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Mindgame games for Change – effective transformations It is not easy to incrementally introduce change in an organisation. Changes are expensive and take up time, energy and attention. Generally speaking these are limited resources for any company. Carefully developed strategies won’t become reality due to a lack of enthusiasm or motivation from key players and staff, or reality shows the changes are not implementable. Mindgame supports organisations with the introduction of changes. A Mindgame Changegame will let your employees use their the knowledge and experience to the benefit of change, instead of resisting it. The vision of your company will be translated into a game. The target audience will be able to experience the effect of the changes for themselves in a playful way. They will also discover their own influence on the new strategy. Instead of pressuring them into the changes, they will get the opportunity to find out the necessity themselves and explore the benefit of the change. Experiencing change in a game-environment makes employees feel safe in their actions and will show real behaviour in a future situation. Here they are allowed to make mistakes, ask questions and try things they wouldn’t normally do on their ‘real’ job. Because they will get used to the change within the game, it is easier for them to apply it in reality. In short… a change game from Mindgame will translate your story into their reality. The game will call upon the knowledge and experience of the target audience to support the new strategy. This will raise public support for the change and creates extra insights in your organisation. Underneath you will find some signature examples of our work in change situations. Mindgame, Amsterdam, [email protected], 020 616 0536 A large pension provider started the process of an essential reorganisation. A decision to change the relation between pension provider and pension funds created this new organisation. Both the general interest and the interest of the customer had to be taken into consideration to reach the desired improvement. The team with the highest customer satisfaction won the game. Mindgame developed a game in which the players discover the benefits from a structured organisation with clear lines of communication. The main goal of the game was finding the right balance: The wish to serve your customer to the best of your abilities and the need to standardize parts of the working processes and procedures. The top management layers played the game. It is not a simulation game, but a simplified reality without the complexity of an organisation. The players were divided amongst ‘customer teams’, their challenge was therefore to maximise customer satisfaction. The only way to reach their goal was to work together as teams and free resources as well as people to restructure their organisation. The game brings out behaviour which is necessary for a successful reorganisation as well as behaviour which might be damaging or deathly towards the change. The experiences management took from the game were translated to the daily routine en supported by all managers. Play time: Game type: 4 hours Live supported by 30 iPads In reaction to the changing demands towards the supervision of financial institutions a large bank updated its strategy. In the new strategy the supervisors will be asked to act much more as a partner in good business management instead of being a police officer, a huge change for the banks as well as its employees. Mindgame developed a game for the supervisors to apply the new strategy. In turns they acted as supervisor or the supervised financial institutions. Within a limited amount of time, with limited resources and information the players had to prioritise and make decisions about a process, which the opposite party understands much better. After a reorganisation a large pharmaceutical company introduced a new way of working. Six company buildingblocks were defined which were used as key components to restructure the organisation. Mindgame developed a game for all employees to activate their knowledge and experience to the success of the implementation of these key components. Divided in teams, employees were invited to join 3 different creative sessions. These sessions highlighted the different aspects of the buildingbocks. New and existing ideas were generated and pitches were made of the best ideas. The game situation gave them the opportunity to exercise their influence in the change, thus making it easier to turning change into reality. A large pharmaceutical company faced the problem that in their market one of the star prescription drugs was about to lose their patent. This meant that it would lose the preference according to the medical directive. So the company is going to own the only non-generic drug in the market and will be much more expensive than the competition. As part of the new sales strategy the marketing department developed a new product-story, which explains why there is a real reason for the product to keep their market share. The sales team was very sceptical about the chances for the continuation of their non-generic drug. Mindgame developed a game which encouraged the sales team use their own knowledge and experience to use the product-story to the benefit of their The challenge was to critically judge the facts in conversations with the opposite party. Whilst playing the game it became clear an open communication can prevent problems without negatively influencing the result and thus mitigating risk. Play time: Game type: 8 hours live The game created a foundation for change, amongst others by empowering middle management. They were actively involved in the process as participants and sponsors. The game shows employees how to support the new strategy. They feel part of the change in stead of the victim. Employees realise they play a key role in the success of the company and use their skills to accomplish just that. Play time: Game type: 3 hours live customers. The question became much more how do we convince people of our story, instead of a discussion whether the story was the correct one. The game consisted of all sorts of creative exercises. All exercises highlight different aspects of the story. The game generated a great number of ideas, of which the best were selected and supported by the whole team. After the game the sales team had new inspiration and tools to reach their targets. Play time: Game type: 4 hours live