knows about the business of the client, the more valuable she can be in helping the client understand how to determine and document the decisional unit, how to report out the information regarding the unit, and the employees considered and selected, and in creating a valid release. Sample releases and a reporting form are attached. Defending a RIF decision requires intense consideration of the reasons behind all decisions in the RIF, which cannot be taken lightly by employers, their managers or their counsel. 14 Model Severance Agreement 1 SEVERANCE AGREEMENT, GENERAL RELEASE, AND COVENANT NOT TO SUE THIS SEVERANCE AGREEMENT, GENERAL RELEASE, AND COVENANT NOT TO SUE (the “Agreement”) is made between [Name of Employee], referred to as “I” or “me” and [Name of Company], referred to as “Company”]. (“Company”) and I agree to the following: Section 1—Agreement In exchange for my agreement to sign this document, Company promises to pay or provide me with the following benefits which I understand are in addition to anything of value to which I am already entitled: (a) Severance Pay Company will pay me [number of weeks] weeks' pay, less applicable withholding taxes. This payment will be made within 10 business days following the effective date of this Agreement as defined in Section 9. Whether or not I sign this Agreement, I understand that I will receive payment for all of my wages through the last day of my employment with Company, and [add if applicable:payment for my accrued, unused vacation/annual leave/paid time off]. (b) Health Care Benefits Company will continue my group health care benefits for me and my covered dependents for [number of weeks] weeks following the effective date of this Agreement, after which I can continue my health care benefits under COBRA health care continuation rules. [Add if applicable: Company will deduct my premium contribution for my group health care benefits from the severance pay described in paragraph (a)]. (c) Other Benefits [Describe any other benefits to be provided, such as continued use or purchase of Companyprovided equipment, outplacement services, and letters of reference]. Section 2—Complete Release (a) General Release I release and give up all of the claims described in subsection (b) that I might have had or now have against the parties listed in subsection (d), except that I am not releasing any claim that relates to: (i) my right to enforce this Agreement; (ii) any rights or claims under any law that arise after the effective date of this Agreement as defined in Section 9; (iii) any rights I might have to indemnification from personal liability; (iv) my right, if any, to government-provided unemployment compensation; (v) my right to file an administrative charge with a government agency, such as the Equal Employment Opportunity Commission or the National Labor Relations Board, or participate in an investigation or proceeding conducted by a government agency, although I am waiving my right to monetary recovery in connection with any such charge; (vi) my right to file a claim for workers' compensation benefits; (vii) any rights I might have to vested benefits under the Company's standard benefit programs, such as COBRA 15 benefits, except for claims specifically identified in subsection (b); or (viii) any rights or claims that by law cannot be released by this Agreement. (b) Claims Released I am releasing all known and unknown claims, promises, causes of action, or similar rights of any type that I presently might have (“claims”) with respect to any released party listed in subsection (d). I understand that the claims that I am releasing might arise under many different laws (including statutes, regulations, other administrative guidance, and common law doctrines), such as the following: Anti-discrimination statutes, including the Age Discrimination in Employment Act and Executive Order 11,141, which prohibit age discrimination in employment; Title VII of the Civil Rights Act of 1964, Sections 1981 and 1983 of the Civil Rights Act of 1866, and Executive Order 11,246, which prohibit discrimination based on race, color, national origin, religion, or sex; the Equal Pay Act, which prohibits paying men and women unequal pay for equal work; the Americans with Disabilities Act and Sections 503 and 504 of the Rehabilitation Act of 1973, which prohibit discrimination based on disability; and any and all other federal, state, or local laws prohibiting employment discrimination. Federal employment statutes, such as the Worker Adjustment and Retraining Notification Act, which requires that advance notice be given of certain work force reductions; and any and all other federal laws relating to employment, such as veterans’ re-employment rights laws. Other laws, such as federal, state, or local laws restricting an employer's right to terminate employees or otherwise regulating employment; any federal, state, or local laws enforcing express or