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DOT Pipeline Records Governance Structure Jerome Themig (Ameren) Curtis Williams (G2) Agenda 2 - Introductions - Regulatory Background - Industry Response - DOT Pipeline Records Program Assessment Process Findings - DOT Pipeline Records Governance Structure Regulatory Background 3 Several High-profile Pipeline Incidents – PG&E’s San Bruno pipeline rupture. – Pipeline leak spilling 20k barrels of oil into Michigan’s Kalamazoo River. – Incident findings: “relying on flawed data/records in part to blame”. Driving Pipeline Safety Legislation – Records reflect the pipeline’s physical and operational characteristics. – Records should be traceable, verifiable, and complete. – Really, not new requirements… Shale Oil & Gas Production 3 Regulatory Background 4 Regulatory Agencies Goal Statement Management Systems “…to know the physical and operational characteristics of assets to identify, manage and mitigate risks…” API RP 1173 Federal Indictments 5 San Bruno Explosion “A federal grand jury issued a new criminal indictment against PG&E in connection with the fatal 2010 gas pipeline Explosion in San Bruno…” “The 27 counts related to violations of the pipeline safety act allege that PG&E failed to address record-keeping deficiencies, even while knowing its records were inaccurate or incomplete…” Deepwater Horizon “Mr. Vidrine, 65, of Lafayette, La., and Mr. Kaluza, 62, of Henderson, Nev., were indicted on Thursday on manslaughter charges in the deaths of 11 fellow workers..…” “Legal scholars said that by charging individuals, the government was signaling a return to the practice of prosecuting officers and managers, and not just their companies, in industrial accidents, which was more common in the 1980s and 1990s.…” 5 Industry Response 6 Pipeline Industry Mobilized – Records verification projects to confirm MAOP/MOP determination. – ILI data interpretation and integration. – Billions will be spent over the coming years to improve integrity management efforts. DOT Pipeline Records Program – Asset Management Systems integrating geospatial, document and work management data. – Current records feeding Safety, Compliance and Integrity business processes. Project Description 7 Conduct evaluation of Ameren Illinois and Missouri processes and programs directly and indirectly contributing to DOT Pipeline Records and supporting data and how they impact risk and compare to the industry. Develop roadmap to effectively address key risks identified in the project. Project Scope Project Scope: Processes Reviewed: ― Review existing policies, processes, standards, governance structure, and other management systems. – Transmission Integrity Management – Transmission & High Pressure Distribution Mains ― Interview Stakeholders to: – Distribution Integrity Management “As-Is” flow diagram Strengths, Weaknesses and Improvement Opportunities (SWOT analysis) Risk assessment ― Industry Benchmark Assessment ― Future-State Vision to mitigate risk, with cost/benefit assessment. – Material Procurement & Distribution – Underground Storage Facilities – Large Services & Mains (IL and MO) – Simple Services – Material Specifications – MAOP Confirmation – Gas Compliance – Corporate Records Governance 9 Summary Risk Assessment Risk Events Risk Map Risk Drivers – Limited Records Governance – Minor NOVs – Project Delays Leadership Processes Standards Performance Monitoring – Costly Replacement – Onerous Enforcement 1 – De-Rating, Loss of Service – Fragmented Records Management System 2 Heroic Efforts – Immature GIS Data – Limited Material Traceability – Significant Record/Data Gaps – People not Processes 3 Improvement Projects – Failure Remote Area – Criminal Prosecutions – Catastrophic Failure Resulting in Property Damage/Injury Summary Benchmark Observations: – Limited governance within the Gas business units. – Significant data/record gaps and highly fragmented. – People not Processes and Standards. – Operating Centers generating records differently. – Business Processes suffering from immature data/records. – Best in class MAOP Program. Governance 0 1 Technology (GIS, DMS) 2 3 Record Standards & Process 4 Data Maturity Material Traceability Data Integration Ameren Profile Industry Profile 5 Year Road Map (4+ Years) (Over 3 Years) Short Term Long Term 12 Future Initiatives • Reconciliation of Data/Record Gaps • Consolidating Fragmented Databases into New Technology. Implement/ Enhance Technology Establish the Foundation • GIS Improvements • Document Management Systems • GIS/WMS/DMS Integration • Materials Traceability • Develop Comprehensive DOT Records Management Program • MAOP Program Gap Mitigation Future State Vision – GIS System: Underlying geospatial database with required attributes to meet compliance and business requirements. – Document Management System: Contain 100% TVC DOT and business records that are linked to GIS and WMS, with metadata linked directly to databases. – Work Management