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Financial Stability Report 2014 www.pma.ps Palestine Monetary Authority (PMA) - Financial Stability Report 2014 Financial Stability Report 2014 Research and Monetary Policy Department September, 2015 © September, 2015 All Rights Reserved. In the case of quotation, please refer to this publication as follows: Palestine Monetary Authority (PMA). Financial Stability Report (FSR) 2014: June, 2015. Ramallah – Palestine All Correspondence shall be directed to: Palestine Monetary Authority (PMA) P. O. Box 452. Ramallah, Palestine. Tel.: (+ 970) 2-2409920 Fax: (+ 970) 2-2409922 E-mail: [email protected] Web Page : www.pma.ps Designed by: Public Relations and Communications Department - PMA ii Foreword On behalf of the Palestine Monetary Authority (PMA), I am honored to present the current issue of the Financial Stability Report (FSR). Financial stability is increasingly gaining attention, as many central banks are progressively targeting financial stability alongside monetary stability. The publication of the current FSR is consistent with the PMA’s mandate and objectives to assess potential risks threatening financial intermediaries and the financial system and to display the capacity of this system to withstand such risks and threats and ultimately to propose a set of recommendations intended to bolster financial stability and avoid and reduce potential risks and threats. In Palestine, the focus on financial stability reflects the significance of the financial sector as well as its capacity to deal with risks and effectively promote economic growth and sustainable development, as it is the backbone of the Palestinian financial system and the most vulnerable to risk. The focus on financial stability also reflects the status of the financial system’s development, a dynamic process which mirrors the progress in volume and quality of financial services as well as the degree of the system’s adaptability and inter-linkage with the real economy. The PMA regards financial stability as the smooth flow of funds between households, corporations and the government as well as between citizens and the rest of the world. This notion entails a sound and effective operation of financial intermediaries within efficient financial markets, and requires that financial corporations can withstand adverse macroeconomic and liquidity shocks and financial contagion risks. It also necessitates sufficient liquidity and a good measure of confidence in the operation of financial markets. In this context, the current FSR highlights the PMA’s strive to foster a stable, robust and effective financial system, and maintain price stability with a view to ensure balanced and sustainable economic growth. As such, the publication of financial stability analysis findings directly furthers a key objective of PMA, as the sole institution authorized to oversee both payments services providers and sound and effective payments systems, thus ensuring financial stability. Governor Dr. Jihad Khalil Alwazir iii iv Contents Chapter One: Overall Assessment of Financial Stability 1 Financial stability trends in 2014 1 Israeli sanctions 2 The Crisis of the Gaza-based civil service pay 4 Israeli aggression against GS and repercussions for the banking system 5 Financial development and development indicators during 2014 6 The regulatory and supervisory framework 6 Banking system updates 6 Characteristics of the Palestinian financial system 6 Credit risks and financial soundness indicators 7 Global economy 9 Economic performance 9 9 Chapter Two: Global and Local Economic Developments 9 Global financial stability 11 Regional economy 12 Israeli economy 12 Jordanian economy 14 Local developments 15 Public finance 16 Regularity and supervisory framework 19 Chapter Three 19 Financial Sector Developments 19 Banking system updates 20 The electronic national switch 20 The public key infrastructure (PKI) 20 Standardization of the International Bank Account Number (IBAN) 21 The Automated Clearance System 21 Development of the Credit Bureau System (version III) 21 Launch of database for facilities granted to SMEs 22 Launch of online bank-charges comparison service 22 Business Continuity 23 The Palestinian Financial System Matrix 24 Characteristics of financial institutions 26 Financial depth 26 Financial access 27 Financial efficiency 32 Financial stability 32 Characteristics of financial markets 32 Financial depth 32 Financial access 33 Financial efficiency 34 Financial stability 35 v Exposures to local sectors 37 Public sector 37 The government 37 37 Chapter Four: Banking Sector Exposure 37 Civil servants 39 Private sector companies contracted by the government 40 Private sector 41 Mortgage and housing sector 42 SMEs sector 44 Exposures to external sectors 45 Non-residents 45 Interest rates 46 Placements abroad 48 Credit gap 49 Capital adequacy indicators 53 Chapter Five: Financial Soundness Indicators 53 Regulatory capital to risk-weighted assets (capital adequacy ratio) 54 Nonperforming loans 54 (less provisions) to core capital 54 Core capital to total assets 55 Asset quality indicators 55 Non-performing loans (NPLs) to total loans 55 Sectoral distribution of loans 57 Earning and profitability indicators 58 Return on average assets (ROAA) 58 Return on average core capital (ROAE) 58 Net interest income (interest margin) to gross income 59 Non-interest expenses to gross income 59 Liquidity indicators 59 Liquid assets to total assets 59 Liquid assets to short-term liabilities “regulatory liquidity” 60 Money changing sector 63 63 Chapter Six: Non-Banking Financial Institutions 63 Specialized lending institutions 65 Loans granted to SMEs 67 Mortgage and housing loans 68 Securities sector (Palestine Exchange-PEX) 68 Insurance sector 72 Legislative and regulatory developments 72 Operational and financial activity 72 Mortgage sector 74 Financial leasing sector 75 Stress tolerance tests 77 vi Chapter Seven: Financial Pressure “Stress Testes” 77 Tolerance testing at the level of the banking sector 79 Testing banks’ ability to withstand macroeconomic risks 81 Figures Figure 1-1: Palestinian financial stability risks 2 Figure 1-2: Israeli channels of pressure on the banking sector 3 Figure 1-3: Clearance revenues, 2010-2014 3 Figure 2-1: Global economic developments, 2010-2014 10 Figure 2-2: Israeli economic developments, 2010-2014 12 Figure 2-3: Bank of Israel policy rates, 2010-2014 12 Figure 2-4: Israel control channels on the Palestinian economy 13 Figure 2-5: Jordanian economic developments, 2010-2014 14 Figure 2-6: Central bank of Jordan policy rates, 2010-2014 15 Figure 2-7: Palestinian economic developments, 2010-2014 16 Figure 2-8: Weaknesses in public finances and risks to financial stability 18 Figure 3-1: Branching policy, 2010-2014 23 Figure 3-2: Concentration in the banking sector, 2010-2014 23 Key functions of financial systems 24 Figure 3-3: Credit granted to Private sector as a percent of GDP , 2013 26 Figure 3-5: Branches and offices per 100 thousand of adult population, 2013 27 Figure 3-4: Financial depth in Palestinian financial institutions, 2013-2014 27 Figure 3-6: Account ownership at banks or other financial institutions, selected countries, 2011-2014 28 Figure 3-7: Individuals with outstanding loans from banks or other financial institutions, selected countries, 2011-2014 28 Figure 3-8: Individuals with debit card, selected countries, 2011-2014 28 Figure 3-9: Individuals with credit card, selected countries, 2011-2014 29 Figure 3-10: Advanced usage of electronic services, selected countries, 2014 29 Figure 3-11: The use of ATM in cash withdrawals, selected countries, 2014 30 Figure 3-12: Interest rate margin, 2013-2014 32 Figure 3-13: Characteristics of Palestinian financial market, 2013-2014 33 Figure 3-14: Financial depth of Arabs stock exchange, 2013 33 Figure 3-15: Financial inclusion of Arabs stock exchange, 2011 34 Figure 3-16: Financial efficiency of Arabs stock exchange, 2011 34 Figure 3-17: Market rate of return volatility in PEX, 2010-2014 35 Figure 4-1: Growth rate in credit granted to the government, 2011-2014 38 Figure 4-2: Domestic credit granted to public and private sectors, 2010-2014 38 Figure 4-3: Share of domestic credit granted to public and private sectors, 2010-2014 39 Figure 4-4: Government credits as a percent of banks’ equity, 2010-2014 39 Figure 4-5: Credit granted to civil servant employees, 2013-2014 40 Figure 4-6: Government arrears accumulation, 2013-2014 40 Figure 4-7: Credits granted to private sector, 2010-2014 41 Figure 4-8: Credit granted to mortegage sector as a percent of total credits, 2013 43 vii Figure 4-9: Outstanding loans to SMEs as a percent of GDP, 2013 44 Figure 4-10: Sectoral distribution of SMEs defaulters, 2013-2014 45 Figure 4-11: Lending and deposit rates in Palestine, 2010-2014 46 Figure 4-12: Currency composition as a percent of banks assets in Palestine, 2010-2014 46 Figure 4-13: Annual change in USD exchange rate against NIS, 2010-2014 47 Figure 4-14: Credit structure by currency, 2010-2014 47 Figure 4-15: Deposits structure by currency, 2010-2014 47 Figure 4-16: Blacements abroad as a percent of total deposits, 2010-2014 48 Figure 4-17: Blacements abroad and credit facilities, 2010-2014 49 Figure 4-18: Credit gap of the Palestinian private sector, 2010-2014 50 Figure 5-1: Capital adequacy ratio, 2010-2014 54 Figure 5-2: NPLs (less provisions) as a percent of core capital, 2010-2014 54 Figure 5-3: Core capital to total assets, 2010-2014 55 Figure 5-4: NPLs to total Loans, 2010-2014 56 Figure 5-5: The structure of NPLs in foreign banks, 2010-2014 56 Figure 5-6: The structure of NPLs in foreign banks, 2010-2014 56 Figure 5-7: Sectoral concentration of credits, 2010-2014 57 Figure 5-8: Provision coverage for bad loans, 2010-2014 57 Figure 5-10: Return on core capital (ROAE), 2010-2014 58 Figure 5-11: Net interest income to total income, 2010-2014 59 Figure 5-14: NIS cash liquidity (dollar-denominated), 2008-2014 60 Figure 5-12: Liquid assets to total assets, 2010-2014 60 Figure 5-13: Liquid assets to short-term liabilities, 2010-2014 60 Figure 6-1: Credits granted from specialized lending institutions to SMEs by sector, 2014 67 Figure 6-2: Defaults in SMEs by sector, 2014 67 Figure 6-3: General index of Palestine Stock Exchange, 2010-2014 69 Figure 6-4: Indecies of Arab Stocks Exchange, 2014 71 Figure 6-5: Turnover rates in Arab Stocks Exchange, 2014 71 Figure 6-6: Investments of insurance companies by type, 2013-2014 72 Figure 7-1: Tier 1 capital to risk weighted assets, 2013-2014 80 Figure 7-2: Forecasts of changes in loans provisions, end of 2015 81 viii Tables Table 1-1: Clearnace revenues, 2010-2014 4 Table 3-3: Some financial inclusion indicators, selected countries, 2014 35 Table 4-1: Credit granted to private and public sectors, 2010-2014 41 Table 4-2: Credit granted to resident private sector by beneficiary, 2010-2014 42 Table 4-3: Credit granted to private sector, 2012-2014 43 Table 4-4: Outstanding credits to SMEs by activity, 2013-2014 44 Table 4-5: Destribution of credit portfolio by beneficiary, 2010-2014 45 Table 5-1: NIS cash shipped from Palestine to Israel, 2013 61 Table 6-2: Main financial indicators of money changers, 2011-2014 64 Table 6-1: Money changers in Palestine, 2010-2014 64 Table 6-3: Outstanding loans granted to licensed specialized linding institutions, 2014 65 Table 6-3: Outstanding loans granted to licensed specialized linding institutions, 2014 66 Table 6-4: Main indicators of Palestine Stock Exchange, 2010-2014 70 Table 6-5: Sectoral indicators of Palestine Stock Exchange, 2014 70 Table 6- 6: Financial indicators of insurance sector, 2012-2014 73 Table 7-1: Potential shocks in single variable stress tessts 77 Table 7-2: Potential shocks in multivariable stress tessts 78 Table 7-3: The PMA stress tessts results, 2014 79 Table 7-4: Forecasts of changes in loans provisions, end of 2015 81 Boxes Box 1: World Bank framework to measure financial system characteristics 24 Box 2: Crisis management during the war on Gaza Strip in 2014 50 ix Chapter One Overall Assessment of Financial Stability Overview A PMA’s primary function is to safeguard financial stability in Palestine. The PMA therefore gives great attention to maintaining a secure, sound and effective financial system, and closely monitoring financial developments and trends. This, in turn, contributes towards withstanding successive crises and various risks facing the financial system and the Palestinian economy at large. For this purpose, the PMA has adopted effective and persistent measures by issuing an array of supervisory instructions and directives. It thus exerted relentless efforts to develop a banking system in accordance with international best standards and practices, incorporating elaborate business continuity and risk management plans. Notwithstanding the satisfactory performance of the majority of the banking system financial indicators, the PMA remains fully cognizant of the risks threatening the system’s stability, and the consequent need for implementing appropriate measures to mitigate and contain their likely effects and repercussions. Financial stability trends in 2014 During 2014, several key political, security and economic developments left a deep impact on the Palestinian economy in general. Most prominent among these were the conclusion of the agreement on national reconciliation (between the Palestinian Authority government in the West Bank and the Hamas government in Gaza), and the ensuing formation of a single consensus government, as of mid-year. However, internal tensions persisted largely due to the consensus government’s suspension of salary payments for the employees of the dissolved Gaza-based government. Assault on the banks’ branches in Gaza ensued, leading to their closure for several days, virtually bringing banking and much of economic activity in Gaza to a standstill. Shortly afterwards, the 51-day Israeli aggression against Gaza Strip (GS) in July caused devastating damage and loss of lives, property and general infrastructure, as well as enormous destruction to a large number of industrial and other establishments. Although bank branches in Gaza escaped serious physical damage, they closed doors for most of the war period and banking activity in the Strip either entirely ceased or was curtailed to a bare minimum. Under such conditions, financial stability in Palestine remains prone to many risks, most prominently the exogenous risks posed as a result of the Israeli occupation, blockade and economic sanctions which are adjusted to suit concomitant developments in the political and security situation. Such a risk represents a persistent and chronic condition whose detrimental effect weighs on the overall Palestinian economy. Chapter One: Overall Assessment of Financial Stability 1 As for endogenous risks to the Palestinian financial system, these include the constant ebb and flow of the national reconciliation process. As a result, the banking system, which was caught in the cross fire of the conflict, was exposed to various operational risks, credit risks and reputation risks that had unfavorable effects on the overall Palestinian banking system. Other outstanding endogenous risks include those related to public finance developments, which stem in essence from the exogenous risk posed by Israel through withholding clearance revenues. These transfers constitute the major source of public revenues. Consequently, the government cannot meet its obligations steadily, particularly its obligations to civil servants. In turn, this compromises civil servants’ ability to fulfil their obligations to banks. Nor can the government meet, with regularity, its obligations to suppliers from the private sector, thereby disrupting their relationship with the banking sector. Additionally, pronounced and direct risks to banks also arise from the large volume of credit granted to the government. Figure 1-1: Palestinian financial stability risks External Risks Internal Risks Grants instability Economic Irregulari- Sanctions ties in by Israel clearance transfers Disrupt the Public finance instabiltity Non payment Destabilize develop- financial ment of the stabiltity banking sector Unnetralize the banking sector from Gaza employees' political differences sallaries Internal schisim Political risks are regarded as the most prominent and serious risks impacting the Palestinian banking system, in specific, and the economy at large. Within this context, the banking system was subject during 2014 to three acute crises which were linked to political and security risks that adversely affected financial stability. These crises were as follows: • Israeli sanctions Early June of 2014, Israel threatened to impose economic and banking punitive measures against the Palestinian people in order to abort the reconciliation efforts and the resulting national unity government. It also resorted to such threats as Israeli-Palestinian negotiations faltered and the State of Palestine commenced the process of joining several international treaties, conventions and organizations. The punitive actions involved the following aspects: • Freezing and confiscation of the clearance revenues to be paid to the Palestinian government, and settlement of all bills owed to Israeli companies and institutions directly from these revenues without prior consultation with the relevant Palestinian authorities. • Cutting down the deposit ceiling for banks operating in Palestine with Israeli banks, which entails refusal of the Israeli banking system to receive NIS cash surplus accumulated by banks operating in Palestine. • Suspension of activity and cooperation in the marine gas fields drilling off the coast of GS. • Interruption of trade activities from and to Israel and via Israeli ports and airports. • Tightened restrictions on the movement and activity of Palestinian businessmen and merchants, especially in Area C of the Palestinian Territories, which adversely affects overall activity in commerce and industry. 2 Financial Stability Report - PMA In essence, the risk of sanctions and Figure 1-2: Israeli channels of pressure on the banking sector restraints imposed by the occupa- Link channels between the Palestinian and Israeli banking sectors tion over the Palestinian banking system is evident in the nature of the relationship between that system and its Israeli counterpart, which is based on the economic Corespondance Paris Protocol regulating monetary banking and banking relationships between Letter of credits relations Incoming & outgoing transfers Checks clearing Cash liquidity & Shekel surplus the Palestinian and Israeli parties. Figure (1-2) illustrates channels of overlap and interconnection between the Palestinian banking system and the Israeli one, as the latter provides members acting as correspondent banks on behalf of those licensed in Palestine, particularly with respect to letters of credit, transfers and all Israeli-shekel transactions. These channels are: (1) check clearance which is carried out through the Israeli clearing house for checks drawn on Palestinian bank accounts and paid into Israeli bank accounts and vice versa; (2) outgoing and incoming transfers to and from Israel; (3) issuance and processing of letters of credit in Israeli shekel through Israeli banks; and (4) administration of cash liquidity particularly in relation to the Israeli shekel (See Chapter Five – Liquidity indicators). With the first signs of the Palestinian political schism mid-2007, Israeli measures and their ramifications started to emerge, as Israel exploited the Palestinian division circumstances to besiege and, on 19 September 2007, declare Gaza Strip a “hostile entity”. Israeli banks suspended operations with banks operating in the Strip, leading to the creation of the cash liquidity crisis. The liquidity crisis soon transmitted to the West Bank (WB) in the form of large accumulated Israeli cash surpluses as Israeli banks refused to take back these surpluses in violation of the Paris Protocol. Yet the most hazardous economic threat in the hands of Israel is the complete control over the transfer of clearance revenues to the Palestinian government, as they constitute the main source of public revenues. Clearance revenues represented, on average, 70.4 percent of total domestic revenues during the period 2010 – 2014, covering an average of 47.7 percent of total public expenditures. Figure 1-3: Clearance revenues, 2010-2014 With the detention or the irregular transfer of 80 these revenues, the most important financial interruption. Subsequently, the government will be unable to cover half of its expenses. Most importantly, the unpaid civil service pay bill may lead the economy to grind almost to a halt, as a general economic slump is an inevitable result of the non-receipt of salaries that comprise the key 60 Percent resource to the government is threatened with 40 20 0 2010 2011 2012 2013 2014 Percent of domestic revenues Percent of total expenditures Source: Ministry of Finance (MoF) database. driver of demand and consumption. It is worth mentioning that the volume of clearance revenues is related to the trade volume from and via Israel, which constitutes the second channel of Israeli pressures on the Palestinian economy. The Israeli economy remains the mandatory key trading partner of the Palestinian economy and thus the most influential, owing to the high volume of trade exchange and the Chapter One: Overall Assessment of Financial Stability 3 almost complete control exercised by Israel on the movement of Palestinian goods[1]. Clearly, such a situation has long-term ramifications on economic stability and growth. Evidence of the Israeli heavy control over the Table 1-1: Clearnace revenues, 2010-2014 economic activity manifests in its full control over Palestinian crossing borders, which leaves the Palestinian economy hostage to Israeli-im- Year posed measures, as the majority of basic goods and intermediate raw materials enter through Israel. Consequently, interruption of imports may cripple most Palestinian industries especially that the size of foreign trade with Israel accounts for half of the Palestinian economy. Likewise, the cessation of export of Palestinian goods through Israeli ports and airports will result in the collapse of export-based industries, Clearance revenues (USD million) Clearance revenues as a percent of Annual values Domestic Public revenues expenditures Net domestic Monthly revenues* average 2010 1,243.0 103.6 1,900.0 65.4 38.1 2011 1,487.4 124.0 2,175.8 68.4 45.7 2012 1,574.4 131.2 2,240.1 70.3 48.3 2013 1,690.5 140.9 2,230.0 72.9 49.4 2014 2,054.3 171.2 2,791.2 73.6 57.0 Ave. 1,609.9 134.2 2,285.4 70.4 47.7 *Include tax, non-tax, and clearance revenues minus tax refunds. Source: PMA database. as most Palestinian exports leave via Israel. Another pressing card in the Israeli hand is the employment of Palestinian workers in the Israeli market, by which Israel controls unemployment rates, specifically in the WB. The number of workers in Israel from the WB reached 107 thousand in 2014, comprising 11.7 percent of the Palestinian labor force, or 16.0 percent of WB workers. As a result, Israel plays a key role in the absorption of the Palestinian labor force, which is a role it can exploit to serve Israeli interests, considering that the loss of jobs for the aforesaid portion of Palestinian workers in Israel would translate as the loss of USD 1.4 billion[2] pumped into the Palestinian economy each year, which in tandem would raise unemployment and poverty rates. Moreover, any sudden decline or cessation in the flow and utilization of the income generated by these workers will have grievous consequences on economic growth and the public budget. • The Crisis of the Gaza-based civil service pay One of the banking system’s major challenges during 2014 was the crisis of civil servants in GS. The crisis occurred in the wake of the formation of the unity government and the dispute which followed between political parties as to the inclusion of employees of the now-resigned Gaza government on the current government’s payroll. Consequently in that case, these salaries had to be disbursed and assigned to the budget of the newly-formed government. One outcome of this disagreement and the continued non-receipt of salaries by the Gaza-based employees was that security forces closed all bank branches in GS for 5 working days at the beginning of June. The crisis recurred shortly at the beginning of July 2014 as bank branches in GS were attacked. The attack targeted the surveillance systems of all bank branches in addition to bank executives. Over the course of several days, attacks were repeatedly carried out and a number of ATMs vandalized. In the wake of these attacks, the movement of trade came to a complete halt. Markets witnessed a sharp recession, owing to the fact that employee salaries are the key drivers of the Gazan economic demand. In the meantime, all [1] During 2014, imports from Israel constituted 71.0 percent of total imports, while the Israeli market received more than 81.0 percent of Palestinian exports over the same period. [2] It was calculated based on the formula: [average number of workers in Israel 2014] X [average daily wage for workers in Israel (NIS 187.5)] X [average monthly working days (20.0 days)] X [12 months]. The sum was then transformed to USD at the exchange rate of NIS 3.518 per US dollar. 4 Financial Stability Report - PMA financial and banking transactions for all groups of the public were suspended affecting in particular the merchants who could not settle their contractual agreements. Furthermore, checks and transfers could not be cleared. As a result, overall economic activity was adversely affected and banking and financial stability shaken. To overcome the crisis, the PMA announced its full understanding of the humanistic dimension of the crisis of the employees, while emphasizing that the banking system is not a party to the political dispute. In doing so, the PMA confirmed its long-lasting neutrality policy against the political dispute, and sought to evade Israeli and international threats to freeze funds and suspend international dealing with the banking system, which could have dangerously undermined the economic activity in Palestine. However, with the start of the Israeli aggression against GS on 8 July 2014 the situation fundamentally changed and attacks against the banks seized. The political and security risks resulting from the internal schism has taken their toll on financial and banking stability, in particular in GS. Moreover, the persistence of these risks may have a myriad of unfavorable repercussions, such as shaking public confidence in the banking system, reputation risks, day-to-day losses due to cessation of banking operation, operational risks, in addition to a suspension of activity in the clearinghouse and the subsequent indefinite deference of checks and other common economic risks. All of these risks will reflect on bank loan collection and their ability to meet their obligations towards various segments of the public. • Israeli aggression against GS and repercussions for the banking system The third major crisis affecting the Palestinian banking system during 2014 was the Israeli war beginning of July 2014 against GS and the massive devastation, huge loss of life and property, and significant economic damages it inflicted. The war caused long-term adverse effects on economic growth, particularly in light of the stumbling efforts to rebuild the war-devastated Strip. The impact of the war extended to the banking system, as to various other economic sectors of GS. Some bank branches were damaged. Direct damages were estimated at about USD 3 million. Other Indirect losses and damages manifested as an almost total halt of banking operations in GS and other related financial consequences for banking activity and performance over 2014. Despite the severity of the aggression, the PMA, in cooperation with the banking system, met its responsibilities in supporting, as much as possible, our people in GS during the war. A crisis management unit was established working around the clock during and after the war. The unit managed the crisis with remarkable success that earned the admiration and praise of the IMF[3] in a report prepared for the Donor Aid Liaison Committee at its conference held in New York on 22/9/2014. The IMF report noted that despite significant losses in Gaza, the banking sector remained healthy owing to the successful regulatory efforts of the PMA, which continued to steadily gain the capabilities of a central bank. The report also alluded to the fact that the PMA was carefully monitoring risks related to high credit exposure associated with loans to the Palestinian Authority and its employees. [3] In February 2015, the World Bank asked the PMA to collaborate with its Payment System Development Group and some other central banks in the preparation of a handbook on crisis management relating to payments systems. The Handbook will serve as a reference to monetary authorities and central banks worldwide, in order to help protect banking systems and ensure effective management of crises. The request came following the successful and distinguished PMA experience in developing of BURAQ settlement system to promote financial stability in Palestine, in spite of the prevailing crises and conflicts associated with the Israeli occupation and its adverse effects on the Palestinian economy. Particularly admirable was the PMA experience in the management of GS crisis during the latest Israeli aggression, during which the banking system managed to sustain its operations with close cooperation with the PMA. In managing the crisis, the PMA employed macroprudential tools and procedures to protect and ensure the soundness of the banking system and support the stability of the financial system in general. Chapter One: Overall Assessment of Financial Stability 5 Despite an array of potential risks, the Palestinian financial system has managed to make great achievements. These relate to promoting financial stability, risk mitigation, financial infrastructure development and the expansion of financial inclusion, in order to secure ongoing financial development that contributes to the promotion of economic growth and sustainable development. Financial development and development indicators during 2014 • The regulatory and supervisory framework The PMA continued to issue a number of supervisory instructions intended to ensure the soundness of banking operations. The most important of which were instructions on housing loans and mortgage based on the dynamic loan-to-value (LTV) ratio, instructions concerning membership in Real-Time Gross Settlement System (BURAQ), instructions concerning credit granted to relative parties and instructions concerning bank fees and commissions. It also lowered risk reserve rates to 1.5 percent for net direct credit facilities instead of 2 percent, and 0.5 percent for indirect credit facilities. Furthermore, the PMA issued instructions on deceased-clients’ account management and on bank stress testing. On a different note, the PMA followed through with its efforts to promote financial stability by concluding the second stage for implementing Basel II and III requirements. Full implementation of the project is expected to conclude by end of 2015. • Banking system updates The year 2014 witnessed further achievement in the field of financial system infrastructure development. The PMA pursued its efforts to accomplish the National Switch project and carried out the first step to establish the Public Key Infrastructure (PKI) and the third stage of the IBAN project. The PMA successfully launched the new automated clearing system, Perago Clear, and prepared for the electronic clearing system infrastructure. In addition, a number of workshops were held to prepare for the automation of incoming transfers from the Israeli Clearing House project. The project aims at process automation and reduction of operational risks associated with recording transfers of officially-registered Palestinian workers from the Israeli Clearing House, as well as providing monitoring tools on transfers from Israeli banks to banks operating in Palestine and reducing cash inflow to Palestine. As for credit registry systems, through the year, the PMA developed the Credit Registry System (version III) and started the second stage of standardizing credit information systems (existing and new), in addition to upgrading the credit report generated by the Credit Registry System. • Characteristics of the Palestinian financial system During 2014, the Palestinian financial system manifested uneven performance, whether in financial institutions (banks and non-banks) or the financial market, based on the new World Bank (WB) methodology; the Matrix of Financial System Characteristics. At the level of financial institutions, an improvement was apparent in terms of financial depth and financial efficiency, whereas a decline was noted in financial inclusion and financial stability. Yet, other financial inclusion indicators picked up, according to data published by the WB. As for the financial market (the second financial system component of the matrix), there was an improvement in financial depth and inclusion and a decline in financial efficiency and stability, owing to the sharp deterioration in the Palestine Exchange index in the aftermath of the aggression