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Prologue Managerial Accounting and the Business Environment PowerPoint Authors: Jon A. Booker, Ph.D., CPA, CIA Charles W. Caldwell, D.B.A., CMA Susan Coomer Galbreath, Ph.D., CPA McGraw-Hill/Irwin Copyright © 2010 by The McGraw-Hill Companies, Inc. All rights reserved. P-2 Globalization Reduction in tariffs and quotas Improvements in global transportation systems Expansion of Internet usage Increasing sophistication in international markets P-3 The Global Marketplace Companies that have been successful in their local markets may suddenly find themselves facing competition from halfway around the globe. P-4 The Global Marketplace New Markets New Customers New Workers P-5 Strategy A strategy is a “game plan” that enables a company to attract customers by distinguishing itself from competitors. Customer Intimacy Operational Excellence Product Leadership P-6 Organizational Structure An organization is a group of people united for a common purpose. Corporate Organization Chart Board of Directors President Purchasing Personnel Vice President Operations Chief Financial Officer Treasurer Controller P-7 The Functional View of Organizations Line positions are directly related to the achievement of the basic objectives of an organization. ▫ Example: Production supervisors in a manufacturing plant. Staff positions support and assist line positions. ▫ Example: Cost accountants in the manufacturing plant. P-8 The Chief Financial Officer (CFO) A member of the top management team which is responsible for: ▫ Providing timely and relevant data to support planning and control activities. ▫ Preparing financial statements for external users. P-9 Process Management A business process is a series of steps that are followed in order to carry out some task in a business. P-10 Value Chain Business Functions Making Up the Value Chain Research and Production Product Design Manufacturing Marketing Distribution Customer Service A value chain consists of the major business functions that add value to a company’s products and services. P-11 Lean Production Traditional Thinking • Minimize unit costs by maximizing output. • Keep everyone busy. Idleness wastes money. • Push products through the system even if unsold inventory piles up in warehouses. P-12 Lean Production Step 5 Continuously pursue perfection in the business process Step 1 Identify value in specific products and services Step 2 Identify the business process that delivers value Step 3 Organize work arrangements around the flow of the business process Step 4 Create a pull system that responds to customer orders P-13 Supply Chain Management The term supply chain management is commonly used to refer to the coordination of business processes across companies to better serve end consumers. P-14 Theory of Constraints (TOC) A sequential process of identifying and removing constraints in a system. Restrictions or barriers that impede progress toward an objective P-15 Theory of Constraints (TOC) Step 1 Identify the weakest link in the chain, which is the constraint Step 4 If improvement efforts are successful, the weakest link will improve Step 2 Do not place a greater strain on the system than the weakest link can handle Step 3 Concentrate improvement efforts on strengthening the weakest link P-16 Six Sigma A process improvement method that relies on customer feedback and fact-based data gathering and analysis techniques to drive process improvements. Six Sigma is sometimes associated with the slogan zero defects. P-17 Six Sigma The DMAIC framework is the most common framework used to guide Six Sigma process improvement efforts. Define Measure Analyze Improve Control P-18 Six Sigma Six Sigma improvements can only increase profits in two ways: 1. Decrease costs 2. Increase sales P-19 The Importance of Ethics in Business Ethical practices in business build trust and promote productive relationships. They are necessary for the functioning of a market economy. P-20 Code of Conduct for Management Accountants – IMA’s Statement of Ethical Professional Practice Part One Competence Confidentiality Integrity Credibility Part Two Resolution of Ethical Conflict P-21 Standards of Ethical Conduct Maintain professional competence. Follow applicable laws, regulations, and standards. Competence Prepare accurate, clear, concise, and timely decision support information. Recognize and communicate professional limitations that preclude responsible judgment. P-22 Standards of Ethical Conduct Do not disclose confidential information unless legally obligated to do so. Do not use confidential information for unethical or illegal advantage. Confidentiality Ensure that subordinates do not disclose confidential information. P-23 Standards of Ethical Conduct Abstain from activities that might discredit the profession. Integrity Mitigate conflicts of interest and advise others of potential conflicts. Refrain from conduct that would prejudice carrying out duties ethically. P-24 Standards of Ethical Conduct Communicate information fairly and objectively. Disclose delays or deficiencies in information timeliness, processing, or internal controls. Credibility Disclose all relevant information that could influence a user’s understanding of reports or recommendations. P-25 Guidelines for Resolution of an Ethical Conflict Resolution of Ethical Conflict Follow the established policies of the organization. For unresolved ethical conflicts: Discuss the conflict with immediate superior. Initiate discussion with levels above immediate supervisor only with the supervisor’s knowledge (assuming the supervisor is not involved). P-26 Standards of Ethical Conduct Resolution of Ethical Conflict (Continued) ▫ Maintain confidentiality. ▫ Clarify relevant ethical issues by confidential discussion with an objective advisor. ▫ Consult your own attorney. P-27 Company Codes of Conduct Many companies have adopted formal ethics codes of conducts that provide broad guidelines for proper behavior. P-28 Codes of Conduct on the International Level The International Federation of Accountants’ (IFAC) Guidelines on Ethics for Professional Accountants governs the activities of all accountants throughout the world. P-29 Corporate Governance Corporate governance is the system by which a company is directed and controlled. If properly implemented, it should provide incentives for the board of directors and top management to pursue objectives that are in the interests of the company’s owners and it should provide for effective monitoring of performance. P-30 The Sarbanes-Oxley Act of 2002 The Sarbanes-Oxley Act of 2002 is intended to protect the interests of those who invest in publicly traded companies by improving the reliability and accuracy of corporate financial reports and disclosures. P-31 The Sarbanes-Oxley Act of 2002 1. Requires CEO/CFO certification. 2. Establishes the PCAOB. 3. Places power to hire, compensate, and terminate auditors with the audit committee. P-32 The Sarbanes-Oxley Act of 2002 4. Prohibits a variety of non-audit services for audit clients. 5. Requires annual report on internal control. 6. Establishes severe penalties for criminal acts. P-33 Enterprise Risk Management A process used by a company to proactively identify the business risks that it faces and to develop responses to those risks that enable the company to be reasonably assured of satisfying stakeholder expectations. P-34 Enterprise Risk Management Companies should identify foreseeable risks before they occur. Once a risk has been identified, a company can respond in various ways such as accepting, avoiding, sharing, or reducing the risk. P-35 Examples of Controls to Reduce Examples of Business Risks Business Risks Intellectual assets being stolen from Create firewalls that prohibit computer computer files hackers from computing or stealing intellectual property Products harming customers Develop a formal and rigorous new product-testing program Losing market share due to the Formalize an approach for legally unforeseen actions of competitors gathering information about competitors' plans and practices Poor weather conditions shutting down Develop contingency plans for operations overcoming any disruptions due to weather A website malfunctioning Develop a pilot testing program before going "live" on the Internet A supplier strike halting the flow of raw Establish a relationship with two materials companies capable of providing needed raw materials An incentive compensation system Create a balanced set of performance causing employees to make poor measures that motivates the desired decisions behavior Financial statements unfairly reporting Count the physical inventory on hand the value of inventory to make sure that it agrees with the accounting inventory An employee stealing assets Segregate duties so that the same employee does not have physical custody of an asset and the ability to account for it An employee accessing unauthorized Create password-protected barriers information that prohibit employees from obtaining information not needed to do their jobs Inaccurate budget estimates causing Implement a rigorous budget review excessive or insufficient production process Failing to comply with equal Create a report that tracks key metrics employment opportunity laws related to compliance with the laws Identifying and Controlling Business Risks P-36 Corporate Social Responsibility Corporate social responsibility (CSR) is a concept whereby organizations consider the needs of all stakeholders when making decisions. Customers Employees Suppliers Communities Stockholders CSR extends beyond legal compliance to include voluntary actions that satisfy stakeholder expectations. Environmental & Human Rights Advocates P-37 Examples of Corporate Social Responsibility Companies should provide customers with: Companies and their suppliers should provide ● Safe, high quality products that are fairly employees with: priced ● Safe and humane working conditions ● Competent, courteous, and rapid delivery ● Non-discriminatory treatments and the of products and services right to organize and file grievances ● Full disclosure of product-related risks ● Fair compensation ● Easy to use information systems for ● Opportunities for training, promotion, shopping and tracking orders and personal development Companies should provide suppliers with: Companies should provide communities with: ● Fair contract terms and prompt payments ● Payment of fair taxes ● Reasonable time to prepare orders ● Honest information about plans such as ● Hassle-free acceptance of timely and plant closings complete deliveries ● Resources that support charities, schools, ● Cooperative rather than unilateral and civic activities actions ● Reasonable access to media sources Companies should provide stockholders with: Companies should provide environmental ● Competent management and human rights advocates with: ● Easy access to complete and accurate ● Greenhouse gas emissions data financial information ● Recycling and resource conservation data ● Full disclosure of enterprise risks ● Child labor transparency ● Honest answers to knowledgeable ● Full disclosure of suppliers located in questions developing countries P-38 The Certified Management Accountant (CMA) Rigorous Professional Exam Greater Responsibilities Information about becoming a CMA and the CMA program can be accessed on the IMA’s website at www.imanet.org or by calling 1800-638-4427. Higher Compensation P-39 End of Prologue