Download Job title: Fraud Team Leader Location: Cardiff Salary

Job title:
Fraud Team Leader
Location:
Cardiff
Salary:
Salary Up to £28,000 + annual bonus up to £4,000
Hours:
35 hours per week, Monday – Sunday on a rota basis
Financial Crime – Team Leader (Fraud)
Location – MotoNovo Finance, Cardiff
MotoNovo Finance has been in business for over 40 years. We are dedicated to providing value-added
finance products for customers looking to fund their next car, van or motorcycle.
We are a multi-award winning company that has been recognised as being an employer of choice for some
time. With the best products, services and an ethos dedicated to Treating Customers Fairly, we offer
competitive rates, terms to suit our customers’ needs, and vehicles that are quality guaranteed from
some of the best dealerships across the country.
Our business is always growing and diversifying, and our expansion follows an exciting move to Cardiff’s
City Centre. We now need more talented, ambitious and committed individuals to join our enthusiastic
team and help us continue to drive forward through innovation and change.
The Role
To proactively assist the Financial Crime Manager in supporting the Financial Crime Team, ensuring the
prevention and investigation of fraud is conducted to the highest standards, in-line with the Company
Fraud Risk Appetite.
Responsibilities:
1. To lead the Financial Crime team, ensuring they conduct investigations into cases of Impersonation
Fraud, Application Fraud and Theft, compiling evidence, submitting witness statements and presenting
exhibits to the NaVCIS Vehicle Fraud Unit and the Police. To liaise with Police Constabularies, Port
Authorities and Interpol to assist in the investigation of suspects and the recovery of assets. To represent
the company at court as a witness to convey witness statement evidence. To act with the highest degree
of professionalism and integrity to maintain the company reputation.
2. Identify and investigate Fraud Prevention intelligence on all finance applications, conducting in-depth
investigations in accordance with SIRA and CIFAS rules, and contacting relevant third parties to establish
the nature of the warning, where necessary, providing Dealer Operations with the investigation outcome
in a prompt and timely manner. Where fraudulent activity is identified, to file with SIRA and CIFAS
databases in accordance with SIRA and CIFAS rules and company procedures.
3. To review appeals and escalations from the business in relation to SIRA, CIFAS and NaVCIS decisions.
Ensuring responses are conducted in a prompt and professional manner.
4. To provide training, support and guidance on Fraud matters to the business, ensuring individual
awareness and understanding of Fraud procedures, supported with process flows where necessary.
5. Respond to customer complaints relating to Fraud issues, including Police Investigations, SIRA and
CIFAS filings, in accordance with SIRA and CIFAS rules and company procedures.
6. Undertake requests for personal data by Law Enforcement Agencies and authorised third parties, on
company databases in relation to fraudulent and criminal activity.
7. Maintain an up-to-date knowledge of regulatory and legislative information related to MotoNovo
Finance products and services (e.g. ICOB. FCA Rules, Credit Consumer Act, Data Protection Act, Proceeds
of Crime Act etc. Money Laundering) as advised by Line Management. Ensure all Money Laundering issues
are reported appropriately.
8. Maintain good knowledge and understanding of all relevant policies and procedures relevant to the
role, being compliant with these policies and procedures at all times.
9. Ensure the team are aware of their responsibilities in regards to Treating Customers Fairly.
10. Work as part of a team – supporting, motivating and assisting colleagues in the operation of the
department and throughout the business. Carry out one to one reviews, conduct annual appraisals and
interim performance reviews as well as completing probation reviews.
11. Recognise and recommend improvements to Company procedures to ensure the efficiency and
effectiveness of the business.
12. Ensure that all system based records are maintained in an accurate and timely manner (and ensure
that data integrity is maintained at all times) as prescribed by regulatory, legislative and company
procedures.
13. Ensure that prompt and regular communication and support is maintained between all internal and
external parties to ensure seamless and consistent service levels are maintained at all times, reporting
exceptional matters to line management.
14.Ensure department compliance with legislative and regulatory requirements, including not
exhaustively; Credit Consumer Act, Data Protection, Anti Money Laundering, Health and Safety, FLA,
Employment and other legislative requirements (as applicable).
15. Delegate and oversee work undertaken ensuring the department operates effectively and efficiently
and that all administrative tasks are completed to a high standard.
MotoNovo Finance is proudly recognised as an employer of choice, attaining the Gold Standard from
Investors In People award and the 3 Star Best Companies Accreditation in 2016.
We have also been rated the 6th Best Mid-Sized Company to Work For in the UK by The Sunday Times in
2016, following last year’s accolade of being the 14th.
Everyone in our team can expect class-leading development and support, a competitive remuneration
package and feel part of a real success story with exceptional benefits. If you have the skills, enthusiasm
and drive to become a member of Team MotoNovo, then we would love to hear from you.
Excellent Benefits Scheme, including: Pension (employer contribution of 10%), Private Medical Insurance, Life
Assurance, Child Care Vouchers and so many other benefits of being part of an Investors in People accredited,
‘Best Companies’ business.
Have you got what it takes to become part of the winning team?
Please note that prior to any offer of employment; you will have to successfully pass a credit check as part of
our recruitment procedure.
We are committed to the achievement of equal opportunities.