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Leadership
America’s Strong Leadership
America is the most powerful nation on Earth because historically we have
historically had strong leadership. The U.S. Constitution creates a government
of checks and balances of power.
Former President Ronald Reagan was able to inspire a nation with his State of
the Union Address.
After he passed away, they asked his lifelong Secret Service Agent what he
would remember the most about President Reagan? Without hesitation he
responded,
“President Reagan treated everyone the same. If he was speaking to the
Queen of England or the gardener at the White House he gave every person
the same genuine attention and made them feel important.”
We can learn about strong leaders by learning from those great Americans that
help build America.
President Ronald Reagan
“Not
everybody aspires to be
a bank president or a nuclear
scientist, but everybody wants
to do something with their life
that will give them pride and a
sense of accomplishment.”
President Ronald Reagan
“You can and should
listen to and learn from
criticism, but you can’t
let it paralyze you.”
“You have to just make
the best decisions you
can and keep moving
forward.”
General Norman Schwarkopf
“Leadership is
a potent
combination of
strategy and
character. But if
you must be
without one, be
without the
strategy.”
Sam Walton
“Outstanding leaders
go out of their way to
boost the self-esteem
of their personnel. If
people believe in
themselves, it’s
amazing what they can
accomplish.”
President John Quincy Adams
“If your actions
inspire others to
dream more, learn
more, do more and
become more
You are a leader!”
Harvey Firestone
“The growth and
development of
people is the
highest calling of
leadership.”
Abraham Lincoln
“Whatever you
are…be a good
one.”
General Colin Powell
“Leadership is solving
problems. The day your
employees stop bringing
you problems is the day
you have stopped leading
them. They have either
lost confidence that you
can help or concluded you
do not care. Either case is
a failure of leadership.”
General Colin Powell
“Great leaders are
almost always
great simplifiers,
who can cut
through argument,
debate and doubt
to offer a solution
everybody can
understand.”
Brian Tracy
“Become the kind
of leader people
would follow
voluntarily: even if
you had no title or
position.”
“T-Boone” Pickens Jr.
• “Show me a
good loser…and
I will show you a
loser!”
Richard Kinder CEO Kinder Morgan
• You need to make
sure everybody gets
credit … that’s
extremely important
to me.
Roe Patterson President & CEO
“After every
contact with your
employees ask
yourself…what
kind of impact did I
just have…positive
or negative?”
Ken Huseman former President and
CEO Basic Energy Services
“Successful
managers need
to be able to
identify the
talented people
in the company
and move them
into a position
that will benefit
the company
the most.”
Exceeding Expectations
We ask our field employees to:
“Provide a service that exceeds our customers
expectations.”
As leaders we must challenge ourselves to:
“Provide the leadership that exceeds our
employees expectations.”
Give our employees the same effort we are asking
of our field employees to give our customer
Oil and Gas Work Place
• Field employee’s
work in one of the
most dangerous
industrial
environments in the
world, all hours of the
day and night and in
all kinds of weather.
• Weekends and
holidays generally go
unnoticed.
• It takes tough people
to do this work long
term.
Value of Field Employees
• I have a great deal of
respect for our field
employees.
• Where they work and
how hard they work.
• When you shake hands
with a field employee its
like grabbing a fence
post.
• Six days a week…12-14
hours a day.
• Sweat through clothes
covered in dirt and oil
and think nothing of it.
Value of field employees
• Every employee that is
not tripping pipe or
shifting gears is
supporting the field
employees who are.
• If our field employees
fail…we all go home.
• They are the men and
women who are “ringing
the cash
register”…generating
revenue for the
company.
• They bring oil and gas to
the surface.
Value of Field Employees
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Their ability to provide a safe
professional service that exceeds
expectations is critical to the
success of the company.
It is very impressive to watch an
employee or crew who take pride
in their work.
They know what they are doing
and they are very good at
controlling a dangerous work
environment all day, everyday.
These are the crews where
management take potential
customers, senior management
and investors.
Old School Management
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Fear and Intimidation.
Get the job done or leave.
I’m not a baby sitter…get to work.
Accept my work ethic or go home.
Force new generation into their work ethic.
Unconditional work ethic.
If you can’t…you can’t stay.
Safety is second to getting job done.
Strong Leadership = Success
• Surround themselves with good people.
• Make every employee feel that their job is
important to the success of the company.
• Positive self-esteem motivates exceptional
job performance.
• Respect their employees and inspire them
to be their best.
Integrity
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Walk the walk…or…talk the talk.
Not just in safety meetings…in the field.
Is safety a priority with every decision everyday?
Employees believe more of what they see than
what they hear.
• Silently rushing employees with gestures…looking
at your watch…sighs…
• Some need motivating…we can’t set in the shade
of dog house all day.
• Safe and steady.
Strong Field Supervisors
• Knowledgeable and experienced.
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Dedicated hard worker.
Patient when training new employees.
Helps new employee feel connected with coworkers.
Dependable…on time everyday.
Ensures employees have safe tools and equipment.
Spends time on location impacting behavior of crews.
Ultimate goal: Gain employee’s unsupervised
compliance with policies and procedures…safe work
practices.
