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Organizational Culture and Politics GAGMIS 2014 Spring Conference Cinco de Mayo, 2014 Overview of Day • • • • • Adaptive Leadership in Practice Organizational Culture Public Problems, Values & Choices Nature of Public Sector Work Public and Private Goods Adaptive Leadership Kind of Challenge Problem Definition Solution Locus of Work Technical Clear Clear Authority Technical & Adaptive Clear Requires Learning Authority & Stakeholders Adaptive Requires Learning Requires Learning Stakeholders Adaptive Leadership Observe • Get it done! Analyze Intervene Organizational Culture • We exert influence through social architecture • To diagnose environment • “Organizational Culture is the pattern of shared meaning in an organization” (Trice & Beyer) For example … Organizational Culture • What are “shared meanings?” • Schein describes them as “the basic assumptions on which the organization operates” • Most basic level … often unconscious • Ask a person new to the organization to describe them Organizational Culture • Next level more overt … expressed values • Most observable elements are: – Artifacts, creations – Processes – Art – Behaviors Public Values • Balance of: • • • • Liberty Community Prosperity Equality Public Sector Leadership • Is the Public Sector Different? – In groups … – Should government “be run like a business?” Group A – How can it be? Group B - Why can’t it be? Differences according to Dimock 1. Most government departments seek only the greatest amount of service 2. Democratic administration is deliberately limited and checked 3. Governmental administration more accountable 4. Changes of leadership and losses of experience 5. Government regulates, prohibits, prosecutes 6. Multiple interests divide attention Differences … 1. Governments may tax to enlarge their resources 2. Ownership is not clear 3. Value of government services is neither easy to quantify nor reflected in a single measurement “The value of the government service is collective, for the community as a whole, as opposed to the individual value received by purchases of business services.” Differences according to Mikesell • Why can’t private businesses selling their products in free markets be relied upon to provide all goods and services that ought to be available? • What makes some services a governmental responsibility? • What makes something a public good or service? Case Study • What’s a public good? Public Good 1. Nonexclusion 2. Nonexhaustion or nonrivalry Provision-Production Dichotomy 1. Government provision/government production 2. Government provision/private production 3. Private provision/government production 4. Private provision/private production So what? • Looping back to the beginning of the day … • What are two or three lessons you learned for exercising leadership and influencing organizational culture for the IT professional?
