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VITAL SIGNS COMMUNICATING WITH PHYSICIANS IN ALBERTA February 2017 ZONE MEDICAL STAFF ASSOCIATIONS OF ALBERTA The Emperor Has No Clothes AMA President’s Message Community Focused Health Co-op Valuing Health Advocacy in Medical School Moose & Squirrel Medical Clinic Home Palliative Program Sundre Physician Honoured PARADime: Alberta’s Resident Physicians Reach Out A NEW COMMUNITY CLINIC FOR YOUR PATIENTS BACKGROUND Mayfair recognized an opportunity to provide patients with a different kind of health care experience. An experience designed with empathy, and shaped after the kind of service today’s most service-orientated companies deliver to their customers. APPROACH Using principles of co-creation – which in very simple terms, you can think of as techniques for collaboration and joint problem-solving, we engaged our employees, physicians, referrers, and our patients to design a future for medical imaging that we could all rally behind. Together, we reframed our approach, with patients as our focal point. Instead of attempting to create an imaging clinic that provides outstanding patient experiences, we wanted to turn an outstanding patient experience into an imaging clinic. The real benefit of using this approach is identifying what truly matters to our patients. RESULT A medical imaging clinic of the future. MAYFAIR DIAGNOSTI CS - COV E N TRY H I L LS Located at Coventry Hills Centre, just east of the Superstore at 457, 130 Country Village Road NE. All our services are covered by Alberta Health Care. We’re open Monday to Friday, 8 a.m. to 4 p.m. APPOINTMENTS 403.777.3000 or [email protected] MEDICAL IMAGING REIMAGINED radiology.ca A CALGARY & AREA MEDICAL STAFF SOCIETY PUBLICATION February 2017 CAMSS EXECUTIVE President: Dr. Sharron L. Spicer – [email protected] President-Elect: Dr. Linda Mrkonjic – [email protected] Secretary-Treasurer: Dr. Davinder Sidhu – [email protected] CENTRAL ZMSA EXECUTIVE President: Dr. André van Zyl Vice-President: Dr. Alayne Farries Secretary-Treasurer: Dr. Stephen Tilley EDMONTON ZMSA EXECUTIVE President: Dr. Shelley L. Duggan – [email protected] Vice-President: Dr. Randy Naiker – [email protected] Past President: Dr. Robert W. Broad – [email protected] Secretary-Treasurer: Dr. Michael Jacka – [email protected] NORTH ZMSA EXECUTIVE Acting President: Dr. Sandra Corbett (in acting role until ZMSA is set up and ZMSA executive elected) SOUTH ZMSA EXECUTIVE President: Dr. Fredrykka D. Rinaldi Vice-President: Dr. Jessica Abraham Secretary-Treasurer: Dr. Carl W. Nohr CONTRIBUTING WRITERS Dr. Sharron L. Spicer Dr. Padraic E. Carr Dr. Emmanuel Gye Dr. Mackenzie Grisdale and Dr. Noreen Singh Dr. Vesta Michelle Warren Jonathan Koch Dr. Adele Duimering MANAGING EDITOR: Hellmut Regehr, [email protected] EDITORIAL ADVISORY COMMITTEE: Dr. Sharron Spicer – [email protected] Adrienne Wanhill – [email protected] Hellmut Regehr – [email protected] Dr. Tobias Gelber – [email protected] Dr. Steven J. Patterson – [email protected] Dr. Alayne Margaret Farries – [email protected] Calgary & Area Medical Staff Society (CAMSS) 350, 708-11 Avenue SW, Calgary, Alberta T2R 0E4 COORDINATOR: Adrienne Wanhill 403-205-2093 SUBMISSIONS: Vital Signs welcomes submissions (articles, notices, letters to the editors, announcements, photos, etc.) from physicians in Alberta. Please limit articles to 1000 words or less. Please send any contributions to: Spindrift Design Studio Inc. Hellmut Regehr, [email protected] Vital Signs reserves the right to edit article submissions and letters to the editor. The deadline for article submissions for the next issue of Vital Signs is February 17, 2017. CONTRIBUTORS: The opinions expressed in Vital Signs do not necessarily reflect the opinions or positions of CAMSS or CAMSS executive. Contents: The Emperor Has No Clothes......................................................................2 AMA President’s Message...........................................................................3 Community Focused Health Co-op.............................................................6 Valuing Health Advocacy in Medical School...............................................7 Moose & Squirrel Medical Clinic Home Palliative Program........................8 Sundre Physician Honoured......................................................................10 PARADime: Alberta’s Resident Physicians Reach Out.............................12 Save the Dates! CAMSS Council Meeting February 8, 2017 | ACH Room B2-200 – 2nd floor – 5:30-8:30 pm Council Meeting March 8, 2017 | ACH Room B2-200 – 2nd floor – 5:30-8:30 pm ZAF April 12, 2017 | Southport Tower Rm 1003 – 5:30-8:30 pm CZMSA Annual General Meeting February 1, 2017 | Red Deer Hospital, Boardroom 3208 – 3rd floor – 7:00-9:00 pm Executive Meeting March 9, 2017 | WebEx EZMSA Executive Meeting February 16, 2017 | Misericordia IN-106 – 5:00-5:30 pm Council Meeting February 16, 2017 | Misericordia IN-106 – 5:30-7:30 pm SZMSA Council Meeting February 6, 2017 | Teleconference – 5:30 pm ADVERTISING: Please visit http://albertazmsa.com/vital-signs/ to view media kit or contact Hellmut Regehr at [email protected]. Claims made in advertisements are not verified by CAMSS and CAMSS assumes no responsibility for advertising accuracy. © 2017 Vital Signs Subscriptions: Annual subscriptions to Vital Signs are available for $30.00; please contact [email protected] for more information. ZMSAs – Communicating With Physicians in Alberta 2 President’s Message: The Emperor Has No Clothes Over the past year, I have witnessed many things that I never imagined would come about in my lifetime or medical career: Canada legalizes medically-assisted dying; access to marijuana for personal “medical” use increases;1 Donald Trump becomes President of the United States; Alberta faces an impending physician surplus. WHAT? Does the emperor have no clothes? Dr. Sharron L. Spicer, CAMSS President In this era of fake news, we must look carefully to the messages we hear. White House Press Secretary Sean Spicer (no relation, to be very clear, though we share a surname and first initial) asserted that the Trump inauguration was the most-watched ever — then clarified that “Sometimes we can disagree with the facts” and reassures the people that he will “tell you the facts as I know ’em.”2 So, too, we are hearing that Alberta is on the verge of being over-supplied with physicians. I question this assertion. Certainly our province — and all provinces — is facing pressures of rapidly escalating health care costs; physician-driven costs (not just physician payments but hospital admissions, surgeries, medications and laboratory tests) are part of this spiral. And the number of physicians in Alberta has risen in the past decade. “The increase in the net new number of physicians entering Alberta is significant and unsustainable. The number of physicians in Alberta has been increasing at a rate of around 5% per year on average since 2010.”3 Yet the increase in physician numbers does not necessarily imply a direct cause-andeffect relationship to increased health costs. Do you remember learning about fluid balance on