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Organizational Development A Virtual Organizational Development Course Adapted from Understanding Business, 10th Edition Organizational Development • Welcome to the Woodson Center Neighborhood Leadership Development Institute On-Line (www.woodsoncenter.org) . • This time series training and development course is for community and faith based organizational leaders. • The course is designed to provide development in three areas: individual, organizational, and community. WC NLDI Online 2 Organizational Development • Each program curriculum track has at least 12 workshops that are presented using social media to include GoToMeetings, YouTube and Black Board. • Each program curriculum track will be recorded and placed on the Woodson Center web site for viewing in the convenience of your home or office. The address is www.woodsoncenter.org. • Participants will be able to get Continuing Education Units for each program curriculum workshop upon completion of quizzes at the end of each module. WC NLDI Online 3 Organizational Development Demonstrating Ethical Behavior and Social Responsibility • Managing Business Ethically and Responsibly – Knowing what is right and wrong and behaving accordingly is what ethical behavior is all about. – Ethics are standards of moral behavior, that is, behavior that is accepted by society as right or wrong. – In fact, it continue to be ranked the most important attribute of people coming to work for organizations – such as nonprofit organizations. – Legality is only the first ethical standard. – Social responsibility is an organizational concern for the welfare of society as a whole. WC NLDI Online 4 Organizational Development Demonstrating Ethical Behavior and Social Responsibility • Personal Ethics begin at home. – Is it legal? – Is it balanced? – How will it make me feel about myself? – Ethical decisions involve a moral choice. WC NLDI Online 5 Organizational Development Demonstrating Ethical Behavior and Social Responsibility • Organizational Ethics Begins At The Top – Ethics is caught more than it is taught. – Any trust and cooperation between workers and managers must be based on fairness, honesty, openness, and moral integrity. – Ethics help to maintain good reputations; keep existing customers; attract new customers; avoid law suits; reduce employee turnover; and avoid government intervention. WC NLDI Online 6 Organizational Development Demonstrating Ethical Behavior and Social Responsibility • Setting Organizational Ethical Standards • Two Major categories: – Compliance-based ethics codes • Prevent unlawful behavior • Increases control • Penalizing wrong doers. – Integrity-based ethics codes. • Defines the organization’s values. • Create an environment that support ethically sound behavior • Stress a shared accountability among employees. WC NLDI Online 7 Organizational Development Demonstrating Ethical Behavior and Social Responsibility • Six Step Approach To Developing Ethical Policies and Procedures: – Top management must adopt and unconditionally support an explicit code of conduct. – Employees must understand that expectations for ethical behavior begin at the top and that senior management expects all employees to act accordingly. – Managers and others must be trained to consider the ethical implications of all business decisions. – An ethics Point of Contact or office must be established. WC NLDI Online 8 Organizational Development Demonstrating Ethical Behavior and Social Responsibility • Six Step Approach To Developing Ethical Policies and Procedures (Continued): – Outsiders such as suppliers, subcontractors, distributors, and customers must be told about the ethics policies and procedures. – The ethics policies and procedures must be enforced. It is important to back up any ethics program with timely action if any rules are broken. WC NLDI Online 9 Organizational Development Demonstrating Ethical Behavior and Social Responsibility • Organizational Social Responsibility – Defined, corporate social responsibility is an organization’s concern for the welfare of society. – Philanthropy – includes charitable donations to nonprofits of all types. – Responsibility – includes everything from hiring minorities, making safe products, minimizing pollution, using energy wisely, and provide a safe work environment. WC NLDI Online 10 Organizational Development Demonstrating Ethical Behavior and Social Responsibility • Organizational Social Responsibility (continued) – Policy – refers to the position an organization takes on social and political issues. • • • • Responsibility to customers Responsibility to investors Responsibility to employees Responsibility to society WC NLDI Online 11 Organizational Development Demonstrating Ethical Behavior and Social Responsibility • Social Auditing • Defined, social auditing is a systematic evaluation of an organization’s progress toward implementing programs that are socially responsible and responsive. – Social conscious investors. – Environmentalists. – Union Officials – Customers. WC NLDI Online 12 Organizational Development Demonstrating Ethical Behavior and Social Responsibility • End of the Day Review • What did you Learn today? • What do you wish you would have learned today? • What will you do differently by the next session to ensure that you learn what you need to know? • Other comments and questions? WC NLDI Online 13 Organizational Development Demonstrating Ethical Behavior and Social Responsibility • Next Steps • We have placed an exit questionnaire on survey monkey for you to complete to assess how well you have retained this module’s information. • Complete the survey by going to www.surveymonkey.com web link. WC NLDI Online 14