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Overview of Research IT Resources Services: Data Storage, Computing, Software, Databases & More Michael Wagner Division of Biomedical Informatics Research IT Open House – 9/18/2012 Mission of BMI’s Research IT Services The Research IT Services group in the Division of Biomedical Informatics provides computational resources, services and support to investigators at Cincinnati Children's Research Foundation and the University of Cincinnati College of Medicine. BMI Services and IS: Separate organizations, but closely collaborating • IS is responsible for – – – – all clinical systems (patient care) basic desktops, printers, etc. networks, security, email 24/7 helpdesk support (636-4100) • BMI Services – Offers Research IT services (servers, storage, cluster, databases, etc) – Advocates on behalf of research staff – Provides policy and oversight for research-related systems. • It should not matter who you contact, we strive to resolve problems seamlessly on the back end. The most important slide • Our helpdesk email address: – [email protected] • The Research IT Services homepage: – http://bmi.cchmc.org/ What happens when e-mail is sent to [email protected]? • • • • All email is logged in “Request Tracker” Many staff actively monitor queues E-mail is triaged, prioritized and monitored “Service Level Agreements” (SLAs) ensure quality service • Upon closing a ticket, end-users can fill out survey and provide feedback Research IT Services (see also http://bmi.cchm.org) • Data storage: – – – – • Web hosting, software development – – – • Databases (most flavors, such as Oracle, MS SQL, mysql, postgres, filemaker, etc.) Research Data Storage (RDS): network drives Web-based storage (Xythos) Specialized data portals (flow cytometry, microarrays, genotype data etc.) Drupal content management system Many (technical) options for development (Microsoft, open-source, etc). Please contact us early for larger projects! Code repositories (svn, TFS, etc), code review tools, etc. Electronic Data Capture tools, e.g., – – – REDCap & REDCap surveys (CTSA-supported tool) Microsoft Sharepoint / Infopath Custom development (e.g., gwadb, C-MIND DB, etc.) Research IT Services • i2b2 data warehouse, research registries • Research software licenses (see web site) – E.g., Electronic Lab Notebook – SAS, Acrobat, Photoshop, Graphpad Prism, Vector NTI, Matlab, etc. • • • • High performance / cluster computing: 550+ computing cores Server hosting in secure data center Security, compliance review Research Network Infrastructure, federation with other institutions, specialized services • Constant technology innovation, cutting edge acquisitions • Monthly application specialists meetings, sign up here Data Storage • Research Data Storage (RDS) – BMI has policy oversight, IS maintains operations – Reasonable chargebacks and quota system encourage responsible use – Self-service request system (http://ibmi.cchmc.org) – Self-service restores from backups (see here) – Self-service permissions management (http://bmirdsdp/dp) • Xythos (http://bmixythos.cchmc.org) – 1 GB free quota, chargebacks after that – Web-based, can share data externally – Any CHRF employee can request an account through [email protected] Web hosting • Complementary to http://www.cincinnatichildrens.org web pages • Can accommodate advanced functionality (e.g., integration with applications), more flexibility • Typically sites are set up under http://research.cchmc.org/sitename • Please contact us early for complex projects • Reasonable chargebacks ensure responsible use High-Performance Computing • Shared resource • Currently 500+ cores in cluster, Linux OS • Used by a very diverse community across CCHMC and UC COM, e.g., for – – – – – Protein folding, virtual docking and simulation Video rendering Statistical computation Genetic analysis, sequencing, assembly Many more uses. • Request an account: [email protected] • Generous free allowance, reasonable chargebacks above that Other services include…. • Development Help – .Net – OpenSource • Support for large-scale software deployments (core billing, laboratory animal management, electronic lab notebook) • MRBS, instrument scheduling software • Other hosted software packages Everything else • Please check http://bmi.cchmc.org for information • Don’t hesitate to ask for help: [email protected] • Ask early (long before your grant deadline) to get a clear understanding of needs and requirements • It should not matter whether you contact BMI or IS, we work together • BMI will advocate on your behalf for resources Questions?