the wards during training? Fluid requirement equals insensible losses plus urine output. If you incorrectly estimated insensibles, though, you would never quite correct the fluid balance with the calculated fluid requirements. So it is with determining physician manpower Do you remember learning about fluid balance on the wards during training? Fluid requirement equals insensible losses plus urine output. If you incorrectly estimated insensibles, though, you would never quite correct the fluid balance with the calculated fluid requirements. needs. Although “[t]oday, for the most part, the natural attrition of physicians in the province is being resupplied by the output of our medical schools,” we need to better understand whether our starting position is adequate before we plan how to limit further growth.3 This will be a crucial exercise of the multi-stakeholder Physician Resource Planning Committee (PRPC), at which Dr. Ruth Collins-Nakai, past AMA and CMA President, will be the AMA representative.3 In my editorial and other physicians’ letters in the January issue of Vital Signs, we expressed reservations about limiting the entrance of new physicians to Alberta as the mechanism to limit physician (a.k.a. expenditure) growth. This concern is echoed in my words — and others’ — in this issue. Certainly we support rational measures to redirect the increasing cost curve of health care costs, and that includes examining how and where physicians practice. I just hope that rational does not equal rationing when it comes to physician services. FOOTNOTES 1 Health Canada (2016). “Understanding the New Access to Cannabis for Medical Purposes Regulations” [Online]. Access: http://healthycanadians.gc.ca/publications/ drugs-products-medicaments-produits/ understanding-regulations-medical-cannabismedicales-comprehension-reglements/indexeng.php [accessed 24 January 2017]. 2 The Guardian (2017). “Trump inauguration was ‘most watched ever’ Spicer claims again – video” [Online]. https://www.theguardian. com/us-news/video/2017/jan/23/sean-spicertrump-inauguration-most-watched-ever-video [accessed 24 January 2017]. 3 Carr P (2017). “No decisions made on physician supply mechanisms” [Online]. Access: https://www.albertadoctors.org/ services/media-publications/presidents-letter/ pl-archive/no-decisions-made-physician-supplymechanisms [accessed 24 January 2017]. VITAL SIGNS February 2017 3 AMA President’s Message The following President’s Letter was sent to Alberta Medical Association members on January 13. Dear Member: •A needs-based physician resource plan will be developed by a multi-stakeholder Physician Resource Planning Committee (PRPC). •Any decisions about how to manage physician supply must consider the evolving plan. •No decisions regarding billing number conditions have been made. As noted in my last President’s Letter, the AMA Amending Agreement commits the parties to establishing a needs-based physician resource plan. Using best evidence, the plan will be developed by a multi-stakeholder Physician Resource Planning Committee (PRPC). I am pleased to announce that Dr. Ruth Collins-Nakai, past AMA and CMA President, will be our representative to this important committee. (Thank you to all the individuals who applied to serve on this committee. We are fortunate to have an abundance of talented physician leaders to help us with the work of the association.) I have heard from a number of physicians about the future direction of this initiative. Specifically, there is a concern that restrictions to billing numbers are imminent. Before saying anything else in this letter, let me emphasize that no decisions have been made with respect to application of billing number conditions. The Plan Must Inform Decisions and Actions The increase in the net new number of physicians entering Alberta is significant and unsustainable. The number of physicians in Alberta has been increasing at a rate of around 5% per year on average since 2010. The overall trend is an important consideration, particularly when coupled with Alberta’s difficult financial state. It makes sense for the parties to consider management of entry, exit and physician distribution as a contributor to sustainability. However, for sustainability as we have defined it, the all-important aspects of patient access and quality of care must be addressed. Additionally, the AMA, AH and AHS believe that we must continually renew the profession by incorporating new graduates into Alberta as practicing physicians. This is why any decisions about how to manage physician supply must consider the evolving needs-based plan to be developed by PRPC. The committee stakeholders, including future PRPC members, first met in October to receive information on physician resources in Alberta, including trends in physician supply, distribution of physicians in Alberta, and the costs of physician services. For purposes of gaining insight and feedback, AH and AHS also presented a draft proposed regulatory approach, giving AH the authority to issue new billing numbers only to new physicians who practice in positions identified in the needs-based plan. Since that first meeting, AH has held several individual and small group meetings with stakeholders to further discuss the draft proposal. Any eventually proposed changes must be approved through the regulatory process, which includes consultation with stakeholders. AH is consulting and listening to feedback. This engagement will continue; AH has indicated they are very open to further input. This includes the PRPC, which involves community-based physicians, primary care networks, resident physicians, medical students and international medical graduates. The necessary representation and channels are built into the design of the PRPC (see page 16 of the Amending Agreement at https://www.albertadoctors.org/services/physicians/our-agreements/ Signed_AMA_Amending_Agreement_Pkg_Nov_21_2016.pdf). No Decisions on Future Actions Have Been Made Again, no decisions regarding billing number conditions have been made. There are a number of existing tools that could be applied as needed. Government is naturally looking at all options as part of its own diligence. They are clear, however, that the PRPC owns the task of developing a needs-based plan, based on the best current evidence and involving all the appropriate groups. This evolving plan must be — and will be — considered as we move forward. As I have said before: The timing is fortuitous. We are working to meet an identified need, but we are not under pressure of a crisis. Today, for the most part, the natural attrition of physicians in the province is being resupplied by the output of our medical schools. We have the time and the ability to do things right. We have the knowledge and expertise to develop a highly refined and effective needs-based physician resource plan. Let’s also think about this: We have a significant opportunity with this new Amending Agreement, because we have a real voice and influence in all aspects from the fee schedule to clinical appropriateness to physician supply to informatics and beyond. That kind of influence, though, comes with a price: we