Download Practical Guidance on the Use of PeopleSoft

Practical Guidance on the Use of
PeopleSoft Performance Monitor
David Kurtz
Go-Faster Consultancy Ltd.
[email protected]
www.go-faster.co.uk
Practical PSFT PPM
UKOUG2008 ©www.go-faster.co.uk
1
Who Am I?
• Oracle Database Specialist
– Independent consultant
• System Performance
tuning
• Book
– www.psftdba.com
– PeopleSoft ERP
– Oracle RDBMS
Practical PSFT PPM
UKOUG2008 ©www.go-faster.co.uk
2
Agenda
• Instrumentation
– Oracle RDBMS
– PeopleSoft PeopleTools
• Using PeopleSoft Performance Monitor
– Problems
– Performance Trace
– Digging in the data
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UKOUG2008 ©www.go-faster.co.uk
3
Resources
• If you can’t hear me say so now.
• Please feel free to ask questions as we go
along.
• The presentation will be available from
• Conference website
• www.go-faster.co.uk
• Article in UKOUG Oracle Scene magazine
Practical PSFT PPM
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4
Performance Tuning
• We do not use ratio based tuning any more.
– Especially the buffer cache hit ratio
• We do use timed event based tuning.
• Further reading:
– YAPP – Kolk, Yamaguchi, and Viscusi
– Optimising Oracle Performance - Millsap & Holt
• www.method-r.com, www.hotsos.com, www.oreilley.com
– The Goal – Eli Goldratt
Practical PSFT PPM
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Performance Instrumentation
• Oracle does understand instrumentation.
– Instrumentation is built in throughout the
database kernel.
• PeopleTools 8.44 upwards includes
Performance Monitor.
– Instrumentation built into PeopleSoft
technology.
Practical PSFT PPM
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Oracle RDBMS Instrumentation
• Dynamic Performance Views
– Statspack
– AWR / ADDM / ASH (licensed extras)
• Trace/Dump to operating system files
– Enhanced by setting events
– Profilers
Practical PSFT PPM
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Event 10046 Level 8
• a.k.a. SQL*Trace with timed event information
• Includes
– Every SQL Statement
• How long it took to parse/execute/fetch
– Row source operation list
• How long each operation took
– STATISTICS_LEVEL = ALL
– Every event for which the database waits
• Can then profile with TKPROF or other profilers
Practical PSFT PPM
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What does this instrumentation
do for us?
• If you have a performance problem, then
you can determine exactly what the
database is doing, and how long that is
taking.
– It can also prove that the problem is not located
in the database!
• Hence, you can work out what to do about
it.
Practical PSFT PPM
UKOUG2008 ©www.go-faster.co.uk
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You
get allevent
you
You probably
probably won’t
don’t need
need from event 10046!
• SQL*Net Message from Client
– Idle Event?
– Database is Idle, but is the user idle?
– Or is something else active in the technology
stack (so the user is still waiting)?
• This event cannot distinguish between these
conditions.
Practical PSFT PPM
UKOUG2008 ©www.go-faster.co.uk
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Timed Event Information
• Oracle timed events tell us about the
database.
• We need similar information for every
element in the technology chain.
• PeopleSoft realised this and instrumented
their entire technology stack.
– And they got it right!
