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GULF OF MEXICO MIAMI BAHAMAS ATLANTIC OCEAN DOMINICAN REPUBLIC PUERTO RICO CARIBBEAN SEA ARUBA DOMINICA MARTINIQUE ST LUCIA GRENADINES MARTINIQUEMEDICALCARE MEDICAL TOURISM in Martinique BARBADOS Why Martinique? A french island of the caribbean seA Martinique has one of the longest life expectancies in the world (2008) - 83.8 years for women and 77.6 years for men. There are twice as many doctors in Martinique in comparison to the USA - 53.7/10,000 physicians vs. 27.9/10,0000 physicians. Martinique is a very secure island with solid and well-built infrastructures and roads. It is also one of the safest islands in the West Indies. New York and Montréal are each 5 hours from Fort-de-France by plane. Our patients benefit from a personalized service with MartiniqueMedicalCare. 10 REASONS TO DISCOVER MARTINIQUE 1. A wide variety of scenery 2. A rich, wild, and pristine natural environment 3. A warm, cheerful local population 4. A rich and diverse cultural heritage 5. Unique tropical flora and fauna 6. Infrastructure that meets European quality standards 7. Excellent sanitary conditions 8. Guaranteed safety to travel freely 9. A wide variety of activities 10. Lodging options to suit all tastes Population & languages ABOUT MARTINIQUE 420,000 inhabitants. Fort-de-France is the administrative capital of the island. French and Creole are the most common languages, while English is spoken in tourist areas. Currency Geography Situated approximately 2,000 miles and 5 hours’ flight time from the USA, Martinique is located in the heart of the lesser Antilles island chain. It boasts a wide variety of scenery: the mountains and rain forests in the north contrasted with the endless white-sand beaches in the south. The famous Mount Pelee, an imposing 1,397 meter tall volcano, is the highest peak on the island. Climate Soothed by trade winds, Martinique enjoys a pleasant year-round temperature of 78.8°F that’s why it’s known as the island of “eternal summer”. European credit cards are accepted. ATMs can also be found all over the island. Interac debit cards can be used in the local ATMs. Entry Formalities: ID card or passport. For citizens of countries other than European Union Member States, it is necessary to carry a passport valid for six months after your return date, and a visa may be required in some cases. Health Formalities: no vaccinations are required. Va lid proof of hea lth insurance is required for non-European Union citizens. Water and Electricity Tap water is drinkable everywhere on the island. Electricity runs on 220 volts. CANADA Montréal Paris FRANCE Boston New-York Washington U-S-A Miami La Habana San Juan St Maarten MARTINIQUE Dominican Rep. St Lucia Barbados VENEZUELA PANAMA Routes operated by the scheduled airlines Cayenne COLOMBIA Air Canada, Air Transat Air France, American Airlines Norwegian Air France Cubana de Aviacion Seaborne Airlines, Air Antilles Express Air Caraïbes, Air France, Corsair, XL Airways LIAT Air Caraïbes, Air Antilles Express EXCELLENCE OF FRENCH MEDICINE AND HOSPITALITY IN MARTINIQUE MartiniqueMedicalCare: We are a privileged intermediary between you, your own doctor, and the specialist in Martinique. We can schedule your appointments, help you with any administrative procedures, check your medical files to see if everything is complete, and more. We can arrange transport, reception at your destination, accommodations, meals on wheels, home nursing care, and even entertainment. To help patients obtain health services, diagnoses, treatments, operations and surgery WITHOUT WAITING: • Translation of your medical records into the French language and transmission to the appropriate specialists • Unique intermediaries between you and the doctors • Preparing your departure and all practical procedures (e.g. several documents are provided with useful information for the traveler) • Assistance for the reservation and purchase of your airplane ticket(s) • Reception upon arrival at the airport in Fort-de-France, Martinique, and personal transport to Saint Paul clinic • Expediting admissions at the clinic • Interpreter services for important moments (e.g. understanding exam results, making decisions on treatments, recovery from surgery, etc.) • Extending your stay for vacation with entertainment if needed • Transport to the airport at the end of your stay with us • Medical follow-up with the specialists upon your return home • Different levels of service delivery, from basic packages to the fullest range packages Call us without delay at: +596 696 192 376 SAINT PAUL CLINIC: • A great experience in the West Indies • 12,250 total patients in 2014 • 10,000 surgical patients • 7,000 outpatients • 1,000 rehabilitation patients SAINT PAUL CLINIC, since 1929 Clinique Saint Paul offers the excellence and comfort of French medicine, which is ranked 1st according to the World Health Organization. As a multidisciplinary hospital which can provide you with highly-trained doctors with the very best medical knowledge, experience, and skills as well as impeccable and hygienic medical facilities. We are proud to welcome patients to a friendly and healthy environment! COMMITMENT TO PAIN CONTROL • PAIN MANAGEMENT Pain management, led by the Pain Coordination Unit, is a dail y concern of Saint Paul Clinic’s healthcare staff. Successive