against GS, in addition to the impact of other political factors that made the scene over the year. 6 Financial Stability Report - PMA • Credit risks and financial soundness indicators The 2014 year witnessed some slight declines in financial soundness indicators, where the capital adequacy ratio for all banks fell to 18.9 percent compared with 20.0 percent in 2013. However this ratio remains higher by 7 percentage points than the minimum limit set by the PMA. Profitability indicators also fell, with return on average assets reached to 1.7 percent in 2014, compared with 1.9 percent, and return on average equity to 17.2 percent compared with 18.7 percent during the comparison period. Liquidity indicators fell as well, where the ratio of liquid assets to total assets decreased from 39.5 percent to 35.5 percent at the end of 2014. As for the liquidity crisis in the surplus NIS, liquidity ratio in the NIS fell to 11 percent of total banks’ assets compared to 30 percent in 2013, meaning that the ratio approaching normal levels that prevailed before the crisis. The portfolio of housing and mortgage loans offered by banks operating in Palestine showed a rise in the ratio of non-performing loans to total used loans from 1.8 percent in 2013 to 2.2 percent in 2014, at the level of all banks. The default ratio in SMEs credit portfolio was around 12.3 percent of SMEs total outstanding facilities. This ratio does not exceed 1 percent of total loans granted by the banks and represents a low and controllable ratio that does not pose a significant risk to financial stability. Similarly, risks associated with facilities granted to non-residents remained limited and insignificant. On a different note, the Palestinian private sector credit gap rose significantly in 2014Q4, adversely influenced by the aggression against GS. The private sector credit gap reached about 3.34 percent, higher than the ratio of 2 percent specified in the requirements of Basel III. Despite the developments in 2014, non-performing loans to total loans dropped to 2.5 percent from 2.9 percent in 2013, which is one of the lowest ratios in the MENA countries. In a different context, the results of financial stress testing conducted by the PMA for the banking sector produced generally positive results in view of the various scenarios and the likelihoods of exposure to political and economic shocks. The results are an indication of the Palestinian banking system successful management capacity of various shocks and its ability to absorb its repercussions. Chapter One: Overall Assessment of Financial Stability 7 Chapter Two Global and Local Economic Developments Overview With the growing economic and financial integration and interlinkage among and within countries, the likelihood of contagion of risks, spreading from one country to another or from one sector to the other, also mounts. The contagion pace depends on the degree of the integration and interlinkage and on the nature and typology of these risks. The financial sector is regarded as a critical sector in any economy, exerting impact on economic developments, their consequences and repercussions while also being susceptible to them. This was evident in the wake of the recent global financial crisis which transmitted from the financial sector to the real economy in many countries as a result of a number of factors. The year 2014 witnessed numerous economic developments and challenges at the international, regional and local levels, which cast their shadow on financial stability. With greater focus on the regional and local, this chapter sheds some light on the most important economic developments and challenges and their likely impact on the financial situation and financial stability in Palestine. Global economy Economic performance By end of 2014, the global GDP growth rate stabilized at around 3.4 percent for the second consecutive year, despite the stumbling start of all of the world’s largest economies without exception. However, the performance gap between these economies started to widen mid-year as a result of the accelerating and inspiring growth in the U.S., and, in contrast, the recurrent slowdown cycle in the remaining advanced countries and many emerging economies. In summary, recovery in the U.S. lifted growth for advanced economies, accelerating to 1.8 percent against 1.4 percent in 2013, whereas growth in emerging and developing countries decelerated to 4.6 percent from 5.0 percent over the same period. Despite the relative steadiness of global growth rate during 2014, global prices witnessed sharp declines, driven specifically by the falling prices of oil and food, in addition to a general weakness in demand levels. A resultant decrease in global inflation rates was seen to about 3.4 percent down from 3.9 percent in 2013, which was more discernable in emerging and developing countries, dropping from 5.9 percent to 5.1 percent, as opposed to advanced countries which maintained a relatively stable rate around 1.4 percent through the same comparison period. Chapter Tow: Global and Local Economic Developments 9 These developments prolonged the life of the expansionary monetary policies in large economies Figure 2-1: Global economic developments, 2010-2014 6 for another year, although preliminary forecasts mid-2014. This further endangered the stability of the global financial system, given the growing Percent had earlier anticipated the termination of the quantitative easing program in the U.S. before se to developments that took place towards the 1 global oil prices started to fall dramatically, moderating inflationary pressures that hit the global Inflation 3 2 economic growth appeared in the U.S. horizon and Unemployment 4 discordance of global monetary policies in responend of the year. After early signs of accelerating Growth 5 0 2010 2011 2012 2013 2014 Source: IMF database. economy and the advanced economies in particular, diverging monetary paths were followed on the opposite sides of the Ocean. While the Federal Reserve was enthusiastic about ending its asset purchase program having announced its expectations for increased interest rates in early 2015, the European Central Bank (ECB) was initiating efforts to kick-start a similar asset purchase program in the Eurozone. Driven by the falling prices of basic goods, the ECB plan was intended to contain exacerbated deflation risks, amid a general weakness in demand and a limited role of any cutback of the already low interest rates in reviving the economy. Contrarily, Bank of Japan continued to make steady strides on the path of quantitative easing till the last quarter of the year. It took the market by surprise by launching yet another new cycle of asset purchase, in the hope that this will dilute the effect of tax hikes on economic growth. Meanwhile, analysts await still more signals on Chinese economic performance. Despite the government clearly announcing that faltering growth was no cause of concern, indicators reveal the need to stimulate Chinese demand in order to ensure desired levels of economic stability. It is worth noting that the U.S. economic recovery, as opposed to stagnation in the Eurozone and Japan, has cemented investor confidence in the U.S. dollar and spurred capital flows to the U.S. markets. This reflected on the dollar exchange rates against other major currencies. In consequence, the Federal Reserve predicted a delay in official interest rate hikes, especially if inflationary pressures remained absent in the short-term. On the other hand, the drop in oil prices is expected to positively affect Chinese and Japanese export competitiveness, with the latter being supported by the drop in the Yen against other currencies. These developments come with ample warning against the potential imbalances resulting from the continuous injection of easy money into the markets over prolonged periods, taking the form of bad loans and the accumulation of high-risk assets in the balance sheets of financial institutions. Such conditions could ignite a new round of crises in the event markets do not achieve timely return to normality. However, it is clear that such measures will not be undertaken before the end of 2015. These developments reflect to varying degrees on the Palestinian economy. Despite the limited impact of global economic volatility, price fluctuation of basic goods constitutes a main channel affecting local economic developments. Likewise, currency exchange rates, particularly the US dollar, represent another channel that directly affects the cost of borrowing in any of the major currencies and, probably to a lesser degree, the domestic demand for the purpose 10 Financial Stability Report - PMA of saving or investment. However, the most serious impact on economic and financial stability in Palestine emanates from regional interconnections particularly with Israel. Regional interconnections gain prominence in view of the trade relations and the peculiar circumstances of the Palestinian banking system which is dependent in its operation on other currencies; most importantly the Israeli shekel. As such, this peculiarity necessitates the analysis of economic and financial regional developments in tandem with the analysis of financial stability in Palestine. Global financial stability After more than six years since the start of the global financial crisis, the global financial stability map[4] shows that economic recovery around the globe continues to rely heavily on accommodative monetary policies in advanced economies to encourage demand and corporate investment and rectify public finance imbalances. These accommodative policies entail a trade-off between achieving economic benefits that exceed expectation on, against taking the risks of adverse developments compromising financial stability. Economic benefits that are realized are accompanied by increased levels of market and liquidity risks endangering financial stability if left unaddressed. The best way to safeguard financial stability and improve the balance between economic and financial risk-taking is to put in place policies that enhance the transmission of monetary policy to the real economy and address financial excesses through well-designed macroprudential measures. From a different perspective, rapid credit expansion remains a source of heightened risk to global financial stability, resulting in rising asset prices and diminishing returns. Moreover, since the start of the global meltdown, capital markets have become a more frequented source of credit, with the risk center migrating to shadow banking. As such, the share of credit tools in portfolios of mutual funds multiplied since 2007 and currently acquires 27 percent of total global high-return debt. At the same time, the fund management industry is becoming highly concentrated as the world’s top ten asset management corporations currently manage assets worth over USD 19 trillion. Since asset concentration is linked to the expansion of investment portfolio positions and their increased valuation, the increase in investor tendency to leave the markets and the fragility of liquidity structures, market and liquidity risks have increased. Emerging economy markets are currently more prone to shocks than advanced economies, as they receive a larger share of portfolio investments flows. According to the IMF Global Financial Stability Report, policies still face the challenge of eliminating obstacles to economic risk-taking and adopting approaches that enhance the transmission of monetary policy to the real economy. To that end, banks have come a long way since the global financial crisis, with adjustment proceeding at different stages. The first stage focused on emergency stabilization measures. In the second stage, banks sought to adapt with the new realities of operation and regulation, resorting to significantly raise their capital since the start of the crisis, and strived to rectify balance sheet imbalances. Progress was uneven across banks, especially that low profitability raises concerns with regard to the ability of some banks to build and maintain capital buffers and meet credit demand. The size and extent of this challenge is reflected in the fact that about 80 percent of the assets of the largest institutions have a return on equity that fails to cover the cost of capital required by shareholders. Banks have entered the third stage in which a more comprehensive and in-depth process of reform of its business models is needed. This should include re-pricing of existing activity and the redistribution of capital across these activities in addition to restructuring or contracting businesses. [4] IMF, Financial Stability Report, October 2014. Chapter Tow: Global and Local Economic Developments 11 In view of this reality which depicted by the global financial stability map, monetary policy must commit to accomplish the mission of the central bank in safeguarding price stability, provided that macroprudential policies remain the foremost line of defense against financial infringements that may jeopardize stability. To improve monetary policy options and contain financial stability risks, a set of micro- and macro- prudential policy tools needs to be used to push back expectations for interest rate hikes before they find true economic justification, help reinforce regulatory entities, contain the dynamics of asset and credit prices which align with cyclical trends and provide a preventive margin against the ramifications of liquidity crises in the event fluctuations recur. In general, macroprudential measures depend on three steps: firstly, ensuring swift and accurate data to policy makers (central banks) to monitor the accumulation of risks to financial stability; secondly, securing regulatory authority and analytical capacity of macroprudential tools, if need arises (gaining significant importance in non- banking sectors due to deficient regulatory framework to deal with emerging risks); and thirdly, allowing policy makers the freedom to take action when necessary to confront developments, even if measures taken are not popular, provided an effective and balanced relation with the public is nurtured in order to justify implemented measures. Regional economy Israeli economy During 2014, the Israeli economy continued to Figure 2-2: Israeli economic developments, 2010-2014 10 decelerate to 2.7 percent from 3.2 percent in 2013, Growth in the aftermath of the latest aggression against ding and fiscal deficit and the continuous impact of weak global demand, from the EU specifically, Percent GS and the resulting decline in tourism revenues, receding export growth, heightened public spen- on economic activity in general. Concomitant with rates dropped to 6.0 percent and 0.5 percent, from to stabilize the exchange rate and neutralize the effect of natural gas discovery on the shekel and its stability. 12 Financial Stability Report - PMA 2013 2014 3.5 3.0 below 1.0 percent; first to 0.5 percent by midyear, by direct BoI intervention in the currency market 2012 Figure 2-3: Bank of Israel policy rates, 2010-2014 phasic lowering of its official interest rate to levels second half of the year, which was accompanied 2011 Source: IMF database. netary policy at the beginning of 2014, adopting 2.5 Percent on against GS on the Israeli economy during the 4 2010 moved further towards an accommodative mo- responded to the obvious impact of the aggressi- 6 0 6.3 percent and 1.5 percent in 2013, respectively. then to 0.25 percent by end of the year. This policy Inflation 2 this performance, unemployment and inflation At the level of monetary policy, Bank of Israel (BoI) Unemployment 8 2.0 1.5 1.0 0.5 0.0 2010 Source: BoI website. 2011 2012 2013 2014 However, Israeli economic slowdown drew attention to the extent of damage the appreciating shekel has inflicted on export competitiveness, which stirred expectations of further intervention by the Bank. BoI measures were accompanied by assurances of the absence of any serious disruptions to the Israeli financial system structure. However, the risks created by the housing market bubble had reached levels that raised concerns. As a result, decision makers were forced to take measures to restrain the housing bubble incessant growth over the past few years, which, according to BoI, have contributed to reduce the risks attributed to the housing market. The consequences of Israeli economic performance reflected on the economy and financial stability in Palestine in many ways. With the compulsory subjugation of the Palestinian economy to the Israeli economy, direct impact channels are wide open at various levels. The Palestinian financial system is susceptible to Israeli monetary policy and exchange rate stability with the shekel being a major currency of trade exchange and a key component of assets of banks operating in Palestine. Furthermore, the Palestinian financial system is indirectly susceptible to fluctuations in prices, the demand on Palestinian workers in the Israeli market, the imposed constraints on trade and tax transfers (clearance revenues) and the general adverse effects inflicted on Palestinian economic performance. In general, the most salient Israeli Figure 2-4: Israel control channels on the Palestinian channels of pressure on the Palestinian economy during 2014 can be Channels of control summed up in five main channels (figure 2-4), over which Israel enjoys full control. Through these channels Israel was able to influence and subject the economy to numerous crises and shocks that gave rise to Palestinian workers in Israel an erratic and faltering economy, Trade activities Clearing, banking & fiancial economy activities Reconstruction and controlling of building materials Natural resources (gas) adversely impacting the livelihoods of an entire population. With the persistent Israeli economic slowdown, on one hand, and the ongoing restrictions on the freedom of movement and access, on the other, the size of the Palestinian workers in Israel declined, recording a 3.8 percent drop in the second half of the year. This followed further tightening on movement in the aftermath of the war on Gaza. By 2014Q4 the number of workers in Israel stood at approximately 105.2 thousand, which is equivalent to 11.3 percent of total Palestinian labor force. Although this segment of workers has limited dealing with the domestic banking system, any sudden drop or cessation in employment or the influx of income brings about detrimental consequences for economic growth and the public budget. Likewise, the almost-full Israeli control over the movement of goods will adversely affect Palestinian economic stability and growth on the long term, as the Israeli economy is the compulsory most influential trade partner of the Palestinian economy. As such, imports from Israel constituted more than 70 percent of total imports during 2014, whereas the Israeli market acquired more than 80 percent of total exports over the same period. As for the transfer of tax revenues, and despite the fact that 2014 witnessed a somewhat steady transfer of clearance revenues, amounting to NIS 7,317.0 million (20.6 percent higher than in 2013 and 51.0 percent of total revenues and grants to the Palestinian government during the year), the continuous and regular flow of these revenues remains Chapter Tow: Global and Local Economic Developments 13 contingent on political developments and the extent to which Israel will attempt to use this channel as a means of coercion to serve its interests. The weight of these revenues to the total Palestinian government income demonstrates the significance of the role they play in maintaining the stability of the Palestinian banking system. Withholding these funds by the Israeli Authorities disrupts the disbursement of civil service pay. As civil servants represent a significant portion of bank customers, delay or stoppage of payment of bank loan instalments, if prolonged, will compromise the stability of the banking system. The suspension of revenue flows worsens the government financing position, forcing it to resort to banks in view of the lack of other financing alternatives. Such a development may undermine PMA effort to regulate lending in a manner that maintains the soundness and stability of the financial system. Jordanian economy During 2014, the Jordanian economy witnessed several positive changes, beginning with the constant and steady growth all through the year, to receding inflationary pressures and the recovery of foreign currency reserves levels, and ending with contracting deficits in the public budget and the current account in the balance of payments. IMF estimations point to an acceleration of growth in Jordan to about 3.1 percent during 2014 compared with 2.8 percent in the previous year, driven by the influx of external aid, particularly the release of loan instalments from the IMF to finance the program of economic reforms. The program incorporates a series of measures intended to achieve structural economic and public spending reforms in Jordan. The growth comes as a result of many factors, most important of which is the recession of pressures on public finances in light of a steady influx of aid, alongside the accomplishments, whether full or partial, of the economic reform program. Accompanying the success of the Jordanian economy in absorbing the shock of the influx of thousands of Syrian refugees and the ensuing drainage of resources, Jordan reaped the fruit of relative political stability. It is worth mentioning that the Jordanian economy was confronted with several price shocks at the beginning of 2014. A sharp rise in the prices of basic goods occurred following the decision to remove general subsidy Figure 2-5: Jordanian economic developments, 2010-2014 14 The price shock was aggravated by the rising ener- 12 gy bill as a result of the shut-off of Egyptian gas 10 supplies, forcing Jordan to buy from other markets at higher prices. Yet, inflation continued to fall gradually over the year to reach 2.9 percent from Percent on goods and replace it with targeted subsidies. lending eased, Bank of Jordan was capable of ma- 2 intaining the official interest rate at 4.25 percent 0 percent from 12.6 percent in 2013. Inflation 6 4 with a reduction in unemployment rates to 11.9 Unemployment 8 4.8 percent in 2013. With the burden of the cost of during 2014. This performance was concomitant Growth 2010 2011 2012 2013 2014 Source: IMF database. On a different note, the current account deficit shrank by about 27.3 percent during 2014 to account for 7.0 percent of GDP in 2014 from 10.3 percent in the previous year, thereby contributing to curb the depletion of foreign currency 14 Financial Stability Report - PMA reserves. The inflow of aid and IMF payments led to a rise in official reserves by about 17.3 percent to Figure 2-6: Central bank of Jordan policy rates, 2010-2014 5.5 reach USD 14.1 billion by end of 2014. The Jordanian government efforts to rectify its financial situatibudget deficit fell by around 7.1 percent to reach 10.0 percent of GDP. However, the public debt increase from 83.5 percent in 2013 to 84.2 percent 5.0 Percent on and reduce spending came to fruition as the 4.5 4.0 in 2014 remains a threat to economic stability and signals the possibility of a rise in the value of debt service in the future, especially after IMF financing terminates or in the case of new future shocks. 3.5 2010 2011 2012 2013 2014 Source: Bank of Israel website. The Jordanian economy is the second most influential economy affecting economic and financial stability in Palestine, mainly due to interconnecting economic relations, particularly at the level of the banking system. Despite the fact that the influence of trade with Jordan on the local economy is limited (2 percent of imports and 6 percent of exports), the relative importance of the Jordanian dinar as a currency of savings and the importance of the Jordanian banks in the Palestinian banking sector framework makes the stability of the Jordanian monetary and financial system a major channel of impact on the financial stability in Palestine. At the end of 2014 , the Jordanian dinar acquired 25.7 percent of total customer deposits in Palestine and about 11.9 percent of total credit granted. Assets of Jordanian bank branches in Palestine amounted to about 50.4 percent of total assets of banks operating in Palestine. Moreover, the Jordanian banks’ share of total credit granted in Palestine reached 45.9 percent, while their share of total customer deposits stood at 49.3 percent, which is an indication of the degree of exposure of the Palestinian banking system to any unexpected development that concerns its Jordanian counterpart. It is worth mentioning that the absence of inflationary pressures and the maintenance of convenient levels of official reserves over the year have bolstered the stability of the banking system in both Jordan and Palestine. Local developments Political developments during 2014 presented a new challenge, as they cast dark shadows on the infrastructure and the production base of the Palestinian economy, which witnessed serious damage to growth, especially in GS. As a result the economic gap between GS and the WB deepened, as was the gap in the standard of living between the two regions. Following a sluggish beginning of the Palestinian economy during the first half of the year, the ensuing Israeli aggression on GS pushed the economy down into economic contraction, recording a growth rate of -0.4 percent from 2.2 percent in 2013, after real GDP in GS declined by 15.2 percent as opposed to a growth of 5.6 percent in 2013. Despite the accelerated growth in the WB, reaching 5.1 percent up from 1.0 percent in 2013, real GDP in Palestine stabilized around USD 7,449.0 million. Despite the fact that price data have revealed a relatively steady inflation rate hovering around 1.7 percent for both 2013 and 2014, this consistency actually masked distinct disparities between GS and the WB. While the WB saw receding levels of inflation from 3.1 percent in 2013 to 1.2 percent in 2014, GS suffered a notable rise in prices from -0.8 Chapter Tow: Global and Local Economic Developments 15 percent to 2.9 percent. This performance was accompanied by a rise in unemployment rate to 26.9 percent of total labor force compared with 23.4 percent in 2013. The rise came generally as a result of the alarming hike in unemployment in GS (from 32.6 percent to 43.9 percent) following the war waged by Israel against the Strip in 2014Q3 (during which unemployment rate reached 47.4 percent). Worsening employment rates came despite a notable fall in WB unemployment from 18.6 percent to 17.7 percent during the same period. The disparity in the rates of growth, inflation and unemployment between GS and the WB mirror the differences in the economic, political and Figure 2-7: Palestinian economic developments, 2010-2014 30 in the performance and composition of demand 20 in the two regions. Whereas final consumption in 15 the WB picked up, accompanied by a recovery in investment and a narrowing trade deficit, the devastation in the aftermath of the war pushed back Percent social conditions, and subsequently, the disparity 25 Unemployment Inflation 10 5 investment markedly and deepened trade deficit 0 in GS as a result of the suspension of exports and 5- the mounting dependence of GS on external sour- Growth 2010 2011 2012 2013 2014 Source: PMA database. ces to meet its basic needs. In tandem, an increase in demand for basic goods gave rise to an upsurge in consumption, especially during the war-period. In summary, final consumption increased by about 5.7 percent during 2014, while investment lagged behind, dropping by more than 17.1 percent, and trade deficit increased by about 7.5 percent since 2013. These trends reflect an increased Palestinian economic dependence on external sources, especially on Israel, to meet basic consumption needs. In consequence, economic stability risks grew and the Palestinian economy became more susceptible to shocks originating from Israel in particular. Moreover, the sharp decline in most economic activities in GS led to further structural deformation of the Palestinian economy, particularly with regard to the diminishing contributions of production activities, like agriculture and industry, to the Palestinian GDP. It is worth mentioning that the persistence of the years-long siege imposed on GS, in addition to the almost-continuous closure of borders, have aggravated the already difficult conditions in GS during the second half of the year and later impeded the restructuring process and the return of the Gazan economy to prior activity levels. The continued internal schism further exacerbated the situation and was a cause of additional losses that strained Palestinian resources. No doubt, the accumulation of these factors will have current and future repercussions on financial stability trends, especially those relating to public finance, which may be eventually transmitted to the banking system. Public finance The analysis of public finance developments gains special attention in the study of local financial stability trends owing to the special correlations between the two. This correlation results mainly from the influence public finance performance casts on the stability of the banking sector in specific, as the most important component of the financial sector. 16 Financial Stability Report - PMA In this context, the public budget for 2014[5] was generally distinguished by a pronounced rise in net domestic revenues, at a rate higher than the acceleration in current expenditure. This led to a decline in current deficit by almost one third its value in 2013 to total NIS 2.3 billion; the equivalent of 5.4 percent of GDP. Furthermore, foreign grants, amounting to NIS 4.4 billion compared to NIS 4.9 billion in 2013, secured the full coverage of the current balance and achieved an overall surplus of NIS 488.6 million, or 3.2 percent of GDP. This surplus was used to pay off part of accumulated government arrears from previous years, specifically those owed to banks operating in Palestine. The payment completely used up the surplus achieved in the overall balance after grants. Given the lack of adequate liquidity to curtail the accumulation of arrears, a pronounced rise by 64.7 percent in arrears occurred compared to the previous year to total NIS 2.8 billion. Non-wage arrears, specifically social transfers and operational expenditures, accounted for about 61.6 percent of total arrears, compared to about 72.1 percent in 2013. Additionally, wage arrears’ share was significant, reaching 20.5 percent compared to 22.4 percent in 2013. In general, the Palestinian budgetary performance is linked to two main transmission channels. The first enjoys direct impact and is the channel of direct credit granted by the banking sector to the public sector (particularly the central government). The second channel reflects the indirect effect of credits offered to civil servants, on one hand, and the accrued arrears, on the other (see chapter 4 for a complete analysis). One of the most pronounced challenges facing public finance, and reflecting on financial stability, is likelihood of merging about 50 thousand employees of the former government of Gaza and adding their salaries to the public budget in light of latest reconciliation deal; their monthly wage expenditure is estimated at around USD 35 million[6]. This challenge weighs down on the already burdened salary bill, which represents in itself the heaviest expenditure. The government has adopted several containment procedures in that regard: starting with the implementation of a mechanism of net zero employment gain (appointment only for retiree vacancies); restricting the increase in the salary bill to annualized inflation rates and allowances listed in the Civil Service Law and bylaws; freezing of promotions; and placing tight restrictions on administrative and supervisory bonuses to employees and suspension of employee remuneration which is not included in civil service regulations. Yet, despite these procedures, current available cash inflows including foreign grants remain inadequate. The most salient underlying causes of these poor results can be summarized in the following: 1. The financial consequences of implementing the General Retirement Law, as compared to the previously effective retirement regulations, led to an enormous rise in the value of obligatory transfers to cover the government contribution. The real value of these transfers is expected see a further rise if the 50 thousand Gaza-based employees of the former government are added on the government payroll. 2. As it impacts the livelihoods of employees, the normal growth of the salary bill cannot be curtailed by the go- vernment. The normal growth requisites of the salary bill in 2014 were around 6 percent higher than in 2013, equivalent to an increase of NIS 408.3 million in one year only. In contrast, the deficiency to cover cash payment for salaries of existing employees was about NIS 569.7 million. This sum is almost equal to a month’s salary bill and about 20.5 percent of total accrued government arrears, which, under the given situation, is expected to increase. This will greatly enlarge government arrears on the medium and long terms, especially if employees of the former Gaza-government are on the government’s payroll, unless additional resources are secured to pay [5] According to data published by the MoF on its official website. [6] In addition, about USD 500 million are to be added as wage and salary arrears accumulated over past years. Chapter Tow: Global and Local Economic Developments 17 for their salaries plus the expected growth rates, within the bare minimum. 