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Northern Health – Emergency
Department Record
Genesys Patient First Medical Record Entry
Genesys Patient First Login Screen
For Consultant Enter Your EDIS
ID (Capital Letters)
Password is the Same.
For The Nursing Staff it is your
employee number.
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Navigation
Click Menu,
Select Screen Required
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
2 Parts to the application
There are 2 parts to the Genesys Patient First
Application
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1. The Electronic entering of the Patient’s presenting
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Background and History,
Medical Assessment,
and Recommendations
2. Notifications for
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Pathology, Radiology, and cardiology Results
Patient Waiting time
Re-observation time
Decision prompting
This enables you to provide a better patient experience
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
An Example Notification
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Notifications
Notification Number
Notification
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Waiting Room Observation
2
Clinical Instability Criteria entered
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Admission/Discharge Decision
4
No Doctor Assigned
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Results Ready Notification
All Notifications follow similar paths and
escalations
Will go to
1. Treating Doctor,
2. Then Senior Doctor / hub Controllerand
3. Escalated to Flow Controller
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Notification Descriptions
Notification
Description
Waiting Room Observation
Automatic notification after being in
waiting room for 60 minutes to hub
controller, and senior consultant
Escalation to flow controller after 20
minutes. If no flow controller continue to
queue to Senior Consultant and hub
controller
Clinical Instability Criteria entered
notification for when patient outside
threshholds for Clinical Instability Criteria:
Temp: Below <35 or >38
Pulse: <50 or >120
Systolic: <90 or >200
Respiratory Rate: <10 or >30
SaO2: <90%
Automatic notification to Treating Doctor
escalation to Senior Doctor and Flow
Controller
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Notification Descriptions
Notification
Description
Admission/Discharge Decision
Automatic admission/discharge decision
prompt 2.5 hours post allocation to
assigned doctor
Escalation to flow controller after 20
minutes. If no flow controller continue to
queue to Senior Consultant
No Doctor Assigned
Automatic notification after 2 hours if not
assigned by senior consultant
Escalation to flow controller after 20
minutes. If no flow controller continue to
queue to Senior Consultant
Results Ready Notification
Change results notifications to go to doctor
assigned or senior consultant if not
assigned, in addition to flow coordinator
currently receiving them.
Confidential and Proprietary
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Ways to Enter Notes
Using Tablet or
Keyboards
Swype
Voice
Keyboard
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
1. Entering Information
Select Patient Location
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The Patient is placed in the location in EDIS
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Select Patient from Location
Select Patient
Zone Location
Click on the
location list
Select the
location and
then click done
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Accompanying Documentation
If there is
Accompanying
Documentation it
will be
highlighted
under the
patient name
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Select the Waiting Room
Select Waiting
Location
Click on the
location list
Select the
waiting room
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Select the Patient from the List
Click the
Patient
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
EDIS triage information and any observations
Performed.
The EDIS Triage information
is visible here
All Observations at triage are
shown here
Confidential and Proprietary
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Consultant to Enter Background and History
Consultant Enters
1. Presented Complaint
2. History of Presenting Illness
3. Past Medical History
4. Social History
5. Medications and Allergy... Please
note on Medication Management
Plan
Must Press Save
When you click save all fields above
become read only and viewable by
other Users . This is time and user
stamped
Confidential and Proprietary
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Consultant to Perform Assessment
Consultant Enters
1. Assessment Examination findings
2. Impression
When you click save all fields above
become read only and viewable by
other Users . This is time and user
stamped
Confidential and Proprietary
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Consultant Recommendations
Consultant to Enter Management
Plan and Recommendations
Consultant Selects Decision
(only Discharge, Bed Request and SSU)
Must Press Save
Note: If this is not saved you may
receive a notification asking for a
decision to be made.
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Add Progress Review on Entry Screen
Clicks Save When complete
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Confirms Progress Review
If you save an
observation all clinical
instability criteria is
tested against the
entered information
and notifications
created
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Progress Reviews are Shown on Entry Screen
And the Consultant Assessment Screen
Timestamps and
USERs are added
to printed
Medical Record
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Set Patient Out and Print Form
and then Move Patient in EDIS and Location
Submit Form.
This sends the medical record to CPF
Submit
A Submit confirmation will
occur with a reminder to
Discharge patient from
EDIS
All Fields then
become Read only
and Any further
entry should be in
CPF
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Wallboard
Select The Zone you are working in
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Click on Menu and Wallboards
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Either your assigned patients or all in the area
Show all patients for zone or “My
Patients”
Click on a Cubicle and it will take you
to the Entry Screen with the patient
information already loaded
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Waiting Room Wallboard
Select Wait
All Waiting room
patients are
shown on the list
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Receiving Notifications
Go Ready
Click on Not
Ready
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Shows you are Ready
Here you are
Ready
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
An Example Notification – Click on Accept
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New Results for a saved Patient
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Notification
An Example Notification – Click on Accept
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Results are Bundled
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Initial Results Screen
Shows Patient
UR number for
Entry into CPF
Shows current
Location of
Patient. If still in
ED
All Results of the test or
here
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Multiple Results notification
Multiple test results
notifications comes up
and prompt you to go to
the Patient tab
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Patients Tab
Any Test with a star is
unread, if you click on it
the test will come up for
viewing
To Close click
Menu
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Add Notes ( Progress or otherwise from Results)
Click on Menu to open
the Menu. Select the
Consultant assessment to
continue or the Entry
Screen to add a Progress
review
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Adding a Progress review with a task
Notice the Task is
still here at the
top
Here is a progress
review note, click
save
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
To Get back to the Treatment screen
Click on Menu to open
the Menu. Select the
Treatment results to get
back to the Results page
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Complete Remaining Notifications
after results are reviewed
Press Complete All
Button
Then Go Back to
Treatment Plan TAB
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Complete or Save Task
Complete will close the
results (Results can still
be accessed via CPF),
save will go to your
Patients tab.
Note These are your tasks so
complete your review before
handing over patients!
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.
Radiology Notification
An Example Notification – Click on Accept
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Radiology Report only
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Recommendation Reminder
An Example Notification – Click on Accept
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Recommendation Reminder Example
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TBC
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© 2014, Genesys Telecommunications Laboratories, Inc. All rights reserved.