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Institutions do not die Networks & Communication What is a network? How are the local and global properties related to each other? Local, immediate properties Geometry Topology Global, long-time, large-scale properties Transportation metrics on networks & databases Monge – Kantorovich transport problem Y K X , Y inf cost x, y dL L L -- the transportation plan L; X -- X , Y probability measures on a compact space; Α T, Α 0, Tij 1, j -- the stochastic automorphism / a diffusion generator; X,Y T X , G Y -- a scalar product of probability measures; K → the transportation metric G n 1 T 1 T " L ", 1 n -- the Green function (propagator) X 2 T X , GX -- the (squared) norm of a distribution; The Green function of diffusion process defines the transportation metric on the data manifold Transportation (Ricci) curvature T by local roads T by a highway T by a highway 1 T by local roads A geometric method for data analysis & representation G major is based on the pitches G, A, B, C, D, E, and F♯. V.A. Mozart, Eine Kleine Nachtmusik T G Tn 1-T " L1" , 1 n C, “do”: “ 1 0 “ = First-passage time ( Recurrence time ( ) T2 = ( ) =1/p , ,G ) pp G Ricci curvature: First - passage time 1 Recurrence time Anticipation is possible within the data neighborhood of positive Ricci curvature Tax assessment value of land ($) Can we see the first-passage times? Manhattan, 2005 (Mean) First passage time (Mean) first-passage times in the city graph of Manhattan SoHo Federal Hall 10 East Village 100 1,000 Bowery East Harlem 5,000 10,000 Why are mosques located close to railways? NEUBECKUM: Isolation Moschee 10 log first - passage time (Moschee) 12 dB Min first - passage time first - passage time (Kirche) Isolation Kirche 10 log 3 dB Min first - passage time Social isolation vs. structural isolation Organizations: why do we think that the majority is always right? • We like to be a part of a majority, as ”if many believe so, it is so” – The drive towards a majority is that of an insurance policy against the risks with which the daily life is fraught. The position of the majority is always perceived as fair. Social time is unfolding through the switching between communication and withdrawing ”We can only preserve our unity by being able to ’open and close’, to participate in and withdraw from the flow of messages. It therefore becomes vital to find a rhythm of entry and exit that allows each of us to communicate meaningfully without nullifying our inner being.” Melucci, A., ”Inner Time and Social Time in a World of Uncertainty”, Time Society 7, 179 (1998). Communication Patterns in Organizations • We have presented the first study integrating the analysis of temporal patterns of interaction, interaction preferences and the local vs. global structure of communication in two organizations over a period of three weeks. • The data suggest that there are three regimes of interaction arising from the organizational context of our observations: casual, spontaneous (or deliberate) and institutional interaction. • We show that institutions never die, as once interrupted communication can be resumed anytime Data collection was carried out in June and July 2010 H-art ~71 assigned to multiple projects. employees → functions H-farm ~ 75 employees and hosted 9 start-ups employees → start-ups We analyze face-to-face interactions in two organizations over a period of four weeks. Data on interactions among ca 140 individuals have been collected through a wearable sensors study carried on two start-up organizations in the North-East of Italy. The radio-frequency identification sensors reported on occasions of physical proximity Smaller groups communicate more frequently than larger groups; brief communications are much more common than longer ones. employees → start-ups The impression of a power law can result from the superposition of different behaviors. A simple probability model describing the communication behavior < 20 min -- each interruption of a communication is a statistically independent event; -- the probability to interrupt an ongoing communication act pT > 0 depends only on the total expected duration of communication T. 20 min The distribution of communication durations averaged over the observation period is a weighted sum of different exponentials featured by various durations of speaking. 20 min; difficult to interrupt Every communication is potentially an extremely time consuming action (“sticky”), time spent in communications has to be invested prudently Intervals between sequent interactions Probability The distribution of intervals between the sequent communication events is remarkably skewed, indicating a significant proportion of the abnormally long periods of inactivity. Duration of intervals between sequent communications (min) exp t 2 21.78 2 2 2p 1.78 2 Probability Casual The normal distribution can be interpreted as an average outcome of many statistically independent processes that determine the majority of casual interactions characterized by the very short intervals between them lasting not longer than 4 mins. Duration of intervals between sequent communications (min) exp t 2 21.78 2 2 2p 1.78 2 Probability Casual The most probable interval between sequent communications lasts 2 min. Although time is a scarce resource, short time intervals go largely unmanaged in organizations. Duration of intervals between sequent communications (min) exp t 2 21.78 2 2 2p 1.78 2 Casual Probability 1 t 1t 2 1 Deliberate (spontaneous) Uniformly random t c t2 Fixed during the day Duration of intervals between sequent communications (min) exp t 2 21.78 2 2 2p 1.78 2 Casual Probability 1 t 1t 2 1 Deliberate (spontaneous) Uniformly random t c t2 Fixed during the day The simplest time management strategy is to postpone or avoid unimportant or unwanted meetings Duration of intervals between sequent communications (min) exp t 2 21.78 2 2 2p 1.78 2 Casual Probability 1 t 1t 2 1 Deliberate (spontaneous) Uniformly random t c Fixed during the day t2 1 t 1 , 103 Mandatory (institutional) c 1 Duration of intervals between sequent communications (min) exp t 2 21.78 2 2 2p 1.78 2 Casual Probability Mandatory institutional communications may include Deliberate (spontaneous) urgent, exigent contacts made in emergency, as well c as some common rites andUniformly random t rituals that serve important functions for all team members. 