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UNPACKING RESULTS BASED MANAGEMENT (RBM) Module 1: Overview: A Whole Systems Approach Mosaic Workshop - Ottawa July 14-18, 2008 What is Results Based Management? It is a way of thinking and a set of tools to help us: 1. Convert a project idea into a set of activities and anticipated changes in a way that is: • Mindful of context • In keeping with the time and resources available 2. Keep track of progress against the plan and use this information to: • Make management decisions, • Service accountability relationships and • To be a learning organization. Essential Ingredients to RBM • • • • • • Participation Promoting the achievement of results A new Management style Iteration and flexibility Simplified reporting A multi-stakeholder relationship and partnership. RBM is Part of a Global Trend • A response to new realities... – Need to demonstrate value to citizens and taxpayers… – A response by program managers around the globe who are under pressure to provide evidence that their programs achieve results – EEC, World Bank, USAID, CIDA, WFP and others need to provide credible evidence of results they achieve – By mid 90’s, almost all OECD governments have adopted RBM approaches RBM is a Different Way of Working... RBM Changes in attitude and behavior Tools and Methods Improved operational practices What are Results? RESULT - A describable or measurable change in state that is derived from a cause and effect relationship. • Output – immediate or short-term, easy to measure • Outcome – medium-term change in human condition • Impact – long-term, sustainable change at societal level RESULTS CHAIN - Short-term Results or Output Mediumterm Results or Outcome (Purpose) Long-term Results or Impact (Goal) Key Change Words • Results must show change as an effect of an intervention. Change is signified by such words as: – Improved (health conditions) – Increased (income of local communities) – Strengthened (capacities of local NGOs) – Reduced (infant mortality) – Enhanced (ability to apply RBM) What does this mean in practical terms? • When making a plan, or reporting on progress, we are challenged like never before to: • Describe the connection between the work we do and the difference we make If your organization is working on… • Adult Literacy • You would focus attention on… – Improvement of literacy for 10 men and 10 women in reading and writing.; and also – the social and economic benefits that flow to those who are now literate If your ministry is working on… • The development of primary education • You would focus attention on… – Creation of school facilities, quality curriculum, competent teachers, proper equipment and supplies; and also – Enrollment, learning, broader life choices, contributions to the livelihoods of families and communities. If your organization is working on… • Cross-cultural learning exchanges • You would focus attention on… – The effects of activities undertaken; – what they (women and men) are exposed to through meetings/ conferences and other encounters; – what they contribute of their own knowledge and experience; and also… – What participants do with the knowledge, confidence, contacts gained once they get home Exercise • Think about your organization or project you are responsible for. • Craft two result statements that reflects change and what you want more of. • Share your statement with your neighbor and then in plenary. Development Results Illustration of Various Terminology NORAD WORLD BANK Strategic Objective Goal Development Objective Outcome Intermediate Result Purpose Project Devel. Objective Output Project level Interm. Result Outputs Outputs Activities Activities Activities Activities CIDA USAID Impact The important thing is to understand the concept and not be confused by terms! Canadian Treasury Board Logframe OECD RESULTS FRAMEWORK SITUATION (i.e. context, problem, identified needs, mandate, objectives) HOW ? INPUTS ORGANIZATION : PROJECT : WHAT DO WE WANT ? ACTIVITIES OUTPUTS OUTCOMES DURATION : WHY ? IMPACT INDICATORS SHORT-TERM RESULTS MEDIUM-TERM RESULTS REACH : PERSONS, GROUPS, COMMUNITIES AND PARTICIPANTS ASSUMPTIONS AND RISKS LONG-TERM RESULTS Reflections and Discussion