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E-FINANCE Financed by Financed by Supported by Supported by Implemented in cooperation with Implemented in cooperation with WHAT IS FINANCE ? Art and science of managing the money. Concerned with the process, institutions, markets and instruments involved in transfer of money among individuals, business and government. Area of finance 1. Financial services: is concerned with design and delivery of advise and financial products to agencies and people. 2. Financial management: is concerned with the duties of financial manager, who perform various tasks, e.g., budgeting, financial forecast, cash management, credit administration, investment analysis and funds management, etc. Financed by Supported by Implemented in cooperation with WHAT IS E-FINANCE ? E-FINANCE is finance anywhere, anytime, any place at the lowest cost. E-Finance is defined as the provision of financial services and markets using electronic communication and computation with the help of internet and intranet by the use of hi-tech IT. E-Finance by way of: 1.Use of electronic payment system 2. Electronic operations of various financial services. 3.Online operations in various financial markets. Financed by Supported by Implemented in cooperation with DEFINITON OF E-FINANCE: E-Finance is a financial transaction that depends on the internet or a similar network to which households or non-financial enterprises have access. -OECD E-Finance has a great potential to improve the quality and scope of financial services and expand opportunities for covering trading risks and can widen access to financial services for a much greater set of retail and commercial clients by offering more cost effective service. -World Bank Financed by Supported by Implemented in cooperation with EVOLUTION OF E-FINANCE: 1-Technology: Computer, Internet and Telecommunication Technologies enabled businesses to be conducted in a fast, efficient and secure way. 2-Globalization: Worldwide liberalization of trade and investment facilitated the growth of global business including the Internet based ebusiness and e-finance. 3-Regulations: Both deregulations of the finance industry and reregulations of e-commerce facilitated the growth though in some areas lacking behind technology. Financed by Supported by Implemented in cooperation with EVOLUTION OF E-FINANCE: 4-Entrepreneurship: Creativity allowed entrepreneurs, start- ups and seasoned companies to break ‘old economy’ traditions and deliver business solutions through new, exciting and often radically different structures. 5-Capital: Capital provided the financial means to put these technical and human wheels in motion. 6-Competition: The above factors created a globally competitive environment and pool of talents to compete for introducing new technologies, concepts, and models. Financed by Supported by Implemented in cooperation with WHY CHOOSE E-FINANCE? E-Finance looks at all organizational business processes as interrelated activities. To eliminate all non-value added activities. Offer faster and more accurate financial transactions by processing at a lower cost. Quick and accurate external as well as internal reporting. Real time gross settlement. Proactive and strategic planning. Effective risk management. Ensuring compliance and control. E-Finance helps in Total Quality Management. Effective decision making as it offers analysis on a real time basis. Financed by Supported by Implemented in cooperation with BENEFITS OF E-FINANCE 1. Easier Access to services and information. The Internet can reduce financial transaction costs and increases the speed at which financial services can be delivered and the Internet can cut down the cost of credit information, which used to be expensive and difficult to obtain. Reduction in transaction processing cost by 78% in cycle time of business process. 2. Improved accuracy. Most e-finance systems now use “straight-through processing”. The once-only data entry process eliminates the need for repeated checking of information, reducing error tracing and correction procedures. Reduction in error by 99.8% 3. An “Anytime Anywhere” financial advisor. 4. Seamless integration with other trade systems. An e-trade finance system can be easily integrated with other trade systems if it is properly set up and adapted to global standards. For example, the e-trade finance system of a bank can be integrated into its country’s Electronic Trade Documentation System. This will contribute to the faster clearing of customs and thus to a shorter business cycle. Reduction in process cycle time by 80% 5. Low barriers to entry. 