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EDC? Not as easy as 1, 2, 3 Making the drug development process more efficient is an everyday challenge for the pharmaceutical industry. Selecting the right technology provider and solution is a large part of this challenge, the importance of which should not be ignored. A EDC systems available. A small sampling include: DataTrak, eTrials, InForm, InSpire, OpenClinical, Rave, Oracle Clinical / RDC, SynCapture, and TrialMaster. The goal of an EDC system is to support the unique requirements of its users and enable them to efficiently perform the functions and tasks required for successful project delivery. However, in order to get to that point the right process should be dutifully followed. It’s worth the substantial time and energy it will take to research what capabilities the EDC will need to perform because it takes in excess of 80 hours to get trained on most systems, and six months to a year to gain full proficiency. Commitment and investment are correlated, and it must be taken into account that the costs associated with changing systems can be substantial. Costs can easily exceed $1 million once data migration, validation and re-training has been factored in, before even factoring in hardware and licensing expense, so the long term financial return must be evaluated. It is important to make sure research is done thoroughly on the front end, and return on investment (ROI) has been weighed carefully. Plan to take anywhere from three to six months to review the EDC platforms that are available in the market. Every client project will have unique requirements, and those should System 3 System 4 be thought about critically during the research phase. ✓ ✓ s clinical trial costs continue to rise, and processes become more complex, efficiency is increasingly critical to drug development. In today’s fast-moving and globalised marketplace, the industry is challenged to increase productivity while reducing costs, and using appropriate technology to optimise the process is a large part of that puzzle. As such. there is an increased urgency to have the right electronic data capture (EDC) platform in place, from protocol development to delivery. EDC systems are designed to collect clinical trial data directly from clinical sites over a secure web-based connection. Common components of EDC systems include: an administrative console for creating users and managing role-based security, a graphical user interface (GUI) for data entry, a validation engine to execute edit checks and verify the validity of the data entered into the system, a developers’ interface to build the electronic case report forms and programme edit checks, and a reporting module providing both standard and ad hoc reporting capabilities and ability to export data. There are a number of Figure 1 Key features Feature System 1 System 2 Ad-Hoc Reporting ✓ ✓ CDISC Certification ✓ ✓ Document Management ✓ First steps ✓ Electronic Health Records Integration ePRO Capabilities Inventory Tracking ✓ ✓ ✓ IRT / Randomization Capabilities ✓ ✓ Lab Values/Ranges Management ✓ Medical Coding (MedDRA/WHODD) ✓ ✓ ✓ ✓ ✓ Multi-Language ✓ ✓ On Demand Export ✓ ✓ ✓ ✓ ✓ ✓ ✓ Paper / Double Data Entry ✓ ✓ PDF Archiving ✓ Safety System Integration ✓ ✓ ✓ Site Payment Capabilities Web Services / Data Integration Source: Synteract © Informa UK Ltd – April 2012 ✓ ✓ ✓ ✓ The first step in selecting the right EDC platform is to identify high-level system and end-user requirements. Do not let affordability be a major factor at the start; instead focus on ROI and efficiency gain. Bring in end-users and stakeholders early to determine what tasks they will require the system to perform. Ask the question, “What features would the company want if this system was being custom built?” Make a list of those attributes in a spreadsheet (anywhere from 50-500). When developing the spreadsheet it is good to do one-on-one interviews, and then brainstorm within a group setting to get multiple stakeholders’ perspectives simultaneously. Separate requirements into “must have” and “nice to have” being sure to avoid subjective requirements, and instead ask smart, concrete questions. It should be noted that subjective criteria such as “system had an attractive