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The Internet and the World Wide Web
Table of Contents
Course Overview
Navigation Overview
Navigation Overview
Topic
Topic
Self Test
Course Information
Course Information
Topic
Topic
Self Test
The Internet and the World Wide Web
The Internet
The Internet
Uses of the Internet
Requirements for an Internet Connection
Types of Internet Connections
What Is Bandwidth?
Cloud Services
Self Test
The World Wide Web
The World Wide Web
Introduction to the Web
Course: The Internet and the World Wide Web
2
Overview of Web Addresses
Working with Internet Explorer 9
Searching for Information
How to Perform Financial Transactions on the Web
Self Test
Using E-Mail
Using E-Mail
Introduction to E-Mail
Creating an E-Mail Address
Writing and Sending E-Mail Messages
Managing E-Mail Messages
Overview of E-Mail Etiquette
Self Test
Other Methods of Communicating on the Internet
Other Methods of Communicating on the Internet
What Are Online Communities?
How Instant Messaging Works
Publishing on the Web
How to Create a Blog Using Windows Live Writer
Self Test
Module Summary
Module Summary
Topic
Topic
Self Test
Next Steps in Learning
Next Steps in Learning
Topic
Topic
Course: The Internet and the World Wide Web
3
Self Test
Glossary
Glossary
Topic
Topic
Self Test
Course: The Internet and the World Wide Web
4
Course Overview
Topic:
Course Overview
The Internet and the
World Wide Web
The Internet can
connect you to people,
information, and
resources around the
world. This course
shows you how to
connect to the Internet,
browse Web pages,
navigate Web sites, use
search engines, and
communicate with
others using e-mail,
instant messaging,
blogs, and other media.
Module Contents
Navigation Overview
Course Information
Course: The Internet and the World Wide Web
5
Navigation Overview
Lesson Contents
Navigation Overview
Topic
Topic
Self Test
Course: The Internet and the World Wide Web
6
Topic:
Navigation Overview
Transcript
Welcome to Microsoft E-Learning. Use the
Table of Contents to browse the content to
select the module or a lesson for viewing.
You can expand a module in the Table of
Contents to see all of the lessons within
the module. Or click the collapse button to
collapse the module. You can also use the
Previous and Next buttons to navigate
through the content. To navigate through
the content in a lesson, you can click
through the content in the order that the
topics are listed or select only those topics
that interest you. Test your understanding
of the lesson content by going to Self Test.
You can do this either after reading the
lesson content, or before, if you want to
find out if you already have knowledge of
the subject. Microsoft E-Learning courses
have full-text search capability, which
enables you to locate only the information
you need. To specify a simple text match
search, type a word or phrase in the
Search For box, and then click Go. For
more complex searches, use the
Advanced Search feature. Learning what
you want, when you want it, and in the
way you want to learn it. This is the
Microsoft E-Learning experience.
Course: The Internet and the World Wide Web
7
Course Information
Lesson Contents
Course Information
Topic
Topic
Self Test
Course: The Internet and the World Wide Web
8
Topic:
Course Information
This course explains the basic computer terminology associated with the Internet and
the World Wide Web. It describes the various communication tools that the Internet
provides and the methods for accessing information on the World Wide Web. This
course also explains the concept of e-commerce.
Information
Description
Audience
description
This course is intended for anyone who wants to acquire digital
literacy skills.
Prerequisites
Students should have basic reading and comprehension skills at
the level required to read a local newspaper.
Students should have taken the first course on Computer Basics,
or have equivalent computer skills.
Course
objectives
After completing this course, you will be able to:
• Explain the basic concepts related to the Internet.
• Explain the concept of the Web and identify its components.
• Explain how to use electronic mail to communicate over the
Internet.
• Describe other methods of communicating on the Internet.
Course: The Internet and the World Wide Web
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The Internet and the World Wide Web
Topic:
The Internet and the World Wide Web
Module Introduction
The Internet has changed the way people communicate with each other. You can
access and use various services related to information and communication on the
Internet.
This module explains the basic concepts related to the Internet and discusses the
components that make up the World Wide Web, which is often referred to as the Web.
This module also explains different methods that you can use to communicate over the
Internet.
Module Objectives
After completing this module, you will be able to:
• Explain the basic concepts related to the Internet.
• Explain the concept of the Web and identify its components.
• Explain how to use e-mail to communicate over the Internet.
• Describe other methods of communicating on the Internet.
Study Sheet:
The Internet and the World Wide Web
The Internet
•
Uses of the Internet
•
Requirements for an Internet Connection
Course: The Internet and the World Wide Web
10
•
Types of Internet Connections
•
What Is Bandwidth?
•
Cloud Services
•
Self Test
The World Wide Web
•
Introduction to the Web
•
Overview of Web Addresses
•
Working with Internet Explorer 9
•
Searching for Information
•
How to Perform Financial Transactions on the Web
•
Self Test
Using E-Mail
•
Introduction to E-Mail
•
Creating an E-Mail Address
•
Writing and Sending E-Mail Messages
•
Managing E-Mail Messages
•
Overview of E-Mail Etiquette
•
Self Test
Other Methods of Communicating on the Internet
•
What Are Online Communities?
•
How Instant Messaging Works
•
Publishing on the Web
Course: The Internet and the World Wide Web
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•
How to Create a Blog Using Windows Live Writer
•
Self Test
Module Summary
Next Steps in Learning
Transcript
The Internet has transformed the way people communicate with each other. It has
also revolutionized the way information is made available to the world.
With the help of the World Wide Web, a popular service on the Internet, you can now
access information from a vast pool of resources in a few seconds.
You can use the Internet to perform your day-to-day personal tasks or to find better
jobs.
For example, if you have just completed your studies and are searching for a job, you
can use the internet to create and submit your resume over the Internet. Companies
use the Internet to search for potential candidates.
This module explains the various uses of the Internet and the World Wide Web.
This module explains the various uses of the Internet and the World Wide Web.
Module Contents
The Internet
The World Wide Web
Using E-Mail
Other Methods of Communicating on the Internet
Module Summary
Next Steps in Learning
Glossary
Course: The Internet and the World Wide Web
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The Internet
Lesson Contents
The Internet
Uses of the Internet
Requirements for an Internet Connection
Types of Internet Connections
What Is Bandwidth?
Cloud Services
Self Test
Course: The Internet and the World Wide Web
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Topic:
The Internet
Lesson Introduction
Imagine that you have many friends, and you want to
send them birthday greetings. If you use the postal
service to send your greetings, your friends may not
always receive the greetings on their birthday. Instead,
if you use the Internet, your friends will receive your
greetings in a few seconds. The Internet also provides
you the advantage of sending music and pictures
along with your greetings.
This lesson will help you identify various uses of the
Internet, such as searching for information, sending
letters and cards, playing games, reading the latest
news, or even buying and selling products. You will
also learn about the components required to connect
to the Internet and the different types of Internet
connections. In addition, you will learn about the term
bandwidth and the bandwidth provided by different
types of Internet connections.
Lesson Objectives
After completing this lesson, you will be able to:
• Describe the uses of the Internet.
• Identify the requirements for an Internet
connection.
• Identify the features of two types of Internet
connections.
• Relate the term bandwidth to types of Internet
connections.
• Describe the uses of cloud services.
Course: The Internet and the World Wide Web
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Topic:
Uses of the Internet
Imagine a scenario where you want to exchange information between a computer on
your network and a computer on another network. For this exchange, you can use
the Internet to connect both the networks. The Internet is a collection of networks that
are connected together to exchange information. Today, the Internet is being used
worldwide. Using the Internet, you can:
• Perform banking transactions such as viewing details of your bank account and
transferring money from one account to another.
• Communicate with people all around the world instantaneously. The messages
you sent over the Internet can reach any part of the world in just a few seconds.
• Obtain the latest information on events occurring around the globe. Many
leading news channels use the Internet as a medium to provide updated news.
• Search for information on any topic, such as history of computers.
• Study any course of your choice and also take exams online.