must take on some risk, some responsibility, and willingness to lead by doing things differently. We need a plan, and that is what the Agreement calls for. There is a great deal of work ahead for the PRPC. All the necessary parties will be there, and our Agreement ensures this. We have an unprecedented commitment for everyone to be guided by the outcome of the committee’s work — based on best evidence and consultation with those most affected. This is a unique collaborative effort, and will set the stage for our future endeavours with government. I will keep the profession informed as we move forward, including principles set forward by the Board which will guide our deliberations. As always, please let me know what you think. Email: president@ albertadoctors.org. I look forward to working with you in 2017. Yours truly, Padraic E. Carr, BMedSc, MD, FRCPC, DABPN President ZMSAs – Communicating With Physicians in Alberta 4 Letter The following is an excerpt from a letter that I sent recently to the AMA President Dr. Padraig Carr. I am grateful for his thoughtful response and commitment that the AMA ensure that the voices of all stakeholders are heard during the work of the Physician Resource Planning Committee. Dear Dr. Carr Thank you for this note and your other regular communications. I appreciate your service to the AMA and the thoughtful comments that you and Dr. Cooper have provided in regard to issues of physician stewardship. I write, in my role as a clinical and academic department head, to express in the strongest possible terms my concern about the spectre of restricting new physicians in Alberta through restriction of billing numbers or other means. Related to this, I want to express my concern about the AMA leadership’s lack of clear communication about this matter. 1. In your recent communication to members on December 16, 2016, you stated that, “While the total percentage of members casting ballots was less than ideal, turnouts are typically low and those who voted did so strongly in favour. Due process was followed, and the results are binding.” I do not argue with the numerical result of a democratic vote that followed due process. However, the turnout was much lower than usual (29% versus 38% average since 2003) and while 74% of the votes were in favour, just 21% of AMA members actually expressed support for the agreement. This low turnout AND the fact that the vote was for an omnibus agreement that one could only vote all in favour or all against, does not give the AMA unfettered authority on any of the actions that were voted on. In a civil democracy, elected officials must continue to listen to their constituents between votes. I am certain that you are willing to listen which is why I am writing today. 2. Restricting new physicians to Alberta would be the most damaging of all possible measures to deal with the issue of the budget for medical services. Imagine if you were currently entering medical school or completing medical training in Alberta, or elsewhere in Canada, and you learned that authorities in Alberta (endorsed by the AMA, long time staunch supporters of the right to independent private practice by licensed physicians) were going to address the issue of the medical services budget by eliminating (or “restricting”) your ability to practice in Alberta. Moreover, imagine that this was not happening equally across Canada (except for Quebec (and New Brunswick, to a lesser extent), where harsh measures to control physician supply have for many years had a detrimental effect on the flow of physicians into that province). The impact could be a rapid loss of undergraduate and postgraduate trainees from Alberta, a loss of interest by strong physicians from elsewhere, a loss of the reputation of current Alberta physicians and a loss of morale amongst the thousands of current Alberta physicians who are involved in the training and mentorship of current and future Alberta medical students and post-graduate trainees. 3. Restricting new physicians in Alberta has the potential to severely, negatively impact academic medicine in Alberta. Academic medicine in Alberta, clustered around hubs in Calgary and Edmonton, is vibrant and leading locally, nationally and often internationally in clinical care improvement, research and education. While one can hope that the process of medical workforce control will be thoughtful and appropriately consider clinical and academic needs, it is not hard to imagine that arbitrary halts to academic recruitment (to replacement or new positions) would have a rapidly damaging impact on current academic groups and services. Since 2012, there have been several, ultimately temporary, halts to recruitment to academic departments in Calgary and Edmonton supported by Academic Alternate Relationship Plans (AARPs). Even these temporary halts in a handful of departments have been disruptive. 4. That the AMA may endorse restricting new physicians, with the premise of this measure being part of a “needs-based human resource plan for physicians” is at best naïve and at worst self-serving. I completely agree that we (physicians, medical schools, government, licensing bodies and medical associations, along with the general public) need to coherently address the issue of the numbers, type and geographical distribution of physicians to best serve our population. Workforce planning is actually a significant part of my job as a department head. We need to do better at ensuring that all necessary types of physicians are trained and that they work in all locations where they are needed. I actually think we have made good progress in Alberta with this. Speaking for Pediatrics, the area of medicine that I know well, it is pleasing to see that our workforce across the province (with a few exceptions) is now larger and more expert than it was a decade ago when there were still very significant shortages of general and subspecialty pediatricians. However, I would argue that the least important aspect of this issue of resource planning is the actual number of physicians. There is, as I am sure you are aware, limited data to support a relationship between physician numbers and health outcomes when comparing regions (particularly in the US). Equivalent outcome seems to happen in regions with very different physician numbers. In addition, I would argue that one way of reducing wait times VITAL SIGNS February 2017 5 for services would be to double, literally, the number of licensed physicians to improve accessibility. Of course, such a move would have an impact on individual physician incomes as more physicians would have to be paid from a fixed pool of funding. I do not think the number of physicians entering practice is unsustainable. What may be unsustainable is existing physicians’ income expectations at a time when the medical services budget is not increasing as much as some physicians would like it to. This is why I see the spectre of the AMA supporting restriction of new physicians as self-serving. I have one suggestion and one request. First, I suggest that the AMA leadership develop a clear and transparent statement to its members on its position of