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05 06 SSWAHS Statutory Annual Report Contents Section one – profile, purpose and goals Chief executive year in review................................................................................................................. 5 Highlights................................................................................................................................................. 7 Health service profile............................................................................................................................... 11 Organisation chart ................................................................................................................................... 13 Purpose and goals................................................................................................................................... 14 Corporate governance statement ............................................................................................................ 15 Clinical governance statement ................................................................................................................ 17 Section two – performance summary Performance indicators............................................................................................................................ 19 Selected activity levels ........................................................................................................................... 31 Section three – health services Health service locations........................................................................................................................... 35 Area healthcare service planning ............................................................................................................ 40 Facilities .................................................................................................................................................. 41 Allied health services............................................................................................................................... 56 Drug health services................................................................................................................................ 57 Mental health services............................................................................................................................. 58 Nursing and midwifery services............................................................................................................... 60 Oral health services................................................................................................................................. 61 Population health..................................................................................................................................... 62 Quality clinical indicators ......................................................................................................................... 63 Section four – health support services Asset management.................................................................................................................................. 68 Corporate services .................................................................................................................................. 69 Financial services .................................................................................................................................... 70 Information management and technology division .................................................................................. 71 Internal audit............................................................................................................................................ 72 Public affairs and marketing .................................................................................................................... 73 Section five – our people Workforce profile ..................................................................................................................................... 75 Executive reports .................................................................................................................................... 76 Staff profile .............................................................................................................................................. 78 Equal employment opportunity ................................................................................................................ 79 Occupational health and safety ............................................................................................................... 83 Teaching and training initiatives .............................................................................................................. 85 Research ................................................................................................................................................. 87 Official overseas travel ............................................................................................................................ 93 Section six – our community Area health advisory council.................................................................................................................... 111 Community participation .......................................................................................................................... 112 Fundraising and sponsorship .................................................................................................................. 113 Donations and bequests.......................................................................................................................... 115 Ethnic affairs priority program.................................................................................................................. 116 Non-government organisations................................................................................................................ 117 Volunteers ............................................................................................................................................... 122 Section seven – freedom of information (FOI) report Freedom of information ........................................................................................................................... 124 Section eight – financial report Financial overview ................................................................................................................................... 128 Independent audit report ......................................................................................................................... 130 Sydney South West Area Health Service Statutory Annual Report 05/06 1 Sydney South West Area Health Service Head Office Liverpool Hospital (Eastern Campus) Elizabeth Street Liverpool NSW 2170 Mailing Address Locked Bag 7017 Liverpool BC 1871 Telephone: 61 2 9828 5700 Fax: 61 2 9828 5769 Email: [email protected] Website: www.sswhealth.nsw.gov.au Hours of operation: 8.30am – 5.00pm Royal Prince Alfred Hospital King George V Building Level 11 Missenden Road Camperdown NSW 2050 Telephone: 61 2 9515 9600 Fax: 61 2 9515 9611 Sydney South West Area Health Service Statutory Annual Report 05/06 2 SSWAHS Locations Sydney South West Area Health Service Statutory Annual Report 05/06 3 The Hon John Hatzistergos MP NSW Minister for Health Parliament House Macquarie Street Sydney NSW 2000 Dear Minister I have pleasure in submitting the Sydney South West Area Health Service (SSWAHS) 2005/06 Annual Report. The Report complies with the requirements for annual reporting under the Accounts and Audit Determination for public health organisations and the 2005/06 Directions for Health Service Annual Reporting. Yours sincerely Mike Wallace Chief Executive Sydney South West Area Health Service Statutory Annual Report 05/06 4 Chief Executive Year in Review On 10 March 2006, I was appointed Chief Executive of Sydney South West Area Health Service (SSWAHS). My appointment followed the inspiring tenure of Professor Diana Horvath AO, who served as Chief Executive of the Central Sydney Area Health Service, and later SSWAHS, for 13 years. Professor Horvath’s achievements were numerous. They included development of the internationally recognised clinical stream system; the successful amalgamation of the South Western and Central Sydney Area Health Services; and the implementation of rigorous business practices where financial management was simplified, administration streamlined, and IT modernised, allowing healthcare providers to use the latest technology to make their work more efficient and more accurate. Professor Horvath, who always placed safe and effective patient care at the core of our objectives, has since taken up the position of Chief Executive of the Australian Commission on Safety and Quality in Health Care. We all wish her well in her new endeavour. It has now been two years since the former NSW Minister for Health, the Hon. Morris Iemma, announced the reforms to the NSW Health System which resulted in the amalgamation of the Central and South Western Sydney Area Health Services. SSWAHS continues to work to affect all of the required organisational changes associated with the amalgamation. Staff have worked diligently throughout the year to establish single Area-wide clinical stream structures, determined in line with the amalgamation plan, in order to deliver the best patient care. SSWAHS has significantly benefited from the merger of these streams, which allow sharing of knowledge and a common approach to the delivery of patient care. Other flow-on benefits have included the centralisation of administrative functions, resulting in financial savings of $4.8 million. These savings have been redirected to frontline clinical services. All staff can be extremely proud of the collective elimination of all long-wait patients, ie. those patients waiting for elective surgery for more than 12 months. At the end of June 2005, there were 1384 long-wait patients on the waiting list. As part of the State Government’s Predictable Surgery Program, this was reduced to zero by 30 June 2006, and can be directly attributed to the commitment of our doctors and nurses and the professionalism and dedication of all our staff. SSWAHS is the most populous of the eight new area health services. The rapid growth expected in southwest Sydney due to the Bringelly land release will see our population grow even further to approximately 1.5 million by the year 2015. This growth, coupled with an ageing population and other socioeconomic factors, will place an enormous demand on the health services provided in the southwest. The welcome announcement by Premier Morris Iemma of $390 million towards the first phase of re-development of Liverpool Hospital is a significant step towards meeting the future health needs of the southwest. The $32.5 million Mental Health Centre, officially opened at Liverpool Hospital by Premier Iemma in February, is a reflection of the NSW Government’s commitment to providing improved mental health services. The two storey purpose-built structure consolidates all adult mental health inpatient and outpatient clinical services at the hospital in a comfortable, modern environment. Investment in the clinical services plan, South Western Sydney Health Network – The Way Forward 2004-2008 continued, reflecting the Area’s dedication to enhancing the clinical services provided to the people of the southwest. More than $20 million was dedicated to The Way Forward this year. These funds provided additional clinical, nursing and allied health positions as well as new clinical equipment. A number of major planning exercises were conducted over 2005/06 to provide the strategic direction for healthcare service development over the next 5 to 10 years. Development of the SSWAHS Health Care Services Plan was one such exercise. This plan outlines the full range of services provided by SSWAHS, including demographic and socioeconomic implications, and current and future priorities for prevention, early intervention and service delivery. Sydney South West Area Health Service Statutory Annual Report 05/06 5 Chief Executive Year in Review The plan also recognises the need for the strengthening of services across SSWAHS through the development of a network of services. The plan enables SSWAHS to position itself to provide high quality, cost effective and accessible services to the large and growing SSWAHS community. The inaugural SSWAHS Corporate Strategic Plan is the highest level plan for the organisation and provides strategic direction for all SSWAHS activities over the next five years. It outlines the vision, values and objectives of SSWAHS within the framework of the recently released NSW Health Integrated Corporate Strategic Planning Framework and the Futures Planning project. The level of clinical expertise in southwest Sydney has been strengthened via the recent collaboration between SSWAHS and the University of Western Sydney. The University is working diligently towards opening the University of Western Sydney School of Medicine, with the first intake of medical students scheduled for March 2007. The aim of the School is to train locally skilled doctors for our facilities. The Area’s goal is to retain locally skilled doctors with an understanding of the local population in one of Sydney’s major designated growth areas. The Area-wide nursing service has had a successful year with the recruitment and retention of local, interstate and overseas nurses. This has resulted in significant reductions in vacancy rates and dependency on agency nurses. The three-year Clinical Redesign Program, established in 2005, has undertaken a number of quality improvement projects designed to improve the patient journey through the health system. The program has successfully identified redesign initiatives for care delivery systems, with the major goals of improving access to services, more efficient patient flows and improving the consumer’s and carer’s experience. Some of the projects undertaken include improving patient flow through our emergency departments, and improving access to emergency mental health care with a focus on Liverpool and Campbelltown hospitals. Results so far show that the projects have had a positive impact on the Area’s performance against the Key Performance Indicators set by the NSW Health Department. The recently established Clinical Governance Unit is now a highly visible and cohesive team across SSWAHS. A number of successful initiatives have already been implemented, including the Incident Information Management System. Promoting transparency, the system has been highly effective in formulating change and improving quality of care. I would like to take this opportunity to thank the staff of SSWAHS for their hard work throughout the year and look forward to meeting the challenges of the coming year with their continued support. Mike Wallace Chief Executive 6 Sydney South West Area Health Service Statutory Annual Report 05/06 Highlights Long wait list at zero World first transplant Hospitals across the Area eliminated their long wait surgical lists, ensuring that no patient will wait more than 12 months for their elective procedure. Surgeons at RPA successfully conducted a world-first type of triple transplant, replacing a woman’s liver, kidney and pancreas to cure her auto-immune disease. This significant achievement was a result of sustained effort by clinical and administrative staff, new beds being opened, establishing new systems and more theatre time scheduled for surgeons. RPA celebrated the 20 anniversary of liver transplantation at the hospital and in NSW by establishing a Transplant Institute to raise funds for transplant research. Emergency care without delay th State-of-the-art aged care facility More patients were accepted into Emergency Departments within 30 minutes of arrival by ambulance, improving off-stretcher time performance. A state-of-the-art, $7.5 million Aged Care Precinct was opened at Concord Repatriation General Hospital, consolidating inpatient, ambulatory care services and research in a one-stop facility for ageing and rehabilitation patients. SSWAHS hospitals also cut access block, a measure of the percentage of people spending more than eight hours in care of ED clinicians before being admitted to a ward. Get fit for surgery clinic The number of people presenting at EDs continued to grow, with an additional 25,700 people attending over the year. Hospitals also experienced an eight per cent growth in the number of patients treated overall. Beds opened Another key achievement for SSWAHS was an increase in the number of Sustainable Access Program, mental health, Intensive Care Unit (ICU) and Neonatal ICU beds despite system-wide staff shortages. Concord Repatriation General Hospital launched the Get Fit for Surgery Clinic, an exercise and education clinic for patients scheduled for total hip or total knee replacement surgery. The clinic improves recovery and decreased the average length of hospital stay by 30 per cent. It has also reduced the incidence of complication of pulmonary embolism, deep vein thrombosis and pressure areas. Reversal of type 2 diabetes Sound financial management A world first program has achieved remarkable results in its first year of operation at Concord Hospital’s Department of Endocrinology and Metabolism. The program’s combination of weight management and exercise has reversed or significantly reduced the severity of type 2 diabetes in obese patients, allowing the amount of medication required to control blood glucose, blood pressure and cholesterol to be cut by half, with some patients able to cease medication altogether. Targets achieved included no creditors waiting more than 45 days for payment. Gene therapy breakthrough The length of hospital stay was cut slightly while at the same time the quality of care measurably improved with a fall in the already low percentage of people needing to be readmitted to hospital within 28 days of being discharged. Canterbury’s maternity unit Maternity Unit, a documentary filmed at Canterbury Hospital following several families of migrant background through pregnancy and childbirth, was broadcast on SBS television. As part of an international collaboration, researchers at RPA established a world-first method of delivering gene therapy successfully and safely when a healthy gene was successfully introduced directly into the body of a person suffering from hemophilia, with a sustained result. 7 Sydney South West Area Health Service Statutory Annual Report 05/06 Highlights Aboriginal cardio project The Aboriginal Cardiovascular Project was launched at RPA Hospital to identify at-risk Aboriginal patients, screening them for heart disease, stroke, diabetes and kidney disease when they present to the hospital for any reason. This is the first ever program to provide opportunistic screening to the Indigenous population in a hospital setting and aims to reduce the high numbers of Aboriginal people dying from cardiovascular disease including heart disease, kidney disease and diabetes. Cancer lab breakthrough Scientists at Concord Hospital’s cancer research laboratory developed a way to reduce the risk of life-threatening chemotherapy toxicity and malnutrition for cancer patients. Using a test for a protein marker for inflammation, C-Reactive Protein, researchers identified patients with advanced colorectal cancer who would be less able to metabolise cancer medication increasing their risk of toxicity. This allowed doctors to treat the inflammation and malnutrition in advance of chemotherapy, giving more patients a longer and higher quality of life. Medical acupuncture clinic Balmain Hospital opened a medical acupuncture clinic run by doctors which blends Eastern concepts of traditional Chinese medicine and Western medical evidence-based concepts of the complex mechanisms involved in acupuncture. Mobile ultrasound for sick babies RPA was able to purchase a state-of-the-art mobile ultrasound machine for the Newborn Care unit, thanks to a generous donation of $250,000 from Sargents Charitable Foundation. Recognising research achievements Professor Bruce Armstrong, head of research at the Sydney Cancer Centre was awarded Cancer Researcher of the Year at the inaugural Premiers Awards for Excellence in Cancer Research. Professor Armstrong pioneered research into the link between sun exposure and skin cancer as well as asbestos and lung cancer. Associate Professor Peter Bye won the prestigious RPA Foundation Medal for Excellence in Research for his development of Hypertonic Saline therapy, a cheap natural therapy that improves lung function and quality of life for people with cystic fibrosis. Macarthur Strategy complete The Macarthur Strategy, a $133.7 million upgrade of community and hospital services in Campbelltown and Camden has been completed and includes a new $3.26 million women and babies centre with refurbished and relocated maternity services, a new 30bed medical ward and a new stroke unit. Childhood Assessment Team A new $400,000 multi-disciplinary assessment and diagnostic unit for children in the Macarthur region with moderate to severe developmental disabilities was opened at Campbelltown Hospital. Liverpool re-development A $390 million redevelopment for Liverpool Hospital was announced, which is set to double the size of this leading facility. The redevelopment will provide an extended and refurbished clinical services building as well as extended cancer and pathology services, a dedicated birthing centre, a sleep disorders and respiratory failure service and dedicated palliative care and rehabilitation beds. Extra chemotherapy chairs, renal dialysis chairs, operating rooms and endovascular suites will also be provided. Mental Health Centre A $32.5 million Mental Health Centre was opened at Liverpool Hospital, consolidating all adult mental health inpatient and outpatient clinical services in one two-storey purposebuilt structure, equipped with a lecture theatre for psychiatric education and research. Consumers, carers and staff had input over the four-year planning process, resulting in a comfortable, modern environment with abundant natural light, privacy for patients and improved facilities for visitors. Sydney South West Area Health Service Statutory Annual Report 05/06 8 Highlights CT Scanner Campbelltown Hospital received a sophisticated $1.29 million, 64 slice CT scanner. The 64 slice technology provides greater comfort for patients by conducting a whole body scan in 20 seconds, especially important for trauma patients where every second counts. Women’s Health Services boost Women’s health services in the Southern Highlands received a boost with the opening of new gynaecological, medical and midwifery clinics at Bowral and District Hospital. The Medical and Midwifery Antenatal Clinics offer the services of both an obstetrician and a midwife, so women have more choice for managing their antenatal care. Liverpool ED expansion Liverpool Hospital Emergency Department’s $9.2 million redevelopment more than doubled the unit’s size and vastly improved its capacity. As well as 72 treatment areas, the emergency department is also equipped with consultation and procedure rooms, a dedicated eye/ear, nose and throat room, plaster room and safe observation rooms. Memorandum of Understanding SSWAHS signed a three-year memorandum of understanding with the seven Divisions of General Practice operating within the Area in order to develop a more integrated approach to population health and health promotion and to achieve the best possible use of resources for the benefit of the community. Quality improvement awards SSWAHS took out four of the ten quality awards at the Baxter 2005 NSW Health Awards for improvements to the quality of healthcare, a performance award for the greatest reduction in surgical waiting lists and a best performing hospital award for Canterbury Hospital. Quality Awards went to: Royal Prince Alfred Hospital for Optimising Appropriate Clinical Care of Low Trauma Fracture Patients, Population Health (eastern zone) for Infectious Disease Outbreaks: An Innovative Approach to Evaluate and Improve Public Health Interventions, Liverpool Hospital for Rapid Screening of Hospital Mortality and Fairfield Hospital’s Whitlam Joint Replacement Centre for Restrictive Blood Transfusion Practices Following Primary Unilateral Total Knee Replacement. Concord Repatriation General Hospital received a silver award in the Community Building Category of the NSW Premiers Awards for the Kokoda Track Memorial Walkway. At the Australian Council on Healthcare Standards awards Fairfield Hospital took out first prize for Restrictive blood transfusion practices following primary unilateral total knee replacement and RPA was highly commended for its osteoporosis first fracture project – Optimising appropriate clinical care to low trauma fracture patients in RPA fracture clinics. At the Australian Healthcare Association Awards Karitane took out first prize for Women as Mothers - Liverpool Family Care Cottage. Bankstown Oncology refurbishment NSW Minister for Health, John Hatzistergos opened the newly refurbished Oncology Unit at Bankstown Hospital which was improved at a cost of $99,000. The three-bed, six-chair unit provides chemotherapy services to Bankstown residents and takes referrals from across southwest Sydney. The unit was fully renovated and now has more space for patients and visitors as well as two new private rooms. Research gives patients a leg up Innovative research comparing the benefits of water and land-based exercise at Fairfield Hospital’s Whitlam Joint Replacement Centre will help determine the most effective and painless way to get people back on their feet after total knee replacement surgery. Sydney South West Area Health Service Statutory Annual Report 05/06 9 Highlights Award winning multicultural projects New support for expectant dads SSWAHS received eight of the 14 highly commended awards announced at the Statewide Multicultural Communication Awards. Antenatal clinics at Bankstown, Fairfield and Liverpool Hospitals are offering a new program to support fathers before, during and after the birth of their baby. Highly commended awards went to: • Bankstown Multicultural Health Service for their Asthma Awareness project for the Macedonian community • The Macarthur Diabetes Service for their campaign to educate the local Arabic community about living with diabetes • Fairfield Hospital’s Department of Nutrition and Dietetics for two projects which involved producing culturally appropriate information on cholesterol and tryglicerides and dietary fats in Spanish • Fairfield Multicultural Health Service for for their Asthma Awareness Program for the Macedonian community • SSWAHS western zone Health Promotion Service and Liverpool Dietetics Department for The Health Promoting Schools project and the Tootie Fruity Veggie project The Dads 4 Dads program, funded by a $10,000 grant under the NSW Government’s Families First program, is designed to make pregnancy and childbirth more father-friendly and is a collaboration between Karitane, SSWAHS (Parenting Program, Perinatal and Infant Mental Health Service, Arts for Health Program), Mission Australia, and Uniting Care, Burnside. Camden Midwifery Group Practice The Camden Midwifery Group Practice was officially opened after extensive consultation between an expert taskforce of senior obstetricians and midwives and input from the local community and local physicians. The service offers low-risk pregnant women continuity of care, with the same midwife providing antenatal and postnatal care at Camden and assisting with the birth at Campbelltown. Research delivers new hope Health improvement Key research from Liverpool Hospital’s Schizophrenia Research Unit and the University of New South Wales could lead to the first early diagnostic tool for schizophrenia and bipolar disorder. SSWAHS and the Tharawal Aboriginal Corporation signed a partnership agreement designed to ensure the optimum provision of health care services to Aboriginal people in southwest Sydney. Sydney South West Area Health Service Statutory Annual Report 05/06 10 Health Service Profile On 27 July 2004, the Hon Morris Iemma, Minister for Health, announced the restructure of area health services across NSW, including the formation of the new Sydney South West Area Health Service (SSWAHS), amalgamating the former Central Sydney and South Western Sydney area health services. The amalgamated SSWAHS came into being as a legal entity from 1 January 2005. SSWAHS covers a land area of 6,380 square kilometres and has a current population of approximately 1.33 million, representing 20 per cent of the NSW population. SSWAHS is comprised of the following local government areas (LGAs): • • • • • • • • Bankstown Fairfield Liverpool Campbelltown Camden Wollondilly Wingecarribee • • • • • • • City of Sydney (part) Leichhardt Marrickville Ashfield Burwood Strathfield Canada Bay Canterbury With areas projected for both substantial new land release for residential development and medium density urban infill, SSWAHS will continue to be one of the fastest growing parts of the state. Its population is projected to increase by up to 300,000 people by 2030, a 22 per cent increase. SSWAHS Population Growth to 2026 1,800,000 1,600,000 1,400,000 1,200,000 1,000,000 800,000 600,000 400,000 200,000 0 2001 Population of SSWAHS 2006 2011 2016 2021 2026 2001* 2006 2011 2016 2021 2026 1,283,132 1,349,973 1,430,105 1,517,077 1,598,844 1,673,921 *2001 eastern zone population – 486,182 2001 western zone population – 796,950 Sydney South West Area Health Service Statutory Annual Report 05/06 11 Health Service Profile Population Projections by Age Group 450000 Population 400000 350000 0-14 300000 15-44 250000 200000 45-64 150000 65-74 100000 75+ 50000 0 2001 0-14 years 15-44 years 45-64 years 65-74 years 75+ years 2006 2001 187,850 362,720 169,410 44,580 32,390 2011 Year 2006 186,560 368,770 196,680 48,180 39,610 Population Characteristics SSWAHS is the most ethnically diverse health area in Australia, with 39 per cent of the population speaking a language other than English at home. This is most notable in Fairfield and Canterbury, where over 60 per cent of the population do not speak English at home. A high proportion of new migrants to Australia, including refugees, choose to settle in southwest Sydney. There are also considerable variations between LGAs in the proportion of the population identifying as Aboriginal (highest in South Sydney and Campbelltown). In addition to the influx of new migrants, the Area’s population is growing by around 19,000 new births per annum. In some places, notably Canterbury, Liverpool and Bankstown, birth rates are between 2.09 and 2.16, considerably above the state average of 1.79 and this trend is projected to continue with young families expected to comprise a large proportion of residents in new residential developments. LGAs with the highest proportion of younger people (0-14 years) are Campbelltown, Camden and Liverpool. Across the Area there are 266,000 children under the age of 15 representing 20 per cent of the population. LGAs with the highest proportion of older people (85 years and over) are Ashfield, Burwood and Strathfield. Across the Area there are 180,000 people over the age of 65, representing 17 per 2016 2011 186,160 386,530 221,520 56,880 45,100 2016 190,250 406,290 238,670 71,750 52,040 cent of the population. There are large numbers of elderly people in some LGAs, with more than 24,000 people over the age of 65 in Bankstown and around 18,000 in both Fairfield and Canterbury. Hospital data indicates that people over the age of 65 years utilise 45 per cent of all acute hospital bed days. The number of people aged over 65 is projected to increase by 45 per cent by 2016, when they will represent 13 per cent of the population. Southwest Sydney has some of the poorest communities in the state, characterised by a large number of recent migrants, significantly higher levels of unemployment and a high proportion of families dependent on welfare. The Area has nine of the ten most disadvantaged metropolitan Sydney postcodes. The age standardised death rates for SSWAHS residents are higher than the state average for both males (721.8 per 100,000 vs 709) and females (457 per 100,000 vs 443). The major causes of death are circulatory diseases, cancers, injury/poisoning and respiratory diseases. These comprise about 80 per cent of all deaths in both SSWAHS and NSW. The four major causes of death are applicable to both males and females. Deaths due to cancer, injury/poisoning and respiratory diseases were higher among males. The proportion of female deaths due to injury/poisoning is about half that for males (4 per cent vs. 8.5 per cent). Sydney South West Area Health Service Statutory Annual Report 05/06 12 Organisation Chart The organisational structure is separated into tiers and incorporates the clinical governance model as well as legislative and statutory responsibilities for the SSWAHS. The first tier within SSWAHS is the position of Chief Executive. The Chief Executive is accountable for the overall corporate governance, performance and strategic planning of the organisation. Director Finance and Corporate Services General Managers: • Balmain Hospital • The Canterbury Hospital • Concord Repatriation General Hosp • Royal Prince Alfred Hospital • Rozelle Hospital • Sydney Dental Hospital • Bankstown-Lidcombe Hospital • Bowral and District Hospital • Campbelltown/Camden Hospitals • Fairfield Hospital • Liverpool Hospital • Queen Victoria Memorial Home The positions within the second tier of SSWAHS report to the Chief Executive. These senior management positions are responsible for the delivery of clinical, strategic planning, workforce planning, performance, corporate support, finance and nursing services for the organisation. Chief Executive Manager Internal Audit Director Clinical Operations The position of Chief Executive reports directly to the Director-General of NSW Health. Chief Finance Officer Chief Information Officer Manager Shared Services Director Strategic Workforce Planning and Development Director Public Affairs & Marketing Director Population Health, Planning and Performance Director Education Training & Development Manager Human Resources General Manager Area Clinical Services Director Community Health Services General Manager Oral Health Services Director Drug Health Services Managers Clinical Business Units Imaging and Pathology Director Mental Health Sydney South West Area Health Service Statutory Annual Report 05/06 Director Nursing & Midwifery Director Clinical Governance Director Aboriginal Health Manager Clinical Quality Unit Manager Nursing Policy & Practice Manager Community Participation Manager Professional Practice Unit Manager Nursing Educator Executive Officer Nursing Co-ordinator Counter Disaster Planning & Management Director NSW Refugee Health Service Director Health Services Planning Director Performance Monitoring, Analysis & Clinical Redesign Director Population Health 13 Purpose and Goals SSWAHS has adopted NSW Health’s vision of Healthy People – Now and in the Future. This vision is underpinned by four goals and seven strategic directions. The four goals are: • To keep people healthy • To deliver high quality health services • To provide the health care people need • To manage health services well The seven strategic directions are: 1. Make prevention everybody’s business 2. Create better experiences for people using the health system 3. Strengthen primary health and continuing care in the community 4. Build regional and other partnerships for health 5. Make smart choices about the costs and benefits of health services and health support services 6. Build a sustainable health workforce 7. Be ready for new risks and opportunities For each of the seven strategic directions, SSWAHS has developed local objectives as part of the Corporate Plan 2006-2010. These are summarised below. Make prevention everybody’s business • • • Encourage the adoption of healthy lifestyles and the development of healthy environments Reduce health disadvantage Improve awareness of prevention activities and services Create better experiences for people using the health system • Utilise collaborative processes involving consumer feedback and information from health care reporting systems to continuously improve the quality and safety of health services • Improve service access, efficiency and effectiveness • Provide integrated and networked care across the whole of SSWAHS Strengthen primary health and continuing care in the community • Expand the range of services available in the community and domiciliary setting • Increase the focus of activities on early intervention Build regional and other partnerships for health • Actively participate in and develop appropriate forums to build the capacity of the region to respond to current and anticipated health issues • Engage and involve stakeholders in the development of SSWAHS policies, plans and initiatives Make smart choices about the costs and benefits of health services and health support services • Strengthen the financial sustainability of SSWAHS • Provide the information necessary to support decision making Build a sustainable health workforce • • Ensure SSWAHS is the area health service that people want to work in and in which they can build a career Ensure our workforce profile is matched to the needs of our population in terms of numbers and skills Be ready for new risks and opportunities • Build the capacity and reputation of SSWAHS as a leader in health research and education • Respond to changes in the operating environment of SSWAHS in a timely manner Sydney South West Area Health Service Statutory Annual Report 05/06 14 Corporate Governance Statement The Chief Executive The Chief Executive carries out all functions, responsibilities and obligations in accordance with the Health Services Act of 1997. The Chief Executive is committed to better practices as outlined in the Guide on Corporate Governance, issued by NSW Health. The Chief Executive has practices in place to ensure the primary governing responsibilities of the Sydney South West Area Health Service (SSWAHS) are fulfilled with respect to: • • • • • • • • setting strategic direction ensuring compliance with statutory requirements monitoring performance of the Area Health Service monitoring financial performance of the Area Health Service monitoring the quality of health services industrial relations/workforce development monitoring clinical, consumer and community participation ensuring ethical practice system of internal controls. The Chief Executive has mechanisms for monitoring the operations and financial performance of SSWAHS. The Chief Executive receives and considers all reports of SSWAHS external and internal auditors and, through the Audit and Corporate Risk Management (CRM) Committee, ensures that audit recommendations are implemented. SSWAHS has a Risk Management Program and Risk Register that includes both clinical and nonclinical risks. Committee structure SSWAHS has a committee structure in place to enhance its corporate governance role. The committees meet regularly, have defined terms of reference and responsibilities, and are evaluated against agreed performance indicators. Quality committees This process includes setting a strategic direction for both the organisation and for the health services it provides. The Chief Executive has systems and activities in place for measuring and routinely reporting on the safety and quality of care provided to