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MOS BURGER 財政三 財政三 財政三 財政三 Member: 101205046 101205069 101205073 101205088 楊雅婷 陳宜君 蕭妤如 羅晨帆 Outline ✪ Profile of MOS BURGER ✪ Profile of Fast Food Industry ✪ MOS Pricing Strategy Analysis ✪ Questions and Discussion PROFILE OF MOS BURGER Profile of MOS MOS BURGER(モスバーガー、摩斯漢堡) • MOS Food Services, Inc. , doing business as MOS Burger, is a fast-food restaurant chain (fast-casual) that originated in Japan. • The first MOS BURGER store, MOS BURGER Narimasu, opens since 1972. Profile of MOS • The second-largest fast-food franchise in Japan after McDonald's Japan (an independent Japanese company) • numerous overseas outlets over East Asia, including Taiwan, Singapore, Hong Kong, Thailand, Indonesia, Australia, South Korea and, until 2005, Hawaii. MOS’s Philosophy • Contribution to Humanity, Contribution to Society. • To make customers feel that, “MOS Burger is cosy” and “MOS Burger is wonderful”. • Nature should not be threatened. Expectations Brand Value • Style combination of western fast food and Japanese rice food culture ( bun made of rice mixed with barley and millet + stuffing = MOS Rice Burger) • Conducting Corporate Social Responsibility (CSR) Brand Value • Food traceability: Tracing Websites and Tracing Code allows customers to know where these materials come from • Better dining utensils • Discloser of nutrition and possible food allergens Change of Circumstances Events Time Global financial 2008 crisis Fast food oil problem Economic downturn 2009 MOS’s response 1. Expanded business scale during economic downturn, which gave MOS more bargaining chip on rent. 2. “Country style” decoration which increased 5~10% customers 3. Products innovation Implement Oil Test System of Selfmanagement 2009~2014 Get involve into “8結幸福聯合”coupon Marketing Strategies • 2007 – MOS LOHAS Market – offer fresh & health foods which deliver directly from product places • 2007 – MOS CARD NT$100/card Deposit card only by cash, each time must be n*1,000 Issue the receipt when consuming Marketing Strategies • 2010 – Buy Double Sharing Meals give bag • 2012 – Light Food Menus for Senior Marketing Strategies • 2012 – MOS BURGER Notebook – Increase percentage of returned customer with coupons in the notebook • 2012 – MOS Order – Order by app without waiting – Irregularly give bonus Number of The Store Source of the materials:MOS The Average Revenue of Single Store Source of the materials:MOS MOS’s Revenue Trend Source of the materials:Industry Analyst Jeff The Revenue of Main Products Revenue /通用格式 /通用格式 /通用格式 /通用格式 Main Course Dessert Soup Others ( Gift、Souvenir ) Source of the materials:MOS ( 2013 ) Existing Competitors • McDonald’s • Burger King KFC Subway PROFILE OF FAST FOOD INDUSTRY Fast Food Industry • Definition – Literally means food comes out fast • Characteristic – Finish orders fast – Adopt sales counter & self-service – Standardize and Simplify production • Develop – – – – – – Chain-orientation Large capital Long investment Labor intensive Vertical integration Lots of ads Fast Food in Taiwan • Beginning-In 1984 – McDonald's found their first branch in Taipei – Big success:up to 1 million NTD a day – International fast food restaurant rushed to Taiwan • Booming-1984~1989 – 25 international well-known fast food companies began business in Taiwan – Local chain/single fast food restaurant Fast Food in Taiwan • Recession-1989~ ➟ Due to – Taiwan’s economy arose in1984, but went down in 1989 – Freshness and curiosity faded away – Lack of distinguishability – Managers rush in without proper understanding of fast food industry Fast Food in Taiwan • Current situation – Difficulties • • • • High rent Heavy tax hard to compete with small trader Labor cost increased Hard to get manage license – Opportunities • Change of lifestyle • Increasing demand of eating out • Economics of scale No. of Stores in The Fast Food Industry McDonald’s MOS BURGER KFC ☞ The highest growth rate:MOS BURGER MOS PRICING STRATEGY ANALYSIS Tie-In Sale • Double Sharing Meals • Enjoyable Afternoon Tea Premium Double Sharing Meals — Tie-In Sale Situation 1 — Purchase Double Sharing Meals Situation 2 — Purchase meals separately $29 Total $384 Conclusion • Buy double sharing meals will Cheap $55 • Since double sharing meals have cheaper prices , MOS Burger can attract more consumers!! Enjoyable Afternoon Tea Premium — Tie-In Sale Situation 1 — Purchase Double Sharing Meals Situation 2 — Purchase meals separately Example: Total $110 Conclusion • Buy Enjoyable Afternoon Tea Premium will Cheap $11 • Since Enjoyable Afternoon Tea Premium have cheaper prices , MOS Burger can attract more consumers!! Discriminatory Pricing Strategy • Off-Peak Discriminatory Pricing Strategy Night Owl Sharing Meals— Off-Peak Discriminatory Pricing Strategy Peak Periods Off-Peak Periods Conclusion • In off-peak period, MOS Burger sets lower price in order to improve the utilization and avoid idle resources. MOS Card Analysis • The amount of each bonus must be an integer multiple of NT $ 1,000 dollars, according to Decree each card prepaid amount may not exceed NT $ 10,000. • Buy Empty card for$100 • Consumes $500 get 2 gold counts • All the gold counts accumulate in this year, must be exchanged in two years. Conclusion • Holdup Since consumers have already paid money to MOS, they may be heldup by MOS. • Brand loyalty People who have MOS Card will purchase the commodity more often because of the advance convenience . • Basic Quantity of Consumers Because of the sales of MOS Card, MOS will have the basic quantity of consumers who have already buy MOS Card. QUESTIONS AND DISCUSSION 1 2 Questions and Discussion 1 Questions and Discussion 2 Thank you for your listening!