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Environmental Management Systems • Benefits of environment management systems • Main features of, and differences between, ISO14000 series and EMAS • Main features of “Responsible Care!” programmes Environmental Management Systems • Procedures for accreditation to ISO14001 and EMAS • Environmental reporting • Communication with stakeholders Continual Improvement plan act do check PDCA Cycle Plan: Determine the root cause of the problem then plan a change or a test aimed at improvement. Do: Carry out the change or the test, preferably in a pilot or on a small scale. Check: see if the desired result was achieved, what or if anything went wrong, and what was learned. Act: Adopt the change if the desired result was achieved. If the result was not as desired, repeat the cycle using knowledge obtained from the previous cycle. PLAN Identify The Problem , Step 1 • Select the problem to be analyzed • Clearly define the problem and establish a precise problem statement • Set a measurable goal for the problem solving effort • Establish a process for coordinating with and gaining approval of leadership PLAN Analyze The Problem, Step 2 • Identify the processes that impact the problem and select one • List the steps in the process as it currently exists • Map the Process • Validate the map of the process • Identify potential cause of the problem PLAN Analyze The Problem , Step 2 • Collect and analyze data related to the problem • Verify or revise the original problem statement • Identify root causes of the problem • Collect additional data if needed to verify root causes DO Develop Solutions , Step 3 • Establish criteria for selecting a solution • Generate potential solutions that will address the root causes of the problem • Select a solution • Gain approval and supporter the chosen solution • Plan the solution DO Implement a Solution , Step 4 • Implement the chosen solution on a trial or pilot basis • If the Problem Solving Process is being used in conjunction with the Continuous Improvement Process, return to Step 6 of the Continuous Improvement Process • If the Problem Solving Process is being used as a standalone, continue to Step 5 CHECK Evaluate The Results , Step 5 • Gather data on the solution • Analyze the data on the solution ACT Standardize The Solution (and Capitalize on New Opportunities) , Step 6 • Identify systemic changes and training needs for full implementation • Adopt the solution • Plan ongoing monitoring of the solution • Continue to look for incremental improvements to refine the solution • Look for another improvement opportunity DMAIC Define: Identify scope and expressed critical-toquality (CTQ) elements. Measure: Define CTQ performance for client, competition, own capability and goal. Analyze: For each CTQ goal, develop processes, timeline and risks. Improve: Present proposal in terms of capability, cost and launch plan with metrics. Control: Complete detailed launch plan with responsibilities, milestones, corrective actions and management reviews Environmental Management System Benefits • Improved environmental performance • Enhanced compliance • Prevention of pollution and conservation of resources • Reduction/mitigation of risks Environmental Management System Benefits • New customers and markets (or retain access to customers and markets with EMS requirements) • Increased efficiency/reduced costs • Enhanced employee morale, possibility of enhanced recruitment of new employees Environmental Management System Benefits • Enhanced image with public, regulators, lenders, investors • Achieved/improved employee awareness of environmental issues and responsibilities • Qualification for recognition/incentive programs ISO 14001 Main Principles • Understand issues • Develop a policy • Implement the system • Audit and the system review Understand Issues • identify activities, products and services • determine aspects and impacts, and their significance • identify legal and other requirements Develop Policy • • • • • • • appropriate to impacts commit to continual improvement commit to prevention of pollution commit to legal compliance framework for objectives and targets documented and communicated to staff available to public Implement the System • allocate resources • establish objectives and targets • define roles and responsibilities • identify training needs • ensure operational control Audit and Management Review • monitor and measure system audit management review • check compliance • ensure continuing suitability, adequacy and effectiveness Elements of an ISO 14001 EMS • • • • • • • • • Environmental policy Environmental aspects Legal and other requirements Objectives and targets Environmental management program Structure and responsibility Training Communication EMS documentation • Document control • Operational control • Emergency preparedness and response • Monitoring and measurement • Nonconformance and corrective and preventive action • Records • EMS audit • Management review Elements of an ISO 14001 EMS • Environmental policy Develop a statement of organization’s commitment to the environment. Use this policy as a framework for planning and action. • Environmental aspects Identify environmental attributes of products, activities and services. Determine those that could have significant impacts on the environment. Elements of an ISO 14001 EMS • Legal and other requirements Identify and ensure access to relevant laws and regulations (and other requirements to which organization adheres). • Objectives and targets Establish environmental goals for organization, in line with your policy, environmental impacts, views of interested parties and other factors. Elements of an ISO 14001 EMS • Environmental management program Plan actions to achieve objectives and targets. • Structure and responsibility Establish roles and responsibilities and provide resources. • Training, awareness and competence Ensure that employees are trained and capable of carrying out their environmental responsibilities. Elements of an ISO 14001 EMS • Communication Establish processes for internal and external communications on environmental management issues. • EMS documentation Maintain information on your EMS and related documents. • Document control Ensure effective management of procedures and other system documents. Elements of an ISO 14001 EMS • Operational control Identify, plan and manage operations and activities in line with policy, objectives and targets. • Emergency preparedness and response Identify potential emergencies and develop procedures for preventing and responding to them. • Monitoring and measurement Monitor key activities and track performance. Elements of an ISO 14001 EMS • Nonconformance and corrective