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New IPFQR Measures and Bridge Appointments Kirk Yauchler, MBA, LCSW, SAC, ICS, ProHealth Care Kim Johnson, MetaStar, Inc. Ross Gatzke, MetaStar, Inc. June 16, 2016 Objectives Following this webinar, participants will be better able to: • • • Discuss the current transitions of care measures for Inpatient Psychiatric Quality Reporting (IPFQR) and the new measures which will be replacing them Create awareness of the new IPFQR transitions of care measures which will be collected beginning in January 2017 Describe one best practice for outpatient follow-up visits post-Inpatient Psychiatric Facility (IPF) discharge with a mental health provider 1 Speakers Kirk Yauchler MBA, LCSW, SAC, ICS ProHealth Care Ross Gatzke IPF Quality Reporting Project Lead MetaStar, Inc. Kim Johnson Behavioral Health Project Lead MetaStar, Inc. 2 Continuing Education Disclosures • • • • Commercial Support or Sponsorship: None Speaker or planner conflicts of interest: None For CNE credit hours or attendance certificate: • Full session attendance and completion of one on-line evaluation • Evaluation link: https://www.surveygizmo.com/s3/2808462/June16-2016-LSQIN-New-IPF-Quality-ReportingMeasures-Bridge-Appointments Thank you! 3 Rationale for the Change 4 IPFQR Program Inpatient Psychiatric Quality Reporting (IPFQR) Program • Pay-for-reporting program introduced in 2012 by the Patient Protection and Affordable Care Act • Eligible hospitals that do not participate are subject to a reduction in their APU • Originally a set of six measures 5 Rationale for Discharge Measures • • • • Patients may not be able to fully report to next level of care Aftercare instructions may not be available at the next level Next level of care providers need to know or learn about the important aspects of patient information to provide the best care The value of integrated care! 6 IPFQR Discharge Measure: HBIPS-6 Post-discharge continuing care plan created • Discharge medications • Next level of care recommendations • Documentation of the principal discharge diagnosis • Reason for hospitalization 7 IPFQR Discharge Measure: HBIPS-7 Post-discharge continuing care plan transmitted to next level of care upon discharge • All elements required of HBIPS-6 measure • Post-discharge continuing care plan transmitted to the next level of care (by the fifth post-discharge day) 8 Discharge Measure Performance 90 80 70 60 50 40 30 20 10 0 84.74 78.12 68.15 77.5 70.66 70.35 62.64 63.87 MI MN WI US HBIPS-6 HBIPS-7 CY 2014 9 Rationale for Change: Removal of Discharge Measures HBIPS-6 and HBIPS-7 measure content not as robust • Missing important elements within the transition of care process • Additional content needed to address gaps • Readmissions a growing concern among IPFs 10 Rationale for Change: Filling in the Gaps • • • • Sharing of diagnostic test results Comprehensive medication lists Personalized patient instructions/plan for care Timely transmission of patient transition record 11 New IPFQR Transition Measures 12 New IPFQR Transition Measures HBIPS-6 and HBIPS-7 removed January 1, 2016 • Being replaced by National Quality Forum transition measures • NQF #647:Transition Record with Specified Elements Received by the Discharged Patient • NQF #648: Timely Transmission of Transition Records 13 NQF #647:Transition Record with Specified Elements • • • 11 elements Far more robust content requirements Some additions include: • Documentation of tests and procedures at inpatient stay • Studies pending at discharge • Advance care plan 14 NQF #648:Timely Transmission of Transition Record Patients for whom a transition record was transmitted to the facility or primary physician or other health care professional designated for follow-up care within 24 hours of discharge 15 HBIPS-6 vs. NQF #647: What’s New? HBIPS-6 NQF #647 Principal diagnosis at discharge Principal diagnosis at discharge Reason for hospitalization Reason for inpatient admission Next level of care recommendations Major procedures/tests performed during inpatient stay Discharge medications Current medication list Studies pending at discharge Patient instructions Advance directives or documented reason for not providing advance care plan Plan for follow-up care 24/7 contact information Contact information for obtaining study results Primary physician, or other healthcare professional, or site for follow-up care 16 Inpatient Care HBIPS-6 NQF #647 