Practical PSFT PPM
UKOUG2008 ©www.go-faster.co.uk
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PeopleTools Performance
Utilities
• Instrumentation in PeopleTools 8.4
– Query Statistics
• 8.44, usable from 8.45
– PeopleSoft Ping
• 8.42, back-ported to 8.19
– Performance Monitor
• 8.44
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Performance Monitor
• PeopleTools 8.44
–
–
–
–
–
Fully instrumented
Including a timed-event interface
Event 10046 for the application
Useful PeopleBook
Additional analytics in PT8.45
Practical PSFT PPM
UKOUG2008 ©www.go-faster.co.uk
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Performance Monitor
Architecture
• Based upon existing PeopleSoft technology
• Monitored System
– Send information to servlet in monitoring system
• Monitoring System
– Monitor servlet writes results to database via
PSPPMSRV process in application server
• Ideally PeopleTools only system database
• This minimises measurement intrusion effect
Practical PSFT PPM
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Application
Server
Web
Server
Browser
http /
https
(presentation
& JavaScript)
PIA
Servlet
PPMI
Servlet
Tuxedo
Message
APPQ
DBMS
PSAPPSRV
SQL
PSPPMSRV
Monitor
Servlet
(application
logic)
Web
Server
Application
Server
(application
data & metadata
Monitoring System
Browser
APPQ
Screen
Paint
Java
Script
http /
https
(presentation
& JavaScript)
PIA
Servlet
(presentation
logic)
Tuxedo
Message
DBMS
PSAPPSRV
SQL
PSMONITORSRV
(application
data & metadata
(application
logic)
Monitored System
Practical PSFT PPM
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Performance Monitor
Architecture
• Instrumentation in
– Application Server processes
• PSMONITORSRV collects host resource statistics
– Memory
– CPU
– Process Scheduler
– PIA servlet
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Performance Monitor Metrics
• Transactions
– User activities in PIA that cause communications with
application server
– Sampled
– Enabled to form a trace
• Events
– Periodic samples
– Usually initiated by monitoring agents
– eg. CPU, Tuxedo counters
Practical PSFT PPM
UKOUG2008 ©www.go-faster.co.uk
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Performance Monitor
Transactions
• User activity in PIA
• Performance
Monitoring Unit
– Hierarchy of
transactions
• Similar to Oracle
event 10046 trace
– recursive actions
Practical PSFT PPM
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Transactions
• Stored to PSPMTRANSCURR table
– As PMUs are closed moved to
PSPMTRANSHIST
– Later deleted or archived to
PSPMTRANSARCH
• ERD downloadable from Customer
Connection
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ERD of Transaction
PSPMTRANSDEFN
(E)
PM_TRANS_DEFN_SET,
PM_TRANS_DEFN_ID
PM_AGENTID
PSTRANSHIST
(C)
search criteria
PM_SYSTEMID
PSPMSYSDEFN
(B)
PSPMMETRICDEFN
(M1)
PM_METRICIDn
(n=1-7)
PSPMMETRICDEFN
(M2)
PSPMMETRICDEFN
(M3)
PM_CONTEXTID_n
PSPMMETRICDEFN
(M4)
(n=1-3)
PSPMMETRICDEFN
(M5)
PSPMMETRICDEFN
(M6)
PSPMMETRICDEFN
(M7)
Practical PSFT PPM
PSPMAGENT
(A)
UKOUG2008 ©www.go-faster.co.uk
PSPMCONTEXTDEFN
(C1)
PSPMCONTEXTDEFN
(C2)
PSPMCONTEXTDEFN
(C3)
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Metrics
• Metric IDs specified on transaction definition
PSPMTRANSDEFN
– Metrics Types defined on PSPMMETRICDEFN
• Type 1: Counters (including timers)
– Metric 4: Total Servlet Request time (ms)
• Type 2: Gauges
– Metric 102: %CPU Used
• Type 3: Numeric Identifier
– Metric 20: HTTP response code
• Type 4: String Identifier
– Metric 27: File Name
Practical PSFT PPM
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Transaction 101
• Reported at entry and exit of PIA servlet
– Context 1
Action=View Page
– Context 2
IP Address=10.0.0.3
– Context 3
Session ID=AN7tpzSwpZc4kt9k8 . . .
– Additional Description
http://go-faster-3:7201/
psc/ps/EMPLOYEE/HRMS/c/UTILITIES.PTPERF_TES
T.GBL
Practical PSFT PPM
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Transaction 101
• 4 metrics
– Metric 19: Response Size (bytes)
=17613
– Metric 20: Response Code
=200
– Metric 22: Static Content Count
=0
– Metric 23: Is this a Pagelet?