restriction of new physicians. I completely understand that the AMA is supporting the development of a “plan” by the Physician Resource Planning Committee (PRPC) which includes AH, AHS and AMA. That is fine, but the tone and statements made in communications from the AMA, including the President’s Letter of December 16, suggest to me that the AMA leadership favours limiting new physicians, e.g. “…the net new number of physicians entering Alberta is significant and unsustainable… particularly when coupled with Alberta’s difficult financial state.” It would be disingenuous not to acknowledge this more clearly. Simply stating that “no decisions have been made” is not reassuring to your well informed membership. In addition, I suggest that the AMA leadership needs to vigorously canvas the opinions of all AMA members. As stated before, the results of the Amending Agreement vote did not, in my view, authorize the AMA to take very significant actions without more consultation of its members. Second, please provide me with information about how I can provide input to the PRPC and AH. I want to clearly express that I have very significant concerns about the deliberations around control of physician numbers in Alberta, and the risks to new trainees in particular and the entire profession in general. In the absence of true information, it is easy to be worried about what might happen. Thank you in advance for your consideration. James D. Kellner, MD, FRCPC Professor and Head, Department of Pediatrics, Cumming School of Medicine, University of Calgary & Calgary Zone, Alberta Health Services Alberta Children’s Hospital Planning to become pregnant (or not become pregnant) is a big decision for both men and women. Visit ReadyOrNotAlberta.ca for reliable, evidence-based preconception health information for you and your patients. ZMSAs – Communicating With Physicians in Alberta 6 Airdrie Physicians Excited to Develop Community Focused Health Co-op Dr. Emmanuel Gye Dr. Emmanual Gye “I believe that the community needs to be engaged in their health and health care. Physicians cannot do it alone and that a Health Cooperative, where all in a community are member-owners in ‘owning their own health,’ is a key success factor.” This is one of the fundamental tenets within the Physician Participation Commitment document that about 25 of my Airdrie colleagues and I recently signed with the newly formed Airdrie and Area Health Benefits Cooperative (AAHBC). Like me, this group of physicians, and many other local practitioners and service delivery organizations firmly believe in engaging and activating all stakeholders in the community to contribute to a healthier lifestyle and healthier lives while ensuring equity and fairness in the use of limited resources. If you think about it, it is a good part of the reason we chose family practice. There has been significant change for Alberta family physicians over the past several years, and yet more is on the horizon with capitation and new rules for PCNs. This has caused many of our colleagues to seek other places to practice. The family practice group in Airdrie believes we have found a way to realize these fundamental principles, gain autonomy to practice the kind of medicine we desire, and increase our quality of life with more frequent and predictable time for our families. At AAHBC, physicians and other health practitioners will be organized into teams based on the needs of a segmented community approach to health, mental health and health care. The AAHBC could deliver comprehensive, integrated services in various areas of importance to the community; health and wellness, preventive care, comprehensive primary care, mental health, social services, urgent care, outpatient care, linked emergency and acute care, care in the home, residential care and end-of-life care. We will also have the option of providing episodic services for urgent or ambulatory care. Moving away from a focus on volume and fee-for-service, towards a focus on value, can usher in a new era of innovation, giving physicians and other health practitioners the opportunity to better contribute as change agents in health. We all know that neither Alberta Health nor AHS can alone create an integrated, interdisciplinary, comprehensive, and community-directed health and health care system. And physicians can’t do this alone either. This is where the cooperative model can help by bringing together all interests; from physicians to non-profit agencies to individual patients and families to municipalities to local businesses. Health co-ops in Canada and around the world have proven they can successfully meet the health and health care needs of their members and the entire community in which they serve. Shared control, shared participation, and a singular, common focus on health and heath care needs have proven to deliver better health and health care services and produce improved health status of a population at a lower overall cost. The first health cooperative in Canada was formed in 1944. There are now more than 100 in Canada. Health cooperatives have been able to fill the gaps in health care systems in countries like Brazil, Japan, Spain, and the United States. In all examples, including Airdrie, the health co-op is a significant part of the broader health care system. The AAHBC will compliment, and coordinate with AHS, Alberta Health, and all other appropriate current and future health related community organizations. Emmanuel Gye, MD, PGDip, CCFP Calgary Suburban RF Delegate Health co-ops in Canada and around the world have proven they can successfully meet the health and health care needs of their members and the entire community in which they serve. VITAL SIGNS February 2017 7 Valuing Health Advocacy in Medical School The First Annual Calgary Medical Students’ Association Advocacy Symposium Mackenzie Grisdale and Noreen Singh Mackenzie Grisdale Encouraging physicians and medical students to prioritize health advocacy is incredibly rewarding, but comes with its fair share of challenges as well. Arguably, many medical school curricula and postgraduate programs emphasize medical research and scholarship more than advocacy. However, our current CanMEDS roles are unequivocal — health advocacy matters. Both students and physicians need to find ways to value it in the same way as our other, perhaps more traditional, responsibilities. To that end, we took a new approach, and held the First Annual Calgary Medical Students’ Association Advocacy Symposium on January 13th, 2017. We made use of structures with which those in graduate programs are already familiar — research-style posters, as Noreen Singh well as modified three-minute thesis-style oral presentations. Medical students submitted thirty-nine abstracts, which outlined the purpose, trajectory, and key challenges of advocacyrelated projects they have been leading. The projects spanned a huge range of topics. These include an effort led by Amyna Fidai (with the support of Dr. Ian Walker, Director of Admissions at the Cumming School of Medicine) to develop a mentorship program for under-represented populations in medicine. In that project, students