3. The frail role of the private sector in the employment of the Palestinian labor force makes the government the main employer in the economy. If the employees of the former Gaza-government are on its payroll, the government is faced with financial expenses that are too high to address the requirements of financial solvency and continuity in the future. The incorporation of employees of the former government will augment the need for donor aid which, in itself, contradicts the objective Figure 2-8: Weaknesses in public finances and risks to financial stability Revenues Control by israel Current expenditures magnitude wage bill Current deficit Linked to political developments Grants Overall deficit after grants Arrears accumilation of improving solvency through gradual shedding of grants and a greater dependence on domestic revenues. Conversely, the utilization of domestic revenues to fill the anticipated Overdraft accumilation Generate a continuing need to borrow gap will have economic repercussions through its expected impact on inflation. One factor expected to have a positive impact on the fiscal position is the discovery of gas off the coast of the Gaza Strip[7]. The discovery can prove to provide a potentially major revenue source for government coffers in the future. Natural gas resources may decrease the reliance on foreign grants and offer vast alternatives for independent economic growth, as it is estimated the gas drilling will generate USD 150 million per year, for the coming three year until 2017[8]. The significance of the discovered gas lies in the fact that it could offer the best solution to the problem of energy supplies in Palestine, as natural gas has multiple uses relating to cooking, vehicles, electricity power plants and others. It is also expected to contribute to the reduction of the expenses of energy import from Israel, thereby easing financial pressures facing the government[9] and resolving several economic and financial issues. This will, in turn, boost financial stability on the medium and long-run and mitigate risks and burdens confronting the banking sector. [7] Excavation for natural gas off the coasts of GS started with the advent of the Palestinian Authority upon the instructions of the late President Yaser Arafat, culminating in the signature of an agreement with British Gas group and CCC on the 29 November 1999 in London. Pursuant to this agreement, developers were granted the 25-year exclusive right to dig for hydrocarbons (petrol and gas) in Palestinian waters. Two large natural gas wells were discovered: the Gaza Marine 1, which is the larger field and entirely located in Palestinian maritime areas at a distance of 35 km off the Gazan coastline (estimated at around 28 billion cubic meters), and the borderline well, which is a field shared with the Israeli side with 67 percent falling under Palestinian sovereignty (estimated at 3 billion cubic meters). [8] These amounts have not yet been excavated owing to marketing difficulties faced by BG Group. Every attempt by the company to reach an agreement with successive Israeli governments to sell their product was frustrated because of the depreciated prices offered by the Israeli side in addition to its demand to pay for the natural gas not in cash but in-kind. The discovery of gas in GS is considered one of the prominent strategic economic issues that the Israeli government pays attention to and over which it earnestly seeks to gain control. [9] It is estimated that the usage of natural gas in the operation of power plants instead of industrial fuel will lead to a reduction to less than half the current fuel expenditure, thereby cutting down the electricity bill to be paid to Israel. In this context, the Palestinian government will reap two types of benefits: firstly, make profits of more than USD 2 billion over the coming 15 years, which represent the life of the project, and, secondly, quit the import of electricity to GS and, to a large extent, to the WB in case one or two power plants are built. This is expected to save around USD 7-9 billion during the presumptive life of the project. In addition, saving will extend to the cooking gas bill and the fuel imports bill, as gas can be used as a source of alternative energy to run benzene-powered automobile engines. It is worth noting that, according the Palestinian Central Bureau of Statistics (PCBS), the Palestinian citizen spends about 20 percent of his/her income on energy sources, whereas the normal rate is around 5 percent of the income. 18 Financial Stability Report - PMA Chapter Three Financial Sector Developments Overview The financial sector’s infrastructure, primarily composed of regulatory and supervisory frameworks and operating systems, is considered a fundamental prerequisite to financial stability. In this context, the PMA continued to carry out several projects that directly contribute to complete the foundation of this infrastructure and upgrade its capabilities, thereby supporting and promoting financial stability. This chapter reviews the most outstanding developments and achievements in the area of financial infrastructure during 2014. It also includes a description of the characteristics matrix of the Palestinian financial system (financial institutions and financial market), as per the new approach for global financial development adopted by the WB, as well as a comparison with several other countries around the globe. Regularity and supervisory framework The PMA continued to work on the development of supervisory instructions to promote financial and banking stability. In that context, the PMA released several instructions during 2014[10], including Instructions No. (1/2014) concerning the transport of money, precious metals and valuable documents; Instructions No. (2/2014) concerning the regulation of housing and mortgage loans based on the dynamic LTV ratio, whereby housing and mortgage loans are offered in a manner that mitigates associated credit risks; and Instructions No. (3/2014) relating to membership in the Real-Time Gross Settlement System (BURAQ), which organize the membership structure of BURAQ and put in place the rules to carrying out various procedures by members. Furthermore, Instructions No. (4/2014) were issued to regulate fees for BURAQ and the clearing system. The PMA also released Instructions No. (5/2014) concerning official bank working days and hours; Instructions No. (6/2014) concerning credit granted to relative parties, defining related parties and setting mandatory requirements for the bank credit policy with respect to credit granted to a related party and Instructions No. (7/2014) on bank fees and commissions, categorizing fees and commissions and setting permissible ceilings for fees charged by banks from clients in return for the services offered. [10] For more information, check the PMA Annual Report 2014. Chapter Three: Financial Sector Developments 19 According to Instructions No. (8/2014), the risk reserve rates were lowered to 1.5 percent for net direct credit facilities instead of 2 percent, and 0.5 percent for indirect credit facilities. The PMA also issued Instructions No (9/2014) on the management of the deceased’s accounts and Instructions No. (10/2014) on bank stress testing, which specify the bank’s duties with regard to the operating procedures and policies, as well as the kind of tests, test conditions and test shocks including political and economic shocks required to conduct stress testing. On a different note, PMA efforts to promote financial stability continued, as further advances in implementing the requirements of Basel II and III were made, so as to help the banking system better withstand risks and promote good governance and risk management in accordance to international best practices. In that context, the second stage of the implementation project concluded in 2014. The project advocated the principles of simplicity, gradualism and communication to achieve an ideal implementation of the Basel II requirements in a manner suited to the peculiar Palestinian reality. It is expected that all project stages will conclude by end of 2015. As for the development of tools to identify, measure and control risks as well as mitigate their adverse impact on the financial positions of banks, the PMA required all banks to establish risk management departments, provide appropriate staffing and ensure the departments keep up with their designated duties to monitor, supervise, measure and control risks posed to banks. At the same time, the PMA will be following up on risks to the banking system, for all banks and on a case-by-case basis, by regularly conducting stress tests and evaluating financial soundness indicators for local and foreign banks, as one tool of the early warning system. Banking system updates In laying down a robust and comprehensive banking infrastructure that can contribute to reduce potential risks to the banking system, the PMA continued its strenuous efforts to build and develop banking systems in accordance with international best practices. To that end, the PMA took further measures in 2014 to upgrade a number of existing banking systems introduced in past years, and initiated other projects to be finalized in due course. Following are details of the aforementioned system upgrades: • The electronic national switch In cooperation with the banks, the PMA pursued its efforts to accomplish the National Switch project[11], which connects all Automated Teller Machines (ATMs) and Points of Sale (PoSs) to a unified database, to meet the cash needs of citizens anytime and anywhere. During 2014, the system’s operating rules and instructions were approved and the by-laws, instructions and policies which organize the operation of subscribing members were issued. Additionally, arrangements that defined the nature of operation with global payment card companies like Visa and MasterCard were also finalized. • The public key infrastructure (PKI) The PMA carried out the first step to establish the Public Key Infrastructure (PKI) in 2014 as part of its pursuit to modernize the digital environment of the Palestinian banking sector and boost the security of electronic financial transactions, in an attempt to open new horizons to the Palestinian economy and channels of communication with the world. This step included issuing basic certificates and basic keys to maintain the safety and independence of all electronic transactions generated and authenticated using these keys. Transparency and high reliability have been ensured by the creation of a unique digital user identity provided to every banking infrastructure user, which qualifies [11] On a later date to the year of this report, the first stage of this project was launched, linking ATMs of Bank of Palestine, Cairo Amman Bank and Bank of Jordan with the National Switch at the PMA. This will give clients of these banks the possibility to use all ATMs, regardless of the associated bank. 20 Financial Stability Report - PMA the PMA to attain the ISO-21188 standards for the public key infrastructure for financial services. • Standardization of the International Bank Account Number (IBAN) In 2014, the PMA concluded the implementation of the third stage of the IBAN project, linked to regulating internal and cross-border transfer of personal transfers. Upon the conclusion of this stage, no internal personal transfer will be processed without carrying an IBAN (or if carrying an incorrect IBAN). In case of personal transfers from banks abroad not carrying IBAN (or carrying a wrong IBAN), the foreign issuing bank will be duly notified via swift or any other approved means of communication with foreign banks. While it will not be revoked, such a transfer will be subject to a fee ranging from USD 2 to USD 5. The fee will be deducted from the transfer sum credited to the account of the beneficiary, who should be notified of the cause of deduction. Incoming and outgoing transfers to and from the Palestinian government and workers’ transfers from Israel are exempt from the aforesaid requirement. It is expected that during 2015, the PMA will cooperate with the banks to automate banking activities linked to Straight Through Processing (STP). • The Automated Clearance System During 2014, the PMA successfully launched the new automated clearing system, Perago Clear, which came into operation on September 7th, 2014. Alongside BURAQ, this system represents the second component of the Automated Transfer System (ATS). The system aims at providing safe and effective processing of check-clearing and other retail payment transactions to service the Palestinian market. The system will assure the automated execution of check-clearing operations and other retail payment instruments, in a modern, prompt and more secure manner. The achievement came in line with the requirements of the third pillar of the National Payment System, which supports the automation of check-clearing and other retail-payment tools through the provision of direct connection mechanisms to members, by means of a secure infrastructure and real-time monitoring of operations. On the medium-term, it will be part of a more comprehensive system to modernize and develop retail-payment instruments, with the possibility of including government payments within the new system in the future. Within the same context, the PMA commenced transforming the clearing system currently in operation into a fully automated one, in preparation for the electronic clearing system infrastructure. As a result, the check clearing period will be cut short to (T+1), that is equal to the clearing day plus another workday for returning the check. Consequently, check collection time and paper-use will be reduced, and the check-clearing process will synchronize with that in the Israeli clearing house. The project is expected to be completed over the coming two years. It is worth noting that the Presidential Decree No. (17) of 2012 on National Payments Law for the year 2012, issued on 23 November 2012, constituted the legal basis for the introduction of electronic interbank clearing systems, using optical scanning techniques, to transfer net transactions to the automated clearing system in order to easily perform electronic settlements between banks secured by electronic signature verification under specific conditions. • Development of the Credit Bureau System (version III) To preserve the efficiency and performance levels of the Credit Bureau System, the PMA carried out a comprehensive system assessment, in line with relevant international best practices and in a manner that would best serve users from the banking system and lending institutions, on one hand, and the effective reinforcement of bank supervisory mechanism, on the other. As a result, various aspects of the system were upgraded, including system screens and disclosure mechanisms. Most importantly, the borrower’s credit report was improved to provide more information Chapter Three: Financial Sector Developments 21 about credits granted; the collaterals offered by the guarantor and the borrower’s obligations. The use of the new report template will contribute to mitigate and manage credit risks associated with borrowers and their guarantors, on one hand, and expand the bank credit database, on the other. The report will also reveal the main details of credits granted by public and private companies including leasing companies, service providers, real-estate developers and retails, in addition to the disclosure of court rulings related to banking lawsuits and the Student Loan Fund. In the same context, and to complete the first stage of standarizing credit operation systems within a unified and automated system, the second phase commenced in 2014 and covered the Credit Bureau System, the Bounced Checks System, the Suspended and Lost Checks System, the Credit Reports System, the Consensual Settlement System, the Program for Revenue and Expenditure Control of the Consumer Relations and Market Conduct Department and the Complaints System as well as Standardizing Personal Information Databases of the Credit Bureau System. • Launch of database for facilities granted to SMEs To complement the efforts that the PMA previously made in support of the SME sector, the database for credits granted to SMEs was launched. The database contains comprehensive information on SME debt finance portfolios, in a manner which allows users to access a number of analytical and supervisory reports, which, on one hand, will contribute to better control of the sector and, on the other, will help develop SMEs capacities and facilitate their access to financing sources. Furthermore, the technical committee, previously established to help enhance the capabilities of SMEs, held a number of meetings. Its efforts culminated in several achievements; most importantly the endorsement of a standard definition for SMEs[12] and the implementation of various measures to stimulate, empower and promote SME operations. These measures took the form of instructions which exempted banks and specialized lending institutions from setting aside the 2 percent general risk reserve on credits granted to SMEs and waived the precondition previously required by the PMA of an advance cash payment set at 10 percent, when SME non-performing loans are rescheduled. The committee also studied the demand and supply sides of SME financing to diagnose and treat its most pronounced challenges. These challenges centered around: the inability of banks to access information on SMEs from the Ministry of National Economy with regard to enterprise registration and authorized signers; the inability of banks to enquire about post-dated checks drawn on customer accounts and presented for collection by other banks; poor quality of financial statement preparation and presentation by SMEs; poor understanding by SME owners of the significance of conducting economic feasibility studies, their objectives and purpose; and the absence of legislation on movable assets rights[13]. • Launch of online bank-charges comparison service To promote transparency, disclosure and fair competition between banks, the PMA commenced end of 2014 to design and develop a program to disclose fees and commissions collected by banks and conduct cross-bank comparisons. The software is expected to raise competitiveness between banks and contribute to the delivery of higher-quality services to the public at fair and competitive prices. [12] An enterprise with a maximum of 25 employees and a turnover that does not exceed USD 7 million. [13] On this subject, a working paper on Palestinian expertise in enhancing the SME sector’s access to finance was reviewed by AFI’s SME Finance Working Group. The paper was endorsed during 2014Q1 and presented as a case study to the G20 group. 22 Financial Stability Report - PMA • Business Continuity To enhance business continuity in critical operational activities, the business continuity program was updated with the participation of PMA departments. The updated version of the program was endorsed (including policy, strategy and various plans). Several in-house workshops were held for a number of PMA departments to review plans and procedures, raise awareness of business continuity and examine PMA activities with regard to arrangements, location and employee competencies at the alternative site, alongside periodic testing of alternate communication methods. Some departments executed operations remotely from employee homes to test the staff’s ability to perform in a state of emergency. In cooperation with departments involved, periodic auditing of the alternative site was carried out and relevant reports submitted to senior management. Internal and external contact data in connection to critical PMA operations were also updated. Bank expansion and concentration The number of licensed banks in Palestine stood at 17 banks by end 2014[14], out of which 7 were local and 10 were foreign banks (8 Jordanian, one Egyptian and one foreign-HSBC) providing services through 258 bank branches and representative offices spread across the WB and Figure 3-1: Branching policy, 2010-2014 280 branch opened in GS. Licensing of this notably 240 high number of bank branches and offices was 200 No. of branches branches and offices, of which 3 offices and 1 consistent with the PMA’s goal to provide banking services to all regions in Palestine, while giving priority to remote and rural areas in order to facilitate trade and economic activities and offer citizens 160 reduce the population density per bank branch, 10 8 6 4 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2 0 Growth rate Figure 3-2: Concentration in the banking sector, 2010-2014 2000 Point 1800 1600 promote financial inclusion and the capability of 1400 the various segments of the society to access and 1200 reach banking and financial services. 12 Source: PMA database. in 2014, as will be discussed later. Despite this in all governorates in Palestine are still needed to 14 160 No. of branches (left axis) branches per 100 thousand of adult population improvement, efforts to reinforce bank expansion 16 80 The PMA intends through its branching policy to in an improvement in the index of the number of 151 20 18 120 0 customers. These efforts culminated 139 258 40 easier access to all kinds of financial transactions. and thus enhance the quality of service offered to 190 209 212 237 226 232 Percent GS. The year saw the addition of 21 new licensed 2008 2009 2010 Private sector deposits 2011 2012 2013 2014 Total credits Source: PMA database. [14] In February 2015, subsequent to this report, a strategic partnership agreement was signed between The National Bank (TNB) and the Union Bank (a foreign Jordanian bank) by which TNB acquired the assets and liabilities of the Union Bank in Palestine, while the Union Bank becomes its strategic partner owning 10 percent of the paid-in capital. As such, the number of licensed banks in Palestine falls to 16 as of March, 1st 2015. Chapter Three: Financial Sector Developments 23 As for concentration in the banking sector, analysis using the Herfindahl index showed consistent improvement in 2014 for deposits and credits alike. The average Herfindahl Index for banks’ share of private sector deposits continued to recede to reach 1,567 points, compared to 1,630 points in 2013. This value fell short of the internationally acceptable critical concentration threshold (at 1,800 points). The index recorded a drop in concentration for bank market share of total credits to 1,522 points, compared to 1,597 points in 2013, which was also below the critical concentration threshold. It can be concluded that the banking sector is taking timely paces towards improving competitiveness for both sides of financial intermediation. The Palestinian Financial System Matrix According to WB methodology, the characteristics of the financial system (financial institutions and markets) in any country relate to four fundamental dimensions that compose a matrix of financial system characteristics. The characteristics are the following: financial depth, financial inclusion, financial efficiency and financial stability. Each of the four dimensions is measured separately for both financial institutions and financial markets using a set of basic indicators. The above-mentioned four dimensions were derived from international experiences, particularly those gathered from the recent global financial crisis. Examination of these experiences suggests that the global financial crisis resulted in more than financial instability. In some countries, it also caused problems along other dimensions in terms of financial depth and financial inclusion, giving rise to obstacles hindering individual and firms’ access to financial services. Box 1: World Bank framework to measure financial system characteristics In view of the global financial crisis which broke out in 2008 and the grave ramifications which ensued to global growth, employment rates and debt burdens, the WB, in its Global Financial Development Report 2013, emphasized on the importance of financial development across different countries, due to its marked impact on economic development, poverty rates and economic stability in general. Key functions of financial systems easing the exchange of goods, services and financial instruments produce information about possible investments and allocate capital Key functions of exert corporate governance after providing finance financial systems mobilising savings 24 Financial Stability Report - PMA facilitating trading, diversification and management of risk The WB defines financial development as the ability of the financial system to ease “market imperfections”. At a broader level, financial development can be defined as improvements in the quality of five key financial functions illustrated in the figure. Financial institutions and markets around the world differ markedly in how well they provide these key services depending on the environment and ideology, the legal systems, the social culture, etc… Financial development occurs when financial instruments, markets, and intermediaries mitigate—though do not necessarily eliminate—the effects of imperfect information, limited enforcement, and transaction costs. For example, the creation of credit systems and registries provides data about borrowers and thereby improves the allocation of resources. Likewise, effective legal and regulatory systems have facilitated the development of financial markets that allow investors to hold more diversified portfolios which encourages the flow of capital to higher return projects, and in turn, boosted income to higher levels than achieved in countries lacking efficient financial markets. Against this background, the WB introduced in its Report a special framework to measure financial system characteristics in any country, for both financial institutions and financial markets. These characteristics are measured through four key dimensions: financial depth, financial inclusion, financial efficiency, and financial stability. Characterization is carried out through measuring the four dimension categories for the two key components of the financial system using a number of key indicators. Financial system characteristics are assembled in a 4x2 matrix as represented in the below table: Dimensions Financial Institutions Financial Markets Stock market capitalization plus outstanding domestic private debt securities to GDP Financial depth Private sector credits to GDP Financial access Depositor accounts per thousand Percent of market capitalization adults (commercial banks) outside at top 10 largest companies Financial efficiency Net interest margin (Lending-depo- Turnover ratio (turnover/capitalizasits spread) tion) for stock market Financial stability Volatility (standard deviation/aveCapital adequacy ratios (regulatory rage) of stock price index, sovereign capital to risk-weighted assets) bond index Source: GLOBAL FINANICAL DEVELOPMENT REPORT 2013, World Bank. For every category in the matrix, several proxy indicators can be used, depending on the availability of data in each country. The indicators may be complementary or substitutive, especially that financial systems vary considerably across countries in shape and size in terms of the four dimensions. It should be noted that, as economies develop, services provided by financial markets are becoming more important than those provided by banks. The multi-dimensional nature of financial systems, apparent during the measurement of characteristics, is attributed to differences in the experiences of individual countries, particularly in relation to the global financial crisis, which proved that financial crises are not the sole result of financial instability, but for some economies, concur with significant changes in financial depth, the level of financial inclusion and impediments to access financial services for individuals and firms. Moreover, financial depth is solely a measure of size (of financial institutions and financial markets). It is the most conventionally employed measure of financial development, yet it does not reflect the reality of financial development, because deep financial systems do not necessarily offer quick access to financial services, nor do they necessarily provide inclusive financing. Also, the most efficient financial systems are not necessarily the most stable ones. Hence, different countries have varying financial system characteristics, which necessitate the measurement of these characteristics from multiple facets, as these characteristics are linked to economic and social development, financial sector policies and other enabling environment variables of financing. Chapter Three: Financial Sector Developments 25 Upon implementation of the above-mentioned matrix, in-depth analysis suggested that the Palestinian financial system showed disparate results over 2014 that ranged between recovery and decline in comparison with the previous year. This applies to financial institutions (banks and other financial institutions) and to the financial market alike. Following is a detailed review of developments in the dimensions of the Palestinian financial system characteristics matrix. Table 3-1: The Palestinain financial system matrix, 2013-2014 Indicator Financial institutions 2013 2014 Financial markets Change (%) 2013 2014 Change (%) * Financial depth 23.6% 26.3% 2.7% improved 24.4% 25.1% 0.7% improved Financial inclusion 1,037.5 1,009.0 2.7% fall back 21.5% 22.8% 1.3% improved Financial efficiency 7.86% 6.70% 1.16% fall back 11.2% 11.0% 0.2% fall back Financial stability 20.0% 19.0% 1.0% fall back 8.6% 26.0% 17.4% improved * Adjusted by CPI. Source: Calculated according to the methodology of the global financial development report, WB, 2013. Characteristics of financial institutions In terms of financial depth and financial efficiency, financial institutions showed signs of recovery, whereas, in terms of financial inclusion and financial stability, they showed signs of decline. Following is a review of the developments in the four dimensions of the characteristics matrix for financial institutions. • Financial depth The financial depth indicator[15], measured by the ratio of Figure 3-3: Credit granted to Private sector as a percent of GDP , 2013 ence between the banking sector and economic activity, thereby the promotion of economic growth, especially in light of the evidence offered in many studies on the strong correlation between credit granted to the private sector (the main driver behind economic activity) and economic growth. 128.4 rd a Eg n y Le pt ba pa no le n st in e M Lo EN w M A i Lo idd nco w le m m in e Hi i c gh ddle om m in e id c dl om e in e co Hi gh me in co m W e or ld This is an indication of the increased degree of conflu- 150.9 160 140 98.6 98.0 120 85.8 100 72.3 25.4 80 41.5 60 27.8 27.6 24.9 40 20 0 Jo a rise from 23.6 percent in 2013 to 26.6 percent in 2014. Percent private sector credit granted by banks to GDP, exhibited Source: IFS, IMF. Comparison with neighboring countries reveals that the ratio of private sector credit to GDP in Palestine was relatively low compared with 27.8 percent in Egypt, 72.3 percent in Jordan and 98.6 percent in Lebanon. The ratio reached 27.6 percent for the Middle East developing countries, while it recorded about and 128.4 percent globally by end of 2013. The ratio in Palestine ranked low within the group of low-income countries which registered an average of 27.6 percent. This result exposed the need for good effort to be made to foster credit granting to the private sector locally. [15] Depth indicator was calculated according to the WB methodology that adjusted by Customer Price Index CPI. 26 Financial Stability Report - PMA Other main indicators of financial depth presented similar trends As all recorded an increase during Figure 3-4: Financial depth in Palestinian financial institutions, 2013-2014 2014 compared with the previous year. One such 100 indicator was the ratio of money supply (M2) to 2013 80 Percent GDP[16], which surged from 75.2 percent up to 80.2 percent in 2014. The financial sector’s (financial activities and insurance) share of GDP also increased from 3.4 percent to 3.7 percent[17]. Likewise, the 60 40 20 0 share of customers’ deposits of GDP increased from 66.6 percent to 70 percent for the same period. This signals the positive change registered by the Palestinian financial system (financial institutions’ 2014 Financial Private sector M2 to GDP Customer deposits to sector value credits to GDP GDP added to GDP Source: PMA database. side) in terms of financial depth. • Financial access The financial inclusion indicator, expressed as number of depositors’ accounts per 1000 adults (15 years of age and above), showed a decline by 2.7 percent compared to 2013, dropping from 1,037.5 accounts/ 1000 adults in 2013 to 1009 accounts/ 1000 adults. Notwithstanding this slight decline captured by one indicator, other financial inclusion indicators showed better results than in 2013. The number of bank branches and offices per 100,000 adults rose from 9.6 in 2013 to 10.0 branch/ 100,000 adults[18]. According to the latest data released by the IMF database[19], this indicator scored better for Palestine than some other countries like Egypt, Sudan, Algeria, Iraq, Syria and Saudi Arabia, while scoring lower than in some other Arab countries like Jordan, Morocco, Tunisia, Qatar and United Arab Emirates. In comparison with non-Arab countries, both developing and advanced, it is apparent that the number of bank branches and offices is rather low, as Palestine ranked 107 out of 177 countries on the basis of this indicator. The indicator recor- On the other hand, WB data reveal that financial inclusion indicators for Palestine have improved. Account ownership at banks and other financial institutions increased from 19 percent in 2011 to 24 percent in 2014. This percent was higher than the average for developing countries in the Middle East, recording about 14.2 percent. This percentage is, however, considered close to Figure 3-5: Branches and offices per 100 thousand of adult population, 2013 50 40 30 20 10 0 39 34 24 20 3 5 5 18 16 6 4 12 13 9 11 20 17 15 11 12 20 22 24 Jordan Sudan Egypt Algeria Morocco Tunisia Kuwait Iraq Syria U.A.E Qatar Saudi… Palestine Israel China Malaysia India Germany Turkey USA Sweden France Canada and 20.1 in Turkey per 100,000 adult population. Branch/100 thousand adult ded 19.9 in Israel, 33.9 in the USA, 17.2 in China Source: IMF database, Financial Access Survey (FAS). [16] Check the Quarterly Monetary Developments Report at www.pma.ps, which includes an estimation of money supply in Palestine as per a specific methodology. [17] National accounts, PCBS. [18] The indicator was calculated using the same methodology as the IMF: the number of bank branches per 100,000 adults = (number of bank branches and offices + number of banks) * 100,000/ number of adult population. With regards to the number of bank branches, the data published by the PMA was used, whereas with regard to the number of adult population, the data published by the PCBS data was used. [19] Variations in indicator value are attributed to the differences from data sources, as the number of adult population in Palestine differs from that stated in the IMF database. Chapter Three: Financial Sector Developments 27 that scored by low-income countries of about 27.5 percent, as shown by WB rankings. Yet, this score is Figure 3-6: Account ownership at banks or other financial institutions, selected countries, 2011-2014 considered generally low compared to 42.7 percent worldwide, which registered 61.5 percent in 2014. 