the community. These systems and activities reflect the principles, performance and reporting guidelines as detailed in the Framework for Managing the Quality of Health Services in NSW documentation. The key quality committees for SSWAHS are the Clinical Quality Councils (eastern and western zones). Code of conduct Audit and Risk Management Committee Strategic direction The Chief Executive has processes in place for the effective planning and delivery of health services to the communities and patients serviced by SSWAHS. The Chief Executive and the Area Health Service has adopted a Code of Conduct (the Code) to guide all employees and contractors in carrying out their duties and responsibilities. The Code covers such matters as: responsibilities to the community, compliance with laws and regulations, and ethical responsibilities. A statement about the Code is included in the annual report. Risk management The Chief Executive is responsible for supervising and monitoring risk management by the Area Health Service, including the SSWAHS The Chief Executive has established an Audit and Rick Management Committee. The Audit and Risk Management Committee is chaired by an independent external expert, with the following membership: • • • Chair: Independent external expert Second external expert Chief Executive The following people attend each meeting: • Manager Internal Audit • Chief Financial Officer • Independent Auditor Sydney South West Area Health Service Statutory Annual Report 05/06 15 Corporate Governance Statement The Audit and Risk Management Committee meets five times per year. The objectives of the Committee are to: • • • • maintain an effective internal control framework review and ensure the reliability and integrity of management and financial systems review and ensure the effectiveness of the internal and external audit functions monitor the management of risks to the health service, including responsibility for reviewing and updating the Risk Register. For clinical risks, authority to analyse risks, implement preventative risk strategies and control risks is delegated to the Clinical Quality Councils (eastern and western zones). For non-clinical risks, authority to analyse non-clinical risks, implement preventative risk strategies and control risks is delegated to officers, as outlined in the Risk Management Program. Finance and Performance committee The Chief Executive has established a Finance and Performance Committee. This Committee is chaired by the Chief Executive, with the following membership: • • • • • Director Clinical Operations Director Corporate Services Chief Financial Officer Director Population Health, Planning and Performance Director Nursing and Midwifery The Finance and Performance Committee meet 12 times per year. The objectives of the Finance and Performance Committee are to: • • • • • examine budget allocations monitor overall financial performance in accordance with budget targets develop and maintain efficient, cost effective finance functions and information systems ensure appropriate financial controls are in place manage funds effectively The Chief Executive complies with the provisions of the Accounts and Audit Determination for Health Services issued by NSW Health. Performance appraisal The Chief Executive has ensured that there are processes in place to: • monitor progress of the matters and achievement of targets contained within the Performance Agreement between the Chief Executive and the Director-General of NSW Health. • regularly review the performance of the SSWAHS through the Annual Governance Review process. This statement reflects the corporate governance arrangement in place with the Sydney South West Area Health Service (SSWAHS). Sydney South West Area Health Service Statutory Annual Report 05/06 16 Clinical Governance Clinical Governance Directions Statement Since its implementation in 2004, the NSW Patient Safety and Clinical Quality Program has continued to provide a framework for clinical governance through which health service staff are required to deliver safe, quality care. The Clinical Governance Unit (CGU) plays a pivotal role in the implementation of the program by providing support, education and direction for improving safety and quality of care. Program reporting SSWAHS Clinical Governance program performance reports were lodged with NSW Health in June 2005. Clinical Governance performance measures, due by June 2006, were implemented. Clinical Governance Unit 2005/06 The CGU continues to take a leadership role in the provision of quality of care and services to our consumers. The key objectives of the CGU team under the stewardship of the Director, Dr Peter Kennedy, during 2005/06 were: • Implementation of the Incident Information Management System (IIMS), • Providing education around incident management (eg Clinical Incident Management Skills (CIMS) and Safety Improvement Program- (SIP –RCA methodology) • Quality improvement (Clinical Practice Improvement - CPI) • Complaints management • Developing and reviewing area-wide policy and clinical guidelines • Providing advice/support for facilities undergoing Australian Council on Health Standards Evaluation and Quality Improvement Program (ACHS EQuIP) Accreditation surveys. It is pleasing to note that all facilities continue to meet EQuIP Accreditation standards. Incident Information Management The Incident Information Management System (IIMS) was implemented in SSWAHS in early 2005 as an initiative under the NSW Patient Safety and Clinical Quality Program. The aim of the system is to support health care professionals in identifying, tracking and managing clinical, workforce and corporate incident information. All staff members are potential users of IIMS. A comprehensive training and education program has been developed using elearning modules, cd, dvd, video, orientation programs for new recruits and workshops. More than 1,500 managers are official users of IIMS and nearly 1,500 incidents are reported each month. During this first year of implementation, the focus of IIMS was to encourage notification within the system. Whilst the analysis of serious incidents remains a priority, these account for less than one per cent of all incidents reported. A half-day education program (Clinical Incident Management Skills) was introduced in late 2005 to assist in management of less serious incidents. Eight workshops have been run by CGU staff (assisted by other clinical staff) with 334 participants. This has been well received and will be a continuing part of the CGU education program. Number of incidents notified by quarter Jan Mar 2005 Apr Jun 2005 Jul Sep 2005 Oct-Dec 05 Jan Mar 2006 Apr Jun 2006 2,446 4,783 5,633 5,181 5,300 5,667 Sydney South West Area Health Service Statutory Annual Report 05/06 17 Clinical Governance Professional Practice Unit and patient complaints The Professional Practice Unit (PPU) is responsible for overseeing the management of serious complaints within the area health service. The PPU manager is the designated senior complaints officer who is available to members of the public and staff as required and is directly responsible for ensuring that appropriate action is taken to resolve serious patient complaints. The PPU currently consists of a manager and an Area patient complaints officer who have a combination of clinical, legal and mediation skills. The PPU meets monthly with Patient Liaison Officers from across the Area to develop a standard best practice approach to complaint handling. The PPU also works closely with the Human Resource and Development unit to facilitate education around professional practice, code of conduct and complaint handling. Patient complaints are notified on IIMS at both facility and area level and each facility has a designated officer to manage complaints. After hours, the Executive on call is notified of serious complaint issues. An Area Patient Rights and Responsibilities pamphlet and Patient Rights Charter have been developed, are available in the major language categories and are readily visible to patients in each facility. An education program designed for the frontline handling of complaints has been developed as a two-hour workshop and is being progressed across SSWAHS. Root cause analysis / patient safety program As part of the patient safety program, Root Cause Analysis (RCA) is the method used for investigation of serious incidents within SSWAHS. This process enables a review of an incident to identify its contributing factors and to recommend actions to prevent a similar occurrence. SSWAHS undertook 86 Root Cause Analyses into serious clinical incidents and many improvements to patient care have been implemented as a result. Staff must be trained in the RCA process before they can lead an RCA investigation. Four RCA training courses were run during 2005/06 for 97 participants. This training continues. Sydney South West Area Health Service Statutory Annual Report 05/06 18 Performance Indicators To keep people healthy More people adopt healthy lifestyles Indicator Baseline Target Result Chronic disease risk factors – % of sampled population (16 yrs +) reporting (baseline year for assessing long term trend 1998) • Alcohol risk drinking behaviour • Smoking daily or occasionally • Overweight or obese • Physical activity adequate • Fruit (recommended daily intake) • Vegetables (recommended daily intake) 36.2 27.5 39.8 47.9 43.5 4.5 28.4 22.9 49.1 53.2 46.1 6.8 27.0 19.3 44.7 50.4 48.8 6.6 State Result 32.2 20.1 49.8 51.9 51.1 7.5 Prevention and early detection of health problems Indicator Baseline Target Result State Result People aged 65 years and over immunised against: • Influenza (%) • Pneumococcal disease (% in last 5 years) 76 44 80 60 73 51 75 52 X People aged 65 years and over immunised against Pneumococcal disease Major factors impacting performance Performance in this indicator has improved from 44 per cent to 51 per cent, a result similar to the state average. The target of 60 per cent was not achieved due to the pneumococcal vaccination program being a new program (commencing in January 2005), still in the early stages of implementation. Actions being taken to meet target Educational activities amongst GPs, who provide 90 per cent of pneumococcal vaccinations are underway. Sydney South West Area Health Service Statutory Annual Report 05/06 19 Performance Indicators To keep people healthy Prevention and early detection of health problems Indicator Hospital separation rates for fall injuries in people of 65 years and over (age standardised rate per 100,000 population) • Males • Females Aboriginal children (0 – 6 year) screened for otitis media (%) Baseline Target Result State Result 1,976 2,797 1,936 2,741 1,974 2,765 2,003 2,853 27 70 10 X 50 Aboriginal children (0 – 6 year) screened for otitis media Major factors impacting performance Staff vacancies, including the position of area-wide Otisis Media Coordinator have contributed to the screening rates falling below target. More recent data indicates that a result of 31 per cent has been achieved in this indicator. Actions being taken to meet target The program is a key priority of the new Area manager for Aboriginal health and the Aboriginal health service generally. A senior manager, the deputy director for Aboriginal health has been assigned the task of liaising closely with the Centre for Aboriginal Health to identify the best strategies to improve the program. Additional funds will be allocated for the program. An action plan targeting all aspects of the program has been developed. This includes working more closely with the Tharawal and Redfern Aboriginal Medical Services (AMS), the recruitment of a full time coordinator to oversee the program across the Area and more involvement in screening by mainstream community health staff. Sydney South West Area Health Service Statutory Annual Report 05/06 20 Performance Indicators To keep people healthy A healthy start to life Indicator Baseline Target Result State Result Antenatal visits – % of confinements where first visit was before 20 weeks gestation 70.1 83.0 • Aboriginal women 58.1 59.0 61.0 • Non-Aboriginal women 80.0 80.0 88.0 Births with birth weight less than 2,500g (%) • Aboriginal babies 11.2 11.0 8.5 12.9 • Non-Aboriginal babies 6.2 6.2 6.7 X 6.2 Births with birth weight less than 2,500g (%) Non–Aboriginal babies Major factors impacting performance This result is slightly higher than the state average and is mainly due to year-to-year statistical variation. Indicator Baseline State Result Target Result >80 100 >80 61 X Families First postnatal universal health home visit (UHHV) • Families offered a visit (%) • Families receiving a visit within 2 weeks of the birth (%) Not reported Not reported Families receiving a home visit within two weeks of the birth Major factors impacting performance All families are offered a home visit with SSWAHS. However, only 61 per cent receive a home visit within the first two weeks of the birth. 1,529 families declined a universal health home visit, representing 8.5 per cent of the total families using the above figures. 3,384 families were unable to receive a home visit for a number of reasons including: they chose a clinic visit instead; they were unable to be contacted; the baby was still in hospital. This represents 19 per cent of the total families using the above figures. In the western zone of SSWAHS, an interpreter was required for 644 families, requiring an extension of the two-week time frame. This represents 3.5 per cent of the total families using the above figures. Actions being taken to meet target We have refined our statistical collection to be able to collect more accurate data on non access and are currently recruiting positions to the program. Sydney South West Area Health Service Statutory Annual Report 05/06 21 Performance Indicators To keep people healthy A healthy start to life Indicator Baseline Target Result Infants fully immunised at 12 to less than 15 months (%) 90 94 89 State Result X 90 Infants fully immunised at 12 to less than 15 months Major factors impacting performance Performance in this indicator declined slightly from 90 percent to 89 per cent, a result similar to the state average. Actions being taken to meet target As General Practitioners provide the vast majority of childhood immunisations, the Public Health Unit is working with local Divisions of General Practice to improve both the provision of vaccines and the reporting of their administration. Sydney South West Area Health Service Statutory Annual Report 05/06 22 Performance Indicators To provide the healthcare people need Emergency care without delay Indicator Off-Stretcher time - % of cases where transfer of care of the patient to the emergency department was >= 30 minutes of Ambulance arrival. Baseline Target Result 41 10 29 State Result X 24 Off-Stretcher time Major factors impacting performance There was an increase of 7,346 ambulance presentations to SSWAHS Emergency Departments in 2005/06 compared to the previous year. Despite this we managed to significantly improve on last year’s result, meeting the benchmark for a further 12 per cent of cases. An additional 14,446 ambulance patients were processed within the 30 minute off-stretcher benchmark in 2005/06 compared to the previous year. This was achieved through a number of initiatives: • The development of a fast-track system at Bankstown ED • Mental health beds at Rozelle opened for longer stay acute Campbelltown and Liverpool patients and additional mental health beds opened at Liverpool and Campbelltown • A capital works expansion of the Liverpool ED • Implementation and utilisation of Ambulance Arrivals Boards in EDs Actions being taken to meet target Psychiatric Emergency Care and additional mental health beds will be opened at Campbelltown and capital works will be completed at RPA. A fast-track system is being implemented in all EDs in the Area following a successful pilot at Bankstown. The fast track service involves separating ED patients into different categories and allocating dedicated staff to those less complex patients so they can be treated faster. The 3-2-1 system is being implemented at Liverpool, Fairfield and RPA hospitals, with further rollouts of solutions identified during Patient Flow Clinical Redesign Projects commencing at Concord and Bankstown hospitals. The 3-2-1 process breaks down a patient’s journey through the ED, identifying measurable time points for each part of the journey. Sydney South West Area Health Service Statutory Annual Report 05/06 23 Performance Indicators To provide the healthcare people need Emergency care without delay Indicator Baseline Target Result State Result Emergency Department triage times – Cases treated within benchmark (ACEM benchmark) times as a % of all cases: 100 83 75 58 X 61 65 70 67 87 70 85 • Triage 1 (within 2 minutes) 100 100 100 • Triage 2 (within 10 minutes) 78 80 • Triage 3 (within 30 minutes) 56 • Triage 4 (within 60 minutes) • Triage 5 (within 120 minutes) 80 66 86 Emergency Department triage times - Triage 3 Major factors impacting performance There has been a major growth in this triage category in the last 12 months. SSWAHS hospitals processed an additional 8,075 Triage 3 patients within the 30 minute benchmark in 2005/06 compared to 2004/05. Improved data entry into the Emergency Department Information System has reflected a more accurate commencement of care time. Increased use of protocols for nurse commencement of care in EDs has led to improvements on 2004/05. Actions being taken to meet target Nurse training is being undertaken to further improve nurse commencement of care at Concord, Liverpool and Canterbury. The number of clinical nurse consultants and clinical nurse practitioner positions in EDs is increasing. A fast-track system is being implemented in all EDs in the Area. An eight-bed Emergency Medical Unit will be opened at RPA ED and 23-hour interventional cardiology beds will also be introduced at RPA. An after-hours nurse unit manager position will be taken up at Campbelltown ED and mental health beds will be opened at Campbelltown. Sydney South West Area Health Service Statutory Annual Report 05/06 24 Performance Indicators To provide the healthcare people need Emergency care without delay Indicator Baseline Target Result Access Block: % of Emergency Department patients not admitted to an inpatient bed within 8 hrs of commencement of active treatment. 38 24 32 State Result X 25 Access Block Major factors impacting performance Presentations to EDs increased by 25,717 (10 per cent), with a corresponding growth in admissions to wards of 5,582 (8 per cent) across SSWAHS in 2005/06 compared to the previous year. An increase in mental health presentations to EDs requiring admission at Campbelltown and Liverpool has also impacted on this category. Patient flow clinical redesign programs at RPA and Liverpool have delivered significant change in culture and practice, directing clinician focus towards improving both quality of care and efficiency of patient flow processes. The Clinical Redesign Program is a collaborative process of reviewing clinical services and practices, in the context of changing environments, and redesigning these systems to better respond to the needs of the community. Clinical Redesign Programs have a strong focus on the patient journey and experience and on building organisational capacity through the development of skills and management of knowledge. Actions being taken to meet target The Area’s hospitals processed an additional 7,472 admitted patients to wards within the Access Block benchmark in 2005/06 compared to the previous year. Transitional care and community-based options will increasingly become available to facilitate discharge from acute hospital beds. Clinical Redesign Programs will be used at Bankstown and Concord to review and redesign patient flow, with a focus on increasing effectiveness of discharge planning. New 64-slice CTs were purchased and are now in operation at Liverpool, RPA, Concord and Campbelltown. The development of local information technology solutions will help to better manage data on admitted patients in EDs and transfer of care to acute wards. Liverpool and Fairfield hospitals and Concord and Canterbury hospitals will combine patient flow services to facilitate transfer of patients between the two hospitals, ensuring patients receive appropriate clinical care. Successful solutions have been identified through RPA and Liverpool Clinical Redesign Programs, which will be implemented at other hospitals. Surge beds have been used to cope with peaks in bed demand. Psychiatric Emergency Care Centres and other mental health beds are being opened at Campbelltown and 14 additional mental health beds have opened at Liverpool. Sydney South West Area Health Service Statutory Annual Report 05/06 25 Performance Indicators To provide the healthcare people need Shorter waiting times for booked non-emergency care Indicator Number of medical and surgical ready for care patients waiting >12 months, NSW Categories 1, 2, 7 & 8, (Commonwealth Category 1) Number of medical and surgical patients waiting > 30 days, NSW Categories 1& 2 (Commonwealth Category 3) (Total on waiting list was 1,866) Overall Length of Stay, including same day admissions (days) Weekend discharges for overnight emergency medical patients (%) Beds and Equivalents State Result Baseline Target Result 1,959 0 0 1,118 0 452 X 4.59 4.54 4.14 4.24 14 28 15 X 17 3,706 3,827 3,866 Number of medical and surgical patients ready for care patients Major factors impacting performance By working hard to create more theatre time throughout the Area, the number of patients in this category has been reduced by more than 59 per cent. Actions being taken to meet target Strategies identified in a Surgical Demand Clinical Redesign Program to create greater efficiency for elective surgery will be implemented. These include enhancement of the day only and extended day only model of care, improving theatre scheduling, proactive management of surgical patient flow and development of an integrated operating plan for surgery. Area Directors of Surgery will conduct clinical reviews of specific cases, patients will be transferred to surgeons with shorter lists and integrated planning strategies will be developed to manage and coordinate surgery activity across SSWAHS. Weekend discharges for overnight emergency medical patients Major factors impacting performance Many nursing homes are not able to accept new referrals or residents back from hospital on weekends. Community/home care from contract providers to support discharged patients cannot be booked during weekends. Actions being taken to meet target An area-wide aged care Clinical Redesign Program will improve seamless transfer of care to community providers. Sydney South West Area Health Service Statutory Annual Report 05/06 26 Performance Indicators To provide the healthcare people need Fair access to health services Indicator Baseline Target Result State Result Mental Health - % need met: • Ambulatory • Overnight acute • Non-Acute 48 80 26 53 83 36 49 91 19 57 79 46 X Mental Health Need Met – Non-Acute Major factors impacting performance 45 non-acute beds for older persons at Rozelle Hospital were transferred to the Holy Spirit Nursing Home, Croydon in 2005/06. This reduced the mental health Clinical Care and Prevention based target from 119 non-acute inpatient beds to 94 beds of which SSWAHS has 74 in place. Actions being taken to meet target A further 20 beds currently await commissioning at Campbelltown Hospital’s Sub-Acute Mental Health Inpatient Unit. Once commissioned, those beds will bring SSWAHS up to target. Sydney South West Area Health Service Statutory Annual Report 05/06 27 Performance Indicators To deliver high quality health services Consumers satisfied with all aspects of service provided Indicator Baseline Target Result Proportion (%) of sampled population rating their healthcare as “excellent”, “very good” or “good” for: • Hospital inpatient • Emergency Department 92 75 >92 >75 91 74 State Result X X 92 81 Proportion of sampled population rating their healthcare as ‘excellent, ‘very good’ or ‘good’ Major factors impacting performance Hospital Inpatients Increased throughput and changes to facility infrastructure and redevelopment may have impacted performance in this area. Emergency Department Performance in this indicator was close to state average for inpatients and slightly less than the state average for Emergency Departments. Actions being taken to meet target Patient flow Clinical Redesign Programs were completed at RPA and Liverpool hospitals, focusing on improved clinical management of emergency department patients, resulting in improved access block. Patient flow Clinical Redesign Programs are also underway at Bankstown and Concord hospitals. High Quality Clinical Treatment Indicator The rate (ACHS data) of unplanned: • Readmission within 28 days of separation (same hospital) (%) • Readmission to ICU within 72 hours (%) • Return to the operating room during the same admission (%) Overnight adult readmissions (mental health) to the same acute unit within 28 days of previous discharge (%) State Result Baseline Target Result 3.06-4.64 <3.06 1.7 1.04-2.09 <1.04 1.52 0.95-1.11 <0.95 0.82 0.6 5 <=10 5 11 Sydney South West Area Health Service Statutory Annual Report 05/06 3.3 1.55 28 Performance Indicators To deliver high quality health services Care in the right setting Indicator Potentially avoidable hospital admissions (age adjusted rate per 100,000 population) for: • Vaccine Preventable Conditions (including measles, pertussis & influenza) • Acute Conditions (including dental conditions, ENT and kidney infections) • Chronic Conditions (including angina, diabetes complications and COPD) • Aboriginal persons • Non-Aboriginal persons State Result Baseline Target Result 65.4 65.1 49.5 63 712 <712 692 815 1,119 1,007 1,073 2,508 1,886 <2,508 <1,886 2,893 1,809 1,178 X 5,033 2,030 Potentially avoidable hospital admissions for Aboriginal Persons Major factors impacting performance Performance in this indicator was significantly better than the state result. An improved reporting of Aboriginality may have impacted on this indicator. Actions being taken to meet target We will conduct in-service training for Aboriginal Health Workers to identify and record clients. Collaborative strategies with community controlled AMS partners will continue to collect information on those clients who were directed for care therefore potentially avoiding hospital admission. The Aboriginal Chronic Diseases program will be expanded and additional staff will be employed. Sydney South West Area Health Service Statutory Annual Report 05/06 29 Performance Indicators To manage health services well Sound resources and financial management State Result Indicator Baseline Target Result Net cost of service – General Fund (General) variance against budget (%) NA * 0 -0.01 45 45 45 nil nil nil -1.8 0 -4.0 * 2005/06 will be the first full year since the new Area Health Services were established Total general creditors profile monthly average (days) Creditors > 45 days at end of year ($000) Major & Minor Works: Variance against approved total capital allocation (%) Skilled, motivated staff working in innovative environments Indicator *Proportion of total staff that are: • Medical • Nursing • Allied • Dental Total number of SSWAHS staff *As at June 2006 Number of Staff 2,510 10,546 1,713 385 22,813 Strong corporate and clinical governance Indicator Corporate Governance Statement Clinical Governance Statement Result Non-quantitative Refer to Corporate Governance Statement on page 15 Non-quantitative Refer to Clinical Governance Statement on page 17 Key Indicator Result Action required X Monitoring required Target met or exceeded Sydney South West Area Health Service Statutory Annual Report 05/06 30 Selected Activity Levels Selected data for the year ended June 2006 part 1 * Data provided by NSW Health Hospital name Separations Planned as % of same Total bed % of total day days separations separation Average length of stay (acute) 8.6 Daily average of inpatients Balmain Hospital 2,093 0.48% 18.82% 24,624 Bankstown Hospital Bowral Hospital 29,018 40.08% 36.01% 138,672 8,629 23.88% 45.36% 23,127 2.6 63.4 Braeside Hospital 2,875 0.38% 65.74% 23,392 1.0 64.1 Camden Hospital 6,751 69.87% 82.46% 25,315 2.1 69.4 Campbelltown Hospital Canterbury Hospital Concord Hospital 23,898 13.87% 14.32% 99,490 16,577 23.39% 27.19% 60,604 3.3 166.0 41,233 69.25% 60.83% 149,109 3.3 408.5 Fairfield Hospital 16,664 22.81% 26.14% 61,633 3.7 168.9 Karitane Mothercraft Society Liverpool Hospital Royal Prince Alfred Hospital Royal Prince Alfred Institute Rheumatology / Orthopaedics Rozelle Hospital 578 0.00% 4.15% 2,009 3.5 5.5 65,038 50.41% 55.65% 240,357 59,753 46.12% 42.81% 251,978 4.2 690.4 2,195 85.51% 22.32% 10,012 4.6 27.4 3,085 0.00% 2.82% 60,391 13.2 165.5 Thomas Walker 271 0.00% 0.37% 2,562 7.5 7.0 Tresillian Care Centre SSWAHS Total 2,407 0.00% 1.41% 11,180 4.6 30.6 281,065 42.76% 43.40% 1,184,455 3.9 3,245.1 Sydney South West Area Health Service Statutory Annual Report 05/06 4.5 4.2 3.6 67.5 379.9 272.6 658.5 31 Selected Activity Levels Selected data for the year ended June 2006 part 2 * Data provided by NSW Health Hospital name Occupancy Acute bed rate days Balmain Hospital Bankstown Hospital Bowral Hospital 12,087 Acute Nonovernight bed admitted days patient services 11,700 135,989 ED attendances 17,016 100% 127,403 116,953 394,147 33,823 76% 21,854 17,940 102,248 16,390 2 1 20,953 Braeside Hospital Camden Hospital 89% 13,021 7,461 102,995 10,833 Campbelltown Hospital Canterbury Hospital Community Health – Central Sydney AHS Concord Hospital 96% 98,726 95,323 298,420 39,490 91% 53,470 48,975 190,981 27,027 Department of Forensic Medicine Fairfield Hospital Karitane Mothercraft Society Liverpool Hospital Queen Victoria (Thirlmere) Royal Prince Alfred Hospital Royal Prince Alfred Institute Rheumatology / Orthopaedics Rozelle Hospital 336,518 107% 135,060 110,052 301,490 25,525 44,423 82% 100% 61,562 57,207 274,242 2,009 1,985 31,756 231,434 195,243 628,397 26,345 51,794 9,839 98% 251,626 226,048 663,911 57% 10,012 9,522 18,672 35,534 35,453 11,953 Scarba House – Central Sydney Unit Scarba House – South West Sydney AHS Sydney Dental Hospital Thomas Walker Tresillian Care Centre Sydney South West AHS Expenditure SSWAHS Total Expenses – all program ($000) 49,960 3,073 4,617 188,657 1,371 1,371 7,800 11,180 11,146 58,362 310,783 96% 1,066,351 946,380 4,142,227 298,203 1,723,000 * See notes on page 33. Sydney South West Area Health Service Statutory Annual Report 05/06 32 Selected Activity Levels Bed and bed equivalents and bed occupancy, June 2006 Beds in emergency departments, delivery suites, operating theatres and recovery rooms are excluded * Data provided by NSW Health June bed Hospital name count – all beds Balmain Hospital 78 General hospital units Community residential Other units Bed equivalents 78 Bankstown Hospital Bowral Hospital 407 407 85 85 Braeside Hospital 72 72 Camden Hospital 83 83 Campbelltown Hospital Canterbury Hospital Carrington Centennial Nursing Home Concord Hospital 306 306 190 190 417 417 Fairfield Hospital 218 218 Karitane Mothercraft Centre Liverpool Hospital Mental Health Group Homes Campbelltown Mental Health Group Homes Liverpool Queen Victoria (Thirlmere) Royal Prince Alfred Hospital Royal Prince Alfred Institute of Rheumatology / Orthopaedics Rozelle Hospital 16 16 674 674 Thomas Walker Hospital Tresillian Family Care Centres SSWAHS Total Nursing home units 94 94 12 12 40 40 100 100 724 724 54 54 16 219 8 17 211 17 39 39 3,846 3,363 194 8 280 53 * See notes on page 34. Sydney South West Area Health Service Statutory Annual Report 05/06 33 Selected Activity Levels Bed and bed equivalents and bed occupancy, June 2006 Notes: The numbers of available beds presented reflect the average for June 2005 and are not comparable with information from previous years as these were based on average available beds for a full financial year. Since March 2005, the bed information previously obtained from the Department of Health Reporting System (DOHRS) was replaced by a new beds collection, which provided more detailed information on bed type and availability. Owing to the limited period that the new bed collection has been in place, it is not possible to provide an average number of beds for the year. Beds in emergency departments, delivery suites, operating theatres and recovery wards are excluded. A bed equivalent is the estimated additional bed capacity arising from services provided to reduce a patient’s period of stay in hospital or from initiatives that provide alternatives to an admission to hospital. The number of bed equivalents is not comparable with those in the 2003/04 Annual Report, as these were derived based on admissions reclassified to non-inpatients. Data on such activity are no longer collected. Sydney South West Area Health Service Statutory Annual Report 05/06 34 Health Service Locations Public Hospitals Balmain Hospital 29 Booth Street Balmain NSW 2041 Ph: (02) 9395 2111 Fax: (02) 9395 2020 Email: [email protected] Web: www.sswhealth.nsw.gov.au Concord Repatriation General Hospital Hospital Road Concord NSW 2139 Ph: (02) 9767 5000 Fax: (02) 9767 6991 Email: [email protected] Web: www.sswhealth.nsw.gov.au Bankstown Hospital Eldridge Road Bankstown NSW 2200 Ph: (02) 9722 8000 Fax: (02) 9722 8570 Email: [email protected] Web: www.sswhealth.nsw.gov.au Fairfield Hospital Corner Polding Street and Prairievale Road Prairiewood NSW 2176 Ph: (02) 9616 8111 Fax: (02) 9616 8240 Email: [email protected] Web: www.sswhealth.nsw.gov.au Bowral and District Hospital Corner Mona Road and Bowral Street Bowral NSW 2576 Ph: (02) 4861 0200 Fax: (02) 4861 4511 Email: [email protected] Web: www.sswhealth.nsw.gov.au Liverpool Hospital Corner Elizabeth and Goulburn Streets Liverpool NSW 2170 Ph: (02) 9828 3000 Fax: (02) 9828 6318 Email: [email protected] Web: www.sswhealth.nsw.gov.au Camden Hospital Menangle Road Camden NSW 2570 Ph: (02) 4634 3000 Fax: (02) 4654 6240 Email: [email protected] Web: www.sswhealth.nsw.gov.au Royal Prince Alfred Hospital Missenden Road Camperdown NSW 2050 Ph: (02) 9515 6111 Fax: (02) 9515 5001 Email: [email protected] Web: www.sswhealth.nsw.gov.au Campbelltown Hospital Therry Road Campbelltown NSW 2560 Ph: (02) 4634 3000 Fax: (02) 4634 3880 Email: [email protected] Web: www.sswhealth.nsw.gov.au Rozelle Hospital Corner Church and Glover Streets Leichhardt NSW 2040 Ph: (02) 9556 9100 Fax: (02) 9818 5712 Email: [email protected] Web: www.sswhealth.nsw.gov.au Canterbury Hospital Canterbury Road Campsie NSW 2194 Ph: (02) 9787 0000 Fax: (02) 9787 0031 Email: [email protected] Web: www.sswhealth.nsw.gov.au Sydney Dental Hospital 2 Chalmers Street Surry Hills NSW 2010 Ph: (02) 9293 3200 Fax: (02) 9293 3488 Email: [email protected] Web: www.sswhealth.nsw.gov.au Sydney South West Area Health Service Statutory Annual Report 05/06 35 Health Service Locations Third Schedule Facilities Tresillian Family Care Centres Head Office McKenzie Street Belmore NSW 2192 Ph: (02) 9787 0800 Fax: (02) 9787 0880 Email: [email protected] Web: www.tresillian.net Carrington Centennial Care 90 Werombi Road Camden NSW 2570 Ph: (02) 4659 0590 Fax: (02) 4655 1984 Email: [email protected] Web: www.sswhealth.nsw.gov.au Braeside Hospital 340 Prairievale Road Prairiewood NSW 2176 Ph: (02) 9616 8600 Fax: (02) 9616 8605 Email: [email protected] Web: www.sswhealth.nsw.gov.au Karitane Corner The Horsley Drive and Mitchell Street Carramar NSW 2163 Ph: (02) 9794 1800 Fax: (02) 9794 1858 Email: [email protected] Web: www.sswhealth.nsw.gov.au Queen Victoria Memorial Home 615 Thirlmere Way Picton NSW 2571 Ph: (02) 4683 6900 Fax: (02) 4683 6910 Email: [email protected] Web: www.sswhealth.nsw.gov.au Other Services Department of Forensic Medicine 42-50 Parramatta Road Glebe NSW 2037 Ph: (02) 8584 7800 Fax: (02) 9552 1613 Email: [email protected] Web: www.forensic.org.au Sydney South West Pathology Services Missenden Road Camperdown NSW 2050 Ph: (02) 9515 7960 Fax: (02) 9515 7058 Email: [email protected] Web: www.sswhealth.nsw.gov.au Community Facilities - eastern zone Community Health Services Camperdown Child, Adolescent and Family Health Service Level 5, King George V Building Missenden Road Camperdown NSW 2050 Ph: (02) 9515 9788 Fax: (02) 9515 9789 Croydon Health Centre 24 Liverpool Road Croydon NSW 2132 Ph: (02) 9378 1100 Fax: (02) 9378 1111 Croydon Child, Adolescent and Family Health Service Croydon Health Centre 24 Liverpool Road Croydon NSW 2132 Ph: (02) 9378 1100 Canterbury Child, Adolescent and Family Health Service Canterbury Community Health Centre Corner Thorncraft Parade and Canterbury Road Campsie NSW 2194 Ph: (02) 9787 0600 Canterbury Community Nursing Service Canterbury Community Health Centre Canterbury Hospital Canterbury Road Campsie NSW 2194 Ph: (02) 9787 0599 Canterbury Multicultural Youth Health Service Canterbury Community Health Centre Corner Thorncraft Parade and Canterbury Road Campsie NSW 2194 Ph: (02) 9787 0600 Sydney South West Area Health Service Statutory Annual Report 05/06 36 Health Service Locations Youthblock Health and Resource Service 142 Carillon Avenue Camperdown NSW 2050 Ph: (02) 9516 2233 Croydon Community Nursing Service 24 Liverpool Road Croydon NSW 2132 Ph: (02) 9378 1100 Community HIV/AIDS Allied Health Redfern Community Health Centre 1 Albert Street Redfern NSW 2016 Ph: (02) 9395 0444 Eastern and Central Sexual Assault Service L5, King George V Building Missenden Road Camperdown NSW 2050 Ph: (02) 9515 9040 Community Nursing Service Redfern Community Health Centre 1 Albert Street Redfern NSW 2016 Ph: (02) 9395 0444 Community Nursing Service Marrickville Health Centre 155-157 Livingstone Road Marrickville NSW 2204 Ph: (02) 9562 0500 Mental Health Service Redfern Community Health Centre 1 Albert Street Redfern NSW 2016 Ph: (02) 9395 0444 Marrickville Child, Adolescent and Family Health Service Marrickville Health Centre 155-157 Livingstone Road Marrickville NSW 2204 Ph: (02) 9562 0500 Community Nutrition Level 6, King George V Building Missenden Road Camperdown NSW 2050 Ph: (02) 9515 9729 Community Paediatric Occupational Therapy Services Camperdown Child, Adolescent and Family Health Services Level 5, KGV Missenden Road Camperdown NSW 2050 Ph: (02) 9515 9788 Community Paediatric Physiotherapy Services Croydon Health Centre 24 Liverpool Road Croydon NSW 2132 Ph: (02) 9378 1100 Concord Community Nursing Service Concord Hospital Hospital Road Concord NSW 2137 Ph: (02) 9767 6199 Migrant Health Team Redfern Community Health Centre 1 Albert Street Redfern NSW 2016 Ph: (02) 9395 0444 Multicultural HIV/AIDS and Hepatitis C Service Level 1, Building 12 Corner Grose Street and Missenden Road Camperdown NSW 2050 Ph: (02) 9515 5030 Redfern Community Health Centre 1 Albert Street Redfern NSW 2016 Ph: (02) 9395 0444 The Sanctuary 6 Mary Street, Newtown NSW 2040 Ph: (02) 9519 6142 Sydney South West Area Health Service Statutory Annual Report 05/06 37 Health Service Locations Early Childhood Health Services Eastern Sector Centres Balmain 530A Darling Street Rozelle NSW 2039 Ph: (02) 9810 1609 Croydon 24 Liverpool Road Croydon NSW 2132 Ph: (02) 9378 1156 Camperdown Level 5, KGV Missenden Road Camperdown NSW 2050 Ph: (02) 9515 9944 Drummoyne 64 College Street Drummoyne NSW 2047 Ph: (02) 9181 2619 Dulwich Hill 12 Seaview Street Dulwich Hill NSW 2203 Ph: (02) 9560 2747 Glebe/Ultimo Corner Pyrmont Bridge Road and Glebe Point Road Glebe NSW 2037 Ph: (02) 9660 3451 Leichhardt Piazza level, Italian Forum 23 Norton Street Leichhardt NSW 2040 Ph: (02) 9560 5604 Five Dock Corner Park Road and First Avenue Five Dock NSW 2046 Ph: (02) 9713 6140 Homebush A2 Fraser Street Homebush NSW 2140 Ph: (02) 9746 7763 Summer Hill Community Centre 131 Smith Street