at Forest Lawn High School who are interested in becoming physicians are matched with medical students to discuss questions regarding the path to medical school. In another presentation, Lauren Capozzi detailed her team’s effort to provide cancer patients in Alberta targeted education about exercise. They plan to introduce interventions such as waiting-room videos featuring cancer survivors demonstrating exercises to follow along with while patients await their appointments. The symposium planning committee’s goal was to create an event that gives medical students an opportunity to gain presentation experience, which is an opportunity often reserved for those doing traditional research. We hope that those presentations will be useful to the presenters as they progress in their careers, as students who have invested hundreds of hours of effort into advocacy projects can now demonstrate on their CVs or on various applications (for example, grant applications for projects, or residency applications) that they have completed an oral or poster presentation and submitted an abstract at a symposium. In the absence of such opportunities, advocacy projects are often slotted under the ‘volunteer’ heading in CaRMS applications, which may not convey the depth of leadership and ingenuity that are required with these projects. More importantly, the symposium is an opportunity for students to inspire each other. More than 80 students attended the symposium to support their colleagues. Those students can now be resources for each other in future projects because the event has made these advocates so much more visible within our community. Organizing this through the medical students’ association gave us a great deal of latitude to design the event in a way that would be relevant and engaging to students. The support of physicians was also critical in ensuring that presenters would walk away with constructive feedback. We are very grateful to all of the physicians who attended as adjudicators: Presenter Kyo Farrington – continued on page 6 ZMSAs – Communicating With Physicians in Alberta 8 – continued from page 5 who printed posters for their presentations. This type of funding will help make this a sustainable annual event, and is such a moving vote of confidence in us as students to lead this effort. We are pleased that a plan is in place for the Calgary Medical Students’ Association to continue hosting this event from year to year under the leadership of our second-year VP External position. With the support of the AMA and our faculty, we are confident that this symposium will continue, and have a keen interest in seeing similar events introduced at other medical schools, if possible. Attendees: Harjot Atwal, Julia Iftimie, Meaghan Mackenzie, Rebecca Manion Dr. Tahara Bhate, Dr. Andrea Hull, Dr. Janette Hurley, Dr. Murray Lee, Dr. Van Nguyen, Dr. Pam Veale (Associate Dean of Clerkship), and Dr. Carl Nohr (Immediate Past-President of the AMA). The Dean of Medicine, Dr. Jon Meddings, also came and expressed strong support for the event and shared opening remarks with us. Dr. Nohr brought greetings from the AMA in an opening speech as well, which was just one of the many ways the AMA assisted us throughout the planning of this event. The AMA adopted a resolution in Spring of 2014 to develop a health advocacy mentorship program for medical students. The symposium helped the AMA meet that commitment by connecting students to physician-adjudicators who often had similar interests. Additionally, the AMA’s Shan Rupnarain helped out by extending an invitation to delegates of the Representative Forum to adjudicate the oral and poster presentations. Further, we are so thankful that the AMA supported the symposium by providing funding for the printing costs associated with the event, including reimbursing the students We have already shared key materials that we created for the symposium with medical students at the University of Alberta, thanks to our relationship through the AMA’s Committee on Student Affairs. Those students are initiating a similar event there this year, also with AMA support. We are eager to share our materials (i.e. judging rubrics, abstract guidelines, as well as oral and poster presentation guidelines) with student leaders at other medical schools if students have an interest in hosting similar events elsewhere. We encourage medical students’ associations across Canada to make use of a “by-students for-students” symposium model. This approach was important for the spirit of the event, as we were able to support each other authentically and to display that we truly value our classmates who do this work. The abstract booklet from the event will be available at calgarymsa.com. Mackenzie Grisdale, BA, MA, MD Candidate 2018 Co-chair, First Annual Calgary Medical Students’ Association Advocacy Symposium; VP External Provincial, Calgary Medical Students’ Association; Chair, Committee on Student Affairs, Alberta Medical Association. Noreen Singh, BSc, MSc/MD Candidate 2018 Co-chair, First Annual Calgary Medical Students’ Association Advocacy Symposium. Moose & Squirrel Medical Clinic Home Palliative Program Two years ago, a patient with a terminal diagnosis, Dr. Vesta Michelle Warren with a wish to die at home approached the Moose and Squirrel Clinic. This was our first experience in navigating the health care system in an alternative way to honor patient’s wishes. Being a part of this couples journey was a humbling and extremely heart felt opportunity. As her end approached, we would visit them and find her surrounded by their dogs and family, a smile on her face. In fact, her adult children had driven out to Sundre to take their mom back to their home in Medicine Hat, feeling that the care offered there would be superior to what she would receive here. After the first few days, they settled in for the duration exclaimed that the care she received in our rural community was exemplary — over and above what they ever thought possible! This family’s simple request was what ignited our passion for providing palliative care for patients in their home rural community. Palliative care does not mean a terminal diagnosis with an immediate death. It is a journey from diagnosis to death — which can sometimes last years. As Timothy Ihring, palliative doctor, says in his Ted Talk “Palliative care has been proven with certainty to allow people to live longer and better.” He also Dr. Vesta Michelle Warren asserts that this time is not about dying — It is about living. This is an assertion that the Moose and Squirrel team strongly believes. We desire to see the patient as a whole person and treat any struggles that they are having so that they can continue enjoying life. Our palliative program is ever evolving as we learn more and grow from our experiences. From our first experience our palliative list quickly grew as local patients learned that they could have a very different experience than the one usually experienced. We began receiving referrals directly from families, from other city based palliative programs and from other doctors to care for patients with a terminal diagnosis. VITAL