implied employment contracts or requiring an employer to deal with employees fairly or in good faith; any other federal, state, or local laws providing recourse for alleged wrongful discharge, tort, physical or personal injury, emotional distress, fraud, negligent misrepresentation, defamation, and similar or related claims. (c) Unknown Claims I understand that I am releasing claims that I might not know about. That is my knowing and voluntary intent, even though I recognize that someday I might learn that some or all of the facts I currently believe to be true are untrue and even though I might then regret having signed this Agreement. Nevertheless, I am assuming that risk and I agree that this Agreement will remain effective in all respects in any such case. I expressly waive all rights I might have under any law that is intended to protect me from waiving unknown claims. I understand the significance of doing so. (d) Released Parties The released parties are Company, all of its current or former related companies, partnerships, or joint ventures, and, with respect to each of them, all of Company's or such related entities’ predecessors and successors, and, with respect to each such entity, all of its past, present, and future employees, officers, directors, stockholders, owners, representatives, assigns, attorneys, agents, insurers, employee benefit programs (and the trustees, administrators, fiduciaries, and insurers of such programs), and any other persons acting by, through, under, or in concert with any of the persons or entities listed in this subsection, and their successors. 16 Section 3—My Promises (a) Employment Termination I understand that my employment with Company will end on [ add effective date]. I acknowledge that the decision to terminate my employment was made before I signed this Agreement. I further acknowledge that no one made any representations to me (other than in the official plan document, summary plan description, and related written materials) about benefits or programs that the Company might or might not offer in the future. (b) Covenant Not to Sue I agree to withdraw with prejudice all complaints or lawsuits, if any, that I have filed against any released party with any court and I agree to request the withdrawal of all charges or complaints, if any, that I have filed against any released party with any administrative agency. I represent that I will not in the future seek any damages, relief, or remedies for myself (any right to which I waive) from any released party or join any class action lawsuits based on the claims released in this Agreement, except that I can challenge the validity of this Agreement under ADEA. If I file, prosecute, or participate in any charge with any administrative agency with respect to any claim purportedly released by this Agreement, I promise never to seek any damages, remedies, or other relief for myself personally (any right to which I waive). (c) Company Property I have or will return to Company by [date] all files, memoranda, documents, information, and records, including any and all electronically-stored copies of the foregoing, as well as laptop computers, pagers, cell phones, credit cards, keys, badges, and any other property of Company or its affiliates now in my possession. To the extent necessary to access Company property, I agree to provide Company my passwords or passcodes. (d) Taxes I am responsible for paying any taxes on amounts I receive because I signed this Agreement and I agree that Company can withhold all taxes it determines it is legally required to withhold. (e) Ownership of Claims I have not assigned or transferred any claim I am releasing, nor have I purported to do so. (f) Nonadmission of Liability I agree not to assert that this Agreement is an admission of guilt or wrongdoing by anyone and I acknowledge that the released parties do not believe or admit that any of them has done anything wrong. (g) No Disparagement 17 I agree not to criticize, denigrate, or disparage any released party. [Include only if necessary under the circumstances:] (h) Nondisclosure I acknowledge that I possess secret, confidential, or proprietary information or trade secrets concerning the customers, clients, operations, future plans, and business methods of Company and its affiliates (the “information”). I agree that Company and its affiliates would be severely damaged if I used or disclosed the information. To prevent this harm, I have made the following promises and I acknowledge that Company would be irreparably harmed if I broke any of them. (i) Promise Not to Disclose. I promise never to use or disclose the information before it has become generally known within the relevant industry through no fault of my own. I agree that this promise will never expire. (ii) Promise Not to Solicit. To prevent me from inevitably breaking the promise contained in paragraph (i), I further agree that, for [number of