• Entertain yourself by listening to music, playing games, watching movies, and
sharing pictures.
• Buy and sell products, such as books and electronic goods, by specifying your
credit or debit card details.
Course: The Internet and the World Wide Web
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Topic:
Requirements for an Internet Connection
Transcript
To connect to the Internet, you need a
computing device, a connection device,
and an Internet Service Provider (ISP).
The computing device can be a personal
computer, a portable computer, a tablet
computer, or even a mobile device, such
as a cell phone, a smart phone, or a
handheld device.
To connect your computer to the Internet,
you need a connection device, such as a
modem.
A modem converts digital information into
analog information and transmits it over a
phone line. A modem can either be built
into your computer or be externally
attached to it.
An ISP is a company that provides
Internet connectivity to individuals,
businesses, and organizations. It may
also provide additional services such as
storage space to share your personal
data.
You can connect to the Internet by using
any of the given three methods. You can
use cables to connect to the Internet.
Such a connection is called a physical
connection.
You can also connect to the Internet by
using wireless technology. A computing
device that supports wireless technology
has a Wireless Fidelity or the Wi-Fi card
that provides wireless communication
between the computing device and the
network. A Wi-Fi card is not physically
connected to an ISP.
Another device you need for wireless
connectivity is an access point (AP). An
AP is used to connect a wireless
computing device to a wired network.
Course: The Internet and the World Wide Web
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This wired network may belong to an ISP.
You can then connect to the Internet
through the ISP.
You can also access the Internet through
a mobile device such as a smartphone
via integrated capabilities. When you
connect a smartphone to your laptop or
personal computer, the wireless device
such as a USB modem provides access
to the Internet via 3G (third generation),
general packet radio service (GPRS), or
circuit switched data (CSD).
Course: The Internet and the World Wide Web
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Topic:
Types of Internet Connections
There are two different types of Internet connections, dedicated Internet connections
and dial-up Internet connections. You can choose the type of connection depending on
your requirement and budget.
Type of Internet
Connection
Dedicated
Internet
connection
Description
Transcript
NeKeta Argrow
works as a
broker at the
stock
exchange. She
uses the
Internet to
constantly
monitor share
prices at every
hour of the day.
She uses a
dedicated
Internet
connection
because she
wants the
computer to be
connected to
the Internet all
the time.
In a dedicated
Internet
connection, you
do not need to
request your
ISP for a
connection
every time you
want to connect
to the Internet.
Many large
organizations
Course: The Internet and the World Wide Web
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and universities
use dedicated
Internet
connections
because these
organizations
and universities
need to use the
Internet
extensively.
Dial-up Internet
connection
Transcript
Sharon
Salavaria is a
full-time worker
and uses the
Internet to send
e-mail
messages to
the company’s
clients and
greetings to her
friends and
family. As
Sharon wants
to be connected
to the Internet
for only a short
time, she uses
a dial-up
Internet
connection.
In a dial-up
connection, you
need to connect
the ISP every
time you want
to connect to
the Internet.
You can
disconnect from
the Internet
after completing
your work.
Course: The Internet and the World Wide Web
19
A dial-up
Internet
connection is
usually less
expensive and
has a slower
data transfer
rate compared
to a dedicated
Internet
connection.
Course: The Internet and the World Wide Web
20
Topic:
What Is Bandwidth?
Bandwidth is the amount of data that can be transmitted over a network in a certain
amount of time. Bandwidth is measured in Mbit/s (megabits per second), Kbit/s (kilobits
per second), or bit/s (bits per second). If the bandwidth of a network is 1 Mbit/s, then 1
megabit of data can be transmitted over that network in 1 second.
The actual rate of transfer of data will however vary depending on the equipment of the
ISP, the type of Internet connection, and the number of people using the same
connection at a single point in time. You can use various types of technologies, such as
dial-up and cable modems, to connect to the Internet. Each technology supports a
different bandwidth. Sometimes, you may connect to the Internet by using more than
one type of connection. For example, at some airports, you can use a wireless
connection to connect to a cable modem. In such a case, the connection speed is only
as fast as the slower of the connections. The following table describes the various types
of Internet connections.
Type of
connection
Description
Dial-up
connection
Dial-up Internet access
establishes a connection to an
ISP via telephone lines using
the facilities of the public
switched telephone network
(PSTN). Today, dial-up
connections allow data
transfer rates up to 56.6
Kbit/s.
Digital
Subscriber
Line (DSL)
connection
DSL provides digital data
transmission over the wires of
a local telephone network.
Asymmetric Digital Subscriber
Line (ADSL) connection is the
most common type of DSL
connection. To use an ADSL
connection, you must have a
special ADSL modem. The
data transfer rate of DSL
Graphic
Course: The Internet and the World Wide Web
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Internet connection is 384
Kbit/s to 8 Mbit/s.
Cable
modem
connection
A cable modem is primarily
used to deliver broadband
Internet access in the form of
cable Internet. If you have a
cable TV connection, you can
obtain a high-speed Internet
connection from the cable TV
provider. By using this type of
connection, you can be
connected to the Internet at all
times. This connection
supports data transfer rates of
4 Mbit/s.
T1
connection
T1 lines provide a dedicated
phone line connection to
connect to the Internet and
are a popular option for
businesses today. This
connection supports data
transfer rates of 1.544 Mbit/s.
Wireless
connection
Wireless connections help
you to connect to the Internet
by using the wireless
technology and then
connecting you to wired
connections such as a cable
modem. Although you may
connect to a high-speed cable
connection, this type of
connection may not provide
you the full data transfer rates
of the wired connection. A
popular wireless networking
Course: The Internet and the World Wide Web
22
technology is WiFi. It uses
radio waves to provide highspeed Internet and network
connections. The data
transfer rates of wireless
Internet connections can
range from 11 Mbit/s to 45
Mbit/s. Some wireless
connections support a
bandwidth of several gigabits
per second (Gbit/s).
Cellular
Web
connection
A cellular Web connection
provides you access to e-mail,
instant messaging, mobile
banking, weather and travel
information, and other
services anytime and
anywhere. The transfer rates
for a cellular Web connection
depend upon the technologies
you use for the connecting
device. These technologies
include 3G, EDGE, and
GPRS.
3G can provide download
data rates up to 56 Mbit/s and
upload data rates up to 22
Mbit/s. EDGE can provide
data rates up to 236.8 Kbit/s
while GPRS can provide data
rates up to 171.2 Kbit/s.
Course: The Internet and the World Wide Web
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Topic:
Cloud Services
Transcript
Today, businesses are taking their
operations to the next level with the help
of cloud computing. It is Internet- based
computing where data, information, and
resources are provided on an on-demand
basis. This is made possible with the
help of cloud services that are hosted on
shared servers on a subscription basis.
Cloud services do not have to be
installed on each user's computer. They
run on a shared data server and provide
a flexible environment for deployment.
With cloud services, numerous
applications hosted on the shared
servers are available only as user
interfaces.
You can access the applications with the
help of Web browsers regardless of your
location or the devices you use. This
improves the efficiency of cloud services,
and reduces the burden of maintaining
applications on local servers. Accessing
application this way also reduces the
need for expertise at the organization
level.
Cloud services help make resource
utilization cost effective. As a cloud
services user, you consume resources
and pay only for the services you use.
For example, you can use cloud storage
services to backup files to a remote
device, hosted by a third party. When you
do so, you pay only for the space and
bandwidth you use.
With cloud services, you also optimize
resource utilization. You can scale up the
infrastructure based on peak load
demand and seasonal variations. For
example, you can expand additional
backup space on the remote servers
Course: The Internet and the World Wide Web
24
when your demand is high and release
the servers when you do not need the
additional space.
Course: The Internet and the World Wide Web
25
Topic:
Self Test
Sort the items into their associated categories by writing the item number in its
corresponding option box below.
Category Items
1
Wireless.
2
Dial-up.
3
Computing Device.
4
ISP.
5
DSL.
6
Modem.
Category 1
Category 2
Internet Elements
Internet Connections
Note: Answers appear on the next page.