SIGNS February 2017 9 The Moose & Squirrel Medical Clinic Home Palliative program, in partnership with the existing AHS resources has created a program that is the only one of its kind in rural Alberta. In all communities, physicians are often faced with limited resources in providing high quality care to their patients and community members, but in the rural areas this is even more so. Up until the creation of our innovative team, the local physician together with the local Alberta Health Services Home Care program did their best to care for the palliative patient at home. Unfortunately the work load for both the physician and AHS services meant that patients were often not able to stay home when their care needs exceeded the time that homecare could provide, and the after hours needs were often not met at all. Towards the end of their journey, many patients were left with two options: admission to the local hospital to end their days in an acute care setting or leaving the community and their friends and family to palliate in a hospice in the city. Neither of these options was satisfactory for the families nor patients when the wishes of the patient were to be home, for some until death came for them. Additional barriers exist to both of these options as well. Often our hospitals’ acute care beds are full and so patients are relocated as far away as three hours to other rural communities until a bed opens up back home. For hospice care, they need to have a prognosis of 3-4 months remaining… and for many patients this creates a huge gap in care both in terms of caregivers, their Medical Home, and their supports — family and friends. So our team put their heads together and came up with a way to help patients remain in their home community for as long as they, the patients, choose. This came down to finding a way to maximize our local resources, as well as to utilize a multidisciplinary team approach allowing our members to work to full scope in partnership with AHS and the family. To overcome the barriers faced by patients in remaining in Sundre, we as a team began to provide additional care over and above what had traditionally been offered. Our physicians all committed to providing 24/7 house calls and medical advice to our patients when needed. Our nurses committed to providing 24/7 access by phone for our patients and their families, in addition to providing nurse lead visits to the home to manage crisis. Our local pharmacists committed to working with us to get medications needed by patients in expedited fashion — including after hours and weekend work when the drugstores are often closed. Home care services continue to be provided by AHS and we work with these dedicated providers. We have an amazing social worker that we connect patients and families with early in the course of their diagnosis to help with the financial and emotional burden the family faces. The AHS Palliative nurses and physicians work with our patients and our team, providing care and assistance/advice when needed for managing the more difficult symptoms. Order groceries online. We deliver them to your door. Local & organic products. Free delivery. No contracts. The AHS on-call palliative physicians are an excellent resource for our team, and together we have been able to overcome palliative emergencies that in the past would have landed the patient in the local ER or hospital. More importantly, the patients have been given back some control and have been able to enjoy their remaining days where they chose to be — home. As news of our program gets out, we find ourselves with more and more patients requesting our services. We travel as far as an hour from our home base of Sundre to even more remote homes and communities that offer no local pharmacies, hospitals, nor physician care — bringing with us the supplies needed to manage their care at home. The Moose & Squirrel Medical Clinic Home Palliative program, in partnership with the existing AHS resources has created a program that is the only one of its kind in rural Alberta. We have reached out to other rural communities with even fewer medical resources, and have successfully palliated many people in their homes, allowing them to have the journey at the end of their days that they desire. We have overcome barriers by working together and putting the patient first, and thinking outside of the proverbial box. Dr.Vesta Michelle Warren, MD, CCFP, FCFP Moose & Squirrel Medical Clinic, Sundre GET $10 OFF YOUR FIRST ORDER OF $40+ WITH PROMO CODE VITAL10 Must live within delivery areas, not to be combined with any other offers. New customers only. Expires Mar 31/17. Questions? 587-873-8822 or [email protected] ZMSAs – Communicating With Physicians in Alberta 10 Sundre Physician Honoured for Bringing Superior Medical Care to Her Community Jonathan Koch About 300 people from Sundre and Mountain View County gathered to honour, Dr. Vesta Michelle Warren, the 2016 RPAP Rural Physician Award of Distinction recipient, at a community celebration sponsored by the Alberta Rural Physician Action Plan (RPAP), and the Sundre Healthcare Professionals Attraction and Retention Committee. ment and retention of medical professionals to Sundre, and the work needed to secure a new hospital in the community. RPAP’s incoming Executive Director, Bernard Anderson, praised the “unsung heroes” of rural healthcare, lauding local healthcare professionals for their commitment to the community, and recognizing the Sundre committee for its tireless work, and vision for the future of healthcare in Sundre. “The intention of the RPAP Award of Distinction program is to leave a legacy, forever honouring the tireless work and dedication of distinguished physicians, like Dr. Warren, in the places they call home. This Hospital Futures Legacy Gala… promises to leave a legacy that will benefit this area for generations,” said Anderson. “Great communities make great things happen, and it’s an honour for myself, and RPAP to be a part of this event this evening.” Dr.Warren was presented with a trophy, made of sandstone and etched glass, that is donated annually by Mr. Larry Samoil, President of GRM Business Services. A packed Sundre Community Centre paid tribute to Dr. Warren, saying thank-you to her for her exemplary dedication and service to the community since 1999. Representatives from the Town of Sundre, Mountain View County, and Alberta Health Services, made special presentations to Dr. Warren. A silent and live auction were also held to raise funds for a new hospital facility in Sundre. When it came time to present the 2016 Rural Physician Award of Distinction, RPAP Board representative, Dr. John Gillett, and incoming RPAP Executive Director, Bernard Anderson, did the honours. “The committee made special mention of Dr. Warren’s use of nurse practitioners, her willingness to mentor future generations of physicians at the Moose and Squirrel Clinic, and her role as a strong advocate and volunteer within the community, as some of the reasons for her selection,” said Dr. Gillett. “[Dr. Warren] is a forward thinking physician that Sundre should be proud to have.” The community celebration to honour