months] months from the date I sign this Agreement: (1) as to any customer or supplier of Company with whom I had dealings or about whom I acquired information during my employment, I will not solicit or attempt to solicit the customer or supplier to do business with any person or entity; and (2) I will not solicit for employment any person who is, or within the preceding [number of months] months was, an officer, manager, employee, or consultant of Company or its affiliates, unless the individual had terminated employment with Company before my solicitation. (iii) Promise Not to Engage in Certain Employment. I agree that, for [number of months] months from the date I sign this Agreement, I will not accept any employment or engage in any activity, without Company's written consent, if the loyal and complete fulfillment of my new duties would inevitably require me to reveal or use the information that I have promised not to disclose or use, as reasonably determined by Company. (iv) Promise to Discuss Proposed Actions in Advance. Before I disclose or use the information or commence employment, solicitations, or any other activity that could possibly violate the promises I have just made, I promise that I will discuss my proposed actions with [name] at [telephone number], who will advise me in writing whether my proposed actions would violate these promises. (i) Implementation I agree to sign any documents and do anything else that is necessary in the future to implement this Agreement. (j) Other Representations I have not suffered any job-related wrongs, illnesses, or injuries for which I might still be entitled to compensation or relief, such as an illness or injury for which I might receive a workers’ 18 compensation award in the future. I understand that Company relied on these representations in entering into this Agreement with me. I further represent that I have been paid for all hours worked and that Company relied on this representation in entering into this Agreement with me. Section 4—Consequences of Violating My Promises I acknowledge that if I breach any of my promises contained in this Agreement, then, to the extent permitted by law, I will be liable to Company for either (i) the costs incurred in prosecuting or defending against any lawsuit, including Company's reasonable attorneys' fees, or, at Company's option, (ii) the value of the severance pay and benefits described in Section 1. Provided, however, that with respect to any ADEA claim, Company's right to recover attorneys' fees and costs is limited to whether Company is entitled to recovery under established principles of law. Section 5- Disclosure Requirements Company has provided me with information required by law about the persons who are eligible for or who have been selected to receive severance benefits. Add the following or include on a separate attachment to the agreement: (a) a description of the class, unit, or group of persons selected for termination; (b) the eligibility factors for termination; (c) any time limits applicable to the termination; (d) the job titles and ages of the persons eligible or selected for termination; and (e) the ages of the persons in the same job classification or decisional unit not eligible or selected for termination. Section 6—Consideration of Agreement I acknowledge that, before signing this Agreement, I was given a period of at least 45 calendar days to consider this Agreement. I acknowledge that: (i) I took advantage of this period to consider this Agreement before signing it; (ii) I carefully read this Agreement; (iii) I fully understand it; (iv) I am entering into it voluntarily; (v) I am receiving valuable consideration in exchange for my execution of this Agreement that I would not otherwise be entitled to receive; and (vi) Company, by this writing, advised me that I should discuss this Agreement with an attorney of my choice before signing it, and I did so to the extent that I deemed appropriate. Section 7—Miscellaneous (a) Entire Agreement This is the entire agreement between me and Company. This Agreement cannot be modified or canceled in any manner, except by a writing signed by both me and an authorized Company official. I acknowledge that Company has made no representations or promises to me other than those contained in this Agreement. If any provision in this Agreement is found to be unenforceable, all of the other provisions will remain fully enforceable. (b) Successors 19 This Agreement binds me and my heirs, administrators, representatives, executors, successors, and assigns, and will inure to the benefit of all released parties and their respective heirs, administrators, representatives, executors, successors, and assigns. (c) Interpretation and Governing Law This Agreement must be construed as a whole according to its fair meaning. It must not be construed strictly for or against me or any released party. Unless the context indicates otherwise, the