Course: The Internet and the World Wide Web
26
3, 4, 6
Category 1
Category 2
Internet Elements
Internet Connections
1, 2, 5
Course: The Internet and the World Wide Web
27
The World Wide Web
Lesson Contents
The World Wide Web
Introduction to the Web
Overview of Web Addresses
Working with Internet Explorer 9
Searching for Information
How to Perform Financial Transactions on the Web
Self Test
Course: The Internet and the World Wide Web
28
Topic:
The World Wide Web
Lesson Introduction
Imagine that you and your family have decided to go
on a holiday to Cyprus, and you would like more
information about the place. You will probably speak to
your friends who have already visited Cyprus, or
search for books that will provide the information you
want. As a result, you spend a lot of time in gathering
this information. You can save a lot of time if you use
the Web to look for information such as hotel details or
the places to visit in Cyprus. In this lesson, you will
learn the basic components of the Web. You will also
learn to use a search engine to find information on the
Web. In addition, you will learn to navigate Web sites
for information and perform online transactions.
Lesson Objectives
After completing this lesson, you will be able to:
• Describe the components of the Web.
• Explain how Web addresses work.
• Explain the various features of Internet Explorer
9.
• Search for reliable information on the Web.
• Explain how to perform transactions over the
Web.
Course: The Internet and the World Wide Web
29
Topic:
Introduction to the Web
The Web refers to the collection of information that is accessible on the Internet. The
information is in the form of text, pictures, and sound, which are arranged logically and
stored on computers known as Web servers. The Web is a very popular service on the
Internet. Many people use the terms the Web and the Internet synonymously, but they
are technically two different terms. The Internet connects multiple computers and forms
a network on which a computer can communicate with another computer. However, the
Web is a way of accessing and sharing information over the Internet by using Web
browsers.
The following table describes the components of the Web.
Component
Web
browser
Description
Graphic
A Web browser is a software
program that enables you to
view and interact with various
resources on the Web. An
example of a widely used Web
browser is Microsoft Internet
Explorer that displays both text
and graphics. Windows Internet
Explorer 9 is available with
Windows 7.
Some browsers, such as
Internet Explorer 9, offer a new
feature called tabbed browsing
to facilitate better Web
browsing. Using tabs, you can
view multiple Web sites in a
single browser window and
easily switch from one Web site
to another.
Some Web sites may contain
content in the form of
animation, video, or audio files.
To view these files, you need
additional programs known as
add-ons. An add-on is a
software program that adds
features to your browser and
enhances your Internet
experience. Add-ons provide
Course: The Internet and the World Wide Web
30
added functions by allowing the
Web browser to access and
run files that are included in
Web pages. For example,
Microsoft Silverlight is a
browser add-on that is required
to view high-quality videos by
using Web browsers.
Web page
A Web page is a formatted text
document that a Web browser
can display. Most Web pages
on the Internet allow you to
navigate to other Web pages
by clicking a hyperlink,
commonly known as a link.
Besides accessing existing
Web pages, you can also
create and publish new Web
pages.
You can create Web pages by
using a software language
known as Hypertext Markup
Language (HTML). Web
browsers use HTML to display
Web pages. Hypertext is a
method of linking text with
other text that helps you to
easily browse through related
nonsequential topics on the
same page or on other Web
pages.
Web site
A Web site is one or more Web
pages that reside on a single
server. This server is known as
a Web server and is connected
to the Internet. The first Web
page that is displayed when
you access a Web site is
known as the home page.
Every Web site has a unique
home page.
Course: The Internet and the World Wide Web
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Course: The Internet and the World Wide Web
32
Topic:
Overview of Web Addresses
Every Web site on the Web is stored on a computer that is part of a vast network. To
access a Web site, you need to access the computer on which the Web site is stored.
Just as every house has a unique address, each computer on the Web is identified by a
unique address, known as the Internet Protocol (IP) address. The IP address is a
numeric address that specifies the exact location of a computer on the Web. You can
access a computer on the Web by using an IP address, such as 192.168.0.1.
The IP address is linked to a corresponding domain name because it is easier to
remember names than a string of numbers. For example, the corresponding domain
name for the IP address 127.0.0.1 can be proseware.com. Web browsers can use either
the domain name or the IP address to locate and display a Web page.
A Web site for a domain is accessed with the help of a unique alphanumeric address
known as the Web address. The Web address is also known as the Uniform Resource
Locator (URL), which specifies the protocol to be used and the exact location of the
Web site. A protocol is a standard method of transferring data between different
computers. In the example http://www.microsoft.com/learning/default.asp, http indicates
what protocol to use and microsoft.com/learning/default.asp specifies the exact location
of the Web page.
Element
Description
http://
Indicates the protocol to be used to access a file.
www
Indicates that the Web site is on the Web.
microsoft
Indicates the name of the domain.
.com
Indicates the type of domain.
/learning/default.asp
Indicates the path of the document.
A URL also includes a domain name suffix that indicates the type of organization to
which the Web site belongs. For example, in the domain name microsoft.com, the
domain name suffix is .com. The following list shows some examples of domain name
suffixes.
.com: Indicates that the Web site is for a commercial organization.
.edu: Indicates that the Web site is for educational institutions, such as schools,
colleges, and universities.
Course: The Internet and the World Wide Web
33
.net: Indicates that the Web site is for a network-oriented organization or for an ISP.
.org: Indicates that the Web site is for a nonprofit organization.
.info: Indicates that the Web site is informative in nature.
.museum: Indicates that the Web site is used for a museum.
Note:
There are country-level domains that are specifically used by a country or an
independent territory. Some examples of country-level domains include .ke for
Kenya, .in for India, and .jp for Japan.
How to find the IP Address of Your Machine
The steps to find the IP Address of your machine are as follows:
1.
Click Start, and click Run.
2.
In the Run dialog box, type cmd and click OK.
3.
In the Command Prompt Window, at the command prompt, type ipconfig and press ENTER.
Course: The Internet and the World Wide Web
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Topic:
Working with Internet Explorer 9
You can use the Internet to avail a range of services, such as
transferring files between Internet users, sending messages
through electronic mail, and browsing for recent news and
information in Web sites. You can also use the Internet and its
services to search and apply for jobs, watch movies, and buy
and sell products.
In this demonstration, you will learn about the various features
of Internet Explorer 9.
Click to launch the demonstration.
Transcript
Windows Internet Explorer 9 is the latest
version of the Internet Explorer Web browser.
You can open the Internet by clicking the
Launch Internet Explorer button located on the
taskbar.
To protect your computer from malicious
attacks, it is advisable that you select the Use
recommended security and compatibility
settings.
You can begin by typing the URL of the Web
site you want to browse and then clicking a link
to go to the appropriate page.
Internet Explorer 9 also allows you to add the
Web sites that you use regularly or want to use
in future in the Favorites list.
You can also change the display name of the
URL by changing the name that appears by
default in the Name field.
After the Web site is added to the list, you can
go to the site by directly clicking the display
name in the Favorites list.
Internet Explorer 9 also provides the Tools
button that allows you to print and save Web
pages, add files to your favorites list, and zoom
in or zoom out the Web page. You can also
ensure the safety of your personal data and
login and password information by deleting
Course: The Internet and the World Wide Web
35
browsing history or opting for InPrivate
browsing.
Internet Explorer 9 also offers the tabbed
browsing feature. This feature helps you to view
various Web site pages from a single Internet
Explorer window.
You can navigate from one page to another
using the tabs and when you are done viewing,
you can either close them one by one or close
them all at once.
In this demonstration, you learned about the
various features of Internet Explorer 9.
Course: The Internet and the World Wide Web
36
Topic:
Searching for Information
The Web is a vast collection of information and multimedia
resources, including images, audio recordings, and video
clips. To find relevant information from this collection, you can
use a search engine, the most common search tool on the
Web. Microsoft Bing is an example of a search engine. This
search engine uses an automated process to search and
retrieve information from numerous sites, including
government, corporate, and educational Web sites. In this
demonstration, you will see how to perform a search for
reliable information on the Web.