System: Used to manage work that changes that pipelines and tied to management of change rules that update GIS and document management systems real‐time as work is conducted. Governance GIS Database DMS Document Management System Work Management System GIS & DMS Integration 14 GIS & WMS Integration DOT Pipeline Records Governance Structure Lifecycle Approach Eight Major Steps – Develop Charter & Vision – Define Critical Records – Map Record Processes/Roles – Develop Record Standards – Outline RM Organization – Build Records Tracking System – Define Self Assessment Process – Develop Management of Change Process Lifecycle Approach Develop Charter & Vision Overview – Program Mission/Overview – Senior Leadership Buy-in – Program Implementation Plan – Timetable – Dedicated Resources – Communications Strategy Define Critical DOT Records – Define Major Asset Lifecycles – Overlay Ameren’s Business Processes – Integrate Material Traceability – Establish DOT Record Criticality Criteria – Define Records by Business Process / Lifecycle Phase – Conduct Gap Analysis Project Management Plan “Projects” and “Operational” Information Needs are Different Design Retain Procure Project Management Performance Funded Projects Asset Management Build Operate Handover Asset & Project Portfolio Management Maintain Asset Management Performance Retire Use Modification Requests New Facility Requests Re-Use Information is not “Operationally Ready” Management of Change is inconsistent, resulting in information silos Define Critical DOT Records 20 MAOP Program Attributes Risk Assessment Attributes Outside Diameter Depth of Burial Wall Thickness Cathodic Protection Grade Coating Type Seam Weld Type Discharge Temp. Manufacturer Soil Type In-service Date Internal Coating Test Date Service Temp. Test Medium Thermal Instability Test Duration Product Toxicity Test Pressure Terrain Factor … … Critical Data & Records Over 50+ Individual Records deemed Critical Inspection Reports Mill Test Reports Pressure Test Reports Alignment Sheets … Map Records Processes/Roles – For each critical DOT record, map the following lifecycle: Workflows WHO Generation WHAT Maintenance WHERE WHEN Retention HOW Utilization Roles Records Clerk Field Operations – Cluster critical record groups (design, procurement, construction, integrity) Field Inspector – Provides visibility of upstream inputs and downstream outputs. Project Manager – Demonstrates the timing and transfer points between resources. Record Population A R I C Record Storage A I R C Record Quality A C I R Record Standards Records Specification – Develop Example Records Specifications – Prepare a Manual of Good Versus Bad Record Illustration for all Critical DOT Records Examples NDT Reports – Prepare 2016/2017 Plan for Business Process Owners to Develop Records Specifications for all Critical DOT Records Quality Control Process – Identify Critical Points for Quality Reviews – Develop QC Review Process and Related Tools NDT Reports Diagrams NDT Report Data Field Standards Data Field Standards Record Standards 23 Records Management Organization ― Creation of stakeholder roles to achieve records management objectives ― Place roles within organization with business processes ― Centralized versus decentralized organizations ― Create organizational chart ― Formalize roles and responsibilities ― Establish competency requirements ― Staffing Plan Matrix Organization Records Tracking System ― “We Manage What We Measure” ― Develop Tracking System Leading/Lagging Indicators Tiered Notification Systems Quantification/Qualification Measurements Tied to Accounting Systems KPI Dashboard ― Refine Dashboard and KPIs in 2016 Records Tracking System Electronic Tracking Conformance Measurement Performance Reporting Self Assessment & Mgmt. Review Self Assessment – Develop protocol for periodic self assessment – Identify non-conformances, and develop corrective action plans Management Review – Schedule and scope for reviews – Gap assessment against program requirements – Document gaps and corrective action plans – Management follow-up Change Management ― Develop training program covering the key aspects of the DOT Records Management Program ― Training sessions will be conducted with stakeholders from the involved business processes. ― Provide an management overview for records management leadership to prepare users of the various reports and supporting process ― Provide instructor-led training sessions to familiarize individuals performing records evaluator roles within the records review process ― Provide hands-on overview of tracking and reporting tool for records management staff ― The transition to operations pilots will provide the opportunity for handson learning for evaluators as well Evolving DOT Records Program Current State Future State It’s a Journey not a Task… Today’s Presenters Jerome Themig Gas Operations Ameren Illinois [email protected] Curtis Williams Pipeline Data & Records G2 Integrated Solutions [email protected]