term “or” includes the term “and,” and the singular or plural number includes the other. Headings are intended solely for convenience of reference and are not to be used in the interpretation of this Agreement. Except to the extent governed by federal law, this Agreement is to be construed in accordance with and governed by the statutes and common law of the State of [name], without reference to its choice of laws rules. (d) Counterparts This Agreement may be signed in several counterparts, each of which is to be considered an original by the party that signed it, and all counterparts are to be considered one and the same document. Section 8—Arbitration of Disputes Company and I agree to resolve any claims that we might have with each other (“arbitrable dispute”), through final and binding arbitration to be conducted by [name of arbitrator, mediator, or arbitration organization]. This arbitration agreement applies, for example, to disputes about the validity, interpretation, or effect of this Agreement or alleged violations of it; claims of discrimination under federal or state law; or other statutory violation claims. Should I or Company attempt to resolve an arbitrable dispute by any method other than arbitration pursuant to this section, the responding party will be entitled to recover from the initiating party all damages, expenses, and attorneys' fees incurred as a result of that breach. Section 9 —Revocation Period and Effective Date I understand that I have seven calendar days after the date I sign this Agreement to change my mind and revoke my acceptance by sending a written notice of revocation to [name] at [address]. I understand that any written notice of revocation must be received by [name] on or before the seventh day after the date I signed this Agreement. If I do not revoke my acceptance, I understand that this Agreement will become effective and enforceable on the eighth calendar day after the date I signed this Agreement. 20 TAKE THIS AGREEMENT HOME, READ IT, AND CAREFULLY CONSIDER ALL OF ITS PROVISIONS BEFORE SIGNING IT. IT INCLUDES A RELEASE OF ALL KNOWN AND UNKNOWN CLAIMS. YOU ARE ADVISED TO TAKE ADVANTAGE OF THE CONSIDERATION PERIOD DESCRIBED IN SECTION 6 AND YOU SHOULD CONSULT AN ATTORNEY. If you decide to sign this Agreement, send a complete copy of it to [name] at [address]. Keep a complete copy of the Agreement for your records. Signature: ________________________ Date: ______ Print Name: ________________________ Signature of Witness: ________________________ Date: ______ Print Name of Witness:________________________ 21 ATTACHMENT A INFORMATION FURNISHED PURSUANT TO THE OLDER WORKERS BENEFIT PROTECTION ACT PLEASE REVIEW CAREFULLY. 1. Decisional Unit. The decisional unit is defined as all employees who hold the job titles of Service Technician, Parts Coordinator, Office Coordinator, Sales and Marketing Manager, Product Trainer, Vice President Training & Technical Services, Sales Engineer, Shipping & Receiving Coordinator, Core Coordinator, Warranty Coordinator, Service Writer, Service Manager, VP & General Manager, Branch Manager and Sales Manager in the following six branches of the Company: Chicago, New York, Nashville, Knoxville, Indianapolis, and Atlanta. 2. All hourly employees in the aforementioned jobs and the aforementioned branches of the Company and all salaried employees in the positions of Sales and Marketing Manager, Vice President Training & Technical Services, Sales Engineer, Product Trainer, Service Manager, VP & General Manager, Branch Manager and Sales Manager in the Chicago, New York, Nashville, Knoxville, Indianapolis and Atlanta branches of the Company are eligible for the program. Employees who have been terminated other than for cause since March 2008 and this September 17, 2011 reduction in force are selected for the program. 3. All persons who are being offered consideration under a waiver agreement must sign a Confidential Separation Agreement and General Release and return it to ____________ at the Company’s Chicago, IL office within 45 days after receiving the Confidential Separation Agreement and General Release. Once the Confidential Separation Agreement and General Release is returned to _________, the employee may revoke the Confidential Separation Agreement and General Release by providing written notice to ___________ postmarked by the 7th day following the date she/he signed it. 4. The following is a listing of the ages and job titles of persons employed at the nine branches of the Company who were and were not selected for termination and the offer of consideration for signing the Confidential Separation Agreement and General Release. Job Title Parts Coordinator Age 71 68 41 29 33 48(2) 34 59(3) 65(2) 56(2) 36 Number Selected 1 0 0 1 0 0 0 0 1 0 0 22 Number Not Selected 0 1 1 0 1 2 1 3 1 2 1 Job Title Age Number Selected Number Not Selected Parts Coordinator (cont’d) 56(3) 49 55(3) 1 0 1 2 1 2 Office Coordinator 