Principal diagnosis at discharge Principal diagnosis at discharge Reason for hospitalization Reason for inpatient admission Major procedures/tests performed during inpatient stay 17 Post-Discharge/Patient SelfManagement HBIPS-6 NQF #647 Current medication list Studies pending at discharge Patient instructions 18 Advance Care Plan HBIPS-6 NQF#647 Advance directives or documented reason for not providing advance care plan 19 Contact Info/Plan for Follow-Up Care HBIPS-6 NQF#647 Next level of care recommendations Plan for follow-up care Discharge medications 24/7 contact information Contact information for obtaining study results Primary physician, or other healthcare professional, or site for follow-up care 20 HBIPS-7 vs. NQF #648: What’s New? • • Both require all elements of the discharge/transition record Time window for successful transmission of record reduced from 5 days post-discharge (HBIPS-7) to 24 hours 21 Conclusion Care transitions are an important component of providing optimal services within behavioral health • Improved communication • Reduction in errors • More engaged patients • Better outcomes! 22 References Centers for Medicare and Medicaid Services www.cms.gov QualityNet www.qualitynet.org National Quality Forum www.qualityforum.org/ 23 ProHealth Care: Transitional / Integrated Behavioral Health Services Kirk Yauchler, MBA, LCSW, SAC, ICS ProHealth Care 24 ProHealth Care/ProHealth Solutions • • • • • Based in Waukesha County, WI (Milwaukee area) 2 hospitals, 13 clinics ProHealth Solutions- ACO 698 ACO Providers 361 employed by PHC 25 ProHealth Care’s Behavioral Health Service Line • • • • • Inpatient hospital-based psychiatric unit Partial hospitalization program Intensive outpatient, opioid dependence programs Outpatient clinic-based services Integrated behavioral health services team 26 History of Integrated BH Services Team • • • • • • Hospital-based Similar to social work/hospital ancillary services Had direct care roles on inpatient unit Mix of licensed and in-training clinicians Billing limitations due to being part of hospital department Limited support to clinics 27 Current State • • • • Moved to clinic division & hospital professional office building 11 licensed therapists with variety of clinical functions including: • Behavioral health/crisis assessments in ER • Consultations on medical floors in hospital • Crisis assessment in clinics Function as behavioral health clinical triage for urgent referrals Able to bill for outpatient, hospital, and ER services 28 Bridge Appointments • • • Clinic visits with behavioral health provider within 7 days post-discharge from partial hospitalization and inpatient psychiatric unit Providers see patients 1-3 times to bridge gap between discharge and connections with psychotherapist within PHC or the community Clinic psychiatrists have opened appointments for post-discharge follow-up as well 29 IBHS Dept- FY15 Results • • • • 2,400 billed visits $200,000 in net revenue Covered 30% of department cost Allowed for expansion of FTE in department for FY16 30 Challenges and Successes Challenges • Access to Care • Medicare billing for LPCs • Medicare coverage for IP consults from IBHS • Care for non-ACO patients discharging from IPF & PHP Successes • Increase in completed postdischarge appointments within 7 days of discharge • Expanded billable services • Strengthened continuum of behavioral health services 31 Future State • • • • • Expand IBHS team and billable services Integrated behavioral health providers in primary care Have satellite presence – want a “hub and spoke” in all clinics Behavioral health screening services in hospital/clinic settings Telehealth for psychiatry, potentially other disciplines 32 Lessons Learned • • • • Use available resources to support ACO and protect access Partner with community-no need to go it alone Engage billing/corporate compliance in process Leverage cost of untreated behavioral health conditions to make the case for resources needed 33 Questions? • Kirk Yauchler, ProHealth Care • [email protected] • Kim Johnson, MetaStar • [email protected] • Ross Gatzke, MetaStar • [email protected] www.lsqin.org www.metastar.com MetaStar represents Wisconsin in Lake Superior Quality Innovation Network. 34 This material was prepared by the Lake Superior Quality Innovation Network, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The materials do not necessarily reflect CMS policy. 11SOW-MI/MN/WI-G1-16-34 061416