6. New Financial Products. Financed by Supported by Implemented in cooperation with WHAT ARE THE ISSUES CONCERNING E-FINANCE? Security The Internet can be subjected to many security risks such as software viruses, hacking and service disruptions. SECURITY OF ONLINE TRANSACTIONS Authentication: validates identity of each party or user in the transaction. Authorization: allows rules to dictate who uses what resources under what conditions. Confidentiality: protect confidentiality of sensitive information while stored or in transit. Integrity: ensure the message has not been altered or tampered while in transit or stored in online database. Non repudiation: prevents any party or user from denying a transaction after the fact that digital signatures are associated with the transaction. Audit control: provides audit trials and recourse for all users. Financed by Supported by Implemented in cooperation with HOW DOES E-FINANCE WORK? E-Finance Models Standalone e-banking service • In this model, the banks have set up their efinance services and products on their own website. The bank customer will have to use the web site to apply for the service and track their application. Financed by Integrated e-marketplace Global Trade Portal • Some banks have integrated their online banking service with emarketplace providers. The advantage for this model is that companies now do not need to have a separate log in process with the bank after the business is done on the e-marketplace. Trade and banking information can be consolidated and viewed within a single platform that provides better information management and greater transparency. • The two other models may be useful in the domestic market. While it helps to speed up financing for companies, it does not provide a total solution for exporters and importers. Manual documentation and traditional trade services will still surface once the goods leave the port. Supported by Implemented in cooperation with HOW DOES E-FINANCE WORK? The E-Finance sector can be divided into five broad categories: 1-Business to business (B2B) 2-Business to Consumer (B2C) 3-Consumer to consumer (C2C) 4-Technical infrastructure to support the e-Finance platform 5-Global, institutional and regulatory environment that facilitate the functioning and growth of e-commerce and e-finance Financed by Supported by Implemented in cooperation with 1-Business to business (B2B) Internet platforms created by institutions to serve other institutions. In B2B sector, businesses supply information, goods and services to other businesses and develop business related exchanges to serve other businesses. B2B business exchanges bring together companies from identical (vertical) or different (horizontal) industries. Trends in the B2B Financial Service Sector A-Reduced Transaction Costs B-Disintermediation and Electronic Re-intermediation C-Customized Solutions and Integrated Services D- Electronic Trading E- Electronic Funding – Venture Capital – IPOs Financed by Supported by Implemented in cooperation with 2-Business to Consumer (B2C): Retailing of goods and services directly to individual customers. In B2C, business supply information, goods and services to individuals; they can purchase the goods directly from B2C platform. Most established segment of E-commerce Trends in B2C Financial Service Sector A-Customer-centered retailing B-Online Trading C- E-Banking - Online Banking D- Personal Finance/Wealth Management E- Insurance and Annuities Financed by Supported by Implemented in cooperation with ADVANTAGES OF E-FINANCE: Real time analysis of key performance indicator Faster and more accurate financial transaction processing Increase the overall performance of the company Quick and accurate external reporting Computing at low cost Reduce asymmetric information Enhance the liquidity of any firm through better management of their assets and liabilities Financed by Supported by Implemented in cooperation with INTERNET SUBSTITUTE FOR TRADITIONAL TRANSACTIONS: 1-Online Banking: It includes automatic payroll deposit, automatic bill payment and transfer funds from one account to another, viewing account status and transaction history. 2-Purchasing by credit card: In these transaction credit card numbers are sent via internet from buyer to the seller 3-Brokerage transactions: These transactions substitute the internet for the telephone or in person transaction. 4-Investment research: Investors may perform research into companies whose shares they are considering for purchase or sale, future contracts or other derivatives. 5-Filling of company reports and tax returns: Companies can file required reports with government agencies via internet. Financed by Supported by Implemented in cooperation with TYPES OF E -FINANCE SERVICES 1. 2. 3. 4. 5. 6. Financed by E-Banking E-Payment E-Trade Finance E-Credit and e-loans E-Insurance & guarantees E-Rating Supported by Implemented in cooperation with E-BANKING E-Banking is also called internet banking or online banking. The service enables customers to perform basic financial transactions such as enquiring bank accounts; make bill payments; transfer funds etc. Because e-banking is relatively easy to set up, the barriers to entry are low. As a result, e-banking is not limited to just big and well established banks. Due to the low barriers to entry, there will be more service providers in the market. These service providers may take different forms. They may be existing banks from other countries, new banks that operate purely on the Internet, and finally a third party web portal that acts as an intermediary to banks. Features Core Banking Internet Banking Retail Banking ATM Financed by Supported by Implemented in cooperation with E-BANKING - Benefıts of e-bankıng: By the use of online banking any business firm can manage their supply chain