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Use of the Internet by Prenatal Clients for Health Information and its Consequences
Amanda Lai, Lindsay Van Tongeren, Catherine Kline, Angela Towle & William Godolphin
Informed Shared Decision Making Project, Division of Health Care Communication, College of Health Disciplines, University of British Columbia
Background
 The prenatal period is a time of increased
information seeking and decision making.
 How prenatal patients use the Internet as a
source of health information becomes important
as Internet use increases.
 Little is known about the way patients use the
Internet and the effects that this may have on
the health care provider (HCP) – patient
relationship
and
ultimately,
health
consequences for the patient.
 Few studies have been done to characterize
Internet usage in the prenatal population.
Results
Patient Demographics
Age
Preferred Language
Response Rate
121 questionnaires were administered

119 responded

114 were considered complete and included in the
analysis
Level of Education
Number of Current Pregnancy
Current Trimester
Response Rate = 114/121 = 94.2%
Use of Healthcare Providers
19-29 (50%), 30-40 (48%), over 40 (2 %)
English (93%), Cantonese (1%), Mandarin
(2%), Punjabi (1%), Spanish (1%), Others (2%)
No formal education (1%), Some highschool
(1%), Highschool (6%), Some post secondary
(23%), University/college (60%), Graduate
school (10%)
st
nd
rd
1 pregnancy (94%), 2 pregnancy (4%), 3
th
pregnancy (1%), 4 pregnancy (1%)
st
nd
rd
1 trimester (1%), 2 trimester (14%), 3
trimester (85%)
Family doctor (60%), Obstetrician (52%), Doula
(8%), Midwife (3%), Nurse (2%), Others (6%)
Objectives
Key Findings
Prenatal Class Attendees' Sources of Information
a lot
none
 The major reason why prenatal clients are going on-line is to look for more
information on specific topics.
80
 Most prenatal patients report that they often evaluate the quality of online
information for their pregnancy; the most common method of doing so appears to
be by checking for similar information on more than one website.
60
40
20
Cla
s
tal
TV
Bo
ok
s
Int
ern
et
Fa
mi
ly
Ob
ste
tric
Fa
ian
mi
ly D
oc
tor
Fri
en
ds
Ma
ga
zin
es
Do
ula
Mi
dw
ife
Nu
rse
Ne
ws
pa
pe
r
Ot
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Pre
na
One percent of the prenatal patients indicate that they have no internet
access whatsoever.
Prenatal patients are using the Internet as an additional source of health
information. Seventy-seven percent of our patient population with access to the
Internet use it at least once a week for information related to their pregnancy.
100
Study Design
Location
 Douglas College Prenatal Classes, British
Columbia
Patients
 Questionnaires were administered to 141
prenatal patients attending prenatal classes
across the Lower Mainland.
Methods
 A 7 page questionnaire specific to prenatal
patients were derived after a thorough literature
review was conducted.
 Ethics approval was obtained from both the
University of British Columbia and Douglas
College.
 The questionnaire was reviewed by experts and
piloted in a group of 20 patients and modified.
 The final questionnaire was given to 121
patients.
 Data analysis was conducted using SPSS
quantitative analytical software and frequency
tables and cross tabulations were generated.
some
120
Responses (max 114)
 To conduct an exploratory study, through a
questionnaire survey, to describe how prenatal
women use the Internet in regards to the
following questions:
• How important is the Internet relative to other
sources of information and how frequently is it
used?
• What are prenatal patients using the Internet
for?
• How do prenatal patients feel about sharing
on-line health information with their health
care provider?
• How does on-line health information affect the
actions of prenatal patients?
• Are there ways to help prenatal patients in
finding and using on-line information?
Perceptions of the Accuracy of Online Information
 Most of the prenatal patients have changed their behaviour as a result of
finding on-line health information: had a conversation with a family member or
friend (86%), talked to their HCP (79%), visited a HCP (24%) and 29% admitted
to making a health decision without consulting a HCP.
 The majority of patients feel positive about sharing on-line information
with their HCP. In general, they feel more prepared to ask the right questions,
but a few reported feeling as if they wasted their HCP’s time or are worried about
offending them.
 Ninety-nine percent of all patients surveyed indicate some level of
interest in using health care websites recommended by their HCP.
CONCLUSIONS
 Prenatal patients are a unique population with specific needs in
information seeking and gathering.
2%
1%
18%
accurate
sometimes accurate
rarely accurate
don't know
79%
 More research is required to determine the health consequences of
prenatal patients who have made a health decision based on on-line
information without consulting their HCP.
 Having access to on-line health information seems to be beneficial for
most prenatal patients in their interactions with their HCP.
 Prenatal patients are interested in having a list of recommended
websites from their HCP to ensure that they obtain accurate and reliable
health information related to their pregnancy.