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chapter
Business Ethics and Social
Responsibility
Business Essentials, 8th Edition
Ebert/Griffin
Classroom Response System
Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall
One’s beliefs about what is right and wrong are
known as:
A.
B.
C.
D.
Morals
Codes
Ethics
Responsibility
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-2
One’s beliefs about what is right and wrong are
known as:
A.
B.
C.
D.
Morals
Codes
Ethics
Responsibility
Ethics are an individual’s beliefs about right and wrong. They
vary from person to person.
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-3
The behaviors shown by employees in the
workplace context is known as:
A.
B.
C.
D.
Professional behavior
Business ethics
Code of conduct
Utility
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-4
The behaviors shown by employees in the
workplace context is known as:
A.
B.
C.
D.
Professional behavior
Business ethics
Code of conduct
Utility
Ethics in the workplace are known as business ethics. They also
vary from workplace to workplace.
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-5
Ethical behavior in the workplace starts at the
top; this is why ________ are vital to the success
of a business.
A.
B.
C.
D.
conflicts of interest
leadership agents
managerial ethics
change agents
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-6
Ethical behavior in the workplace starts at the
top, this is why ________ are vital to the success
of a business.
A.
B.
C.
D.
conflicts of interest
leadership agents
managerial ethics
change agents
Managerial ethics are the standards of behavior shown by a
company’s leadership.
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-7
When a choice results in a “win-win” situation,
this meets which ethical norm?
A.
B.
C.
D.
Utility
Rights
Justice
Caring
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-8
When a choice results in a “win-win” situation,
this meets which ethical norm?
A.
B.
C.
D.
Utility
Rights
Justice
Caring
The utility norm is met when all sides receive a fair result.
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-9
Employees have obligations with colleagues and other
stakeholders. Which ethical norm does this address?
A.
B.
C.
D.
Caring
Utility
Justice
Rights
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-10
Employees have obligations with colleagues and other
stakeholders. Which ethical norm does this address?
A.
B.
C.
D.
Caring
Utility
Justice
Rights
Caring is the norm exhibited when behaviors are consistent with
people’s responsibility to one another.
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-11
Companies who put their beliefs in writing have
created a:
A.
B.
C.
D.
Public contract
Code of ethics
Beliefs program
Code of responsibility
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-12
Companies who put their beliefs in writing have
created a:
A.
B.
C.
D.
Public contract
Code of ethics
Beliefs program
Code of responsibility
A code of ethics is a written statement of beliefs held by a
group, such as a business or a profession.
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-13
Many companies use these in order to help
reinforce the importance of making the right
choices in the workplace.
A.
B.
C.
D.
Internet scenarios
Client questionnaires
Ethics programs
None of these
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-14
Many companies use these in order to help
reinforce the importance of making the right
choices in the workplace.
A.
B.
C.
D.
Internet scenarios
Client questionnaires
Ethics programs
None of these
Ethics programs help to remind employees that their behaviors
can have a positive or negative impact on the business.
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-15
A company that gets involved with a local
charity is demonstrating this.
A.
B.
C.
D.
Stakeholder relationship management
Social responsibility
Investor relations
Customer service
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-16
A company that gets involved with a local
charity is demonstrating this.
A.
B.
C.
D.
Stakeholder relationship management
Social responsibility
Investor relations
Customer service
A business has obligations to a number of stakeholders. Social
responsibility programs attempt to balance these commitments.
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-17
Which of these is an organizational stakeholder?
A.
B.
C.
D.
Suppliers
Stockholders
Employees
All of these are examples of a stakeholder
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-18
Which of these is an organizational stakeholder?
A.
B.
C.
D.
Suppliers
Stockholders
Employees
All of these are examples of a stakeholder
Many groups are affected by the behavior of a business. These
three are just a few examples of a stakeholder.
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-19
Using proper accounting procedures when filing
financial statements is a way for a business to be
socially responsible with which group?
A.
B.
C.
D.
Investors
Governments
Banks
All of these
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-20
Using proper accounting procedures when filing
financial statements is a way for a business to be
socially responsible with which group?
A.
B.
C.
D.
Investors
Governments
Banks
All of these
Proper accounting affects many stakeholders.
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-21
Many businesses believe that they have a role in
protecting the welfare of society. This reflects a
belief in:
A.
B.
C.
D.
Codes of ethics
Accountability
Laissez-faire ethics
None of these
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-22
Many businesses believe that they have a role in
protecting the welfare of society. This reflects a
belief in:
A.
B.
C.
D.
Codes of ethics
Accountability
Laissez-faire ethics
None of these
Accountability helps to guide the social behavior of business.