=0
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Transaction Query Results
PM_TOP_INST_ID PM_INSTANCE_ID PM_PARENT_INST_ID DBNAME
PM_HOST_PORT
PM_DOMAIN_NAME
PM_AGENT_TYPE
PM_INSTANCE
PM_AGENT_STRT_DTTM PM_MON_STRT_DTTM
OPRID
PM_PERF_TRACE
PM_PROCESS_ID
PM_TRANS_DEFN_ID DESCR60
'CONTEXT1:'||C.PM_CONTEXTID_1||'-'||C1.PM_CONTEXT_LABEL||'='||C.PM_CONTEXT_VALUE …
PM_TRANS_DURATION
'METRIC1:'||M1.PM_METRICLABEL||'='||C.PM_METRIC_VALUE1 …
PM_ADDTNL_DESCR
-------------------------------------------------------------------------------824633721163
824633721163
0 HR88
go-faster-3:7201:7202
ps
WEBSERVER
-1
16:12:07 14.06.2004 16:12:09 14.06.2004
PS
PS: 2004-06-14 16:01:11
0
101 Reported at entry and exit of PIA servlet
Context1:3-Session ID=AN7tpzSwpZc4kt9k8QNaCcYUWWh9FaFt!1963244185!1087224685145
Context2:2-IP Address=10.0.0.3
Context3:1-Action=View Page
1322
Metric1:Response Size (bytes)=17613
Metric2:Response Code=200
Metric3:Static Content Count=0
Metric4:Is this a Pagelet?=0
Metric5:=0
Metric6:=0
Metric7:=
http://go-faster-3:7201/psc/ps/EMPLOYEE/HRMS/c/UTILITIES.PTPERF_TEST.GBL
Practical PSFT PPM
UKOUG2008 ©www.go-faster.co.uk
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Events
• Certain events are defined for which the
monitor agents collect metrics
– Regular cycle
• Host resources
– In response to user action
• PeopleSoft Ping
– On an exception
• Jolt Exception or Query Timeout
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Events
• Do not have an explicit context
– Collecting agent provide context
• Stored in PSPMEVENTHIST
– Later deleted or archived to PSPMEVETARCH
Practical PSFT PPM
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ERD of Events
PSPMEVENTDEFN
(E)
PM_EVENT_DEFN_SET,
PM_EVENT_DEFN_ID
PSEVENTHIST
(C)
PM_AGENTID
search criteria
(n=1-7)
PM_SYSTEMID
PSPMSYSDEFN
(B)
PSPMMETRICDEFN
(M1)
PM_METRICIDn
PSPMAGENT
(A)
PSPMMETRICDEFN
(M2)
PSPMMETRICDEFN
(M3)
PSPMMETRICDEFN
(M4)
PSPMMETRICDEFN
(M5)
PSPMMETRICDEFN
(M6)
PSPMMETRICDEFN
(M7)
Practical PSFT PPM
UKOUG2008 ©www.go-faster.co.uk
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Event Query Results
DBNAME
PM_HOST_PORT
PM_AGENT_TYPE
PM_DOMAIN_NAME
PM_INSTANCE
PM_AGENT_DTTM
PM_INSTANCE_ID
PM_EVENT_DEFN_ID DESCR60
'METRIC1:'||M1.PM_METRICLABEL||'='||C.PM_METRIC_VALUE1
'METRIC2:'||M2.PM_METRICLABEL||'='||C.PM_METRIC_VALUE2
'METRIC3:'||M3.PM_METRICLABEL||'='||C.PM_METRIC_VALUE3
'METRIC4:'||M4.PM_METRICLABEL||'='||C.PM_METRIC_VALUE4
'METRIC5:'||M5.PM_METRICLABEL||'='||C.PM_METRIC_VALUE5
'METRIC6:'||M6.PM_METRICLABEL||'='||C.PM_METRIC_VALUE6
'METRIC7:'||M7.PM_METRICLABEL||'='||C.PM_METRIC_VALUE7
PM_ADDTNL_DESCR
-------------------------------------------------------------------------------HR88
go-faster-3:7201:7202
WEBSERVER
ps
-1
16:12:08 14.06.2004
824633721166
600 PSPING metrics fowarded from browser
Metric1:Network Latency (ms)=435
Metric2:WebServer Latency (ms)=100
Metric3:AppServer Latency (ms)=561
Metric4:DB Latency (millisecs)=451
Metric5:=0
Metric6:=0
Metric7:IP Address=10.0.0.3
PS;AN7tpzSwpZc4kt9k8QNaCcYUWWh9FaFt!1963244185!1087224685145
Practical PSFT PPM
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Using PeopleSoft Performance