Summer Hill NSW 2130 Ph: (02) 9716 1853 Canterbury Sector Centres Marrickville Health Centre 155-157 Livingstone Road Marrickville NSW 2204 Ph: (02) 9562 0444 Belmore Senior Citizens Hall Redman Parade Belmore NSW 2192 Ph: (02) 9718 0157 Redfern Corner Elizabeth and Redfern Streets Redfern NSW 2016 Ph: (02) 9698 1613 Campsie 143 Beamish Street Campsie NSW 2194 Ph: (02) 9718 3177 Western Sector Centres Ashfield 260 Liverpool Road Ashfield NSW 2131 Ph: (02) 9716 1853 Concord 57A Wellbank Street Concord NSW 2137 Ph: (02) 9743 1654 Earlwood Corner Homer and William Streets Earlwood NSW 2206 Ph: (02) 9718 4847 Lakemba 35 Croydon Street Lakemba NSW 2195 Ph: (02) 9759 2034 Roselands L94, Level 1 Roselands Shopping Centre Roselands NSW 2196 Ph: (02) 9750 7452 Sydney South West Area Health Service Statutory Annual Report 05/06 38 Health Service Locations Community Facilities western zone Fairfield LGA Prairiewood Community Health Centre Fairfield Hospital ground Corner Polding Street and Prairie Vale Road Prairiewood NSW 2176 Ph: (02) 9616 8169 Cabramatta Community Health Centre 7 Levuka Street Cabramatta NSW 2166 Ph: (02) 8717 4000 Fairfield Community Health Centre 53-65 Mitchell Street Carramar NSW 2163 Ph: (02) 9794 1700 Bankstown LGA Bankstown Community Health Centre 36-38 Raymond Street Bankstown NSW 2200 Ph: (02) 9780 2777 Primary Health Nursing Level 2, 27 Greenfield Parade Bankstown NSW 2200 Ph: (02) 9205 4221 Macarthur LGA Ingleburn Community Health Centre 59A Cumberland Road Ingleburn NSW 2565 Ph: (02) 9605 8900 Liverpool LGA Moorebank Community Health Centre 29 Stockton Avenue Moorebank NSW 2170 Ph: (02) 9602 6419 Hoxton Park Community Health Centre 596 Hoxton Park Road Hoxton Park NSW 2171 Ph: (02) 9827 2222 Miller Health Centre Mission Australia 88 Shropshire Street Miller NSW 2168 Ph: (02) 9607 8429 Health Services Building Corner Campbell and Goulburn Street Liverpool NSW 2170 Ph: (02) 9828 4844 Narellan Community Health Centre 14 Queen Street Narellan NSW 2567 Ph: (02) 4640 3500 Rosemeadow Community Health Centre 5 Thomas Rose Drive Rosemeadow NSW 2560 Ph: (02) 4633 4100 Wollondilly Community Health Centre 5-9 Harper Close Tahmoor NSW 2573 Ph: (02) 4683 6000 Traxside Langdon Avenue Campbelltown NSW 2560 Ph: (02) 4625 2525 Wingecarribee LGA Bowral Community Health Centre Bendooley Place Bowral NSW 2576 Ph: (02) 4861 8000 Sydney South West Area Health Service Statutory Annual Report 05/06 39 Area Healthcare Service Planning All Area Health Services are required to develop an Area Healthcare Services Plan (AHSP). SSWAHS has developed a draft AHSP 2006-2016 which identifies the needs and priorities for the delivery of health services in the Area to 2016 and more broadly to 2021. The first draft was submitted to NSW Health on 1 November for comment. The Plan is due for completion in October 2006. This was the first major service planning exercise conducted for the newly formed SSWAHS. Recognising that service plans had been completed prior to the amalgamation, (The Way Forward 20042008, for the former South Western Sydney Area Health Service and the Central Sydney Area Health Service Resource Transition Program), it was agreed with NSW Health that the planning horizon should be extended to 2016, to enable formulation of a strategic view of services which would also inform the first Asset plan for SSWAHS. The SSWAHS AHSP outlines the full range of services provided, demographic and socioeconomic implications, current and future priorities for prevention, early intervention and service delivery. The plan recognises the need to develop a network of services across the Area to strengthen service delivery. This is considered a high priority, as it enables the Area to provide high quality, cost effective and accessible services to the large and growing SSWAHS community. Underpinning the Plan was the development of future service models to meet the needs of a projected population to 2016. A total of 16 planning groups (involving over 300 people) met over a four month period to consider the implications of the projected population growth for the Area. Clinician led, these groups included nurses, allied health and community participants. The models developed have provided additional depth by identifying within each specialty and service group their key service priorities and other issues, such as technological developments, which will impact on service delivery over the coming decade. Other major areas for which planning processes have commenced in 2006 include Liverpool Hospital Clinical Services; Obesity Prevention and Management; Disability Services; Maternity Services; and Community Health Services. The models of care and activity projections in the final AHSP will also be utilised by Workforce Planning and Development to inform future staffing needs. Sydney South West Area Health Service Statutory Annual Report 05/06 40 Overview of Major Facilities Balmain Hospital A/General Manager Ann Kelly Category of facility and major services provided Balmain Hospital and its community based services continued to provide an important aged care and rehabilitation role in SSWAHS eastern zone. The General Practice Casualty provides treatment for the health needs of residents in the local area. The Strength Training Rehabilitation Outreach Needs Geriatric (STRONG) Clinic has treated over 2,000 patients between the ages of 30 to 100. Over 500 general practitioners refer patients to the centre. Clients attending the clinic have experienced improvements in strength, balance and endurance. The hospital also provides clinics in diabetes, continence, homoeopathy and acupuncture. These services continue to cater for patients and clients from culturally and linguistically diverse backgrounds. Summary of activity Balmain Hospital has a total of 78 beds with an 88 per cent occupancy rate. Total bed days numbered 24,624 and there were 1,774 admissions. Day only admissions numbered 391 and occasions of service 25,636. There were 181.2 full time equivalent staff. Major goals and outcomes During October, the Australian Council on Healthcare Standards conducted an organisational wide EQUIP accreditation survey at Balmain Hospital and Camperdown General Geriatric and Rehab Medicine Community. Accreditation was achieved with positive Health Service outcomes. An Acupuncture Clinic in conjunction with the Masters of Medical Acupuncture commenced in June and has been very successful in the first month of operation. Attendances and outcomes for this clinic will continue to be monitored. Key issues and events Refurbishment is taking place in Morts Dock Ward. The STRONG Clinic will relocate to this area and a 14 bed Transition Care Unit will open in August 2006. Future direction with the Area network Balmain Hospital and its community based services will continue to provide care for elderly patients and those requiring rehabilitation services including culturally and linguistically diverse patients and clients. Sydney South West Area Health Service Statutory Annual Report 05/06 41 Overview of Major Facilities Bankstown Hospital General Manager Glenda Cleaver Category of facility and major services provided • Bankstown Hospital is a principal referral hospital which provides acute services such as emergency medicine, maternity, generalist and specialist surgery, general and specialist medicine, day surgery, outpatients and neonatology as well as a range of specialist outpatient services. Key issues and events Summary of activity The hospital treated over 28,000 patients and provided over 390,000 non-admitted patient occasions of service during the year. There were almost 34,000 attendances at the Emergency Department and 1,893 babies born. Major goals and outcomes • The hospital achieved a four-year accreditation in the Australian Council on Healthcare Standards organisation-wide survey in March 2006. • The Fast Track initiative was implemented, shortening waiting times for ED patients and initiatives were introduced to reduce the number of patients waiting more than 12 months for surgery to zero. This target was achieved in June 2006. • An additional 12 beds were opened as part of the State Government’s commitment to improving patient access to services. Renal Dialysis relocations created two additional chairs and The Way Forward funding allowed an additional ICU bed and staffing enhancements in the unit. • An existing building is being refurbished to accommodate the recently recruited Professor of Medicine and his research team in a new Research Centre. • Surgical service enhancements include funding for additional colorectal surgery and upper gastrointestinal endoscopy sessions. Complex gastrointestinal and colorectal surgical patients from Fairfield Hospital are being transferred to Bankstown. • Consultations with staff, carers and consumers commenced in order to restructure the provision of Bankstown Mental Health Services. • The Diabetes Centre held a 20 Year Celebration on 10 February. • The Child and Family Health Nurse of the Year title was awarded to Bankstown nurse, Brenda Peffer. • The Arts for Health Program participated in the Dads for Dads project, establishing a dedicated exhibition space to display art celebrating the role of fathers. The Art of Ageing, another Arts for Health Program involving 150 older people, created writings, drawings and photographs, which were shown in the hospital’s Arts for Health galleries. • Bankstown Hospital has won the opportunity to host the 2006 InterHospital Mini-Olympic Games. Future direction within the Area network The Intensive Care Unit network arrangements with Fairfield Hospital will continue to be strengthened and plans to expand upper gastrointestinal surgery within the Hospital will be explored. Bankstown Hospital will continue to build services to meet the health needs of the local population and to implement initiatives arising from The Way Forward – the clinical services plan for the former South Western Sydney Health Network, prior to amalgamation. Sydney South West Area Health Service Statutory Annual Report 05/06 42 Overview of Major Facilities Bowral and District Hospital General Manager Denis Thomas Category of facility and major services provided Bowral and District Hospital continues to provide a wide range of services, including general medical, obstetrics and gynaecology, paediatric, surgical, orthopaedics, ophthalmology and emergency services. • Dr Peter Noonan was appointed as Medical Director of the Emergency Department. • Seven overseas nurses (one from Indonesia and six from India), were recruited. Two clinical nurse educator positions were established, one for medical surgical and one for critical care. An Admissions Nurse and GP Liaison Nurse have been established on the general medical-surgical ward. • The General Manager and Director of Clinical and Support Services positions were filled with permanent appointments (Mr Denis Thomas and Mr David Ryan respectively). The annual Health Awards event was again well attended, with the Centenary Scholarship being awarded to Ms Karyn Thomas, to assist in her pursuit of a Bachelor of Nursing degree. Summary of activity • Admissions to the hospital were 0.74 per cent above target, up 1.88 per cent on the previous year. Non-admitted patient services were 0.07 per cent above target, 0.20per cent above the previous year. • Long wait lists were reduced to zero, as theatre activity increased to 2,601 cases, up by 4.88 per cent on the previous year. • 63 per cent of patients were admitted for same day surgery, 5.33 per cent above target. • There were 674 babies born, a decrease of 3.16 per cent on the previous year. • Admissions via the Emergency Department were up 1.26 per cent. Major goals and outcomes The removal of asbestos across the site has been completed. New pre-admission clinic facilities have been established, and a number of fire safety issues addressed. Much attention has been given to preparation for the EQuIP Accreditation Survey that will take place in October 2006. Key issues and events • • Following the appointment of a full-time Staff Specialist in Obstetrics and Gynaecology, antenatal (including midwife only) and gynaecology clinics have been established in Bowral and Tahmoor. Paediatricians, Dr Richard Hart and Dr Nils Hanson, increased their hours to fulltime and 0.7fte staff specialist respectively, and moved into new consulting rooms on site. The position of VMO Geriatrician was created and is currently being recruited. Future direction within the Area network Plans have been developed for the refurbishment of the Children’s Ward and relocation of the Short Stay Unit. Work is currently being finalised on the establishment of a new Renal Dialysis Service. Community participation remains a high priority, with eight community members providing valuable input into key committees such as the Clinical Advisory and Sector Executive Committees. Both the Australian Council of Health Care Standards EQUiP accreditation survey and the Numerical Profile audit will be conducted during October 2006. The Falls Prevention working party activity is continuing. A comprehensive falls risk assessment sheet is being developed to replace the current version and further strategies are currently being fine-tuned. Sydney South West Area Health Service Statutory Annual Report 05/06 43 Overview of Major Facilities Camden and Campbelltown Hospitals and Queen Victoria Memorial Home General Manager Amanda Larkin Category of hospital and major services provided Campbelltown Hospital, a major metropolitan hospital with 306 beds, and Camden Hospital, a district hospital with 83 beds, operate under a common executive management structure and have networked services. Camden and Campbelltown hospitals provide a diverse range of services including intensive care, cardiology, maternity, gynaecology, paediatrics, palliative care, respiratory and stroke medicine, surgery and emergency medicine and broad aged care services. Camden and Campbelltown hospitals also administer the Queen Victoria Memorial Nursing Home which is licensed for 100 beds. Summary of business activity In the past year, 39,490 people presented to the Campbelltown ED with 10,978 admissions and 10,833 people presented to Camden ED. The occupancy rate was 96 per cent at Campbelltown and 89 per cent at Camden. Non-admitted patient services extended to 298,420 people in Campbelltown and 102,995 in Camden. There were 2,418 babies born. Total theatre procedures were 4,845 at Campbelltown and 4,395 at Camden Activity at Camden and Campbelltown hospitals continued to grow with a 2.09 per cent increase in admissions and 13 per cent increase in emergency presentations. Major goals and outcomes 2005/06 saw significant developments with the completion of the Macarthur Strategy; the opening of the stroke ward, cardiology and allied health and paediatric outpatient areas. Other capital works included the redevelopment of the renal unit to accommodate four additional chairs, a restructure of the ED reception area and completion of the Mental Health Sub-Acute Unit. Another achievement was the attainment of MA ratings in all mandatory criteria for the ACHS Periodic Survey. Further, a second linear accelerator and planning CT were installed in the Macarthur Cancer Therapy Centre. The hospitals continued to work closely with the Macarthur Community Council and there was community representation on all hospital Level 1 Committees. There were 27 new beds opened at Campbelltown Hospital, enhancing the hospital’s ability to manage an increasing workload. An important achievement was the commencement of the Camden Midwifery Group Practice in March, which provides women in the Camden area with continuity of midwifery care throughout their pregnancy, birth and post-natal period. The service is booking between 25-30 patients per month. Additionally, the medical ward at Camden Hospital was transferred to the Aged Care and Rehabilitation Service and formally established as the Medical Transit Unit. The Unit assists patients with their transfer home or to other residential services and also provides some rehabilitation. Key issues and events Additional ED specialists commenced working between Liverpool and Campbelltown hospitals, providing essential specialist cover in the fast-growing Campbelltown ED. An important development has been the planning for the University of Western Sydney (UWS) Medical School due to commence in March 2007. Significant work has been undertaken with the engagement of clinical staff as tutors and teachers and preparation of plans for a Clinical School on the Campbelltown Hospital site. Professor Brad Frankum has been named the Inaugural Clinical Dean of the School and Professor of Clinical Education. Future direction within the Area network The further development of the UWS Medical School and appointment of senior professorial staff will be a major focus over the next twelve months. Other important future initiatives include the implementation of the Campbelltown Midwifery Group Practice, opening of the Sub-Acute Mental Health Facility, and further appointments of staff specialists. This will be an exciting time for Campbelltown Hospital as it moves towards teaching facility status. Sydney South West Area Health Service Statutory Annual Report 05/06 44 Overview of Major Facilities Canterbury Hospital General Manager Gary Miller Category of facility and major services provided Canterbury Hospital is a major metropolitan general hospital. It serves a diverse population of more than 135,000 people with more than 57 per cent born overseas. Services provided by the hospital include general surgery and medicine, obstetrics and gynaecology, paediatrics, aged care, rehabilitation and palliative care. The hospital continued to reduce the waiting times for elective surgery with no patients waiting more than 12 months for their operation. Key issues and events • Maternity Unit was filmed in the hospital’s maternity unit where 80 per cent of the mothers-to-be are born outside Australia. The film showed how hospital staff cater to the cultural diversity of the community and will screen on SBS Television. • The Annual Foundation Ball was held in October at the Canterbury Hurlstone Park RSL, raising $50,000 for operating theatre equipment. Summary of activity Canterbury Hospital has a total of 190 beds with a 91 per cent occupancy rate. Total bed days numbered 60,604 with a daily average of 166 inpatients. There were 27,027 ED attendances and 190,981 non-admitted patient occasions of service. Major goals and outcomes The hospital continued to implement strategies to further reduce blockages in the patient’s journey through the Emergency Department, patient wards and on to discharge with the opening of a further eight beds in July. This has resulted in a 20 per cent reduction in the number of patients waiting more than eight hours for a ward bed for the second year running. Future direction within the Area network The hospital will continue to build on the initiatives arising from the sustainable access program by improving treatment times for patients in the Emergency Department. Services in the ED were enhanced with the commencement of a Nurse Practitioner to assess and treat patients presenting with less complex problems. Sydney South West Area Health Service Statutory Annual Report 05/06 45 Overview of Major Facilities Community Health General Manager Associate Professor Peter Sainsbury Category of facility and major services provided Community Health provides a range of community-based prevention, early intervention, assessment, treatment, health maintenance, and continuing care services to improve or maintain the health and wellbeing of individuals and communities. These services are provided from 144 community health centres throughout SSWAHS, and in schools, homes and workplaces. • Formal reviews have begun the creation of area-wide services for Sexual Health, Sexual Assault, Child Protection, Women’s Health, Multicultural Health and Youth Health. Primary/Community Health Nurses provide acute nursing care and chronic disease management to people in the local community. Following the birth of a child, a home visit by a nurse who provides parenting support and an introduction to available health services is offered to the family. 19,273 families were offered this service and 16,886 received a home visit. Extensive consultation is presently being undertaken to develop the final organisational structure and the strategic plan for 2007 to 2012. • The construction of Marrickville Health Centre was completed and plans for commissioning developed. An audit of all Community Health owned buildings was undertaken to assess safety, access, storage, working conditions and building works required. Summary of activity There are 795 full time equivalent staff employed in Community Health providing a range of services across SSWAHS. During 05/06 Community Health provided 649,091 individual occasions of service and 11,208 group occasions of service. Major goals and outcomes New nursing clinics providing wound management, continence services and postoperative care have been established at Croydon and Campbelltown Health Centres. Primary/Community Nurses in Macarthur are participating in a statewide project to achieve improved wound management outcomes. Community Health HIV services completed a project with older clients identifying their future health service needs and the importance of health promotion activities to reduce their risk of heart disease. Key issues and events • Future direction within the Area network A permanent Community Health organisational structure will be established in the coming year. Physical facilities will continue to be upgraded as the recommendations from the Community Health building audit are implemented. The Community Health strategic plan will be completed and implementation begun. Community Health planning will focus on delivering services which: • Respond to community need • Are evidence based (or evaluated) • Are delivered in accordance with current best practice • Demonstrate that clients are better off • Deliver value for money • Are delivered equitably across SSWAHS Community Health was established as an area-wide facility in SSWAHS in March and an interim organisational structure has been established. Sydney South West Area Health Service Statutory Annual Report 05/06 46 Overview of Major Facilities Concord Repatriation General Hospital General Manager Danny O’Connor Category of facility and major services provided Concord Repatriation General Hospital (CRGH) is a principal referral facility and a teaching hospital of the University of Sydney. It offers a comprehensive range of specialty and sub-specialty inpatient and outpatient services. CRGH leads NSW response in Adult Burns Trauma and the unit is acknowledged internationally. Research at CRGH has a primary theme of ageing, with excellence in men’s health, bone disease and genetic aspects of neuro-degenerative disorders. An important feature of the research at CRGH is the multidisciplinary nature of many of the studies. The international profile of the Burns Unit continues to increase, with Concord clinicians invited to provide assistance and education in Vietnam and South Africa. Key issues and events • The Aged Care and Rehabilitation Precinct opened in December. This precinct is a consolidation of research, inpatient and ambulatory care facilities to enhance the continuum of care for elderly patients. • The new Cancer Pharmacology Research Laboratories opened in March. Their focus is on research to develop more predictable and effective cancer treatments while increasing quality of life for cancer patients. • Newly improved mutation scanning technology, called High Resolution Melt Analysis, was introduced for the identification of gene mutations which cause nerve degeneration. This technology, located in the Northcott Neuroscience lab, is the first of its kind to be used in a research laboratory. • An additional ICU bed and two HDU beds were opened. Summary of activity CRGH has 417 beds with total bed days numbering 149,109 and an average length of stay of 3.3 days. During the year there were 41,233 separations, 25,525 ED attendances, 10,044 theatre operations and 301,490 nonadmitted patient occasions of service. Major research focuses at CRGH include ageing (with a focus on cardiovascular disease, respiratory disease and the ageing liver), men’s health, bone biology, burns treatment, cancer pharmacology, liver diseases and neurodegenerative disorders. Research is multi-disciplinary and ranges from direct patient care to laboratory-based molecular and genetic determinants of disease. Research activity in 2005/06 has increased by 20 per cent over the previous year. Major goals and outcomes The number of patients waiting over 12 months for surgery was decreased from 179 in June 2005 to zero in June 2006. No surgical cases were cancelled during this period due to the non-availability of a ward bed. Future direction within the Area network Construction of the $6.9 million Asbestos Diseases Research Centre was announced in March 2006. This important new resource will greatly enhance the quality and coordination of care for asbestos-related diseases and provide world-class facilities for research. A five-year Operating Theatres Capital Works Project to maximise utilisation and improve patient flow was announced. Stage One will commence in December 2006 with the construction of two new digital operating theatres. The Burns Operating Theatres were commissioned in December. The quarantining of these theatres reduces the likelihood of infection amongst burns patients. Sydney South West Area Health Service Statutory Annual Report 05/06 47 Overview of Major Facilities Department of Forensic Medicine General Manager Mark Patterson Category of facility and major services provided The Department of Forensic Medicine (DOFM) offers a high quality service based on consumer needs. It provides forensic medicine services to the NSW State Coroner and Statewide support for forensic medicine practitioners in all areas of autopsy-based and clinical forensic medicine. DOFM aims to provide a prompt and efficient response to all who may require assistance and is the premier forensic medicine educational body for undergraduate and postgraduate students in NSW. Its expertise includes disaster investigations, in particular, Disaster Victim Identification. DOFM expertise also includes aviation medicine, bereavement counselling, medical investigation of crime scenes, pre-trial and trial advice, provision of second opinions and presentation at medico-legal seminars. Summary of activity With a full-time staff equivalent of 44, DOFM had total admissions (bodies received) of 2034. 1514 post mortem examinations were carried out, 88 of which were high risk autopsies. Major goals and outcomes DOFM underwent National Association of Testing Authority Accreditation assessment in October 2005 (ISO 15189). The result was a full three year accreditation. Despite a well-documented worldwide shortage of qualified, experienced Forensic Pathologists, DOFM successfully recruited two overseas trained Forensic Pathologists under the NSW DoH Area of Need Program. Dr Paul Morrow, from Vermont, USA commenced in August and Dr Matthew Orde, from Brighton UK commenced in October. Consequently, outstanding post mortem report numbers dropped substantially in the second half of the reporting period. The NSW Bone Bank began accessing bone donations through DOFM following appropriate approvals from all necessary parties. Strict adherence to the provisions of the Human Tissue Act is maintained, with next-of-kin consent essential for any retrieval to take place. Key issues and events DOFM staff continued to provide expert assistance to outside organisations. DOFM staff were seconded to the Australian Federal Police to undertake DVI procedures in Indonesia, including Bali, Jakarta and Irian Jaya. DOFM representatives continue to serve on the Forensic Pathology Services Committee of the NSW Department of Health. DOFM’s body donation program has been suspended due to lack of interest from researchers to access donated bodies for medical or scientific purposes. Future direction within the Area network Department of Forensic Medicine staff will continue to provide high-level advice to the NSW Department of Health on the optimum structures and arrangements for forensic pathology services to support the NSW coronial system. DOFM will develop recommendations and plans for the realignment or redevelopment of current services and will consider and advise on: • Numbers and types of coronial autopsies/investigations, referral patterns across the state, demand management and workload issues • Resource, capital, infrastructure and funding issues • Short and longer term strategies to address critical workforce shortages and to address the appointment, training, accreditation and remuneration of specialist and non-specialist staff • Needs and expectations of the coronial justice system including quality of service and standard turnaround times • Needs and expectations of the community, eg turnaround times until release for burial, cultural and spiritual considerations • Availability of relevant clinical guidelines, standards and policies and development of standardised protocols, as appropriate. Sydney South West Area Health Service Statutory Annual Report 05/06 48 Overview of Major Facilities Fairfield Hospital General Manager Mark Shepherd Category of facility and major services provided Fairfield Hospital is a 218-bed major metropolitan acute general hospital offering a wide range of services in medicine, surgery, obstetrics, paediatrics and emergency medicine and a range of community based services. The Whitlam Joint Replacement Centre is located at Fairfield Hospital and provides elective orthopaedic services for the Liverpool-Fairfield and Macarthur communities. Summary of activity There were approximately 26,000 presentations in the Emergency Department, an increase of 1 per cent from the previous year. Waiting times for patients in the department were significantly reduced as a result of the introduction of several strategies. Total bed days numbered 61,633 and the occupancy rate was 82 per cent. There has been a 10 per cent increase in the number of births from last year. Major goals and outcomes Echocardiography commenced after purchase of the machine, resulting in enhanced diagnostics and improved management for patients with heart disease. The introduction of mobile cardiac monitoring within the Medical Ward has resulted in earlier detection and improved treatment for patients with cardiac disease. The introduction of improved pre-operative surgical assessments has resulted in enhanced management of surgical patients with pre-existing medical conditions, reducing the risks associated with undergoing anaesthesia. As a consequence of a 14 per cent increase in the number of surgical cases, there were no patients waiting longer than 12 months for surgery at the end of the last financial year. A newly purchased ultrasound machine and increased staffing now allows pregnant clients to have their routine ultrasound done in-house. In recognition for the substantial work undertaken and the contribution to medical teaching in joint replacement surgery, the University of New South Wales has invited Fairfield Hospital to become one of its affiliated teaching hospitals. Joint replacement surgery increased by 27 per cent in the last financial year. Key issues and events Fairfield Hospital’s commitment to quality and its endeavour to achieve excellence has been recognised by the Australian Council for Healthcare Standards (ACHS) by the awarding of a four-year accreditation following an organisation wide survey. The following Fairfield Hospital projects won quality award competitions: Restrictive Blood Transfusion project won both the Baxter and the ACHS Quality Award; the Nursing Home Education Project and Recruitment of Physiotherapists both won the Viewers Choice category in the Baxter Awards. Future direction within the Area network Major priorities for Fairfield Hospital over the next 12 months are: the ongoing networking and enhancement of orthopaedic and cardiac services; introducing further efficiencies in the Operating Theatre to enhance surgical services and increase surgical throughput; and establishing models of care for stroke management and cardiology services. Sydney South West Area Health Service Statutory Annual Report 05/06 49 Overview of Major Facilities Karitane Chairman Board of Directors Professor Bryanne Barnett Executive Manager Mr Robert Mills Category of facility and major services provided Karitane, an affiliated health organisation staffed by child and family health professionals is a Third Schedule hospital under the Health Services Act. It operates from four sites: the Carramar Administration Centre, which incorporates Education and Research, the Residential Unit and the Volunteer Program; Jade House at Fairfield Heights, which houses the perinatal mood and anxiety disorders unit; and two Family Care Centres at Liverpool and Randwick. Karitane’s philosophy is to empower families by enhancing parenting knowledge, skills and confidence both antenatally and with children up to five years of age, allowing clients to make a successful adjustment to parenthood. There is a strong focus on research activities. Summary of activity 836 families received support through our Family Care Centres and 495 families were admitted to the Residential Family Care Unit. The 24-hour Karitane Careline received 19,683 calls. Karitane Volunteer Programs had 101 volunteers supporting 779 families with home visiting, playgroups and maternity hospital visits throughout the year. Jade House recorded 3876 client contacts and 156 new referrals. Major goals and outcomes The Karitane Residential Family Care Unit Outcomes Research Study has demonstrated improved child and maternal mental health outcomes for families attending the service. The results of this study have been presented at both national and international conferences. Karitane has consulted and collaborated on many projects throughout 2005/06 including the Juvenile Justice Mother and Children’s Project. Karitane has been actively involved in the development of the NSW Health Child and Family Health Nursing Practice Standards Framework and is represented on the NSW Health Children and Young People’s Health Priority Taskforce. Key issues and events • Karitane held its biannual conference in April with the theme STEPS – Little steps, Big progress focusing on the crucial early years of a child’s life. • Karitane Liverpool Family Care Centre won the Consumer Involvement category of the 2005 AHA Baxter Healthcare National Innovation Awards for the Women as Mothers program. • A number of innovative programs to provide outreach education services were implemented including the Karitane Evening Parenting Education seminars and the Karitane Rural Professional Education Service. Demand across NSW has been high for the specialised training workshops provided for professionals supporting families with toddlers and preschoolers with behaviour difficulties. Future direction within the Area network Karitane’s capital redevelopment planning program has been completed and building works will commence in October 2006. The total cost of the program is approximately $4,500,000 and will mainly be funded from Karitane’s trust funds. NSW Health has also provided a $1,000,000 grant towards the redevelopment. New capital works on the Carramar site will include an expanded education and research facility with a conference venue and an outreach service. Jade House will be re-located from Fairfield Heights to Carramar in a purpose-built mental health facility consisting of a day-stay unit for women with perinatal mood disorders and postnatal depression. The building program is due for completion in early 2007. Karitane’s collaborative activities with other organisations will continue, including implementing specific services to support the cultural diversity of our clients. Filming has begun on a documentary series to be broadcast on SBS. This will further promote our education messages to a wider audience. Sydney South West Area Health Service Statutory Annual Report 05/06 50 Overview of Major Facilities Liverpool Hospital General Manager Dr Teresa Anderson Category of facility and major services provided Liverpool Hospital is the tertiary referral hospital for southwestern Sydney and is networked with other hospitals in the western zone of SSWAHS. The hospital provides a comprehensive range of high level clinical services including medical, surgical, emergency medicine, intensive care, oncology, mental health, women’s health and newborn care. It is a major trauma centre for NSW. There is a strong commitment to teaching and research across a wide range of disciplines within the hospital. Summary of activity Hospital admissions increased by 12 per cent to 64,927. There were 15,920 operations performed and 3,042 babies born. The number of privately referred non-inpatient admitted occasions of service increased by 4.2 per cent to 135,149 and there were 628,397 non-admitted patient services. The number of presentations to the Emergency Department (ED) increased by 9.4 per cent to 51,794 attendances. This was accompanied by an increase of 15.9 per cent in the number of admissions to the hospital from the ED. Major goals and outcomes Liverpool Hospital participated in an organisation-wide survey as part of the Australian Council on Healthcare Standards (ACHS) EQuIP Accreditation process in February 2006. The excellent work being done across the hospital was recognised with the ACHS awarding a four year Accreditation. Clinical services were significantly enhanced with the commissioning of a new PET-CT scanner and an additional ultrasound machine. The opening of the Respiratory Function Laboratory was an important advance in the provision of specialist services for patients with respiratory disease. To maximise access to clinical services there has been a strong focus on patient flow across the continuum of care, with the hospital participating in the NSW Health Clinical Redesign Project for Patient Flow. The Demand Management Unit was established to work with staff to manage patient discharge and hospital admissions. An Extended Day Only Unit was opened in March and is designed to improve patient flow with elective short stay surgical patients monitored in the Unit prior to discharge. Key issues and events Surgical waiting lists have undergone significant review during the year. This, along with more effective management of theatre lists, has resulted in the number of patients waiting more than twelve months for surgery being reduced to zero. There has also been a significant decrease in the number of patients on surgical waiting lists. The $9.2 million ED refurbishment was completed, more than doubling the unit’s size. Patients moved into the new $32.5 million Mental Health Centre early in 2006. The 50 bed unit provides significantly improved mental health facilities. The hospital also participated in the NSW Health clinical redesign project for emergency mental health. Patient safety and quality of clinical care was strengthened with the appointment of the Director of Clinical Governance. The Clinical Excellence Commission conducted an independent review of the incident management system in 2005. The hospital was commended by the Commission for its comprehensive incident management system which is supported by senior managers and clinicians and led by the general manager. Future direction within the Area network The Stage 2 Redevelopment of Liverpool Hospital will be a major focus over the next five to ten years. Development of the Project Definition Plan for submission