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3 Technology Briefing Database Management “Modern organizations are said to be drowning in data but starving for information” p. 509 Information Systems Today: Managing in the Digital World TB3-1 Learning Objectives Information Systems Today: Managing in the Digital World TB3-2 Learning Objectives Information Systems Today: Managing in the Digital World TB3-3 Database Management for Strategic Advantage • Database technology is vital to an • organization’s success Variety of information collected and stored o Stock prices o Potential customers o Credit ratings of wholesalers o Etc. Information Systems Today: Managing in the Digital World TB3-4 Database Management for Strategic Advantage (II) • Database technology used for: o Gathering and storing customer information o Custom-tailoring catalogs and mailings o Fueling electronic commerce o Etc. Information Systems Today: Managing in the Digital World TB3-5 Learning Objectives Information Systems Today: Managing in the Digital World TB3-6 Database Foundations • Then: o Card catalogs o File cabinets • Now: o DBMS • Create • Store • Organize • Retrieve data o E.g., Microsoft Access Information Systems Today: Managing in the Digital World TB3-7 Database • Database o Collection of related data organized in a way to facilitate searches o Entities • Something you collect • data about E.g.: people, books Information Systems Today: Managing in the Digital World TB3-8 Record • Contains data about a single entity o Similar to catalog card Information Systems Today: Managing in the Digital World TB3-9 Attributes • Specific characteristic describing the entities o E.g.: name and social security number are attributes of a person Information Systems Today: Managing in the Digital World TB3-10 Example: Entity Student • Entity represented as a table, with rows as records and columns as attributes Information Systems Today: Managing in the Digital World TB3-11 Advantages of the Database Approach 1. Program-data independence 2. Minimal data redundancy 3. Improved data consistency 4. Improved data sharing 5. Increased productivity of application development Information Systems Today: Managing in the Digital World TB3-12 Advantages of the Database Approach (II) 6. Enforcement of standards 7. Improved data quality 8. Improved data accessibility 9. Reduced program maintenance Information Systems Today: Managing in the Digital World TB3-13 Cost and Risks of the Database Approach 1. New, specialized personnel 2. Installation and management cost and complexity 3. Conversion costs 4. Need for explicit backup and recovery 5. Organizational conflict Information Systems Today: Managing in the Digital World TB3-14 Effective Management of Databases • Database Administrator (DBA) o Responsible for development and management of databases • Works with system analysts and programmers • Works with users and managers • Implements security features • Grants access rights o One of the key actors in creating a successful database Information Systems Today: Managing in the Digital World TB3-15 Entering Data • Forms o Enter data about a record o Field in a form corresponds to attribute in a record o Used to add, modify, or delete data Information Systems Today: Managing in the Digital World TB3-16 Example: Computer-Based Form Information Systems Today: Managing in the Digital World TB3-17 Querying Data • Query: used to retrieve information • Structured Query Language (SQL) o Example: Display students who earned an “A” o Writing SQL queries can become very complex Information Systems Today: Managing in the Digital World TB3-18 Query by Example • Simpler than • • SQL Drag-anddrop features Construct a sample of the data we would like to see Information Systems Today: Managing in the Digital World TB3-19 Creating Database Reports • Report o Compilation of data from the database • Report generators o Retrieve, manipulate, and display data • Example o Quarterly sales for a restaurant • Adding • Grouping Information Systems Today: Managing in the Digital World TB3-20 Database Design • Data need to be organized for retrieval and analysis o Key elements of a database • Data • Structure • Data model o A map or a diagram representing entities and their relationships Information Systems Today: Managing in the Digital World TB3-21 Example: Entities and Their Attributes Information Systems Today: Managing in the Digital World TB3-22 Identifying Records • Uniquely identifying records: o Primary Key • Unique identifier • E.g.: Student ID number, social security number o Combination primary key • Combination of two or more attributes • E.g.: identifying a student’s grade for a particular class for a particular term • Identifying records that share a common value o Secondary Key • Attribute not used as a primary key • E.g., Major Information Systems Today: Managing in the Digital World TB3-23 Associations • Used to relate information between tables • Needed to retrieve information • Example: Basketball league database Information Systems Today: Managing in the Digital World TB3-24 Example: Basketball League • • • Each table contains important data No way to learn which team plays in a specific stadium Need to make associations Information Systems Today: Managing in the Digital World TB3-25 Example: Basketball League • Foreign keys o Attributes used to link tables o Primary key in one table, foreign key in another o Need to create additional entity for many-to-many relationships Information Systems Today: Managing in the Digital World TB3-26 Entity-Relationship Diagram • Used to show associations between entities • Important when designing complex databases o Entities: represented by boxes o Relationships: represented by lines Associations Information Systems Today: Managing in the Digital World TB3-27 The Relational Model • Primary DBMS approach (RDBMS) • 3 dimensions o Entities represented as 2-dimensional tables • Rows = records • Columns = attributes o Tables joined based on common columns (3rd dimension) • Good design eliminates redundancy Information Systems Today: Managing in the Digital World TB3-28 Data Redundancy • Problematic if an attribute has to be changed o Need to change in multiple locations • E.g., instructor’s phone number Information Systems Today: Managing in the Digital World TB3-29 Normalization • Eliminate unnecessary redundancy o Create separate tables o Data only needs to be changed in a single location Information Systems Today: Managing in the Digital World TB3-30 Data Dictionary • Document that specifies what data needs • to be entered o Attribute name o Key or not o Data type o Valid values Can be used to enforce business rules Information Systems Today: Managing in the Digital World TB3-31 Linking Website Applications to Organizational Databases • Users can access a variety of data via a company’s web site o Web services help in integration of databases, regardless of physical location • Need for adequate systems performance • Get understanding of customer behavior Information Systems Today: Managing in the Digital World TB3-32