Click to launch the demonstration.
Transcript
The World Wide Web is a vast
collection of information.
You can locate information on the Web
by using a search engine such as
Microsoft Bing.
The search engine provides a search
box where you can type a keyword to
search for information on a specific
topic. This type of search is called a
keyword search.
As you specify the keywords, you get a
list of search suggestions.
You can select your option from this
list, and Bing retrieves and displays the
information that matches your keyword.
At the top of the Search Results page,
on the right, the number of results
listed on the page and the total number
of search results generated are
displayed.
You can also see related links
displayed in the Related Searches
section at the left of the page.
The search results include a brief part
of the content that is included in each
Course: The Internet and the World Wide Web
37
retrieved Web page and a link for the
Web page.
Some search engines like Bing also
provide a brief preview of the content
of each retrieved Web page.
When the original page is not available,
you can use the Cached link. This link
displays a snapshot of the page and
may not be the most recent version of
the page.
To view more search results, you need
to click the subsequent results pages,
which are listed at the bottom of the
page.
You can choose the most appropriate
link from the results page.
You can also use the search engine to
perform a directory search. You browse
to a specific directory and then search
the directory for specific information.
For example, you can browse to the
Shopping directory on the Bing search
engine, and then search for a
keyboard. However, the results contain
links to Web pages from the Shopping
directory rather than from the Web.
In this demonstration, you saw how to
perform a search for reliable
information on the Web.
The steps to perform the procedure are
as follows:
1. To open Internet Explorer, click
Internet Explorer.
2. To go to the Bing site, in the
address bar, type
www.bing.com and then press
ENTER.
3. In the Search box, type history of
mic
4. To select an option, in the
suggestion list, click history of
Microsoft.
Course: The Internet and the World Wide Web
38
5. Type Keyboard in the Search box
and press ENTER.
Course: The Internet and the World Wide Web
39
Topic:
How to Perform Financial Transactions on the Web
Transcript
An online transaction refers to a business
transaction that is made over electronic
systems, such as the Internet.
The purchase and sale of merchandise
over the Internet, supermarket payments
with debit or credit cards, and ATM
transactions such as deposits,
withdrawals, inquiries, and transfers are
some examples of online transactions.
An online transaction usually requires
you to provide personal information such
as user name, password, address, and
bank account or credit card details. Let’s
suppose that you are planning to visit a
museum with friends, and you decide to
purchase the tickets online.
To make this online transaction, you may
need to create an account to register
yourself on the Web site of the museum.
While creating a new account, you need
to provide details such as user name and
password, in a registration form. Once
your registration is accepted, you receive
an authentication to make online
transactions on the Web site.
To purchase tickets, you have to select
the date and the number of tickets you
want to purchase. After you confirm your
options, you have to provide your credit
card details along with the shipping
address.
Once you submit these details, they are
verified and authenticated, and a Web
page is displayed indicating that your
online transaction is complete. This
confirmation page also provides you a
transaction code that you can use for any
further queries related to this purchase.
Similarly, you can also buy and sell
merchandise, purchase airline or train
Course: The Internet and the World Wide Web
40
tickets, and perform banking transactions
online. Since there is a great deal of
personal information exchanged in an
online transaction, you must ensure that
the transactions are done in a secure
manner and only on credible Web sites.
Course: The Internet and the World Wide Web
41
Topic:
Self Test
For each pair of statements, indicate which is true by placing a mark in the column to
the right.
Statement
1
Answer
World Wide Web IS NOT a part of the Internet.
World Wide Web IS a part of the Internet.
2
WEB address is also known as URL.
IP address is also known as URL.
3
A portal IS a Web site.
A portal IS NOT a Web site.
4
You CANNOT create new Web pages.
You CAN create new Web pages.
5
You can open MULTIPLE WEB SITES in one Internet Explorer 9
window.
You can open ONLY A SINGLE WEB SITE in one Internet Explorer 9
window.
6
A reliable Web site includes content by authors WITH credentials.
A reliable Web site includes content by authors WITHOUT credentials.
7
Internet Explorer is a Web BROWSER.
Internet Explorer is a Web SERVER.
8
You CANNOT save a Web page on your computer.
Course: The Internet and the World Wide Web
42
You CAN save a Web page on your computer.
9
Search Engines are Web SITES with special technology.
Search Engines are Web BROWSERS with special technology.
Note: Answers appear on the next page.
Course: The Internet and the World Wide Web
43
Statement
1
Answer
World Wide Web IS NOT a part of the Internet.
World Wide Web IS a part of the Internet.
2
WEB address is also known as URL.
IP address is also known as URL.
3
A portal IS a Web site.
A portal IS NOT a Web site.
4
You CANNOT create new Web pages.
You CAN create new Web pages.
5
You can open MULTIPLE WEB SITES in one Internet Explorer 9
window.
You can open ONLY A SINGLE WEB SITE in one Internet Explorer 9
window.
6
A reliable Web site includes content by authors WITH credentials.
A reliable Web site includes content by authors WITHOUT credentials.
7
Internet Explorer is a Web BROWSER.
Internet Explorer is a Web SERVER.
8
You CANNOT save a Web page on your computer.
You CAN save a Web page on your computer.
9
Search Engines are Web SITES with special technology.
Search Engines are Web BROWSERS with special technology.
Course: The Internet and the World Wide Web
44
Course: The Internet and the World Wide Web
45
Using E-Mail
Lesson Contents
Using E-Mail
Introduction to E-Mail
Creating an E-Mail Address
Writing and Sending E-Mail Messages
Managing E-Mail Messages
Overview of E-Mail Etiquette
Self Test
Course: The Internet and the World Wide Web
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Topic:
Using E-Mail
Lesson Introduction
Electronic mail or e-mail is similar to traditional postal
service mail. Instead of a pen and a paper, you use a
software program to write your message, and a
network server takes the place of the postal employee
in delivering a message to its recipient. A message
can travel halfway around the world in seconds, and in
addition to text, it can contain pictures, data files,
pictures, audio, and video clips.
You can use e-mail for both personal and business
purposes. You can write e-mail messages for sending
your greetings, applying for jobs, and other business
reasons. When composing e-mail messages, you
need to follow certain rules of conduct. These rules
are collectively called e-mail etiquette. E-mail etiquette
helps you simplify communication and avoid
misunderstanding and misinterpretation. In this lesson,
you will learn about creating and managing e-mail
messages. You will also learn about various e-mail
etiquettes.
Lesson Objectives
After completing this lesson, you will be able to:
• Explain how e-mail works.
• How to create an e-mail address.
• Write and send e-mail messages.
• Manage e-mail messages.
• Identify correct e-mail etiquette.
Course: The Internet and the World Wide Web
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Topic:
Introduction to E-Mail
Creating an E-Mail Address
Electronic mail is an electronic form of the traditional postal mail. Instead of using a
pen and paper to write a postal message, you use a software program to create email messages called the e-mail client. Instead of using a pen and paper to write a
postal message, you use a software program, called the e-mail client, to create email messages.
with your e-mail messages. For example, you can send a family photograph or a
small home video to your friends with your e-mail messages.
After you create and send an e-mail message by using an e-mail client, it connects to
an e-mail server
e-mail server over the Internet. This e-mail server then sends the e-mail message to
the recipient’s e-mail account.
There are two types of e-mail clients: local and Web-based. Local e-mail clients are
installed on your computer, and you can use them to save e-mail messages to your
hard disk. Windows Live Mail is an example of a local e-mail client. You connect to
Web-based e-mail clients by using a Web browser. Web-based e-mail client help you
to send and open e-mail messages by using a Web browser. Unless you specifically
download a message to your local computer, all messages remain on the service
provider's system.
To send e-mail messages, you need to ensure that your computer is connected to the
Internet, and you have an e-mail client installed on your computer. To exchange email messages with other people, you need to have an e-mail address for yourself,
and you need to know the e-mail address of the person to whom you want to send
the e-mail messages. You can obtain an e-mail address by opening an account with
an e-mail service provider.
