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JOB DESCRIPTION Title: Project Worker Section: Housing Support and Prevention Case Management Services Project: Dun Laoghaire Rathdown CoCo Focus Ireland’s Prevention Case Management Service Reporting to: Project Leader Primary Purpose: To undertake individual work with households who are at risk of tenancy breakdown and homelessness due to their many complex and overlapping needs, utilising the Care and Case Management Model. The Prevention Case Management service is a project designed with regard to Dublin Regional Homeless Executives Pathway to Home Model 2010, across the Dublin Region. Specifically to assess their needs, to advocate on their behalf, to provide support and make appropriate referrals on their behalf; thus ensuring a planned and effective stabilization of the household within the context of the household, tenancy and community. The Prevention Case Management Service is a Partnership between Fingal County Council, Dublin South County Council, Dun Laoghaire-Rathdown County Council and Focus Ireland. Key Responsibilities 1. To work within the framework of the overall objectives of Focus Ireland. 2. To work in accordance to the Service Level Agreement between Dun Laoghaire-Rathdown County Council and Focus Ireland. To ensure adherence to Dublin South County Council Generic Housing and Health and Safety Policies. 3. To work within the agreed caseloads with Dun Laoghaire-Rathdown County Council. 4. To ensure to engage customers effectively in keeping with the covenants and responsibilities set out in Dun Laoghaire-Rathdown County Council Tenancy Agreements, Policies and Systems for rent collection, maintenance and estate management. 5. To contribute to the formulation of customer’s needs assessment and support plan utilizing the Dublin Homeless Executive Holistic Needs Assessment, PASS system and keep up to date case work records. 6. To provide one to one engagement to ensure that the Customer reflects on their situation and is supported in making informed decisions relevant and in compliance with the challenges and responsibilities they face as a household and under tenancy to the Local Authority. 7. To contribute and participate in conjunction with the project leader in ensuring a package of support is 5 August 2016 Page 1 Founder & Life President: Sr Stanislaus Kennedy, Chairman: Mr Gerry Danaher, Vice-Chairman: Mr Paul Finnerty Directors: Ms Helen Kilroy, Mr David Martin, Mr William K Nowlan, Dr Valerie Richardson, Mr Paul Carroll, Ms Mary O’Shea Worker Director: Ms Deirdre Connolly. Chief Executive: Ms Joyce Loughnan. Company Secretary: Mr Mark Byrne Focus Ireland is a company limited by guarantee with charitable and covenant status. Company registered no: 106149 Registered office: 9-12 High Street, Dublin 8, registered charity no: CHY 7220 designed and implemented by the project worker ensuring and promoting the welfare of the household. 8. To work as a part of a multi disciplinary / multi agency service 9. To use a flexible approach in engaging households with their individual needs, taking into consideration dynamics relevant to their needs and behaviours. 10. To work with the Customer in identifying the significant needs/behaviours in their life, to address the issues of difficulty that has contributed to the household being in breach of tenancy and at risk of homelessness. 11. In conjunction with the Project Leader develop and maintain links with the Garda, Probation, Health Service Executive, Medical Services, Community based services and Local Authority services to ensure effective communication, referrals, case work, Case reviews and discharge planning where appropriate to ensure that as staff they work co-operatively and effectively in line with the processes of the service agreed with the Local Authority. 12. To contribute to a case conferencing model ensuring effective liaison with external professionals and service and the Customer where appropriate. 13. To ensure appropriate liaison with all stakeholders in the household support circle including as appropriate Social Workers, Schools, G.P.’s and other clinical service practitioners. 14. To accompany and provide support to Customers on appointments to other services e.g. doctors, counsellors, social workers if required. 15. To work within a rota for a five day service. Flexibility may be required from time to time including evening cover. 16. To attend and contribute to meetings and reviews as required and follow up on decisions made between the Project Leader and Local Authority representatives. 17. To implement the policies and procedures of the both the Project and Focus Ireland, inclusive of Health and Safety policy now and in any amendments in the future. To include Professional Conduct, Child Protection and Working Alone policies. Where based in a Local Authority Office to ensure to remain complaint to the Health and Safety Policy and Fire evacuation procedures of the location. 18. To attend team, sectional, divisional and any other organisation meetings as required 19. To engage in supervision sessions on a regular basis with the Project Leader 20. To participate in relevant training and development courses as agreed with your Project Leader 21. To undertake such other duties as might be reasonably assigned from time to time in consultation with the Project Leader. 22. To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or Health & Safety Representative Focus Ireland is an equal opportunities employer 5 August 2016 Page 2 Founder & Life President: Sr Stanislaus Kennedy, Chairman: Mr Gerry Danaher, Vice-Chairman: Mr Paul Finnerty Directors: Ms Helen Kilroy, Mr David Martin, Mr William K Nowlan, Dr Valerie Richardson, Mr Paul Carroll, Ms Mary O’Shea Worker Director: Ms Deirdre Connolly. Chief Executive: Ms Joyce Loughnan. Company Secretary: Mr Mark Byrne Focus Ireland is a company limited by guarantee with charitable and covenant status. Company registered no: 106149 Registered office: 9-12 High Street, Dublin 8, registered charity no: CHY 7220 Criteria: Project Worker Essential Criteria Proven, extensive experience of working with Customer at risk Third Level qualification at degree level in Social Care or Equivalent. Experience of working with customers who have co-existing conditions Experience of team working Report writing abilities Experience of working and liaising with other agencies Understanding of issues pertinent to anti-social behaviour and homelessness A full clean driving license and a car owner with appropriate insurance for using their car for work. Person needs to demonstrate - Communication skills - Knowledge and understanding of adolescents and issues affecting adolescents - Ability to Plan and Implement Programmes - Flexibility 5 August 2016 Page 3 Founder & Life President: Sr Stanislaus Kennedy, Chairman: Mr Gerry Danaher, Vice-Chairman: Mr Paul Finnerty Directors: Ms Helen Kilroy, Mr David Martin, Mr William K Nowlan, Dr Valerie Richardson, Mr Paul Carroll, Ms Mary O’Shea Worker Director: Ms Deirdre Connolly. Chief Executive: Ms Joyce Loughnan. Company Secretary: Mr Mark Byrne Focus Ireland is a company limited by guarantee with charitable and covenant status. Company registered no: 106149 Registered office: 9-12 High Street, Dublin 8, registered charity no: CHY 7220