network effectively by using its online funds transfer mechanism on a real time basis across any bank location which will enhance the liquidity of the business firm. • Complete access to your account whenever and wherever you are around the world. • Perform real-time transaction and account verification. • Be safe and secure (with SSL encryption using Verisign) • Put your investment right on your desktop, and watch a world of opportunities open up right before your eyes. Why an organization should launch E-banking? To protect and enhance the organization`s reputation for innovation Added value for customers Means for attracting customers Actions taken by competitors Potential to develop customized services Financed by Supported by Implemented in cooperation with E-PAYMENT The payment system forms an integral part of the banking and financial system. With the advancement of ICT, affordable e-payment can be a reality. E-Payment includes electronic payment in the physical world and the virtual (internet) world. E-Payments are delivered through channels such as debit cards, credit cards, pre-paid cards, Internet banking and mobile banking. A typical payment system Financed by Supported by Implemented in cooperation with E-TRADE FINANCE Trade finance is traditionally paper-based, making it slow, costly and error-prone. The advent of Internet has created an opportunity to streamline such processes through electronic documents. Typical services provided in e-trade finance are: · LC (Letter of Credit) applications · Apply for shipping/ airway guarantees to clear cargo in the absence of transport document · Apply for bank guarantees to secure advance payments or as performance or tender bonds · Apply for import financing (trust receipts/ bills receivable purchased) · Foreign Exchange e-Trade Finance services involve high value transactions and complex document processing. Therefore it requires one of the most advanced technologies to deploy. Financed by Supported by Implemented in cooperation with E-CREDIT AND E-LOANS In e-credit and e-loan, SMEs are able to apply for credit facility or loan online from the bank. When the credit or loan is approved, the amount will be credited directly to the customers account. In some e-credit and e-loan applications, the system is not fully automated. In this method, SMEs will apply for the credit or loan facility online. The information will be channeled to a bank staff that will manually access the financial situation of each application. Once the application is approved, the process is then handled back to the computer system whereby the SMEs will be informed of the status of the application through the e-finance system. In the area of e-credit, some implementation has gone fully automated. Credit facility is automatically granted once the application is approved. One critical consideration in such situation is that the bank must have sufficient information about the SMEs and have sufficient risk management system built in place. Financed by Supported by Implemented in cooperation with E-INSURANCE & GUARANTEES Available as part of the e-trade finance module in many banks, e-insurance and guarantee services enable SMEs to apply for insurance and guarantee online. As the processes involve fairly complex documents flow, it is usually done through human intervention as soon as the customer submits the application electronically. As for insurance, banks normally partnership with large insurance companies to jointly provide such a service. In this case, information captured from the bank system will feed the bank’s financial partners. This involves the privacy of customer data, thus the bank has to make clear to customers that such information will be forwarded to a third party. Financed by Supported by Implemented in cooperation with E-RATING Credit rating of SMEs is highly important for both: banks and SMEs. To manage their risk and to safely execute their credit or payment transactions, FIs need to know the credit and payment track records of the parties involved in the transactions. This need is particularly important for SMEs, who have difficulty accessing finance due to the perceived lack of creditworthiness. This perception could be avoided if reliable data and information are available. While banks have their own risk management and credit assessment units, they also rely on specialized services, which provide credit information and assessment data, as well as ways and means, such as credit risk insurance, to reduce the credit and transaction risks. Financed by Supported by Implemented in cooperation with DEPLOYMENT OF E-FINANCE It requires reasonable amount of organizational change management mostly in terms of elimination of redundant and non-value added activities, shift in focus from transactional to self service oriented process automation, reliance on financial analysis and early warning system for supporting operations. E-Finance is aligned with Total Quality Management and continuous improvement. E-Finance can be implemented with commercially available software such as : -Portals -Business Process Management software -Intelligence -Web services based integration product Financed by Supported by Implemented in cooperation with