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DRAFT Foreword To be completed. Mike Tuffrey Chair of the Economic and Social Development Committee May 2004 -1- DRAFT The Economic and Social Development Committee The Economic and Social Development Committee was established by the London Assembly on 10 April 2002. Mike Tuffrey (Chair) – Liberal Democrat Eric Ollerenshaw (Deputy Chair) – Conservative Angie Bray – Conservative Jennette Arnold – Labour Nicky Gavron – Labour Darren Johnson – Green The Committee’s terms of reference are to examine and report on social and economic development matters of importance to Londoners and the strategies, policies and actions of the Mayor as they relate to social and economic development issues, the London Development Agency and other Functional Bodies where appropriate. The Economic and Social Development Committee is particularly required to examine and report to the Assembly on the implementation and revision of the Economic Development Strategy. Assembly Secretariat contacts: Carmen Jack, Scrutiny Manager [email protected] 020 7983 6542 Katy Shaw, Committee Co-ordinator [email protected] 020 7983 4416 Denise Malcolm, Press Officer [email protected] 020 7983 4090 -2- DRAFT CONTENTS Executive Summary Chapter 1 Introduction Chapter 2 International and national trends Chapter 3 Inward investment in London Appendices Appendix 1 The Recommendations Appendix 2 Public sessions and witnesses, written evidence and other written sources Appendix 3 Principles of Assembly scrutiny Appendix 4 Orders and translations -3- DRAFT Executive Summary To be completed. 1. Introduction -4- DRAFT 1.1 The London Assembly’s Economic and Social Development Committee (the Committee) is responsible for examining matters of importance to Greater London, particularly as they relate to economic development/wealth creation and social development in London. 1.2. A strong and diverse economic growth is one of three interlocking themes that together form the Mayor’s vision for London. Inward investment is a key element of sustaining London’s economic strength and diversity.1 Not only does it help to underpin London’s economic stability, but helps create an environment for technological advancement and business growth, and jobs, for local people. 1.3 The Committee felt that it was important to focus on Inward Investment, because it is clearly a topic which bears on both the economic and social well-being of London, and incorporates the cross-cutting themes of promotion of opportunity and sustainable development, Focus on inward investment 1.4 There were three main aspects to the single scrutiny session the Committee held on 10 February 2004. First, the Committee was keen to understand the role that London First Centre plays in promoting and sustaining inward investment services and how its funding allocations reflected that. Second, the Committee sought to get a clear perspective of the mechanisms in place to provide support services to business in London (both established companies, and those seeking to set up business), and third, the current mechanisms for managing competitiveness, from both intra-regional and inter-regional perspectives. 1.5 This report brings together the key points from the scrutiny session, and written and oral evidence received from stakeholders. 1 More information available at www.london.gov.uk -5- 2. 2.1 DRAFT International and national trends This chapter provides an overview of recent trends and developments in Inward Investment at international and national levels. The terms Inward Investment or Foreign Direct Investment (FDI) are used throughout this and the following chapter, and are taken to mean the investments that a company or business puts into a new venture or an existing venture in a foreign country (in this case the United Kingdom), in the expectation of profitable return. Decline in Foreign Direct Investments 2.2 In June 2003, the Organisation for Economic Co-operation and Development, (OECD) published a report2 which confirmed that FDI in the OECD area3 had cooled considerably since the investment boom of the late 1990s. The OECD attributed the slow down in FDI to the continued sluggishness of the global economy and weak equity prices. 2.3 The report says that the uncertainty in the market was further exacerbated by the unsettled international political and security environment that arose in early 2003. Certain sectors, such as the airline and tourism industries have been directly hit as a result of the international climate, and other services burdened with sizeable debt. 2.4 Foreign Direct Investment inflow to OECD countries fell by 20 per cent in 2002 and this decline was wholly due to the sharp drop in investment into the United States (US) and United Kingdom (UK). The changing nature of Foreign Direct Investments 2.5 Market uncertainty and the effect it has had on selected sectors, along with other factors highlighted above have no doubt contributed to the current global shift in inward investment. We heard evidence from London First Centre that there was a global shift towards smaller projects; and that in the European context more and more projects will be higher up the value chain and small in nature;4 the fallout from this being that less jobs are likely to be created than were previously. Investment trends in the UK 2.6 According to Ernst & Young’s European Investment Monitor 2003, the UK has the largest share of inward investment into Europe, with 19% of the market, followed by France with 13%. However when compared with the percentage share of the market the UK held in 2001 – 26% one can see that overall there is a downward trend in the share in inward investment into the UK. 2.7 We were told that there were three key reasons for the decline in investment over the last couple of