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A Brief Outline of Complexity Theory as Applied to General
Practice
Complexity theory provides a framework for making sense of the non-linear aspects of care,
of practice and of learning. Complexity allows you to work with learning loops, relationships
and uncertainty. It helps you see the parts and the whole at the same time.
In order to take this approach you need to change your way of approaching a situation. You
must leave behind your cause and effect, reduce and resolve your view of the world and
instead focus on the on-going changing relationships between the parts and the shapes they
create over time. These parts or shapes can be your practice, a patient’s family situation; they
can be any system.
Plsek and Greenhalgh1 describe a complex adaptive system as
“a collection of individual agents with freedom to act in ways that are not always totally
predictable, and whose actions are interconnected, so that one agent’s actions changes
the context for other agents”
“Examples include the immune system, a colony of termites, the financial market, and just
about any collection of humans (for example a family, a committee, or a primary healthcare
team “.
By taking a complexity view of the world you can recognise the uniqueness of yourself, your
patients or your practice. You can integrate the unique parts to create a dynamic system that
follows simple rules and accepts uncertainty is mostly unpredictable.
This is further summarised by Fraser and Greenhalgh2;
•
Neither the system nor its external environment are, or ever will be, constant.
•
Individuals within a system are independent and creative decision makers.
•
Uncertainty and paradox are inherent within the system.
•
Problems that cannot be solved can nevertheless be “moved forward”.
•
Effective solutions can emerge from minimum specification.
•
Small changes can have big effects.
•
Behaviour exhibits patterns (“attractors”).
•
Change is more easily adopted when it taps into attractor patterns.
References
1. Plsek P, Greenhalgh T. Complexity science. The challenge of complexity in health care.
BMJ. 2001; 323: 625 – 628
2. Fraser S W, Greenhalgh T. Complexity Science. Coping with complexity: educating for
capability. BMJ. 2001; 323: 799m- 803