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Overview of Research IT Resources
Services: Data Storage, Computing,
Software, Databases & More
Michael Wagner
Division of Biomedical Informatics
Research IT Open House – 9/18/2012
Mission of BMI’s Research IT Services
The Research IT Services group in the Division
of Biomedical Informatics provides
computational resources,
services and
support
to investigators at Cincinnati Children's
Research Foundation and the University of
Cincinnati College of Medicine.
BMI Services and IS: Separate
organizations, but closely collaborating
• IS is responsible for
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all clinical systems (patient care)
basic desktops, printers, etc.
networks, security, email
24/7 helpdesk support (636-4100)
• BMI Services
– Offers Research IT services (servers, storage, cluster, databases,
etc)
– Advocates on behalf of research staff
– Provides policy and oversight for research-related systems.
• It should not matter who you contact, we strive to resolve
problems seamlessly on the back end.
The most important slide
• Our helpdesk email address:
– [email protected]
• The Research IT Services homepage:
– http://bmi.cchmc.org/
What happens when e-mail is sent to
[email protected]?
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All email is logged in “Request Tracker”
Many staff actively monitor queues
E-mail is triaged, prioritized and monitored
“Service Level Agreements” (SLAs) ensure
quality service
• Upon closing a ticket, end-users can fill out
survey and provide feedback
Research IT Services
(see also http://bmi.cchm.org)
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Data storage:
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Web hosting, software development
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Databases (most flavors, such as Oracle, MS SQL, mysql, postgres, filemaker, etc.)
Research Data Storage (RDS): network drives
Web-based storage (Xythos)
Specialized data portals (flow cytometry, microarrays, genotype data etc.)
Drupal content management system
Many (technical) options for development (Microsoft, open-source, etc). Please contact
us early for larger projects!
Code repositories (svn, TFS, etc), code review tools, etc.
Electronic Data Capture tools, e.g.,
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REDCap & REDCap surveys (CTSA-supported tool)
Microsoft Sharepoint / Infopath
Custom development (e.g., gwadb, C-MIND DB, etc.)
Research IT Services
• i2b2 data warehouse, research registries
• Research software licenses (see web site)
– E.g., Electronic Lab Notebook
– SAS, Acrobat, Photoshop, Graphpad Prism, Vector NTI, Matlab, etc.
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High performance / cluster computing: 550+ computing cores
Server hosting in secure data center
Security, compliance review
Research Network Infrastructure, federation with other
institutions, specialized services
• Constant technology innovation, cutting edge acquisitions
• Monthly application specialists meetings, sign up here
Data Storage
• Research Data Storage (RDS)
– BMI has policy oversight, IS maintains operations
– Reasonable chargebacks and quota system encourage responsible
use
– Self-service request system (http://ibmi.cchmc.org)
– Self-service restores from backups (see here)
– Self-service permissions management
(http://bmirdsdp/dp)
• Xythos (http://bmixythos.cchmc.org)
– 1 GB free quota, chargebacks after that
– Web-based, can share data externally
– Any CHRF employee can request an account through
[email protected]
Web hosting
• Complementary to http://www.cincinnatichildrens.org
web pages
• Can accommodate advanced functionality (e.g.,
integration with applications), more flexibility
• Typically sites are set up under
http://research.cchmc.org/sitename
• Please contact us early for complex projects
• Reasonable chargebacks ensure responsible use
High-Performance Computing
• Shared resource
• Currently 500+ cores in cluster, Linux OS
• Used by a very diverse community across CCHMC and UC
COM, e.g., for
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Protein folding, virtual docking and simulation
Video rendering
Statistical computation
Genetic analysis, sequencing, assembly
Many more uses.
• Request an account: [email protected]
• Generous free allowance, reasonable chargebacks above that
Other services include….
• Development Help
– .Net
– OpenSource
• Support for large-scale software deployments
(core billing, laboratory animal management,
electronic lab notebook)
• MRBS, instrument scheduling software
• Other hosted software packages
Everything else
• Please check http://bmi.cchmc.org for information
• Don’t hesitate to ask for help: [email protected]
• Ask early (long before your grant deadline) to get a
clear understanding of needs and requirements
• It should not matter whether you contact BMI or IS,
we work together
• BMI will advocate on your behalf for resources
Questions?