and preventive action Identify and correct problems and prevent recurrences. • Records Keep adequate records of EMS performance. • EMS audit Periodically verify that EMS is operating as intended. • Management review Periodically review EMS with an eye to continual improvement. EMAS • • • • • • • • Develop an environmental policy Make an initial environmental review Develop an environmental programme Establish an environmental management system Carry out an internal environmental audit Review once more Develop an environmental statement Get validation and register EMAS Develop an environmental policy • The environmental policy should contain at least two central elements: compliance with relevant environmental regulations and a commitment to continuous improvement. • Address all significant environmental issues • Commit to comply with environmental legislation • Commit to achieve continuous improvements EMAS Make an initial environmental review • The purpose of the initial review is to identify the most significant environmental impacts - and therefore possible priorities to be set in the environmental programme - and to lay down a benchmark to measure future success in reducing these impacts. • Give a picture of the organisations current environmental performance EMAS Develop an environmental programme • The environmental programme translates the general objectives established in the environmental policy into specific targets, determining concrete measures, time-frames, responsibilities, and the resources necessary in order to meet them. Set specific objectives and measures • Update it regularly EMAS Establish an environmental management system • An EMAS-registered environmental management system has to include the indirect environmental impacts of an organisation’s activities, products or services. • Aim at achieving policy’s commitments • Base the EMS on the initial review • Set responsibilities, operational procedures, training needs, monitoring and communication systems EMAS Carry out an internal environmental audit • The outcome of the environmental audit is a report in which possible corrective actions are suggested to guarantee continuous improvement of the company's environmental performance. • Cover all activities and all significant environmental impacts • Assess the management system • Check conformity with the environmental policy and programme EMAS Review once more • The idea of continuous improvement is that, through a formalised system, mistakes are recorded, analysed and that their immediate and remote causes are removed. • Correct mistakes in your EMS • Update your environmental objectives EMAS Develop an environmental statement • The environmental statement is a clear and concise document addressed to the organisation’s stakeholders. In this document, the organisation describes its environmental efforts and achievements as well as the requirements for continuous environmental performance. • Present your environmental policy, programme and management system • Communicate the results of your work to the public and other interested parties EMAS Get validation and register • When all of the above has taken place, an independent verifier certifies that the organisation’s environmental policy, its EMS, the environmental audit and the environmental statement comply with the rules of the EMAS regulation. After the validated statement is sent to the Competent Body it has to be made publicly available. Then the organisation is listed in the register of EMAS organisations and has the right to use the EMAS logo. EMAS - ISO 14001 Differences • Preliminary review • Public availability • Audits • Contractors and suppliers • Commitments and requirements EMAS - ISO 14001 Differences • Preliminary review: EMAS requires a verified initial environmental review ISO does not. • Public availability: EMAS requires that the policy, programme, environmental management system and details of the organisations performance are made publicly available as part of the environmental statement. ISO requires only that the policy be publicly available. EMAS - ISO 14001 Differences • Audits: EN ISO 14001 requires audits, although the frequency is not specified nor is the audit methodology set out in as much detail as in EMAS. EMAS - ISO 14001 Differences • Contractors and suppliers: EMAS is slightly more explicit in its control over contractors and suppliers, requiring that procurement issues are addressed and that the organisation endeavours to ensure that contractors and suppliers comply with the organisation's environmental policy. EN ISO14001 requires that relevant procedures are communicated to contractors and suppliers. In effect there should be no difference. EMAS - ISO 14001 Differences • Commitments and requirements: EN ISO14001 does not stipulate the extent to which performance must be improved. EMAS specifies that organisations must attempt to "reduce environmental impacts to levels not exceeding these corresponding to economically viable application of best available technology". Responsible Care Responsible Care Management System plan act do check Responsible Care • voluntary program to achieve improvements in environmental, health and safety performance beyond levels required • Conceived in 1985 by the Canadian Chemical Producers Association • brought to the USA by the American Chemistry Council in 1988 • Expanded to over 46 countries Responsible Care Aimed at achieving: • Improved chemical processes • Significant waste reduction • Minimization of accidents • Safe production, transportation, use and disposal of materials • Enhanced customer relations and service • Increased communication with the public Responsible Care • Responsible Care 14001 certification process combines ISO 14001 and Responsible Care • allows participating organizations to gain accredition for both ISO 14001 Environmental Management Systems and Responsible Care 14001 Management Systems in a single audit. Responsible Care Responsible Care Management System • Policy & Leadership • Planning (PLAN) • Implementation, Operation & Accountability (DO) • Performance Measurement & Corrective Action (CHECK) • Management Systems Review (ACT) Responsible Care Policy & Leadership • Leadership Responsibility - Commitment Planning (PLAN) • Define Risks/Hazards - Objectives & Targets • Process/Program Development Communications Implementation, Operation & Accountability (DO) • Training - Documentation • Procedures - Management of Change and Employee Empowerment Responsible Care Performance Measurement & Corrective Action (CHECK) • Self-Assessment - Incident Investigations • Internal Audits - Records Management • Corrective/Preventative Action Measurements Management Systems Review (ACT) • Management Systems Review