to NSW Health commenced and it is expected that building work will start in 2006/07. Ongoing development of the hospital is critical for it to continue to meet the health needs of the rapidly growing community. Implementation of the Clinical Services Plan South Western Sydney Health Network - The Way Forward 2004-2008 will continue. To improve access to health care for our community there will be further development of area-wide services. There will also be a focus on strengthened networking between hospitals across southwest Sydney to enhance Liverpool Hospital’s capacity to perform its tertiary level role. Sydney South West Area Health Service Statutory Annual Report 05/06 51 Overview of Major Facilities Royal Prince Alfred Hospital Executive Director Di Gill Category of facility and major services provided Royal Prince Alfred Hospital (RPA) is a principle provider of specialist healthcare and one of the leading medical teaching hospitals in Australia. The wide range of services provided include the National Liver Transplant Unit, renal dialysis and transplant services, emergency, trauma and intensive care services, medical imaging, cardiology and cardiothoracic surgery, Women’s and Children’s Health, the Institute of Rheumatology and Orthopaedics, respiratory medicine and cancer services including the Melanoma Unit, Breast Cancer Institute and the Sydney Cancer Centre. Summary of activity RPA has a total of 724 beds with a 98 per cent occupancy rate. Total bed days numbered 251,978 with a daily average of 690.4 in patients. RPA had 49,960 ED attendances, 15,691 ED admissions and 12,179 patients were admitted to a ward from the ED. Major goals and outcomes RPA placed significant emphasis on processes and systems to improve patient flow throughout the hospital. Strategies focused on eight main areas, including the Emergency Department (ED) bed management, admissions guidelines, ED roles and staffing, ED communication and technologies, pathology, demand management, discharge planning and Key Performance Indicator (KPI) reporting. These initiatives led to significant improvements across the majority of KPIs, in a period with an 8.6 per cent increase in the number of patients presenting to the ED. New surgical transplantation techniques have been used by Transplant Services. The first application of insitu Split Liver Transplantation techniques in Australia has resulted in more patients surviving with excellent clinical outcomes. There has also been a reduction in waiting times for paediatric liver transplant recipients despite falling deceased organ donor rates. The introduction of laparoscopic techniques for living kidney donor surgery has been used to minimise the physical burden of donation. It is expected that this will result in a 50 per cent increase in the number of living kidney transplant procedures in 2006/07. RPA successfully reached NSW Health target of zero long wait patients by the end of June 2006. This was due to regular reviews of the waiting list data, continued focus on ENT long waits, fortnightly reviews of any overdue cases by the operating theatre NUM and Chair of the Operating Theatre Management Committee, management of operating theatre allocations, and use of the 23-hour and dayonly beds to maximise surgical throughput. The capital works development program has continued with Stage 2a construction of Laboratory Services and Pharmacy commencing in mid November 2005. Stage 2a is planned to be completed in early 2007. Key issues and events Continual improvement of policy development processes has been a key issue with a number of initiatives implemented to improve organisational compliance. These include process mapping, an audit program of important policies and development of a system to improve distribution and evaluation. RPA achieved its four year accreditation status following an organisational wide ACHS survey conducted in October 2005. Only one SA rating was given across all criteria with the rating of one criterion being increased to an EA. The surveyors reported that “RPA clearly demonstrated during the course of the survey that evaluation of care and service outcomes is positively and constructively undertaken, and that a range of improvements in all areas are evident.” Future direction within the Area network Having completed the EQuIP survey in 2005, the hospital is preparing for the Periodic Review in 2007, aiming to achieve ongoing accreditation. Plans are currently awaiting finalisation of EQuIP version 4. Preparations have commenced for the 125 year anniversary of RPA, with a number of exciting events planned for the celebrations in September 2007. Sydney South West Area Health Service Statutory Annual Report 05/06 52 Overview of Major Facilities Rozelle Hospital A/General Manager Clair Edwards Category of facility and major services provided Rozelle Hospital is the largest of the mental health inpatient services in SSWAHS. Services on campus include adult acute units, an intensive psychiatric care unit, older persons’ mental health, inpatient drug health, and rehabilitation and recovery services. The site accommodates a number of nongovernment organisations, special projects and the mental health administration for the eastern zone. Summary of activity Rozelle Hospital has a total of 219 beds. Total bed days numbered 60,391 with a daily average of 165.5 inpatients. Major goals and outcomes In recognition of the aging infrastructure of buildings used by the inpatient services, intensive focus on risk management has seen significant work undertaken to complete fire compartmentation and separation in patient areas. Work continues to maintain heritage buildings, the Chinese Gardens and fountains on the grounds with assistance from NSW Health and the Department of Planning. Key issues and events A 12 bed acute unit was commissioned to assist the reduction of access block in emergency departments in the western zone. The Intensive Psychiatric Care Unit increased capacity from ten to twelve beds and underwent minor renovations to improve facilities for patients. Two $10,000 scholarships were awarded to senior clinical and research nursing staff to improve models of care in mental health service provision. With continuing focus on quality and risk management, Area Mental Health Services continue to promote the access of online policy and procedure through the Intranet. Future direction within the Area network Completion of the 174 bed Mental Health Precinct at Concord Hospital is planned for March 2008. This will see the transfer of inpatient services from Rozelle Hospital to the new purpose-built facility in mid 2008, improving the environment in which staff provide quality mental health care to people within SSWAHS. The Area Mental Health Service has developed a transition management plan to assist the move to the new precinct. Sydney South West Area Health Service Statutory Annual Report 05/06 53 Overview of Major Facilities Sydney Dental Hospital General Manager Graeme Angus Area Clinical Director Associate Professor Sameer Bhole Category of facility and major services provided The Sydney Dental Hospital (SDH) provides a general dental service to eligible patients within SSWAHS and temporarily, to eligible patents residing in the northern sector of SESAHS. As one of two dental teaching hospitals in NSW, SDH also provides specialist treatment to people referred Statewide. Specialist services provided include paediatrics, orthodontics, periodontiocs, oral surgery, prosthodontic, endodontics and implantology. Through its Special Care Dental Unit, SDH provides services to people who have health conditions associated with poor oral health or reduced access to dental services. These patients include those with chronic mental health conditions, drug dependencies, serious medical conditions and the frail elderly. The special care unit conducts a weekly outreach service to nursing homes and holds several seminars each year instructing carers in oral hygiene methods. Summary of activity The SDH provided 41,364 occasions of specialist service. Major goals and outcomes SDH and Oral Health Services have commenced operating as an integrated clinical stream. The new organisational structure has separated the community oral health clinics into three clusters and maintains the SDH as a tertiary and teaching facility dealing with referred specialist treatment for residents of NSW. Oral Health Services is one of the first organisations to trial self-assessment for the draft EQuIP version 4. An agreement is in place with the Australian Council of Healthcare Standards for Oral Health Services to complete a full selfassessment under version 4, and then be surveyed under the new version in early 2007. A review of sterilising services within the hospital and community clinics was conducted and a risk minimisation strategy implemented. Key issues and events • The Oral Health Patient Information System (ISOH) was successfully merged, joining EZ and WZ databases. This will enable greater access for patients to the services across the Area. • Recruitment of dental officers continues to be a major issue for SSWAHS. The NSW Centre for Oral Health Strategy undertook an overseas recruitment campaign that has led to overseas dentists applying for positions with SDH and our community oral health clinics. • Oral Health Services obtained funding of $480,000 from the Department of Health, for purchase of 22 digital x-ray machines for use in the SDH community oral health clinic and the Oral Surgery department. In addition, three dental chairs were purchased with funds from this grant to replace existing chairs at the Concord clinic. • Head of Peridontics, Dr Barbara Taylor, published results of a study showing a significant reduction in risk factors for cardiovascular disease after treatment for severe gum disease. This study, a collaboration between Dr Taylor, Dr Geoff Tofler from Royal North Shore Hospital and Norwegian researchers, has generated a high level of interest both locally and overseas. Future direction within the Area network The SDH will continue to develop its services as a major centre for statewide specialist referrals. Relationships with the universities and training organisations currently offering dental degrees in NSW will continue to be expanded, strengthening the hospital’s leadership role in graduate and post-graduate training. A culture of research and innovation in all dental specialties will continue to be nurtured. Sydney South West Area Health Service Statutory Annual Report 05/06 54 Overview of Major Facilities Tresilian Family Care Centres General Manager David Hannaford President of Council Bob Elmsie OAM Category of facility and major services provided TheTresillian Family Care Centre at Belmore is a Third Schedule Hospital under the Health Services Act and is one of four Tresillian centres offering a range of services aimed at supporting families with the challenges of early parenting. Our professional team provides parents with advice and reassurance during what can often be a very difficult time. A large number of people utilising Tresillian’s services are first time parents. Their queries are often related to breastfeeding, baby’s sleep and settling patterns, coping with twins or dealing with a difficult toddler. Many of the mothers also have complex mental health issues including post natal depression. The Tresillian Parents Help Line operates 24 hours, seven days a week and for rural callers the call is free. Summary of activity Tresillian’s three residential units at Canterbury, Willoughby and Nepean assisted 4,719 mothers and babies after referral from their local health professional. The three Day Stay units at Wollstonecraft, Canterbury and Nepean helped 5,144 mothers and babies. Outreach teams at Wollstonecraft and Canterbury visited 3,375 families in their own homes. The Parents Help Line provided advice to 52,585 parents. Major goals and outcomes • Dr Cathrine Fowler was appointed to the position of Tresillian Chair in Child and Family Health at the University of Technology, Sydney (UTS) Centre for Midwifery and Family Health – a joint appointment between UTS and Tresillian Family Care Centres. Tresilian Council has funded the Chair for five years. • This appointment follows the launch of the Graduate Certificate in Child and Family Health Nursing in partnership with UTS, which has brought the longstanding Tresillian Nursing Education Program into a university setting. The first cohort of students began at UTS early in March, 2006. Key issues and events In February, ninemsn funded a six month ground-breaking pilot program providing online advice for new mums. The partnership, Messenger Mums is the first of its kind in Australia. New mums can now contact a professionally trained Tresillian Child and Family Health Nurse for advice, 20 hours a week via ninemsn’s leading instant messaging service, MSN Messenger. The service has proven enormously popular with new parents, particularly those living in regional areas and younger mums. Future direction within the Area network The Tresillian Council and the Board of Karitane are continuing to build on their relationship as both services are now located within SSWAHS. Discussions will be centred on the possibility of sharing resources in research, education, quality improvement and Parents Help Line. Sydney South West Area Health Service Statutory Annual Report 05/06 55 Allied Health Services Clinical Director Dr Katherine Moore Summary of activity, including range of services provided Allied Health professionals work in partnership with clients and their families to optimise physical and psychosocial function and develop healthy life skills. Allied Health includes the professions of physiotherapy, podiatry, psychology, speech pathology, social work, orthoptics, nutrition and dietetics, occupational therapy and orthotics, as well as Library Services and Health Care Interpreter Services. These services improve quality-of-life for clients following chronic or acute episodes of illness. The Health Care Interpreter Services play a vital role to ensure non-English speakers are not disadvantaged. Clinician access to comprehensive library services contributes to the provision of evidence- based contemporary health care. Major goals and outcomes A nutrition service was provided to the HIV clinic at Bigge Park Centre, Liverpool. Dietetics staff were involved in a new education service for pregnant women at Fairfield Hospital maternity unit and a new renal pre-dialysis clinic in conjunction with a nurse and social worker in Macarthur. Malnutrition screening was introduced at Concord, RPA and Canterbury Hospitals for early identification of patients at risk of malnutrition. A new intervention was introduced in Lymphoedema treatment with a hand-held low level laser. New multidisciplinary guidelines for tracheostomy decannulation/ weaning at Liverpool were developed. An Interpreter Inpatient Program was established at RPA addressing the need to provide interpreters to wards at short notice. At Bankstown Hospital, an inflammatory bowel disease outpatient nutrition clinic was set up and a new group program has been established for young male haematology patients to help them understand and cope with their cancer. Another new initiative at Bankstown is the Living with Cancer program for Arabic patients and their carers, supported by Oncology Social Work and the Cancer Council. Key issues and events The Women and Children’s Health Social Work Team, in conjunction with Newborn Care staff and the Department of Community Services, ran a successful program for foster carers of babies with Neonatal Abstinence Syndrome. The podiatry team have produced evidencebased guidelines for Partial Nail Avulsion procedures under local anaesthesia. This procedure can now be performed at both Canterbury and Concord Hospital podiatry outpatient clinics. A project reviewing patient satisfaction following non-surgical intervention for diplopia (double vision) highlighted the benefits of orthoptic intervention such as Fresnel prisms, occlusion or the use of a head posture. Post intervention, 85 per cent of patients reported no diplopia and a high level of satisfaction. Future direction within the Area network Allied Health has continued to work towards forming a single stream across both zones beginning with the appointment of the SSWAHS Director of Allied Health in March 2006. The various Allied Health professions are now working on individual quality plans to link into the Allied Health Quality Plan, which was the result of the July 2006 Allied Health Planning Day. The future directions of Allied Health include focusing on workforce recruitment and retention, supporting students and new graduates, increasing participation in research and education as well as improving data management and communication systems across the area health service to ensure timely and effective services for patients and their carers. Sydney South West Area Health Service Statutory Annual Report 05/06 56 Drug Health Services Director Karen Becker Summary of activity, including the range of services provided Key issues and events Drug Health Services (DHS) operates across 23 sites including 9 hospitals and 17 community health facilities. Services include the Opioid Treatment Program (methadone and buprenorphine clinics); counselling; specialist medical clinics; inpatient withdrawal management (detoxification); inpatient rehabilitation; outpatient withdrawal management; court diversion programs, Harm Minimisation (including Needle Syringe Programs); hospital consultation and liaison services; community outreach; tobacco cessation clinics and a range of associated projects that address key clinical issues such as Aboriginal health and co-morbidity. The Resource and Education Program for Injecting Drug Users (REPIDU) introduced a new service to provide low threshold healthcare to meet the broader needs of clients and provide referrals into Drug Health and Mental Health services. In addition, specialist medical clinics in viral hepatitis, HIV, and sexual health are planned. A range of initiatives to progress the amalgamation of DHS to an area-wide service resulted in increased coordination, resource efficiencies and enhancements to models of clinical care. Access to and discharge from detoxification and rehabilitation services has been improved. Solid clinical partnerships continue to be maintained with the Redfern Aboriginal Medical Service to address the high level of public drug activity in the area and DHS is also working closely with the Redfern Waterloo Authority to address issues of public alcohol consumption. Major goals and outcomes To enhance drug health hospital consultation and liaison services, existing DHS Clinical Nurse Consultant positions have been modified at Campbelltown and Bankstown Hospitals and an extended hours service established at Liverpool Hospital. Two new full time Clinical Nurse Consultant positions have also been established and recruited at Liverpool Hospital ED. The Magistrates Early Referral into Treatment (MERIT) program began at Fairfield Local Court. This court diversion program operates from Burwood, Camden, Campbelltown, Bankstown and Liverpool Local Courts and also accepts referrals from the Downing Centre in the centre of Sydney. The State Wide Advisory Team is involving GPs and community pharmacies in the treatment of opioid dependent patients through a number of consultations and training programs. An Aboriginal Liaison Officer based at Fairfield was appointed in February and an Aboriginal Womens’ Support Group at RPA Opioid Treatment Clinic commenced in June. Implementation of the Redfern Waterloo Human Services Plan continued with draft protocols developed between DHS and Mental Health Services to enhance care of people with both substance use and mental health issues. Clinical services for the high risk population of pregnant drug-using women include two Clinical Nurse Consultants who coordinate teams focusing on early intervention. The Area Health Service offers four dedicated tobacco cessation clinics. Half-day clinics operate at three sites: RPA respiratory outpatients, RPA DHS and Croydon Health Centre. Nicotine replacement therapy is also available to SSWAHS staff. Future direction within the Area network DHS will continue to work closely with Mental Health Services and NSW Health to identify and manage issues relating to co-morbidity in treatment. The commitment to developing Aboriginal DHS and increasing both access and retention of Aboriginal People in treatment will be maintained. The MERIT scheme will continue to be expanded to all local courts in SSWAHS. Sydney South West Area Health Service Statutory Annual Report 05/06 57 Mental Health Services Clinical Director Dr Victor Storm Summary of activity, including the range of services provided The Area Mental Health Service provides clinical inpatient and community-based services across the age range including perinatal, child and adolescent, early intervention, acute assessment and treatment, rehabilitation, community support, consultation/liaison, dietary disorders, and oldage psychiatry. It also conducts extensive education, training and research activities. Major goals and outcomes 2005/06 has seen the completion of major projects for Area Mental Health. The new 50bed Liverpool Hospital Mental Health Centre was opened by the Premier and Minister for Health in February, consolidating all adult mental health inpatient and outpatient clinical services in one two-storey purpose-built building on the Liverpool Hospital campus. It provides a base for the Liverpool community mental health services and accommodation for research, teaching and administrative services. A collaborative project between Area Mental Health and Catholic Health Care has enabled elderly patients with long-term needs to be cared for in purpose-built accommodation in Catholic Health Care’s Holy Spirit facility at Croydon. The site of the former veteran’s ramp wards at Concord Hospital was cleared to enable construction of the new mental health facility to begin. The new mental health precinct is due for completion in March 2008 and services at Rozelle Hospital will relocate to the new facility. Construction of the new 20-bed sub acute mental health facility at Campbelltown has been completed. It is now in commissioning phase and staff are actively being recruited to allow opening of the service in October 2006. Key issues and events Across the Area, partnerships promoted by the Housing and Accommodation Support Initiative between Mental Health, Department of Housing and non-government organisations have assisted a number of people to successfully integrate into community living or to maintain their accommodation. Bankstown Mental Health Service published Guidelines for the Management and Treatment of Borderline Personality Disorder. Dialectical Behaviour Therapy programs have been expanded as a result. Bankstown and Liverpool Mental Health Services have successfully undertaken the EQuIP Organisation Wide Survey in 2006, achieving a four-year accreditation by the Australian Council on Healthcare Standards. A specialist First Onset Psychosis Service was established in the inner west areas of Marrickville, Redfern and Camperdown as a means of improving outcomes for young people experiencing mental health problems. The Marrickville Acute Care Mental Health Team was awarded the Local Area Commander’s Certificate of Appreciation by Commander Vicky Arena and Commissioner Ken Maroney. Future direction within the Area network Planning is well advanced for the move of clinical services from Rozelle Hospital to a new mental health campus at Concord Repatriation General Hospital in 2008. The recently released document NSW: A new direction for Mental Health, provides optimism for the expansion of community services and other specialist programs over the coming years. Sydney South West Area Health Service Statutory Annual Report 05/06 58 Mental Health Services Mental Health Services Performance Indicators Client Related Provider Time* SSWAHS Actual hours Expected hours Ambulatory Full time Equivalent Base 0.0 486617.0 415.5 % Currently not reportable * This information is currently not captured. A future redesign of our database will address this issue. SSWAHS NSW Recorded Outcome Measures as % of Expected Actual Expected 15201 32902 108259 170669 Separations - own area Inpatient Self Sufficiency Total Separations separations - other areas own residents 206 3337 1150 17598 %Own resident separations 94% 93% % 46 63 %Own resident separations from other areas 6% 7% SSWAHS NSW 3131 16448 SSWAHS NSW Emergency Department Access Block for Mental Health Problems % Jun 2005 % Jun 2006 54% 45% 31% 29% Notes: 1. Actuals quoted for Provider Time and Outcome Collection Occasions were extracted from the State Health Information Exchange as at 15 September 2006. These figures are currently indicating reporting compliance rather than service provision. 2. Outcome collection occasions include only inpatient and ambulatory settings. Sydney South West Area Health Service Statutory Annual Report 05/06 59 Nursing and Midwifery Services Director Kerry Russell Program led by Clinical Nurse Consultants has been developed and implemented. Summary of activity, including the range of services provided Following a visit by the Danish Council of Deans in April, SSWAHS formed a partnership with the University of Tasmania and The Schools of Nursing in Denmark to provide clinical placements for final year Danish nursing students. Clinical Nurse Consultants supervising the students have been recognised by the University of Tasmania with a clinical academic title. Nursing and Midwifery Services are responsible for the standard of nursing care across the area health service. This includes recruitment and retention of staff, education, clinical practice and research for a workforce of some 10,800 nurses. Major goals and outcomes Workforce continues to be a major issue for nursing services and a number of strategies are in place to reduce vacancies and reliance on agency staff. Recruitment of nursing staff has improved with a significant reduction in the number of vacancies. Recruitment of overseas nurses through the NSW Health recruitment campaigns has been a positive workforce strategy. 153 registered nurses have started at SSWAHS facilities through this strategy since 2005. An additional 88 nurses from overseas have been independently recruited to SSWAHS through the Sydney Nurses internet site. SSWAHS is committed to the employment of 28 Nurse Practitioner positions. To date we have 14 Nurse Practitioners who are authorised by the NSW Nurses and Midwives Board and 10 Nurse Practitioners in transitional appointments across a range of specialties. Key issues and events A mentoring program has been established for Nursing Unit Managers and Nurse Managers, to further develop their skills. 15 participants are currently enrolled in the first course. Five nurses completed the Clinical Leadership Program, which focused on self-development closely linked with patient/client development and quality improvement. The Nurses and Midwives Record of Achievement, a competency based assessment manual, has been developed and will be marketed widely across the health system. SSWAHS has established a nursing conjoint appointment with the University of Tasmania and Juliet Sondermeyer has been appointed to the position. Through funding provided by State-Wide Services, a partnership was formed with the Greater West Area Health Service for the provision of nurses to relieve in rural and remote areas. 10 nurses from SSWAHS have been seconded to locum nursing positions in the GWAHS. SSWAHS has entered into a new agreement to provide clinical placements for students of Notre Dame University. These students complete placements at Liverpool, Campbelltown, Camden and Bowral Hospitals. The Nursing Clinical Practice Advisory Committee was established to develop and review policies/guidelines utilising evidence based practice. Future direction within the Area network A clinical indicator database will be developed to measure outcomes of nursing care. Staff development strategies, particularly in leadership and management, will continue to be developed and implemented. Opportunities for further partnerships with international organisations to provide future recruitment opportunities will be pursued. An International Clinical Undergraduate Nursing Sydney South West Area Health Service Statutory Annual Report 05/06 60 Oral Health Services Area Clinical Director Associate Professor Sameer Bhole General Manager Mr Graeme Angus Sydney South West Oral Health Services incorporating Sydney Dental Hospital (SDH) provides general dental services for eligible people residing in SSWAHS. SDH is also a major referral centre for tertiary oral health management. The community oral health clinics provide general dental services to both eligible adults and children at their clinics. The School Assessment Program provides an assessment and treatment service to children. Summary of activity, including the range of services provided Oral Health Services has a full-time equivalent staff of 465.5. It provided 179,461 occasions of service to its adult population and 54,909 occasions of service to child clients. 41,364 occasions of specialist service were also provided, as well as 13,339 occasions of service relating to dentures Major goals and outcomes Integration of the Information System for Oral Health database was completed in June 2006, ahead of schedule. Standardisation of appointment schedules for all Community Oral Health Service clinicians is underway, so that all clinicians have the opportunity to carry out a more varied case-mix. This has also allowed the service to amalgamate waiting lists, and to offer patients a course of general care at any clinic in the Sydney south west area. Key issues and events The appointment of the Associate Director Clinical Operations for the Community Oral Health Service, along with the three service managers for the eastern, central and south west clusters, has clarified and stabilised the clinical and corporate functions of the recently merged service. A comprehensive recruitment campaign, in partnership with the Centre for Oral Health Strategy, is aimed at filling all clinical vacancies within the first half of the next financial year. The Community Oral Health Clinic within Concord Hospital has installed two new dental chairs with a third planned to help meet the needs of patients in this area. The acquisition of 22 digital radiography units for the Community Oral Health Clinic at SDH has seen the hospital become the biggest provider of digital radiography in Australia. Digital radiography will dramatically improve clinical efficiency and accelerate favourable patient outcomes. Future direction within the Area network Planning to establish Oral Health Services in purpose-built polyclinics across the Area will continue. The Special Needs Dentistry unit will expand to include allocated appointments within the community oral health clinics. Activity Levels Key Indicators Staff EFT Occasions of service, adults Occasions of service, children Occasions of service, specialist Occasions of service, dentures 2002/03 CS 343 134,599 29,570 46,173 20,364 2002/03 SWS N/A 119,288 53,061 1,310 15,275 2003/04 CS 327 126,211 27,267 42,811 19,926 Sydney South West Area Health Service Statutory Annual Report 05/06 2003/04 SWS 124.20 105,220 37,061 1,026 6,488 2004/05 SSWAHS 465 202,749 62,743 41,972 13,496 2005/06 SSWAHS 465.5 179,461 54,909 41,364 13,339 61 Population Health Director Associate Professor Peter Sainsbury Summary of activity, including range of services provided Key issues and events Population Health, created as an area-wide service in 2005/06, delivers evidence-based programs to improve the health of the population, reduce health inequalities and address gaps in services. The Public Health Unit won a NSW Health Baxter Award for producing the operational guidelines, Infectious disease outbreaks: an innovative approach to evaluate and improve public health interventions, for the planning and implementation of future interventions across NSW. Population Health incorporates the Health Promotion Unit, the Public Health Unit, the Research, Evidence Management and Surveillance Service (REMS), the HIV/AIDS and Related Programs Coordination Unit and the Centre for Health Equity Training, Research and Evaluation (CHETRE). The Public Heath Unit also took a lead in developing, with the Counter Disaster Unit, the draft SSWAHS plan for responding to pandemic influenza. Major goals and outcomes The Public Health Unit continued the schoolbased immunisation program and provided 26,000 vaccinations to children in 168 schools in SSWAHS. Population Health has been an active partner in the Greater Western Sydney Health Impact Assessment Project, examining the health impacts of urban development proposals in greater western Sydney. The Health Promotion Unit began a nurse home-visiting program, Healthy Beginnings, aimed at reducing childhood obesity from birth by improving first-time mothers’ approaches to healthy feeding and active play for children. The Ma’feesh cigara men gheir khosara (There is no cigarette without loss) project is reducing the prevalence of smoking among the Arabic speaking community. A tracking survey was completed and radio, billboard and bus advertisements developed. The development and implementation of evidence-based practice training, monthly Population Health Research and Evidence Meetings, and capacity building for Health Impact Assessment have contributed to the development of the Population Health workforce. Café 2163, part of the Health Promotion Unit’s Running on Empty food security project, received funding for a coordinator from the Cabravale Diggers Community Development Support Program. The Villawood café is run by a group of volunteers from the Villawood Food Action Group who offer hot nutritious meals free of charge to disadvantaged people, many of whom have a mental illness. Future direction within the Area network Priorities during 2006/07 will include the further development of strategies to improve the health of children, reduce overweight and obesity, tobacco consumption and the transmission of sexually transmitted infections, and working with other organisations to develop healthy urban environments. Sydney South West Area Health Service Statutory Annual Report 05/06 62 Quality Clinical Indicators Clinical indicators (CIs) are rate-based figures which can show where we are performing particularly well and can serve as a model for others. When we are performing at a suboptimal rate, compared to national or past data, it can act as an alert for further investigation or review of clinical practice to improve the quality of care provided to our patients. The former Central Sydney Area Health Service (eastern zone SSWAHS) has published in its annual report since 2002/03 a selection of CIs that have either a state or national comparison. We have continued the reporting this year and have included some western zone indicators where they collect the same indicator. Adult renal transplantation Numerator: Number of patients/grafts surviving at one year. Denominator: Number of renal transplant patients/grafts. *SWRS: State Wide Renal Services Over the past eight years the Statewide Renal Services (SWRS) transplant unit, based at Royal Prince Alfred Hospital, has had excellent outcomes compared to data for Australia and New Zealand (derived from the ANZDATA Registry). The SWRS results are considered a benchmark at one year follow-up. This is particularly pleasing considering the high proportion of patients who are high risk either immunologically for rejection or medically because of co-morbidities. % survival at one year Year 1998 1999 2000 2001 2002 2003 2004 2005 SWRS* (CSAHS) patients 98% (n=59) 100% (n=51) 92% (n=52) 97% (n=62) 98% (n=61) 100% (n=66) 97% (n=70) 98% (n=64) Australian/NZ patients 95% 95% 97% 96% 98% 98% 96% Not available SWRS (CSAHS) grafts 96% (n=59) 98% (n=51) 91% (n=52) 96% (n=62) 95% (n=61) 98% (n=66) 96% (n=70) 98% (n=64) Australian/NZ grafts 91% 90% 94% 93% 95% 92% 90% Not available Adult liver transplantation survival rates Both patient survival and graft survival are measured as a patient can have more than one liver graft. Numerator: Number of patients/grafts surviving at one year. Denominator: Number of liver transplant patients/grafts. *ANZLTR: Australian and New Zealand Liver Transplant Registry % survival at one year Year RPAH patients 1999 2000 2001 2002 2003 2004/2005 2005/2006 89% (n=28) 90% (n=39 82% (n=27) 100% (n=43) 97% (n=38) 88% (n=50) 97% (n=33) ANZLTR* patients 93% (n=117) 92% (n=151) 86% (n=125) 96% (n=151) 94% (n=143) NA NA Sydney South West Area Health Service Statutory Annual Report 05/06 RPAH grafts ANZLTR* grafts 87% (n=31) 83% (n=42) 79% (n=28) 96% (n=47) 93% (n=41) 87% (n=52) 89% (n=36) 90% (n=124) 90% (n=157) 80% (n=135) 94% (n=157) 92% (n=150) NA NA 63 Quality Clinical Indicators Obstetrics Numerator: Number of deliveries/interventions for year. Denominator: Number of babies delivered for year. Hospitals Canterbury Royal Prince Alfred Camden Fairfield Liverpool Campbelltown Bankstown Bowral SSWAHS rate NSW statewide rate* Normal delivery 59.9 62.3 89.5 78.7 69.2 68.7 70.7 64.3 68.1 Forceps vaginal 0.9 2.7 2.8 0.4 1.1 0.3 1.8 4.1 1.7 2004** Vacuum extraction 8.1 8.2 1.5 6.4 6.1 5.7 7.6 14.5 7.7 Vaginal breech 0.2 0.6 0.2 0.2 0.8 0.5 0.3 0.3 0.5 Elective caesarean 10.4 14.4 1.3 9.3 11.9 13.5 11.6 9.3 12.4 Emergency caesarean 10.4 11.8 4.6 4.9 10.9 11.3 8.0 7.5 9.7 62.1 3.3 7.0 0.4 15.3 11.8 *Published in the NSW Public Health Bulletin **2005 data not available at publication Hospitals Canterbury Royal Prince Alfred Fairfield Liverpool Campbelltown Camden Bankstown Bowral NSW statewide rate* Normal delivery 71.1% Forceps vaginal 1.6% 2003 Vacuum extraction 6.3% Vaginal breech 0.1% Elective caesarean 10.4% Emergency caesarean 10.4% 61.9% 2.0% 7.7% 0.5% 14.2% 13.4% 76.2% (n=1378) 71.6% (n=2220) 69.5 (n=1404) 85.0% (n=453) 73.8% (n=1339) 61.5% (n=402) 62.8% (n=53424) 1.3% (n=24) 0.7% (n=21) 0.2 (n=5) 5.1% (n=27) 1.9% (n=35) 4.7% (n=31) 3.4% (n=2875) 6.4% (n=115) 6.1% (n=190) 6.6 (n=133) 0.4% (n=2) 5.8% (n=106) 14.1% (n=92) 6.8% (n=5788) 0.6% (n=10) 0.8% (n=24) 0.2 (n=5) 0.2% (n=1) 0.9% (n=16) 0.3% (n=2) 0.4% (n=371) 9.2% (n=167) 11.3% (n=349) 13.1 (n=265) 1.3% (n=7) 10.6% (n=193) 11.5% (n=75) 15.1% (n=12820) 6.4% (n=115) 9,5% (n=296) 10.3 (n=209) 8.1% (n=43) 6.9% (n=126) 8.0% (n=52) 11.5% (n=9744) 100% (n=1809) 100% (n=3100) 100% (n=2021) 100% (n=533) 100% (n=1815) 100% (n=645) 100% (n=85032) *Published in the NSW Public Health Bulletin Sydney South West Area Health Service Statutory Annual Report 05/06 64 Quality Clinical Indicators Obstetrics Hospitals Canterbury Royal Prince Alfred Fairfield Liverpool Campbelltown Bankstown Bowral NSW statewide rate* Normal delivery 70.6% (n=1017) 62.3% (n=2198) 77.8% (n=1422) 74.0% (n=2194) 74.5% (n=1943) 75.9% (n=1335) 63.1% (n=386) Forceps vaginal 2.3% (n=33) 1.8% (n=63) 1.0% (n=18) 1.1% (n=33) 0.7% (n=18) 1.3% (n=22) 3.6% (n=22) 64.2% (n=54271) 3.6% (n=3034) 2002 Vacuum Vaginal extraction breech 8.3% 0.1% (n=119) (n=1) 9.2% 0.7% (n=325) (n=24) 7.9% 0.3% (n=145) (n=6) 6.7% 0.9% (n=198) (n=26) 5.1% 0.5% (n=134) (n=13) 7.6% 0.6% (n=133) (n=11) 14.7% 1.0% (n=90) (n=6) Elective caesarean 10.1% (n=145) 13.3% (n=468) 8.0% (n=146) 9.2% (n=273) 10.6% (n=276) 8.6% (n=151) 9.6% (n=59) Emergency caesarean 8.7% (n=125) 12.8% (n=452) 4.9% (n=90) 8.1% (n=241) 8.6% (n=223) 6.1% (n=108) 8.0% (n=49) 100% (n=1440) 100% (n=3530) 100% (n=1827) 100% (n=2965) 100% (n=2607) 100% (n=1760) 100% (n=612) 0.4% (n=353) 13.9% (n=11720) 11.0% (n=9335) 100% (n=84587) 2001 Vacuum Vaginal extraction breech 