80 Percent Palestine is assigned, or compared to the percent 60 40 19 20 With regards to promoting the use of the banking 2011 loans in Palestine from 4.1 percent to 4.2 percent. compared to some neighboring Arab countries and developing countries in the Middle East. It is also below the percent recorded for low-income 14 25 25 11 14 28 21 62 51 43 29 0 rise in the number of people with outstanding This percent is considered generally low when 10 70 57 e Eg yp t Jo rd a Le n ba no n Isr ae l Lo ME w N in A M co Lo idd m le w e in m co id Hi gh dle me in m c id dl om e in e co Hi gh me in co m e W or ld of the survey conducted by the WB showed a timid 24 58 43 47 37 pa le st in system and other lending institutions, the results 91 85 90 90 100 scored by lower middle income countries, to which 2014 Source: Global financial inclusion database, WB. Figure 3-7: Individuals with outstanding loans from banks or other financial institutions, selected countries, 2011-2014 50 countries equal to 8.6 percent. 40.5 20 10 population. This figure was higher than for Midd- sed on the WB survey, which is a low ratio when 50 compared to the Middle East countries and the 40 45.9 tin le s pa As for the advanced usage of electronic services, the percentage of individuals using their accounts to 2011 9.6 40.1 8.5 6.6 an no n Isr ae l Lo M E w N M Lo idd inco A w m l m e in e id Hi co d gh le me in m c id dl om e in e co Hi gh me in co m e W or ld 0 e compared to 2.4 percent in 2013, which indicated a 10.6 51.2 21.2 19.1 20 10 34.4 33.4 32.4 30 PMA showed that this ratio was 2.6 percent for 2014 relative pick-up in the credit card usage. 10.7 Le pectively, for the same year. Data published by the 10.4 11.3 ba 60 Percent about 1.2 percent of adult population in 2014, ba- world average of 2.1 percent and 17.6 percent res- 7.5 Figure 3-8: Individuals with debit card, selected countries, 2011-2014 t As for holders of credit cards, they constituted 9.1 This ratio reflects all respondents who borrowed from banks or other financial institutions in the past 12 months out of total number of adult population (15 years and above). Source: Global financial inclusion database, WB. yp percent reported for 2013. 8.6 2014 rd years and above) was 15.3 percent, similar to the 2011 Jo the number of debit cards to adult population (15 5.6 in average of 40.1 percent in 2014. It is worth mentioning that, according to data published by the PMA, 6.3 4.2 st le pa respectively. However, it was lower than the world 15.6 0 le East developing countries and for low-income countries scoring 8.5 percent and 6.6 percent 13.6 e yp t Jo rd a Le n ba no n Isr ae l Lo ME w N in A M co Lo idd m le w e in m co id Hi gh dle me in m c id dl om e in e co Hi gh me in co m e W or ld cards in 2014 was about 10.6 percent of the adult 30 Eg banking services, the percent of people with debit Eg With regards to access to electronic financial and Percent 40 2014 This ratio reflects all respondents who hold debit card out of total number of adult population (15 years and above). Source: Global financial inclusion database, WB. 28 Financial Stability Report - PMA pay utility bills (water and electricity), for example, was 3 percent in Palestine, higher than figures re- Figure 3-9: Individuals with credit card, selected countries, 2011-2014 ported for neighboring Arab countries and Middle 90 East developing countries. 80 76.2 20 10 the world average, albeit better than some Arab 0 Figure 3-10: Advanced usage of electronic services, selected countries, 2014 20 15 10 8.1 reached 51.1 percent, albeit better than for low-income countries where the ratio was 20.2 percent. in ld or co m e e e m co in e gh e co in e dl id gh m dl id m w m m co dl e in m e A EN Lo accounts, which is a low ratio compared to neighboring Arab countries and the world average which co M Lo cards was 32.2 percent of the adult holders of bank in e in st pa le withdrawal, the percentage of adults using ATM 3.1 0.9 0.2 w 0 As for using ATMs as a basic method of cash 0.6 0.1 id 0.1 Hi 3.0 Hi 5 n 2 percent, also higher than in Egypt and Jordan. 16.7 12.3 no East developing countries and a world average of 17.7 M same year, compared to about 0.1 percent in Middle Percent 0.3 percent of adult population in Palestine for the W personal bank accounts, this indicator was equal to an who used a mobile phone to pay utility bills from This ratio reflects all respondents who hold credit card out of total number of adult population (15 years and above). Source: Global financial inclusion database, WB. ba about 1.4 percent. As for the percentage of adults 2014 Le however, higher than in Egypt which recorded 2011 t a world average of 16.6 percent. The figure was, 3.7 1.1 e Eg yp Jo t rd Le an ba no n Isr ae l M Lo EN A M w Lo idd inco w m l m e in e id Hi c o gh dle m in e m c id dl om e in e co Hi gh me in co m e W or ld cent of adults in Palestine compared to about 2.1 percent in Middle East developing countries and 2.1 pa le st in to shop or process payments constituted 1.6 per- 2.3 1.9 1.2 17.6 16.8 10.7 10.7 low ranks compared to developing countries and countries. In 2014, adults who used the internet 27.8 30 rd bills, indicators for Palestine generally occupied 40 yp and shopping, or using mobile services to pay 50 Eg services like the use of the internet in payment 60 Jo With regards to the use of modern online banking Percent 70 This ratio reflects those who used their bank accounts to pay utility bills in the past 12 months out of total number of adult population (15 years and above). Source: Global financial inclusion database, WB. Table 3-2: Advanced usage of electronic banking services in Palestine, 2010-2014 Finical services 2010 2011 2012 2013 2014 # ATM machines 335 378 435 488 549 # ATM cards 71,684 101,728 122,379 132,758 163,074 # Point of sales 2,314 3,658 3,926 4,646 5,579 # Debit cards 308,962 354,352 410,536 408,636 419,676 # Credit cards 37,374 47,046 56,835 62,931 70,029 # depositor accounts 2,185,779 2,545,459 2,715,338 2,748,387 2,766,635 Source: PMA database. Chapter Three: Financial Sector Developments 29 It is worth mentioning that the number of ATM cards increased in 2014 by 22.8 percent compared Figure 3-11: The use of ATM in cash withdrawals, selected countries, 2014 to the previous year. Moreover, the number of in 2013 to 20.0 in 2014. The improvement in this indicator is a result of PMA instructions intended to promote the usage of electronic banking services and ATMs. Pursuant to Instructions No. (138/2014), banks are instructed to abstain from opening new bank accounts (both current and saving) unless an ATM card application is requested by the customer, with the exception of illiterate and blind 80.0 67.3 51.3 70.3 60.9 51.2 44.9 55.7 42.4 51.1 32.2 20.2 e Eg yp Jo t r Le dan ba no n Isr ae l Lo ME N w M A Lo idd inco w le m m e id inc Hi gh dle om in e m c id dl om e in e co Hi gh me in co m e W or ld the number of ATMs per 100,000 adults from 18.4 90 80 70 60 50 40 30 20 10 0 pa le st in different governorates, which brought about a rise Percent ATMs increased from 488 to 549, spread across the Source: Global financial inclusion database, WB. customers. Additionally, banks are instructed to close accounts of customers who already hold ATM cards, in case they request the cancellation of the ATM services. The PMA devotes special attention to financial inclusion. In February 2014, it signed a MoU with the PCMA to establish the National Strategy on Financial Inclusion, with support from the AFI. This strategy aims at enabling access to and use of various financial services and products by people from different strata of the society. With the joint effort of all parties involved, the public will be made aware of the importance of financial services and introduced to their modes of access and usage, to ultimately boost their capacity to advance socially and economically and achieve social and financial stability. The strategy aims to bridge the financial literacy gap in the best possible manner by promoting consumer protection through the formulation of policies and guidelines to introduce current and potential consumers to their rights and obligations. The formulation of this strategy comes to meet the mounting need of consumers of financial services in Palestine for financial education and awareness-campaigns. Concerted efforts are needed to avoid redundancy in effort and resources and eventually reach the largest segment possible of targeted groups. Together, the PMA and PCMA spearhead the formulation of the National Financial Inclusion Strategy in Palestine, in collaboration with all stakeholders within a clear and well-developed plan. The plan is based on the main principles for enhancing financial inclusion endorsed by the G20, WB and AFI as well as the OECD Principles on National Strategy for Financial Education. Judging from past international experiences, the formulation of this strategy is expected to extend over a two-year period. Due to the peculiarity of the Palestinian situation and the scarcity of resources and specialized staff, the strategy will be divided into two phases. The first phase will last for 5 years and target financial sectors supervised by PMA and PCMA. The second phase will be implemented over three years and will target the remaining sectors including the private and public sectors and any other sector for which the strategy is pertinent. The Steering Committee is presided over by both the PMA and the PCMA, while members of the Committee are: the Association of Banks in Palestine, the Ministry of Education and Higher Education, the Banking Services Consumer Society, the Palestinian Network for Small and Micro-Finance “Sharakeh”, the United Nations Relief and Works Agency UNRWA, The Palestine Stock Exchange (PEX), the Palestine Union of Securities Trading Companies and the Palestinian Insurance Federation. The committee held its first meeting in April 2014. 30 Financial Stability Report - PMA In the same context, the PMA held the Palestine International Banking Conference 2014[20] under the title “Financial Inclusion: A Path for Growth”. The conference was organized in partnership with the International Finance Corporation (IFC) and the Association of Banks in Palestine (ABP), under the patronage of H.E. the Prime Minister. The conference program included presentations of successful experiences in financial inclusion for youth and women and discussions of the appropriate mechanisms and tools to be employed to promote financial inclusion and defeat associated impediments. On a related note, and as a sequel to the Banking Week activities, the Third Child and Youth Banking Week, held over the period from March 16 -21, 2014, was launched in both the WB and GS. For the purpose of promoting financial inclusion, several workshops and awareness campaigns were organized including seminars to students in schools, universities and summer camps in the WB and GS. Furthermore, banking awareness seminars targeting specific sectors of the society (the judiciary, merchants, and Palestinian security forces employees) were conducted. The PMA also coordinated the awareness campaign launched by Islamic banks and financial institutions on Islamic banking services, in addition to organizing a campaign and preparing a companion pamphlet on the risks associated with being a loan guarantor. This campaign was a result of PMA keenness to raise awareness of members of the public to the plausible social and economic risks associated with providing guarantees to personal loans. The main goal was to help preserve the rights of potential guarantors of loans, whether with the banking system or the specialized lending institutions, so that they are cognizant of their legal and material obligations. Relevant statistical figures reveal a rise in the numbers of personal loan guarantors in the Palestinian society over the past few years by about 119 percent. Oftentimes in the local community, acting as loan guarantor is regarded from the perspective of social courtesy, despite proving to be quite costly in many instances. The campaign’s logo was “Stop, Think Then Decide”. It introduced the public to the risks associated with acting as personal loan guarantor and provided instructions for the guarantor-to-be to help corroborate his/her decision to provide loan guarantees to others. Similarly, a campaign was launched to raise public awareness to the importance of abstaining from dealing with usurers. In 2014, information was circulated to the public advising against dealing with, or entrusting them with investment of savings. The information pointed out that such a business and its practices were unlawful, as they implicate citizens and escape official supervision. It was also affirmed that such usurers are not licensed by any competent authority. Another campaign was launched in 2014 in both the WB and GS to introduce all segments of the Palestinian public to the significance and role of the Palestine Deposit Insurance Corporation (PDIC) in protecting citizens’ deposits and maintaining financial stability. The campaign was consistent with the PDIC’s social responsibility towards citizens and depositors in licensed banks. Despite the tangible improvement of financial inclusion indicators, there is still need to exert continuous effort to encourage citizens to make use of the financial system. Efforts are also needed in reinforcing banking infrastructure to promote the spread of electronic banking services, thereby expanding financial inclusion and facilitating access to financial services for all groups of the society. The PMA takes active and well-planned steps towards achieving this goal. [20] During the conference, three sessions were held in which Palestinian and international IFC and GIZ experts spoke. The first session was chaired by Dr. Sabri Saidam, Former Minister of Telecommunications and IT, and was entitled “Financial Inclusion the Way Forward”. The second session was chaired by Mr. Hayder Al-Bagdadi, the Manager of GIZ project for Promotion of the Microfinance Sector in the MENA Region. It was entitled “Initiatives and Financial Products to Enhance Financial Inclusion”. The third session was chaired by Mr. Hermann Bender, IFC’s Program Manager at the MENA Bank Advisory Services, and was entitled “Channels, Tools and Techniques to Enhance Financial Inclusion”. This session saw contributions from Mr. Joseph Nesnas, Mr. Florian Henrich and Ms. Margarete Biallas. Chapter Three: Financial Sector Developments 31 • Financial efficiency The financial efficiency indicator for financial institutions, measured using the spread (margin) between lending and deposit interest rates[21], improved during 2014 dropping by 1.16 percentage points to reach 6.7 percent. Despite the relative pick-up, the spread for Palestine[22] remained the highest in comparison with other, 8 to boost banking sector attractiveness, and hence, the role of banks in promoting economic growth. 5.6 4.6 4.8 1.5 1.4 1.6 1.5 3.7 3.6 st in e t le yp pa Eg sia n ay al no M ba ya Le Lib ta r ge Qa ria an Al persist, as do efforts to lower the interest margin 0 rd the efficiency of financial brokerage in Palestine 1 l developments. However, the efforts to improve 2014 2 Jo the pronounced impact of political and security 3 ae and economic environment in Palestine, owing to 4 Isr generally heightened degree of risk in the banking 4.2 4.5 5 3.1 3.1 6 in Israel, during 2014. This can be attributed to the Percent cent in Egypt, 1.4 percent in Lebanon and 3.1 percent 2013 6.3 6.3 7 3.5 3.5 the spread stood at 4.5 percent in Jordan, 4.8 per- 6.9 Figure 3-12: Interest rate margin, 2013-2014 particularly neighboring, countries. For example, Source: IMF database. As for the remaining financial efficiency indicators like profitability and non-interest income, and despite having shown a relative decline in 2014 compared to 2013, they remained generally satisfactory compared to neighboring countries. (For further details, check Chapter Five on financial soundness indicators FSIs.) • Financial stability The financial stability indicator approximated by the bank capital adequacy ratio (the ratio of regulatory capital to risk-weighted assets) showed a slight drop by 1 percentage point to reach 19.0 percent from 20.0 percent in 2013. This ratio remained satisfactory and higher than the minimum limits designated by the Basel Committee of 8 percent and the limits designated by the PMA set at 12 percent. Other financial stability indicators, whether in relation to liquidity ratios or asset quality ratios like the ratio of non-performing loans to total facilities, showed improvement when compared to the previous year. Non-performing loans to total loans receded to 2.5 percent from 2.9 percent in 2013. This ratio is considered low when compared to other countries as the analysis of financial soundness indicators in Chapter Five duly demonstrates. Characteristics of financial markets The characteristics the financial market[23]showed an improvement in the terms of financial depth and inclusion, and a decline in terms of financial efficiency and stability. Following is a detailed account of the development in the four dimensions of the financial market, as per the characteristics matrix: • Financial depth The financial depth indicator, measured by PEX capitalization to GDP (market value of listed stocks plus outstanding [21] Because of multi-currency lending and depositing, and subsequently the differences in associated interest rates, the margin was calculated based on a compound interest rate index for each of loans and deposits using a currency –weighted formula. [22] This margin was only measured for the US dollar according to the IMF database, for the purpose of inter-country comparisons. [23] For further details on PEX developments, check Chapter Six “Development of Non-Banking Financial Institutions”. 32 Financial Stability Report - PMA domestic private debt securities[24] to GDP), showed an improvement in 2014 by increasing from 24.4 Figure 3-13: Characteristics of Palestinian financial market, 2013-2014 percent in 2013 to 25.1 percent in 2014. 30 According to the latest published data on Arab Percent countries’ GDP for 2013, and by measuring the financial depth indicator (not adjusted by CPI), 24.4 25.1 21.5 26 22.8 20 11.2 11 8.6 10 financial depth in Palestine is considered satisfactory in comparison with several Arab stock exc- 0 Financial depth hanges, reaching 26 percent, and exceeding that of the stock exchanges of Dubai, Egypt, Khartoum, Tunisia and Beirut. It edged close to the Abu Dhabi Securities Exchange and was lower than the Am- 2013 Financial inclusion Financial efficiency Financial stability (volatility) 2014 Source: PCMA database. man Stock Exchange which scored 76.6 percent. In general, taking into consideration the difficult circumstances amid which the Palestinian economy operates, the progress accomplished with respect to financial depth in Palestine is considered a remarkable achievement which promotes the role of the stock exchange in the local economy, making it a significant driver of financial and economic activity. outside of top 10 largest companies, registered an 22.7 27.3 26.0 18.2 23.4 Bahrain Beirut Palestine Casablanca Amman Tunisia Muscat 3.6 0 Within this context, the financial inclusion indicator, measured by percent of market capitalization 17.6 20 Kuwait and make use of the stock exchange services. 40 56.3 52.5 46.2 Khartoum curtailing the ability to access the financial market 61.6 Qatar access difficulties for new or smaller firms will be, 60 76.6 75.4 62.4 Cairo concentration and hegemony is, the greater the 80 AbuDhbi centration and hegemony. The higher the level of 100 Dubai the stock exchanges depends on the levels of con- Figure 3-14: Financial depth of Arabs stock exchange, 2013 Saudi The degree of financial access and inclusion in Percent • Financial access Palestine data from PEX and PCBS. Source: Calculated ratios based upon the data released by the IMF. improvement of 1.3 percentage point, rising from 21.5 percent to 22.8 percent end of 2014. This reflects a drop in the concentration and hegemony levels in the stock exchange, and a relative improvement in the significance and value of non-dominant companies. It also signals an improvement in financial access and inclusion in PEX, and consequently, positive consequences for small or new companies to the stock exchange. In comparison with the financial inclusion indicator for global financial markets, based on data from the WB’s Global Financial Development database[25], it can be deduced that the indicator for Palestine in relatively low, when compared to neighboring Arab countries (Egypt and Jordan), or to countries across the globe. The financial inclusion indicator in the Middle East developing countries was 29.6 percent, and 57.3 percent for middle-income countries, to which Palestine belongs, while the global average was 46.9 percent. [24] Private securities in the PEX are solely comprised of the Palestine Commercial Bank bonds with a value of USD 10 million. The bonds were issued on July 14, 2014, with a nominal value of USD 1000, at an interest rate of 6.5 percent. The bonds are held to maturity for five years from the issue date. [25] For comparison purposes, it must be noted that the value of the indicator discussed here for Palestine is for 2014, whereas the comparison values for different countries (appearing in the Figure) are for 2011, which are the most recent data issued by the WB. Despite the time gap, the comparison offers a general indication of the degree of financial inclusion in the PEX as compared to the rest of the world. Chapter Three: Financial Sector Developments 33 On a different note, and notwithstanding its sig- Figure 3-15: Financial inclusion of Arabs stock exchange, 2011 nificant developments and accomplishments, the PEX remains modest in size compared to Arab stock Percent exchanges, with a relative size (market capitalization/total market capitalization of Arab markets) equal to 0.26 percent end of 2014. The listed companies in Palestine constitute 3.3 percent of the markets, according to data released by the Arab ge to PEX with regards to expanding its share and companies to become incorporated with PEX. 43.4 53.6 46.1 29.6 22.8 45.5 28.8 M Monetary Fund. This represents a serious challenpromoting financial inclusion, by encouraging 57.3 id Wo dl rld Lo e w in m co id m Hi dl e e gh i n m c om id dl e e in co Hi m gh e in co m e M EN A pa le st in e Jo rd an Eg yp t Isr ae l total number of listed companies in the Arab stock 70 52.8 60 46.9 50 40 30 20 10 0 Palestine data for 2014. Source: Global financial development database (latest data for 2011 only), WB. • Financial efficiency Financial efficiency can be approximated using the turnover ratio (expressed as turnover for a certain period/market capitalization) for a stock market. An increase in this ratio is an indication of an increase in the volume and number of transactions in the stock exchange, and subsequently an increase in liquidity. From another perspective, an increased volume of transactions signals a higher degree of transparency and clarity with regards to stock prices and the manner in which they change. In turn, this means a larger content and better quality of information resulting inevitably in higher financial market efficiency. The financial efficiency indicator for PEX[26] recorded a slight decline of 0.2 percentage points, dropping from 11.2 percent in 2013 to 11.0 percent in 2014. This suggests that the level of financial efficiency in PEX was somewhat characterized by relative consistency between 2013 and 2014. In comparison with the financial efficiency indicator for global financial markets[27], the corresponding indicator for Palestine is comfortably posi- Figure 3-16: Financial efficiency of Arabs stock exchange, 2011 60 tioned, as the Middle East developing countries’ ne is assigned, 6.9 percent. On the other hand, the world indicator recorded 12.9 percent. Moreover, the indicator in Palestine scored better than in Lebanon, albeit lower than in Jordan and Egypt. In general, this indicator reflects a sufficiently high value for financial efficiency in PEX as a result of several measures and accomplishments made by the Exchange over the course of its operation . [28] Percent of lower-middle income countries, to which Palesti- 40 33.9 30 20 12.9 10 2.6 6.9 5.4 5.4 10.9 11.0 13.9 4.9 0 W Lo or w l M in d Lo idd com le w e i Hi mid nco gh dl m m e in e id c dl om e e i Hi nco gh m in e co m e M EN pa A le st in e Jo rd an Le ba no n Eg yp t Isr ae l indicator recorded 10.9 percent, and for the group 56.1 48.3 50 Palestine data for 2014. Source: Global financial development database (latest data for 2011 only), WB. [26] The financial efficiency indicator was calculated according to WB methodology adjusted by CPI. [27] It must be considered that the comparison years are different. [28] For further information, check the chapter on developments of non-banking financial institutions in previous Financial Stability Reports. 34 Financial Stability Report - PMA • Financial stability PEX financial stability is measured using a key indicator which reflects market volatility based on the stability/fluctuation of financial market earnings. This indicator is calculated in accordance with WB methodology[29] using the 40 8.6 2014 2013 to 26.0 percent in 2014. The rise may be attri- 7.9 2013 0 2011 tage points, as volatility rose from 8.6 percent in 2010 9.9 2012 19.4 10 and its repercussions on PEX and the Palestinian 26.0 20 During 2014, the PEX indicator sank by 17.4 percen- buted to the Israeli aggression against GS in 2014 33.7 27.4 2009 of potential causes, both economic and political. 35.9 27.7 30 Percent in financial market conditions due to a number 36.4 2008 market earnings, reflecting an overall instability 2007 with instability and high degree of fluctuation in Figure 3-17: Market rate of return volatility in PEX, 20102014 2006 price. A high value for this indicator is associated 2005 formula: (standard deviation / average) of stock Source: Bloomberg. economy in general, notwithstanding the impact of other political factors over the course of the year. Table 3-3: Some financial inclusion indicators, selected countries, 2014 Individuals with The use of Country internet for paying and Purchasing account for utility bills (Percentage) mobile for utility bills ATM for cash withdrawals debit card credit card Palestine 1.6 3.0 0.3 32.2 10.6 1.2 Egypt 1.4 0.1 0.0 51.3 9.6 1.9 Jordan 2.5 0.1 0.1 67.3 19.1 2.3 Lebanon 4.4 0.6 0.3 60.9 33.4 10.7 Israel 35.7 43.5 4.5 80.0 32.4 76.2 MENA (developing countries) 2.1 0.2 0.1 44.9 8.5 2.1 Low income 1.2 0.9 2.2 20.2 6.6 1.1 Middle income 9.4 8.1 0.8 51.2 34.4 10.7 Lower middle income 2.6 3.1 0.3 42.4 21.2 3.7 income Upper middle 15.3 12.3 1.2 55.7 45.9 16.8 High income 21.4 17.7 1.2 70.3 51.2 27.8 World 16.6 16.7 2.0 51.1 40.1 17.6 Source: Global financial development database, World Bank. [29] Source: Bloomberg, calculated according to the following formula: average of stock price fluctuation during the year/domestic market fluctuation. Chapter Three: Financial Sector Developments 35 Chapter Four Banking Sector Exposure Overview Like many of its counterparts in other countries, the Palestinian banking sector is prone to risks that arise in response to the nature of ongoing changes in the economic environment, in view of the increased degree of financial liberalization, the development of banking mechanisms and tools, on one hand, and the increased inter-linkage between and within countries, on the other. These risks are likely to transmit from and to the banking sector via a number of contagion channels affecting different activities of lending and investment, among others, as well as the sector’s assets and key indicators, thereby compromising the safety of customers’ deposits. The risks may even threaten the stability of the entire banking sector, especially if that sector is operating within a high-risk environment, as does the Palestinian banking sector. Indeed the Palestinian sector is vulnerable to a number of exogenous and endogenous factors, which have given rise to several shocks, specifically in relation with public finance and political conditions. This chapter reviews and analyzes the various risks that surrounded the Palestinian banking sector in 2014, their main transmission channels and their likely effects on key banking sector indicators. Exposures to local sectors Public sector Developments in fiscal performance affect banking stability, both directly and indirectly. The main impact channels are the following three channels, albeit having varying associated degrees of risk: (1) direct credit granted to the government, its growth potentials and constraints; (2) credit granted to civil servants and associated risks; (3) accumulated arrears for the private sector and its relation to credit granted to this sector. Following is an analysis of these channels and their associated risks: • The government Direct credit granted to the government represents an important form of direct risk to financial stability. This is so because the banking sector is exposed to the effects of Palestinian budgetary crisis, especially in view of the prevailing uncertainty about the persistence of public finance state of affairs, the limited local resources and the reliance of the budget on clearance revenues and foreign grants to cover expenditures. The situation is further aggravated by the fact that the government has no control over these two items. In addition, other crises affecting the size and Chapter Four: Banking Sector Exposure 37 composition of expenditures may arise due to security developments and related compulsory expenses, as was the case in the wake of the aggression against Gaza mid-2014. Credit granted by banks to the Palestinian government affects two main accounts: government bank balances (termed as net domestic financing) which reflects government short-term finance needs, and domestic debt account which constitute around half of the public debt. At the level of net domestic financing, data point Figure 4-1: Growth rate in credit granted to the government, 2011-2014 to a persistent dependence of the government on this kind of credit to manage the requirements of 50 its monthly budget. The government uses this kind 40 of facility to face the fluctuation in its monthly 10 banks, which, in turn, depletes the surpluses reali- 0 zed in the overall balance after grants in a manner -10 injected all surplus realized in the overall balance after grants, which totalled NIS 488.6 million, into its overdrawn bank accounts[30]. 