42 45 47 48 51 53(2) 59 61(2) 0 1 1 0 1 1 0 0 1 0 0 1 0 1 1 2 Sales and Marketing Manager 55 56 58 59 61 67 0 0 0 0 0 1 1 1 1 1 1 0 Service Technician 20(2) 21 20(2) 21(4) 22(3) 22(4) 23 23(4) 24(3) 25(2) 26(2) 26(6) 27(4) 27(8) 28(4) 28(6) 29(4) 29(4) 30(3) 30(6) 31(2) 31(8) 32(5) 33(6) 34(6) 0 1 1 2 0 1 0 1 0 1 0 1 0 3 0 1 0 1 0 1 0 1 0 0 0 2 0 1 2 3 3 1 3 3 1 2 5 4 5 4 5 4 3 3 5 2 7 5 6 6 23 Job Title Age Number Selected Number Not Selected Service Technician (cont’d) 35(5) 36(4) 37 37(4) 38(4) 39(2) 40(5) 41(4) 42(4) 43(5) 43(4) 44(2) 45(3) 46(4) 47(2) 48(5) 49(3) 50(2) 51(2) 51(4) 52(2) 53(3) 54(2) 55(2) 56 57 58(2) 59 59 60 61(2) 62(2) 65 69 0 1 0 1 0 0 0 0 1 0 1 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 1 1 5 3 1 3 4 2 5 4 3 5 3 2 3 4 2 5 3 2 2 3 2 3 2 2 1 1 2 0 1 1 2 2 0 0 Warranty Coordinator 50 53 39(2) 56 0 1 0 0 1 0 2 1 59 45 58 29 1 1 1 0 0 0 0 1 Service Writer 24 Job Title Service Writer (cont’d) Age 27 53 60 Number Selected 0 0 0 Number Not Selected 1 1 1 Product Trainer 68 1 0 VP Training & Technical Services 50 0 1 Sales Engineer 53 0 1 Shipping & Receiving Coordinator 66 61 0 1 1 0 Core Coordinator 59 1 0 61 1 0 VP & General Manager 61 1 0 Branch Manager 53 1 0 Generator Sales Manager 55 1 0 Service Manager 25 Model Severance Agreement 2 CONFIDENTIAL SEPARATION AGREEMENT AND GENERAL RELEASE This Confidential Separation Agreement and General Release (“Agreement”) is made and entered into this the _____ day of October, 2011 by and between ______________ for himself, his heirs, executors, administrators, assigns, representatives and agents (hereafter collectively “_____”), and __________________________ on behalf of itself, its parents, subsidiaries, affiliates, successors, assigns, present and former shareholders, directors, officers, agents, representatives, attorneys, and present and former employees (hereafter collectively “THE COMPANY”). This Agreement is intended to and does resolve all claims and disputes of any nature whatsoever by and between the parties as of the date of this Agreement. WITNESSETH: WHEREAS, _____ is employed by THE COMPANY as a ____________________. WHEREAS, _____ is being terminated as part of a reduction in force due to change in ownership effective October ____, 2011. WHEREAS, in consideration of the monetary payments and other good and valuable consideration set forth herein, _______ has agreed to release THE COMPANY from any and all possible claims of liability to him. NOW THEREFORE, for and in consideration of the premises, payment of the sums set forth herein, and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the parties hereby agree as follows: 1. THE COMPANY will pay to _____ a one time lump sum payment of $________ (less withholdings and deductions required by law). This lump sum payment will be made on the first regular pay day following the expiration of the revocation period set forth herein. 2. _______ acknowledges that under THE COMPANY’s policies and practices, he is not entitled to receive all of the benefits set forth above and that such additional benefits constitute full and adequate consideration for his release set forth below. 3. Execution of this Agreement and the payment of the consideration set forth herein shall not constitute, or in any manner be construed as, an admission of liability by THE COMPANY, which expressly denies any liability to _____ and further expressly denies that THE COMPANY has engaged in any wrongful acts or conduct, violated any local, state or Federal statutes, ordinances, regulations, provisions or orders or that it has breached any obligations, express or implied, to ______. 26 4. _____ does hereby release, acquit and forever discharge THE COMPANY from any and all claims of any nature, known or unknown, which he has or may have against THE COMPANY, including but not limited to those arising out of or relating to his employment with and separation from THE COMPANY, to the date of this Agreement. These Claims specifically include, but are not limited to, claims for wrongful termination, intentional or negligent infliction of emotional distress, discharge in violation of public policy, and/or discrimination based on race, national origin, sex, religion, color, disability, and/or age under state or federal law (e.g., Title VII of the 1964 Civil Rights Act, as amended, the Age Discrimination in Employment Act, the Americans with Disabilities Act). _____ further expressly covenants not to sue THE COMPANY for such Claims. It is agreed that nothing contained in this paragraph is intended to waive any rights _____ may have under ERISA plans, which rights (if any) will be controlled by the terms of such plan(s). 5. THE COMPANY likewise releases _____ to the same extent as _____ released THE COMPANY in ¶ 4, supra. 