7.1% 0.2% (n=107) (n=3) 6.7% 0.5% (n=237) (n=17) 5.2% 0.4% (n=95) (n=8) 6.9% 1.0% (n=207) (n=30) 5.3% 0.3% (n=137) (n=8) 5.2% 0.6% (n=93) (n=11) 11.5% 0.6% (n=80) (n=4) Elective caesarean 6.6% (n=100) 13.9% (n=489) 9.8% (n=181) 8.7% (n=259) 9.9% (n=256) 9.5% (n=170) 9.2% (n=64) Emergency caesarean 8.7% (n=132) 11.2% (n=393) 5.5% (n=101) 9.0% (n=269) 8.1% (n=210) 8.3% (n=148) 7.2% (n=50) 100% (n=1514) 100% (n=3520) 100% (n=1843) 100% (n=2980) 100% (n=2588) 100% (n=1791) 100% (n=695) 13.0% (n=10986) 10.5% (n=8894) 100% (n=84379) 6.9% (n=5855) Total *Published in the NSW Public Health Bulletin Hospitals Canterbury Royal Prince Alfred Fairfield Liverpool Campbelltown Bankstown Bowral NSW statewide rate* Normal delivery 75.3% (n=1140) 65.8% (n=2315) 77.8% (n =1434) 72.3% (n=2156) 75.5% (n=1954) 74.9% (n=1342) 64.7% (n=450) Forceps vaginal 2.1% (n=32) 2.0% (n=69) 1.3% (n=24) 2.0% (n=59) 0.9% (n=23) 1.5% (n=27) 6.8% (n=47) 65.4% (n=55206) 4.0% (n=3398) 6.5% (n=5499) 0.5% (n=383) Total *Published in the NSW Public Health Bulletin Supplement Vol 13, No S-4, Dec 2002 - NSW Mothers & Babies 2001 Sydney South West Area Health Service Statutory Annual Report 05/06 65 Quality Clinical Indicators Neonatal Intensive Care Unit In the RPA Neonatal Intensive Care Unit (NICU), the survival rate of babies is monitored and compared to the rates for other NICUs from the New South Wales Health Neonatal Intensive Care Unit Study (NICUS). In the more recent of the two time periods reported, we have more premature babies surviving. Numerator: Number of babies born at a particular gestational age, surviving to hospital discharge. Denominator: Number of babies born at a particular gestational age. 2005/2006 data not available at publication 2002 – 2004: Percentage survival of premature babies born at different gestational ages 24/25 weeks 26/27 weeks 28/29 weeks 30/31 weeks RPA 43.4 83.8 96.3 99.4 NICUS 57.5 84.3 92.3 97.1 2000 – 2001: Percentage survival of premature babies born at different gestational ages 24/25 weeks 26/27 weeks 28/29 weeks 30/31 weeks RPA 58.8 87 97.8 99.2 NICUS 55.4 86 92.4 97 1995 – 1999: Percentage survival of premature babies born at different gestational ages 24/25 weeks 26/27 weeks 28/29 weeks 30/31 weeks RPA 62.3 79.3 91.3 98.2 NICUS 60.6 81.1 92.6 97.1 Day of Surgery Admission Rates Day of surgery admission (DOSA) rates measure how many patients are admitted on the day of their surgery compared to all patients admitted to surgery. A high DOSA rate has the following advantages for patients: • • • • it avoids unnecessary accommodation at hospital before an operation; it means more effective bed utilisation where hospitals can treat more patients and consequently there are shorter waiting times; the use of preadmission clinics better prepares patients for surgery; a decreased time in hospital means less risk of infection. Our DOSA rate has been steadily increasing over time and it is now above the state target of 80 per cent and above the state average of 87.4 per cent. 1997/98 18.1% 47.1% NSW Health statewide rate Not available 1998/99 34.1% 77.7% Not available 1999/00 50.9% 77.2% Not available 2000/01 74.4% 81.0% 80% 77.7% 2001/02 81.3% 85.0% 80% 83.3% 2002/03 85.0% 89.7% 80% 83.9% 2003/04 89.2% 90.0% 80% 87.4% 2004/05 89.6% 91.1% 80% 2005/06 90.0% 91.1% Year Eastern zone Western zone SSWAHS 90.5% Sydney South West Area Health Service Statutory Annual Report 05/06 NSW Health target 80% 66 Quality Clinical Indicators Laboratory Services - availability of urgent haemoglobin results after hours It is important that laboratory test results are made available to hospital staff as soon as possible so that decisions can be made about patient care. After hours, we are able to supply urgent haemoglobin results to staff within 60 minutes in 95.8 per cent of cases, which is more efficient than the national aggregate of 93.3 per cent. Numerator: Number of urgent haemoglobin validated report results with a turn-around-time of less than 60 minutes, after hours. Denominator: Number of requests for urgent haemoglobin results received by the lab after hours. *ACHS: Australian Council on Healthcare Standards Rate Royal Prince Alfred Hospital Sydney West Area Pathology Services Concord Hospital ACHS* national aggregation rate JanJune 2003 98.5% JulyDec 2003 JanJune 2004 JulyDec 2004 JanJune 2005 JulyDec 2005 95.7% 98.3% 97.4% 96.8% 98.4% 99.1% 95.7% 98.9% JanJune 2006 96.5% 98.1% 89.0% 95.8% 90.8% 93.4% 96.0% 57.4% 89.9% 89.6% Not available Speech pathology - improvements in voice quality following speech pathology Numerator: Total number of voice patients who rated an actual improvement in voice quality following speech pathology intervention. Denominator: Total number of voice patients completing treatment and voice outcome scales. n=30 (13 Royal Prince Alfred Hospital, 12 Concord Hospital, 5 Canterbury Hospital). Sydney Voice Interest Group benchmark 80% 2001-2002 2002-2003 2003-2004 2004-2005 2005-2006 83.3% 87.5% 88% 88% 93% Sydney South West Area Health Service Statutory Annual Report 05/06 67 Asset Management Services Capital Works Program Royal Prince Alfred Hospital Stage 2a of the RPA redevelopment commenced on 1 November and construction is well advanced. This stage will complete the Level 3 ‘hot floor’ of the clinical services building and provide the final link to the surgical suite. The construction of the new peri-operative, endoscopy and bronchoscopy suite will provide patients with seamless entry into the hospital, improving both service delivery and efficiency. Completion of the Stage 2a laboratories will enhance the working environment, facilitating collaboration between services and improving work flows. Stage 2b of the program will commence by mid 2007, heralding the final phase of construction on the campus. The renovation of the Victoria Pavilion will complete the refurbishment of Laboratory Services and provide a new outpatient pharmacy on Level 5, giving access to outpatient pharmacy services on the Eastern Campus. Concord Repatriation General Hospital Work commenced on the new mental health precinct at Concord in 2005 with the demolition of existing infrastructure on site. Construction of the new facility is expected to commence in July 2006. This 174 bed project will facilitate the relocation of mental health services from the Rozelle Hospital Site. The new complex will provide inpatient services as well as extended care and rehabilitation services within a modern purpose-built environment. Marrickville Community Health Centre Construction of the new centre was completed in April 2006 with all services relocated in June 2006. The purpose-built facility provides a one-stop shop for community based services including early childhood, adolescent and family, community nursing and post-acute care services, migrant health, mental health and mental health rehabilitation (living skills), podiatry and sexual health services. The centre will form the hub for community health services for residents of the Marrickville area. Camden and Campbelltown Hospitals This year saw the completion of the $133.7 million Macarthur Strategy. This project, spanning several years, involved demolition, reconstruction and refurbishment of facilities at Camden and Campbelltown Hospitals. The final phase of the project was completed in late 2005 at Campbelltown Hospital, with the commissioning of the newly refurbished Maternity Unit, Intensive Care Unit and staff office accommodation. This project has improved the amenity for both staff and patients, enabling provision of high level clinical care within a modern setting. The new Campbelltown Mental Health Unit was completed in January 2006. The $3.2 million building will house 20 sub-acute patients once commissioning is complete. The unit will further enhance the delivery of quality care to mental health patients within the Macarthur district. Liverpool Hospital The new Mental Health facility at Liverpool Hospital was commissioned in January 2006. This $24.8 million project provides 50 beds for acute, non-acute and high dependency patients in a modern, purpose-built environment. The facility also provides office accommodation for the area mental health directorate and university affiliates. Liverpool Stage 2 Service and facility planning for the next stage of redevelopment on the Liverpool Hospital campus commenced in January 2006. The Clinical Services Plan and Services Procurement Plan were completed in February and May 2006 respectively. In June 2006 the Premier and Minister for Health announced the $390 million next phase of works to commence in early 2007 including a new clinical services building, integrated refurbishments and major site infrastructure upgrades. The new building will accommodate additional inpatient, critical care, ambulatory care, procedures and diagnostic services and includes extensions to the education facilities of the hospital. The project is targeted for statutory approval and tender in late 2006. Sydney South West Area Health Service Statutory Annual Report 05/06 68 Corporate Services Summary of business activity Non-clinical support services across SSWAHS are managed by Corporate Services. This is a diverse portfolio including risk management, occupational health and safety (OHS) and rehabilitation, procurement and tendering, contract management, overseeing complex investigations and administrative and legal services. Major goals and outcomes Amalgamation Amalgamations of supply services, human resources, payroll, information systems division, capital works, pathology, transport and fleet management have been finalised. Implementation of amalgamation plans for finance, food services, engineering services and OHS services have substantially progressed. Recommendations for future service provision within SSWAHS were cognisant of the plans developed under the NSW Health Shared Corporate Services Program. The amalgamation of SSWAHS services has been possible through co-operation and consultation between management, staff and unions. Savings from the restructuring of corporate services have been returned to fund clinical services. In addition to these changes, SSWAHS has actively participated in committees and working parties implementing the NSW Health shared corporate services program. Financial management has been simplified with the creation of one general ledger which replaces a number of different systems, facilitating good corporate governance. In addition, material management has been reviewed and rationalised and the supply warehouse at Wetherill Park relocated to Concord Hospital. A risk analysis has been completed and a risk register developed for the whole Area Health Service for the ongoing management of risk. With respect to workers compensation, a surplus was achieved to both premium renewal and hindsight results. An area-wide approach to purchasing and tendering has resulted in more competitive prices being achieved for the benefit of clinical services. Key issues and events Waste management SSWAHS facilities continued to develop and implement strategies in line with the Government’s Waste Reduction and Purchasing Policy (WRAPP). Facilities monitor performance through the collection of indicators for clinical work, sharps waste, general waste, recycling and OHS incidents related to waste management. Energy management As part of its ongoing commitment to improve energy management, SSWAHS conducted an audit of water consumption at all major sites and joined Sydney Water in their Every Drop Counts business program. Areas where significant savings could be made were identified and a subsidy from Sydney Water to undertake improvements was received. The savings at Concord Hospital were sufficiently large for the facility to receive a water conservation award from Sydney Water. Parallel with the water saving program, SSWAHS completed a trial modification to the electrical supply for a main cooling tower at RPA. Results from the trial indicate a reduction of 70 per cent in electricity usage was achieved. In the coming financial year, a feasibility study will be undertaken to assess the potential savings across the Area Health Service. Future direction SSWAHS will continue to improve the efficiency and effectiveness of corporate services in consultation with staff and unions. Existing energy and waste management plans will continue to be implemented. Existing policies and procedures will continue to be reviewed in order to develop a set of simple, area-wide guidelines for staff. Fleet Management SSWAHS will instigate a wide range of initiatives designed to reduce the size and operating costs of the motor vehicle fleet and introduce a rigorous governance model to ensure compliance with both NSW Health and Area Health Service policies. The development of area-wide policies and procedures has progressed, leading to improved management for the benefit of both individual staff and their managers. Sydney South West Area Health Service Statutory Annual Report 05/06 69 Financial Services Summary of business activity Key issues and events The Finance Department operates to ensure the Area’s financial resources and assets are managed efficiently and effectively through appropriate planning, coordination and monitoring. The development and maintenance of consistent, area-wide financial and accounting policies and procedures is vital to ensure and enhance quality control in financials and operations. All budget and financial performance reports are now distributed to internal stakeholders in electronic format. There have also been major efficiency and effectiveness improvements in the preparation of financial performance reports for external stakeholders. The consolidated SSWAHS Annual Financial Report for the period ending 30 June 2006, and the monthly report to NSW Health, were prepared from the consolidated Oracle financial reports, thus eliminating the previous year’s duplicated efforts when the financials were in two separate data bases (the former Central Sydney and the former South Western Sydney Area Health Services). Major goals and outcomes The implementation of the Oracle Financials Version 11i from version 10.7 was successfully rolled out across SSWAHS in September 2005. This immediately allowed SSWAHS to operate on a single Oracle Financials System with an integrated general ledger and a single uniform chart of accounts. The Oracle Financials system 11i has been used as the major budgeting and financial reporting tool. Uniform financial and budget performance management reports are provided across the Area – for facilities, clinical groups and cost centres. This ensures consistency and efficiency in the interpretation of financial data. The Accounts Payable Function was also centralised in September and the V Money system (a payment system for Visiting Medical Officers) data-base was integrated at the same time. Future direction The Financial Services Department continues to place a high priority on the provision of quality budget and financial management information systems for all stakeholders. Over the next year, the Finance Division will continue to work closely with clinical groups across SSWAHS to implement various necessary changes as cost centres are being reviewed and consolidated by the facilities and clinical services. Sydney South West Area Health Service Statutory Annual Report 05/06 70 Information Management & Technology Division Summary of business activity • The Information Management and Technology Division (IM&TD) provide information management and technology support to SSWAHS clinical, corporate and support services. Undertook a pilot project involving sending discharge referrals to GPs via secure encrypted emails • A Community Nursing Registration, Intake and Referral solution developed in the EMR and implemented at Canterbury Community Health Centre Major goals and outcomes The Electronic Medical Record (EMR) system continues to be enhanced and extended across the Area, allowing delivery of results reporting and the implementation of electronic ordering in the western zone. The PathNet Laboratory Information Management System has also been integrated into the EMR and implemented area-wide. Key issues and events A major project to retire the former SWAHS Patient Administration System was commenced and the western zone Oracle Financial and Materials Management System was replaced with the Area-wide Oracle 11i system. IM&TD continued to work with various facilities and clinical departments to enhance the scope of information available through the Intranet. Other EMR projects included: • The integrated EMR maternity solution implemented at Canterbury Hospital • Replacement of the Drug Health system with an integrated EMR solution • An integrated EMR renal dialysis solution implemented at Concord, RPAH and Dame Eadith Walker • The rollout of electronic discharge referrals continued with implementations at Canterbury and Campbelltown hospitals • A project to incorporate a Medical Oncology solution in the integrated EMR commenced • Research database replacement project for the Sydney Cancer Centre commenced • A Data mart solution for ad-hoc reporting was developed and piloted with Gastroenterology and Liver Services as part of their second stage EMR project • A project to replace the existing standalone Emergency Department information system with an integrated EMR solution (FirstNet) was started • A medications management project commenced Future direction The Information Management and Technology Strategy emphasises the need to move forward with projects, which support the patient care process. Over the next five years, SSWAHS will continue to establish a single integrated patientcentred enterprise-wide clinical information system known as the Electronic Medical Record. During the next 12 months, additional EMR functionality will continue to be piloted and enhanced area-wide. New technology solutions will be designed and implemented to increase the availability of the EMR system. Other major projects in 2006/07 include: the retirement of the western zone Patient Administration System (facility by facility); ongoing rollout of electronic orders to the western zone; replacement of western zone obstetrics system; and implementation of FirstNet; Medication Management, continued rollout and development of community health EMR solutions and various EMR and research projects. In addition to these clinically orientated projects, various other integration, amalgamation, rationalisation, and infrastructure projects will also be progressed for corporate and support services. Sydney South West Area Health Service Statutory Annual Report 05/06 71 Internal Audit Department Summary of business activity Internal auditing is an independent, objective, assurance and consulting activity designed to add value and improve the operations of SSWAHS by bringing a systematic, disciplined approach to risk management, control and governance processes. Development of the consolidated audit plan allowed identification of auditable areas of sufficient risk which had not previously been subjected to an audit review. A number of these systems and activities were audited in 2005/06. Major goals and outcomes Future direction The Internal Audit Department provides an independent review of hospital systems, operations, activities, policies and procedures and where warranted, recommends cost effective controls and solutions. This process is expected to continue until all financial and related operations of major risk within SSWAHS have been subjected to an audit. Thereafter, it is expected that all major systems, as identified in the consolidated audit plan, will be reviewed once every two years. Key issues and events The audit units at Royal Prince Alfred and Liverpool Hospitals have been successfully merged and a consolidated audit plan has been put in place for the entire Area. Sydney South West Area Health Service Statutory Annual Report 05/06 72 Public Affairs and Marketing Summary of business activity The Public Affairs and Marketing department promotes the corporate identity of SSWAHS, its hospitals and healthcare facilities. It is the first point of contact for the media. Our goal is to communicate both internally and externally, the work being carried out at our facilities for the benefit of patients and the wider community. • The official opening of the Cancer Pharmaceutical Research Laboratory at Concord Hospital by the Hon Frank Sartor, Minister Assisting the Minister for Health (Cancer). Scientists at the laboratory announced they had made a breakthrough in reducing the risk of life-threatening chemotherapy toxicity and malnutrition Our expertise includes internal and external communication strategies, media advocacy, specialised promotion campaigns, corporate publications and event management. • Completion of demolition of the former ramp wards for veterans at Concord, allowing work to begin on the $58 million mental health precinct. Mental Health services at Rozelle hospital are expected to relocate here in the latter half of 2008 Major goals and outcomes • Important Aboriginal health initiatives were publicised in the local and indigenous media including the Aboriginal Cardiovascular project at RPA – the first program to provide opportunistic screening for the indigenous community in a hospital setting Public Affairs and Marketing became a fully amalgamated service in September 2005, providing an area-wide service under the leadership of a single director co-ordinating all media, communications and events across the two zones of SSWAHS. An electronic newsletter was produced to inform staff about the new area, the new management structure and new-area wide positions as they were filled. A quarterly area-wide printed newsletter for distribution to all staff was also produced. The community was kept informed of new clinical initiatives and services, additional funding, and progress on the capital works being undertaken at our hospitals and health services. Key issues and events Many stories from facilities across SSWAHS were featured in national, metropolitan and local media, including: • The new $7.5 aged care precinct at Concord Hospital, officially opened by the NSW Health Minister John Hatzistergos • The $32.5 million Mental Health Centre at Liverpool Hospital , officially opened by the Premier of NSW Morris Iemma • The announcement by the Premier of the $390 million first stage of the $500 million redevelopment of Liverpool Hospital • The NSW Health Minister was signatory to a renewed partnership between SSWAHS and the Tharawal Aboriginal Corporation (TAC) at a ceremony at TAC’s headquarters in Airds. • The Premier’s tour of the newly completed $9.1 million Liverpool Emergency and Trauma Services • The purchase of a $1.29 million 64 CT scanner for Campbelltown hospital was announced by the NSW Health Minister at the opening of the annual Macarthur Fun Fest. The purchase will greatly enhance the service available to local patients and reduce the need for transfers • The Health Minister and local member for Campbelltown opened a $400,000 paediatric assessment unit at Campbelltown Hospital for children with mild to moderate physical and intellectual developmental delays, enabling local families to access this service with providers who have a strong knowledge of local services • The RPA series on Channel 9 entered its th 12 year buoyed by some of its most successful TV ratings ever –surpassing all other programs in its timeslot. Sydney South West Area Health Service Statutory Annual Report 05/06 73 Public Affairs and Marketing • A range of research developments received widespread coverage in local and metropolitan media including a world first study to reverse type 2 diabetes through weight management and supervised exercise; the development at RPA of a cheap natural therapy – hypertonic saline for cystic fibrosis sufferers; an early diagnostic tool for schizophrenia and bipolar disorder at Liverpool Hospital ; and a successful world-first triple transplant to cure a young woman’s auto-immune disease was announced at RPA to coincide th with the 20 anniversary of Liver Transplant at the hospital. • Filming was completed on a documentary about the maternity unit at Canterbury hospital highlighting the diverse ethnic mix of both patients and staff, the film is due to be broadcast on SBS in August 2006 • A documentary about intensive care services was filmed at Liverpool Hospital and shown at the Sydney Film Festival. It will broadcast on SBS later in 2006 • The promotion of health issues such as smoking cessation, sexual health, hand washing and healthy lifestyle including Walk to School and Cycling promotion. Future direction The Public Affairs and Marketing unit will continue to keep the community informed about the activity of the area health services and major health initiatives. In the new financial year, Public Affairs and Marketing will promote the opening of the Marrickville Community Health Centre and the redevelopment of Liverpool Hospital. A major focus of the department’s proactive media strategy will be health promotion initiatives across the Area, assisting the public to maintain optimum health through adoption of a healthy lifestyle and awareness of contributing factors to illnesses such as heart disease and diabetes. Public affairs will also support workforce development and recruitment strategies through promoting positive messages about the health service, as well as specifically targeting areas where there are shortages of trained staff. The department will also focus on strong and informative internal communications for staff. Sydney South West Area Health Service Statutory Annual Report 05/06 74 Workforce Profile Summary of business activity The main workforce activities during 2005/06 have been workforce management, workforce development and workforce planning. The key strategic activities have been ongoing development of the Area’s strategic workforce plan and implementation of priority workforce initiatives. In 2005/06 these initiatives have been the establishment of our Centre for Education and Workforce Development, streamlining the staff orientation processes, implementing our Aboriginal workforce development program, continued development of vocational medical training networks and progress with refining a range of workforce management activities. Centre for Education and Workforce Development The Centre for Education and Workforce Development was established in 2005/06 to provide our in-house workforce development programs. The Centre’s role is to ensure a comprehensive workforce education and development framework to provide targeted opportunities for staff at all levels to develop and enhance their skills. The Centre is a registered training organisation and the majority of programs offered lead to nationally recognised qualifications. More than 1,200 SSWAHS staff enrolled in the Centre’s programs on 2005/06. Aboriginal Workforce Development Program This program is based around individual needs analysis and the establishment of personalised development plans. It is being progressively established throughout the Area. New staff orientation program A new staff orientation program commenced in January, providing a comprehensive range of information to new staff over a three-day period at the beginning of their employment. Vocational medical training networks Vocational medical training in NSW is moving towards a more networked basis. In 2005/06 networks for basic physician and basic surgery training operated and a psychiatry training network was established. These networks provide the opportunity for a broad range of clinical training experiences to be gained throughout our hospitals. Workforce management Workforce management activities have focused on continued amalgamation and streamlining of services and processes. Workforce profile A monthly workforce profile has been established to ensure regular reporting on our workforce by key characteristics (age, sex), by health occupation and by facility. The profile provides a regular flow of information to our managers. Further work is being undertaken to expand the profile. Work is also planned to develop of a range of workforce performance indicators. Future directions The workforce strategic plan will be finalised next year and will outline our priority initiatives and workforce direction for the next five to ten years. A draft plan has already been used in consultation throughout the Area on contextual issues, ideas, possible strategies and priorities. In 2006/07 there will be a focus on: • recruitment processes • career promotion • executive and middle management development • Aboriginal and Torres Strait Islander workforce development • workforce information, surveys and performance indicators • future nursing, allied health and medical requirements • on-going skills development for human resource and Centre for Education and Workforce Development staff. Sydney South West Area Health Service Statutory Annual Report 05/06 75 Executive Reports Mike Wallace, Chief executive Key responsibilities: The chief executive is accountable for the overall corporate governance, performance and strategic planning of the organisation. The position of chief executive reports directly to the DirectorGeneral of NSW Health. All second tier positions report to the chief executive. Significant achievements in reporting year: see chief executive report on page 5. Paul Gavel, Director of strategic workforce planning and development Key responsibilities: Oversees the Area’s workforce development, workforce planning and strategic workforce management processes. Dr Greg Stewart, Director of population health, planning and performance Key responsibilities: The Director of Population Health, Planning and Performance is responsible for developing the strategic directions of the Area, through Healthcare Services, Population Health and Corporate Planning; and for measuring and improving performance across the Area, specifically through the Clinical Services Redesign Program. The position manages Aboriginal Health Services and Population Health Services which include health, protection, health promotion and health surveillance and intelligence. The position is also responsible for counter disaster management and planning, and the Area’s consumer participation agenda. Significant achievements in reporting year: • The Population Health, Planning and Performance management structure was finalised and senior managers recruited to all leadership positions in the directorate • The SSWAHS Corporate Strategic Plan was developed • The SSWAHS Healthcare Services Plan was developed • The Liverpool Hospital Clinical Services Plan was developed • Performance Monitoring, Analysing and Clinical Redesign Unit (PMACRU) was established and oversaw development and implementation of the three initial Clinical Redesign Work Orders • The Area Flu Pandemic Plan and the Area HealthPlan (disaster preparedness and response Plan) were developed • A whole-of-Area Consumer Participation Framework was developed and the Area Consumer/Community Council (CCC) expanded to include representatives from the eastern zone and specific population groups. Significant achievements in reporting year: • • • • • Establishment of the Centre for Education and Workforce Development Streamlining of the staff orientation processes Implementation of our Aboriginal workforce development program Continued development of vocational medical training networks Development of the draft workforce strategic plan Dr Peter Kennedy, Director of clinical governance Key responsibilities: The director of clinical governance is responsible for the strategic and operational management of the Clinical Quality Unit and the Professional Practice Unit as well as the development and implementation of uniform quality policies across the area health service. Significant achievements in reporting year: See clinical quality report on page 17. Sydney South West Area Health Service Statutory Annual Report 05/06 76 Executive Reports Jan Whalan, Director of corporate services Dr Victor Storm Area Clinical Director Mental Health Key responsibilities: The director of corporate services manages a diverse portfolio which includes finance and budget, information technology, shared corporate services and area health service corporate services such as engineering, fleet, legal, risk management and procurement. Key responsibilities: Key Responsibilities include: the development of a Clinical Services Plan for child, adolescent, adult and older persons’ mental health; to develop, manage and monitor the budget for the delivery of child, adolescent, general and older adult mental health services; implementation of the Mental Health Clinical Care and Prevention Model (MHCCP) as a tool to assess the needs for and utilisation of a comprehensive integrated mental health care and prevention service; to develop, implement and manage effective clinical governance arrangements that focus on quality, clinical audit, risk and evidence based practice. Significant achievements in reporting year: See corporate services report on page 69. Kerry Russell, Director of nursing services and midwifery Key responsibilities: The director of nursing services and midwifery is responsible for the administration and management of nursing services across SSWAHS. This includes the development and implementation of nursing policy and practice, professional development and recruitment and retention issues. Significant achievements in reporting year: See nursing and midwifery services report on page 60. Candy Cheng, Chief finance officer Key responsibilities: The chief finance officer is responsible for the management of the area health service’s financial resources through the development and implementation of financial management systems for budget control and performance measurement. The chief finance officer also provides prompt and appropriate advice to the chief executive and senior executive on budget and finance matters. Significant achievements in reporting year: See financial services report on page 70. Significant achievements in reporting year: • An area-wide organisational structure has been developed • The appointment of Mental Health Service executive • The development of a draft Area Mental Health Service Plan • The expansion of community and inpatient services in Western Zone; • Major recruitment activity for expanded services has been undertaken and is ongoing. Marion Downey Acting Director Public Affairs and Marketing (since September 2006) Key responsibilities: The Director of Public Affairs and Marketing is responsible for all media and communication activities across the area health service. These activities include managing relationships with the media and acting as a first point of contact for media; informing the community of health initiatives and services through the media and through organising events and visits to our services and facilities; keeping the community informed through production of newsletters and brochures about our services; producing the SSWAHS Annual Report and communicating to staff internally; as well as managing events and VIP visits. The position of director of Public Affairs and Marketing has dual reporting to the chief executive and the director of corporate services. Significant achievements in reporting year: See public affairs and marketing report page 73. Sydney South West Area Health Service Statutory Annual Report 05/06 77 Staff Profile Number of full time equivalent staff employed by SSWAHS as at 30 June 2006 * Data provided by NSW Health Sydney South West Area Health Service Medical Nursing Allied Health Other Prof. & Para professionals Oral Health Practitioners & Therapists Corporate Services Scientific & technical clinical support staff Hotel Services Maintenance & Trades Hospital support workers Other Total Medical, nursing, allied health, other health professionals & oral health practitioners as a proportion of all staff June 03 June 04 June 05 June 06 1,459 1,584 1,544 1,638 6,187 6,367 6,573 6,968 1,388 1,398 1,403 1,475 843 773 632 628 289 281 274 272 644 755 679 600 1,083 1,111 1,240 1,258 1,698 1,639 1,606 1,597 252 239 224 208 2,194 2,118 2,158 2,151 70 82 78 90 16,107 16,348 16,411 16,885 63 64 64 65 Notes: 1. FTE calculated as the average for the month of June, paid productive and paid unproductive hours. 2. As at March 2006, the employment entity of NSW Health Service staff transferred from the respective Health Service to the State of NSW (the Crown). Third Schedule Facilities have not transferred to the Crown and as such are not reported in the Annual Report as employees. 3. Includes salaried (FTEs) staff employed with Health Services and the NSW Department of Health. All non-salaried staff such as contracted Visiting Medical Officers are excluded. 