user interface” can be gathered via questionnaire and then presented objectively (For example, eight of 10 endusers preferred the user interface in System X more than System Y). An example of this can be seen Figure 1. Secondly, identify and evaluate vendors and systems. Use the vendors’ “sand box” environment to enter sample data, evaluate workflow, and test performance. This sounds intrinsically easy to assess, however, it can be very difficult for stakeholders to find the time outside of their normal job duties to test a new EDC platform. One www.scripclinicalresearch.com 25 Figure 2 Weighted evaluation Base Score Weighted Score Category "System 1 (1-Low - 3 High)" "System 2 (1 Low - 3 High" Weighting "System 1 Weighted" "System 2 Weighted" Support 1 2 4 4 8 Training 3 2 4 12 8 Hosting (Service/Uptime) 2 3 4 8 12 Hosting (Costing) 2 1 5 10 5 Post-production changes 1 2 5 5 10 Database backend 2 3 3 6 9 Ease of integration 2 1 4 8 4 Product stability 2 3 4 8 12 Product adaptability 2 1 3 6 3 Large user base 2 3 3 6 9 Corporate culture fit with Synteract 2 1 3 6 3 Corporate culture 2 1 1 2 1 Bug free system 2 2 3 6 6 SDLC control 2 2 3 6 6 Vision of product 3 2 2 6 4 Ability to implement 2 1 4 8 4 Features 2 2 3 6 6 Foreign language support 3 1 1 3 1 Total Rating 37 33 -- 116 111 Source: Synteract solution is to develop a clearly defined charter document that lists all stakeholders and their expectations with regards to the new system. Make them aware and accountable for their time needed to test new systems. The third step is to eliminate systems that failed to meet high level requirements and re-evaluate the remaining systems. At this point, it should be clear what the EDC system will need to accomplish. If one platform can do a lot more or has a higher pedigree, that does not mean it’s the correct platform for your business. For example, there is no reason to pay more for a system that will translate data into other languages if studies are only being conducted in English. Think critically about the functionality that the system will need to supply, coupled with the goal of creating an objective and quantifiable method of ranking EDC systems. Fourth, develop a vendor audit questionnaire that can be sent to the EDC platforms that have been selected for the short list. The questionnaire will ask them to rank how they perform on each functionality and confirm that the system complies with relevant regulatory requirements (e.g., 21 CFR Part 11). Be wary of any platform that says it can perform above average on all functionalities; no system hits every feature, and the more feature rich the system is, the harder it may be to use. The fifth step is to identify detailed functional and user requirements. Evaluate how well the system meets each requirement and apply a weighting scale based on importance. In figure 2, a three point scale is used for both the requirements evaluation (1-Below, 2-Normal, 3-Excels) and the weighting 26 (1-Low, 2-Medium, 3-High) but a more granular, 5-point or 10-point, scale can also be used. See Figure 2 for an exmple of how this might look. Next, evaluate each EDC system against the requirements that it will need to complete. Rank the systems based on how well your requirements are met, putting more weight on more important factors. Put some intangibles in here such as corporate culture fit; those “soft” types of considerations can be added in at this point to assist with the final decision. The last step in evaluating EDC platforms is to complete a detailed company stability assessment of the final chosen vendors. Review the EDC platform provider, its market capitalisation, price earnings ratio, profitability (profit margin and operating margin), management effectiveness (ROI, ROE), and review financial statements (balance sheet, income statement, and cash flow). This step is often overlooked, but it is worth the time to do a detailed financial review, and the majority of this information can be gleaned easily from a public finance website. See Figure 3 for an example of this. The goal of the financial review is to ensure the company is stable and financially solvent. After reviewing the company financials, it should be clear which companies are more likely to invest, develop and expand their