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-23
Consumerism is meant to protect the rights of
consumers when dealing with businesses.
Which of these is NOT considered a right?
A.
B.
C.
D.
The right to the lowest prices
The right to safe products
The right to be heard
The right to be educated about purchases
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-24
Consumerism is meant to protect the rights of
consumers when dealing with businesses.
Which of these is NOT considered a right?
A.
B.
C.
D.
The right to the lowest prices
The right to safe products
The right to be heard
The right to be educated about purchases
Consumerism focuses on six basic rights. Lowest prices is not
one of them.
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-25
Competitors that agree on a strategy to “fix”
prices are guilty of:
A.
B.
C.
D.
Cheating
Reverse competition
Collusion
Product modification
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-26
Competitors that agree on a strategy to “fix”
prices are guilty of:
A.
B.
C.
D.
Cheating
Reverse competition
Collusion
Product modification
Collusion is another term for “price-fixing.”
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-27
An employee who reports unethical behavior to
individuals outside the business is known as a:
A.
B.
C.
D.
Whistle-blower
Concerned stakeholder
Management auditor
Social advocate
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-28
An employee who reports unethical behavior to
individuals outside the business is known as a:
A.
B.
C.
D.
Whistle-blower
Concerned stakeholder
Management auditor
Social advocate
Whistle-blowers report unethical behaviors to regulatory
agencies, the media, or others.
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-29
Martha Stewart privately learned bad news
about a stock she owned, and then sold the
stock before the bad news was announced.
A.
B.
C.
D.
Martha was showing good business sense.
Martha was guilty of insider trading.
Martha’s behavior was unethical, but not illegal.
None of these
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-30
Martha Stewart privately learned bad news
about a stock she owned, and then sold the
stock before the bad news was announced.
A.
B.
C.
D.
Martha was showing good business sense.
Martha was guilty of insider trading.
Martha’s behavior was unethical, but not illegal.
None of these
Martha Stewart served time in prison for engaging in insider
trading.
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-31
Many companies will do as little as possible to
act socially responsible. They are:
A.
B.
C.
D.
Acting proactively
Taking an accommodative stance
Taking an obstructionist stance
Acting defensively
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-32
Many companies will do as little as possible to
act socially responsible. They are:
A.
B.
C.
D.
Acting proactively
Taking an accommodative stance
Taking an obstructionist stance
Acting defensively
Businesses which do little, or even cover up violations, take an
obstructionist stance to social responsibility.
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-33
Businesses who only do enough to “stay legal”
are using this approach to social responsibility.
A.
B.
C.
D.
Obstructionist stance
Defensive stance
Accommodative stance
Proactive stance
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-34
Businesses who only do enough to “stay legal”
are using this approach to social responsibility.
A.
B.
C.
D.
Obstructionist stance
Defensive stance
Accommodative stance
Proactive stance
A business that only meets the legal requirements to social
responsibility use a defensive stance.
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-35
Many companies will go “above and beyond,” if
they are asked to do so. This is an example
of a(n):
A.
B.
C.
D.
Obstructionist stance
Defensive stance
Accommodative stance
Proactive stance
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-36
Many companies will go “above and beyond,” if
they are asked to do so. This is an example
of a(n):
A.
B.
C.
D.
Obstructionist stance
Defensive stance
Accommodative stance
Proactive stance
Those who act socially responsible when asked are taking an
accommodative stance.
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-37
The Home Depot employs a number of Olympic
athletes. They are demonstrating:
A.
B.
C.
D.
An obstructionist stance
A defensive stance
An accommodative stance
A proactive stance
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-38
The Home Depot employs a number of Olympic
athletes. They are demonstrating:
A.
B.
C.
D.
An obstructionist stance
A defensive stance
An accommodative stance
A proactive stance
Businesses which act socially responsible because they choose to
do so are acting in a proactive manner.
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-39
Many businesses evaluate their investments in
socially responsible activities. This analysis is
known as a(n):
A.
B.
C.
D.
Code analysis
Investment portfolio
Social audit
Ethics program
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-40
Many businesses evaluate their investments in
socially responsible activities. This analysis is
known as a(n):
A.
B.
C.
D.
Code analysis
Investment portfolio
Social audit
Ethics program
A social audit assesses the success of socially responsible
activities.
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-41
All rights reserved. No part of this publication may be reproduced, stored
in a retrieval system, or transmitted, in any form or by any means,
electronic, mechanical, photocopying, recording, or otherwise,
without the prior written permission of the publisher. Printed in the
United States of America.
Copyright © 2011 Pearson Education, Inc. publishing
as Prentice Hall
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall
2-42