4. In 2006, the collation of data has been improved by including an additional four staff categories to provide greater clarity between staff functions. Previous years’ data has been re-cast to reflect these changes, which has resulted in variations from figures reported in previous Annual Reports. The previous category ‘Hospital Employees’ has been replaced with ‘Other Professionals and Paraprofessionals, which includes health education officers, interpreters etc and ‘Scientific and technical support workers’ e.g. hospital scientists and cardiac technicians. Award codes assigned to allied health have been reviewed and only the following professions have been included in the category; audiologist, pharmacist, social worker, dietitian, physiotherapist, occupational therapist, medical radiation scientist, clinical psychologist, psychologist, orthoptist, speech pathologist, orthotist/prosthetist, medical radiation therapist, nuclear medical technologist, radiographer and podiatrist to more accurately reflect this workforce. A category for Oral Health Practitioners and Therapists has been included as well as one for Hospital support workers, which includes ward clerks and IT support officers etc. Uniformed Ambulance officers have been revised to reflect ambulance on road staff and ambulance support staff. Sydney South West Area Health Service Statutory Annual Report 05/06 78 Equal Employment Opportunity Equal Employment Opportunity (EEO) concerns ensuring the workplace is free from all forms of harassment and discrimination and programs of affirmative action are provided for employees who are traditionally disadvantaged in the workplace: Aboriginal and Torres Strait Islander people, women, people whose language first spoken as a child was not English, and people with a disability requiring an adjustment. SSWAHS believes equity is a fundamental right of every employee, and by applying equal employment opportunity principles to every aspect of work life the Area is supporting good management practice and observing the legislation governing these principles, the AntiDiscrimination Act, 1977. The Area continues to promote the principles and practices of EEO in its application of conditions of employment, relationships in the workplace, performance evaluation and the opportunity for training and career development. Achievement of last year’s EEO planned outcomes for SWSAHS Development of the SSWAHS Aboriginal and Torres Strait Islander Strategy is proceeding with a focus on recruiting increasing numbers of Aboriginal and Torres Strait Islander staff and retaining them in the organisation. Workforce development issues and areas of attention have been identified and actions put in place to address issues and establish personal development plans. Eight positions were allocated in the trainee enrolled nurse program to Aboriginal and Torres Strait Islander people. A review of the Governing Body of Management Manual, including Human Resource policies, is proceeding to ensure policy reflects the changes bought about by amalgamation of the Central Sydney and South West Sydney Area Health Services. EEO Planned Outcomes for 2005/06 SSWAHS continues to work with our Aboriginal and Torres Strait Islander staff to conduct skill needs analysis and to map their needs against Aboriginal health high priority areas, as well as ensuring links are maintained and strengthened with Aboriginal employment programs – the aim being to enhance the skills of existing staff and to increase the numbers of Aboriginal and Torres Strait employed within the Area. An important goal remains to increase Aboriginal and Torres Strait Islander representation in the registered nurse and midwife fields and to continue to allocate placements in the trainee enrolled nurse program. SSWAHS continues to review the Governing Body of Management Manual, including the Human Resource policies, through a consultation process to ensure all policy reflects changes brought about by amalgamation. Updated policies will be distributed to facility managers and placed on the SSWAHS intranet site. Statistics 2005/06 The statistical information for the following tables (salary levels and employment type) was obtained from a report generated by the Premier’s Department from the Workforce Profile data, for the period 1 July 2005 to 30 June 2006. The salary levels are those used for the EEO statistical data 2005/06 period. These figures are adjusted annually by ODEOPE to reflect industry-wide wage increases granted to various groups of employees. Sydney South West Area Health Service Statutory Annual Report 05/06 79 Equal Employment Opportunity SSWAHS percentage of total staff (head count) by salary level – 2005/06 Total staff (number) EEO respondents Men Women Aboriginal people & Torres Strait Islanders People from racial, ethnic, ethno-religious minority groups People whose language first spoken as a child was not English People with a disability People with a disability requiring work-related adjustment Estimate range <$32,606 $32,606 to $42,824 $42,825 to $47,876 $47,877 to $60,583 $60,584 to $78,344 $78,345 to $97,932 >$97,932 >$97,932 (non SES) (SES) 272 5,935 1,762 5,115 3,596 1,397 840 (187) 69% (43) 16% (229) 84% (4,159) 70% (1,576) 27% (4,359) 73% (1,299) 74% (376) 21% (1,386) 79% (3,634) 71% (864) 17% (4,251) 83% (2,449) 68% (866) 24% (2,730) 76% (908) 65% (606) 43% (791) 57% (555) 66% (555) 66% (285) 34% 0 (10) 5.3% (102) 2.5% (13) 1.0% (43) 1.2% (15) 0.6% (2) 0.2% (1) 0.2% 0 (186) 1.4% 1.3% to 1.5% (36) 19% (766) 18% (263) 20% (958) 26% (543) 22% (262) 29% (156) 28% 0 (2,984) 23% 22.3% to 23.1% (70) 37% (1,644) 40% (461) 35% (1,250) 34% (698) 29% (263) 29% (128) 23% 0 (4,514) 34% 33.7% to 34.6% (1) 1% (118) 3% (27) 2% (112) 3% (78) 3% (27) 3% (12) 2% 0 (375) 3% 2.7% to 3.0% 0 (30) 0.7% (7) 0.5% (29) 0.8% (15) 0.6% (4) 0.4% (2) 0.4% 0 (87) 0.7% 0.6% to 0.7% Sydney South West Area Health Service Statutory Annual Report 05/06 Total (95% confidence level) 18,917 0 0 (13,831) 70% (4,886) 26% (14,031) 74% 80 Equal Employment Opportunity SSWAHS percentage of total staff (head count) by employment type – 2005/06 Total Staff Respondents Men Women Aboriginal people & Torres Strait Islanders People from racial, ethnic, ethnoreligious minority groups People whose language first spoken as a child was not English People with a disability People with a disability requiring work-related adjustment Fulltime 11,310 Parttime 4,761 Fulltime 2,210 Parttime 389 Contract Contract Retained Staff 0 Casual Total 14 Training Positions 236 0 3,837 22,757 (8,409) 72% (3,483) 70% (1,524) 60% (235) 56% 0 (3) 100% (181) 71% 0 (1,417) 30% (75) 19% (341) 81 0 (9) 43% (7) 57% (55) 21% (163) 79% 0 (958) 26% (2,832) 74% (20) 0.5% (3) 0.9 0 0 (7) 6% 0 (29) 1.1% (15,252 ) 63% (6,053) 26% (17,069 ) 74% (249) 1.3% (3,405) 29% (8,105) 71% (553) 11% (4,367) 89% (988) 43% (1,254) 57% (146) 1.6% (44) 1.0% (1,871) 23% (671) 19% (464) 32% (52) 28% 0 (1) 7% (27) 19% 0 (299) 21% (3,385) 22% (2,889) 36% (947) 27% (583) 42% (56) 27% 0 (1) 7% (73) 36% 0 (479) 36% (5,028) 35% (274) 3% (68) 0.7% (104) 3% (21) 0.6% (25) 2% (2) 0.2% (5) 4% (4) 2.8 0 0 0 0 0 0 1% 0 (26) 2% (3) 0.1% (434) 3% (98) 0.6% (SES) 0 (non SES) Sydney South West Area Health Service Statutory Annual Report 05/06 0 0 81 Equal Employment Opportunity Trends in the Representation of EEO Groups % of total staff EEO Group Benchmark or Target Women Aboriginal people and Torres Strait Islanders People whose first language was not English People with a disability People with a disability requiring work-related adjustment 2003 2004 2005 2006 50% 74% 74% 2% 1.6% 1.4% 20% 33% 34% 12% 3% 3% 7% 0.7% 0.7% 2005 2006 Trends in the Distribution of EEO Groups % of total staff EEO Group Benchmark or Target Women 100 90 90 100 75 75 100 92 92 100 100 102 100 95 97 Aboriginal people and Torres Strait Islanders People whose first language was not English People with a disability People with a disability requiring work-related adjustment 2003 2004 Notes: 1. Staff numbers are as at 30 June 2006 2. Excludes casual staff 3. A Distribution Index of 100 indicates that the centre of the distribution of the EEO group across salary levels is equivalent to that of other staff. Values less than 100 mean that the EEO group tends to be more concentrated at lower salary levels than in is the case for other staff. The more pronounced this tendency is, the lower the index will be. In some cases the index may be more than 100, indicating that the EEO group is less concentrated at lower salary levels. The Distribution Index is automatically calculated by the software provided by ODEOPE. 4. The Distribution Index is not calculated where EEO group or non-EEO group numbers are less than 20. Sydney South West Area Health Service Statutory Annual Report 05/06 82 Occupational Health and Safety Workers compensation performance SSWAHS has a continuing commitment to occupational health and safety (OHS). OHS policies and programs identify, assess and prevent work related injuries and illnesses. Specific risk management strategies have been implemented to minimise the risks from identified hazards. Manual handling and security issues remain a high priority. SSWAHS continues to support effective workers compensation management and workplacebased rehabilitation. Injured employees are offered specific programs of suitable duties to assist their return to work. There is ongoing review of claims and discussions with legal advisors and the fund manager to monitor costs and ensure any issues are quickly and economically resolved. OHS committees at each facility encourage consultation and participation in OHS activities. OHS training is provided for OHS committee members and managers to assist them to meet their OHS responsibilities. OHS training for all employees includes manual handling, minimisation of aggression, infection control, fire safety and other specific training as required to work safely. Workers compensation performance is measured by comparing claim rates and costs with NSW Health rates and costs. Figures are shown for the last five financial years at 31 March 2006. This is the most recently available data from the NSW Treasury Managed Fund (TMF) as verified by the actuary for the TMF. SSWAHS continues to review OHS policies and programs to establish area-wide integration (as part of the amalgamation process.) SSWAHS SSWAHS Claims 2001/02 2002/03 2003/04 2004/05 2005/06 1443 1578 1590 1496 1023 SSWAHS Claim rate/100 equivalent full-time 9.4 10.1 10.0 9.0 6.1 NSW Health claim rate/100 equivalent full-time 8.6 9.1 9.1 8.5 5.9 $952 $890 $902 $602 $270 $1,080 $922 $800 $636 $317 SSWAHS Claim cost/equivalent full-time ($) NSW Health claim cost/ equivalent full-time ($) *Data from NSW Treasury Managed Fund as at 31 March 2006 Claims are recorded in the financial year in which they occurred. Data for the 2005/06 year is not yet complete. This must be taken into account when comparing claim costs over time. There was an increase in claims across NSW Health in 2002/03 following changes to NSW Workers Compensation legislation commencing January 2002. Claim rates for SSWAHS are slightly above the NSW Health average for the fund years 2001/02 to 2005/06 but costs are less than NSW Health average for all these fund years except the 2003/04 fund year. Claim costs increase as claims develop over time so that claims made in 2000/01 have accrued more cost than claims made in more recent years. There is variation in performance between SSWAHS facilities. Sydney South West Area Health Service Statutory Annual Report 05/06 83 Occupational Health and Safety Claim Rate/100 FTE Balmain 2001/02 2002/03 2003/04 2004/05 2005/06 8.6 8.9 13.9 13.1 6.8 Bankstown HS 11.0 15.9 15.2 13.8 9.3 Wingecarribee HS 14.1 7.6 9.5 14.4 8.2 Braeside 12.1 15.0 12.0 9.7 5.5 Camden HS 19.6 20.5 13.9 12.8 6.9 Campbelltown HS 12.3 13.9 8.8 8.6 4.3 5.8 5.8 6.6 7.5 6.2 Concord 10.8 9.7 9.9 9.4 5.9 Fairfield HS 13.6 12.6 10.2 8.9 10.9 Canterbury Liverpool HS 9.8 9.0 10.6 8.9 5.8 13.4 12.6 6.7 8.6 7.2 Population Health 5.0 8.6 8.2 8.0 4.3 Royal Prince Alfred 7.5 9.4 7.7 7.2 4.9 Rozelle 10.2 11.6 12.6 11.2 7.1 Sydney Dental Hospital Queen Victoria 12.5 11.7 9.0 7.9 4.3 SSWAHS Average 9.4 10.1 10.0 9.0 6.1 NSW Health Average 8.6 9.1 9.1 8.5 5.9 *Data from NSW Treasury Managed Fund as at 31 March 2006 Claim Cost/FTE Balmain 2001/02 2002/03 2003/04 2004/05 2005/06 $101 $375 $1,678 $585 $197 Bankstown HS $1,146 $1,292 $918 $594 $149 Wingecarribee HS $1,071 $542 $420 $572 $197 $890 $491 $114 $406 $170 Camden HS $1,366 $1,285 $25 $51 $75 Campbelltown HS $2,843 $1,364 $2,684 $1,015 $202 Canterbury $2,486 $1,958 $1,011 $733 $204 $948 $764 $950 $722 $334 Fairfield HS $1,066 $893 $1,508 $543 $350 Liverpool HS $1,008 $588 $1,148 $561 $382 $73 $736 $663 $333 $48 $1,196 $480 $127 $448 $128 Royal Prince Alfred $955 $558 $611 $449 $261 Rozelle $759 $1,069 $724 $830 $236 Sydney Dental Hospital $869 $1,270 $654 $690 $163 SSWAHS Average $952 $890 $902 $602 $270 $1,080 $922 $800 $636 $317 Braeside Concord Queen Victoria Population Health NSW Health Average *Data from NSW Treasury Managed Fund as at 31 March 2006 Manual handling injuries remain the most frequent type of claim within the health industry. Specific strategies to reduce these injuries include risk assessments, development of safe work practices in consultation with staff, manual handling training, the provision of lifting equipment and consideration of manual handling requirements as part of the design and procurement process. SSWAHS was not prosecuted for any breach of Occupational Health and Safety legislation during 2005/06. Sydney South West Area Health Service Statutory Annual Report 05/06 84 Teaching and Training Initiatives SSWAHS is one of the leading providers of health education and training in Australia. Our training and development initiatives are a key aspect of our investment in our workforce and the programs and courses that are offered are aimed at building skills and enhancing individual, and organisational, ability and performance. Our training extends across all health occupations, both clinical and non-clinical. Clinical training covers both university placements and postgraduate vocational training. Centre for Education and Workforce Development The Centre for Education and Workforce Development was established in 2005/06 to provide in-house workforce development programs. The Centre currently operates five streams: • • • • • • • • • • • • • • Nursing and Midwifery Education Service International Placements and Training Aboriginal Workforce Development Leadership and Management Workforce Development Service The Centre is a registered training organization and the majority of programs offered lead to nationally recognised qualifications. More than 1,200 staff enrolled in courses in 05/06. Achievements include: • Establishment of an Area-wide program to support international student placements co-opting and training CNCs as clinical facilitators • Special initiative with nursing schools in Denmark • Clinical Supervision Program for community nurses, new graduates and midwives • Area-wide implementation of existing worker traineeships - more than 200 trainees in pharmacy, dental services, allied health, operating theatres and cleaning services Introduction of a mentoring program for Nurse Managers and Nurse Unit Managers Coaching for Performance program Implementation of our Aboriginal Workforce Development program, including 12 cadetships (nursing and midwifery) VET in Schools (Assistant In Nursing program) expanded to include Bankstown 24, Campbelltown 15, Fairfield 15, Bowral 6 Performance management training for our medical managers Development of new e-learning programs including maths for medication and hazardous substances Redesign of our staff orientation program Introduction of our manager orientation program Development of the Centre’s website. The Area-wide model of service delivery has enabled a better utilisation of teaching resources, consistency in content and quality, improved access to a larger range of education and training services for management and staff and greater responsibilities and flexibility to address emerging needs. Allied Health Allied Health students are accepted from universities in Sydney for fieldwork placement throughout SSWAHS. Graduate training placements are provided for several disciplines. Allied Health in-service programs also operate, providing and opportunity for specialised clinical education. Sydney South West Area Health Service Statutory Annual Report 05/06 85 Teaching and Training Initiatives Undergraduate medical education Our network of undergraduate and graduate medical education has links to the Universities of Sydney and New South Wales and our hospitals at RPA, Concord, Bankstown and Liverpool. Planning has begun for commencement of a new medical school at the University of Western Sydney and integration of this new school into our network of hospitals in Sydney’s southwest. Junior Medical Officers The intern year of vocational medical training is focused around primary allocation centres at RPA, Liverpool, Concord and Bankstown hospitals. Vocational medical training is moving towards a networked basis. In 2005/06 networks for basic physician and basic surgery training commenced operation and a psychiatry training network was established. These networks provide the opportunity for a broad range of clinical training experiences to be gained throughout our hospitals. Nursing and Midwifery education and professional development SSWAHS is a registered higher education institution under the NSW Higher Education Act 2001 and delivers the accredited Graduate Certificate in Specialty Nursing. In 2005, 43 nurses graduated with the award specialising in anaesthetics/recovery, emergency, family and child health, perioperative and renal nursing. 80 per cent of these graduates are still employed within our hospitals. Currently 57 students are enrolled in specialities across the Area. SSWAHS is also a recognised provider of clinical education for trainee enrolled nurses and undergraduate bachelor of nursing and midwifery programs. In 2005/06, SSWAHS accommodated 7,311 undergraduate nursing students, who spent a total of 519,038 hours in the clinical areas, and we provided 389,362 clinical hours of support. 536 new graduate nurses with and 36 student midwives were employed in our hospitals. Our trainee enrolled nurse numbers increased to 212 across the Area. All were retained on completion of their programs. SSWAHS is also committed to continuing professional development for nurses and midwives. Over 200 Area-wide clinical enhancement and professional development programs are offered through the year. SSWAHS has also recognised the importance of clinical supervision and has started a program to train facilitators to provide supervision for our community nurses, new graduates and midwifes. Sydney South West Area Health Service Statutory Annual Report 05/06 86 Research Following is a brief list of some of the research being undertaken at SSWAHS. A more detailed listing can be found at www.sswhealth.nsw.gov.au Project Weight training in diabetes A randomised, controlled clinical trial of the effectiveness of Chinese herbal medicine in the treatment of vascular dementia Characteristics of the First 1000 Clients Attending an Anxiety Clinic in South West Sydney Improving Adherence with Hip Protectors Facility / Researchers Balmain Hospital M Singh N Singh K Wiley Bankstown Hospital D Chang D Chan A Bensoussan J Liu Bankstown Hospital Wagner Silove Joukhador Manicavasagar Marnane K Toskas Bankstown Anxiety Clinic & School of Psychiatry UNSW Bankstown Hospital Collaborative project between University of Sydney and Bankstown Aged Care I Cameron S Kurrle S Quine P Sambrook L March D Chan Funding Diabetes Australia $50,000 University of Western Sydney $25,000 Nil $265350 National Health and Medical Research Council (NHMRC) Duration 1 year To demonstrate the effectiveness of weight training alone in diabetes. 2 years Randomised, double blind and controlled phase IV drug clinical trial. Testing the efficacy of a compound of Chinese herbal medicine on treating vascular dementia. 70 subjects with a diagnosis of vascular dementia were randomised to the intervention and the control groups. All subjects have been being followed up at regular intervals for outcomes. 2001-2005 Comparison of anxiety clients with Australian epidemiological study. 3 years Cohort study to improve the adherence of hip protector in elderly people. 5 years This study generates Australian evidence of effective interventions to reduce the impact of social and environmental factors predisposing infants and children to ill health and reducing their life potential. It is the first Australian randomised trial to determine the impact of a comprehensive sustained home visiting program, (antenatally to two years), in a population group living in an area of known disadvantage. As such, this trial is a best practice demonstration model for professional home visiting in Australia, with significant implications for the development of early childhood policy and strategy nationally. Total funding $1,085,000 Randomised Trial of Early Childhood Sustained Home Visiting in a Disadvantaged Community Community Health E Harris C McMahon S Matthey G Vipani T Anderson V Schmied L Kemp DOCS $330,000 NSW Health $80,000 Description SSWAHS $225,000 Australian Research Council $450,000 Sydney South West Area Health Service Statutory Annual Report 05/06 87 Research Project Fenofibrate Intervention and Event Lowering in Diabetes (FIELD) Study Assessment of Risk Factors in Coronary Bypass Grafts Study Cognitive decline in normal aging and preclinical Alzheimer's disease: A community based study The effect of Modafinil on hypersomnolence and cognitive impairment in patients with Myotonic Dystrophy Case-control studies of completed and attempted suicide in young people in NSW Facility / Researchers Concord Hospital L Kritharides Concord Hospital G Lau L Kritharides L Ridley S Freedman D Brieger P Bannon Concord Hospital G Hunt R White Concord Hospital A Corbett S Seah T Lye M Ingleton Department of Forensic Medicine R Taylor M Dudley A Page J Duflou J Mowll Viewing the body after a sudden and unexpected death; the experience and effects on grief and trauma outcomes Department of Forensic Medicine J Mowll Trans-Tasman Response Against Death in the Young (TRAGADY) Department of Forensic Medicine J Skinner C Semsarian J Duflou N Langlois et al. Funding Duration Description NHMRC $115,000 6 years An international study to determine whether treatment with cholesterol-lowering medication (fenofibrate) prevents deaths from heart disease or non-fatal heart attacks in people with type 2 diabetes. National Heart Foundation $60,000 4 years To investigate causes of failure of artery grafts using CT scans and to investigate new ways of monitoring grafts after cardiac surgery. Rebecca L Cooper $6,600 3 years To identify patterns of cognitive decline in three community-based groups, and to examine the relationship between APOE genotype and cognitive functioning. Nil – in-house 1 year To examine the effect of modafinil in controlling excessive day-time sleepiness and apathy in patients with myotonic dystrophy. 4 years This project involves case-control studies of suicide and attempted suicide in young people in urban and rural NSW, investigating antecedents and risk factors. The project has been funded by NHMRC for four years from 2004. NHMRC $802,000 In-house In-house 6 years Ongoing The study explores whether seeing a relative's body after they die makes a difference to grief and trauma reactions over time. Many people are able to make a choice about whether or not to view their relative's body. This study aims to look at both the subjective experience and effects of viewing for bereaved persons after a sudden and unexpected death. Investigation of sudden death in children and young adults can reveal inherited cardiac disease in more than 40 per cent of cases. For each of these, an average of 9-10 family members can be identified, and effective therapies delivered to prevent their sudden death. Detailed death investigation may assist in arriving at more reliable diagnoses, being better able to counsel and screen family members and furthering genetic research into the aetiology of sudden death in the young. Sydney South West Area Health Service Statutory Annual Report 05/06 88 Research Project Evaluation of a youth development unit and prospective study of drug and alcohol use in three remote Aboriginal communities Modes of transmission, natural history and determinants of viral clearance in acute hepatitis C infection Revision of the drink-less package and study of its value in training medical practitioners in brief intervention Hydrotherapy versus land based rehabilitation in total knee replacements Evaluation of client outcomes following admission to the Karitane Residential Unit Jade House Clinical Service Review Facility / Researchers Drug Health Services K Conigrave, A Clough K Lee Funding Alcohol, Education and Rehabilitation Foundation Duration 4 years A longitudinal study of substance misuse within three remote Aboriginal communities The project design has been developed over the past 18 months in collaboration with Menzies University. Data collection will formally commence in 2004, and will involve evaluation of the effectiveness of a youth development unit. 4 years This is a cohort study of inmates not infected with hepatitis C aiming to further understand the mode of virus transmission and the critical factors involved with spontaneous viral clearance. $181,094 Drug Health Services A Lloyd, P Haber, W Rawlinson, R Ffrench, K Dolan, M Levy, J Kaldor NHMRC Funded to principal investigator $800,000 Description This project is funded by the Roads and Traffic Authority (RTA) to evaluate, and update the Drink-less kit as a tool to facilitate brief medical intervention for excessive alcohol consumption. Data is to be collected on the value of Drink-less as a tool in training GPs in brief intervention techniques. Drug Health Services K Conigrave, E Proude, P Haber, J Saunders Roads and Traffic Authority $290,469 4 years Fairfield Hospital Physiotherapy department SSWAHS $25,000 2 years Comparison of outcomes between land based rehabilitation and water based rehabilitation in patients undergoing a total knee replacement. 1 year This study evaluated mental health and parenting outcomes associated with admissions at the Karitane Residential Unit. Results showed that the intervention is effective in facilitating positive change for clients. 1 year In this study, a retrospective review of Jade House data has been undertaken with the aims of providing a description of the clients who access Jade House, the clinical services provided and the outcomes associated with the interventions provided at Jade House. 1 year This project evaluates the use of intravenous Flagyl, its indications (versus oral Flagyl) and the cost savings through earlier use of the oral formulation. Karitane D Nemeth J Phillips Karitane M Stuchbery B Barnett J Phillips Use of intravenous Flagyl Liverpool Hospital L Lee C Ling J Rowland Odessey Liverpool Hospital Dr Hovey Internal funding Internal funding Nil funding $24,000 Ongoing Evaluation of two doses of SR31747A (75 mg and 125 mg) in non-metastatic androgenindependent prostate cancer. Randomised, double-blind, placebo controlled Phase II study. Sydney South West Area Health Service Statutory Annual Report 05/06 89 Research Project Sustainable Access for the Elderly (SAFE) project Facility / Researchers Liverpool Hospital D Basic D Conforti C Macarthur C Shanley D Chan A Lubiana J Masso D Le Couteur J Cullen Funding Commonwealth Department of Health $1,000,000 Duration 2.5 years Description This project will evaluate and develop programs that enable safe, equitable and costeffective transit of elderly persons through the health system. The project includes the development and evaluation of an electronic discharge summary and end-of-life care plans for hospital inpatients and nursing home residents. Other programs that will be evaluated include the Community Transitional Care Packages program and the Aged Care Services in the Emergency Department (ASET) program. The long-term outcomes of patients treated by geriatricians at Liverpool Hospital will also be studied. Phase II Study of First-Line, Single Agent Carboplatin Followed Sequentially by Gemcitabine and Paclitaxel in Patients with Advanced Ovarian Cancer: An Australian and New Zealand Gynaecological Group Study. Advanced Ovarian (S231) Liverpool Hospital Dr Goldrick $1,650 Ongoing Germ Cell Registry Liverpool Hospital Dr Moylan Trial not funded Ongoing Prognostic Factors for Survival and Patterns of Care for Germ Cell Tumours in Australia and New Zealand. Brain Natruiretic Peptide (BNP) Levels and Left Ventricular Diastolic Function in Patients Treated with Doxorubicin Liverpool Hospital C Allman D Leung P Nguyen-Do Health Research Foundation Sydney South West $6,800 4 years Study measures the diastolic left ventricular function of patients receiving Doxorubicin. Serial ultrasound and BNP levels are recorded. Ongoing This study aims to investigate gender differences in physiological markers of injury severity and their impact on outcome over 6 months in people who have sustained a Traumatic Brain Injury. It is anticipated that information obtained from this study will help to plan better treatment according to the patient’s gender. Complete Survey of staff and consumers regarding attitudes, views and knowledge about research and factors affecting participation. Ongoing Determining whether carers and consumers have similar ideas on how much care is needed / provided prior to and during an acute inpatient admission. Gender Differences in Traumatic Brain Injury Staff and consumer perceptions of research and quality projects in mental health settings Patient and Carer Perceptions of Need and Caregiver Burden: Working in Partnership to Facilitate CommunityBased Interventions Liverpool Hospital M Parr Rozelle Hospital M Cleary G Hunt G Walter Motor Accidents Authority $2,160 Nil Nursing and Midwifery innovations scholarship Rozelle Hospital M Cleary G Hunt G Walter McGeorge Bequest University of Sydney $20,000 Sydney South West Area Health Service Statutory Annual Report 05/06 90 Research Project Psychosocial interventions for people with both severe mental illness and substance misuse Centre for Clinical Research Excellence in Respiratory and Sleep Medicine Preliminary study of association between nutritional indicies, psychosocial factors, cytokines and survival in advanced cancer patients Basic mechanism of spontaneous tolerance of liver allografts in a rat model Centre of Clinical Research Excellence Program: To improve outcomes in chronic liver disease Public Health (Australia) Fellowship: Reducing the unintended adverse outcomes of epidural analgesia for children Sidney Sax Fellowship: Antiplatelet agents to prevent preeclampsia - an individual patient data review Facility / Researchers Rozelle Hospital M Cleary G Hunt G Walter RPA Hospital R Grunstein RPA Hospital P Glare RPA Hospital A Bishop G McCaughan A Sharland J Rasko C Wang RPA Hospital G Farrell G McCaughan RPA Hospital S Torvaldsen RPA Hospital L Askie Funding Duration Description Ongoing Cochrane Systematic Review - To evaluate the effects of psychosocial interventions for substance misuse within the psychiatric care of people who have problems of both substance misuse and serious mental illness. 5 years The focus of this research is respiratory and sleep disorders and the application of its findings to clinical practice. 1 year This project aims to assess the feasibility of measuring nutritional indices, psychosocial factors and cytokine levels in patients with advanced cancer. NHMRC $245,750 3 years This project aims to improve the outcome of liver transplantation by studying an animal model where a transplanted liver is not rejected. NHMRC $200,000 5 years This project will investigate treatments for chronic liver diseases such as hepatitis B and C. NHMRC $127,000 4 years This project aims to reduce the unintended adverse effects of epidural analgesia for childbirth. 4 years This project aims to determine whether low dose aspirin, when given to at risk women in early pregnancy, will prevent or reduce the severity of pre-eclampsia without adverse effects. McGeorge Bequest University of Sydney $10,000 NHMRC $800,000 NHMRC $24,820 NHMRC $127,000 Sydney South West Area Health Service Statutory Annual Report 05/06 91 Research Project Scholarship: Mechanisms of coronary restenosis in diabetes Sequencing of transmissible Pseudomonas aeruginosa from patients with cystic fibrosis Facility / Researchers RPA Hospital K Kathir RPA Hospital C Harbour B Rose J Manos J Arthur P Bye Lipohypertrophy: It exists but does it matter? RPA Hospital J Overland Equipment: Cell and Molecular Therapy Laboratory outfitting RPA Hospital J Rasko Study to predict home death RPA Hospital P Glare Prediction of Oral Appliance Treatment Outcome in Obstructive Sleep Apnoea Periodontal disease, inflammation and cardiovascular risk Mothering at a Distance Sydney Dental Hospital P Cristulli A Darendeliler H Gotsopoulos Sydney Dental Hospital B Taylor G Tofler Tresillian C Fowler K Heggie C McMahon N Kowalenko A Cashin C Rossiter J Cassin Funding NHMRC $14,623 Cystic Fibrosis Australia $86,570 Eli Lilly $19,012 Cancer Institute NSW $110,000 Palliative Care Australia $49,000 NHMRC $298,809 NHMRC $140,500 Greater Western Sydney: National Community Crime Prevention Program $44,7421 Duration Description 2 years This project will examine the effect of probucol on coronary artery blockage in people with diabetes. 3 year The project aims to develop a strain-specific markers for rapid detection of transmissible strains. 1 year The project aims to investigate the intra variability of blood glucose profiles in people with type 1 diabetes following subcutaneous injection of insulin into an area affected by lipohypertrophy versus an area with no evidence of lipohypertrophy. 1 year This project aims to provide research infrastructure that is vital to ensuring cancer research capacity and quality continues to expand in NSW. 3 years This project aims to identify the factors which predict for a home death so that interventions can be developed to help patients who want to die at home to do so. 3 years Project aims to directly compare the health benefits achievable with the use of oral appliances. 3 years 3 years Sydney South West Area Health Service Statutory Annual Report 05/06 A prospective randomised controlled clinical trial of conventional periodontal treatment to test whether conventional treatment of periodontal disease will result in reduced systemic levels of inflammatory and prothrombotic factors. The project in partnership with NSW Department of Corrective Services will establish a self sustaining education and support program to: assist with case management and addressing the needs of mothers who are in prison; enhance their ability to provide appropriate and sensitive parenting; and reduce the emotional and social impact of separation due to incarceration on their children 0-5 years. 92 Official Overseas Travel Facility Name and Unit Bankstown Hospital Bankstown Hospital Bankstown Hospital Bankstown Hospital Bankstown Hospital Bankstown Hospital Bankstown Hospital Bankstown Hospital Bankstown Hospital Bankstown Hospital Bankstown Hospital Bankstown Hospital Bankstown Hospital Dr Ishrat Ali, Bankstown Mental Health S Atlas, Radiology F Bonar, Surgery F Bonar, Surgery M Brennan, Radiology M Brennan, Radiology M Brennan, Radiology M Brennan, Radiology M Brennan, Radiology M Brennan, Radiology M Brennan, Radiology M Brennan, Radiology C Bui, Nuclear Medicine Bankstown Hospital Marily Cintra, Arts for Health Program Bankstown Hospital Bankstown Hospital Bankstown Hospital Bankstown Hospital H Dixon, Nuclear Medicine H Dixon, Nuclear Medicine H Dixon, Nuclear Medicine B Elison, Nuclear Medicine Bankstown Hospital J Flack, Endocrinology Bankstown Hospital Bankstown Hospital Bankstown Hospital Bankstown Hospital Bankstown Hospital Bankstown Hospital Bankstown Hospital J Flack, Endocrinology A Frankel, Respiratory D Freiberg, Respiratory D Greenberg, Radiology D Greenberg, Radiology Dr Honor Pennington Bankstown Mental Health S Ieraci, Accident and Emergency Place Visited Purpose of Travel Source of Funds Edinburgh Royal College of Psychiatrists TESL Chicago Texas, America Nice London Radiology Society North America 2005 28th Annual San Antonio Breast Cancer Symposium European Breast Cancer Conference Trust Funds General Funds General Funds Gynaecological US Course Trust Funds ASUM Asia Link “Excellence in US” Trust Funds Bangkok AOSPR 2005 Trust Funds Manila 8 AMS Meeting Manila Prague Copenhagen Birmingham, UK Wellington Montreal and Toronto, Canada University of Washington Chicago London Chicago Athens th ASEAN Radiology Congress 2006 rd ECTS 33 Euro Symposium on Calcified Tissues Nordic Mammography Screening Symposium VI UK Radiology Meeting in the Middle – Abdominal Imaging To participate in the Creative Places Conference and present work developed for SSWAHS Arts for Health Programs at the University of Montreal Visit Professor Satoshi Minoshima Radiology Society North America 2005 Visit St Thomas PET Centre Radiology Society North America 2005 41st Annual Meeting of the European Association for Diabetes Trust Funds Trust Funds Trust Funds Trust Funds Trust Funds Trust Funds Self funded Trust Funds Trust Funds Trust Funds Trust Funds General Funds Bangkok, Thailand 6th IDF WPR Congress General Funds Johannesburg SA Thoracic Society & Critical Care General Funds Los Angeles, America American Thoracic Society General Funds nd Singapore Bahamas Nauru New Zealand 32 Annual Refresher – International Skeletal Society Diagnostic Imaging Update at Atlantis Project funded to set up Mental Health Service in Nauru ACEM Winter symposium 2005 Sydney South West Area Health Service Statutory Annual Report 05/06 Trust Funds Trust Funds Self funded via Annual Leave General Funds 93 Official Overseas Travel Facility Name and Unit Bankstown Hospital Bankstown Hospital P Kelleher, Cardiology P Kelleher, Cardiology Bankstown Hospital Lara Keogh Clinical Psychologist Bankstown Anxiety Bankstown Hospital Bankstown Hospital Bankstown Hospital Bankstown Hospital F Kirsten, Oncology F Kirsten, Oncology F Kirsten, Oncology F Kirsten, Oncology Bankstown Hospital Place Visited Purpose of Travel Florida 9 ASM – Heart Failure Society th Source of Funds Trust Funds th Baltimore, US Anaheim, LA, USA 17 ASM – American Society of Echography Trust Funds Conference Registration paid from Special trust fund (Anxiety Conference Account) th Barcelona London 10 Annual Symposium on Breast Disease th 11 World Conference on Lung Cancer Trust Funds Trust Funds London Breast Cancer in Young Women Trust Funds Atlanta American Society of Clinical Oncology Trust Funds Ilka Kolodziej Physiotherapy Aspen, Colorado Paper presentation at the Annual Performing Arts Medicine Symposium Self funded plus funding from the University of Sydney Bankstown Hospital G Matthias, Obstetrics and Gynaecology Vancouver, Canada American Society of Reproductive Medicine General Funds Bankstown Hospital M Obaid, Endocrinology Athens 41st Annual Meeting of the European Association for Diabetes General Funds Bankstown Hospital Bankstown Hospital Bankstown Hospital M Obaid, Endocrinology B Ong, Ambulatory Care F O’Rourke, Aged Care Washington 66th Scientific Sessions General Funds Chicago The American Geriatric Society General Funds London Advanced Medicine Conference General Funds Bankstown Hospital David Rouen Psychologist Anaheim, LA, USA Conference Registration paid from Special trust fund (Anxiety Conference Account) Bankstown Hospital Dr Stuart Saker Bankstown Mental Health Duke University ECT Fellowship TESL Bankstown Hospital Dr Stuart Saker Bankstown Mental Health Prague Bankstown Hospital Dr Stuart Saker Bankstown Mental Health Madrid Bankstown Hospital Bankstown Hospital Dr Stuart Saker, Bankstown Mental Health G Schembri, Nuclear Medicine International Society for the Study of Personality Disorders Conference International Society for the Psychological Treatment of Schizophrenia Conference TESL TESL Hobart AMMA conference General Funds Istanbul European Society of Nuclear Medicine Trust Funds Sydney South West Area Health Service Statutory Annual Report 05/06 94 Official Overseas Travel Facility Bankstown Hospital Name and Unit Karl Schurr Physiotherapy Bankstown Hospital Quing Shen Aged Care Bankstown Hospital Bankstown Hospital Bankstown Hospital Bankstown Hospital B Smith, Accident and Emergency B Smith, Accident and Emergency B Smith, Accident and Emergency B Smith, Accident and Emergency Place Visited Purpose of Travel Source of Funds UK and Denmark Teaching – a number of 2-day workshops were provided on upper limb management and lower limb management for patients with neurological conditions e.g. CVA Self funded International Stroke Conference, Feb 2006. Poster presentation Travel Scholarship from Liverpool Clinical School, UNSW Australian College of Emergency Medicine - Winter 2005 General Funds Washington ACEP Scientific Assembly General Funds Los Angeles, America Resuscitation 2006 General Funds Hawaii Emergency & Acute Care General Funds USA Sponsorship – Health Education and Management Innovations (HEMI) Registration paid from special trust fund (income form Anxiety Conference) Bankstown Hospital Fleur Trezise CNC Surgery/Wound Management Prague, Czech Republic Attendance at the 16 European Wound Management Conference Bankstown Hospital Dr Renate Wagner Clinical Psychologist Community Health Anaheim LA, USA Conference Can Tho, Vietnam Conference and presentation of workshop University of NSW Hong Kong Combined Science Meeting Anaesthesiology 2005 General Funds Canadian Anaesthetics Society General Funds Bankstown Hospital Bankstown Hospital Bankstown Hospital Bankstown Hospital Bankstown Hospital Bankstown Hospital Campbelltown Hospital Campbelltown Hospital Canterbury Hospital Canterbury Hospital Dr Renate Wagner Clinical Psychologist Community Health K Wong, Anaesthetics K Wong, Anaesthetics F Mackenzie Clinical Psychologist, Bankstown Mental Health Teresa Pudo NUM Christine Fuller NUM Nicole Cusak Macarthur Cancer Therapy Angela Petridis Infant Child & Adolescent Mental Health Service Jennifer Warrilow NUM, Postnatal Unit Catherine McDonnell Catherine. CNC Toronto, Canada 1. Prague, Czech Republic. 2. Madrid Spain Miami Beach, Florida, USA Miami Beach, Florida, USA Vancouver, Canada Anahiem, USA Christchurch, NZ Kuala Lumpar, Malaysia th 1. 7th Euuropean Congress of the International Society for Study of Personality. 2. 