4,000 government on domestic financing to overcome financing shortages over the past years, albeit at a slower pace. In this context, estimated data (calculated after neutralizing the impact of dollar/shekel exchange rates) [31] point to an increase in credit 3,000 2,000 1,000 0 2010 king sector. Firstly, the ongoing dependence of the Government Private and public sectors (excl.govenrment) granted to the government by about 2.4 percent in 2014 compared to 4.6 percent in the previous year. Dollar-denominated growth Figure 4-2: Domestic credit granted to public and private sectors, 2010-2014 USD million features that may affect the stability of the ban- 2014 Source: Palestine Ministry of Finance (MoF). As for the domestic debt balance, analysis of domestic public debt suggests three important 2013 2014 and accumulated arrears. In 2014, the government 2011 2012 -20 growth after neutralizing Fx effect 2013 that curtails control over domestic debt balance 2012 build-up of overdrawn government balances with 20 2011 revenue. Shortage in domestic revenues leads to a 30 Percent domestic revenues, in particular the clearance Source: PMA database. [30] It must be noted that, in line with IMF recommendations, the MoF introduced amendments to the 2014 government financial statements, in particular to the items of “use of goods and services” and development expenditures. These amendments devalued both items by a total of about NIS 1,003.8 million, as both were considered outstanding arrears from previous years. When this sum was deducted from the realized surplus (NIS 1,492.4 million), the actual surplus after grants was equal to NIS 488.6 million. [31] Neutralizing the effect of currency exchange rates, the growth rate for credit granted to government was calculated as follows: Computing the growth rate of credit granted to the government denominated in USD based on data from banks, as published on the official PMA website. Computing the relative change in the exchange rate by end of each time-period (around NIS 3.47 per USD by end of 2013, opposed to NIS 3.89 per USD at end of 2014). The growth rate of credit granted to the government after neutralizing the effect of exchange rates= growth rate of credit granted to the government denominated in USD ± relative change in exchange rate at the end of each period. It is worth mentioning that the impact of dollar/ shekel exchange rate is regarded as one of restricting factors of growth of sovereign debt. Most of domestic debt, in addition to overdrawn balances at banks, is in Israeli shekel (about 70 percent of domestic debt), subsequently, any increase in the exchange rate of the USD against the NIS will result in a diminished USD-denominated value of this debt and vice versa. 38 Financial Stability Report - PMA Figure 4-3: Share of domestic credit granted to public and private sectors, 2010-2014 to a fluctuating credit demand by the government, it relates to the degree of concentration of credit 0 granted to the government, which constituted 74.7 69.4 25.3 20 30.6 of public indebtedness. As for the third feature, 2010 2011 2012 2013 2014 Government one quarter of total credit granted to all economic sectors, both resident and non-resident, during 69.1 40 33.4 ments of the elements of solvency and continuity 60 30.9 absence of necessary planning to fulfil the require- 80 Percent that characterizes the Palestinian budget and the 66.6 100 which reflects the state of constant confusion 71.5 steady flow of financing is maintained. Data point 28.5 The second feature relates to the extent to which a Private and public sectors (excl.govenrment) Source: PMA database. the last year. Despite the absence of firm evidence of competition so far, the continued borrowing of the government, in view of the current shortcomings of the budgetary structure, may crowd out the private sector for its share of bank credit on the medium and long run. Such a competition may adversely affect not only financial stability, but also the overall economic performance. Public-private sector competition raises interest rates, thwarting investment (one of domestic demand’s most important components), and subsequently, growth rates. From a different viewpoint, risks to the banking sector arise when credit granted to the government exceed banks equity, as this is considered the ceiling for bank credit extended to the government. Surpassing this ceiling is associ- Figure 4-4: Government credits as a percent of banks’ equity, 2010-2014 occasions, advising the government to resolve its 120 fiscal crisis and associated liquidity shortages away 100 pushing down credit granted to the government 40 to below the maximum permissible limits, as go- 20 vernment credit to banks equity dropped from 111.6 0 percent in 2012 to 100.9 percent in 2013, ultimately 2010 reaching 84.6 percent in 2014, thereby mitigating Source: PMA database. 2011 2012 2013 84.6 60 100.9 This policy, adopted by the PMA, was successful in 80 111.6 dermine financial stability and public confidence. Percent from the banking system, as that can possibly un- 92.8 alerts were raised by the PMA, on a number of 75.2 ated with heightened risks. Based on this criterion, 2014 bank risk exposure to government credit. • Civil servants One important aspect of public finance developments is the exposure to credit granted to civil service employees, which constitutes a source of risk endangering the soundness and robustness of the banking sector. In this context, data analysis shows a rise in credit extended to this segment of employees to about USD 885.6 million, or the equivalent to 18.1 percent of total credit, end of 2014 as compared to USD 727.4 million, or the equivalent to 16.2 percent of total credit in 2013. This sum represents 40.1 percent and 46.6 percent of total wages and salaries bill for 2013 and 2014, respectively. Chapter Four: Banking Sector Exposure 39 Despite numerous positive effects, related to multi-faceted economic and social indicators, which Figure 4-5: Credit granted to civil servant employees, 20132014 granting credits to civil servants entail, failure of 80 the government to meet its obligations towards its employees bounces back as the inability of banks leading ultimately to rising default rates, another form of dormant risk endangering finan- Percent employees to meet their obligations towards 40 23.7 22.2 20 cial stability. 0 It is worth noting that the impact of this kind 2013 2014 Percent of credit granted to resident private sector Percent of credit granted to public sector of risk is not solely restricted to exceptional instances related to political developments and the associated consequences of clearance revenues 57.8 53.0 60 Source: PMA database. detention and decline in foreign grants, but has a further disturbing aspect. Data reveal that the payroll cash deficit persists even when clearance revenue transfers and grants are resumed. The value of this deficit for 2014 totaled around NIS 569.7 million, equivalent to a full-month’s bill, and constitutes a 50 percent increase from 2013. Therefore, in assessing the risk of government failure to meet its employee salary obligations, this factor presents a higher risk than Israel withholding clearance revenues or foreign grants grinding to a halt. • Private sector companies contracted by the government Another source of threat to financial stability is the likely credit default by private sector companies and corporations who are suppliers or contractors to the government, especially those government payments to private sector suppliers are dependent on liquidity available. Such credit risk takes one of two forms. The first consists of pressure that creditor private corporations put on government by coercing it to borrow from banks in order to meet at least part of its outstanding obligations, otherwise threatening to suspend their business with the government. The second form relates to increased Figure 4-6: Government arrears accumulation, 2013-2014 100 80 private sector corporations supplying government, which will also coerce them to borrow from banks to settle payments related to their businesses. The end result is a vicious financing cycle encompassing banks and both the private and public sectors. For banks to receive loan payments, private sector Percent potential to compromise the financial positions of Percent of domestic pubic debt Percent of external public debt Percent of credit granted to other sectors (excl. government) 60 76.5 40 20 38.4 sufficient funds to pay. 40 Financial Stability Report - PMA 55.2 63.2 0 2013 suppliers must receive government payments which in turn depend on the government having 43.9 65.4 Source: PMA database. 2014 Private sector Credit granted to the private sector registered a rise of 17.7 percent end 2014 compared to 2013, thereby representing 74.7 percent of total credits from 69.3 percent in 2013. Total credit granted to the private sector totaled about USD 3,655.3 million, constituting about 30.9 percent of Figure 4-7: Credits granted to private sector, 2010-2014 40 total bank assets and 28.6 percent of nominal GDP by end of 2014. Percent of total asstes Percent of GDP 10 there are no significant differences between local and foreign banks in the ratio of public sector to about 70.3 percent of total credit over the period 28.6 30.9 24.9 27.8 24.7 23.4 0 private sector granted credit, as the average credit granted to the private sector by local banks was 27.8 11.6 percent increase for foreign banks. In general, 20 26.2 granted to the private sector by local banks, against 23.3 Percent Data point to a 23.4 percent increase in credit 23.0 30 2010 2011 2012 2013 2014 Source: PMA database. 2010–2014, while that ratio was 70.0 percent for foreign banks. As such, local and foreign banks are equally exposed to credit risks associated with the public and the private sectors. Credit granted to the private sector includes credit granted to companies, personal credit and credit extended through credit cards. Hence, risks associated with private sector Table 4-1: Credit granted to private and public sectors, 2010-2014 (Percent) Bank Local credit vary according to the segment to which the credit is extended. Risks Foreign associated with credit granted to companies are linked predominantly with economic developments, the level of economic activity and the Total Beneficiary 2010 2011 2012 2013 2014 Av. Private sector 70.9 69.3 67.9 69.1 74.3 70.3 Public sector 29.1 30.7 32.1 30.9 25.7 29.7 Private sector 71.1 68.7 65.2 69.6 75.2 70.0 Public sector 28.9 31.3 34.8 30.4 24.8 30.0 Private sector 71.0 69.0 66.5 69.3 74.7 70.1 Public sector 29.0 31.0 33.5 30.7 25.3 29.3 Source: PMA database. impact of political conditions, whereas risks associated with personal credit are predominantly linked to the stability and steadiness in the disbursement of salaries to employees, especially that credit extended to public employees constituted about 37.3 percent of all personal credit end of 2014. In addition, general economic conditions affect the ability of individuals to meet outstanding payments due dates. Credit granted to the resident private sector is distributed between corporates and personals, in addition to that granted in the form of credit cards. Additionally, a limited portion is extended to non-profit institutions serving households and inactive overdraft facilities. Credit granted to resident corporates (including non-profit organizations) amounted to about USD 1550.2 million, increasing by 26.5 percent over 2013 to represent about 42.7 percent of total credit granted to resident private sector, compared with 39.9 percent in 2013. Credit granted to corporates from local banks rose from 30.5 percent in 2013 to 33.3 percent in 2014, while credit from foreign banks rose from 24.0 percent to 29.8 percent, for the same period. Credit granted to corporates includes investment loans and short-term loans Chapter Four: Banking Sector Exposure 41 (overdraft). The former constituted about 77.1 percent of total credit granted to corporates, while the latter constituted the remaining 22.9 percent[32]. Credit granted to resident personals[33] amounted to USD 1978.6 million by end of Table 4-2: Credit granted to resident private sector by beneficiary, 2010-2014 (Percent) 2014, increasing by 13.7 percent over the previous year and constituting 54.5 percent of total credit granted to resident private Beneficiary 2010 2011 2012 2013 2014 Corporate 36.8 42.9 37.3 39.9 42.7 previous year. This increase is mainly att- Personal 56.4 52.6 58.8 56.7 54.5 ributable to the increase in personal credit Credit cards 1.9 1.6 1.6 1.5 1.4 granted by local banks, growing by 24.6 Non-profit institutions 0.0 1.0 0.6 0.5 0.4 Inactive overdraft 1.9 1.9 1.7 1.4 1.0 Total 100.0 100.0 100.0 100.0 100.0 sector as compared to 56.7 percent in the percent to constitute about 38.1 percent of local banks’ total credit portfolio, which signals a mounting interest in personal credit. Conversely, personal credit granted Source: PMA database. by foreign banks rose by 4.3 percent comprising 43.2 percent of their total credit portfolio by end of 2014. Given its limited size within the banking sector, credit extended through credit cards (personal or corporate) does not pose a significant risk to financial stability. Credit through credit cards totaled USD 49.3 million, representing about 1.4 percent of total credit granted by banks to resident private sector by end of 2014. It is worth mentioning that the larger part of this credit is extended by local banks, amounting to USD 37.8 million. Mortgage and housing sector Credits granted to the mortgage and housing sector[34] increased by 6.5 percent in 2014 over the previous year, to reach about USD 692.1 million. The used portion of loans was USD 548.8 million representing 11.2 percent of total credit granted by banks operating in Palestine end of 2014, opposed to 11.8 percent in 2013. Analysis of the mortgage and housing loan portfolio on the basis of bank nationality shows that loans granted by local banks fell from 40.5 percent of total portfolio value in 2013 back to 39.5 percent end of 2014. This contraction was to the advantage of foreign banks, with their share rising from 59.5 percent to 60.5 percent over the same period. Credit extended to the Palestinian mortgage sector as percent of total credit, equal to 11.2 percent, is significantly lower than the percentage in some neighboring countries, like Jordan where the ratio recorded around 23 percent, or Israel where it recorded 47.9 percent end-2014. It is, nonetheless, close to figures in some other countries like Turkey, with 10.1 percent, India with 13.2 percent, and Indonesia recording 15 percent end of 2014. [32] It is worth mentioning that overdraft facilities entail higher risks than loans. For this reason, the PMA imposed certain supervisory controls, most important of which is setting a bank’s maximum permissible limit for overdraft balance to total credit at 30 percent. Overdrafts granted to the government and public sector institutions are excluded from the overdraft value for the purpose of calculating this ratio. Likewise, overdrafts granted with cash guarantee are also excluded. [33] Personal credit includes loans guaranteed by mortgages, car loans, educational loans and other consumption loans. These loans are granted against multiple collaterals to reduce potential risks. [34] These include all credits directed for housing purposes, for example building, buying, completing or refurbishing property, buying land for building and living purposes, refinance or buying debt associated with housing. 42 Financial Stability Report - PMA Concerning risks associated with mortgage and housing loans, data show an increase in the ratio Figure 4-8: Credit granted to mortegage sector as a percent of total credits, 2013 of non-performing loans (NPLs) to total used loans 60 from 1.8 percent in 2013 to 2.2 percent in 2014 for 10 the same period. 8.1 it increased form 1.6 percent to 2.7 percent, over 15.0 20 10.1 2.0 percent to 2.8 percent, while for foreign banks 11.2 30 13.2 47.9 40 23.0 banks. The default ratio with local banks rose from Percent with foreign banks was higher than with local 47.2 50 all banks. It is notable that the default ratio’s rise rate remained comparatively low and did not ne Uk ra i US A In d ia e in es t Tu rk ey In do ne sia and housing loans portfolio, the sector’s default Pa l Despite this rise in the default ratio for mortgage Isr ae l Jo rd a n 0 Source: IMF database, PMA database, and Central Bank of Jordan database. pose a significant threat to financial stability. On the other hand, provisions allocated to counter the portfolio’s NPLs dropped from USD 3.9 million in 2013 to about USD 2.9 million in 2014, resulting in a drop in the coverage ratio to 24.2 percent NPLs value compared to about 41.9 percent in 2013. Together with other supervisory and prudential measures implemented by the PMA Table 4-3: Credit granted to private sector, 2012-2014 (Value in USD Credit portfolio and banks, these provisions million) Non-performing loans Number of loans Value of loans As a percent of used Loans (%) 175.6 116 6.0 3.4% play a pivotal role in mitigating risks associated with Bank Years Number of loans Value of loans 2012 7,508 234.0 the mortgage and housing Used loans loan portfolio. The issuance of Instructions No. (2/2014) helped organize the process 2013 7,475 263.0 190.5 87 3.8 2.0% of lending for mortgage and 2014 7,286 273.1 203.0 198 5.7 2.8% housing purposes based on 2012 5,218 367.9 316.7 62 8.1 2.6% 2013 5,725 387.0 337.0 43 5.5 1.6% 2014 5,837 419.0 345.8 53 9.3 2.7% 2012 12,728 601.8 492.3 178 14.1 2.9% 2013 13,200 650.0 527.5 130 9.3 1.8% 2014 13,123 692.1 548.8 251 12.0 2.2% the loan and the loan to the real-estate appraised value Local Foreign (LTV Ratio)[35], consequently mitigating credit risks by linking loan conditions, namely the term of the loan and the loan to the real-estate app- Total Source: PMA database. raised value (LTV Ratio), to the score of credit rating granted to a client following an accurate analysis of the credit behaviour of a consumer. This has encouraged borrowers to conform to the contractual terms of the loan, since a compliant borrower is more likely to attain a higher LTV ratio and a longer term for the loan. Indeed, a loan can be as high as 85 percent of the LTV and for a period as long as 25 years, pursuant to certain requirements specified by the [35] It is worth mentioning that during a meeting of the Central Banks and Monetary Authorities of the Organization of Islamic Cooperation (OIC) Member States in 2014, the Governor of Bank of Indonesia, Agus Martowardojo, commended the role of the PMA with regards to the macro-prudential measures it adopted and the monitoring of stability within the mortgage sector by linking borrowing capacities with the credit rating system through the Dynamic LTV Ratio, which is a policy unique to the PMA amongst central banks in the Middle East. This policy has allowed the PMA to adopt a judicious supervisory policy for the risk management of the mortgage loan portfolio in line with relevant international best practices. Chapter Four: Banking Sector Exposure 43 instructions. Moreover, such instructions encourage clients with high risk credit scores to adjust their credit positions and upgrade their scores to subsequently improve the chances of getting a loan. Table 4-4: Outstanding credits to SMEs by activity, 2013-2014 SMEs sector (Value in USD million) By end 2014, bank credit granted to SMEs amounSector ted to USD 528.4 million, of التسهيالت المتعرثة Outstanding loans 2013 which outstanding credit 2014 2013 Number 2014 value Number value constituted USD 398.2 milli- constructions 39.5 49.2 31 6.5 38 8.3 on, dropping by around 18.9 Commerce 293.4 195.2 361 38.1 250 24.1 percent from the previous Industry 40.6 38.6 58 3.9 49 3.9 year. Moreover, outstan- Agriculture 18.0 7.8 43 1.1 36 2.4 ding SMEs credits constitute Public administrations 45.1 34.1 75 2.6 39 0.9 about 8.1 percent of total Public sector 3.4 21.6 12 0.0 5 0.0 credit granted by banks by Financial sector 2.9 0.8 6 2.2 2 0.1 end of 2014. This figure refle- Personal & consumption 32.3 48.5 144 5.8 123 8.5 cts the modest level of credit Tourism 16.3 2.5 16 1.7 2 0.8 extended by banks to this Total 491.3 398.2 746 62.1 544 49.0 vital economic sector. Source: PMA database. Despite the modest volume, bank credit remained the main source of funding for SMEs. By end of 2014, bank credits constituted around 87.7 percent of total credit extended to these enterprises, which amounted to USD 453.9 million. Specialized lending institutions[36] were the second most important financier of SMEs, funding the remaining credits. Consequently, banks are more prone to credit risks associated with SMEs lending, given that income sources for these enterprises are irregular and, to a great measure, affected by political and security developments. economic activity in Palestine and in other Arab 8.2 8.6 10.6 8.6 16.8 23.8 6.8 Mexico 1.9 Chile Venezuala Russia Turley G.Britain India Indonesia Bangladesh 2.3 Malaysia ries. This is so despite the fact that the majority of Palestine general, when compared to other foreign count- 1.6 0 Eygpt portion of economic activity represented by GDP, 0.5 5 6.7 10 the modest levels of financing offered to SMEs as a in Palestine specifically and in Arab countries in 12.7 15 Iraq with 2.5 percent. These figures are an indication of Percent was 1.6 percent or Iraq with 0.5 percent or Sudan 22.5 20 2.3 percent[37]. Yet, Palestine is better off than some Arab countries, like Egypt where the ratio recorded 20.8 25 as per IMF latest data which reported the ratio at Greese tine in comparison to many countries worldwide, Belgium Figure 4-9: Outstanding loans to SMEs as a percent of GDP, 2013 2.5 credit extended to SMEs as percent of GDP in Pales- Sudan Analysis also points to the decline in the ratio of Source: IMF database, PMA database, and Central Bank of Jordan database. countries is primarily dependent on SMEs. Such [36] Check Chapter Six which includes an analysis of SMEs lending portfolio by specialized lending institutions. [37] According to SMEs database of the PMA, this ratio was 3.1 percent, dropping from 3.9 percent in 2013. It should be taken into consideration that his ratio is affected by the definition of SME and the classification of the lending bank. 44 Financial Stability Report - PMA modest lending is indicative of the highly conservative bank credit policies with respect to SMEs, owing to the inadequate collaterals normally provided and the high levels of risk associating with such lending in general, especially given the current circumstances of the Palestinian economy. Figure 4-10: Sectoral distribution of SMEs defaulters, 20132014 Analysis of credit risks associated with SMEs loan portfolio shows the ratio of NPLs to total outstan- 70 ding SME loans was 12.3 percent by end of 2014, 2014 50 Percent banks. From a different perspective though, it represented about 39.3 percent of total NPLs with banks, amounting to USD 124.8 million by the end 40 30 20 of 2014. This indicates that SMEs-associated credit 10 risks are a significant factor that should be taken he rs Ot ism ur n co ns To io pt ice s Se ric um tu ul rv re ry st In Ag Co remains under control and does not represent a Co ns tr m m uc the banking system. Yet, the SMEs default ratio du n tio er ce 0 into consideration when assessing credit risks for serious threat to financial stability. 2013 60 equivalent to 1 percent of total loans granted by Source: PMA database. The sectoral distribution of SMEs defaulters shows that the commerce sector acquired the highest relative importance with 61.4 percent in 2014, compared to about 49.1 percent in 2013. Personal and consumer loans sector came second with 9.4 percent, compared to 17.4 percent, followed by the constructions and real estate sector with 10.5 percent, compared to 16.9 percent in 2013. Exposures to external sectors Non-residents Credit granted by banks operating in Palestine is concentrated in resident sectors of the local economy. The average share of these sectors from total credit granted over the period from 2010–2014 was 98.8 percent. The share of non-resident sectors, on the other hand, did not exceed 0.5 percent of total credit granted in 2014, and 1.2 percent of average total credit over the aforementioned period. This also applies to a great extent to the nationality of the lending bank, as credit granted by local banks to non-residents during 2014 amounted to about USD 6.6 million, representing a mere 1.0 Table 4-5: Destribution of credit portfolio by beneficiary, 2010-2014 (Percent) Bank Local percent of total credit, whereas credit granted to non-residents by foreign Foreign banks amounted to USD 16.3 million, or 1.2 percent of their total credit portfolio. It is noteworthy that credit granted to non-residents during 2014 was the Total Beneficiary 2010 2011 2012 2013 2014 Average Resident 98.4 98.7 98.9 99.4 99.8 99.0 Nonresident 1.6 1.3 1.1 0.6 0.2 1.0 Resident 97.7 99.1 98.9 99.1 99.3 98.8 Nonresident 2.3 0.9 1.1 0.9 0.7 1.2 Resident 98.0 98.4 98.9 99.2 99.5 98.8 Nonresident 2.0 1.6 1.1 0.8 0.5 1.2 Source: PMA database. lowest in eight years. Chapter Four: Banking Sector Exposure 45 From the discussion above, it is clear that the degree of risk associated with credit granted to Figure 4-11: Lending and deposit rates in Palestine, 20102014 non-residents is limited and insignificant, and 15 does not represent a source of concern to financial stability in Palestine, particularly that supervisory granting facilities to non-residents. Foremost among these measures is the stipulation, according to Instructions No (5/2008), that such faci- 2012 2013 2014 5 0 lities should be deployed exclusively in Palestine Loans within a scheme to encourage investment. Also, Deposits Loans JD they could only be extended provided adequate collaterals are presented and set aside, in case of 2011 10 Percent measures govern and control the mechanism of 2010 Deposits Loans USD Deposits NIS Source: PMA database. cash collateral, or registered to the bank, in case of in-kind collateral. Otherwise, any credit granting will require the PMA’s prior written approval. Interest rates In light of the absence of a national currency, the PMA advocated a policy of non-intervention with respect to determining interest rates, allowing rates to move with the markets, as dictated by the bank’s internal policy and inter-bank competition. On these grounds, the Palestinian banking sector remained exposed to risks associated with exchange rate fluctuations in the main currencies in circulation (USD, JD and NIS), specifically for the deposit rate which is far more sensitive to interest rate cuts due to hedging policies with regard to depositing surplus liquidity in these currencies in banks abroad, particularly in currency-issuing countries. Lending rates, on the other hand, tend to be more sensitive to rate hikes. Analysis of lending and deposit interest rates for 2014 showed that the spread (difference) between Figure 4-12: Currency composition as a percent of banks assets in Palestine, 2010-2014 the lending and deposit rates improved compared 50 to 2013, dropping from 6.9 percent to 5.6 percent interest rate (check Chapter Three) dropped from 7.9 percent in 2013 to 6.7 percent in 2014, or by 1.2 percentage points. This reflects the relatively enhanced efficiency of financial intermediary within the banking system, as inter-bank competitiveness heightened in light of several measures Percent the NIS. In general, the spread for the compound JD 2010 2011 NIS Others 40 for the USD, from 7.1 percent to 7.0 percent for the JD and from 10.3 percent to 9.5 percent for USD 30 20 10 0 2012 2013 2014 Source: PMA database. and policies adopted by the PMA. Some of these measures were related to bank merger processes and the creation of larger and competing bank entities; geographical dispersion and financial inclusion as well as credit bureau which bolstered prompt and efficient credit decisions, in addition to many other relevant policies and decisions. However, despite the relative improvement, the net interest margin for Palestine remains the highest in comparison with other, particularly neighboring, countries, as previously elaborated in Chapter Three. 46 Financial Stability Report - PMA Exchange rates Exchange rate risks are one of the major risks threatening the Palestinian economy, in general, and the banking system, in particular, as a Figure 4-13: Annual change in USD exchange rate against NIS, 2010-2014 10 8 in the USD/NIS exchange rate (and likewise JD/ 6 NIS rate) have a particular impact on the gover- 4 nment budget, and therefore, the economy and financial system as a whole. This is so because Percent result of the multiple currency system. Changes 2 0 the government receives international grants in 2- foreign currencies (mostly the USD and the EUR), 4- while the bulk of its expenditures is in NIS (ma- 6- inly wage and salary expenditures). Inevitably, 8- exchange rate fluctuations cast their influence Source: PMA database. on the budget deficit. 2010 2010 borrowed from the banking system. As such, the 2014 2011 2012 2013 2014 60 Percent domestic debt (about 70 percent) and exposed 2013 80 tes affect the value of public debt especially that driver for public debt fluctuation, since most 2012 Figure 4-14: Credit structure by currency, 2010-2014 On the other hand, changes in the exchange ra- USD/NIS exchange rate is regarded as a major 2011 balances with banks are in NIS, as previously 40 20 elaborated. 0 With respect to the banking industry, banks constantly attempt to align its assets and liabilities USD JD NIS Others Source: PMA database. with the different currencies, and take prudential measures against exchange rate risks, especially Figure 4-15: Deposits structure by currency, 2010-2014 that the USD accounted for about 42.4 percent 50 of total assets end of 2014, whereas assets in JD 2010 It is worth noting that, the USD/NIS exchange rate (and likewise the JD/NIS) witnessed acute fluctuations in the past years amidst a state of uncertainty. Despite tending to rise markedly in 2014Q4, the USD/NIS rate recorded an average an- Percent 26.6 percent. The remaining currencies accounted for about 3.6 percent of total assets. 2011 2012 2013 2014 40 accounted for about 27.4 percent and in NIS about 30 20 10 0 USD JD NIS Others Source: PMA database. nual drop of about 0.9 percent compared to 2013. Chapter Four: Banking Sector Exposure 47 This fluctuation significantly impacted the currencies’ relative importance for both credit and deposits. Thus, credit in NIS to total credits dropped from 33.7 percent in 2013 to 29.5 percent in 2014. This decline was for the advantage of both the USD and JD, resulting in a rise in credit in USD from 55.0 percent to 58.0 percent, and a rise in the share of the JD from 10.5 percent to 11.9 percent. The share of remaining currencies stood below one percent of total credits. Likewise, customers’ deposits underwent certain changes on the grounds of exchange rate fluctuation. The relative importance of deposits in NIS rose from 29.0 percent in 2013 to 30.8 percent in 2014. Similarly, the relative importance of deposits in JD rose slightly from 25.4 percent to 25.7 percent. These increases were at the expense of the relative importance of deposits in USD, which dropped from 41.7 percent to 39.7 percent, and the remaining currencies, which dropped from 3.9 percent to 3.7 percent. Placements abroad The value of banks’ placements abroad[38] increased by 8.4 percent end of 2014 compared to 2013 to total USD 3,822.1 million, constituting around 39.6 percent of total deposits (customers’ deposits + bank deposits + PMA deposits) against 38.2 percent in 2013. Despite this slight increase, this percentage remained below the maximum limit set by the PMA at 55 percent. In terms of nationality, local banks’ placements abroad constituted about 29.6 percent, totalling USD 1,402.5 million, and representing 24.9 percent Figure 4-16: Blacements abroad as a percent of total deposits, 2010-2014 60 of total local banks’ assets by end of 2014. On the 50 other hand, placements abroad for foreign banks cent of their total deposits, totalling USD 2,419.6 million, or the equivalent of 40.7 percent of total foreign banks’ assets. On one hand, these ratios signal the mounting attractiveness of deposit investment in the local economy to local banks, thereby fostering economic activity. This is so to a lesser degree for foreign banks which still prefer 40 Percent operating in Palestine constituted about 49.2 per- 30 20 10 0 2010 2011 2012 2013 2014 Source: PMA database. to deploy their deposits abroad. On the other hand, these ratios imply that foreign banks are more susceptible to external threats than local banks. As a result of diversification, risks associated with placements broad also vary, as they relate to exchange rate and interest rate risks, country risks, or market and economic risks in general. Balances placed abroad accounted for the largest share of total placements (74.3 percent), amounting to USD 2,839.8 million. Thus they represent the main contagion channel of external risks, exposing the Palestinian banking sector to external banking and financial crises. The second contagion channel is banks’ investments abroad, which mainly concentrate in the form of different securities comprising 24.2 percent, amounting to USD 926.2 million. This channel reflects the risks and fluctuations that may face global stock exchanges and financial markets. Yet, this channel’s impact remains less hazardous than [38] According to PMA instructions No. 5/2008, article 5/7, placements abroad are defined as “cash balances deposited with banking financial institutions outside Palestine, in addition to investments, whether in financial markets or as credit granted to be exploited abroad and include certificates of deposit, bonds issued by foreign governments or institutions, investment in stocks of foreign companies, foreign investment funds and syndicated loans and any other facilities extended for the purpose of investment outside Palestine”. 