Introduction to E-Mail
An e-mail address has two parts separated by the @ symbol. The following table explains the different
parts of the e-mail address, [email protected].
Information
someone
@
example.com
Course: The Internet and the World Wide Web
48
Topic:
John Frum, a college student, wants to keep in touch with his
friends and classmates and also share files and pictures with
them. For this, he decides to create an e-mail address.
This demonstration shows you how John creates an e-mail
address.
Click to launch the demonstration.
Transcript
John decides to create a mail ID on
Windows Live. He opens Internet
Explorer and then goes to the Windows
Live Web site.
To create a new Windows Live ID,
John clicks the Sign up button and
follows the on-screen instructions.
When creating an e-mail account, the
login name is important. You should
choose one that is easy to remember.
As far as possible, avoid using login
names that include underscores,
hyphens, and so on.
You also need to have a password to
protect your account. A strong
password is your primary defense
against security and privacy threats.
The password that you provide should
be such that it is not easily guessed by
others.
It is a good practice to provide a
security question or an alternate e-mail
address for password reset. This is a
simple way to allow the e-mail provider
to help you recover your password if
Course: The Internet and the World Wide Web
49
you forget it.
After John fills in the required details,
and accepts the license agreement, his
new Windows Live ID is created and
ready to use.
This demonstration showed you how to
create an e-mail address.
The steps to perform the procedure are
as follows:
1. To open Internet Explorer, click
Internet Explorer.
2. In Internet Explorer, in the address
bar, type www.live.com
3. In the Sign In window, click Sign
up.
4. On the Create your Windows Live
ID page, type john.frum and in
the drop-down list after @, click
live.com.
5. In the Create a password box,
type in the password.
6. In the Retype password box,
retype the password that you had
entered in the create a password
box.
7. Click choose a security question
for password reset, and in the
Question drop down box, click
Name of first pet.
8. In the Secret answer box, type a
name. For example, kitty.
9. In the First name box, type John
and in the Last name box, type
Frum
10. In the State list, click Texas.
11. In the ZIP code box, type 75078
12. Under Gender, click Male.
13. In the Birth year box, type 1993
14. Under Enter the characters you
see, type the characters in the
appropriate box.
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50
15. In the license agreement section,
click I accept.
Course: The Internet and the World Wide Web
51
Topic:
Writing and Sending E-Mail Messages
You can create e-mail messages and
send them to multiple people in
different parts of the world by using
your e-mail account and an e-mail
client.
Each e-mail message is made up of
two parts, the header and the body.
The header is similar to the envelope
of a postal letter. It includes information
such as the e-mail address of the
sender and recipient and the subject of
the e-mail. The body is similar to the
letter inside an envelope. It includes
the text message and any
attachments.
In this simulated exercise, you will
create an e-mail message by using
Windows Live Hotmail and reply to a
received e-mail message.
Click to launch the simulated exercise.
Follow the steps to complete the
exercise.
Course: The Internet and the World Wide Web
52
Step1
To create an e-mail message in Windows Live Hotmail, click Inbox, and then click
New.
Step2
To specify the e-mail address of the recipient, click in the To box, for the purposes of
this exercise, press SPACEBAR to have the e-mail address typed for you.
Step3
To specify the subject of the message, click in the Subject box, and then for the
purposes of this exercise, press SPACEBAR to have the subject typed for you.
Step4
To type your message, for the purposes of this exercise, press SPACEBAR to have
the text typed for you in the body of the message.
Step5
To attach a file to the message, click Attachments.
Step6
In the Choose File to Upload dialog box, in the Documents library pane, click Draft
sign up form, and then click Open.
Step7
To add a signature to the message, press SPACEBAR to have the text typed for you
at the end of the message.
Step8
To send the message, on the toolbar, click Send.
Step9
To view the messages that you have received, in the left pane, click Inbox.
Step10
To open a message, in the Inbox pane, click the mail from Craig. M. Combel.
Step11
To reply to the message, on the toolbar, click Reply, and then in the Message from
webpage dialog box, click OK.
Step12
To type your message, press SPACEBAR to have the text types for you in the body
of the message, and then click Send.
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53
Topic:
Managing E-Mail Messages
Imagine that you receive about 30 email messages everyday from different
people all over the world. They may be
your friends, relatives, or business
colleagues. Suppose, you have to take
some action this week on an e-mail
message you received last week. If
you have not organized your e-mail
messages, you will likely spend time
searching for that particular e-mail
message. Just like you organize all
your important papers in separate files
or folders and discard unwanted
papers, you need to organize your email messages. It is always a good
practice to read your e-mail messages
every day, delete unnecessary ones,
and organize the useful e-mail
messages in separate folders
according to their content.
Most e-mail programs provide various
options to manage your e-mail
messages. Windows Live Mail is a
local e-mail client that comes with
Windows 7, and it has a number of
tools that help you organize your
messages.
In this simulated exercise, you will
explore how to manage your e-mail
messages.
Click to launch the simulated exercise.
Follow the steps to complete the
exercise.
Course: The Internet and the World Wide Web
54
Step1
To open Internet Explorer, click Start, click All Programs, and then click Windows
Live Mail.
Step2
To create a new e-mail folder, click the Folders tab, and then click New folder.
Step3
To specify a name for the folder, in the Create Folder dialog box, in the Folder name
box, for the purposes of this exercise, press SPACEBAR to have the folder name
typed for you.
Step4
To create the new folder as a top-level folder, under Select the folder in which to
create the new folder, click Hotmail (Stephen.deming), and then click OK.
Step5
To move the "New Training Ideas" message to the Orientation Ideas folder, for the
purposes of this exercise, press SPACEBAR to have the message right-clicked for
you.
Step6
On the shortcut menu, click Move to folder.
Step7
In the Move dialog box, ensure that Orientation Ideas is selected, and then click
OK.
Step8
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55
To verify that the e-mail message is moved to the Orientation Ideas folder, in the left
pane, click the scroll box, and then click Orientation Ideas.
Step9
To open the e-mail message, double-click the message in the second pane.
Step10
To add a follow-up flag to the e-mail message, on the Message tab, click Flag, and
then click the Close button.
Step11
To delete an e-mail message, click Inbox, click the Windows Live e-mail message,
click the Home tab, and then click Delete.
Step12
To verify that the message is deleted, click Deleted items.
Step13
To delete the message permanently, on the Home tab, click Delete.
Step14
To confirm the deletion, in the Windows Live Mail message box, click Yes.
Step15
To organize e-mail messages by their subjects, click Inbox, and then press
SPACEBAR to have Sort by date right-clicked for you.
Step16
Click Subject.
Step17
To create a contact group, click the File tab, Point to New, and then click Contact.
Step18
To specify the first name of the contact, in the Add a Contact dialog box, in the First
name box, for the purposes of this exercise, press SPACEBAR to have the first name
typed for you.
Step19
To specify the last name of the contact, click in the Last name box, for the purposes
of this exercise, press SPACEBAR to have the last name typed for you.
Step20
To specify the e-mail address of the contact, click in the Personal e-mail box, for the
purposes of this exercise, press SPACEBAR to have the e-mail address typed for
you, and then click Add contact.
Course: The Internet and the World Wide Web
56
Topic:
Overview of E-Mail Etiquette
Today, a majority of the Internet users use electronic mail to send messages—both
personal and professional. Therefore, it is essential to realize the importance of e-mail
etiquette, which is a collective name for a group of guidelines that you should follow
while writing e-mail messages.
The following table describes the guidelines that you should apply while using e-mail.
Category
Language
Description
•
•
•
Tone. When you write an e-mail message, you should follow the
basic rules of courtesy to greet and acknowledge the recipients. Do
not use all uppercase characters in an e-mail message because
such text is considered rude and can be misinterpreted as
shouting. In addition, you must avoid using offensive and
inflammatory language.