Monitor
• Bugs & Fixes
• Performance Tuning the Performance
Monitor
• Purge Process
• Performance Trace Demo
• Network Latency
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Bugs and Fixes
• Ports left in CLOSE_WAIT on Monitored
System
– Until Unix/Linux runs out of ports
• Windows doesn’t have a limit on number of ports
– ‘Application Server is Down’ message
• Affects PT8.49
– From at least 8.49.06
– Fixed in 8.49.15
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Tuning Performance Monitor
• Some of the delivered analytics do not
perform well with even moderate data
volumes
– Set up the monitoring system to self monitor
– Then you can generate PPM traces on the
analytics
– You will need additional indexes
• http://blog.psftdba.com/2006/04/performancetuning-performance-monitor.html (YMMV)
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Purge Process
• Data normally held in history tables
– PSPMTRANSHIST, PSPMEVENTHIST
• Clone tables
– PSPMTRANSHISTCL, PSPMEVENTHISTCL
• PPM writes to tables specified in
PSPMTABLEMAP
– Archive process switches this to clone tables
select * from pspmtablemap;
PM_TRANS_TBL_NAME PM_EVENT_TBL_NAME
------------------ -----------------PSPMTRANSHIST
PSPMEVENTHIST
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PSPMTABLEMAP
• Archive/Purge switches PPM destination
– Prevents concurrent INSERT and DELETE/Query
operations
– Saves read consistency problems on Oracle
– Saves page locks on other databases
• PPM appears not to collect data during this
process
– But it is written to clone tables
– Archive process moves it to main hist tables after purge
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PSPMARCH Job Duration
2:00
Duration
1:30
1:00
0:30
0:00
Sun 1.6.08
Sun 8.6.08
Sun 15.6.08
Sun 22.6.08
Sun 29.6.08
Sun 6.7.08
Sun 13.7.08
Start Date
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Purge Process Can’t Keep Up
• Platform generic query leads to full scan
– Even if data has been deleted (manually) high
water marks (HWM) on tables not reset
• Customisation
– Oracle specific statement
– May need to rebuild HIST tables to reset HWM
• In which case manually set PSPMTABLEMAP to
clones, rebuild history tables, run archive process
Practical PSFT PPM
UKOUG2008 ©www.go-faster.co.uk
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Performance Fix for Purge
• Vanilla Code
&TransHistSQL.Open("SELECT …
AND %DateTimeDiff(X.PM_MON_STRT_DTTM, %CurrentDateTimeIn)
>= (PM_MAX_HIST_AGE * 24 * 60)");
• Expands to
… AND ROUND((CAST(( SYSDATE) AS DATE) CAST((X.PM_MON_STRT_DTTM) AS DATE)) * 1440, 0) >=
(PM_MAX_HIST_AGE * 24 * 60)
• My Suggestions
… AND X.PM_MON_STRT_DTTM < SYSDATE - Z.PM_MAX_HIST_AGE
• See blog entry http://blog.psftdba.com/2008/05/performance-tuningperformance-monitor.html
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How much data?
• Control sampling
– Proportion of transactions collected
• Depends upon activity on system
• On busy self-service system as little as 1in 5000
– Event sampling frequency
• For each agent
• 5 minutes – 15 minutes
• Depends on whether you want to be able to see
shortlived behaviours.