15th ISPS International Congress 9th Annual Magnet Conference 9th Annual Magnet Conference 31st Annual Meeting of the Amercian Association of Medical Dosimetrists Evolution of Psycholotherapy Conference Attend WHA/CHA Conference Facilitating palliative care nurses workshop Sydney South West Area Health Service Statutory Annual Report 05/06 Bankstown Mental Health SP&T Bankstown Sports Club Bankstown Sports Club Berry and Partners SP&T N/A Women’s & Children’s Trust Hospic Malaysia 95 Official Overseas Travel Facility Name and Unit Place Visited Purpose of Travel Source of Funds Concord Hospital D Le Couteur Geriatric Norway University of Tromso - Seminar Trust Funds th Concord Hospital D Milliss ICU Concord Hospital Concord Hospital Concord Hospital Concord Hospital D Milliss ICU E Veitch Respiratory G Aggarwal Palliative Care H Lowe Cardiology Concord Hospital H Creasey Geriatric Concord Hospital Concord Hospital Concord Hospital I Norton Gastroenterology J Estell Haematology J Hollinshead Upper GI Concord Hospital G Thanakrishnan ICU Amsterdam Concord Hospital L Ridley Radiology Chicago Concord Hospital Concord Hospital Concord Hospital Concord Hospital Concord Hospital L Emmett Nuclear Medicine L Wong Radiology L Morgan Respiratory M Gallagher Renal M Peters Respiratory Concord Hospital M Magee Nuclear Medicine Seattle Concord Hospital P Maitz Burns Austria Concord Hospital P Maitz Burns Beirut and Hanoi Concord Hospital P Maitz Burns Lisbon, Cape Town and New York Concord Hospital P Wickramasuriya Respiratory Montreal Cape Town Hanoi Copenhagen Kuala Lumpur New York Athens and Stockholm Montreal Kuai Mexico City Paris Paris and Rome Copenhagen Wellington Brussels and Paris 12 Biennial Congress of the South African Burn Society, World Congress of the European Club for Paediatric Burns National Institute for Burns Exchange Program European Respiratory Society th 15 Annual Congress Pain and Symptom Management 2 and Workshop th 38 Annual New York Annual Cardiovascular Symposium European Association for the th Study of Diabetes, 12 Congress on International Psychogeriatric Association – Age and Dignity 2005 World Congress of Gastroenterology Pan Pacific Lymphoma American College of Surgeons Clinical Congress th 18 Annual Congress on European Society of Intensive Care Medicine Radiological Society of North st America 91 Scientific Assembly and Annual Meeting Cardiac Imaging Society of France High Tech Imaging and Muscularskeletal MRI European Respiratory Society 2005 Australia and New Zealand Society of Nephrology AWARE Asthma Meeting, INSTEP Clinical Trials th 10 Annual Scientific Session of the American Society of Nuclear Cardiology Visiting State Burns in Vienna and Salzburg, Society for Burns Congress DAV 2006 State of the Art Burns Treatment Instructional Course, Visit National Burns Institute in Hanoi th 11 EBU Congress 2005, South African Burn Society Biennial Congress, New York State Burns Unit visit Chest 2005 Sydney South West Area Health Service Statutory Annual Report 05/06 General Funds General Funds Trust Funds Trust Funds Trust Funds Trust Funds Trust Funds Trust Funds General Funds General Funds Trust Funds Trust Funds Trust Funds Trust Funds Trust Funds Trust Funds Trust Funds Trust Funds Trust Funds Trust Funds Trust Funds 96 Official Overseas Travel Facility Name and Unit Place Visited Concord Hospital R Mansberg Nuclear Medicine Cyprus and Istanbul Concord Hospital R Walls Immunology Jaipur and Athens Concord Hospital S Riminton Immunology Queenstown Concord Hospital A Robertson Radiology Colorado Concord Hospital A Corbett Neurology Istanbul Concord Hospital Concord Hospital A Corbett Neurology A Bianchi Haematology Concord Hospital A Panis Anaesthetics Concord Hospital Concord Hospital Concord Hospital Concord Hospital Concord Hospital Concord Hospital Concord Hospital Concord Hospital Concord Hospital Concord Hospital B Shenstone Rheumatology D Brieger Cardiology D Le Couteur Geriatric D Le Couteur Geriatric D Le Couteur Geriatric D Milliss ICU F Davidson Anaesthetics F Booth Ophthalmology G Aggarwal Palliative Care G Aggarwal Palliative Care Concord Hospital H Van der Wall Nuclear Medicine San Diego and London Concord Hospital H Lowe Cardiology Manchester Concord Hospital H Creasey Geriatric Newcastle, Geneva, Paris, Goteburg and Chicago San Diego Amsterdam London and Slovenia Amsterdam Atlanta Touson Washington and Baltimore Christchurch Hanoi Papua New Guinea Papua New Guinea Kuala Lumpur Venice Purpose of Travel International Conference on Radiopharmaceutical Therapy 2005, European Association of Nuclear Medicine Indian College Annual Convention on Asthma and Allergy, European Asthma Congress ASCIA Scientific Meeting Vail 2006 – MRI in Clinical Practice, Snowmass 2006 – New Advances in MR and CT World Federation of Neurology th 11 International Congress on Neuromuscular Diseases th 58 Annual Meeting – American Academy of Neurology International Society for Laboratory Haematology 2006 World Anaesthesia Seminar, Joint GAT/SCATA seminars, Consciousness in Anaesthesia, th 7 European Trauma Congress European League Against Rheumatism American College of Cardiology Meeting Aging and the Hepatic Sinusoid University of Arizona National Institute on Aging, National Institute on Health University of Otago – Christchurch Hospital Lecture Tour – National Institute of Burns PNG Eye Care Project Palliative Care Workshop, Hospice Malaysia th 4 Research Forum – European Association for Palliative Care Society of Nuclear Medicine Annual Meeting International Society for Heart th Research – 26 European Section Meeting th British Geriatric Society, 9 International Alzheimer Therapy, ISPEN, Stroke Rehabilitation 2006, American Geriatric Society Endoscopic Ultrasound 2006 Sydney South West Area Health Service Statutory Annual Report 05/06 Source of Funds Trust Funds Trust Funds Trust Funds Trust Funds Trust Funds Trust Funds Trust Funds General Funds Trust Funds Trust Funds Trust Funds Trust Funds Trust Funds General Funds General Funds Trust Funds Trust Funds Trust Funds Trust Funds Trust Funds Trust Funds 97 Official Overseas Travel Facility Name and Unit Concord Hospital Concord Hospital Concord Hospital I Norton Gastroenterology I Norton Gastroenterology J Estell Haematology Concord Hospital J Smith Anaesthetics Concord Hospital Concord Hospital Concord Hospital J Quoyle Anaesthetics J Trotman Haematology T Biswas Anaesthetics Place Visited Purpose of Travel Source of Funds Amsterdam Digestive Diseases Week Trust Funds th Los Angeles Amsterdam Venice and Madrid Toronto Amsterdam Madrid and London 11 Congress of European Haematology Association International Society for Laboratory Haematology 2006 European Association of Cardiothoracic Anaesthesiologists 2006, Euroanaesthesia 2006 Canadian Anaesthesiologists Annual Meeting European Haematology Association Congress Euroanaesthesia 2006 Trust Funds Trust Funds General Funds General Funds Trust Funds General Funds th Concord Hospital G Thanakrishnan ICU Concord Hospital Concord Hospital Concord Hospital Concord Hospital L Kritharides Cardiology L Laks Respiratory L Reiter MADU L Morgan Respiratory Concord Hospital Concord Hospital Concord Hospital Brussels Rome 19 Annual Congress – European Society of Intensive Care Medicine International Symposium on Atherosclerosis General Funds Trust Funds Salt Lake City Sleep 2006 Trust Funds Amsterdam European League Against Rheumatism 2006 General Funds Singapore Pleura Meeting in Singapore Trust Funds M Sanger Executive London and Prague M Peters Respiratory Rome and Basel Site Lecture Whipps Cross – guest speaker on Olympic th preparation, 11 European Forum on Quality Improvement on Health Care GLCC Executive Meeting, COMPASS Clinical Trials Meeting M Peters Respiratory Singapore Pleura Meeting in Singapore General Funds Trust Funds Trust Funds th Vancouver and Seattle 14 Scientific Meeting and Exhibition for Magnetic Resonance in Medicine, University of British Columbia visit Trust Funds Toronto World Congress on Osteoporosis Trust Funds San Diego and Toronto Vancouver Children’s Hospital Site Visit, Society for Education in Anaesthesia, RACS Anniversary th Meeting, IARS 80 Clinical and Scientific Congress International Symposium – Radioactive Isotomes in Clinical Medicine and Research th 6 Annual Federation of Clinical Immunology Meeting, European Academy of Allergology and Clinical Immunology Concord Hospital M Ngu Gastroenterology Concord Hospital Concord Hospital M Hooper Endocrinology M Magee Nuclear Medicine Concord Hospital P McKinnon Anaesthetics London and Dan Francisco Concord Hospital R Mansberg Nuclear Medicine Austria and Budapest Concord Hospital R Walls Immunology San Francisco and Vienna Sydney South West Area Health Service Statutory Annual Report 05/06 Trust Funds General Funds Trust Funds Trust Funds 98 Official Overseas Travel Facility Name and Unit Place Visited Purpose of Travel Source of Funds Trust Funds Trust Funds Concord Hospital R Bradbury Microbiology Lisbon, Switzerland and Paris International Society for Infectious Diseases, Congress for the International Society for Human and Animal Mycology, International Symposium on Infections in the Immuno Host Concord Hospital S Reddel Neurology Oxford Trials Concord Hospital S Gaden Radiology Colorado Concord Hospital T Gottlieb Infectious Diseases Wellington Concord Hospital T Karplus Vascular Med Milan and Lisbon Concord Hospital Concord Hospital Concord Hospital Concord Hospital Concord Hospital Concord Hospital Concord Hospital Concord Hospital Concord Hospital Concord Hospital Concord Hospital Concord Hospital V Naganathan Geriatric V Naganathan Geriatric A Bannon Microbiology C Weatherall Microbiology C Mak Surgical Superintendent K Ip DPU S Bass Nuclear Medicine A Crittenden Audiology B Casey Psychology F Li Physiotherapy K Swaraj Nuclear Medicine L Seccombe Respiratory Concord Hospital P Rogers Respiratory Concord Hospital Concord Hospital P Kirkpatrick Immunology S Taggart Burns Rhonda Anderson Site Manager, Nutrition and Dietetics Concord Hospital Chicago Vail 2006 – MRI in Clinical th Practice, 6 Annual Snowmass – New Advances in MR and CT, th 12 Annual Snowmass 2006 – Clinical Ultrasound The Australasian Society for Infectious Diseases Annual Scientific Meeting th 16 International Workshop on nd Vascular Anomalies, 22 World Congress on the International Union of Angiology American Geriatric Society Annual Scientific Meeting Trust Funds Trust Funds Trust Funds Trust Funds Kuala Lumpur Asia Pacific Geriatric Conference Trust Funds Wellington ASID Conference Trust Funds Wellington ASID Conference Trust Funds Hong Kong Breast Seminar Series 2006 General Funds Amsterdam International Diagnostic Course Trust Funds Davos 8 International Tinnitus Seminar Trust Funds Paris International Neuropsychological Society Trust Funds Dublin 5 Asia Pacific Burns Conference Trust Funds Shanghai ASNC 2005 Trust Funds Seattle Copenhagen Copenhagen th th European Respiratory Society Annual Conference European Respiratory Society Annual Conference Annual Scientific Meeting of the Australian Society of Clinical Immunology Trust Funds Trust Funds Trust Funds Queenstown ANABA Trust Funds New Zealand ASID Conference Trust Funds 1. Manchester, England. 2. Dublin Ireland 1. Obesity and Health Conference 2. Prevention, Wellness and Nuitition Intervention Conference Self Funded Sydney South West Area Health Service Statutory Annual Report 05/06 99 Official Overseas Travel Purpose of Travel Source of Funds Facility Name and Unit Place Visited Concord Hospital Rhonda Anderson Site Manager, Nutrition and Dietetics 1. Manchester, England. 2. Dublin Ireland Concord Hospital Chantal Gebbes CNC Clinical Trials , Medical Oncology Barcelona, Spain Concord Hospital Sue Monaro CNC Vascular Services Singapore Attend the Stem Cells and Tissue Engineering in wound Healing and Burn Injuries Costs met by the National Institute of Burns (Hanoi) National Institute of Burns (Hanoi) 1. 2nd national Conference on Obesity and Health. 2. Prevention, Wellness and Nutrition Intervention Across the Lifespan Conference Attend the MK – 0683 PN 014 Advanced Mesothelioma Study Investigator Meeting Self Funded Sponsored by Merck Sharpe & Dohme Singapore Wound Society conference convenors Concord Hospital Frank Li Physiotherapist, Burns Unit Hanoi, Vietnam Invited by President of the Burns Service and Vice-President of Burns Service/ Medical Director of the National Institute of Burns in Vietnam & Director of ICU of the National Institute of Burns, to provide expert consultancy in burns care Concord Hospital Dorothy Roberts, Dorothy, RN CNS Burns, RGH Vietnam Exchange Programme for the National Institute of Burns (Hanoi) Concord Hospital A Bianchi Haematology Istanbul Concord Hospital Concord Hospital Concord Hospital Concord Hospital Concord Hospital A Lee Gastroenterology A Lee Gastroenterology A Panis Anaesthetics B Dennien Radiology C Chan Anatomical Pathology Concord Hospital C George Renal Singapore, Kuala Lumpur, Brunei World Congress of Nephrology, Acute Renal Failure Symposium General Funds Concord Hospital D Brieger Cardiology Stockholm European Society of Cardiology Trust Funds International Conference on Grief and Bereavement in Contemporary Society Supported by Postgraduate Affairs committee of UNSW San Francisco Seoul Istanbul Queenstown Beijing Department of Forensic Medicine Jane Mowll Counseling Department of Forensic Medicine Jane Mowll Counseling Hong Kong Karitane Robert Mills Karitane Washington DC, USA Liverpool Hospital Valerie Poxon Project manager, Cancer Services Arlington, USA London UK World Congress of the International Society of Haematology American Association for the Study of Liver Diseases Asia Pacific Digestive Week International Congress on Coronary Artery Disease The Interventional Radiology Society of Australia 2005 The Fourth Asia-Pacific IAP Congress 2005 International Work Group in Death, Dying and Bereavement Meeting Attend the Zero to Three National Training Institute Conference National Cancer Registrars Association IMPAC Users Conference Sydney South West Area Health Service Statutory Annual Report 05/06 Trust Funds Trust Funds Trust Funds General Funds Trust Funds Trust Funds General Funds Karitane General Fund Cancer Institute of NSW and Personal Expense 100 Official Overseas Travel Facility Name and Unit Place Visited Liverpool Hospital Anita Caldwell Trauma CNC Madrid, Spain; Porto, Portugal Liverpool Hospital Satya Rajapakse Principle Hospital Scientist Seoul, South Korea Liverpool Hospital Robert Brooks Senior Research Officer, Psychiatry Research and Training Unit Washington DC and New York, USA Liverpool Hospital Paul Barton Research Director, CORE Manila, Philipines Liverpool Hospital Richard Thode Regional Course Coordinator, CORE Manila, Philipines Liverpool Hospital Liverpool Hospital Liverpool Hospital Liverpool Hospital Liverpool Hospital Liverpool Hospital Liverpool Hospital Gaurav Tandon GMCT Programme Manager, Brain Injury Unit Ruth Orchison Clinical Psychologist, Geriatrics and Rehabilitation Canada Purpose of Travel Definitive surgical trauma course and perioperative Nursing Trauma Course World Congress on Medical Physics and Biomedical Engineering 1. Harvard Programme for Refugee Trauma. 2. Cooperative Study into Anger/Violence in Psych Patients, 3. Advanced Course in Mplus 3rd Project Coordinators Meeting of the Distance Learning Project RAS/6/033 in the Applied Sciences of Oncology 3rd Project Coordinators Meeting of the Distance Learning Project RAS/6/033 in the Applied Sciences of Oncology International Conference of the International Society for Quality Health Care Source of Funds Grupo de Trauma Porto Berry and Partners SP&T Sponsored UNSW and Harvard Programme for Refugee Trauma Sponsored by IAEA Sponsored by IAEA General Fund USA (California) Evolution of Psycholotherapy Conference N/A Joanna Janniste USA Portland Conference General Funds Nancy Rushford Colombo Sri Lanka WFOT Capacity building workshop Not funded Lisboa Portugal 8th Biennial Estro Meeting Berry & Partners Trust Fund Germany 1st AAPM Symposium on Advances in Imaging and Radiation Therapy CPD Funding Lisboa Portugal 8th Biennial Estro Meeting Berry & Partners Trust Fund Megan Tattersall Cancer Therapy Centre Radiation Therapy Vinod Nelson Cancer Therapy Centre Medical Physicist Satya Rajapakse Cancer Therapy Centre Medical Physics Liverpool Hospital Gwi-Ae Cho Cancer Therapy Centre Medical Physics Denver - USA Liverpool Hospital Matthew Fuller Cancer Therapy Centre Radiation Therapy Denver - USA Liverpool Hospital James Latimer Cancer Therapy Centre Radiation Therapy Paris 47th Annual Astro Meeting, Denver Colorado and American Society of therapeutic Radiology and Oncology 47th Annual Astro Meeting, Denver Colorado and American Society of therapeutic Radiology and Oncology European Cancer Conference Sydney South West Area Health Service Statutory Annual Report 05/06 Berry & Partners Trust Fund Berry & Partners Trust Fund Berry & Partners Trust Fund 101 Official Overseas Travel Facility Liverpool Hospital Liverpool Hospital Liverpool Hospital Liverpool Hospital Liverpool Hospital Liverpool Hospital Liverpool Hospital Liverpool Hospital Liverpool Hospital Liverpool Hospital Liverpool Hospital Name and Unit Virendra Patel Cancer Therapy Centre Medical Physics Joanne Veneran Cancer Therapy Centre Radiation Therapy Isabella Franji Cancer Therapy Centre Radiation Therapy Matthew Fuller Cancer Therapy Centre Radiation Therapy Debra Vincent Cancer Therapy Centre Radiation Therapy Jim Yakobi Cancer Therapy Centre Radiation Therapy Ray Asghari Cancer Therapy Centre Medical Oncology Virendra Patel Cancer Therapy Centre Medical Physics Jason Arts Cancer Therapy Centre Medical Physics Ming Kong Cancer Therapy Centre Medical Physicist Gwi-Ae Cho Cancer Therapy Centre Medical Physics Place Visited Purpose of travel Source of Funds India 27th Annual Conference of Assoc Radiation Oncologists Berry & Partners Trust Fund New Zealand NZIMRT & Air Conference Berry & Partners Trust Fund New Zealand NZIMRT & Air Conference Berry & Partners Trust Fund New Zealand NZIMRT & Air Conference Berry & Partners Trust Fund New Zealand NZIMRT & Air Conference Berry & Partners Trust Fund Milan - Italy Advances in Radiation Therapy Berry & Partners Trust Fund San Francisco 2006 ASCO Gastrointestinal Cancer Symposium Medical Oncology Trust St Louis CMS XiO Training Course for Medical Physicists CPD Funding St Louis CMS XiO Training Course for Medical Physicists CPD Funding Lisboa Portugal 8th Biennial Estro Meeting CPD Funding Palmerston North - New Zealand Physicist Workspace Pilot Application Training Siemens Ltd Medical Solutions Funded by F7Trauma clinical trial sponsor Liverpool Hospital ICU Research Sharon Micallef Budapest, Hungary Investigator's Meeting for F7Trauma (CONTROL) clinical trial to commence 2006 Liverpool Hospital Fairfield Mental Health Joe Chuong Can Tho Vietnam Presentation of a paper at Vietnamese- Australian Mental Health Conference and site visit Liverpool Hospital P Lehmann Queenstown, NewZealand Immunopathology Conference Liverpool Hospital Merran Findlay Dietetics Rome, Italy Cachexia Conference Liverpool Hospital Liverpool Hospital Shakun Kishore Radiology Marily Cintra Arts for Health Program Chicago Radiology conference(RSNA 05) Canada Creative Places Conference Self funded Liverpool Hospital Nancy Santiano Simpson Centre Philipines Liverpool Hospital Lisa Connolly Cardiology Mexico 3rd Congress of the World Federation of Critical Care Nurses International Investigator Meeting for SHINE Advanced Resuscitation Course Sponsored by Sanosi Aventis Sydney South West Area Health Service Statutory Annual Report 05/06 General Fund Staff Specialist Trust Fund CTC Trust and Staff own expense Radiology education fund 102 Official Overseas Travel Facility Name and Unit Place Visited Purpose of travel Liverpool Hospital Virendra Patel Cancer Therapy Centre Medical Physics USA CMS XiO Training Course for Medical Physicists Liverpool Hospital Anita Jones Neurophysiology Auckland, New Zealand Liverpool Hospital Catherine Bridge Neurophysiology Auckland, New Zealand Liverpool Hospital Rowena Baldacchino Neurophysiology Auckland, New Zealand Liverpool Hospital Liverpool Hospital Liverpool Hospital Katherine Caldwell Cancer Therapy Centre Annie Lau Cancer therapy Centre Andrew Smith Orthopaedics Population Health Leon Heron Public Health Unit Western Zone Paris, France To attend 12 International Symposium on Viral Hepatitis and Liver Disease JONES, Lynn. TPN CNC Manila, Philippines FRANC Asia 2006 PRYOR, Marie Cardiology New York USA Royal Prince Alfred Hospital GORRELL, Mark. Principle Scientific Officer 1. Paris France. 2. Warrington USA. 3. Washington, USA Royal Prince Alfred Hospital Royal Prince Alfred Hospital FRIG, Elizabeth. Dietician, Nutrition & Dietetics Dept San Francisco, USA MERRY, Judith. RN, Medical Oncology San Diego, California, USA Royal Prince Alfred Hospital YANG, Shihong. Research Assistant, Haematology Dept Frankfurt, Germany Royal Prince Alfred Hospital BROOKS, Belinda. Nurse Practitioner, Endocrinology Dept Vienna, Austria Royal Prince Alfred Hospital Royal Prince Alfred Hospital Vienna, Austria Vienna, Austria Wellington, New Zealand Association of Neurophysiological Technologists of Australia Conference Association of Neurophysiological Technologists of Australia Conference Association of Neurophysiological Technologists of Australia Conference The ESTRO teaching course on Brachytherapy Brachytherapy on Gynaecological Malignancies Management of Orthopaedics Multi-Trauma Patient th Sanofi Aventis Stradivarius Clinical Trial Investigator Meeting 1. Seminar at Institut de recherches. 2. ASLD Basic Research Single Topic Conference. 3. American Diabetes Association 66th Scientific Sessions Attend the L-000899055 Protocols – Clinical Trials Investigator meeting. Attend Bayer/RPA International Sorafenib meeting for Study 439006 To work with collaborators at the Institute, Georg-Speyer-Haus in the development of antimyeloma T-cell and NK-cell immunotherapy research Second International Investigators Meeting Sydney South West Area Health Service Statutory Annual Report 05/06 Source of Funds Sponsored by Australasian College of Physical Scientists and Engineers in Medicine Neurological Research Trust Fund Neurological Research Trust Fund Neurological Research Trust Fund Berry and Partners Berry and Partners General Fund (Orthopaedics) General funds and partially sponsored by GSK Pharmatel Fresenius Kabi Sanofi Aventis Flights Sponsored by Takeda Pharmaceuticals. (Gastro RPA SP&T 81368) Sponsored by Merck Sharp & Dohme Bayer HealthCare Pharmaceuticals International Myeloma foundation & Cancer Institute of NSW grants Sponsored by Astrazeneca & Takeda 103 Official Overseas Travel Facility Name and Unit Place Visited Purpose of Travel Source of Funds Royal Prince Alfred Hospital CLINGAN, Tazmin. Podiatrist, Diabetes Centre Chaoyang, Beijing, China Attend the 2005 Beijing International Diabetes Foot and Related diseases Forum Endocrinology Department Trust Fund Royal Prince Alfred Hospital FULTON, Roger. Principal Hospital Scientist, PET & Nuclear medicine San Juan, Puerto Rico, USA Attend the IEEE Nuclear Science Symposium and Medical Imaging Conference PET & Nuclear Medicine Department Trust Fund Royal Prince Alfred Hospital HURRELL, Elizabeth. Social Worker, Fertility Unit Christchurch, NZ Attend the Fertility Society of Australia 2005 Scientific Meeting Fertility Unit Trust Fund Royal Prince Alfred Hospital KIERNICKI, Jane. CNS, Fertility Unit Christchurch, NZ Attend the Fertility Society of Australia 2005 Scientific Meeting Fertility Unit Trust Fund Royal Prince Alfred Hospital LUO, Connie. CNS, Diabetes Centre Chaoyang, Beijing, China Attend the 2005 Beijing International Diabetes Foot and Related diseases Forum Endocrinology Department Trust Fund Royal Prince Alfred Hospital PARK, Ki Joon. Radiation Therapist, Radiation Oncology Department Lisbon, Portugal Attend the 8 Biennial ESTRO Meeting on Physics and Radiation Technology for Clinical Radiotherapy Radiation Oncology Trust Fund Royal Prince Alfred Hospital RANDALL, Katrina. Registrar, Immunology Department Queenstown, NZ Attend the Annual Scientific Meeting of the Australasian Society of Clinical Immunology Immunology Department Trust Fund Royal Prince Alfred Hospital YU, Gary, Registrar, Immunology Department Queenstown, NZ Attend the Annual Scientific Meeting of the Australasian Society of Clinical Immunology Immunology Department Trust Fund Royal Prince Alfred Hospital AW, Swee Tin. Senior Hospital Scientist, Neurology Dept Washington DC, USA Attend & present a paper at th Society for Neurosciences 35 Annual Meeting Neurology Department Trust fund Royal Prince Alfred Hospital GORRELL, Mark. Principal Hospital Scientist, Gastroenterology Dept Quebec city, Canada Attend the International Proteolysis Society Conference Gastroenterology Department Trust Fund Royal Prince Alfred Hospital ZHANG, Xiao –Mei. Research Assist, Radiation Oncology Dept Paris, France Attend the ECCO!3 - European Cancer conference Radiation Oncology Trust Fund Royal Prince Alfred Hospital BRADSHAW, Andrew, Research Assist, Neurology Dept Washington DC, USA Attend the Society for Neurosciences Annual meeting Neurology Department Trust fund Royal Prince Alfred Hospital BROWN, Ross. Principal Hospital Scientist, Haematology Dept Atlanta, USA Attend the American Society of Haematology Conference Haematology Department Trust fund Royal Prince Alfred Hospital YOZGHATLIAN, Veronica Research Assist, Respiratory Medicine Dept Baltimore, USA Attend the North American Cystic Fibrosis Conference Respiratory Medicine Trust Fund th Sydney South West Area Health Service Statutory Annual Report 05/06 104 Official Overseas Travel Facility Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Name and Unit Place Visited Purpose of travel Source of Funds GAULD, Amanda. RN, Diabetes Centre Vienna, Austria Second International Investigators Meeting Sponsored by Astrazeneca & Takeda READ, Jane. Dietician, Nutrition and Dietetics Italy (Rome) Cachexia Conference Sponsor Cancer Institute, Private RAJBHANDARI, Dorrilyn ICS Research Coordinator Singapore SAINT 1 and SAINT 2 Clinical Trial Sponsor ‘Astra Zeneca’ RYAN, Joan. CNC Palliative Care Kuala Lumpur, Malaysia Facilitating palliative care nurses workshop and providing clinical supervision for Hospic Malaysia Hospic Malaysia MANII, Paris. Pharmacist, Institute of Haematology Honolulu, Hawaii, USA BMT Tandem Meetings Conference Amgen Australia MURRAY, Bronwyn. CNS, Medical Oncology San Antonio, USA San Antonio Breast Cancer Symposium Sponsors: Eli Lilly, Astra Zeneca, Roche, Novartis Rome, Italy FAST Mid-Study Investigator Meeting NovoNordisk Hong Kong International Workgroup in Death, Dying and Bereavement DOFM General Fund Wellington, New Zealand 10th Australasian Conference on Child Abuse and Neglect 2006 General Fund, Allied Health Social Work Copenhagen Denmark Attend the European Respiratory Society Respiratory Function Dept Trust Fund RAJBHANDARI, Dorrilyn, ICS Coordinator MOWLL, Jane. Senior Forensic Counsellor, Dept of Forensic Medicine HILL, Susan. Training and Education Officer, Child Protection ROGERS, Peter. Senior Hospital Scientist, Respiratory Function Department AMBROSE, Leigh. Radiation Therapist, Radiation Oncology GUNASENA, Dudley. Radiation Therapist Radiation Oncology Auckland, NZ Auckland, NZ KO, Rebecca Radiation Therapist Auckland, NZ LIN, Robert . Senior Radiation Therapist, Radiation Oncology Auckland, NZ Royal Prince Alfred Hospital LAMB, Sharon. Dietician, Nutrition and Dietetics Royal Prince Alfred Hospital PAGE, Joanne. Radiation Therapist, Radiation Oncology Maastricht, Holland Auckland, NZ Attend the Fusion 2005 Joint NZIMRT – Air Scientific Conference Attend the Fusion 2005 Joint NZIMRT – Air Scientific Conference Attend the Fusion 2005 Joint NZIMRT – Air Scientific Conference Attend the Fusion 2005 Joint NZIMRT – Air Scientific Conference Aspen Advanced Course in Clinical Nutrition Attend the Fusion 2005 Joint NZIMRT – Air Scientific Conference Sydney South West Area Health Service Statutory Annual Report 05/06 Radiation Oncology Trust Fund Radiation Oncology Trust Fund Radiation Oncology Trust Fund Radiation Oncology Trust Fund Nutrition and Dietetics Education Trust Fund, additional costs sponsored: University Hosp Maastrcht Radiation Oncology Trust Fund 105 Official Overseas Travel Facility Name and Unit Place Visited Purpose of Travel Source of Funds Royal Prince Alfred Hospital EBERL, Stefan. Principal Hospital Scientist, PET and Nuclear Medicine San Diego, USA 2006 Society of Nuclear Medicine Annual Meeting PET and Nuclear Medicine SP&T Royal Prince Alfred Hospital LEE, Anna. Hospital Scientist, Biochemistry Christchurch, New Zealand RCPA ACB Chemical Pathology Course Biochemistry RPA SP&T Royal Prince Alfred Hospital MCGILL (GRAVES), Margaret. CNC Diabetes Centre Washington, USA American Diabetes Association Scientific Meeting Endocrinology Departmental Trust Fund Royal Prince Alfred Hospital VERSCHUER, Jordan. Hospital Scientist, PET and Nuclear Med San Diego, USA 2006 Society of Nuclear Medicine Annual Meeting PET and Nuclear Medicine SP&T Royal Prince Alfred Hospital WILLIAMS, Paul. Principal Hospital Scientist Washington DC, USA American Diabetes Association Scientific Sessions Endocrinology RPA SP&T, CC 79037 Royal Prince Alfred Hospital KEAN, Mary. CNS Diabetes Centre Washington DC, USA American Diabetes Association Scientific Sessions Endocrinology RPA SP&T, CC 79037 Royal Prince Alfred Hospital WONG, Susan. Senior Hospital Scientist, Endocrinology Chicago, USA American Society for Clinical Chemistry Endocrinology RPA SP&T, CC 79037 Royal Prince Alfred Hospital KEED, Alison. Registrar Wellington, New Zealand Australasian Society for Infectious Diseases Annual Scientific Meeting RPA Microbiology SP&T (79030) Royal Prince Alfred Hospital AW, Swee Tin. Senior Hospital Scientist 1.Noordwijk, The Netherlands 2.Uppsala, Sweden 1. 7th Symposium on the Role of Vestibula Organs in Space Exploration. 2. 24th Barany Society Meeting Neurology RPA SP&T (79019) Royal Prince Alfred Hospital FOLEY, Dolores. Clinical Fellow, Sydney Cancer Centre Bangor, Wales 4th International Mindfulness Conference Cancer Institute Research Funding SP&T 21643 Royal Prince Alfred Hospital MALEHAN, Kerri. Hospital Scientist, Respiratory Medicine Salt Lake City, USA Sleep 2006 Conference Costs Met Personally GORRELL, Mark. Principle Scientific Officer 1. Paris France. 2. Warrington USA. 3. Washington, USA 1. Seminar at Institut de recherches. 2. ASLD Basic Research Single Topic Conference. 3. American Diabetes Association 66th Scientific Sessions Madrid, Spain Euroanaesthesia 2006 Copenhagen, Denmark 29th European Cystic Fibrosis Conference Fusion 2005 Joint NZIMRT – Air Scientific Conference Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital DUKE, David. Registrar Intensive care DENTICE, Ruth. Physiotherapist PEREZ, Gino Radiation Oncology Auckland, NZ Sydney South West Area Health Service Statutory Annual Report 05/06 Gastro RPA SP&T 81368. (Flights Sponsored by Takeda Pharmaceuticals) Costs Met Personally Costs Met Personally Radiation Oncology Trust 106 Official Overseas Travel Facility Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Name and Unit Place Visited POINTING, Judy. CNC, Clinical Immunology Queenstown, NZ RAJBHANDARI, Dorrilyn, HSM, Intensive Care Services Buenos Aires, Argentina WU, Huiling. Senior Hospital Scientist, Renal Medicine WYBURN, Kate. PhD Research Officer, Renal Medicine BOOTH, Jeremy. Senior Hospital Scientist, Radiation Oncology YOZGHATLIAN, Veronica. Research Assist, Respiratory Medicine Dept Purpose of Travel Attend the Australasian Society of Clinical Immunology & allergy Annual Scientific Meeting th Attend 9 Congress of the World Federation of Societies of Intensive and Critical Care Medicine Seattle, USA Attend the American Transplant Congress Seattle, USA Attend the American Transplant Congress Paris, France Attend the European Cancer Conference, ESTRO Baltimore, USA Attend the North American Cystic Fibrosis Conference PARKER, Carol. CNE, Allergy Unit Queenstown, NZ Annual Scientific Meeting of the Australasian Society of Clinical Immunology and Allergy BRANNAN, John. Research Medical Officer, Dept of Respiratory Medicine (Non-employee) Copenhagen, Denmark 2005 European Respiratory Society Conference (Presenting paper) MANII, Paris. Pharmacist, Institute of Haematology Honolulu, Hawaii, USA BMT Tandem Meetings Conference MURALI, Rajmahan. Postgraduate Fellow, Anatomical Pathology Atlanta, USA United States and Canadian Academy of Pathology Annual Meeting 2006 MURRAY, Bronwyn. CNS, Medical Oncology San Antonio, USA San Antonio Breast Cancer Symposium LAMB, Sharon. Dietician, Nutrition and Dietetics Maastricht, Holland Aspen Advanced Course in Clinical Nutrition DEADY, Luke, Radiology Registrar HEALY, Matthew, Radiology Registrar SMITH, Angela, NUM Level 3, 5 East San Diego, California USA San Diego, California USA Los Angeles, USA 26th Residents Radiology Review Course 26th Residents Radiology Review Course International Lactation Consultant Association Board Meeting Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital Sydney South West Area Health Service Statutory Annual Report 05/06 Source of Funds Clinical Immunology Trust Fund Intensive Care Services Trust Fund Renal Transplant Trust Fund Renal Transplant Trust Fund Radiation oncology Trust Fund Respiratory Medicine Trust Fund RPA Allergy Nurse Educator Trust Fund National Health and Medical Council Trust Fund (Amgen Australia $2000 to be reimbursed) ($1222.41 Inst of Haem) Anatomical Pathology SP&T Fund CC 79083 (Sponsors: See above) SP&T: Sydney Cancer Centre Nursing and Allied Health Ed Fund Nutrition and Dietetics Trust Fund and University Hospital Maastricht N/A 107 Official Overseas Travel Facility Name and Unit Place Visited Purpose of Travel Source of Funds RPA MASON, Susan. CNC, Gastro and Liver Services Vienna, Austria 41st Annual meeting of the European Association for the Study of the Liver Self Funded Royal Prince Alfred Royal Prince Alfred KOKKINAKOS, Maria. Manager Food Services LEE, Anna. Hospital Scientist, Biochemistry Birmingham, UK Christchurch, New Zealand Royal Prince Alfred Hospital LUO, Connie. CNS, Diabetes Centre Chaoyang, Beijing, China Royal Prince Alfred Hospital PARK, Ki Joon. Radiation Therapist, Radiation Oncology Department Lisboa, Spain Royal Prince Alfred Hospital Royal Prince Alfred Hospital Royal Prince Alfred Hospital AW, Swee Tin. Senior Hospital Scientist, Neurology Dept KING-ADAMS, Melinda. RN, Cardiovascular Diagnostic and Intervention Centre Mark Gorrell Principal Hospital Scientist, Gastroenterology Dept Washington DC, USA 1. HCA Conference. 2. Site Visits RCPA ACB Chemical Pathology Course Attend the 2005 Beijing International Diabetes Foot and Related diseases Forum Attend the 8th Biennial ESTRO Meeting on Physics and Radiation Technology for Clinical Radiotherapy Attend & present a paper at Society for Neurosciences 35th Annual Meeting Paris, France Paris Course Revascularization 2006 Quebec city, Canada Attend the International Proteolysis Society Conference RPAH FARM SP&T Biochemistry RPAH SP&T Endocrinology Department Trust Fund Radiation Oncology Trust Fund Neurology Department Trust fund Cardiology Level GW Trust Fund (79076) Gastroenterolo gy Department Trust Fund Rozelle Hospital Research General Account Rozelle Hospital Michelle Cleary CNC Bangkok, Thailand 5th International Mental Health Conference Sydney Dental Hospital Helen Carey Periodontics Baltimore USA International American & Canadian Assoc for Dental Research General Funds Sydney Dental Hospital Sydney Dental Hospital Sydney Dental Hospital Sydney Dental Hospital Kim Horneman Performance & Evaluation Barbara Taylor Periodontics Eugene Chan Orthodontics Dental Research Conference General Funds IAD (ANZ) Annual Dinner General Funds Sydney Dental Hospital Sydney Dental Hospital Sydney Dental Hospital Sydney Dental Hospital Queenstown, NZ Queenstown, NZ Paris France Peter Duckmanton Endodontics Dublin Ireland Eugene Chan Orthodontics Phuket, Thailand Russell Lain Oral Surgery Barbara Taylor Periodontics Wendy Yu Periodontics Seattle USA Madrid, Spain Madrid, Spain Federation of Orthodontists 6th Int'l Orthodontic Congress 12th Biennial Congress European Society & Endodontology Conference 8th Int'l Conference on Biological Mechanism of tooth Eruption, Resorption and Movement American Academy of Forensic Sciences 58th meeting Europerio 5 Madrid Conference Europerio 5 Madrid Conference Sydney South West Area Health Service Statutory Annual Report 05/06 General Funds General Funds General Funds General Funds General Funds General Funds & Sydney University 108 Official Overseas Travel Facility Name and Unit Place Visited Purpose of Travel Source of Funds Sydney Dental Hospital Natalie Leow Periodontics Madrid, Spain Europerio 5 Madrid Conference General Funds & Sydney University Acrete, Sicily, Italy CIMTEC and MDIC 2006 General Funds Amsterdam/Jap an/India EAPD, Tako Centre, ISSPD General Funds Sydney Dental Hospital Sydney Dental Hospital Warwick Harty Prosthodontics/Forensic dentistry Soni Stephens Paediatric Barbara Taylor Periodontics Sydney Dental Hospital Barbara Taylor Dental Specialist 1. Hong Kong, China. 2. Madrid, Spain. Sydney Dental Hospital Kim Hornerman Manager, Performance & Evaluation Queenstown, NZ Sydney Dental Hospital Barbara Taylor Dental Staff Specialist Chicago, USA & Montreal, Canada Sydney Dental Hospital Barbara Taylor Dental Staff Specialist USA and Canada Jim Fisher Maxillofacial Dentistry Maui Hawaii Sydney Dental Hospital Sydney Dental Hospital Chicago, USA 2nd Int'l Conf on Evidence Based Dentistry 1. Visit University of Hong Kong. 2. Visit University of Oslo Madrid and attend EUROPERIO 5 Conference Attend the International Association for Dental Research conference nd 2 International Conference on Evidence Based Dentistry; and present a lecture in Montreal 2nd International Conference on Evidence Based Dentistry. Presenting Lectures at McGill University Montreal. Maxillofacial Prosthodontist SSWAHS Joo Hong Park Magdeburg, Germany 2nd International Conference on Dipeptidyl Aminopeptidases SSWAHS Joo Hong Park Magdeburg, Germany 2nd International Conference on Dipeptidyl Aminopeptidases SSWAHS Stephen Matthey Research Director, ICAMHS Paris, France SSWAHS Jorge Aroche Executive Director, STARTTS 1. Buenos Aires, Argentina. 2. Lima, Peru. SSWAHS SSWAHS SSWAHS SSWAHS Dang-Khoa Nguyen Senior HEO/Community Projects Coordinator, Area Drug Health Katherine Moore Director Community and Allied Health, SSWAHS Stephen Matthey Director, ICAMHS Michelle Haling CNC ICAMHS Can Tho, Vietnam Athens, Greece Paris, France Paris, France 10th World Congress of the World Association for Infant Mental Health 1. IV World Congress on Traumatic Stress and a meeting. 