48 Financial Stability Report - PMA that of the first channel. The third contagion channel is the channel of credit extended outside Palestine, comprising about 1.5 percent of total placements and amounting to USD 56.1 million, which is a generally modest percentage that does not pose any grave threat to financial stability, especially in light of the controls imposed by the PMA on credit abroad, which requires PMA pre-approval. In general, historical data on placements abroad point to a gradual downturn, and subsequently, a decrease in the exposure of the Palestinian banking sector to external risks, as opposed to an upturn in the exposure to local risks, especially that the decline in placements abroad was accompanied by a rise in domestic credit as a result of PMA policy to reinforce the banking sector’s role in economic development. On the grounds of this policy, credit as percent of customers’ deposits followed an upward trend to reach 54.8 percent by end of 2014 from 31.1 percent in 2008, whereas placements abroad as percent of total deposits fell to 39.6 percent from about 56.1 percent over the same period. Credit gap The credit gap is defined as the difference between the actual credit-to-GDP ratio and its long-term trend[39]. Gauging this gap provides Figure 4-17: Blacements abroad and credit facilities, 20102014 60 an early warning indicator to predict potential 55 is primarily intended to protect banks against 50 excessive lending and the associated credit and default risks. It is worth mentioning that the computation of the credit gap depends on a group of factors; most important of which is the availability of long time-series of data, the calculation method of average credit to GDP ratio on the long-run and its susceptibility to economic shocks, in addition Percent risks of banking crises. The credit gap indicator 56.1 50.9 48.4 45 43.5 42.4 40 54.8 54.0 35 39.6 38.2 36.8 30 2010 2011 2012 Blacements/total deposits 2013 2014 Credits/customer deposits Source: PMA database. to measurement errors. In this context, analysis for 2014 shows a pronounced private sector credit gap increase, especially during Q4, when the gap reached about 3.34 percent compared to about 1.60 during the previous quarter[40], against a growth of -0.10 percent from the corresponding quarter of 2013. This ratio exceeds that set in the requirements of Basel III at 2 percent. The rise in the gap at the end of 2014Q4 is attributable to the implications of the Israeli aggression against Gaza Strip, which resulted in the upsurge in credit granted to the Strip during that quarter by 12.5 percent over the previous quarter. Furthermore, the relative importance of credit granted in GS on annual basis rose from 11.0 percent end of 2013 to 11.7 percent end of 2014. This hike comes on the grounds of unprecedented policies endorsed by the PMA to alleviate the suffering of Gazans. Shortly after the cessation of the aggression, the PMA issued a circular[41] which required banks to postpone borrowers’ due payments in all banks operating in GS. Pursuant to this circular, [39] For further details on the computation methodology and definition of credit gap, check the following: Bank of International Settlements, “Guidance for national authorities operating the countercyclical capital buffer”, Basel Committee on Banking Supervision, December 2010. [40] It must be noted that the time-series used to compute the credit gap is relatively short in the Palestinian case, which may affect the precision of the calculations. Additionally, the value of the indicator changes with the change in period for which the indicator is computed. [41] Circular No. (135/2014) dated August 28, 2014. Chapter Four: Banking Sector Exposure 49 outstanding loan payments due dates (from individuals, institutions and companies) were shifted forward in time by 6 months, starting from the beginning of the aggression in July 2014 until the end of 2014. Any fees or additional interests accrued on delayed payments were waived. Additionally, banks were exempt from setting aside provisions required to counter delayed payments and also from the prepayment requisite equal to 10 percent of the value of postponed payments to be rescheduled. Figure 4-18: Credit gap of the Palestinian private sector, 2010-2014 8 Credit gap 6 Growth rate (right) 20 4 10 2 0 0 -10 -2 -4 -20 -6 -30 2013 Q3 Q1 Q3 2012 Q1 Q3 2011 Q1 2008 2009 2010 Q3 Q1 Q3 Q1 Q3 Q1 Q3 2006 2007 Q1 Q3 Q1 Q3 2004 2005 Q1 Q3 Q1 Q3 2002 2003 Q1 Q3 Q1 Q3 Q1 Q3 Q1 2001 Percent Percent 30 2014 Source: PMA database. On the other hand, studies[42] suggest that a weak relation exists between the credit gap and real GDP, as the correlation is influenced by the size of the gap and the economic and financial crises faced by relevant economies. Correlation is negative when the credit gap is small and when no measures were implemented to alleviate the impact of shocks. Similarly, it is negative for periods that follow economic and financial crises. For remaining cases, the relationship is either positive, or non-existent. In the case of Palestine, available data show a weak but negative correlation between the credit gap and real GDP (correlation factor equal to -0.196). This is attributed, as illustrated in figure (4-18) to the modest size of the credit gap in addition to the multiple economic and political crises that have impacted the Palestinian economy, last of which was the Israeli war against GS mid-2014. Box 2: Crisis management during the war on Gaza Strip in 2014 From the beginning of the Israeli aggression against GS commenced on July 8, 2014, the PMA set up a crisis management cell that worked around the clock, during and after the war. With full concordance and cooperation with banks and the Association of Banks in Palestine (ABP), a number of measures were implemented during the aggression to safeguard the soundness of the banking system’s assets and banking service continuity to citizens during the war, paramount during periods of seize-fire. Within the context of preserving business continuity of banking services during the war, the following measures were implemented: • Enactment of bank business continuity plans and convening consultancy meetings on a daily basis. • Supplying branches with necessary means to ensure business continuity (electrical generators, fuel). • Provision of sufficient liquidity in advance of the crisis. [42] Drehmann M. and Tsatsaronis K. “The credit to GDP gap and countercyclical capital buffers: questions and answers”. BIS Quarterly Review, March 2014. 50 Financial Stability Report - PMA • Distributing cash across branches in case of emergency and avoiding cash concentration at near-border branches. • Feeding ATMs with cash as required and ensuring adequate liquidity. • Ensuring the possibility of cash withdrawal from different PoS. • Reinforcing security and safety procedures. • Timely decision-making (working hours and closure of branches in periods of seize-fire as agreed upon). • Appointment of a spokesperson for each bank. • Constant deliberations before issuing statements to the media. • Publishing press-releases to reassure the public. • Offering directions to customers seeking banking services, and identifying the bank branches and offices and ATMs to be visited during the war. • Facilitating relief operations. On the other hand, the PMA made important decisions to organize banking with regards to clearance, payment and settlement systems and credit rating. These were as follows: • Suspending the collection of bounced checks fees from check issuers. • Suspending credit rating using the bounced check system. • Suspending credit rating for borrowers (individuals, companies and institutions). • Waiving conditions on mortgage loans for loans obtained through credit rating based on the LTV ratio. • Granting borrowers wider-ranging allowances by raising the ratio of monthly installments to total income from 50 percent to 65 percent. • Postponing installments due for private, corporate and institution debtors until the end of 2014. • Suspending the collection of delay fees on postponed installments. • Issuing instructions to banks and money changers that specify the exchange rates for the main currencies in GS according to the globally prevalent rate with a 100 points margin a day (1 NIS only). Otherwise the transfer is to be paid to the beneficiary in the original transfer. The PMA warned that appropriate action will be taken against non-compliant banks and money changers in order to protect the rights of citizens. Once hostilities against Gaza Strip ceased, the PMA carried forward its efforts to alleviate the suffering of Gazan citizens. Out of the deeply-rooted commitment of the PMA and the banking system to their social responsibility, an unprecedented measure was implemented. Accordingly, based on understandings between the PMA and the banks operating in GS and for the period extending from the beginning of the war in July 2014 until end of 2014, bank administrations were required to delay the collection of all outstanding loan installments due or to-be-due within the aforesaid period. This was to apply to personal, corporate or institutional loans, provided the delay is requested by the borrower in writing. The request was to be accepted even in the case the guarantor’s written approval could not be obtained. At the same time, no extra fees or additional interest were to be charged on the delayed loans. The PMA also announced that it would look favorably into exempting banks from setting aside necessary provisions to counter deferred loan instalments under the above-mentioned conditions. It also exempted banks from the pre-requisite of a 10 percent payment for the rescheduling of delayed installments, as per the related circular issued by the PMA to banks. To further support banks in this process, the PMA reduced the risk reserves from 2 percent to 1.5 percent in order to boost profitability of banks and help preserve their financial positions. Chapter Four: Banking Sector Exposure 51 Additionally, the PMA issued a special circular specifying the check collection mechanisms at the clearing room in GS for settlement by banks in accordance to maturity dates, starting from the beginning of the Israeli aggression. The first five days of clearing room operations were dedicated solely to sort problems regarding bounced checks. Following this period, the checks were presented for clearing according to their due dates distributed over several clearing sessions to give branch management, the check issuer and beneficiary the appropriate time allowance to adjust their situations and thereby evade the creation of a liquidity crisis. The PMA emphasized the need to operate in accordance to the previously issued circulars at the beginning of the Israeli aggression which stipulated that no bank fees were to be charged on bounced checks drawn on any customer account. The PMA also confirmed the continued suspension of the customer rating, whether individuals, companies or institutions, by the bounced checks system until further notice, to facilitate the return of merchants and business owners to usual business after the aggression had ceased. On a related note, following the recent war on GS, the PMA launched an initiative in collaboration with the World Bank Group to establish a small enterprises loan insurance fund to help revive economic activity in GS. The initiative takes into consideration the fact that such facilities constitute a major instrument which is capable of addressing the SMEs financing gap through developing specifically-tailored banking instruments that help SMEs overcome challenges brought about by war, while encouraging the banking system to assume its role as a main driver of the economy in line with sound banking standards. It is anticipated that the initiative implementation will commence in 2015. 52 Financial Stability Report - PMA Chapter Five Financial Soundness Indicators Overview Financial Soundness Indicators (FSIs) are regarded as tools of great prominence in macroprudential analysis of financial systems. According to IMF methodology, these indicators are divided into two main groups: the first is the set of core indicators, and the second is the set of encouraged indicators. FSIs are also generally divided into four sub-groups: capital adequacy indicators, asset quality indicators, liquidity indicators, and earning and profitability indicators. The analysis of developments in these indicators over time reflects the health and robustness of the banking sector during the period of analysis, and allows forecasting of some of the potential risks and taking appropriate measures. The PMA gives particular attention to these indicators, among others. It computes their values for the Palestinian banking sector on a regular basis, to precisely determine the level of financial safety and identify potential risks that might surround the Palestinian banking system. In this context, the FSIs analysis showed positive results in general, in light of the judicious policies and regulations pursued by the PMA. However, banking sector remains vulnerable to external risks and shocks like the rest of the economy’s sectors. This chapter deals with the analysis of these indicators and the prominent risks surrounding Palestinian banking sector during 2014. Capital adequacy indicators The PMA dedicated special attention to strengthening the financial positions of banks operating in Palestine by boosting bank capital, as the first line of defense, thus enabling financial institutions to withstand shocks. This comes as part of a PMA plan intended to make the banking system more immune and capable of withstanding both expected and unexpected potential risks. Such a feature becomes especially crucial in light of volatility and uncertainty that prevail in the endogenous and exogenous environment. Clearly, the plan’s other goal is to boost bank competitiveness, both locally and abroad. By the end of 2014, paid-up capital increased by 5.2 percent compared with 2013, to reach USD 976.0 million. This raised its importance in the ownership equity and liabilities structures to 66.7 percent and 8.3 percent, respectively. The strengthening of bank capital has reflected positively on the banks’ ability to absorb the expected and unexpected losses that can extend to depositors’ and lenders’ money. In its future plans, the PMA seeks to further raise banks’ capital to reach USD 100 million, within the plan of promoting banking and financial stability and raising bank competitiveness in Palestine[43]. The most prominent indicators that measure the capital risk include: [43] In this context, it is worth noting that the paid-up capital of two of the banks operating in Palestine has exceeded USD 100 million in 2014. Chapter Five: Financial Soundness Indicators 53 Regulatory capital to risk-weighted assets (capital adequacy ratio) By end 2014, the capital adequacy ratio measured Figure 5-1: Capital adequacy ratio, 2010-2014 for all banks operating in Palestine was 18.9 per- 25 cent compared with 20.0 percent at end 2013. This 24 ratio is considered a leading indicator of financial increase in capital base, the former growing by 15.1 19 17 16 the previous year. ratio remained above the minimum limit set by the 21 20 18 percent and the latter by 9.1 percent compared to Despite this marginal decline, the capital adequacy Foreign banks 22 Percent rease in risk-weighted assets that outpaced the Domestic banks 23 stability in the financial system characteristics matrix. This slight drop is attributed to an inc- All banks 15 2010 2011 2012 2013 2014 Source: PMA database. Basel Committee (8 percent) and the PMA (12 percent). Moreover, it stands as one of the best capital adequacy ratios internationally, as capital ratio recorded 17.9 percent in Saudi Arabia, 15.9 percent in Turkey, 16.8 percent in China and 14.3 percent in Israel, end of 2014[44]. As for banks it Egypt[45], it reached 13.0 percent, while for banks in Jordan, the ratio amounted to 17.4 percent on 30 June 2014[46]. In terms of nationality, the capital adequacy ratio in Palestine continued to show disparity between local and foreign banks by end 2014, averaging 16.3 percent for the former against 21.7 percent for the latter. It is also observed that the aforementioned disparity between the two bank groups is constantly widening as greater risk-weights are given to high-risk assets of local banks that fall within a risk-weighting category of 70 percent and above, hence constituting 41.0 percent of total risk-weighted assets as opposed to 32.9 percent for foreign banks. This category of high-risk assets incorporates supervised credit, non-performing loans in addition to the fixed assets. Through raising capital levels, encouraging mergers, and expanding reserves, the PMA continuously seeks to reinforce bank capital base, in general, and the capital base for local banks, in specific, in a manner that bolsters their risk-withstanding capacities. Nonperforming loans (less provisions) to core capital During 2014, the ratio of non-performing loans Figure 5-2: NPLs (less provisions) as a percent of core capital, 2010-2014 7 (less provision) to capital showed an improvement by dropping to 4.0 percent compared to 4.7 percent In terms of nationality, this ratio exhibited dispa- Percent 3 2 all banks, local and foreign banks alike. By end of 1 2014, local banks registered a ratio of 5.9 percent 0 banks registered 2.3 percent, compared to 3.3 percent for the same period. [44] International Monetary Fund, www.imf.org [45] Central Bank of Egypt, www.cbe.org.eg [46] Central Bank of Jordan, www.cbj.gov.jo 54 Financial Stability Report - PMA Foreign banks 4 rate results, albeit following a downward trend for compared to 6.5 percent in 2013, whereas foreign Domestic ban 5 in 2013. This reflects the enhanced capacity of capital to cope with credit risk. All banks 6 2010 Source: PMA database. 2011 2012 2013 2014 Core capital to total assets The ratio of core capital to total assets[47] shows the extent to which a bank’s core capital covers total assets. This ratio is set at a minimum of 3 percent by Basel standard requirements. For Palestine, this ratio registered 10.1 percent for all banks end of 2014 compared with 10.0 percent end of 2013. With respect to bank nationality, this ratio was 9.7 percent for local banks compared to 9.9 percent in the previous year, whereas, for foreign banks, it was 10.5 percent compared to 10.1 percent from the same period. These figures are considered satisfactory when it comparison with some other countries as, for example, Israel recording 7.1 percent end of 2014, Jordan 12.5 percent end of 2014Q2, Turkey 11.3 percent end of 2014Q3 and Algeria 7.5 percent end of 2013[48]. Asset quality indicators The assessment of asset quality is of great Figure 5-3: Core capital to total assets, 2010-2014 significance being directly related to credit risks 13 fully meet obligations (interest, loan principal 12 or both) on time, which may result in a finan- 11 cial loss adversely affecting bank earnings and 10 capital. Asset quality can be inferred from a set of indicators, most notably the following: Non-performing loans (NPLs) to total loans This ratio is regarded as a one of the most significant asset quality indicators reflecting the risk degree assigned to the credit portfolio, given that Percent that arise due to the customer’s inability to All banks Domestic banks Foreign banks 9 8 7 6 5 2010 2011 2012 2013 2014 Source: PMA database. it is normally closely linked to economic and political developments, and in the Palestinian case, to fiscal developments. In view of inconsistent government revenues, payment of outstanding loans extended to civil servants depends on the regular payment of the civil service salary bill. To a certain degree, payment of outstanding loans extended to private-sector commodity and service suppliers to the government also depends on the government meeting its obligations towards these companies and suppliers. Since government payments are, in turn, dependent on fiscal stability, any fiscal turbulence may compromise the ability of both civil servants and private sector suppliers to meet their obligations to banks. Despite unfavorable economic developments occurring over the year, the ratio of NPLs to total loans continued on a downward path, declining to 2.5 percent from 2.9 percent in 2013. This figure is regarded as low when compared to other countries, like Jordan and Egypt, for example, where the recorded ratio was 7.0 percent and 9.1 percent, respectively, at the end of 2014Q2. In Israel the ratio was 2.2 percent by end of 2014 and reached 2.8 percent in Turkey by end of 2014Q3, while in Algeria and Lebanon it recorded 10.6 percent and 4.0 percent, respectively, by end of 2014. [47] This is regarded as a financial leverage ratio which was previously used to assess bank capital adequacy, prior to Basel Committee standards. One of its disadvantages is that it does not take into account the various risks associated with the different types of assets. The capital in the numerator stands for the core capital or Tier 1capital. According to Basel III requirements, this ratio has to equal or exceed 3 percent. [48] Financial Stability Indicators, IMF website, www.imf.org Chapter Five: Financial Soundness Indicators 55 This decline in the ratio of NPLs in Palestine was Figure 5-4: NPLs to total Loans, 2010-2014 concomitant with an ongoing growth in total cre- 6.5 dit, increasing by 9.3 percent in 2014, compared to 6.7 percent in 2013. This low figure reflects the Percent database established by the PMA. Domestic banks Foreign banks 5.5 enhanced efficiency of credit-decision making, in view of the steady improvement in the credit All banks 4.5 3.5 Moreover, this ratio declined for both local and foreign banks operating in Palestine. For local banks, it dropped from 2.3 percent in 2013 to 2.1 percent in 2014 and for foreign banks from 3.5 percent to 3.1 percent. In a related context, structural analysis of NPLs, based on default time periods, shows the subdu- 2.5 1.5 2010 120 hile, loans classified as losses dropped from 82.8 80 Percent total NPLs, to reach 10.2 percent in 2014. Meanw- culminated by end of 2014 in the launch of version III of this system, which is characterized by wider 2010 2012 2013 2014 Figure 5-6: The structure of NPLs in foreign banks, 2010-2014 120 80 Percent rulings related to banking lawsuits and other leasing companies, and real-estate developers. 2011 Source: PMA database. data disclosure, including the disclosure of court institutions, such as retailers, utility companies, Losses 0 100 information with regards to some private sector Doubtful 20 to the remarkable merits of the credit informati- PMA’s strenuous efforts to develop this system Substandard 40 The improvement of the ratio of NPLs is attributed and improved the credit portfolio quality. The 2014 60 compared to 7.0 percent in 2013. on system, which markedly reduced credit risks 2013 Figure 5-5: The structure of NPLs in foreign banks, 2010-2014 100 opposed to a hike in doubtful loans to 8.4 percent 2012 Source: PMA database. ed relative importance of substandard loans[49] to percent in 2013 to reach 81.4 percent in 2014, as 2011 Substandard Doubtful Losses 60 40 20 0 2010 2011 2012 2013 2014 Source: PMA database. [49] Based on PMA instruction No. (1/2008), loans which are 91 to 180 days overdue are classified as substandard loans and require provisions of 20 percent of their value; loans which are 181 to 360 days overdue are classified as doubtful loans and require provisions of 50 percent of their value and loans overdue by more than 360 days are classified as losses and require provisions of 100 percent of their value. 56 Financial Stability Report - PMA Sectoral distribution of loans This indicator reflects the degree of concentration in credit granted to various sectors. A high volume of credit granted to a particular sector increases the degree of risk to which the banking sector is exposed, as the ability to repay loans is linked to economic developments and the unforeseen fluctuations and changes associated with that sector. Figure 5-7: Sectoral concentration of credits, 2010-2014 40 ration, with the exception of the public sector, which accounted for about 25.3 percent of total 2014 rs he Ot od s g Go er um Co ns rs fin an cin ice s re rv Se Ca accounted for most of the credit. The ratios of credit granted to these sectors ranged between tu Ag Co m ric ul m er st ce ry ns In du or tio ct se ic bl Pu land development, in addition to consumer loans 2013 0 concentration ratios shows that the sectors of trade; services[51]; real-estate, construction and 2012 10 by related PMA instructions[50]. Analysis of sectoral uc ined below 20 percent of total credits as required 2011 20 tr 2013. Concentration ratios in other sectors rema- Percent credit granted, compared with 30.7 percent in 2010 30 ns lestine points to the absence of sectoral concent- Co In general, the sectoral credit distribution in Pa- Source: PMA database. 18.8 percent for financing of consumer goods, 17.0 percent for real estate and construction (including land development), 15.2 percent for general trade, 10.1 percent for services, 5.3 percent for industry and 4.0 percent for other services. Meanwhile, the share of the agriculture sector stood at around 0.9 percent of the total credit granted in 2014. Coverage of non-performing loans This ratio shows the extent to which NPLs are Figure 5-8: Provision coverage for bad loans, 2010-2014 75 covered by provisions. A rise in this ratio is a sign of the enhanced capacity of banks to withstand 70 king sector, hence a higher degree of financial stability. Analysis of consolidated data for all banks operating in Palestine points to a small increase in the rate of coverage of NPLs by provisions from 58.8 percent in 2013 to 61.4 percent end of 2014, signaling a relative improvement in the capacity of banks to face potential losses in the credit portfolio. Percent and cover credit risks that may threaten the ban- 65 60 55 50 2010 2011 2012 2013 2014 Source: PMA database. [50] According to PMA Instructions No. (5/2008) dated 29 December 2008, article 5/6/1, the ratio of granted (outstanding) credit to any economic sector must not exceed 20 percent of total granted (outstanding) credit. [51] For the purposes of this analysis, the services sector includes tourism-related services, restaurants, freight transport and transportation and securities financing. Chapter Five: Financial Soundness Indicators 57 Earning and profitability indicators During 2014, net income (before tax) for banks operating in Palestine recorded a decline by 2.5 percent over the previous year, to reach the level of USD 196.1 million. Several indicators are used to evaluate a bank’s ability to generate profit, to effectively manage resources and improve utilization in order to realize profits. These indicators are directly proportional to the degree of banking safety, as higher earnings and profitability boost the ability of equity to counter the effects of asset risks. The most important earning and profitability indicators are the following: Return on average assets (ROAA) By end of 2014, the ROAA for banks operating in Palestine fell back to about 1.7 percent from 1.9 percent in the previous year. It is notable that this ratio receded for all banks, local and foreign alike, during the year as compared with 2013. The ratio dropped from 1.8 percent in 2013 to 1.6 percent in 2014 for local banks, and from 2.1 percent to 1.8 percent for foreign banks, for Figure 5-9: Return on average assets (ROAA), 2010-2014 2.5 All banks Despite this decline, the ROAA for Palestine remains high and satisfactory when compared with some countries in the region. In Jordan and Egypt, for example, the ROAA recorded 0.7 percent and Percent the same period. Domestic ban Foreign banks 2 1.5 1.0 percent by end of 2014Q2, respectively, while ROAA for Israel was 0.8 percent and 2.5 percent 1 2010 for Saudi Arabia by end of 2014. Likewise, in Turkey, it recorded 1.7 percent end of 2014Q3 and in 2011 2012 2013 2014 Source: PMA database. Lebanon 1.2 percent end of 2013. Return on average core capital (ROAE) ROAE dropped for all banks operating in Palestine Figure 5-10: Return on core capital (ROAE), 2010-2014 from 18.7 percent in 2013 to 17.2 percent in 2014. 30 This decline affected both local and foreign banks. While ROAE declined for local banks from 17.0 Percent percent over the same period. Domestic ban Foreign banks 25 percent in 2013 to about 16.9 percent, ROAE for foreign banks declined from 20.1 percent to 17.4 All banks 20 15 Nonetheless, these figures scored well compared to countries of the region, as for example in 10 Jordan and Egypt, where it recorded 5.8 percent and 14.5 percent, respectively. As for Israel, it recorded 11.7 percent and 18.2 percent for Saudi Arabia, end of 2014. Turkey recorded 15.2 percent end of 2014Q3, and Lebanon’s ROAE reached 14.1 percent end of 2013. 58 Financial Stability Report - PMA 5 2010 Source: PMA database. 2011 2012 2013 2014 Net interest income (interest margin) to gross income Net interest income to gross income for banks operating in Palestine suffered a downturn, falling from 74.9 percent in 2013 to 72.2 percent in 2014, driven by an increase in net non-interest income by 8.1 percent of gross income, as opposed to an increase in net interest income by 4.0 percent. This fallback was seen for both local and foreign banks, recording about 69.0 percent for local banks, as opposed to 76.1 percent for foreign banks. However this ratio Figure 5-11: Net interest income to total income, 2010-2014 80 remains high compared to some countries in the region, reaching 58.2 percent in Israel and 66.5 70 percent in Turkey at the end of 2014Q3, and 65.0 percent in Lebanon at the end of 2013. In general, this decline indicates the growth of Percent percent in Saudi Arabia at the end of 2014; 67.3 60 50 banking sector profits as a result of other secondary activities such as currency trading and fees 40 2010 and commissions earned on banking services. 2011 2012 2013 2014 Source: PMA database. Non-interest expenses to gross income The non-interest expenses to gross income indicator increased from 54.8 percent in 2013 to 60.1 percent in 2014. This rise is attributed to a growth in operational expenses by 17.1 percent from 2013 to reach about USD 294.5 million. The growth in operational expenses was due to an increase in employee-related expenses by about 11.3 percent. In spite of this rise, employee expenses as percent of total operational expenses dropped to 52.3 percent from about 55.0 percent in 2013. As for nationality, non-interest expenses to gross income recorded about 63.1 percent for local banks and about 57.3 percent for foreign banks in 2014. Liquidity indicators Liquidity indicators reflect the bank’s ability to meet expected and unexpected demands for cash or, in other words, the availability of sufficient cash to cover depositors’ cash withdrawals and other demands for credit without being exposed to losses resulting from the sale of any bank asset. This requires the distribution of bank resources across diverse assets, as the main purpose of cash availability is to boost both depositor and creditor confidence. Liquidity is also a sign of good management and an assurance of the ability of the bank to meet its obligations. The main indicators used to gauge liquidity risks are the following: Liquid assets to total assets At the end of 2014, the ratio of liquid assets to total assets recorded a drop to about 35.5 percent from 39.5 percent in 2013. This slump is attributed to a rise in fund utilization in less liquid items such as credit granting and different “low liquidity” investments with long maturity terms (exceeding one year). In spite of the fallback of this indicator, liquid assets acquired still a satisfactory share of gross banking sector assets, in comparison with corresponding ratios for neighboring countries. For example, it was 15.7 percent in Israel and 22.3 percent In Saudi Arabia, at the end of 2014; 49.6 percent in Turkey at the end of 2014Q3; and 22.7 percent in Lebanon at the end of 2013. Chapter Five: Financial Soundness Indicators 59 With regards to bank nationality, a drop in this Figure 5-12: Liquid assets to total assets, 2010-2014 ratio for both local and foreign banks can be 50 observed when compared to 2013. For foreign All banks Domestic ban Foreign banks 45 banks the ratio recorded was about 36.7 percent, Percent compared to 42.1 percent in 2013, while for local banks it reached about 34.0 percent in 2014, compared with 38.6 percent a year earlier. This analysis generally suggests that local banks are 40 35 30 more inclined to have lower liquidity balance than their foreign counterparts, considering 25 that local banks outstripped foreign banks in 2010 credits-to-assets ratio. 