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Ask not what Capitalism can do for you Ask what you and your company can do for (replacing the role of) your Country Prof. Carlo Alberto Carnevale-Maffè BAA – MBA Reunion 17.05.2014 Ask not what Capitalism can do for you, Ask what you can do for Capitalism (therefore, for your fellow citizens) “The means of production (of information and services) must belong to the people” (BYOD, check in your pocket…) “Workers (Users and Consumers) of the world, unite! (on the Cloud, with FaceBook)” The next big market opportunity for corporations? The unbearable heaviness of the Welfare State • • • With public expenditures ranging from 30% to more than 50% of GDP in Western countries… … and under the unsustainable promise of a ever-growing list of entitlements for permanent education, unemployment, retirement and health care… …it is time for corporations, managers and entrepreneurs to undertake public roles which are no longer bearable by traditional Nation States. • Forget the irrelevant minimalism of "social responsibility". • Welcome in the brave new world of "Institutional Corporate Strategy” 3 The largest market on Earth? It’s “Big G” • “Big G” = G + T = Government Expenditures + Government Transfer Payments (Social Security, Unemployment Benefits, Subsidies) 4 Usa Inc. (& European Union S.C.R.(i)L.) Source: FiveThirtyEight, Nate Silver, NYT, 16 Jan 2013 6 Source: FiveThirtyEight, Nate Silver, NYT, 16 Jan 2013 7 Source: FiveThirtyEight, Nate Silver, NYT, 16 Jan 2013 8 Source: FiveThirtyEight, Nate Silver, NYT, 16 Jan 2013 9 Source: FiveThirtyEight, Nate Silver, NYT, 16 Jan 2013 12 To everybody, by their means 14 15 5% of the people are 50% of health care spending 16 17 18 19 20 Education & Tax Surplus 21 A Shrinking “Lump of Labour”? 22 Why you should stay in school… 23 Raising a child as a citizen: 1960 - 2011 Education & Care: 9x - Health: 2x 24 25 The College Tuitions’ hyperinflation… 26 You’re really lucky to be in the wrong place… Welcome in the wonderful world of European management: Slow growth (if any…), deflationary pressures, ageing population, unsustainable welfare costs Highly fragmented national markets (both for input factors and output) Little progress on liberalisation, especially on services Few corporations among the global leaders n n n n The New “New York”: Europe… If You Can Make It There, You Can Make It Anywhere The perfect training ground for: n n n Managing cultural complexity Fostering early internationalisation Learning soft power Management & Entrepreneurship: the “Lingua Franca” in the Tower of Babel Marx & Mark (Zuckerberg) The end of firms’ monopoly on value added. A shift in “organisation asymmetries”? 1998-2013 • A Network of Pages - Impact on “Information asymmetries” • New forms of disintermediation, re-intermediation But: • Unchanged market structure between supply and demand ? 2014-2020 • A Network of People - Impact on “Organisation asymmetries” • New forms of collaborative production And: • Change of market structure, end of firms’ monopoly on supply and value added Social networks as economic organisations • Conditions: are they able to address the issues of: § Coordination? § Incentives? • Coordination: § Non hierarchical, lower level of hidden action and hidden information because of distributed social control § You cannot permanently hide from your social networks • Incentives: § Non monetary § Based on “values”, rather than “value” Digital = Social Digitalisation increases: • Standardisation • Interoperability • Network Effects • Positive Externalities Digitalisation lowers: • Access barriers to production,exchange and utilisation of content • Trasnsaction costs and therefore “switching” among different players What is “digital” becomes “social” The Citizen’s Finger § The Thumb § The Index § The Middle § (The Ring…) Is the Economy Circular? 34 35 The Economy is not a Chain nor a Circle. It’s a Spiral Are you truly global? A simple quiz • Which innovation has given the single most relevant contribution to economic globalisation? 1. TV? 2. Civil aviation? 3. Internet? Thinking inside “The Box” • Logistics is, overall, one of the largest industries of the largest countries in the world: • The share(*) of the logistic sector in: • • China: 21% of GPD (25% in 1991) India: 13% of GDP • • Europe: 11% of GDP USA: 8% of GDP (14.5% in 1982) • (*) Source: The Economist, June 2006 Internet is an Economic Institution, not just a technologic infrastructure • The Cloud is a new form of public institution, non just a technological architecture. • It’s a laboratory of organisational innovation, a crossroad of information exchanges, a platform of business relationships. • The Cloud is the new “E Pluribus Unum”, the United Processes of Economy The Internet Is NOT a Gift of God… • Unless Jeff Bezos, Mark Zuckerberg, or Larry Page, are Gods… • The Internet is a gift (i.e. a subsidy) of corporations. • • • It’s a “de minimis” complimentary service associated to the main, paid-for, offering. The open public internet will become a freeof-charge, externality-based service for the networking/communication needs of corporations, both B2B and B2C. Indeed full subsidy , i.e. Price = 0, is already the most common/modal price for (real) Internet services. • Get a Kindle, and live happy! Google Uber Alles Navigation gets social. Waze live reports on Google Maps The “inclusive” servitization Bye bye, car insurances. 