EDC solutions. Larger financials aren’t always the answer, but the trending should be positive. Consider if the company has the money to continue to invest into its product and how many products they make. Also, consider the brand name and reputation of the company; will new clients be attracted as a result of the acquisition? Is www.scripclinicalresearch.com © Informa UK Ltd – April 2012 Figure 3 Financial review Vendor 1 Vendor 2 Vendor 1 Vendor 2 Market Cap (intraday)5: 381.57M 638.99M Total Cash (mrq): 86.90M 112.50M Enterprise Value (1-Feb-10)3: 297.22M 520.44M Total Cash Per Share (mrq): 3.819 2.599 Trailing P/E (ttm, intraday): 142.12 60.49 Total Debt (mrq): 4.59M 0 Forward P/E (fye 31-Dec-10) 1: 21.5 23.43 Total Debt/Equity (mrq): N/A N/A PEG Ratio (5 yr expected): 1.1 1.34 Current Ratio (mrq): 1.136 1.661 Price/Sales (ttm): 2.81 3.12 Book Value Per Share (mrq): 0.745 6.3 Price/Book (mrq): 22.39 2.32 Cash Flow Statement Enterprise Value/Revenue (ttm)3: 2.2 2.57 Operating Cash Flow (ttm): 25.70M 32.75M Enterprise Value/EBITDA (ttm)3: 17.419 17.546 Levered Free Cash Flow (ttm): 55.60M -14.54M VALUATION MEASURES Balance Sheet FINANCIAL HIGHLIGHTS TRADING INFORMATION Profitability Stock Price History Profit Margin (ttm): 1.55% 5.34% 52-Week High (03-Aug-09)3: 19.73 17.09 Operating Margin (ttm): 5.19% 7.17% 52-Week Low (28-Sep-09)3: 14.53 9.89 50-Day Moving Average3: 15.74 15.31 200-Day Moving Average3: 16.28 14.51 Average Volume (3 month)3: 248,571 308,229 Management Effectiveness Return on Assets (ttm): 4.19% 2.41% Return on Equity (ttm): 195.52% 4.43% Return on Equity (ttm): 195.52% 4.43% Income Statement Share Statistics Revenue (ttm): 135.28M 202.76M Average Volume (10 day)3: 205,044 379,822 Revenue Per Share (ttm): 12.102 4.765 Shares Outstanding5: 22.75M 43.29M Qtrly Revenue Growth (yoy): 26.60% 23.60% Float: 14.17M 41.21M Gross Profit (ttm): 55.28M 97.24M % Held by Insiders1: 20.30% 3.71% EBITDA (ttm): 17.06M 29.66M % Held by Institutions1: 31.10% 99.60% Net Income Avl to Common (ttm): 1.73M 10.82M Shares Short (as of 15-Jan-10)3: 373.12K 1.98M Diluted EPS (ttm): 0.12 0.24 Short Ratio (as of 15-Jan-10)3: 2.1 11.1 Qtrly Earnings Growth (yoy): N/A -47.40% Short % of Float (as of 15-Jan-10)3: N/A 4.80% Qtrly Earnings Growth (yoy): N/A -47.40% Shares Short (prior month)3: 282.55K 2.14M Source: Synteract the system used widely enough in the market that you can find employees with prior system experience? When completing the final EDC selection, in addition to considering company metrics and financials, it is necessary to review technology stack, the layers of components that make up a business’ software solution, and alignment with internal IT roadmap. If a business requires centralised data flow then the EDC system will need to integrate with other business systems in order to provide centralised reporting and eliminate duplicate data sources; however, if all that’s required is a standalone EDC system then that will not matter. Do not make the final EDC selection within a vacuum. Consider market conditions and trends at the time. For example, will the EDC system need to perform on an iPad? Does it support multiple browsers? Be sure to consider the momentum of the marketplace prior to the final decision and anticipate where the marketplace is headed. With a clear focus on ROI and efficiency gain, it will be easier to locate the EDC platform that gives a business the © Informa UK Ltd – April 2012 most benefits and functions. Anticipate spending anywhere from three to six months evaluating an EDC system, possibly even longer for larger systems. Consider the pros and cons of bringing an EDC system in-house versus cloud-based hosting (SaaS). Test EDC systems in a hosted “sand box” environment, and encourage end-users and stakeholders to get involved. Lastly, ask to check reference accounts and evaluate what other clients’ experiences have been with the product. n Toby Odenheim, Director, IT Services, Synteract, Tel: +1 760 268 8092 Email: [email protected] www.synteract.com Synteract is a full-service contract research organization with a successful 17-year track record supporting biotechnology, medical device and pharmaceutical companies across Phases I-IV clinical development. www.scripclinicalresearch.com 27