Company Reputation
• Your employees build Basic’s reputation in your
area of operation by the quality of service they
provide…right the first time, no accidents…no
environmental issues.
• The phone rings or is silent because of the quality of
service your field employees provide.
• The quality of service we provide defines the quality
of Basic’s leadership and management team.
Strong Leadership
• Every encounter with employees ask yourself
“What kind of impact did I have?” Positive or
Negative?
• Stay connected with employees at all levels.
• Recognize employee when job exceeds
expectations.
• Discipline in private…praise in public.
• Ask yourself: “Would I want to work for me?”
• You can’t push a chain…leader is in front…all
links pull together
• Important to supervisor – Important to employees.
Field Employee Accountability
• Policies and procedures are not a buffet.
• Employees don’t get to pick and choose which
ones they want to comply with.
• “That’s not the way I do it…We did it different at
brand X.”
• When they came to work, they agreed to follow
Basic policies and procedures.
• It’s not unfair to ask them to do their job.
• Supervisor must use disciplinary processes to
correct unacceptable and unsafe work practices.
• Retrain, discipline and then remove.
Strong Leadership
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Nothing is more important than safety of our employees.
Company comes first…the employees are the company.
Without employees, idle equipment, empty buildings.
Strong supervisors help those under them succeed.
Someone helped you promote into a leadership position.
Those under you need you to help them be successful.
Career path to promote…or career field employee.
Opportunities for promotion reduce turn over.
Reduce turn over, reduce accident rate (30%).
Strong Leadership
• Your employee’s success reflects on your leadership
skills.
• As your employees succeed, your opportunities for
promotion increase.
• Upper management is watching and listening. When
the opportunity comes your performance as a leader will
qualify you to be considered for promotion.
• Upper management’s responsibility is to identify the
talent in the workforce and move them into a position
that will benefit the company the most.
Qualities of Supervisor
• Treat all employees with respect, even when
they are terminated.
• Gain the respect of their employees.
• Good communication skills.
• Organized.
• Courteous professional demeanor “yes sir – no
sir”.
• Genuine concern for coworkers and their
families.
Employee's are Watching and Listening
• Jerry Femester Rig Manager Contract Drilling
• Three years no recordables BBQ
• All employees present for all three years
received a Yeti cooler ($500 value)
• One employee was short two months
• During presentation at rig, Jerry gave his cooler
to his employee and recognized his hard work
• Jerry had many other day to day examples that
has lead to his success as a strong successful
leader that has resulted in his crew working 3
years no recordables
Everyone has Reputation
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They are talking behind your back…coworkers and supervisors.
Those conversations build your reputation good or bad.
Reputation reflects on your family name.
Awesome hard worker…top hand
Never complains.
On time
Energetic
Positive
Self Motivated
Hard worker (unsupervised)
Respected by coworkers
Admired by supervisor
Requested by company man
Next to be promoted
Who are we hiring?
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Is the applicant currently unemployed?
Terminated by previous employer?
How many previous employers…why?
Five employers in two years?
Why would they stay with you?
They could be the problem?
You could be hiring your next accident?
Do they have physical agility for job?
Experience with hard work?
Who are we hiring?
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Pressure on managers to hire
Pressure from customer to crew out rigs
Poor or no background check
“Job Hoppers” know what to say to get a
job, but they can’t perform consistently to
keep a job.
• No substantial work history
• Cost Basic time and money
Most field employees…
• Come to work everyday on time, drug free and
they don’t have accidents.
• They provide a service that exceeds our
customers expectations everyday.
• These employees have helped build Basic into a
very successful Energy service company.
• These are the employees who keep working
during the down-turn in business.
Everyone has Reputation
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Lazy-Lazy-Lazy
Ugly word to read, say and hear.
Dishonoring to your family’s name.
Sloppy lazy work performance.
No one wants to work with lazy coworker.
Constant complaining.
Always has excuse to get out of work.
Late…undependable.
Not “do their share of the work.”
Interferes with work of other crew members
Bust and Boom – Who goes home … Who keeps working?
Leadership Frustrations
• One crew clean, neat location, all safe work
practices followed, no damaged property, no
environmental issues, no accidents and praised by
customer.
• Next crew rag tag location, short-cuts, hit and miss
with following safe work practices, frequent
accidents.
• Supervisor must retrain, discipline or remove before
someone is injured.
Operator Sets Work Standard
• Operators most important responsibility is the
safety of his crew.
• Operators leadership is key to the professional
conduct of his crew.
• Operator is the day to day leader and has more
influence on crew than supervisor.
• Operator should not begin work until safe
conditions exist.
• Operator should “stop work” when he observes
an unsafe behavior or a hazard has developed.
Nothing is more Important than safety of
our employees
Their families need
them at work everyday
to provide for them and
Basic needs them at
work everyday to
continue to build a
successful energy
service company.
Nothing is more important than safety of our
employees
Make a personal
commitment at the
beginning of each day, to
yourself and to your
employees that your going
to continue to develop the
professional leadership
skills that will encourage
safe work practices and
get your employees home
each day.
Nothing is more important than the safety
of our employees
Your strong
leadership
skills will
produces safe
professional
employees.
Their children
are expecting
them home.
The sounds inside a funeral
Nothing is more important than
the safety of our employees.