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factsheet navos – Public Dialogue Consultants GmbH On the art of conducting relevant dialogue Founded: 2011 Employees: 40 Our claim: effective PR in dialogue for the customer Our communications practices and infrastructures are changing at a tremendous pace. The commonality in this development is that it promotes and demands dialogue. Everyone and every single person is becoming relevant in communications and thus also for reputation and economic success. Ongoing, serious dialogue with all the relevant interested parties is the basis of communication for navos. navos is a master in the art of conducting crucial dialogue and specialised in stakeholder dia logue, crisis communication and public affairs. navos stands for trend-setting, contemporary and functioning communication. We advise and implement, in particular for customers in energy, environment, telecommunications and finance. navos is independent. And proud of it. This links us to our partner: Jung von Matt. Founded in 1991, JvM is today ranked as one of the most creative agencies in Germany. Awards We are the winner of the German PR Prize 2012 and 2013, the European Excellence Award 2012, the PR Report Award 2012, 2013 and 2015, the International SABRE-Award 2013, the Automotive Award – Media & Publications 2013 and the IPRA Golden World Awards 2013, 2014, 2015 and 2016. navos – crisis tools Observing, structuring, measuring dialogues Observing, structuring, measuring dialogues during a crisis navos - consultant processes Observing Agenda Action Evaluation Observing Structuring Community relations Evaluation • Media monitoring • Communications concept • Citizens information complaint management • Media resonance analyses Public Affairs • Evaluation according to leading key indicators • Stakeholder monitoring • Issue monitoring • Social media monitoring • Scenario planning • Message development Understanding • Orchestration of measures • Stakeholder mapping • Ensure accessibility • Process and dialogue coordination • Arguments • Content analyses / message tracking Media relations • Press review • Newsdesk (press hotlines, spokesperson functions) • Q+A‘s • crisis workshops • Editorial • Organize accessibility • Statements • Crisis manual • media deals • Media training crisis • Simulation Management Berlin Management Düsseldorf Partner Anja Schlicht Markus Hilse Charlotte Holzum Berlin Hasenheide 54 D-10967 Berlin Fon +49 (0)30 / 467 24 25-0 Düsseldorf Volmerswerther Straße 41 D- 40221 Düsseldorf Fon +49 (0)211 / 96 08 17-0 Kassel Kölnische Straße 72 D-34117 Kassel Fon +49 (0)561 / 208 65 03-0 [email protected] www.navos.eu navos on facebook 17/1_FS_GB