2011 2012 2013 2014 Source: PMA database. Liquid assets to short-term liabilities “regulatory liquidity” The liquid assets to short-term liabilities ratio Figure 5-13: Liquid assets to short-term liabilities, 2010-2014 indicates whether short-term bank liabilities 60 have maturity periods congruent to those of All banks Domestic ban Foreign banks bank liquid assets, such that a bank can meet its obligations without being exposed to liquidity 55 Percent crises or losses. PMA instructions require banks to maintain a minimum of 25 percent regulatory liquidity. This requirement reflects positively on other liquidity ratios, pushing them within the 50 45 acceptable liquidity levels. In general, this ratio shows a bank’s ability to cover liabilities which 40 are susceptible to rapid withdrawal at any given 2010 time and without prior notification by these This indicator dropped during 2014 to 700 600 liquid assets. While liquid liabilities 500 USD million increase for liquid liabilities than for 400 300 1.4 percent over the same period. With 200 respect to bank nationality, foreign and 100 respectively. 60 Financial Stability Report - PMA Source: PMA database. Q3 14 20 14 Q1 Q3 West Bank branches 20 Q1 20 13 13 12 Q3 20 Q1 20 3 12 20 1 11Q 20 11Q Q3 Gaza branches 20 10 Q1 10 20 Q3 20 09 Q1 52.5 percent and 52.2 percent in 2013, 20 09 Q3 20 08 20 08 Q1 0 20 48.3 percent in 2014, compared to about 2014 800 percent in 2013 as a result of a higher local banks recorded the same ratio of 2013 Figure 5-14: NIS cash liquidity (dollar-denominated), 2008-2014 reach 48.3 percent compared to 52.7 vious year, liquid assets increased by 2012 Source: PMA database. liabilities’ holders increased by 1.6 percent over the pre- 2011 On a different note, and despite defusing the liquidity crisis affecting banks operating in Palestine due to the accumulation of NIS cash surpluses, particularly in the West Bank, liquidity risks persist given Israel’s adamant violation of signed agreements and unremitting threats of punitive economic measures against the Palestinian government. In consequence, the liquidity crisis, which is the result of exogenous factors, remains one of many challenges facing financial stability. In this context, it is worth noting that during 2014, the shipment to Israel of about NIS 9 billion was authorized; of which NIS 4.4 billion were shipped to the Bank of Israel via the Bank of Palestine and NIS 4.6 billion were shipped via Jordanian banks operating in Palestine directly to their Israeli correspondent banks. As for GS, spoilt notes worth NIS 200 million were replaced and coins worth NIS 1.9 million were allowed into the Strip. By end of 2014, the ratio of NIS cash liquidity to total assets of banks operating in Palestine shrank to about 11 percent, compared to about 30 percent end of 2013; a sign that the ratio is now drawing closer to normal pre-crisis levels. Table 5-1: NIS cash shipped from Palestine to Israel, 2013 Items 2013 2014 Banks' branches operating in WB Direct shipping from Jordanian banks 4,740.6 4,594.9 Shipping from bank of Palestine 4,860.3 4,400.0 Total NIS surplus shipped to Israel 9,600.9 8,994.9 Shipping NIS coins to banks' branches 4.0 1.9 Replacing a damaged cash 50.0 200.0 Banks' branches operating in GS Source: PMA. Chapter Five: Financial Soundness Indicators 61 Chapter Six Non-Banking Financial Institutions Overview One important component of the Palestinian financial system, beside the banking sector, is the non-banking institutions, currently undergoing a process of steady development and growth, driven by unfaltering efforts made under the supervision of the PMA and the PCMA. The two bodies work, each within its scope of specialization, to regulate and foster the growth of these institutions. Non-banking institutions include specialized lending institutions and money exchange institutions, supervised by the PMA; and the Palestine Exchange-PEX, insurance companies, mortgage companies and financial leasing companies, supervised by the PCMA. Altogether, they are considered a main creditor of various economic sectors. During 2014, non-banking institutions witnessed several financial and legislative developments, which had both direct and indirect effects on the financial system and economic activity in general. Examination and monitoring of these institutions is of special importance with regards to the promotion of financial stability, as eventually banking and non-banking institutions are interrelated, whether directly or indirectly. This chapter undertakes an analysis of the risks associated with non-banking financial institutions during 2014 and their impact on financial stability. Money changing sector By end of 2014, PMA-licensed money changers and money-changing companies rose by 3.7 percent to reach 280, of which 237 are in the WB and 43 in GS[52]. With respect to the legal form, there were 199 money-changing companies as opposed to 81 money changers (individuals engaging in currency exchange), with six money-changers having rectified their legal status from individually-run businesses to companies during 2014. At the level of regulatory development, the PMA eagerly continued to promote the soundness and stability of the money-changing sector, as a main pillar of the Palestinian financial system during 2014. PMA efforts also extended to raising awareness of customers, so as to safeguard them against falling victims to illegal businesses, most importantly money-laundering. To that end, the PMA issued the Anti-Money Laundering Manual for Money Changers in line with international recommendations and [52] In view of the expiry of the period designated to receive licensing applications as set forth in its circular released on 10 September 2013, the PMA announced it will no longer receive applications for licensing money-changing companies or new branches starting from 10 March 2014. Chapter Six: Non-Banking Financial Institutions 63 standards released by the Financial Action Task Table 6-1: Money changers in Palestine, 2010-2014 Force (FATF) and the Palestinian Anti-Money Laundering Decree Law No. (9) of 2007. Additional- Item ly, in collaboration with the Palestinian Banking 2010 2011 2012 2013 2014 Institute (PBI) and the Financial Follow-up Unit Corporate 95 154 173 184 199 (FFU), the specialized Palestine Anti-Money La- Individual 165 130 103 86 81 Total 260 284 276 270 280 undering Accreditation (PAMLA) program will be delivered to compliance officers and supervisors in the field of the money exchange business. Source: PMA database. On a different note, a draft version of the instructions on compliance was prepared, incorporating the concepts of compliance risks, procedures and conditions for the appointment and the responsibilities of the compliance officer supervising money changers and money-changing companies. These instructions await endorsement and issuance. Furthermore, money changers and money-changing companies were notified in Circular No. (167/2014) that they are required to disclose any cash or unrefined precious metals that are brought into or outside the country through crossing borders. Additionally, a new draft of the Presidential decree on the organization of the exchange profession was prepared by the PMA and currently awaits ratification by the President. In terms of developing tools for supervision over money changers and money-changing companies, a manual on on-site inspections was developed to suit the nature of the money exchange business and its associated operational risks. It included sections on the accounting systems, standard business hours instructions and instructions on detecting counterfeit money. It is worth mentioning that a software program to activate the off-site supervision was developed. With respect to financial developments Table 6-2: Main financial indicators of money changers, 2011-2014 during 2014, analysis of performance indi- Item cators of the money-changing sector point 2011 2012 2013 2014 to a rise in the sector’s assets by about 6.7 Capital 35.9 42.7 44.5 46.4 percent compared to 2013, to reach around Ownership equity 36.5 48.2 46.6 46.1 USD 52.9 million. Additionally, capital[53] rose Profits 1.8 1.8 0.4 0.8- by 4.3 percent to reach USD 46.4 million. Yet, Total expenses 3.6 5.2 5.4 5.0 ownership equity dropped by 1.1 percent as Current assets 35.1 46.8 47.1 49.9 a result of realized losses during 2014 which Fixed assets 2.1 2.7 2.5 2.8 amounted to about USD 847 thousand op- Total assets 37.0 49.4 49.6 52.9 posed to profits worth USD 394 thousand in 2013. Source: PMA database. Total cash deposits and guarantees amounted to about USD 3.0 million by end of 2014, of which company insurance guarantees captured the largest share of 43.3 percent, followed by cash deposits with a 31.9 percent share. The remaining share was divided between branching insurance guarantees with 5.4 percent, bank guarantees with 11.7 percent and transfers insurance with 7.7 percent. [53] On 29 January 2014, the PMA board of directors made the decision to postpone until further notice the effective raise the capital of money-changing companies (regular companies). 64 Financial Stability Report - PMA date for the requirement to This aforesaid review suggests Table 6-3: Outstanding loans granted to licensed specialized linding institutions, 2014 that financial indicators for the money-changing sector had an insignificant impact and did not pose a serious risk to financial stability, particularly in light of PMA supervisory instructions and on-site follow-up. In contrast, the phenomenon of unlicensed money-changers persisted, especially in GS. This was the main risk associated with the Institution Credits No. of Credits value in West Bank Gaza Strip FATEN 61.4 63.1 63.9 54.7 FEATAS 18.0 13.0 14.2 27.8 REEF 9.0 5.9 8.3 10.7 ACAD 5.5 5.8 6.6 2.8 ASALA 4.3 10.7 4.6 4.0 IBDAA 1.8 1.5 2.4 0.0 Total 100.0 100.0 100.0 100.0 Source: PMA database. money-changing sector which can adversely affect financial stability, given that these money-changers engage in practices that are deemed illegal by the PMA. Such practices include, among others, the acceptance of deposits, which may expose citizens to crimes of fraud and deception. Therefore, to safeguard financial stability and safety, the PMA is relentless in alerting citizens to the hazard of dealing with any unlicensed party. Specialized lending institutions The number of PMA-licensed specialized lending institutions[54] by end of 2014 was 5 institutions, out of 14 engaged in the business of specialized lending. Licensed lending institutions conduct their business through a network of 63 branches (including headquarters). At the regulatory level, the PMA carried through its work to regulate and control specialized lending institutions. In that context, it issued in 2014 a number of new instructions intended to promote financial stability of these institutions and underpin their status within the Palestinian economy. Instructions No. (01/2014) were issued to organize the process of granting of housing loans and mortgages using the dynamic LTV ratio, in a manner that mitigates potential associated credit risks. This was achieved by linking the conditions of the loan or mortgage, namely the term of the loan and the loan to the real-estate appraised value (LTV Ratio), to the credit score granted to a client. Furthermore, the PMA issued Instructions No. (2/2014) on the classification of loans/financing and the creation provisions. These instructions require all specialized lending institutions to create a risk reserve equal to 1 percent of the overall credit portfolio or outstanding regular facilities. The instructions also specify different categories for loans and nonperforming loans and the corresponding provisions to be set aside[55], as well as the procedures and conditions of loan and facility scheduling. On a different note, and in line with PMA efforts to reinforce supervision over specialized lending institutions and boost their role played within the Palestinian financial system, a standardized financial and statistical report form [54] Licensed institutions are in the process of rectifying their statuses to become either profit or non-profit organizations. The licensed institutions are: Faten, Asala, ACAD, Reef, and Ibdaa. Later to the year of this report in January 2015, the PMA granted final license to VITAS as a specialized lending institution. In the meantime, three other licensing applications are under examination. [55] Based on PMA instruction No. (2/2014), non-performing loans were classified into four categories as follows: Supervised loans are loans with installments of principal loan, interest or returns which are 31- 60 days overdue and require the allocation of provisions equal to 25 percent of the value. Substandard loans are installments of principal loan, interest or returns which are 61-90 days overdue and require provisions of 50 percent of their value. Doubtful loans are loans with installments of principal loan, interest or returns that are 91 – 180 days overdue and require the allocation provisions equal to 75 percent. Losses are loans which have installments of principal loan, interest or returns more than 180 days overdue and require provisions of 100 percent of their value. Chapter Six: Non-Banking Financial Institutions 65 (Call Report) was prepared, similar to the one used by banks. From mid-2014 onwards, the institutions began to use this form on quarterly basis, in accordance with the manual specially compiled to facilitate and standardize the completion of financial statement preparation. Another guide on off-site analysis for the inspection of these institutions was also developed, while a guide for on-site inspection is currently being prepared. It is expected that PMA on-site visits to inspect the operation of specialized lending institutions will commence during 2015. With respect to the activity of specialized lending institutions during 2014[56], the number of beneficiaries of granted loans was about 45,517 with an outstanding loan total value of about USD 97.0 million and an average value per loan of USD 2,141, divided between the WB, with a share of 72.3 percent, and the GS with a share of 27.7 percent. The Female beneficiaries held a share of about 38.5 percent of this portfolio. Faten, a licensed lending institution, captured the highest share of the activity of specialized lending institutions, whether on the basis of number of beneficiaries, the value of loan portfolio or geographical distribution. Faten’s share of the outstanding loan portfolio was equivalent to 61.4 percent and of the number of beneficiaries 63.1 percent. Its activity was distributed between the WB and GS, where it acquired 63.9 percent and 54.7 percent of the region’s portfolio value, respectively. The average value of loans granted by Faten was USD 2,077. VITAS, another licensed lending institution, ranked second and Reef third as per the ranking shown in (Table 6-3). It is worth mentioning that Reef ranks first on the basis of the loan value, as the average loan value granted by Reef was USD 3,125, whereas the lowest ranking was Asala with an average loan value equal to USD 882. The credit activity distribution for specialized lending institutions points to a high degree of market concentration in the lending business. Further to the fact that a single institution captures a 60 percent share of the institutions’ loan market, the Herfindahl index[57] reached about 4,223 points with regard to loan value and 4,339 with regard to number of loans. Both figures strikingly exceeded the acceptable critical concentration threshold set at 1,800 points. The index revealed weak competitiveness between the lending institutions, which calls for calculated measures to bolster competitiveness and reduce concentration; and consequently the risk degree associated with such concentration. Lending institutions primarily Table 6-3: Outstanding loans granted to licensed specialized linding institutions, 2014 depend for financing resources on domestic and external Institution borrowing, in addition to their own capital. The volume of their operations is rather small as opposed to banking operations, rendering their impact on financial stability relatively limited; the ratio of their outstanding facilities to total bank facilities did not exceed 2.0 percent by end of 2014. It Credits No. of Credits value in West Bank Gaza Strip FATEN 61.4 63.1 63.9 54.7 FEATAS 18.0 13.0 14.2 27.8 REEF 9.0 5.9 8.3 10.7 ACAD 5.5 5.8 6.6 2.8 ASALA 4.3 10.7 4.6 4.0 IBDAA 1.8 1.5 2.4 0.0 Total 100.0 100.0 100.0 100.0 Source: PMA database. [56] The figures are based on the consolidated balance sheet of specialized lending institutions licensed by the PMA. Since this is the first consolidated balance sheet, comparison with previous years was not possible. [57] The Herfindahl Index is expressed as: H=∑i=1= (MSi)2 , where (H) is Herfindahl Index, (MSi) is bank (i)’s share of the overall variable for which concentration is to be calculated, e.g. value of loans or number of loans. A concentration is considered high if H is > 1800 point, which is the approved threshold in the USA. 66 Financial Stability Report - PMA is worth mentioning that the PMA encourages banks to finance specialized lending institutions through exempting such financing from the allocation of a 9 percent required reserves. Loans granted to SMEs Specialized lending institutions are considered key creditors of SMEs[58], having provided around 28,050 loans with a value of about USD 55.7 million are outstanding loans. This value represents 57.4 percent of total outstanding loans extended by specialized lending institutions (amounting to USD 97 million by end of 2014). The loans were diversified across different economic sectors at varying ratios. The trade sector Figure 6-1: Credits granted from specialized lending institutions to SMEs by sector, 2014 claimed the largest share of around 40.9 percent of total outstanding loans to SMEs (granted by lending institutions only), which is indicative of Construction 1.6% Others 1.8% Services & public utilities 16.9% a high degree of concentration conducive to a high degree of credit risk related to that sector. Ranking second was the agriculture sector with Commerce 40.9% Agriculture 22.4% 22.4 percent; public services and utilities with 16.9 percent, and industry and mining with 16.4 Industry 16.4% percent, while construction and real-estate acquired a mere 1.6 percent and other sectors including consumer loans and tourism 1.8 percent of total Source: PMA database. value of outstanding loans granted to SMEs. On the other hand, SME non-performing loans (NPLs) amounted to USD 6.7 million by end of 2014. These loans amounted to USD 6.7 million, representing about 12.0 percent of their SMEs outstanding loan portfolio (a ratio close to the default ratio in the housing loans portfolio by banks equivalent to 12.3 percent). However, with respect to total outstanding facilities granted to SMEs by banks and specialized lending institutions, the ratio of SME NPLs constituted around 1.5 percent only, valued at USD 453.9 million by end of 2014. Subsequently, SME NPLs did not pose a significant risk to macro financial stability, yet they may pose risks to lending institutions, given that about 93.5 percent of total NPLs of the SME loan portfolio were loans granted by specialized lending institution. Figure 6-2: Defaults in SMEs by sector, 2014 Services & public utilities 23.0% Analysis of the NPL portfolio for SMEs by specialized lending institutions for 2014 showed that the highest default ratio was by the trade sector Commerce 46.4% Agriculture 18.8% at 46.4 percent owing to the high credit concentration within that sector, followed by the public Industry 10.3% utilities and services sector at 23.0 percent, the agriculture sector at 18.8 percent and, ranking Construction 0.3% Others 1.2% Source: PMA database. [58] The source of information concerning credit facilities in the PMA database for facilities granted to SMEs, which incorporates data on licensed specialized lending institutions in addition to data of UNRWA, the Palestinian Banking Corporation and the Establishment for the Management and Development of Orphans Funds. Chapter Six: Non-Banking Financial Institutions 67 fourth, was the industry sector at 10.3 percent. The severity of default is related to the risks associated with each sector of the economy, which in turn is dependent on political and security developments and measures imposed by the Israeli occupation. Mortgage and housing loans Compared to 2013, the value of the housing loans and mortgage portfolio granted by specialized lending institutions rose by 8.4 percent in 2014, to reach about USD 70.9 million representing 9.3 percent of the total portfolio of banks and lending institutions combined. The value of outstanding housing loans and mortgage portfolio was about USD 47.4 million representing 8 percent of that for banks and lending institutions combined. Analysis of the quality of the portfolio of lending institutions shows that its NPLs constituted about 19.4 percent of the total portfolio by end of 2014. This ratio is considered high when compared with the mortgage portfolio of banks equal to 2.2 percent. This is indicative of the high degree of risks associated with loans granted by lending institutions in the housing and mortgage business. This is probably attributable to the fact that borrowers dealing with these institutions are mainly low-income borrowers. This ratio, however, does not exceed 1.5 percent, which amounted to about USD 596.2 million by end of 2014. Being a small ratio, it has insignificant impact on financial stability in general. Apart from its minute share, the default ratio is considered insignificant because lending institutions hedge credit risks by setting aside debt provisions with coverage of 8.9 percent of the total housing and mortgage NPLs they provide. In comparison, the coverage is equivalent to 24.6 percent for banks. Securities sector (Palestine Exchange-PEX) During 2014, PEX continued to make steady progress as one fundamental cornerstone of the Palestinian financial system and a facet of the advanced infrastructure underpinning this system. In terms of achievements that foster financial market performance in general, PEX passed an important milestone on 2 September 2014 by securing a place on the FTSE “Watch List”[59], having fulfilled all required criteria for promotion to a frontier market status. This is one of many steps aimed at placing PEX on the map of global investment. The achievement helps PEX to enhanced its competitiveness within regional and international markets and remains an important step towards a possible promotion to FTSE’s emerging market category in the long-horizon. This achievement was the result of PEX successfully meeting several criteria with regards to integrity and transparency, information depth and disclosure mechanisms, in the presence of an independent supervisory body monitoring its performance (considered a key reason for this selection). PEX also benefitted from the absence of constraints on foreign ownership and the easy market access offered to foreign investment, while at the same time, operating an effective trading mechanism with a zero-tolerance to failed settlement of transactions. One positive aftereffect of the addition of PEX to the FTSE Watch List is that it gives the market momentum and wider exposure on the international investment scene, thereby drawing the attention of both regional and international specialized financial institutions and investment funds. As a result, PEX can move forward to a more advanced status that boosts regional and international competitiveness. [59] These are released by the indexing group “Financial Times Stock Exchange”, upon which countries are classified into groups: developed, advanced emerging, secondary emerging and frontier. A Watch List incorporates countries nominated for promotion or demotion and is revised on annual basis. 68 Financial Stability Report - PMA Similarly, the PCMA succeeded in securing full membership to the International Organization of Securities Commissions (IOSCO)[60], which is the supreme professional association of organizations that regulate and supervise financial markets. The acceptance of the PCMA membership application came in a meeting held on the 21st of February 2014 in Malaysia. Having become the world’s 124th IOSCO full member, Palestine was also accepted as the 101st signatory to the Multilateral Memorandum of Understanding (MMOU). The admission to the IOSCO is expected to have positive consequences on the Palestinian securities sector, affecting the investment climate in general and fostering investor confidence in the securities listed in PEX. To investors, and -foreign ones in particular-, this membership represents an international testimonial affirming the compliance of the Palestinian securities sector to the IOSCO international standards and principles of regulation and monitoring, as required by all member states. Consequently, the membership is expected to contribute to boosting of investment attractiveness of the Palestine Exchange, considering that foreign investors give great attention to the IOSCO membership of the financial market supervisory body when making their investment decisions. On a different note, and following the delisting of the Palestine Mortgage & Housing Corporation (PMHC) due to change in legal status to become a private shareholding company, the number of listed companies fell to 48 from 49 in 2013. PEX held 245 trading sessions during the year, during which 181,545,154 shares were traded, marking a drop in traded shares by 10,6 percent compared to 2013. The market value of traded shares was USD 3,187.3 million, dropping by about 1.9 percent against the previous year, executed through 41,257 trading transactions, which is 7.3 percent less than in 2013. By end of 2014, the PEX Index (Al-Quds) closed at 511.8 points declining by 5.5 percent against the previous end-year close. This setback came as a result of a drop in the indices of all sectors, with the exception of the insurance sector, which rose by about 2.8 percent. The remaining sector indices fell, registering a drop for banking and financial services by 4.2 percent; for services sector by about 5.8 percent; for the industry sector by 0.9 percent and for the investment sector by 0.3 percent. As for trading by sector, the investment sector Figure 6-3: General index of Palestine Stock Exchange, 2010-2014 560 continued to rank first acquiring 40.3 percent 540 of total number of traded shares, equivalent to capitalization. Banking and financial services 520 Point 17.1 percent of listed companies’ total market 500 came second, accounting for 36.7 percent of total 480 number of traded shares, the equivalent of 26.4 460 percent of total market capitalization. Services sector followed accounting for 16.9 percent of total number of traded shares, the equivalent of 440 2010 2011 2012 2013 2014 Source: PMA database. [60] The International Organization of Securities Commissions (IOSCO) develops international and technical standards to be advocated by its members. All financial market supervisory associations seek to join IOSCO as it provides an international endorsement that the regulatory frameworks used by those bodies to regulate and monitor securities markets meet international standards and requirements. The approval of the IOSCO membership and the admission to the Multilateral Memorandum of Understanding (MMoU) is a lengthy process that requires strenuous effort to meet the legal and technical requirements of the Memorandum, including adjusting and developing the regulatory and technical framework. Membership to this Memorandum is of immense significance as it binds members to full cooperation in the area of financial market supervision and protection of investor rights. The Memorandum requires the cooperation and exchange of information from member states in order to prevent fraud, price manipulation, insider trading, or any manipulative practice that might adversely impact sound trading in the financial markets of member states. Chapter Six: Non-Banking Financial Institutions 69 44.6 percent of total market capitalization. Insurance sector claimed 3.5 percent of total number of traded shares, the equivalent of 3.3 percent of total market capitalization. Finally, industry accounted for 2.6 percent of total number of traded shares, the equivalent of 8.6 percent of total market capitalization. Table 6-4: Main indicators of Palestine Stock Exchange, 2010-2014 Item 2010 2011 2012 2013 2014 Trading volume (million shares) 230.5 184.5 147.3 203.0 181.5 Traded value (USD million) 451.2 365.6 273.4 340.8 353.9 Market capitalization (USD million) 2,449.9 2,782.5 2,859.1 3,247.5 3,187.3 Value of traded shares to GDP (%) 5.1 3.5 2.4 2.7 2.8 Market capitalization to GDP (%) 27.5 26.6 25.3 26.0 25.0 Turnover ratio (%)* 18.4 12.6 9.7 10.5 11.1 Number of transactions 82,625 61,928 41,442 44,425 41,257 Number of trading sessions 249 248 249 241 245 Number of member companies 10 10 9 8 8 Number of listed companies 40 46 48 49 48 Al-Quds index (point) 489.6 476.9 477.6 541.5 511.8 • Turnover ratio = Traded value/market capitalization. Source: PCMA database. PEX performance has been adversely affected in the aftermath of the latest war against Gaza Strip, which lasted for more than 50 days during the third quarter of 2014. The war inflicted severe damage on the Palestinian economy, both directly and indirectly, reflecting directly upon the business results of the private sector. These unfavorable results were a clear evidence of the impact of political risks and the state of instability on the investment climate in Palestine on the whole. Table 6-5: Sectoral indicators of Palestine Stock Exchange, 2014 Market Sector capitalization (USD Number of trading sessions Traded value (USD million) million) Trading volume (million shares) Number of listed companies Banking & financial services 840.5 8,099 111.6 66.6 8 Insurance 105.2 1,193 4.3 6.4 7 Investment 545.3 16,552 109.5 73.1 9 Industry 273.7 2,773 9.1 4.8 12 Service 1,422.6 12,640 119.3 30.6 12 Total 3,187.3 41,257 353.9 181.5 48 Source: Palestine Stock Exchange. 70 Financial Stability Report - PMA On a different note, the financial depth indicator, measured by the ratio of stock market capitalization to GDP, improved during 2014, rising from 24.4 percent in 2013 to 25.1 percent. This ratio is still modest when compared to other Arab and regional stock exchanges, like for example the Amman Stock Exchange, where it recorded 75.8 percent by end of 2014[61]. Regionally, PEX ranked fourth, after Iraq, Figure 6-4: Indecies of Arab Stocks Exchange, 2014 Kuwait, and Muscat, among 6 other Arab 35 financial markets which witnessed a Iraq 1.7 Kuwait 1.8 Muscat 5.6 5.6 4.8 5 Palestine 10 Amman Dubai -20 Casablanca This inconsistent performance was reflec- AbuDhbi -15 Bahrain disparate performance results during 2014. Tunisia -10 Qatar -5 scope of Arab stock exchanges, which saw index tracking the performance of financial 12.0 0 is not regarded exceptional within the ted in the Arab Monetary Fund’s composite 16.2 14.2 Saudi 15 18.4 Khartoum improvement in key indicators. It is worth Percent 10 Arab stock exchanges which registered Damascus 25 20 Beirut decline in key indicators, as opposed to mentioning that the decline of PEX 31.6 30 -0.5 -2.4 - 5.5 -7.2 -13.4 - 18.7 Source: PMA database. Arab markets (denominated in US dollars) which recorded a drop of 14.5 percent over 2013. Likewise, the S&P AFE40 Index, which was launched by Standard & Poor’s (S&P) in partnership with the Arab Federation of Exchanges (AFE), recorded a drop of 4.1 percent compared to 2013. As for liquidity indicators, given their significance to financial markets, the PEX turnover rate increased from 10.5 percent to 11.1 percent, close to the average turnover rate of Arab stock exchanges, which recorded 16.5 percent for 2014[62]. This figure reflects an improvement in PEX liquidity for 2014. in 2014, holding shares equivalent to 42.5 100 8.2 5.9 3.2 2.5 Bahrain Damascus 11.1 Palestine Beirut 12.5 Amman 9.4 14.9 Tunisia Iraq 15.6 Casablanca stability perspective. Muscat any associated high risks, from a financial 20.7 above-said figures do not raise concern or Kuwait 0 23.0 shareholders, respectively. In general, the Khartoum 20 29.5 cent, 13.7 percent and 3.0 percent of all Qatar 40 34.8 Liberian and Saudi, constituting 12.5 per- AbuDhbi 60 39.5 shareholders were mainly Jordanian, 80 Cairo percent of securities market value. The 118.2 120 118.4 accounted for 4.8 percent of shareholders Dubai 140 Percent nership showed that foreign shareholders audi Figure 6-5: Turnover rates in Arab Stocks Exchange, 2014 On the other hand, analysis of shares ow- Source: PMA database. In fact, the entry of foreign investors to PEX has positive consequences on economic activity and the level of confidence in local investment. [61] 16th Annual Report, Amman Stock Exchange, 2014. [62] The figure represents the turnover rate for Arab stock exchanges over 2014, having excluded two outlier results, namely: Saudi Stock Exchange with 118.4 percent and the Dubai Stock Exchange with 118.2 percent. The remaining Arab stock exchanges’ turnover ranged from 2 percent to 40 percent. Chapter Six: Non-Banking Financial Institutions 71 Insurance sector Legislative and regulatory developments During 2014, the insurance sector made advances over the course of the year, given the earnest efforts made by the PCMA to boost the activity of this sector. To that end the PCMA issued Instructions No. (1/2014) on the professional code of conduct for insurance companies and Instructions No. (2/2014) concerning re-insurance arrangements and policies for insurance companies, which stipulate that insurance companies operating in Palestine shall put in place liquidity management plans and shall withhold no less than 20 percent of the share of consensual reinsurance premiums, provided this sum is released one year from the retention date. An advisory committee on insurance was founded, pursuant to Decree No (1/2014) to supervise and oversee insurance matters and develop insurance activity. The Committee membership includes PCMA chairman as Committee chairman, a member of PCMA board of directors as Committee vice chairman, head of PCMA Insurance Directorate as Committee coordinator, Director of the Palestinian Insurance Federation (PIF) as Committee member and an insurance expert appointed by PCMA board of directors. During 2014, the PCMA released a number of circulars to regulate insurance activity. Most important among these was Circular No. (C-2/2014), which requires companies to enclose the report of an expert actuary with their annual financial statements as a basic condition for PCMA approval of these statements. The distribution of profits on shareholders shall be prohibited, unless the actuarial report reveals a surplus of funds upon proper examination of the company’s financial position, and provided PCMA approval of profit distribution is granted. Another circular was also released in November 2014 which reinstalled the use of the Palestinian Electronic Vehicle Insurance System as of 16 November 2014. The Circular requires all insurance companies to issue vehicle insurance documents through this system only. Operational and financial activity By end 2014, the number of insurance companies in Palestine stood unchanged at 10 companies. The number of branches and offices fell to 111 compared to 114 in 2013, distributed across various regions in the WB and GS. Yet, the number of employees in the insurance sector rose by 9.3 percent to 1,175 employees by end of 2014. The number of agents and insurance producers dropped 4.7 percent to 215, by the end of the year. 29.1 28.1 25.6 10 Investments distributed across stocks and bonds, bank deposits and real estate, while accounts receivables constituted about 19.0 percent of total 0 Stocks Source: PMA database. 