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Practical PSFT PPM
UKOUG2008 ©www.go-faster.co.uk
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Agent Filter Levels
• Controls amount of detail recorded in
PMUs
– 4- standard
– 5 – verbose
• Includes SQL fetch operations
• Performance penalty
– 6 - debug
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Agent Filter Levels
Practical PSFT PPM
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Analytics: System Performance
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Analytics: Top Components
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Performance Trace
• Generates a group of
PMUs for activity in a
user session
– Choose an ID to
identify records later
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Performance Trace
Practical PSFT PPM
UKOUG2008 ©www.go-faster.co.uk
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Performance Monitoring Unit
• Look at PMU Tree
• Demonstration
Practical PSFT PPM
UKOUG2008 ©www.go-faster.co.uk
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Network Latency
• Most transactions are sampled
• But three transactions are always recorded
• See PMTRANSDEFN.PM_SAMPLING_ENABLE
– 108: User Session logout, expiration, timeout,
or error
– 109: User Session began (user logged in)
– 116: Redirected round trip time (network
latency)
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Transaction 116
• Network round trip from webserver to
browser and back again
– Includes network transmission time
– Browser response time
– Client IP address
• Although that could be load balancer or NAT
– Operator ID
• LOCATION from HR database?
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Practical PSFT PPM
UKOUG2008 ©www.go-faster.co.uk
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Analysis by Client IP
• IP addresses are of Routers not Clients
Mon Jun 30
page
1
Login Durations by Client IP
IP Address
MIN
AVG
MED
MAX
VAR NUM_EVENTS
---------------- ------ ------ ------ ---------- ------------ ---------147.149.127.223
0.000 0.128 0.094
0.390
18.3
12
147.149.1.200
0.047 0.356 0.321
3.046
57.8
290
147.149.126.149
0.015 0.604 0.156
14.077
1,835.0
1288
192.168.1.171
0.032 0.692 0.157
6.392
2,064.6
1226
147.149.126.147
0.031 0.712 0.156
15.062
2,322.9
1302
192.168.1.172
0.031 0.742 0.172
61.321
5,218.6
1234
192.168.1.170
0.047 0.748 0.172
12.989
2,342.9
1274
147.149.126.148
0.031 0.762 0.141
44.918
3,963.8
1300
193.113.139.184
0.422 5.380 5.423
20.951
589.8
803
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HR location of OPRID
• First three lines are different network topology
• Operator may not actually be at stated location
– esp home workers
Mon Jun 30
page
1
Login Durations by Location (min 10 logins)
LOCATION
---------EXT-00-IN
EXT-00-CZ
EXT-MK-UK
CITY
---------------Bangalore
Prague
Milton Keynes
Cty
MIN
AVG
MED
MAX
VAR EVENTS
--- ------ ------ ------ ------- ---------- -----IND 0.109 5.488 5.468 61.321
5,099.0
688
CZE 0.109 4.991 5.218 20.951
2,125.1
555
GBR 0.062 0.862 0.281
6.578
3,100.8
224
HOME
Home Worker*
GBR
0.031
0.299
0.188
9.109
377.7
489
INT-L3
INT-MK
INT-WS
Liverpool
Milton Keynes
Walsall
GBR
GBR
GBR
0.062
0.032
0.031
0.211
0.233
0.086
0.110
0.078
0.063
2.406
1.266
0.359
140.6
114.4
3.5
40
30
46
Practical PSFT PPM
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Login Redirect Duration
1
0.9
0.8
0.7
Duration (s)
0.6
0.5
0.4
0.3
0.2
0.1
0
Fri 27.6.08 00:00
Sat 28.6.08 00:00
Sun 29.6.08 00:00
Mon 30.6.08 00:00
Tue 1.7.08 00:00
Wed 2.7.08 00:00
Thu 3.7.08 00:00
Fri 4.7.08 00:00
Time
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Summary
• Very impressive feature rich piece of code
– It could also put me out of business!
• In house support tool
– An end user could be enabled to collect a
performance trace.
Practical PSFT PPM
UKOUG2008 ©www.go-faster.co.uk
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My Questions
• Will Fusion have a Performance Monitor?
– I think it should
• Will it be separately licensed product?
– PeopleSoft’s performance monitor isn’t
Practical PSFT PPM
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54
Your Questions?
Practical Guidance on the Use of
PeopleSoft Performance Monitor
David Kurtz
Go-Faster Consultancy Ltd.
[email protected]
www.go-faster.co.uk
Practical PSFT PPM
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