44 Bye bye, Telcos. 45 Optical illusions? 46 Small Things & Big Data • Extracting value from externalities of information, collecting data on everything related to the customers and their processes. • Nothing must be let down, nothing must be forgotten. • Things are (new) citizens of the world. • They have specific rights – and duties, as they become more “context sensitive” with technologies. The Internet of Everything Microeconomics of Digital Services TODAY… Price … TOMORROW S1: Analogic Silos Price D3 P1 S3: Cloud Apps + Data +Services D1 P2 C1 = P1 x V1 S2: Cloud Applications D2 C2 = P2 x V2 Volume V1 + V2 Growing supply of applications, lower variable costs and lower barriers to entry and access, increase volumes but drastically reduce average prices… C3M2 Volume The size of the market will have to grow through “complementarities” (with data, services, and valueadded business processes) The challenge: can you do better than Nation States in these fields, with less resources? a) b) c) d) e) Education Health Care Unemployment Benefits Retirement Benefits Environment, Territory & Infrastructures • Just 3 Rules: – You can lobby for legitimate national (or federal) Laws, providing the economic case for regulatory impact assessment (“RIA”, see OECD) – You cannot generate major negative externalities – You have to develop convincing arguments also for private investors and to identify the most appropriate corporate partners • …and just 30 minutes! (better than “4 Minutes To Save The World”) 51 The “Big G” Platform… is not a “value-added chain”, but a “multi-sided market” Content & Device Providers Communication Platform Merchants & Institutions Content Platform Google Commerce Platform PREMIUM SUBSIDY People & Communities Rephrasing the classics… • “Public welfare is no more than the continuation of business by other means” (Bill von Gateswitz) • “Peace – like user interface - is too important to be left to politicians” (Anonimous Job, Silicon Valley) • “Make money, not currency war” (Deng Xiao Yahoo) Mirror, mirror on the wall: who’s the most powerful of them all? What comes first: Politics or Economics? • Different constituencies, different stakeholders: – Politics is (still) National – Economics is (increasingly) Global (the French guys down there, please don’t make all that noise) 54 Legitimate Corporate Diplomacy Core processes, not just residual profits • Corporations must give to Capitalism, and their Countries, much more than tax revenues • Profitable diplomacy, not charity: corporate diplomacy is not a new form of “St. Peter’s obulum” • Convergence of peaceful relations, sustainable welfare and economic interests • Higher level of transparency and accountability of corporate diplomatic choices: shareholders vote every day with their feet… 55 The economic factors driving corporate role in diplomacy MACRO MICRO • Highest-ever share of GDP from corporate profits • Cross-border M&As and fragmented ownership structures • FDI & Int’l trade • Positive Externalities from technology standards and network effects • Inverted sequence of internationalisation of ICT firms • Global attraction for talented resources, no prerequisites for nationality • Building corporate identities as new sources of social values • Cross cultural knowledge management, no “clash of civilisations” • Firms move around much more bits, atoms and people than any State on Earth .com vs. .gov? Once upon a time… 57 Any more Henry VII and Giovanni Caboto around? Modern Nation States as: • “territorial monopolies of legal violence” (Max Weber) …but… • “ever weaker competitors in the extra-territorial markets of power” (YouTube) Buscar el levante por el ponente? n n n Is “Corporate Institutional Strategy” just a new route to reach the “West Indies” of traditional markets... …or is it discovering different economic territories? A few questions for universities, managers and entrepreneurs... A New Renaissance? A Time of “Explorers” and “Navigators” n n n The myth of Universalism and the complexity of Individualism Venture Captains and Venture Capital Power by birth and co-optation vs. Leadership in discovery and creative destruction (entrepreneurship…) Carve out the New Alliance “La scultura è arte per via di levare” 1. Public Institutions: “Carve out” e redefine service processes handled by local public entities. 2. Markets: integration (with appropriate lobbying towards regulators) of systemic value chains in specific territories. (Es. Italy: tourism, food, fashion). 3. Organizational model: “Crowdsourcing” of professional skills, new capital structure, new engagement cycle. Michelangelo, St. Matthew, Galleria dell’Accademia, Firenze Thanks! Prof. Carlo Alberto Carnevale Maffè Strategic Management Department Bocconi University School of Management Via Bocconi 8 – 20136 Milano E-mail: [email protected] Twitter: @carloalberto Facebook/carloalberto.carnevale