Grammar and punctuation. Most e-mail programs provide a
grammar and spell-check feature that can find errors in your e-mail
messages. Missing punctuations can make your e-mail message
confusing. In addition, avoid overuse of punctuations, such as
exclamation points or ellipses, to emphasize your thoughts.
Emoticons. An effective one-to-one conversation includes use of
visual cues, facial expressions, and body language. In e-mail
messages, you can use emoticons or smilies, which are a
collection of characters, to convey your emotions. However, use
emoticons sparingly in business communication.
Cc and
Bcc
You can use the Cc field in an e-mail message to mark people who you
want to keep informed. Use this field to include only those people who
you want to send a copy of your message.
The people whose addresses you add in the To and Cc fields cannot
view the addresses that are in the Bcc field. Therefore, the use of the
Bcc field is often discouraged.
Attachme
nt
Each e-mail account has a certain storage limit. Sending e-mail
messages that have large documents, pictures, or other types of files as
attachments may completely fill the e-mail inboxes of the recipients. As
a result, the recipients may not receive any more e-mail messages. In
addition, recipients might have to spend a considerable amount of time
to open attachments of large sizes.
To avoid these problems, you can easily compress the attachments that
Course: The Internet and the World Wide Web
57
you send with the e-mail messages.
Message
format
•
•
Length of e-mail messages. The length of your personal e-mail
messages need not be limited. Professional e-mail messages
should be concise and clear. However, do not use abbreviations or
delete necessary details to reduce the length of your e-mail
messages.
Formatting attributes. Formatting messages with attractive colors
and fonts help you create an interesting and eye-catching e-mail
message. However, some e-mail programs might not support
certain formats. Sometimes, richly formatted messages appear as
unreadable characters, which can confuse and irritate people. A
simple solution is to use the default formatting that is available in
your e-mail program.
Salutation
In personal e-mail messages, salutations do not need to be formal. You
can begin your message with salutations such as Dear or Dearest.
In business communication, ensure that you use appropriate salutations
for the recipients. Formal salutation is the safest to use in your e-mail
messages.
Signature
A signature is a small section of text that appears at the end of the
message. This text contains your contact information. In a hand-written
mail, you can easily add your signature at the end of the document.
Similarly, an e-mail message should include a signature to identify the
sender.
In case of personal e-mail messages, the recipient generally knows the
sender, and therefore, a signature is not necessary. However,
professional communication must include clear and precise signatures.
You can include your address, phone numbers, and e-mail address in
your signature so that the recipients can contact you, whenever needed.
Avoid using fancy quotations and formatting in your signature.
Reply
When you receive any professional e-mail messages, ensure that you
reply to the e-mail messages promptly. Delay in replying creates an
impression that you are disorganized or that you are not interested in
the communication. Additionally, retaining part of the original message
in the reply helps set the context of your e-mail message.
When replying to an e-mail message, you do not need to reply to all the
people marked on the e-mail message unless required.
Course: The Internet and the World Wide Web
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Course: The Internet and the World Wide Web
59
Topic:
Self Test
For each question, indicate the correct answer by placing a mark in the column to the
left.
Question 1
Which statement is true for local e-mail clients?
Select the correct answer.
Save messages on your computer.
Save messages on the service provider’s system.
Save messages on the Web browser.
Question 2
Which guideline should you follow while writing professional e-mail messages?
Select the correct answer.
Use emoticons to express emotions.
Decrease the length of messages by using abbreviations.
Maintain a part of the original message to set the context for your reply.
Note: Answers appear on the next page.
Course: The Internet and the World Wide Web
60
Answer 1
Which statement is true for local e-mail clients?
Select the correct answer.
Save messages on your computer.
Save messages on the service provider’s system.
Save messages on the Web browser.
Correct Answer Feedback: That is correct. Using local e-mail clients, you can easily
save e-mail messages on your computer.
Answer 2
Which guideline should you follow while writing professional e-mail messages?
Select the correct answer.
Use emoticons to express emotions.
Decrease the length of messages by using abbreviations.
Maintain a part of the original message to set the context for your reply.
Correct Answer Feedback: That is correct. It is a good practice to maintain a part of
the original e-mail message in your reply to set a context for your e-mail.
Course: The Internet and the World Wide Web
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Other Methods of Communicating on the
Internet
Lesson Contents
Other Methods of Communicating on the Internet
What Are Online Communities?
How Instant Messaging Works
Publishing on the Web
How to Create a Blog Using Windows Live Writer
Self Test
Course: The Internet and the World Wide Web
62
Topic:
Other Methods of Communicating on the Internet
Lesson Introduction
Imagine that you work at an organization where the
employees are located all over the world, and you
need to talk to them frequently. You might also have
friends and relatives located in different parts of the
world. In either case, you will get a huge phone bill if
you talk to them frequently.
The Internet provides a quick, easy, and cost-effective
method to exchange messages with other computer
users in any part of the world. In addition to e-mail,
Internet provides a wide range of communication
capabilities such as instant messaging, chat, blogs,
and social networking Web sites.
Lesson Objectives
After completing this lesson, you will be able to:
• Identify the features of online communities.
• Explain how instant messaging and Webcam
communication works.
• Explain how to create and publish Web pages.
• Explain how to blog using Windows Live Writer.
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Topic:
What Are Online Communities?
Online communities are formed by groups of computer users who have common
interests and purposes to communicate with each other over the Internet. Some Web
sites provide tools that allow you to exchange ideas and information in an open
interactive forum. You can participate and interact with other users who are online.
Some Web sites allow you to add your responses or views to an ongoing conversation
when other users are not online. Some online communities provide a facility for sending
e-mail messages about the details of discussions.
The following table describes some of the different types of online communities.
Type of
Online
Community
Social
networking
Web site
Description
Graphic
A social networking Web site
facilitates building online social
groups for people who share
common interests. On such
Web sites, you must create an
account and a profile. People
who use the Web site can
view your profile and you can
visit their profiles. Similar to
instant messaging, you can
add contacts or friends, share
files, and hold discussions on
a social networking Web site.
For example, Windows Live
allows you to view highlights of
updates from your contacts on
Hotmail, Messenger, and from
other social networks such as
Facebook.
Some social networking Web
sites can be used for business
purposes only. Such Web sites
help you share ideas, post job
openings, contact clients, and
promote your products or
services.
On some social networking
Web sites, anyone can easily
Course: The Internet and the World Wide Web
64
access personal information
provided by the users of the
Web site. Malicious users can
misuse the information
available on such Web sites.
Blog
Blogs are online diaries or
journals. You can post articles,
daily events, or your thoughts
on any subject.
Blogs are like personal diaries,
where you can restrict access
to people who can view and
comment on your postings.
You can either post your
articles on specific Web sites
that allow you to post blogs, or
you can create your own Web
site.
Similar to other online
communities, blogs are often
subjected to offensive
language, graphic content,
flaming, and spam.
Chat
group/roo
m
Chat groups or rooms are
Web sites that you can use to
communicate instantly with
other people who have logged
on to the same Web site.
When you chat with someone,
it means that you type a line of
text and then press the
ENTER key. The words that
you typed appear on the
screens of the other
participants, who can then
respond in kind. You can even
use audio and video media
while chatting so that you can
talk and see the person you
are chatting with. You can also
Course: The Internet and the World Wide Web
65
transfer files to other
participants.
There are many chat rooms
available that cater to different
topic areas. Depending on
your topic of interest, you can
sign in to a chat room. You
need to sign in to the chat
room so that other people in
the chat room know that you
are online.
Today, you can also use
mobile devices such as cell
phones, personal digital
assistants (PDAs), and laptops
for chatting online.
Chat rooms are not often
closely monitored. There can
be incidents of inappropriate
chat, use of explicit language,
and harassment. Online chat
groups can also be a target for
online predators and a
channel for identity thefts.
Newsgrou
p
Newsgroups are online
discussion forums dedicated
to specific topics. There are
newsgroups available for all
kinds of topics such as
computers, literature, social
issues, current affairs, and
more. These newsgroups are
called Usenet.