6. _____ shall maintain the terms of the Agreement in strict confidence. _____ specifically agrees not to communicate, publish, characterize, publicize or disseminate in any manner any of the terms of this Agreement, except that _____ may communicate the terms of the Agreement to his tax preparer, his attorney, and his spouse (each of whom shall be informed of and be bound by this paragraph). 7. This Agreement constitutes the entire agreement between the parties, superseding all other prior oral or written agreements between the parties, and it is expressly understood that no amendment, deletion, addition, modification, or waiver of any provision of this Agreement shall be binding or enforceable unless in writing and signed by all parties. 8. This Agreement will be governed by the laws of the State of _______. 9. Each provision of this Agreement is intended to be severable. If any term or provision is held to be invalid, void, or unenforceable by a court of competent jurisdiction for any reason whatsoever, such ruling shall not affect the validity of the remainder of this Agreement. 10. It is understood and agreed that this Agreement shall not be subject to any claim of mistake of fact; and regardless of the adequacy or inadequacy of the amount paid, this release is intended to be final and complete. _____ agrees that there is absolutely no agreement or reservation not clearly expressed herein; that the consideration stated herein is all that he is ever to receive for all claims or potential claims for damages, costs, attorneys’ fees, and other expenses; and that the execution hereof is with the full knowledge that this release covers all possible claims against THE COMPANY. 27 11. _____ acknowledges that he has been advised in writing and encouraged to consult an attorney concerning this Agreement and the meaning and consequences of his signing it. _____ understands that the release contained herein is a general, unconditional release with respect to all possible claims against THE COMPANY to the effective date of this Agreement, including all claims under the Age Discrimination in Employment Act. _____ further acknowledges that he has been advised that he has a period of forty-five (45) days within which to consider this Agreement and that, by executing the Agreement, he enters into the Agreement freely and voluntarily. _____ further acknowledges that he has read and understands the document entitled “Information Provided Pursuant to the Older Workers Benefit Protection Act” attached to this Agreement as Attachment A. _____ further understands and acknowledges that he has been advised that he has seven (7) days following the execution of this Agreement within which he may revoke this Agreement, and that this Agreement shall not become effective or enforceable (and the benefits afforded hereunder shall not become due) until such revocation period has expired. 12. _____ may revoke this Agreement by providing written notice to THE COMPANY postmarked by the seventh (7th) day following the date he signed it. Such written notice of revocation must be addressed to: _________________ Vice President, Human Resources THE COMPANY P.O. Box 18825 Chicago, IL 13. This Agreement may be executed and delivered in two or more counterparts, each of which when so executed and delivered shall be the original, but such counterparts together shall constitute but one and the same instrument. IN WITNESS WHEREOF, the parties have hereunto set their hands and seals this ____ day of _____________________, 2011. ____________________________________ _(employee name)_______________ STATE OF COUNTY OF 28 BEFORE ME, a Notary Public in and for said state and county, on this day personally appeared _________________, and being by me first duly sworn, on oath, states that he executed the foregoing CONFIDENTIAL SEPARATION AGREEMENT AND GENERAL RELEASE for the purposes and considerations therein expressed, that he has read it, had it explained to him by his attorney, understands its meaning and effect, knows that it is a general and unconditional release in full, and that he voluntarily executed it as such. This the ____ day of ________________, 2011. ____________________________________ Notary Public Signature ____________________________________ Notary Public Printed Name My Commission Expires: ___________________ [SEAL] The Company By: ___________________________________ Vice President, Human Resources STATE OF ILLINOIS COUNTY OF COOK BEFORE ME, a Notary Public in and for said state and county, on this day personally appeared ___________, and being by me first duly sworn, on oath, states that he is Vice President, Human Resources of THE COMPANY and that as such, he is authorized to execute the foregoing CONFIDENTIAL SEPARATION AGREEMENT AND GENERAL RELEASE on behalf of THE COMPANY and that he voluntarily executed it on behalf of THE COMPANY. This the ____ day of ________________, 2011. ____________________________________ Notary Public Signature 29 ____________________________________ Notary Public Printed Name My Commission Expires: __________________ [SEAL] 30