Dr. Warren was also the launchpad for the first-ever Hospital Futures Legacy Gala, a fundraiser supporting the continued recruit- The RPAP Rural Physician Award of Distinction was created in 2002 to recognize the contributions of all rural physicians, especially those ‘unsung heroes’ who provide Alberta rural communities with outstanding medical services and who make huge contributions to medical practice and their communities. Alberta Rural Physician Action Plan is an independent, not-for-profit company funded by the Alberta Ministry of Health. Established in 1991 by the Government of Alberta, RPAP supports the ongoing efforts of Alberta’s rural physicians, their families and communities to improve the quality of rural health care. Reprinted with permission Jonathan Koch, RPAP Communications VITAL SIGNS February 2017 11 CPSA Introduces New Rules for Referral Consultation More timely care is the intent of the amended Referral Consultation standard of practice, which took effect on January 1, 2017 after approval by the Council of the College of Physicians & Surgeons of Alberta (CPSA) last fall. The CPSA has also just released a new Advice to the Profession document to support physicians in implementing the standard. The amended standard clarifies the roles and responsibilities of physicians on both sides of the process, promotes better communication between referring and consulting practitioners (physician and non-physician) and mandates timely response to consultation requests. Some highlights: • Referring physicians must include all pertinent clinical information and accurate patient contact information with every consultation request, to enable timely triage and response from the consultant. Urgent referrals require direct contact with the consultant. • Consulting physicians are expected to have a reasonably accessible process for receiving consultation requests that is respectful of the time and resources of referring practitioners. • New timeframes will reduce unnecessary delays in patient care: Consulting physicians have 7 days to acknowledge a consultation request and 14 days to inform the referring practitioner (and patient, as applicable) whether the request is accepted. • Consulting physicians are responsible to contact the patient and arrange the appointment. Some physicians have expressed concern about meeting the new timeframes for acknowledging and accepting a consultation request when on vacation or otherwise taking time away from practice. For ideas on how to meet this challenge, refer to the new Advice document. Questions? Email [email protected] HEALTHY PARENTS HEALTHY CHILDREN BECAUSE THEY DON’T COME WITH A MANUAL Free resources to give to expectant families and families of young children. To order: https://dol.datacm.com Username: healthypublic Password: healthy2013 HealthyParentsHealthyChildren.ca ZMSAs – Communicating With Physicians in Alberta 12 PARADime: Alberta’s Resident Physicians Reach Out to Support Some of Alberta’s most Vulnerable Dr. Adele Duimering On a chilly February day last year, I had the opportunity to tour the Youth Empowerment and Support Services (YESS). Since 1981, YESS has opened its doors to provide shelter, food, and support to youth Dr. Adele Duimering in need. Myself and colleagues from the Professional Association of Resident Physicians of Alberta (PARA) had spent the past 10 weeks collecting donations for the shelter in our annual PARAdime campaign, and were pleased to be able to contribute a van-load of clothing, toiletries, school supplies and food items, generously donated by resident physicians and health care colleagues at hospitals around the city. Once again this year, between November 21 and January 31, resident physicians collected PARAdime donations at 15 hospitals in 6 cities across the province. In early February, resident physicians in each city will deliver these items to a local community organization: YESS in Edmonton, the Calgary Drop-In and Rehabilitation Centre, the Safe Harbour Society in Red Deer, HIV North in Grande Prairie, Wood’s Homes in Lethbridge and the Salvation Army Family Support Services in Medicine Hat. Why is it important to address social barriers to health? Well, in short, it makes a difference. We know that preventative health care is at least as important as disease treatment, and even small contributions to improving wellness in vulnerable populations can ripple out to improve health equity — the ability of populations to achieve their full health potential without being disadvantaged by such things as age, race, gender, sexual orientation, social class or level of education. Now in its eighth year, the resident physician-driven PARAdime campaign endeavours to support some of Alberta’s most vulnerable individuals, while increasing awareness amongst health care workers of the challenges faced by some of their patients. Indeed, resident physicians encounter social barriers to health every day in practice. An elderly lady living independently fails to cope with self-care and neglects to take her medications. A self-employed gentleman from Grande Prairie hesitates to forfeit income to undergo prostate cancer treatment in Edmonton. A pregnant 17-year-old girl with no family support is inconsistent in attending prenatal appointments. A young intravenous drug abuser presents with infectious endocarditis, but discharges himself prior to antibiotic completion to care for his dog. By providing shelter, clothing and meals to a young person who is living on the streets, he or she is afforded the support to return to school or seek out a job. From a societal standpoint, by helping vulnerable individuals bring greater stability and comfort into their lives, we are promoting healthy communities, and by extension relieving some pressure on our stressed health care system. Some of the common challenges in such patient encounters are low income, unemployment, disability, food or housing insecurity, and lack of social supports. From medical school we’ve been trained to elicit a social history, which reveals the more obvious of these social determinants of health. The subtler — abuse, illiteracy, HIV — may easily remain in the shadows. In overseeing one of the PARAdime hospital collections bins, one unexpected benefit I’ve experienced is how the campaign brings people together. Our wicker collection basket, decked out in red Christmas ribbon, is a focal point in our office area, leading housekeepers, nurses, radiation therapists and even the occasional curious patient to stop by to inquire what we are up to. This has not only segued into some interesting discussions on patient needs, but has organically enhanced workplace collaboration and collegiality. The items we’ve collected have been thoughtful and diverse — toiletries, new socks and underwear, winter clothing, and candle and soap gift sets, amongst others. Even the more unique donations, like Christmas decorations, will surely bring cheer to a family in need. VITAL SIGNS February 2017 13 Touring the colourful sun-filled rooms of the YESS shelter last winter, it was easy to picture how each item collected in the PARAdime campaign might assist a young