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TOPIC European Collections Today An Examination And Discussion Of The Key Collection Topics Of The Day 20th of October 2015 – ICTF´s International Credit Professionals Symposium Berlin TOPIC || European Collections Today BDIU e. V. - BDIU - Established In 1956 - BDIU - More Than 560 Members - BDIU – More Than 20 Million Dunnings per Year - BDIU – Members Take Care Of More Than 500.000 Customers Dipl.-wirt. jur. (FH) Erwin Falkner || 20th of October 2015 – ICTF´s Symposium - Berlin, Germany 1 TOPIC || European Collections Today EUROPA In Numbers - 505 Mio. People In 28 Countries - 24 Languages And 12 Currencies - GDP Of EUR 13 Trillion In 2014 And An Unemployment Rate Of 10 % - 23 Mio. SME´s do 99 % Of Business And Hold 67 % Employees Dipl.-wirt. jur. (FH) Erwin Falkner || 20th of October 2015 – ICTF´s Symposium - Berlin, Germany 2 TOPIC || European Collections Today Legal Systems In Europe - Common Law System – Case Law - Civil Law System – Codified Law - Hybrid Law System – Combine Both Systems Dipl.-wirt. jur. (FH) Erwin Falkner || 20th of October 2015 – ICTF´s Symposium - Berlin, Germany 3 TOPIC || European Collections Today Regulations In The Collection Market - Date Protection Regulation - Small Claims Regulation - European Payment Order Regulation - European Enforcement Order Regulation - Insolvency Proceeding Regulation Dipl.-wirt. jur. (FH) Erwin Falkner || 20th of October 2015 – ICTF´s Symposium - Berlin, Germany 4 TOPIC || European Collections Today Collection Workflows In Selected Countries - - France Italy Spain England Switzerland Netherlands Germany Dipl.-wirt. jur. (FH) Erwin Falkner || 20th of October 2015 – ICTF´s Symposium - Berlin, Germany 5 TOPIC || European Collections Today Germany – Closer Look - Pre Court Proceedings - Court Proceedings - After Court Proceedings - Insolvency Proceedings Dipl.-wirt. jur. (FH) Erwin Falkner || 20th of October 2015 – ICTF´s Symposium - Berlin, Germany 6 TOPIC || European Collections Today Collection Trends In Europe - Change Of Working Process In The Collection Industrie - Change Of Debt Buyer Indrustrie - Change Of Customer Requirements - Change Of European Regulations Dipl.-wirt. jur. (FH) Erwin Falkner || 20th of October 2015 – ICTF´s Symposium - Berlin, Germany 7 TOPIC || European Collections Today There Is One More Thing… - THANK YOU VERY MUCH FOR YOUR TIME! Dipl.-wirt. jur. (FH) Erwin Falkner || 20th of October 2015 – ICTF´s Symposium - Berlin, Germany 8