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Update on TTFSE Performance Indicators, TTFSE.ORG Website and Revamped GFP/UN Website Gérald Ollivier World Bank June 2003 TTFSE Program Trade and Transport Facilitation in Southeast Europe Vision and political commitment (EU) Massive external support/good coordination 8 countries, US$123 million (TA, IT, Civil works) Measuring results: Manual and database (www.seerecon.org/ttfse) Focused approach: pilot sites Increased transparency (www.ttfse.org) Local/international Training (www.gfp-dli.org) Active PRO Committees involvement Peer pressure (Regional Steering Committee) TTFSE Performance Indicators • Purposes: – Objective understanding of situation – Raise awareness of border agencies to change behavior – Assess program impact – Set benchmarks – Enable regional comparisons • Results: overall reduction in processing times over past two years Capturing Impact on Users • Total time, examination,detection at border crossing and clearance facilities Border agencies Country A Country B Point of collection Point of collection Border agencies Point of collection Point of collection Clearance actual time (minutes) Linear (Clearance actual time (minutes)) Target time 0 Actual Target May 03 Apr 03 Mar 03 Feb 03 Jan 03 Dec 02 Nov 02 Oct 02 Sep 02 Aug 02 Jul 02 Jun 02 50 May 02 100 Apr 02 150 Feb 02 250 Sep 01 300 Jul 01 200 minutes BULGARIA, PLOVDIV CLEARANCE TIMES Jun 01 Mar 03 Apr 03 Jan 03 Feb 03 Nov 02 Dec 02 Sep 02 Oct 02 Jul 02 Aug 02 May 02 Jun 02 Mar 02 Apr 02 Jan 02 Feb 02 Dec 01 Oct 01 Nov 01 Aug 01 Sep 01 Jun 01 Jul 01 Apr 01 May 01 Feb 01 Mar 01 Nov 00 Jan 01 2000 Oct 00 minutes Clearance and Border Crossing See all indicators at www.seerecon.org/ttfse BOSNIA AND HERZEGOVINA FEDERATION ORASJE-ENTRY TIMES (min.) 350 400 350 300 250 200 150 100 50 0 Country Pilot site WT 2001 WT 2002 Reduction (%) Final target Albania Tirana 4.5 hours 1.7 hours 62% 1 hour Bulgaria Plovdiv 3.7 hours 1.5 hours 60% < 1 hour Croatia Jankomir 5.3 hours 3.0 hours 43% < 1 hour Croatia Stara Gradiska 3.3 hours 0.4 hour 88% < 1 hour Romania Bacau 3.0 hours 1.4 hours 53% 1 hour Romania Constanta 4.3 hours 3.0 hours 31% 2 hours 4.0 hours 1.8 hours Average: REVENUE COLLECTED/STAFF 1,800 1,600 1,400 1,200 1,000 800 600 400 200 0 Collected Revenue versus Processing Times at Pilot Sites Time index BG 250 1999 2000 2001 2002 Yugoslavia Romania Moldova Macedonia Croatia Bulgaria BiH_RS BiH_Fed Index 200 Albania USD thousands Facilitation and Revenue Collection Customs Revenue index BG (100 in 2000) Time index HR 150 100 50 Customs Revenue index HR (100 in 2001) 0 2000 2001 2002 Indicators: Some Comments For more on indicators contact Michel Zarnowiecki, [email protected] Measuring helps reducing processing times Need other inputs: local teams, WCO TRS Finer analysis of results required Facilitation does not reduce revenue collec. TTF is not linear (sudden improvement) Establishing baseline about US$5k per site TTFSE methodology being extended to other countries (South Caucasus/Russia /Central Asia/considered as a standard) Revamped GFP Website Goal : maximize collective impact coordination/cooperation/knowledge sharing/improved synergies in TTF Joint GFP/UN Website Core Partners and Regular Partners Central Virtual Team (Core Partners) Accessible to the public Extension of present efforts (transfer of all content entered in earlier sites) GFP Website Structure/Tools Topics/Subtopics/Activities/Training Partners/National TTF Committees Global/Regional/National Reference Documents Simple data entry by registered Partners via Internet with password Value-added tools for Core Partners GFP Website Implementation Targeted release: October 2003 (web platform end June 03) Shared responsibility matrix with deadlines (WB-site design/initial upload) Monitoring with regular reporting Definition of glossary of topics Focus on maintenance, marketing (internal/external) Modify internal workflow of Core Partners to facilitate data capture Your Contribution is needed! 1st Phase: Preparation-now-until October Select your topics of interest/ Define content to add to topics Identify Main/Web Contact Persons Enter your TTF activities 2nd Phase : Launch Market the website internally/externally Define internal mechanisms to update GFP-DLI Status Site operational at www.gfp-dli.org ready for your registration (free) Core Team being formed : World Bank, TRAINMAR, IRU, NCVT/BULPRO Promotion to start actively in September based on 20 page document “Becoming a Partner” and 4 page brochure “GFP-DLI” Board to be established by mid September GFP-DLI Programs IRU Certificate of Professional Competence (passenger/freight piloted in 6 SEE countries) Freight Forwarding program under prep. for SEE (FIATA-AFT-IFTIM) Supply Chain Management program : funding being secured (Latin America/SEE) (TRAINMAR) Trade Facilitator Program under consideration (with UN) Port Reform Program (based on toolkit) GFP-DLI Documents Available to Contributing Partners: AFT-IFTIM Freight Forwarders’ Manual EFTA ABC of Trade Facilitation Koc University TTFSE Training Documents DL CPC for Road Transport Operators (IRU) Port Reform Toolkit We need Content, Content, Content from You. The GFP-DLI Needs : Additional Contributing Partners Systematic content integration in GFP-DLI Review of documents/programs under devel. Use/update of GFP-DLI content Training document on Supply Chain Management and for Trade Facilitators Financial support for expansion to new countries