person to succeed: an outfit for a job interview, a backpack to carry to work, notebooks for school, granola bars for packed lunches, and so forth. In combination with YESS’ programs, with objectives ranging from helping young people to set and achieve goals, to building healthy coping skills, it is inspiring to see how these PARAdime donations may directly benefit those in need in our community. In parallel, via the five other wonderful organizations PARA has partnered with across the province, PARAdime will continue to contribute in a small but meaningful way to the wellness of some of Alberta’s most vulnerable. As physicians, many of us have never had to worry about lacking access to basic necessities. It can be easy from this privileged perspective to forget that for those in poverty, taking a medication or making it to a doctor’s appointment can take a back seat to finding food to eat or a place to sleep. To properly care for the whole person, it is essential that we as physicians not only recognize, but seek to address these barriers faced by so many. At the core of our residency training are the CanMEDS competencies, which list “health advocate” as one of the basic abilities that physicians require to effectively meet the health care needs of the people they serve. As physicians we have the privilege of being entrusted with our patients’ struggles, and are in a unique position to leverage this knowledge and our influence to advocate for these needs and bring about positive change on an individual or population level. I’d encourage all health care workers to strive to support their patients and communities, speak on behalf of those who cannot, and call for change when required. Whether it be through the PARAdime campaign or by other means, advocacy should be seen as a physician’s duty. Dr. Lucy Jiang helps deliver donations collected by Calgary and area resident physicians to the Calgary Drop-In & Rehab Centre as part of the annual PARAdime Campaign. For more information on this year’s PARAdime campaign, please visit www.para-ab.ca/paradime-campaign. Dr. Adele Duimering PGY 3, Radiation Oncology, University of Alberta A group of Calgary resident physicians deliver donations to the Calgary Drop-In & Rehab Centre as part of the annual PARAdime Campaign. Edmonton Zone Medical Staff Association CALL out for 2017 Award Recipients PHYSICIAN of the YEAR | RESEARCHER of the YEAR | PHYSICIAN INNOVATOR of the YEAR CHAMPION AWARD for YOUNG LEADERS | LIFE ACHIEVEMENTS – Medal of Service (retired or close to retiring) Any Staff can nominate a physician. Deadline for submissions: WEDNESDAY FEBRUARY 15, 2017 EZMSA Office, 16940-87 Avenue, Edmonton, AB T5R 4H5, Fax. 780-735-9091 Ph. 780-735-2924. [email protected] Award Process: The EZMSA Award Review Committee will be made up of three active members from the Edmonton Zone Medical Staff Association. Multiple recommendations get more consideration for awards and/or a letter of nomination signed by multiple colleagues be considered more favorably than one submitted by one individual. ZMSAs – Communicating With Physicians in Alberta 14 Rockvyiew General Hospital Medical Staff Association Meeting December 13, 2016 Internecine (Thanks to Dr. David Kent) ADJECTIVE: 1. Of or relating to struggle within a nation, organization, or group. 2. Mutually destructive; ruinous or fatal to both sides. 3. Characterized by bloodshed or carnage. On December 13, 2016 the RGH MSA was honored by a presentation by Guest Speaker Dr. Padraic Carr, Alberta Medical Association, President. Dr. Carr’s topic was “An Overview of What the Future Holds for Physicians in Alberta”. On behalf of the RGH MSA Executive, we wish to thank Dr. Carr for taking the time to talk to our group. The discussion that followed was lively and many different topics were addressed. Dr. Carr was an excellent speaker and we were fortunate that he was able to attend our meeting. It might have felt at times that the topics would lead to internecine thoughts; but thankfully this did not occur. Also I again wish to thank all the physicians who have joined the RGH MSA; to date our membership is now at 212 members, the most ever!!! Best wishes to all in the New Year and we hope to see our members on March 14, 2017 for an interesting discussion regarding ARPs. Dr. Borys Hoshowsky, President, Rockyview General Hospital Medical Staff Association Rockyview General Hospital Medical Staff Association Meeting in Fisher Hall Tuesday, March 14, 2017 from 6:00 - 8:00 p.m. Members’ Dinner at 5:30 p.m. We are delighted to announce guest speakers: Sarah Konschuh and Kelly Mendes, Program Consultants, ARP PMO (Alternative Relationship Plan, Program Management Office) Topic: Clinical ARPs IL BUONO h IL BRUTTO h IL ARP The Good, the Bad and the ARP Focus: Clinical ARPs; who is involved, how they work, how to apply, and recent changes/impacts to ARPs and Catherine Keenan, Director, Medical Affairs, Calgary Zone Topic: Academic ARPs We hope to see you at the Rockyview General Hospital Medical Staff Association Meeting in Fisher Hall, on Tuesday, March 14, 2017 for this presentation and a terrific dinner. Please RSVP to [email protected] by February 27, 2017. The ZMSA Membership renewal process is going on now. Please renew your membership and join the Rockyview General Hospital Medical Staff Association. To renew or join, contact Stella or the CAMSS office at (403) 205-2093, email: [email protected] Many of you have already renewed your RGH MSA Membership for 2016-2017 for which we thank you. Dr. Borys Hoshowsky, President, RGH MSA Best wishes and a big welcome to all RGH MSA Members!! For more information on events that we host, please go to http://albertazmsa.com/rgh-msa Dr. Borys Hoshowsky, President, Rockyview General Hospital Medical Staff Association ZMSAs – Communicating With Physicians in Alberta 16 Foothills Medical Centre (FMC) Parking Construction Is Underway Construction of a new parking facility at Foothills Medical Centre (FMC) is underway. This construction, while an essential preparatory step for building the new Calgary Cancer Centre and updating Foothills Medical Centre infrastructure, has resulted in challenges for patients navigating the site. For this reason, I would like to draw your attention to the patient resources that have been developed. The FMC parking web page contains user-friendly maps and instructions for locating the best drop-off and parking location for patients visiting the various clinics and buildings on site: http://ahs.ca/fmcparking. A simplified road map and interior map of the facility have also been developed (see figures 1 and 2). You may consider making these resources available to your patients to assist them in visiting the FMC site. Additional resources, such as building-specific maps and enhanced on-site signage, are also in development. I appreciate your support as we work to improve the experience of all users of FMC during this period. If you have feedback or concerns, you are welcome to contact me at [email protected]. Dr. Peter Jamieson Facility Medical Director, Foothills Medical Centre Figure 1: Road Map of FMC Campus Figure 2: Interior Map of FMC Campus