reforms to the French Public Health Code and Medical Ethics Code, an increasing number of circulars, the Law of March 4, 2002, and three pain management plans all have the same objective. Pain management is a legal obligation for healthcare professionals, regardless of the intensity, source, or type of patient. “Relieving the patients’ pain to better respect their dignity” Pain assessment is mandatory and repeated throughout any hospitalization or patient follow-up. The administration of appropriate pain medications, called analgesics, is the first step in treating pain. They may be combined and administered in different forms. USER RELATIONS BOARD (CRUQ) The French law of March 4th, 2002 created a user relations board - CRUQ. The board is ready provide you with guidance, advice, and support. The mission of the CRUQ is to ensure that users’ rights are respected and to improve the quality of care and support given to patients and their families. In some cases, it may review users’ claims. The CRUQ also makes recommendations to the hospital on measures to improve the care and support given to patients and their families. In making these recommendations, it relies largely on your claims, suggestions, comments and messages of thanks. Whether you are satisfied or not, it is important that you let us know! fight against nosocomial diseases Clinique Saint Paul is one of the most advanced healthcare facilities in the fight against nosocomial (i.e. hospital acquired) infections. It is a highly sophisticated institution attuned to minimizing the risk of infections. • CLIN Comité de Lutte contre les Infections Nosocomiales (Nosocomial Infection Committee) Sterilisation room 1 DEPARTMENTS Ophtalmology Cataract surgeries OrthopedICS Knee replacement / Arthroscopy Hip replacement / Resurfacing Shoulder replacement Rotator cuff surgery Spin surgery Unique therapeutic patient education in the caribbean A great kinesitherapy and rehabilitation room with a private swimming pool Visceral surgery Sleeve gastrectomy Parietal hernia repair HAL Hemoroid Artery Ligation doppler thyroId SURGERY Gynecology Myomectomy Hysterectomy Correction of genital prolapses UrologY Prostate adenoma surgery Anti-incontinence surgery Stone treatment Lithotripsy Vascular Surgery Varicose veins surgery Peripheral artery bypass Dialysis shunt surgery plastic surgery Nasal surgery Lifting Breast surgery Liposuction Abdominoplasty Intensive care medical analysis laboratory DIALYSIS CENTER RadiologY XRay, ultrasound CT scan, MRI Interventional radiology: Percutaneous biopsy, drainage and embolization, peripheral vascular angioplasty, dialysis shunt angioplasty, uterin fibroid embolization, interventional oncology, spinal and intra-articular infiltration AND MORE… 2 3 4 5 6 7 8 1 REHABILITATION CARE SWIMMING POOL 2 Rehabilitation center 3 Ultrasound Room 4 Entrance 5 Anesthesia Department 6 Operating ROOM 7 Maternity Hospital 8 Interventional Radiology Room 9 RESTAURANT 9 QUALITY APPROACH DIALYSIS CENTER HAS - FRENCH HEALTH AUTHORITY HAS certified for level 3 in 2013 and the highest HAS level 4 certification is in progress. Commitment to environmental sustainability in terms of internal and external dynamics. Likewise, there is an external dynamic with respect to the environmental laws of the Grenelle I and II and the National Health Environment Program. DE LA DE LA has-sante.fr PRIX QUALITÉ & PERFORMANCE MARTINIQUE martinique Development Agency Quality and performance award in December 2009. martiniquedev.fr EFQM: European Foundation for Quality Management In 2012, Saint Paul Clinic was the first Martinican entreprise to receive the EFQM Award R4E Recognition for Excellence for its Mature Management System. It is a guarantee for the effective protection of the patient’s rights. qualiteperformance.org ACCOMMODATIONS CLINIC ROOM FOREIGN LANGUAGE ROOMS Private rooms with a private shower and television with national and international satellite channels are available in the clinic. Private rooms are assigned based on availability and for an additional charge. The amount of this ch arge is posted at the reception desk. Some mutual insurance companies cover all or part of this additional charge. At times, dependent upon the rate of discharges, the private room requested may not be available at the time of admission. The hospital staff will try to remedy this as quickly as possible. Depending on the circumstances and subject to conditions, if you wish to be accompanied by a spouse or friend, that person can stay with you in the same room for a minimal fee. Hospitalization in a semi-private room: for reasons of confidentiality, out of respect for privacy and safety, it is not possible to provide an extra bed in the case of adult inpatients. An exception is allowed for the parent of a child under 15 years of age. Lodging is also available in Fort-de-France or Schoelcher and near the hospital. Rooms are very affordable with great availability. To improve our communication with patients, a list of experts fluent in different foreign languages is available. Pointe Simon MARTINIQUEMEDICALCARE CREDITS WEBSITES martiniquemedicalcare.com clinique-saintpaul.fr martinique.org PICTURES Chamoiseau Lionel - chamiphoto.com CMT/Giral D. CMT/Mastelli Christophe CMT/Migeon Christophe GRAPHIC DESIGN IT LOGIK - it-logik.net [email protected]