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AOMi Project Management Practitioner Overview Mar 2015 © AOM International 2012, all rights reserved. Contents Guiding Principles The Standard AOMi Project Lifecycle Why is PM important? What is it, exactly? Project Definition – What & Why AOMi PM –Reporting & Collaboration PM Activities – Daily, Weekly Key Resources © AOM International 2012, all rights reserved. Guiding Principles Key principles underpinning thinking about how we manage projects © AOM International 2012, all rights reserved. Guiding Principles Strong Basic Methodology Not all projects are standard Core Skills not PM High Coach utilisation 70% home before we start, emphasis: capability/consistency Closer management needed, focus: discovery/design Simple PM Tools, not OTT, simple theory… enough is good Not much time for PM, easy tools, minimal overhead Finite Management Time Need to manage by exception + standard processes, autonomy Growing More projects. Need consistent ways of reviewing. Dashboard. Spreading Diversifying More activity offshore. Need to standardise methods Associate resource, delivery partners: training / std. methods THEMES: Integrated Tools, Standard processes, Standard Information, Low overheads © AOM International 2012, all rights reserved. *RM = Relationship Management The AOMi Project Lifecycle The ‘life cycle’ stages in a standard AOMi delivery project. © AOM International 2012, all rights reserved. Stages of a Project Standard Planning Tasks Currently projects are viewed as having four overall stages:SALES DELIVERY RM © AOM International 2012, all rights reserved. *RM = Relationship Management Stages of a Project Standard Planning Tasks SALES DELIVERY C/M Assessment Capability / Maturity Assessment Understanding the potential for AOM Costing & Proposal Pricing, Top Down Costing & Proposal preparation Contracting Negotiation & Contract Preparation Project Initiation Project Resourcing & Activation © AOM International 2012, all rights reserved. RM Stages of a Project Standard Planning Tasks SALES © AOM International 2012, all rights reserved. DELIVERY RM Project Definition Agreement, Plan, Scope , Governance & Objectives Solution Assessment Technical assessment of AOM solution Identification – non standard features Project Planning Resource & Milestone Plan Bottom Up Costing Detailed costing based on plan. Stages of a Project Standard Planning Tasks SALES DELIVERY RM Launch presentation, Contracting, Roadmaps, Core Task Workshops Mobilisation Establishing data capture, stabilising data, Baselining Data Capture Planning, Loading, Variance, Daily Controls Short Term Planning MTP Coaching & Processes. Medium Term Planning © AOM International 2012, all rights reserved. Stages of a Project Standard Planning Tasks SALES DELIVERY RM Now addressed by new customer roadmap © AOM International 2012, all rights reserved. Stages of a Project Customer & AOMi (‘Management’) Stage Gates Projects Involve standard tasks and stages Some tasks we do internally Others we do with customers For Internal Tasks, to monitor correct completion We use a ‘Programme Management Checklist’ For Customer Tasks, to monitor correct completion We use a ‘Customer Stage Gate Checklist’ This was a stand alone Excel file – now imbedded in Excel format WSR © AOM International 2012, all rights reserved. Stages of a Project The Key Customer & AOMi (‘Management’) Stage Gates © AOM International 2012, all rights reserved. *RM = Relationship Management Importance of PM Reasons why project management (PM) is important to AOMi, and a simple high level view of what PM is. © AOM International 2012, all rights reserved. Importance of PM Importance KEY DIMENSIONS GOOD PROJECT MANAGEMENT: The Customer Relationship Helps build confidence & trust Good PM methods are standard and expected Risk & Quality Helps AOMi reduce risk and maintain quality Reputation © AOM International 2012, all rights reserved. Promotes a good industry reputation Importance of PM What is Good PM ? A Practical Working Definition Defining the destination Defining the project objectives correctly and completely such that if they are achieved, the customer will consider the project fully successful. Creating a Plan Understanding where we are, and creating a plan that will get us from where that is to the destination in a way that is achievable, prudent, acceptable and efficient Managing the Journey Negotiating / avoiding obstacles through awareness and pro-activity. Maintaining a formal project record where progress and joint commitment can be closely monitored. Managing the Relationship To manage the multi-layered internal and external relationships to ensure that all are strengthened through the project experience. © AOM International 2012, all rights reserved. Project Definition – What & Why The standard reporting & monitoring processes we follow. © AOM International 2012, all rights reserved. Project Definition What & Why Project Definition Scope, Who’s involved Objectives Governance – Meetings, Who Assumptions, Dependencies Stakeholders Timescale Contact Details © AOM International 2012, all rights reserved. Why: - Verification : cost/plan/contract - Rapid mobilisation - Communication - Agreeing conditions of success - Base-lining scope - Conformance – expected PM conventions - Vehicle for continuous improvement - We are used to working with them AOMi PM – Reporting & Collaboration Scope of Project Definition. Why we do them. © AOM International 2012, all rights reserved. Reporting & Collaboration If not green – why? Weekly Report – How we used to do it A bit confusing Repeated – wasted real estate Not much space. No progress statement Time consuming to prepare / update © AOM International 2012, all rights reserved. Also - Can’t pull data off a PPT report… Reporting & Collaboration Weekly Report – How we now do It Format Excel (enables us to extract data from it) Template Standard Template. Includes set up that lets you customise for Standard milestones and non-standard tasks. Notes Cover Page Fill out the date of the report © AOM International 2012, all rights reserved. Reporting & Collaboration Weekly Report (cont.) Summary Page Notes Project RAG Enter summary of progress in week © AOM International 2012, all rights reserved. If not Green why Reporting & Collaboration Weekly Report (cont.) Notes Describe issue © AOM International 2012, all rights reserved. Issue Log Flag to management if needed (will appear on programme dashboard) Log is pretty simplistic – more useful for small deliveries. Enter chronology of issue resolution. Day dating entries we can track progress. Reporting & Collaboration Weekly Report (cont.) Notes Enter RAG Status ‘Complete’ / ‘Incomplete’ © AOM International 2012, all rights reserved. Date Goes red if not met by due date Enter re-plan date if we have overrun Stage Gate Pages If we can’t complete a targeted stage gate on due date. Say why. Date the entry. Reporting & Collaboration Weekly Report (cont.) Notes Plan updated automatically from Milestone RAG Shows status date from report date on cover sheet Plan Shows replanned dates © AOM International 2012, all rights reserved. Reporting & Collaboration Integrated Toolset Purpose Get Smarter at channelling data through reporting / monitoring structures © AOM International 2012, all rights reserved. Reporting & Collaboration Programme Dashboard Purpose Management Summary of Programme Status FOCUS • • • • • Progress / plan tracking Cost / Budget Tracking Target Margin Projected margin Management Issues Fed by extracts from • Cost Model • Excel WSR • OpenAir Timesheet © AOM International 2012, all rights reserved. PM Activities What time should be set aside for PM activity and what should you do with that time? © AOM International 2012, all rights reserved. PM Activities Weekly 30 Mins Beginning of Week Question: What is my plan this week? Sources • Plan/Schedule – what do I need to do to keep things on track? • Stage Gate Checklist – what holes do I need to plug if any? • Last PWG Minutes – what actions/issues need covering off? • AOMi Issues list / emails – any actions from here that I need to cover off? • Relationship – anything I need to cover off here? 90 Mins Project Working Group (weekly) Inputs • Last PMC Minutes • Stage Gate Checklist – update with latest RAG position prior to meeting • Project Status Report – to be discussed at meeting Chair the Meeting • Use standard agenda – see PID (minutes should provide structure) • Keep discussion efficient. Note all actions. • Hold to the time by keeping things efficient and focused. © AOM International 2012, all rights reserved. PM Activities Weekly 60 Mins Write up minutes , Issue Structure of minutes should reflect agenda items: 1. Progress this Week 2. Review of Stage Gate Status & Plan 3. Review of Open Actions & Issues 4. New Issues / Topics 5. Plans Next Period Key Features • Attendance Noted • Dated • Clear & concise summary • Actions identified for all issues • Chronology of resolution shown for actions • Date of meeting in name of file! Reporting Each week – Status Report, Meeting Minutes, Stage Gate Checklist Note: In addition to the above, there may be a separate Steering Committee forum. The same rules apply as per the weekly programme Management Committee, although the customer may wish to keep minutes and chair the meeting. We fit in with the customer preferences but would want certain things reflected in the minutes such as discussion of issues and status of actions, confirmation of stage signoffs, and acknowledgement of scope changes and plan revisions. © AOM International 2012, all rights reserved. Key Resources Key resources needed for field project management © AOM International 2012, all rights reserved. Key Resources Resource Notes Management Stage Gate Checklist Used to monitor completion of internal processes connected with the project lifecycle Weekly Report Template Used to monitor project progress on a weekly basis. Minutes Standard minutes of customer meetings. Actions in previous minutes reviewed in each new project meeting Top Down Costing Deal costing prepared at Sales stage. Standard Cost Model Bottom Up Costing Detailed costing placed on weekly resource plan. Standard cost model PM Dashboard A summary dashboard of key programme indicators © AOM International 2012, all rights reserved.