1 t 1t 2 1 Fixed during the day t2 1 t 1 , 103 Mandatory (institutional) A logic of institutional interaction prevails, where top-down, almost mandatory interaction occurs c 1 Duration of intervals between sequent communications (min) Duration dependent communication graphs 1 2 3 4 5 Communication durations (min) 6 Duration dependent communication graphs In order to analyze how interaction propensities and the duration of interaction affect each other, we use mutual information as a statistical measure of pairwise interaction propensities. If during the observation period A and B participated in meetings independently, 1 2 3 4 5 Communication durations (min) 6 Duration dependent communication graphs The degree of communication selectivity: I X , Y X ,Y P X , Y log 2 P X , Y P X P Y How much knowing the fact of that X is communicating during time t would reduce uncertainty about that Y is communicating 1 2 3 4 5 Communication durations (min) 6 Duration dependent communication graphs The degree of communication selectivity: I X , Y X ,Y P X , Y log 2 P X , Y P X P Y How much knowing the fact of that X is communicating during time t would reduce uncertainty about that Y is communicating • The performed analysis of mutual information shows that the degree of selectivity in both companies monotonously increases with the interaction duration, until their maximum values are attained; • People are essentially selective in choosing partners for communications lasting 1 3 4 5 6 between 10 and220 min; • For particularly long interactions, perhaps involving many group members at once, the values of mutual information is particularly small. Communication durations (min) Duration dependent communication graphs The degree of communication selectivity: I X , Y X ,Y P X , Y log 2 P X , Y P X P Y How much knowing the fact of that X is communicating during time t would reduce uncertainty about that Y is communicating • The functional structure of organization matters essentially for the communications of short duration (1-5 min): departmental structure evokes 4 more selectivity 1 2 3 5 in short communications Communication durations (min) 6 Time-dependent interaction graphs (Networks) The main objective of analysis is to understand how the ”local”, individual interaction propensities described by the connectivity of subjects as nodes of a communication graph determine the ”global”, connectedness property of the entire communication process described by the ensemble of communication graphs for all communication durations. Time-dependent interaction graphs (Networks) In order to address this problem in relation to all communication graphs, let us consider a model of simple random walks, a statistical metaphor of message transmission in a working team. We suppose that a message (requiring t time units to be transmitted) is passed on by each subject X to another one – Y , selected at random among all available companions accordingly to the connection probability T(t)XY determined by the communication graph of communication duration t. Interaction synchronization: could they all speak altogether? Then the minimal amount of information required to record a single random transition of a message in the entire communication graph correspondent to the duration t is defined by the entropy rate of random walks Interaction synchronization: could they all speak altogether? Interaction synchronization: could they all speak altogether? Excess entropy/ complexity/ past-future mutual information: Interaction synchronization: could they all speak altogether? Interaction synchronization: could they all speak altogether? • The functional structure of organization matters essentially for individuals of low connectivity (subordinates): departmental structure evokes more schedules/organization shaping interactions between subordinates Interaction synchronization: could they all speak altogether? • Individuals communicating with 10-12 people are evolved in the maximum number of communicating groups; • Individuals communicating with more than 10-12 people organize meetings themselves How is the individual communication propensity (a local property) related to global properties? , a permutatio n matrix if , 0, then Aut T, 0, T ij j T D 1 1, a stochastic matrix How is the individual communication propensity (a local property) related to global properties? , a permutatio n matrix if , 0, then Aut πT π, Ri Fi 1 pi ci pi i, π i 0 2E , recurrence time deg i , first - passage time ci 1, perfectly integrated ; ci 1, balanced; ci 1, isolated; T, 0, T ij j T D 1 1, a stochastic matrix How is the individual communication propensity (a local property) related to global properties? , a permutatio n matrix if , 0, then Aut πT π, Ri 1 pi T, 0, T ij T D 1 1, a stochastic matrix j i, π i 0 2E , recurrence time deg i A local property (connectivity) Fi ci pi , first - passage time A global property (connectedness) ci 1, perfectly integrated ; ci 1, balanced; ci 1, isolated; Connectedness exceeds connectivity a “positive Ricci curvature” Conclusion 1: Multilevel communication protocol • Rule of thumb for belonging: Intervals between communications that last twice as long, occur twice as rare; → Simply respect the group discipline Sample size Conclusion 1: Multilevel communication protocol • Rule of thumb for belonging: Intervals between communications that last twice as long, occur twice as rare; → Simply respect the group discipline Sample size t t 1 t 1 t 1 t t 1t 2 t Institutions do not die! Institutional & Spontaneous communications can be resumed at any time! Conclusion 2: Structure affects selectivity employees → functions I X , Y employees → start-ups P X , Y log X ,Y 2 P X , Y P X P Y Conclusion 2: Structure affects selectivity employees → functions more schedules/ structure employees → start-ups Conclusion 3: A team exists when connectedness exceeds connectivity “Positive Ricci curvature”: Directed intentional messages traverse the team faster than rumors