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Study Protocoling Getting it right, for every patient, all the time Background • Many patients have to wait a long time to get their imaging study. • They may have to take time off work, arrange babysitters, drive for very long distances, or make other sacrifices to get their imaging done. • Their care may be on hold until the imaging is done and interpreted. • They may be anxious about the results, or anxious about the procedure. • • • • • If we make mistake, patients may have to be called back. They may need to be sedated again. They may get radiated again. They may receive contrast again. They may have to deal with anxiety again. • Let’s not call patient’s back for our mistakes! Billing issues • We may not get reimbursed if the imaging protocol we select does not match the request that was issued by the referring provider. • Therefore, if we determine that the referring provider should have ordered a different exam, we need to discuss our recommendation with the referring provider and obtain a new order (usually must also be pre-authorized). Medicolegal issues • Sometimes our scheduling staff transcribes patient history and requested studies manually into the radiology information system (RIS). • This can introduce errors. • The radiologist is legally liable for using the original study request and history when selecting imaging protocols. Order Protocol What patient needs The goal is to determine what the patient needs and make sure it conforms with the study request and the selected imaging protocol. Determine what the patient needs • • • • Review history provided on the order form Look up patient chart for more history Ask patient for more accurate history Read old reports (history and previous follow-up recommendations) Avoid errors Error Prevention of error Wrong history transcribed Review original order request form Use electronic order entry system Wrong study scheduled in RIS Review original order request form Inappropriate study ordered Review history & prior studies Study protocoled is not what was ordered Remember to obtain a new order (and preauthorization) if you correct and inappropriate exam order Standard imaging protocol does not provide what patient needs Customize the existing imaging protocol to an individual patient's need Customizing • • • • • Consider allergies (avoid contrast) Consider claustrophobia (shorten imaging time) Consider pregnancy Consider kidney function, diabetes etc Did prior study recommend a specific follow-up technique? (MRA, contrast, thin cuts, different coverage of area) Order Protocol What patient needs The goal is to determine what the patient needs and make sure it conforms with the study request and the selected imaging protocol.