72 Financial Stability Report - PMA Bonds Deposits Properties 2.4 investments, and USD 64.5 million were foreign. 20 2.4 million of which USD 129.0 million were domestic Percent cent in the previous year, with a value of USD 193.5 17.3 30 constituted 50.5 percent, compared with 51 per- 2014 16.3 to USD 383.0 million. Of total assets, investment 2013 22.3 40 rose by 7.8 percent over that in 2013, to amount 29.9 during 2014, total insurance companies’ assets Figure 6-6: Investments of insurance companies by type, 2013-2014 26.6 As to financial activity of insurance companies Others assets receding by 2.3 percent. Insurance contracts constituted 7.7 percent down by 6.1 percent compared to 2013 and cash in banks and funds constituted 3.6 percent. On the other hand, insurance companies boosted both equity rights and capital, the former rising by 14.1 percent to USD 136.7 million by end of 2014, and the paid-in capital rising by 2.7 to USD 69.7 million. This positively affected the companies’ business results, which showed a net profit after taxes of USD 14.0 million, recording a hike of 12.9 percent compared to 2013. Analysis concerning insurance premiums indicated a growth in insurance premiums by 12.3 percent to reach about USD 171.0 million by end of 2014, alongside an increase in paid-in compensations by 21.9 percent to reach USD 108.1 million. It is worth mentioning that motor insurance premiums constituted the largest share (58.8 percent) of total premiums by end of 2014. Health insurance premiums ranked second with 18.4 percent, workers’ compensation insurance premiums with 8.7 percent, fire insurance with 4.9 percent and the remaining types of insurance premiums with 9.2 percent[63]. With regard to the sector’s soundness Table 6- 6: Financial indicators of insurance sector, 2012-2014 (Percent) indicators, data show a rise in total Indicator written premiums to total sharehol- 2012 2013 2014 der equity to 125.1percent compared Total insurance premiums- to-shareholder’s 132.8 to 134.4 percent in 2013. Net written equity premiums to total shareholder’s equ- Insurance premiums (net)-to-shareholder’s 111.9 ity dropped from 118.3 percent in 2013 equity to 109.5 percent. This ratio is indicative Change in shareholder’s equity 13.8 10.1 14.1 of the build-up of capital and reserves Holding premiums 84.3 88.1 87.5 in provision for net written premiums, Total expenses-to-total assets 10.8 11.1 11.1 and therefore is an indication of po- Reinsurer’s share of premiums 15.7 11.9 12.5 Reinsurer’s share of paid up claims 15.4 17.4 14.2 Average losses tential risks to the insurance sector, after deducting the risks transferred to reinsurers; an increase in this ratio signifies a heightened risk to capital. Likewise the ratio of holding premiums receded to 87.5 percent down from around 88.1 percent in 2013[64]. This ratio correlates positively with the degree of reliance on reinsurance. Moreover, administrative costs[65] also fell to 24.9 percent from 25.7 percent. This indicator reflects companies’ competence in the rationing of their 134.4 125.1 118.3 109.5 70.5 66.6 72.6 Shareholder’s equity-to-technical provisions 67.9 67.4 80.3 Technical provisions-to-paid up claims 181.3 200.5 157.4 Technical provisions-to-liquid assets 80.3 76.9 74.8 Liabilities and equity-to-liquid assets 170.3 158.6 168.3 Average administrative cost 25.5 25.7 24.9 Return on shareholder’s equity- ROE 11.7 13.6 13.3 Return on assets- ROA 3.7 4.4 4.7 Assets-to-GDP 3.0 2.9 3.0 Investment-to-GDP 1.6 1.5 1.5 Solvency margin 199.0 169.0 181.0 Source: PCMA database. [63] Included civil liability insurance at 1.8 percent, other general insurances at 1.8 percent, marine insurance at 1.0 percent, engineering insurance at 2.3 percent and life insurance at 2.3 percent. [64] This ratio represents the result of dividing net written premiums (total written premiums after excluding reinsurer share) over total written premiums. [65] This is calculated by dividing total administrative expenses by total premiums. Chapter Six: Non-Banking Financial Institutions 73 general expenses. Conversely, the sector’s loss rate (compensation/acquired or earned premiums[66]) rose to 72.6 percent compared to 66.6 percent in 2013. In tandem, shareholders’ equity coverage of technical provisions increased to 80.3 percent compared with about 67.4 percent in 2013. As for liquidity indicators, they exhibited a decline from the previous year. The ratio of liabilities to liquid assets rose to 168.3 compared to 158.6 percent in 2013. This ratio gauges the lapse in a company’s ability to settle its obligations to insurance document holders in case of liquidation. Furthermore, the ratio of technical provisions to liquid assets dropped to 74.8 percent from 76.9 percent, indicating a decline in liquidity available to the company against its technical provisions. As for profitability indicators, and despite a rise in profits before tax by 11.4 percent to reach USD 18.2 percent, the return on shareholders’ equity dropped slightly from 13.6 percent 13.3 percent in 2014. This is attributed to an increase in company equity rights and paid-in capital. On the other hand, an increase in return on assets, from 4.4 percent in 2013 to 4.7 percent in 2014, reflected a rise in the productivity and profitability of the sector’s assets. Additionally, the PCMA regularly calculates the financial solvency ratio for insurance companies, which represents the founding principle upon which the future of the industry rests. This ratio measures the availability of adequate funds to meet the insurance company’s financial obligations, as the company’s assets must not be jeopardized to pay off various obligations. Given normal circumstance, a company is able to face potential risks by payment of claims from the income accrued from new premiums, without the sale of any of the company assets. The financial solvency ratio for the entire sector rose to 181 percent in 2014 compared to 169 percent end of 2013, and is higher than the PCMA required limit set at 150 percent. These figures indicate that the insurance companies are well equipped to withstand the risks associated with the inadequacy of technical reserves to counter risks including company default. Concerning the relation and risk contagion channels between the insurance and the banking sectors, the insurance companies’ deposits with banks accounted for around 19.0 percent of their total investment by end of 2014, compared with about 21.5 percent in 2013. These deposits did not exceed 0.4 percent of total customer deposits with banks. On the other hand, credit granted to insurance companies by banks totaled about USD 3.6 million, constituting 0.07 percent of total credits granted by banks by end of 2014. These ratios clearly indicate that the insurance sector’s exposure to risks posed by the banking sector is much greater than the opposite. This is because the banking sector represents the largest constituent of the Palestinian financial system, in comparison with the other financial institutions. Mortgage sector The Palestinian mortgage sector did not see any tangible developments during 2014, as the primary market for mortgage financing continued to suffer from the absence of specialized financing companies, which restricts the market to banks only. While some banks rely on intrinsic sources to finance mortgage loans, others resort to refinance loans through the secondary market. However, the secondary market consists of two companies only: the Palestine Mortgage and Housing Corporation, founded in 1999 as a public shareholding company with a capital of USD 20 million, and its subsidiary the Palestine Housing Finance Corporation. The secondary market also suffers from limited sources of financing, as a result of the reluctance of refinancing companies to issue corporate bonds or mortgage backed securities due to the absence of a specialized law to regulate the issue of such bonds. Mortgage loans are refinanced by the Palestine Mortgage and Housing Corporation, and insures against borrower default risk through the Palestine Mortgage Insurance Fund. [66] The acquired instalments represent the written premiums after deducting reinsurer shares from the written premiums and deducting the value of change of reserves in force and accounting reserve. 74 Financial Stability Report - PMA On a different note, the Palestinian Mortgage Law is still awaiting approval by the relevant authorities. The draft version of the law had been approved by the PCMA board of directors in 2012. However, the PCMA, in collaboration with other stakeholders, concluded a review of the supervisory instructions that were formulated with the aid of international expertise, like the instructions on capital adequacy, the instructions on provisions and credit standards for mortgage financing companies. In tandem, the PCMA, is also working on setting a proper basis for market value of land in Palestine in collaboration with other stakeholders. By end of 2014Q3, the sector’s to- Table 6-7: Financial indicators of mortgage sector, 2010-2014 tal assets amounted to USD 41.3 Item million, down from about USD 2010 42.4 million in 2013. This drop rep- Assets (USD million) resents a 2.0 percent decline from Ownership equity (USD mil- the corresponding quarter in 2013 lion) and a 2.3 percent drop from end 2011 2012 2013 9/2014 38.7 37.1 37.5 42.4 41.3 21.7 21 21.5 21.6 21.1 Profit of the year (USD million) 0.34 0.45 0.60 0.44 0.44 of 2013. Equity rights also fell by Equity-to- Assets (%) 56.1 56.6 57.3 50.9 51.1 2.3 percent to reach USD 21.1 mil- Return on assets (%) 0.9 1.2 1.6 1.0 1.1 lion over the same period. At the Return on equity (%) 1.6 2.1 2.8 2.0 2.1 level of the sector’s performance, Source: PCMA database. profits (before taxes), for the first 9 months of 2014 only, amounted to around USD 0.44 million, marking a pronounced growth equivalent to 63.5 percent over the corresponding quarter in 2013. As for financing extended to banks in order to grant housing loans under appropriate terms and conditions, long-term housing loans granted to banks in 2014 totaled USD 31.8 million, compared with USD 31.3 million by third quarter of 2013. It must be noted that the PMA established a special database for the financing of housing loans and mortgages in Palestine. The database is intended to mitigate risks and evade crises that may arise in the future, in a manner similar to the 2008 mortgage crisis in the USA. The PMA also released instructions in relation to housing loans and mortgages, regulating this kind of lending on the basis of the dynamic (LTV) ratio. These instructions were: Instructions No. (2/2014) directed to banks and Instructions No (1/2014) directed to specialized lending institutions. Financial leasing sector The financial leasing sector is a new member of the financial market in Palestine, which, over the past few years, has introduced alternative financing methods. Despite its young age, the sector is promising and can positively contribute to economic sustainable growth given that it can offer local investment opportunities and boost the Palestinian economy. Financial leasing activity is founded on the notion that profit can in essence be realized through asset utilization, and not necessarily through asset ownership, as the leasee can realize cash inflows by operating the asset. Financial leasing is of special significance for SMEs and is also characterized by being Sharia- compliant. The sector’s prevalent activity is vehicle finance, which constituted about 99 percent of its activity by end of 2014. Available data shows that the companies[67] engaged in financial leasing numbered 10 by the end of that year. [67] For more details on PCMA licensed companies in 2014, visit the official website www.pcma.ps Chapter Six: Non-Banking Financial Institutions 75 The PCMA assumed the responsibility of developing this sector and establish the sound basis for its operation, starting with seeking presidential ratification for the Law of Financial Leasing in January 2014, which was developed in line with the best international practices of lease financing including the model law on leasing developed by the International Institute for the Unification of Private Law (UNIDROIT) in Italy and customized to conform to Palestinian statutes and regulations. Furthermore, the PCMA conducted a comprehensive revision of instructions on VAT imposed on lease agreements and the instructions on the registration of immovable assets[68]. Nonetheless, the sector is still challenged by obstacles hindering its development like the high costs of leasing in comparison with the costs of credit offered by banks, in addition to the lack of public awareness of leasing and its significance. Currently, the Financial Leasing Administration at the PCMA seeks to develop this sector so that it can efficiently contribute to economic growth in Palestine. Likewise, the PMA’s is making efforts to add leasing companies to its credit information database in order to help mitigate risks to the financial leasing sector and raise the efficiency of financing decisions, which would reflect favorably on financial stability. [68] For the purpose of establishing proper foundations for the operation of this sector in conformance with international best practices, the instructions on VAT on lease agreements were revised in collaboration with the VAT department in the Ministry of Finance and a Jordanian expert, contracted through the IFC, to attain the best-possible version of the instructions and consequently, pave the way for their endorsement by the Minister of Finance. Likewise, a final version of instructions on the registration of immovable assets was drafted in collaboration with the Lands Authority, which, as was agreed, will be released in tandem with the issuance of the Mortgage Law. 76 Financial Stability Report - PMA Chapter Seven Financial Pressure “Stress Testes” Overview Financial stress testing is considered an important risk management tool for banks and supervisory bodies alike and an integral part of total risk management. The PMA began conducting several financial stress tests to assess the ability of banks operating in Palestine to endure different risks based on simulations of economic and political reality in Palestine and the related possible shocks. This allows the PMA to formulate suitable hedging policies that enable banks to withstand various risks that may come true under these possible scenarios. This chapter sheds light on the most important results of financial stress testing of the Palestinian banking sector, conducted by the PMA on regular basis. Stress tolerance tests Since 2011, the PMA regularly performed stress testing of the overall banking system and every bank individually. In 2014 new instructions were issued on stress testing[69] وelaborating the sound stress testing practices and policies that banks should adhere to in conducting stress tolerance tests. The instructions identified the types of tests to be conducted semi-annually. Tests fall into two types: first, the single factor tests and the second, the multi factor tests. The PMA shall be provided with the results of the two types of tests. When single factor tests are conducted, a bank must take the following shocks into account: Table 7-1: Potential shocks in single variable stress tessts 1. Increase in special provisions to cover all classified facilities by 100%. 2. Increase in special provisions by 25% and 35% of the PA's outstanding facilities. 3. Increase in special provisions by 25% and 35% of the PA's employees net outstanding facilities. 4. Decrease in the price of stocks by 15% and 30% where the bank invested regardless the place of investment. 5. Decrease in the price bonds and bills issued by government and central banks outside by 10% and 20 percent regardless of the issuing currency. 6. Decrease in the price of non-government stocks by 15% and 30% regardless the place of investment. 7. Faltering financial institution where a bank hold balances by more than 10% of his total balances outside Palestine. 8. Decrease or increase in the dollar exchange rate against other currencies by 15%. [69] Instructions No (10/2014) published on 5 November 2014, superseding Instructions No (5/2011). Chapter Seven: Financial Pressure “Stress Testes” 77 9. Change in dollar interest rate by 200 basis point, decrease or increase. 10. Increase in special provisions by 100% of net outstanding facilities of the bank's three and five largest borrowers, excluding government facilities. 11. Increase in special provisions by 25% and 50% of private sector net outstanding facilities for mortgage, commerce, services, and consumer loans. Source: PMA database. When multiple factor tests are conducted, a bank must take the following shocks into account: Table 7-2: Potential shocks in multivariable stress tessts Scenario 1 Scenario 2 Increase in provisions from the PA's outstanding facilities 10% 20% Increase in provisions from the PA's employees net outstanding facilities 5% 15% Increase in provisions from private sector net outstanding facilities for financing 5% government projects and activities. 10% Shocks 1. Political Increase in provisions from private sector net outstanding facilities (excluding the net outstanding facilities for the PA's employees, and private sector outstanding facilities for financing government projects and activities. 3% 5% Decrease the price of investments in Palestine (stocks and bonds) 15% 25% Increase in provisions from the private sector outstanding facilities 5% 15% Increase in provisions from the PA's employees net outstanding facilities 3% 5% Decrease the price of investments outside Palestine (stocks and bonds) 10% 20% Decrease the price of investments in Palestine (stocks and bonds) 10% 20% 2. Economic نقطة أساس Interest rates for the main currencies (NIS, USD, JD) (Basis points) Decline in the interest rate on loans 25 50 Decline in the interest rate on overdrafts 25 50 Increase in the interest rate on saving deposits 25 25 Increase in the interest rate on time deposits 25 25 Note: each scenario read vertically. Source: PMA database. Tolerance stress tests are conducted in accordance with the above-mentioned scenarios and shocks on the ratio of Tier 1 Capital to risk-weighted assets (Tier1 Capital/RWA). This ratio must not fall below 4 percent as per Basel II requirements (and not below 6 percent as Basel III requirements starting from 2015), and not below 8 percent as per PMA effective instructions. In addition, the effect of shocks under the single factor test on profits and losses must be demonstrated. The bank must also specify the effect for the following assumed shocks on its ability to meet its short-term obligations in due date. The shocks are: • Customers withdrawing 20 percent of their deposits during June and December of every fiscal year. • Liquid assets falling by 25 percent. • The top three and top five depositors withdrawing their deposits, including government deposits. 78 Financial Stability Report - PMA The instructions also required the testing to cover the upcoming year; the test data relating to the balance sheet must be consistent with the data as they appear on the date of the test; all collaterals must be excluded, including cash insurances for guarantee of credits; the increase in special provisions must be calculated on net portfolio basis. The test must also include both budget and non-budget items (for non-budget items, a conversion coefficient is used). Tolerance testing at the level of the banking sector Results of financial tolerance tests, which were conducted by the PMA on the financial statements of the banking sector as they appeared on December 31, 2014, were generally favorable in light of the various hypothetical scenarios and likely exposures to the political and economic shocks mentioned in this chapter. The results, shown in Table (7-3), demonstrate the accomplishments and shock-absorbing abilities of the Palestinian banking system. Table 7-3: The PMA stress tessts results, 2014 Scenarios of political shocks nature, includes: الصدمات السياسيةPolitical Shocks Scenario 1 Scenario 2 Scenario 3 Assuming delay in the PNA payment of their outstanding loans 20% 30% 40% Delinquency of PNA employees loans 25% 40% 50% Delinquency of private sector loans-excluding PNA employees loans 10% 15% 20% Decrease in the fire value of investments inside Palestine 5% 10% 15% Withdrawal of deposits 10% 15% 20% Result on Tier 1 capital/RWA 16% 11.6% 8% Scenarios of economic shocks nature, includes: Scenario 4 Scenario 5 Scenario 6 Delinquency of private sector loans-excluding PNA employees loans 10% 20% 30% Decrease in the fire value of investments inside and outside Palestine 5% 15% 25% Withdrawal of deposits 5% 10% 20% Result on Tier 1 capital/RWA 18.8% 12.8% 6.6% Scenarios of concentration shocks nature, includes: Scenario 7 Scenario 8 Scenario 9 Delinquency of biggest 1, 3, 5 borrowers 1 3 5 Withdrawal of biggest 3, 1, 5 depositors 3 1 5 Result on Tier 1 capital/RWA 18.9% 16.4% 14.3% Source: PMA database. In terms of political shocks, and in ascending order of shock severity from scenario 1 (least severe) to scenario 3 (most severe shock), the results of financial stress testing were favorable. The Tier 1 Capital to risk-weighted assets ratio remained above the minimum limit set in the Basel requirements (not less than 4 percent pursuant to Basel II requirements, and not less than 6 percent pursuant to Basel III requirements starting from 2015). Likewise the ratio was above the minimum limit set by the PMA at 8 percent. The first scenario postulates potential political shocks that impact the government’s ability to meet its obligations; whether in the form of payments to the banks, regular payment of salaries of employees, payments of outstanding dues to its suppliers from companies and private sector institutions, and, subsequently the inability of government employees and companies to meet their obligations to the banks. This situation is further compounded by the fall of market value for shares in Palestine and deposit withdrawals by depositors. In light of these assumed shocks, debt provisions to be allocated by banks are expected to grow by 70 percent (the summation of ratio increases in provisions Chapter Seven: Financial Pressure “Stress Testes” 79 to counter each shock in accordance with the above table). This increase in provisions is expected to adversely impact capital, pushing down the ratio of Tier 1 Capital to risk-weighted assets to 16 percent. Despite this decline, the ratio remains high and exceeds the minimum limit as required by the Basel Committee and the PMA. The second scenario postulated similar shocks to the one mentioned above, albeit with greater severity. Debt provisions are expected to swell by 110 percent while the Tier 1 Capital to risk-weighted assets ratio is expected to drop to 11.6 percent. Regardless of that decline, the ratio remains above the minimum limit as required by the Basel Committee and the PMA. As for the third scenario, which postulates the most severe political shocks, debt provisions are expected to increase by 145 percent while the Tier 1 Capital to risk-weighted assets ratio is expected to drop to 8 percent. This ratio is still higher than the Basel requirements and exactly equal to the minimum requirement set by the PMA. As for economic shocks, it is assumed that the private sector is unable to pay off obligations to banks, that the market value for shares in Palestine will decline, and deposits withdrawn by depositors. In light of these assumed shocks, it is expected that debt provisions to be allocated by banks would rise by 20 percent for the scenario with the least severity (scenario 4); by 35 percent for scenario 5 and by 75 percent for scenario 6 (the most severe stress scenario). Test results have also shown that the Tier 1 Capital to risk-weighted assets ratio will remain above the minimum limit requirements of both the Basel Committee and the PMA. The ratio reached 18.8 percent and 12.8 percent for scenario 4 and scenario 5, respectively, while dropping to about 6.6 percent for scenario 6, which is the most severe stress scenario for economic shock. Although the ratio falls below the 8 percent minimum limit set by the PMA, it remains above the minimum limit set by the Basel Committee. In regards to scenarios that postulate concentration shocks, testing was conducted on the basis of three different adverse scenarios: scenario 7 assumes that the largest borrower fails to meet obligations and, additionally, the three largest depositors withdraw their deposits from the bank; scenario 8 assumes that the three largest borrowers fail to meet their obligations to the bank and, additionally, the largest depositors withdraws his/her deposits from the bank and finally, scenario 9 assumes the five largest borrowers fail to meet their obligations to the bank and the five largest depositors withdraw their deposits from the bank. On the grounds of the aforesaid three scenarios, testing results expressed as the Tier 1 Capital to risk-weighted assets ratio were as follows: 18.9 percent, 16.4 percent and 14.3 percent, respectively. All ratios are above the minimum limit set in the Basel requirements and above the limit Figure 7-1: Tier 1 capital to risk weighted assets, 2013-2014 25 do materialize. scenarios. Under this scenario, banks are especially prone to the risk of fair value depreciation of investments abroad, which is indicative to the large ratio 80 Financial Stability Report - PMA Percent io ar io 9s ts ce n io 8s ts ce na r io 7s ts ce na r io ts 6s Ratio after simulation, 2013 Minimum limit Source: PMA database. ce na r io 5s ts ce na r io 4s ts ce na r io ce na r ar ts reme stress scenario of all economic and political 3s 2014 and in 2013), which is considered the most ext- 0 io potential scenarios except for scenario 6 (both in 5 ce n Banks, the tests were passed under all adverse 10 ce na r the Palestinian banking sector, in general. For all 15 ts all licensed banks demonstrates the resilience of 1s Analysis of the results of financial stress tests for 20 ts banks to absorb concentration shocks, in case they 2s required by the PMA, which signals the ability of Ratio after simulation, 2014 of foreign assets to total bank assets. Moreover, under this scenario, banks are prone to the risk of deterioration in the quality of loans extended to the Palestinian Authority and civil servants. It is expected that, under this scenario, Tier 1 Capital to risk-weighted assets ratio will plummet from 20 percent (the ratio before the shock) to 6.6 percent. Testing banks’ ability to withstand macroeconomic risks Since 2013, the PMA began to conduct a second kind of testing in order to assess the ability of banks to withstand adverse shocks at the macro level, using Vector Autoregressive Model (VAR) methodology. The method examines several variables at the macro- level[70] to measure the impact of respective shocks on financial stability, for the purpose of modelling the relation between bank default and any other shocks related to macro-economic variables. Loan provisions were used as a measure of financial default, as they are included in bank income statements and, therefore, directly relate to net profits. Additionally, data on loan provisions are available in the form of quarterly time series and for a sufficiently long period. This type of testing was conducted under two different scenarios: the baseline scenario and the pessimistic (adverse) scenario; both derived from the Palestinian macroeconomic model[71]. Under the baseline scenario for Table 7-4: Forecasts of changes in loans provisions, end of 2015 the Palestinian economy in 2015, PMA forecasts point to an expected Baseline scenario improvement, albeit slight, in the Period from Q2, based on expectations that Change in loans provi- Growth in loans provi- GDP (%) sions GDP (%) sions Israel resumes the regular transfer 2015Q1 1.3 1.3 4.9- 1.3 2015Q2 1.5 4.9 3.0- 6.4 2015Q3 2.7 3.6- 1.7- 0.3 2015Q4 2.0 2.2 7.5- 10.1 Source: PMA. 25 tions. These assumptions envision that political lic finance, it is assumed that the government will maintain its financial austerity policy of rationing Baseline scenario 2015Q4 slightly increase from the previous year. As for pub- 2015Q3 nian workers in Israel will remain unchanged or 0 -5 2015Q2 and travel will persist and the number of Palesti- 5 2015Q1 restrictions imposed on the freedom of movement 10 2014Q3 ly to certain economic consequences; barriers and 15 2014Q4 change (impasse in peace process) to lead inevitab- 20 USD million and security conditions will undergo no major 2014Q1 These forecasts are based on a number of assump- Figure 7-2: Forecasts of changes in loans provisions, end of 2015 2014Q2 percent during 2015. 2013Q4 achieve a growth rate of about 1.9 18.1 2013Q3 Palestinian economy is expected to 4.3- 2013Q2 increase. Under such conditions, the 4.8 2013Q1 from abroad to the private sector 1.9 2012Q3 budget are steady and transfers (USD million) 2015 2012Q4 and aid to support the government (USD million) 2012Q1 of tax revenues, the levels of grants Change in Growth in 2012Q2 level of economic activity starting Optimistic scenario Optimistic scenario Source: PMA database. [70] These variables include: the economic growth rate, interest rates on both lending and deposit for the three currencies circulating in the Palestinian economy, the exchange rates for the USD and the JD against the NIS, the real effective exchange rate (REER) and finally the inflation rate. [71] For further details, check the Annual Report 2014 published by the PMA. Chapter Seven: Financial Pressure “Stress Testes” 81 current expenditures and keep growth rates for revenues and expenditures at previous-year level. As to foreign aid, it is expected that donor countries will continue to provide financial aid to the Palestinian Authority at the previous year’s levels, estimated at around USD 1.0 billion. Under the pessimistic scenario, however, the economy is exposed to an adverse shock in 2015. It is expected that the country will suffer from a sharp deterioration in political and security conditions; a drop in the number of Palestinians working in Israel; a tightening of restrictions on movement of people and goods; an increase in days of closure for workers and trade; a proliferation of trade barriers; continued withholding of clearance revenues by Israeli authorities; a decline in donor countries’ foreign aid in support of both the budget and economic development and a delay in the transfer of funds allocated to rebuild Gaza Strip. If such a shock materializes, PMA forecast point to further deterioration in economic conditions leading to economic contraction by about 4.3 percent. The results under the aforesaid scenarios showed that loan provisions will witness a rise under both scenarios. For the baseline scenario, the rise will amount to USD 4.8 million during 2015, which marks an increase by USD 2.9 million over the loan provisions for 2014. Under the pessimistic scenario, the rise is estimated at USD 18.1 million, an increase of USD 16.2 million over loan provisions at the end of 2014. 82 Financial Stability Report - PMA