Download Don`t Gamble with Your Project`s Performance

Don’t Gamble with Your Project’s Performance
Benchmarking and Metrics Committee
2009 CII Annual Conference
Danny Scott (BE&K, a KBR Company)
Gambling on a Football Game
Line
Visiting team favored
by three points
Game Day Forecast
Clear, 24°F
Gambling on a Football Game (continued)
Gambler 1:
Bob Benchmarker
Considerations:
Site Conditions
Home team wins 83% of games
played when temperature < 32°F
Productivity
Home team allows only 8.7 points
per game
Resource
Availability
Sports page says visiting team’s QB
is hurt and listed as questionable
Gambling on a Football Game (continued)
Gambler 2:
Will Chansit
Considerations:
Likes the colors of the
visiting team’s uniforms
How Would You Bet?
CII Benchmarking Isn’t Gambling
1995
2000
2004
Performance Metrics
Safety
Productivity Metrics
Cost
Engineering
Schedule
Construction
Change
Rework
Best Practices Metrics
2009
Industry Specific Metrics
COAA (Oil Sands)
Pharma / Bio
Downstream Oil & Gas
Revised Best Practices
Metrics
Level 1 Productivity
Metrics
Upstream Oil & Gas
Healthcare Facilities
Industry Safety Culture
77.3% Reduction
in TRIR!
What If…
We Developed a Performance Culture
That…
Rivaled Our Industry’s Safety Culture?
What Tools Would We Need?
• Data Mining Capability 
An Executive ‘Dashboard’
• High-Level Attention, Priority, Understanding 
• Overall Project Performance: 15 Projects
Overall: 2nd Quartile
Executive Dashboard “Drill-Down”
• Project Schedule Performance: 15 Projects
Overall: 4th Quartile
Project-Level Productivity 
DISCIPLINE-LEVEL PRODUCTIVITY
Concrete Engineering Productivity
Structural Engineering Productivity
Piping Engineering Productivity
Equipment Engr. Productivity
Electrical Engr. Productivity
Instrumentation Engr. Productivity
ENGINEERING
PRODUCTIVITY
Concrete Construction Productivity
Structural Steel Const. Productivity
Piping Construction Productivity
Equipment Const. Productivity
Electrical Const. Productivity
Instrumentation Const. Productivity
Insulation Const. Productivity
Scaffolding Const. Productivity
CONSTRUCTION
PRODUCTIVITY
Project-Level Productivity
• 11% Improvement (2nd to 1st Quartile)
1Q
Good
2Q
3Q
4Q
Poor
• 26% Improvement (4th to 1st Quartile)
CII Needs Lots of Data…
Traditional Three-step Process
Online
Questionnaire
CII Benchmarking
Database
Data Mining and
Reporting Engine
Response: CII is Investing
• NextGen Benchmarking System
– Up to 80% less questions (Tier 1)
– Internal (Business Unit, Product Line) Benchmarks
– Automated Data Entry (XML)
– Worldwide University Benchmarking Labs
• CII Summer Intern Program
You Know the Value – You Have to Use It…
Value of External
Benchmarking
Projects’ Use of External
Benchmarking
Can a
Performance Culture
Improve
Project Performance?
Yes!
Pharmaceutical and Biotechnology Owners
Benchmarking Program
Cost Performance (6% Less)
Schedule Performance (26% Less)
How Do We Build a Performance Culture?
• Include CII Benchmarking In Work Processes
– Owner’s Gated Asset Development Processes
– Contractor’s Operating Procedures Guidebook
USE CII BENCHMARKING HERE
How Do We Build A Performance Culture?
• Start by Attending Our Implementation Session!
• Learn More about:
– Executive-Level Reporting and Data Mining
– Project-Level Productivity Measures
– CII’s NextGen System and Automated Data Entry
• Don’t Gamble with Your Project’s Performance
ANYMORE
• Benchmark with CII