Newsgroups are like bulletin
boards. They include articles
on different areas of a topic,
other people’s views on that
topic, and announcements of
various events or job
openings. If you have
questions for which you need
answers, you can post them to
the newsgroup. People will
Course: The Internet and the World Wide Web
66
read your questions and reply
with their answers or opinions.
You can search for a
newsgroup related to your
topic of interest and subscribe
to it. Then, similar to sending
e-mail messages, you can log
on to the newsgroup and post
your messages. The only
difference is that everyone
who logs on to the newsgroup
can read your messages.
All discussions related to a
particular topic are grouped
and linked by a single thread
of discussion. So, over a
period of time, you can
continue a discussion on a
particular subject with other
people.
Newsgroups can be subjected
to inflammatory messaging.
Posting such inflammatory
messages is called flaming.
Course: The Internet and the World Wide Web
67
Topic:
How Instant Messaging Works
Transcript
Instant messaging allows you to
communicate with other computer users
over the Internet. However, unlike e-mail
messages, you can send and receive
messages immediately.
Instant messaging is similar to a
telephone conversation; the only
difference is that you are typing your
conversation.
Instant messaging works just like a chat
room, but allows only your friends and
colleagues to see if you are online and
start a conversation.
To use instant messaging, you also need
instant messaging software along with an
Internet connection. You can download
the messaging software from the Internet
and install it on your computer. For this
topic, Windows Live Messenger is used.
Most instant messaging software works
in a similar way.
After you install the software, you need to
create an account. You need to provide a
user name and password. You may also
be asked to provide your personal
details, but this is optional.
After you have created your account, you
can log on and add the user names of
your friends and colleagues who use the
same instant messaging application.
When you log on, the people in your list
will know that you are online and can
send messages to you.
To send a message to someone who is
online, you need to double-click the
person’s name on the list. A window will
open, and you can type your message in
that window. Most instant messaging
applications provide a number of
emoticons that allow you to express your
Course: The Internet and the World Wide Web
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emotions through icons.
Most instant messaging applications
allow you to change your status, such
as Busy, Away, to indicate whether you
are available for chatting or not.
In case you do not want the people in
your list to see that you are online, but
you would like to send messages to
some of them, you can set your status as
Appear offline. Depending on the
application you use for instant
messaging, there can be many more
options.
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Topic:
Publishing on the Web
You can save Web pages on a network server and then make
them available on the Web so that they can be viewed by
other users. This process of making Web pages available to
other users is called publishing. You can use a simple text
editor, such as notepad, or specialized software, such as
Microsoft Office SharePoint Designer 2010 or Microsoft
Expression Web 4, to create your own Web pages and then
publish them. By using such software, you can create a Web
page that contains information about your interests, hobbies,
family, and your work. You can also include pictures, audio,
and even video on your Web page.
In this demonstration, you will see how to create and publish
your Web page by using Expression Web 4.
Click to launch the demonstration.
Transcript
Expression Web 4 is a Web design
tool that you can use to create Web
sites.
You can use one of the Expression
Web 4 templates to create your Web
page.
The template provides a layout with
placeholders for the content that you
want to include on the Web page.
Depending on the template that you
select to create a Web site, a number
of files are generated. default.html is
the home page of your Web site.
The first line of the home page
usually has a heading. To change the
style of the heading, you can select
any one of the styles from the Styles
list.
You can replace the default text on
the page by selecting the text and
then typing your own text.
Now, you can format the text that you
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have added by using the formatting
toolbar.
You can present information in the
form of a bulleted list or a numbered
list to help users grasp information
quickly.
You can add hyperlinks to your Web
site to provide additional information
to users.
You can use the Insert Hyperlink
dialog box to create a hyperlink that
links to an existing or a new Web
page, a file, an e-mail address, or a
particular location on a Web page.
You can add a picture to your Web
page from a file, scanner, or digital
camera. However, you may want to
remove the bullet point before you
add the picture.
To add a picture from a scanner or a
digital camera, you must connect the
device to the computer and install the
device software on the computer.
In the Accessibility Properties dialog
box, you can type the text that you
want to display for pictures when the
graphic is downloading, or when the
picture cannot be found. You can also
display the text by moving the pointer
over the picture.
Expression Web 4 automatically sets
the width and height properties for
the picture based on the actual
dimensions of the picture. You can
modify the picture size by setting the
HTML tag properties with appropriate
values.
After you add all the text, pictures,
and links to your Web site, you need
to save the information. You also
save all the files that you included in
your Web site, such as pictures or
linked files. You can preview the
Course: The Internet and the World Wide Web
71
contents of your Web site before
making additional changes or
finalizing the Web site.
After you finish developing your Web
site, you need to publish it to a Web
server so that other users can access
the Web site. For this, you can select
FTP (File Transfer Protocol).
In this demonstration, you saw how to
create and publish your Web page by
using Expression Web 4.
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Topic:
How to Create a Blog Using Windows Live Writer
You must have visited several blogs maintained by bloggers
on different topics. A blogger creates a blog for recording his
thoughts and sharing his experiences. This demonstration
shows how to create and customize a blog using Windows
Live Writer.
Click to launch the demonstration.
Transcript
To use Windows Live Writer, you
need to first configure it.
You can proceed to configure
Windows Live Writer by specifying
the blog service you would use to
create your blog.
You then need to specify the Web site
that visitors will use to read your blog.
You also need to specify the
credentials of your blog account.
While setting up your blog account,
you may also want to download the
blog theme by publishing a temporary
post. This lets you see the post while
you are editing.
Optionally, you may also provide a
nickname to your blog and then
confirm your settings.
Now that you have set up your blog
account, you are ready to create your
blog.
To create a blog on Windows Live
Writer, you need to provide a title for
your blog post. Next, you specify a
category for this post. A category is a
heading under which several posts
can be grouped. Note that specifying
a category for a post is optional.
After you add the contents for your
Course: The Internet and the World Wide Web
73
blog post, you can customize it by
formatting the text.
It is also possible to add images and
embed video files in blog posts.
Therefore, you can add a photograph
from your trip to your blog.
You can also edit the picture on
Windows Live Writer.
For example, in this demonstration,
you will add a border to the
photograph.
You can insert hyperlinks, photo
albums, videos, bing maps, tags, and
emoticons to this blog.
You can also add and configure Plugins using the Plug-ins options.
After you make the changes, you can
preview your blog post and publish it.
Note that blog posts need to be
published before they become visible
to visitors. You can do this by using
the Publish option.
This demonstration showed how to
create and customize a blog in
Windows Live Writer.
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Topic:
Self Test
Sort the items into their associated categories by writing the item number in its
corresponding option box below.
Category Items
1
Exchange messages by using mobile devices.
2
Visit profiles of other users.
3
Build groups.
4
Online discussion forums.
5
Discussion threads for topics.
6
Send and receive responses immediately.
7
Send icons to express emotions.
8
Post job postings.
9
Bulletin boards for questions and answers.
Category 1
Category 2
Category 3
Newsgroup
Social Networking
Instant Messaging
Note: Answers appear on the next page.
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4, 5, 9
Category 1
Category 2
Category 3
Newsgroup
Social Networking
Instant Messaging
2, 3, 8
1, 6, 7
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Module Summary
Lesson Contents
Module Summary
Topic
Topic
Self Test
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Topic:
Module Summary
Lesson
Description
Graphic
The Internet
The Internet is a group of networks that provides various useful services. The
components required to connect to the internet are a computing device, a connecting
device, and an ISP. There are two methods of connecting to the Internet, namely
physical and wireless. The amount of data that can be transmitted over a network in a
certain amount of time is known as the bandwidth. The bandwidth of a network depends
upon the technology you use to connect to the Internet.
Lesson TakeawayC:\Program Files
(x86)\Microsoft\Learning\setup\eng\2696CE\media\crse2696ce_01_01_ja01.mht
You use the Internet for searching for information, sending letters and cards, playing games, reading the
latest news, or even buying and selling products. You also use the Internet to perform bank transactions,
get the latest information, and communicate with people. You can connect to the Internet either through a
dedicated connection or a dial-up connection. You can use a dedicated connection, if you need to use the
Internet extensively and you want your computer to remain connected all the time. However, if you use the
Internet for only a short period of time, you can use a dial-up connection. The type of connection that you
use for connecting to the Internet also vary based on their bandwidths.