2. ISHHR Seminar and Secretariat Meetings Can Tho and Australian Mental Health Symposium, site visits Drug and Alcohol Services 5th International Conference on Health Economics, Management and Policy 10th World Congress, World Assoc for Infant Mental Health 10th World Congress of the World Association for Infant Mental Health and the Insightfulness Assessment Sydney South West Area Health Service Statutory Annual Report 05/06 General Funds Peridontics General Fund SDH General Fund SDH General Fund General Funds General Funds Gastro Research Trust Fund and University of Sydney Gastroenterolo gy Research Trust Fund Research Unit ICAMHS Partially sponsored by FOS General Funds: Drug Health Allied Health General Fund Research Unit ICAMHS Area Mental Health General Fund 109 Official Overseas Travel Facility Name and Unit SSWAHS Ursula Hopper Service Manager, ICAMHS SSWAHS SSWAHS SSWAHS Duane Keys Nurse Educator, Area Nursing/ Midwifery Service Matthew Thompson Hospital Scientist, SWAPS Anthony Schembri Area Clinical Director Allied Health SSWAHS Josephine Elfick Registrar, SWAPS SSWAHS Cathy Crowe Area Stroke CNC SSWAHS Jorge Aroche Executive Director, STARTTS SSWAHS SSWAHS SSWAHS SSWAHS SSWAHS Murray Killingsworth Senior Hosp Scientist, SWAPS Joanna Jaaniste Drama Therapist, Liverpool/Fairfield Mental Health Team Catherine Doggett Area Director, Social Work Chris Rissell Health Manager, Health Promotion, DPH Maria Kokkinakos A/Director, Food Services Nutrition Place Visited Purpose of Travel Source of Funds Paris, France 10th World Congress of the World Association for Infant Mental Health and the Insightfulness Assessment Area Mental Health General Fund Edmonton, Canada 2006 WRCASN Nurse Education Conference Self funded Amsterdam, Holland ISLH Amsterdam - Technological Innovations in Laboritory Haematology Self Funded Munich, Germany International Federation of Social Work Conference Wellington, NZ Australian Society for Infectious Diseases Inc, Annual Scientific Meeting Capetown, South Africa 1. Buenos Aires, Argentina. 2. Lima, Peru. Joint World Congress on Stroke Allied Health SP&T and self funded A/Prof Gosbell, Dr Chan, Dr Kociuba, Dr Maley SP&T Neurology SP&T 1. IV World Congress on Traumatic Stress and a meeting. 2. ISHHR Seminar and Secretariat Meetings STARTTS SP&T Sapporo, Japan 16th International Microscopy Congress Prof D.J. Davies SP&T Portland, USA US National Association for Drama Therapy Annual Conference General Fund Oxford, UK & Belfast, Ireland Attend invitations to Oxford and Belfast Universities, the Commission for Social Care Inspection and the Social Care Institute Self funded Bangkok, Thailand Attend 6 Global Conference on Health Promotion Washington DC, USA SSWAHS Gokulan Pavendranathan Wellington, NZ SSWAHS Sanjay Swaminathan Immunology, RGHC Queenstown, NZ th Undertake a USA Food Services study tour and attend the Dietary Managers Annual Conference Attend the Australian and NZ Society of Nephrology Conference Grand Rounds, ASCIA Annual Scientific Meeting Sydney South West Area Health Service Statutory Annual Report 05/06 Health Promotion Unit Trust fund SP&TF Renal Medicine Trust Fund Dept of Immunology Special Purpose and Trust Fund 110 Area Health Advisory Council Designed to give health consumers and local communities – as well as clinicians including doctors, nurses and allied health professionals – a stronger voice in health decision making, Area Health Advisory Councils have been established for each of the eight new area health services under the Health Services Amendment Bill 2004. The SSWAHS Area Health Advisory Council (AHAC) is chaired by Professor Jeremy Wilson and commenced meeting in December 2005 with members from across the Area. During the first six months of their tenure, the Council has provided the Chief Executive with advice on a range of strategic planning projects including the development of the Area Heathcare Services Plan and Corporate Strategic Plan. Meetings have been held across the Area as part of a program of site visits that will continue on a regular basis. The Council also held four Futures Planning forums in Campbelltown, Canterbury, Concord, and Liverpool to provide an opportunity for local communities to contribute to the future priorities for NSW Health and SSWAHS. The Council is also participating in a research project being conducted by the University of New South Wales in partnership with the Australian Council on Healthcare Standards and industry partners into community and consumer input into health services, contributing to the evidence base for community participation. The AHAC plays an important role working in partnership with existing advisory bodies, including the Consumer and Community Council, to represent all health stakeholders and will shortly conclude the development of a work-plan to provide a structure for the Council’s input into the strategic direction of the Area Health Service. This work-plan, along with the Council’s charter and minutes of meetings, are available on the SSWAHS website. Committee Members Professor Jeremy Wilson Chair, Executive Clinical Director, SSWAHS Ms Dell Cotter Community Representative, Ambarvale Harry Collins OAM Community Representative, Panania Dr Amanda Walker Clinician, Campbelltown and Camden Dr Roger Garsia Clinician, Camperdown Dr John Meadth GP Representative, Concord Professor Don Nutbeam University of Sydney Associate Professor Mark Sheridan Clinician, Liverpool Darryl Wright Tharawal Aboriginal Corporation, Airds Mrs Adriana Navarro Community Representative, Liverpool Ms Sue McClelland Community Representative, Bankstown Sr Alison Bush AO Clinician, Camperdown Mrs Sandra Gav Community Representative, Ashfield Sydney South West Area Health Service Statutory Annual Report 05/06 111 Community Participation Local Health Participation Groups The Area Community Participation Unit administers and supports the health service in developing a culture supportive of community and consumer participation. This means that all levels of health service staff, including senior executive staff, are included in both formal and informal community participation training, so that they understand what it is and how it can support better health care. The Unit also plays a significant role in providing resources to the Area Health Advisory Council, especially for those community representatives who are members. The Unit directly supports the peak community participation structure in SSWAHS known as the Consumer and Community Council. The Council comprises representatives from the eight local community participation networks, representatives of specific population groups, and members of the Area Health Advisory Council. One of the key roles of the Consumer and Community Council is to be the strategic link between the local community representative networks, the Area Executive team and the Area Health Advisory Council. Over the past year, there has been a number of community participation staffing changes both at the facility and Area level. In addition, new facilities without established networks have needed to develop internal and external partners to help raise the profile of health participation by the community. One key project has been the review of the Community Participation Framework that will now encompass the Area. The delivery of orientation and training to ensure staff and community representatives are clear about their respective roles and responsibilities has also been a major focus. Up and coming projects will be the continuous rollout of community participation training across the health service; developing a communication strategy and reviewing the Unit’s business plan; redesigning and updating the webpage; and working with the Consumer and Community Council on its professional development and profile. Patient feedback Community participation aims to engage consumers, carers and the community in the planning and management of their health services. There are formal structures in place at SSWAHS to facilitate community participation. All facilities have a Patient Liaison Officer. This position is highly promoted at each facility to ensure patients and carers know who to approach with suggestions, complaints and compliments. Complaint statistics are collected and regularly reported to the Clinical Quality Council and NSW Health for inclusion in the Statewide database. Facilities also use surveys and suggestion boxes for patient feedback. This allows information to be exchanged freely and helps to maintain a constructive relationship between staff and patients. Ongoing consumer forums featuring key speakers are held regularly in order to improve dialogue between SSWAHS and the community we serve. Consumer representatives are included in many committees throughout the service. Sydney South West Area Health Service Statutory Annual Report 05/06 112 Fundraising and Sponsorship Balmain Hospital Balmain Hospital and the Strong Clinic received donations and bequests for specific purposes totalling $226,605.The Hospital Auxiliary donated $23,000 for the purchase of Medical / Exercise Equipment throughout the year. Bankstown Hospital Bankstown Health Service received generous donations to the total of $342,023 for the year. A large contribution of over $140,000 was made by Bankstown District Sports Club. The Child and Family Heath Day was sponsored by the Liverpool Catholic Club, Bayer and Rotary. Community Development Support Expenditure sponsored the Health and Arts Research Centre’s project Art of Ageing. Bowral and District Hospital The Health Service was again generously supported by the community, which provided the sum of $165,311. Through various activities Bowral and District Hospital raised $2,468 during the course of the financial year. The Centenary Scholarship Fund provided scholarships to the value of $750 per year for four students engaged in health related course of study. Camden and Campbelltown The Community of Macarthur continue to provide wonderful support to the hospital. A fund raising event at Camden – generously supported by Camden Bowling Club members – set a new world record in the Guinness Book of Records for ‘continuous lawn bowling’ at 100hrs 40 mins and raised $12,902 for the Auxiliary. Community Health Can Assist (Wingecarribee) provide approximately $16,000 annually to enable contracting of after hours nursing services for terminally ill clients of the Primary Health Nursing team. Two sets of video kits on gentle exercise (valued at $900.00) donated from Liverpool Seniors Network to Aged Day Care services in Liverpool. Liverpool Seniors Network donated $1000 for craft items to Lurnea and Hoxton Park Aged Day Care. Concord Repatriation General Hospital Concord Hospital continues to enjoy strong support from its local community, receiving a total of $315,043.07 from donations and fundraising activities, of which $33,389.91 was a single bequest. Fairfield Hospital A total of $68,174.72 was donated to the Whitlam Joint Replacement Centre. General Hospital Donations totalled $290,292.67 of which: • Cabra-Vale Diggers Club donated $170,000 to purchase an echo machine • Smithfield RSL donated $30,000 to purchase laparoscopic equipment for operating theatres • The Lions Club donated $16,000 • The Auxiliary purchased walking frames and walkers to the value of $1,031and provided funds for five oximeters Karitane The Rotary Club of Liverpool Greenway provided a new Toyota Corolla, a laptop computer, new sofas and a mobile phone for the Karitane Family Care Cottage at Liverpool (at a total cost of $25,000). The Liverpool Catholic Club, Bayer Health Care Australia and the Rotary Club of Liverpool West Inc. made donations towards the SSWAHS western zone Inaugural Child and Family Health Nurses Awards held at the Liverpool Catholic Club and supported by Karitane. St Johns Park Bowling Club sponsored the celebration of Karitane Volunteer Programs - five year of participation in the NSW Government Families First Volunteer Home Visiting program by donating the venue and the fantastic food. Aspen Pharmacare donated a gift voucher to the 14 volunteers who had worked with KVP for 5 years or more in recognition of the achievement. Karitane also thanks the following companies for their sponsorship of information brochures for both parents and health professionals: • Havenhall Priority Limit (Pigeon) • Bayer Health Care Australia • Golden Circle • Aromababy Sydney South West Area Health Service Statutory Annual Report 05/06 113 Fundraising and Sponsorship Liverpool Hospital Tresillian The major fundraising event at Liverpool Hospital was a dinner for the Brain Injury Unit which raised funds of $93,820 after expenses. The Cancer Therapy Centre held th a 10 Anniversary Dinner which raised $33,497. Fundraising efforts throughout the hospital and child care centre raised a total of $148,569. The Gidget Foundation, a group of fundraisers dedicated to raising money to promote awareness of post-natal depression, generously donated $51,900 to Tresillian. Royal Prince Alfred Hospital RPA Foundation The RPA Foundation holds an annual appeal to fund a research project at the hospital. The award of the RPA Foundation Medal goes to the most outstanding individual research project and includes an amount of $50,000 to fund the chosen research. Tresillian is extremely grateful to our major sponsor, Johnson & Johnson, who continue to provide in excess of $50,000 per year in sponsorship funds, as well as to Emap, who have generously sponsored the printing and production of Tresillian’s corporate brochure and to Kimberly-Clark who continue to sponsor the printing and production of the newsletter, The Tresillian Crier. The RPA Foundation processed a total of $879,048.65, including general donations to RPA. Separate funds of $4,100 were received by Nursing for International Nurses Day and were expended to pay for prizes and expenses for nurses on the day. Sydney South West Area Health Service Statutory Annual Report 05/06 114 Donations and Bequests Thank you to the following individuals and organisations for providing $5,000 or more in support during 2005/06. Mr Allan Cook AMGEN Australia Pty Ltd Balmain Hospital Auxiliary Bankstown District Sports Club Ltd Bankstown Hospital Auxiliary Bankstown Trotting Recreational Club Barclay Mowlem Belmore Returned Services and Leagues Club Bowral Hospital Auxiliary Community Club Ltd Browneast Fundraising Bulldogs Leagues Club Ltd Busby Auxiliary Cabra-Vale Ex-Active Servicemen’s Club Ltd Camden Hospital Auxiliary Campsie RSL Sub-Branch Club Ltd Campbelltown Catholic Club Campbelltown Hospital Auxiliary Canada Bay Club Cancer Patients Assistance Scheme (CPAS) Canterbury Hospital Pink Ladies Canterbury Hurlstone Park RSL Ltd Canley Heights RSL Sporting Club Canongate Partner Pty Ltd Castle Hill RSL sub-branch Celebration Royal Arch Chapter No 81 City Bankstown R&SL Community Club Ltd Colonial Club Auxiliary Crafts Unlimited Emap - Bounty & Bounty Estate of Alex Taylor Estate of Frances Jean Lofts Estate of Nance A De Cairos Estate of Nancy May O'Brien Free Serbian Orthodox Church St George Mrs Freda Jane Gamble The Gidget Foundation G O’Neil Health Services Union Inner Wheel Club of Norwest Johnson and Johnson Kids of Macarthur Health Foundation Kimberley-Clark Ladies Auxiliary Balmain Hospital Lions Clubs NSW The Lions Club of Yagoona Liverpool Hospital Auxiliary Macarthur Advertiser Macquarie Bank Foundation Moorebank Chipping Norton Auxiliary Moorebank Sports Club Nestlè Food Service Mrs Olga Holt NineMSN NSW Nurse's Association Orlando Wyndham Pernod Ricard Mr. Paul Stephen Freame Patricia Henson Paul Wakeling Wheels for Life The Philip Bushell Foundation Punchbowl Ex-Services Community Club Ltd Relay for Life Rock for Recovery benefit for Youth Mental Health Rotary Club of Burwood Rotary Club of Liverpool Greenway Smithfield Sydney Baseball Lions Club Springett Family Foundation Leo McCarthy Memorial Smithfield RSL Sub-Branch Sydney South West Area Health Service Statutory Annual Report 05/06 115 Ethnic Affairs Priority Statement SSWAHS acknowledges and supports the cultural diversity of its population and adheres to the NSW Government Principles of Multiculturalism by providing special services and programs to culturally diverse communities. In 2005/06 a number of projects were undertaken with the aim of improving the health of culturally diverse population groups. Eight Mandarin speaking couples attended a six week antenatal class for first time parents at Burwood. Participants were recruited by advertising at antenatal clinics at RPA Women and Babies, and Canterbury Hospital. Burwood RSL Club provided some funds for the class through the Clubs NSW Community Development Support Expenditure Scheme. Designed and funded by SSWAHS, the first phase of the Tobacco Control campaign for Arabic-speakers commenced in April and encouraged smokers to consider the loss to their family should they die or become sick through smoking. Since 1996, SSWAHS has invested in initiatives designed to reduce tobacco related-harm in the Arabic-speaking population. A promising trend is that 67.1 per cent of Arabic-speakers now report living in a smoke-free home, compared to only 47.2 per cent in 1997/98. However, at 35.4 per cent the prevalence of smoking in Arabic-speaking males remains high. The second phase of the tobacco control campaign for Arabic-speakers Ma’feesh cigara men gheir khosara (There is no cigarette without loss) was launched at Bankstown Community Health Centre on 26 July. The campaign encourages Arabic-speaking males to attempt to stop smoking and to speak with their pharmacist in order to access nicotine replacement therapies and receive support and advice during their quit attempt. The landmark Descriptive study on Kava use among Tongan Men in Macarthur undertaken by the Macarthur Multicultural Health Service explores the interrelationship of health and culture. Kava is a non-narcotic, non-alcoholic beverage traditionally drunk by men from the Pacific communities. There is conflicting evidence about its potential health benefits and adverse effects. The study aims to describe how kava is used among Tongan men in Macarthur and will be used to formulate health promotion initiatives to directly benefit the community and health workers who are not aware of kava as a potential health issue. Information will address issues such as social isolation and mental health, drink driving, drug and alcohol and will be presented in a culturally appropriate and sensitive manner. Making a New Mould is a Fairfield project funded by the National Breast Cancer Centre through the Polo Ralph Lauren Pink Pony campaign. The support group continues to meet every fortnight and is facilitated by Assyrian Health Worker Marlin Babakhan, The Better Life for Muslim Women group is a Liverpool project which meets at The Michael Wenden Leisure centre, Miller on a weekly basis for physical and health education activities. Liverpool Hospital Physiotherapy Department refers most of the participants. Sydney South West Area Health Service Statutory Annual Report 05/06 116 Volunteers Balmain Hospital Balmain Hospital is supported by three pink ladies who assist elderly patients. The Hospital Auxiliary donated $23,000 for the purchase of medical and exercise equipment throughout the year. Auxiliary office bearers President: Secretary: Treasurer: Jean McLaren Joyce Duncan Maisie Hardy Bankstown Hospital Bankstown has 140 Volunteers working within the hospital and community health services. The Hospital Auxiliary raised in excess of $83,000 during 2005/06. Volunteer th Connie Zammit, completed her 30 year of service this year. Chaplains from the Pastoral Care Department provide spiritual support to patients and their relatives on request, as well as conducting a weekly service. Auxiliary office bearers President: Treasurer: Helen Williamson Harvey Worth Bowral and District Hospital Bowral and District Hospital has Pastoral Care volunteers, Blue Ladies who assist by looking after the flowers on the wards, and Volunteers to welcome and assist visitors. Bowral Auxiliary office bearers President: Judith Green Secretary: Wendy Pedley Treasurer: Joan Liebmann Moss Vale Auxiliary office bearers President: Sandra D’Adam Secretary: Jenny Sheerman Treasurer: Rikky Winley Burrawang/Wildes Meadow Auxiliary office bearers President: Jenny Gair Secretary: Audrey Jackson Treasurer: Anne Ford Camden and Campbelltown Hospitals Camden and Campbelltown volunteers are a special group of people providing services for patients, families and staff. Both the Camden and Campbelltown Hospital Auxiliaries work tirelessly, performing different activities and raising funds through stalls and raffles, social functions and running the baby boutique. Campbelltown Hospital Auxiliary office bearers President: Barry Kemister Secretary: Judy Kemister Treasurer: Gail Smith Camden Hospital Auxiliary office bearers President: Robyn Jance Secretary: Helen Evans Treasurer: Bill Richards Canterbury Hospital Volunteers continue to play an important role in the hospital by providing a variety of services such as meet and greet, pastoral care, general patient visiting and the weekly Pink Ladies stall held in the hospital foyer. Concord Repatriation General Hospital Volunteers are involved in a number of activities including fundraising, and operating a gift shop, cafe and museum. A number of special events were held by our volunteer auxiliary including sausage sizzles for the annual RTA cyclathon, school excursions to the Kokoda Track Memorial and a golf day held at Strathfield Golf club. Our chaplains have been actively involved in a number of commemorative services for the veteran community, a role unique to Concord Hospital. Auxiliary office bearers Coordinator/Public Officer: Ruth Ellis Treasurer: Christine Gruntar Assistant Treasurer: Iris Roberts and Barbara Wayne Secretary: Christian Maitere Sydney South West Area Health Service Statutory Annual Report 05/06 122 Volunteers Fairfield Hospital The hospital’s Chaplaincy and Pastoral Carers reflect the area’s cultural diversity with Roman Catholic, Salvation Army, Anglican, Assyrian, Croatian, Islamic and Buddhist faiths represented. The Fairfield Hospital Volunteer service has 57 members. This year, the Auxiliary purchased walking frames and walkers to the value of $1,031 and provided funds for five oximeters. Auxiliary office bearers President: Secretary: Treasurer: Mrs Christine Storey Mrs Margaret Mason Mr William Mason Karitane The Karitane Volunteer Home Visiting Program had 101 Volunteers supporting families in their homes this year. Randwick Family Care Cottage has a team of 12 and Liverpool Family Care Cottage a team of 10 dedicated volunteers. Liverpool Hospital Liverpool Hospital has four volunteer auxiliarys – Busby, Colonial Club, Liverpool Hospital and Moorebank/Chipping Norton – engaged in dedicated work including fundraising to purchase equipment. The Quiet Dreaming Place courtyard was opened for patients and staff seeking solitude. An initiative of the Aboriginal community, the courtyard was completed as part of the Arts for Health program with a grant from the Australia Council for the Arts. South Western Sydney Institute of TAFE students and the Gandangarra Land Council were also involved in the project. Liverpool Hospital Volunteers President: Elaine Gregory Vice-President: Kenneth Wynne Secretary: Valma Spruce Treasurer: Alester Eyre-Thompson Other groups of dedicated volunteers include Miller ‘The Hub’ Volunteers, Palliative Care, Mental Health and Arts for Health Program volunteers. Busby Auxiliary office bearers President: Nola Dean Vice President: Margaret Sullivan Secretary: Elaine Young Treasurer: George Dean The Busby Auxiliary has 11 members and has purchased $76,000 worth of equipment for ICU, G2Ee, G2W and Neurology. The Auxiliary was awarded the Francis Gavel Trophy for monies raised at the United Hospitals Auxiliaries Inc nd 72 State Conference. Colonial Club Auxiliary office bearers President: Christine Frame Secretary: Shirley Yates Treasurer: David Nolan With 25 members, the Colonial Club Auxiliary has continued its fundraising activities and is about to purchase operating theatre equipment worth $15,000. Liverpool Hospital Auxiliary office bearers President : Marie Hunt Secretary: Robyn Jance Treasurer: Pat Goggins The Liverpool Hospital Auxiliary has 21 members. Sadly the long serving auxiliary patron, Eadie Fitzpatrick passed away during the year. Moorebank/Chipping Norton Auxiliary officer bearers President : Elizabeth Winner Secretary: Pat Hughes Treasurer: Patsy Colarco The Moorebank / Chipping Norton Auxiliary has 10 members and operates the Gumnut Baby Shop and stalls in the foyer. The Auxiliary purchased $18,000 worth of operating theatre equipment. Chaplaincy services The Reverend Ross Kennedy retired from the position of Anglican Chaplain at the hospital in February after 20 years. The Reverend Mark Jenkins is the new Anglican Chaplain. Royal Prince Alfred Hospital RPA Volunteer Services has over 80 volunteers. A piano and dining room suite has been supplied to the Geriatric Ward through their efforts. At the end of June 2006, volunteers at RPA had donated over 600 hours per month to the hospital. Chaplaincy Services A generous grant from the Vincent Fairfax Family Foundation has allowed the appointment of a Pastoral Care Worker specifically for the Intensive Care Unit. Sydney South West Area Health Service Statutory Annual Report 05/06 123 Freedom of Information Access to personal and/or non-personal documents can be obtained by lodging an FOI application. This is achieved by either completing an FOI application form or a request in writing, and lodged with the Area FOI Co-ordinator of SSWAHS. The processing fee for a personal FOI application is $30.00 (GST free). Should the applicant be able to show hardship, a 50 percent reduction is made. For access to medical records, the applicant should write or telephone the Medical Record Department of the appropriate SSWAHS facility. A processing fee of $33.00 (GST included) is required. However, should the applicant be able to show hardship, a 50 percent reduction is given. If the applicant requires copies of their medical records a fee of $0.27 (GST included) per page is charged after the first eighty pages. For all non-personal applications, the Area Health Service can charge a processing fee of $30.00 per hour as well as the initial $30.00 application fee. The processing fee includes costs for searching/locating the information, decision-making, consultation and any photocopying. The Summary of Affairs is updated and forwarded to the Government Printing Office for inclusion in the Government Gazette every six months. The Area FOI Co-ordinator listed in the Summary of Affairs is available for enquiries regarding FOI applications, access to medical records and/or amendment of records. Freedom of Information Statistics The following tables represent the Freedom of Information applications received in relation to financial year 2005/06. FOI Requests A1 New (including transferred in) A2 Brought Forward from previous year A3 Total to be processed Personal 2004/05 2005/06 97 142 6 0 Other 2004/05 27 7 2005/06 16 0 Total 2004/05 124 13 2005/06 158 0 103 142 34 16 137 158 A4 Completed A5 Transferred out A6 Withdrawn 96 0 2 139 0 3 27 0 0 12 0 2 123 0 2 151 0 5 A7 Total Processed 98 142 27 14 125 156 5 0 7 2 12 2 Personal 2004/05 2005/06 81 125 11 3 4 11 0 0 Other 2004/05 22 5 0 0 2005/06 5 1 6 0 139 27 12 Personal 2004/05 2005/06 Other 2004/05 2005/06 0 0 0 Personal 2004/05 2005/06 Other 2004/05 2005/06 3 2 A8 Unfinished (carried forward) Results of FOI Requests B1 B2 B3 B4 Granted in Full Granted in part Refused Deferred B5 Completed Ministerial certificates issued C1 Ministerial certificates issued Formal consultations D1 Number of requests requiring formal consultation(s) Sydney South West Area Health Service Statutory Annual Report 05/06 96 0 27 0 124 Freedom of Information Amendment of personal records E1 Result of amendment - agreed E2 Result of amendment - refused E3 Totals Notation of personal records F3 Number of requests for notation Basis of Disallowing or Restricting Access G1 G2 G3 G4 G5 G6 G7 G8 Section 19 (application incomplete, wrongly directed) Section 22 (deposit not paid) Section 25 (1)(a1) (diversion of resources) Section 25 (1)(a) (exempt) Section 25 (1)(b), (b1), (c), (d) (otherwise available) Section 28 (1)(b) (documents not held) Section 24 (2) (deemed refused, over 21 days) Section 31 (4) (released to medical practitioner) G9 Totals Costs and fees of requests processed Personal 2004/05 2005/06 0 0 0 0 Other 2004/05 0 0 2005/06 0 0 0 0 0 Personal 2004/05 2005/06 Other 2004/05 2005/06 0 0 0 Personal 2004/05 2005/06 0 0 0 0 1 0 12 3 0 0 2 11 0 0 0 0 Other 2004/05 0 0 0 5 0 0 0 0 2005/06 0 0 4 1 1 1 0 0 5 7 0 0 15 Fees Received H1 All completed requests Type of Discount Allowed on Fees Charged I1 Public Interest I2 Financial Hardship - Pensioner/Child I3 Financial Hardship - Non Profit Organisation I4 Totals I5 Significant correction of personal records Days to process J1 0 - 21 J2 22 – 35 (consultation period/out of time determinations) J3 Over 35 (extended consultation/out of time determinations) Totals Hours to Process K1 K2 K3 K4 0 – 10 11 – 20 21 – 40 Over 40 K5 Totals Sydney South West Area Health Service Statutory Annual Report 05/06 14 Fees Estimated $1,770.00 Personal 2004/05 2005/06 0 0 27 19 0 0 $13,022.50 Other 2004/05 0 3 0 2005/06 0 2 0 27 19 3 2 0 0 0 0 Personal 2004/05 2005/06 79 136 13 3 4 0 Other 2004/05 11 2 14 2005/06 5 4 3 139 27 12 Personal 2004/05 2005/06 89 139 5 0 2 0 0 0 Other 2004/05 18 3 5 1 2005/06 12 0 0 0 27 12 96 96 139 125 Freedom of Information 2004/05 Reviews and appeals 2005/06 L1 Number of internal reviews finalised L2 Number of Ombudsman reviews L3 Number of District Court/ADT appeals finalised Details of internal review results – bases of internal review grounds on which internal review requested Access refused Deferred release Exempt matter Unreasonable estimate of charges Charges unreasonably incurred Amendment Totals 2 1 1 Personal Upheld 2004/ 2005/ 05 06 0 0 0 0 0 0 0 0 0 0 0 0 0 During the 2005/06 financial year, the Area Health Service received 158 new requests for information under the Freedom of Information Act 1989, compared to 137 for the 2004/05 financial year, an overall increase of eight per cent. This increase is due to solicitors, the media and members of parliament utilising FOI more widely to obtain information held by the Area Health Service. There were no applications carried over from the 2004/05 reporting period. Of the 158 requests received, 130 were granted in full, 4 granted in part, 17 refused, 5 withdrawn and 2 carried forward. 142 of the applications received were requests for personal or relative’s medical records with 16 requests being of a non-personal nature. Two applications required consultation with 11 parties outside of the Area Health Service. 0 Varied 2004/ 2005/ 05 06 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 Other Upheld 2004/ 2005/ 05 06 1 0 0 0 0 1 0 0 0 0 0 0 2 1 Varied 2004/ 2005/ 05 06 0 0 0 0 1 0 0 0 0 0 0 0 1 0 There have been no requests for amendments to personal records, notations to personal records or Ministerial Certificates issued and there were no Ombudsman appeals. The cost of processing FOI requests during 2005/06 was estimated at $13,022.50 while only $1,770.00 was received to offset the operating cost of providing such information. There were three requests determined outside of the time limits prescribed by the Act. Privacy and personal information During the year, there were no internal reviews conducted under the Privacy and Personal Information Protection Act 1998 and the Health Records and Information Privacy Act. One application for an internal review was received within the reporting period by the third party concerned and, following finalisation of the internal review, the case was referred by the third party to the Administrative Decision Tribunal. The decision is still to be finalised. Sydney South West Area Health Service Statutory Annual Report 05/06 126 Financial Information Financial Overview Sydney South West Area Health Service Statutory Annual Report 05/06 127 The audited financial statements presented for the Sydney South West Area Health Service recognise the amalgamation of the former Central Sydney Area Health Service and the former South Western Sydney Area Health Services, which had effect from 1 January 2005. Audited financial statements appear in the Annual Report covering the twelve months ended 30 June 2006. However, as the amalgamation was only effected from 1 January 2005 the previous year comparisons shown in the audited statements are restricted to a period of six months only. For the period 1 July 2005 to 30 June 2006 the Net Cost of Services budget was $1.728 billion, against which the audited actuals of $1.723 billion represents a variation of 5 million or 0. 28%. The reported favourable result is mainly contributed from the Special Purposes and Trust Fund which were not available for general expenditure. In achieving the above result, the Sydney South West Area Health Service is satisfied that it has operated within the level of government cash payments and restricted operating costs to the budget available. It has also ensured that no general creditors exist at the end of the year in excess of levels agreed with the NSW Department of Health and, further, has effected all loan repayments within the time frames agreed. Although the audited financial statements show only comparative data for the six months ended 30 June 2005 (consistent with the establishment date of the Area Health Service) information is available for the twelve months ended 30 June 2005, and is shown below with comparison with the 2005/06 result. Employee Related Expenses Visiting Medical Officers Other Operating Expenses Depreciation & Amortisation Grants & Subsidies Finance Costs Payments to Affiliated Health Organisations Total Expenses excluding losses 2005/06 Actuals $000 1,296,709 73,951 626,635 78,896 26,637 740 26,309 2,129,877 2005/06 Budget $000 1,297,470 75,444 633,848 79,205 27,173 716 25,987 2,139,843 2004/05 Actuals $000 1,211,750 67,623 578,646 78,607 17,001 0 23,738 1,977,365 347,689 12,322 40,486 11,535 412,032 (835) 337,998 9,482 40,822 23,530 411,832 0 339,135 11,437 39,605 15,388 405,565 9,852 (4,382) 0 (4,520) 1,723,062 1,728,011 1,566,468 Sale of Goods & Services Investment Income Grants & Contributions Other Revenue Total Retained Revenue Gain/(Loss) on Disposal Other Gains/(Losses) Net Cost of Services The variations in the two years reported stem from budget adjustments and other movements (details refers to note 39). The Area Health Service reporting of programs is consistent with the ten programs of health care delivery utilised across NSW Health and satisfies the methodology for apportionment advised by the NSW Department of Health. No full year comparisons are available in the audited statements, although the table under has been prepared comparing the combined results of the Sydney South West Area Health Service and its former Area components for the full two year period 1 July 2004 to 30 June 2006. Sydney South West Area Health Service Statutory Annual Report 05/06 128 2005/06 2004/05 Program Exp Primary & Community Aboriginal Health Outpatient Services Emergency Care Services Overnight Acute Same Day Acute Mental Health Services Rehab & Extended Care Population Health Teaching & Research Total Rev NCOS Exp Rev $000 154,504 $000 12,432 $000 142,072 $000 145,163 $000 12,065 NCOS $000 133,098 1,836 271,926 132,216 180 9,425 15,546 1,656 262,501 116,670 1,657 251,578 118,960 204 9,408 15,289 1,453 242,170 103,671 990,959 145,905 151,979 252,500 22,783 19,553 738,459 123,122 132,426 925,794 127,519 149,313 263,762 22,345 19,237 662,032 105,174 130,076 146,324 36,925 109,399 135,219 36,134 99,085 30,870 103,358 3,872 33,599 26,998 69,759 28,703 97,979 4,199 32,774 24,504 65,205 2,129,877 406,815 1,723,062 1,981,885 415,417 1,566,468 As a result of the establishment of the new Area Health Services on 1 January 2005, it was necessary for each Area Health Service to prepare its 2004/05 financial statements utilising the Australian Equivalents to International Financial Reporting Standards (AEIFRS). Each Area Health Service is therefore twelve months in advance of the majority of Government agencies. Significant additional funding was directed by the Government to a range of health priorities as part of the 2005/06 State budget. In particular, increased funding has been directed towards: • • • • • • • improving access to hospital services, including measures designed to reduce access block in hospitals reducing the number of elective/surgical patients, ready for care, especially those who have waited longer than 12 months for treatment. Further increasing the level of emergency care, community based, acute and sub acute mental health services available across the State. Increasing service capacity across a range of state-wide and selected speciality services. These include neonatal, paediatric and adult intensive care; severe burn services; genetics; and interventional neuroradiology. Ongoing funding of prior year initiatives. Clinical Redesign Program Burns Services The Sydney South West Area Health Service received its 2006/07 allocation on 30 June 2006. The allocation is earmarked by the provision of additional funding to address: • • • • the provision of an additional beds 106 places for the Transitional Aged Care Program Mental Health Enhancement funding for Liverpool Continuation of the Clinical Services Plan funding. The Minister for Health has announced the following new capital works: Liverpool Hospital Redevelopment Stage 2, Campbelltown Psychiatric Emergency Care Centre and Liverpool Psychiatric Emergency Care Centre. In addition, the 2006/07 capital program also provides for the continuation of 2005/06 projects. Sydney South West Area Health Service Statutory Annual Report 05/06 129 Index Activity levels…………………………………31 Allied health services………………………..56 Area health advisory council………………111 Area healthcare service planning…………..40 Asset management………………………….68 Balmain Hospital……………………………..41 Bankstown Hospital………………………….42 Bowral Hospital………………………………43 Camden Hospital…………………………….44 Campbelltown Hospital……………………...44 Canterbury Hospital………………………….45 Chief executive year in review…………….....5 Clinical governance statement……………..17 Community health……………………...........46 Concord Hospital…………………………….47 Contents………………………………………..1 Community participation…………………...112 Corporate governance statement………….15 Corporate services…………………………..69 Department of Forensic Medicine………….48 Donations and bequests…………………..115 Drug health services…………………………57 Ethnic affairs priority program…………….116 Equal employment opportunity……………..79 Executive reports ……………………………76 Facilities………………………………………41 Fairfield Hospital……………………………..49 Financial overview………………………….127 Financial services……………………………70 Financial statements… ……………………130 Freedom of information……………………124 Fundraising and sponsorship……………..113 Health service locations… …. ……………..35 Health service profile………………………..11 Highlights………………………………………7 Independent Audit Report………..………..130 Information management division.…………71 Internal audit………………………………….72 Karitane……………………………………….50 Liverpool Hospital……………………………51 Local health participation groups…………112 Map of SSWAHS locations…………………..3 Mental health services………………………58 Non-government organisations…………...117 Nursing and midwifery services…………….60 Occupational health and safety…………….83 Official overseas travel…….………………..93 Oral health…….……………………………...61 Organisation chart…………………………...13 Patient feedback……………………………112 Performance indicators……………………...19 Population health…………………………….62 Public affairs and marketing………………..73 Purpose and goals…………………………..14 Quality clinical indicators……………………63 Research……………………………………...87 Royal Prince Alfred Hospital………………..52 Rozelle Hospital……………………………...53 Staff profile……………………………………78 Sydney Dental Hospital……………………..54 Teaching and training initiatives……………85 Tresillian Family Care Centres……………..55 Volunteers…………………………………..122 Workforce profile……………………………..75 Sydney South West Area Health Service Statutory Annual Report 05/06 6 Total number of copies printed 550 Total cost $6,817.50 excluding GST The SSWAHS 2005/06 Annual Report is available on our website www.sswhealth.nsw.gov.au or by phoning (02) 9828 5700 or (02) 9515 9600. We welcome your feedback. You can contact us by email at [email protected] through our website at www.sswhealth.nsw.gov.au or by phoning us on (02) 9828 5700 or 9515 9600. A publication of SSWAHS, produced by Public Affairs and Marketing. Sydney South West Area Health Service Statutory Annual Report 05/06