The following table lists the various types of Internet connections and their bandwidths.
Connection Type
Bandwidth
Dial-up
connection
Supports a data transfer
rate of 56.6 Kbit/s.
DSL
Supports a data transfer
rate of 384 Kbit/s to 8
Mbit/s
Cable modem
Supports a data transfer
rate of 4 Mbit/s.
T1
Supports data transfer
rate of 1.544 Mbit/s
Wireless
Supports a data transfer
rate of 11 Mbit/s to 45
Mbit/s or more.
Cellular Web
connection
Supports various
technologies such as 3G,
EDGE, and GPRS. 3G can
provide download data
rates up to 56 Mbit/s and
upload data rates up to 22
Mbit/s. EDGE can provide
data rates up to 236.8
Course: The Internet and the World Wide Web
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Kbit/s while GPRS can
provide data rates up to
171.2 Kbit/s.
Notes:
The World Wide Web
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The Web is a popular service provided on the Internet. It acts as a storehouse of
interlinked documents. Documents on the Web are identified with the help of IP
addresses, domain names, and URLs. You can use Web browsers to look for
information on the Web. You can also make business transactions on the Web.
Lesson Takeaway
You use the Web to look for information on the Internet. Each Web site on the Internet has a unique
address, known as the IP address. This address is linked to a corresponding domain name. You use the
domain name to access the Web site. You can use the URL to specify the domain name. You can use
different suffixes to indicate different types of domain names.
The following table describes the domain name suffixes.
Component
Description
.com
Indicates that the Web site
is for a commercial
organization.
.edu
Indicates that the Web site
is for educational
institutions, such as
schools, colleges, and
universities.
.net
Indicates that the Web site
is for a network-oriented
organization or for an ISP.
.org
Indicates that the Web site
is for a nonprofit
organization.
.info
Indicates that the Web site
is informative in nature.
.museum
Indicates that the Web site
is used for a museum.
Notes:
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Using e-mail
Electronic mail is one of the most popular ways of communicating on the Internet. You
can write new messages and also manage your e-mail messages. You can use e-mail
messages for personal and business-related communication. While writing e-mail
messages, you should follow certain guidelines for language, formatting, and conduct to
present clearly information.
Lesson Takeaway
E-mail is an electronic form of the traditional postal mail. Instead of using a pen and paper to write a postal
message, you use a software program to create e-mail messages. To send and receive an e-mail message,
you need to have an e-mail account. This account is associated with an address, which has two parts.
The following table describes the various parts of an e-mail address.
Part
User name
Description
Each e-mail address is
recognized with the help of the
unique user name. When you
open an account with an e-mail
service provider, you can
specify your user name.
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@
This symbol separates the user
name from the remaining part
of the e-mail address.
Domain name
This name represents the
domain name of the mail
server, where all your e-mail
messages are stored.
Notes:
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Other methods of communicating on the Internet
The Internet offers a quick, easy, and cost-effective method to exchange personal and
professional messages with other Internet users around the world. You can use various
methods such as online communities, instant messaging, and blogs for communication
over the Internet.
• Online communities are formed by groups of computer users who have common
interests and reasons to communicate with each other over the Internet.
• You can use instant messaging to communicate with other computer users over the
Internet.
• You can create your own Web page that lists your interests and hobbies and
publish it over the Internet.
• You can use a blog to post and share your personal experiences, your thoughts,
hobbies, or other materials such as graphics or video.
Lesson Takeaway
In addition to e-mail, Internet provides a quick, easy, and cost-effective method to exchange messages with
other computer users in any part of the world. Online communities provide tools that allow you to exchange
ideas and information in an open interactive forum.
The following table describes:
Online Community
Description
Social
networking
Web site
A social networking Web site
facilitates building online social
groups for people who share
common interests. You need to
create your own account to
use the facilities provided by
these Web sites.
Blog
Blogs are online diaries or
journals. You can post articles,
daily events, or your thoughts
on any subject on a Web site
that allows you to create your
blogs or create your own Web
site.
Chat
Chat groups or rooms are Web
Course: The Internet and the World Wide Web
83
group/room
sites that you can use to
communicate instantly with
other people who have logged
on to the same Web site.
There are many chat rooms
available that cater to different
topic areas. Depending on your
topic of interest, you can sign
in to a chat room from cell
phones, PDAs, computers, and
laptops.
Newsgroup
Newsgroups are online
discussion forums dedicated to
specific topics. They are like
bulletin boards where you can
post you queries and get your
answers. Newsgroups include
articles on different areas of a
topic, other people’s views on
that topic, and announcements
of various events or job
openings. Discussions related
to a particular topic are
grouped and linked by a single
thread of discussion.
Notes:
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Next Steps in Learning
Lesson Contents
Next Steps in Learning
Topic
Topic
Self Test
Course: The Internet and the World Wide Web
86
Topic:
Next Steps in Learning
Thank you for taking this free e-learning course. This course was developed with
guidance from the Microsoft product development teams to teach you about the Internet
and the World Wide Web.
Resource
Description
Microsoft
Learning
Please see the Microsoft Learning Web site for other free learning
products including assessments, e-learning, and e-books. Training is
available for home and office users, IT professionals, and developers.
Additional
resources
The following Microsoft Web sites host additional learning resources
that you can use to extend your productivity.
• Internet Explorer 9
• Windows Live Hotmail
• Windows Live Mail 2011
• Windows Live Messenger 2011
• Windows Live Writer 2011
• Microsoft Expression
• Bing
• Exploring Cloud Power
Course: The Internet and the World Wide Web
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Glossary
Lesson Contents
Glossary
Topic
Topic
Self Test
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Topic:
Glossary
A B C E I M N O P S T W
A
Access point
A wireless connection device used to connect a wireless computing device to a wired
network.
Add-ons
Programs that help you view files, such as animation, audio, or video, which are
included in Web pages.
B
Blog
The short for Weblog, it is an online personal journal that can be posted on a Web page.
Blogs typically contain reflections, comments, and other materials such as graphics or
videos provided by the writer.
C
Chat
An online discussion in a chat room.
Chat room
A Web site that enables communication instantly with other people who have logged on
to the same Web site.
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E
E-commerce
The business transactions made over the Internet, such as buying and selling items
online.
E-mail
An electronic form of the traditional postal mail that allows you to exchange messages
and files over a network.
I
Instant Messaging
A means or system that enables the transmission of electronic messages instantly.
Internet
A worldwide collection of public networks that are linked to each other for information
exchange.
IP address
A numeric address that specifies the exact location of a computer on the Web.
ISP
A company that provides Internet connectivity to individuals, businesses, and
organizations.
M
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Modem
A connection device that allows you to connect your computer to the Internet. It converts
digital information into analog information and transmits it over a phone line.
N
Network
A group of computers that are connected to share resources and exchange information.
O
Online
A computer when connected to the Internet is said to be online.
Online communities
Communities formed by groups of computer users who have common interests and
purpose to communicate with each other over the Internet.
P
Portal
A Web site that offers information related to a specific topic in the form of a directory. A
portal acts as a starting point to a number of resources on the Web.
Protocol
A standard method of transferring data between different computers.
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S
Search engine
A program that allows you to search and retrieve information over the Internet.
T
The Web
Also known as the World Wide Web (WWW), it is a collection of information that is
accessible on the Internet. This information is arranged logically and stored on
computers known as Web servers.
W
Web address
The address that specifies the exact location of the Web site and is also known as the
Uniform Resource Locator (URL). A Web address also specifies the protocol to be used
for transferring data between different computers.
Web browser
A program that enables you to view and interact with various resources on the Web.
Web page
A formatted text document on the Web.
Web site
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A collection of one or more Web pages that are linked together and made available
through a Web server.
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