years. Firstly, the economic conditions post-September 11 and the downturn in the global economy as a result. Secondly, the increased competition, in terms of investment coming into Europe, with more investments going into non-EU countries, particularly eastern Europe. Large-scale capital-intensive projects are shifting eastwards with back office projects heading increasingly in the same direction. Trends and Recent Development in Foreign Direct Investment, published June 2003 The OECD area consists of the following countries: Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Irish Republic, Italy, Japan, Korea Republic, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Sweden, Switzerland Turkey, UK, USA 4 Economic and Social Development Committee Transcript, 10 February 2004 2 3 -6- DRAFT Thirdly, we were told that the increase in ‘red tape’5, increasing cost, and poor transport infrastructure have all contributed to eroding the UK’s competitive edge over the last couple of years.6 2.8 Another critical factor is the overall ‘level of taxation’. We were told that European tax rates, particularly for large businesses, have been decreasing. The headline rates in some European countries are now lower than the UK’s 30% corporate tax rate. Thus the competitive advantage the UK previously enjoyed, in respect of tax, no longer applies.7 2.9 Nationally, UK Trade and Investment (UKTI) is the agency responsible for marketing the UK abroad as an investment location and for co-ordinating advice and support to potential investors. The advice and support that the UKTI provides ranges from arranging visits to the UK, through to business an public sector contacts, guidance on property, recruitment, work permits and immigration. Investment trends in London 2.10 We heard that while inward investment into the UK as a whole has declined, London’s share of the market has increased. During 2001 to 2002 London’s share of the market dropped from eight per cent to five per cent, but during 2003 bounced back, remaining at seven per cent.8 2.11 We were also told that anecdotal evidence shows that London compares favourably with other UK and international cities. Initiatives developed by the London First Centre during the early 1990s, through to the boom period of the US technology investment in the late 1990s, put London ahead of other European capital cities in terms of bringing together the public and private sectors.9 Having provided trend –setting examples and lessons for other cities, the challenge now for London is to stay ahead of the game. Red tape is taken to mean excessive administrative and bureaucratic requirements. London First Centre, Economic and Social Development Transcript, 10 February 2004 7 London First Centre, Economic and Social Development Transcript, 10 February 2004 8 London First Centre, Economic and Social Development Transcript, 10 February 2004 9 London First Centre, Economic and Social Development Transcript, 10 February 2004 5 6 -7- 3 DRAFT Inward Investment in London 3.1 On 24 March 2003, the London Development Agency renewed its contract with London First Centre as the partner organisation to deliver the inward investment service to London for 2003-2006. Under the new arrangements, London First Centre receives approximately £1.6 million annually, from the LDA and approximately £1 million from the business community through the London First, and the Corporation of London. 3.2 In this chapter we consider the implications of the national and international trends we explored earlier, the current arrangements for inward investment in London, and the issues that will need to be addressed if London is to remain on its “…toes and strive to maintain and increase (its) competitiveness.”10 The implications for London 3.3 The decline in the UK share of the market and intensified competition globally has significant implications for London. We consider the four main points that were highlighted in the written and oral evidence we received. The need: for a clear strategic approach with sufficient flexibility to adapt to the changing needs of the market to identify and concentrate on London’s strengths, to diversify London’s offer, ensuring that the benefits of the whole of London, and not just the City are promulgated.11 for aggressive marketing of the benefits London has to offer, Strategic focus 3.4 We heard evidence that with an economic development policy framework in place, the opportunity exists to provide a comprehensive and competitive inward investment service which delivers real additionality across London.12 3.5 Prior to the GLA and LDA, London First Centre operated an inward investment agenda in line with the one set out by UKTI. The emphasis then was very much on promoting London as the gateway to the UK and Europe, and on attracting knowledgebased investment as set out in the 1998 Competitiveness White Paper.13 3.6 The focus now is on ensuring synergy between London’s inward investment strategy and the agenda for economic development. Written evidence, Confederation of British Industry London First Centre, Economic and Social Development Transcript, 10 February 2004 12 Written evidence, London Development Agency/London First Centre 13 Written evidence, London Development Agency/London First Centre 10 11 -8- DRAFT Marketing London 3.7 We heard that London is a premium product and unable to compete on costs. It therefore needs to look to alternative, albeit more aggressive means to marketing London and the benefits it has to offer.14 3.8 We were told that marketing needs to be ‘more upfront, more assertive, even aggressive’ in branding London as a city to be in. We heard that taking a ‘Team London’ approach in which all the various different agencies are brought together, and renaming the London First Centre with a ‘more punchy’ title that reflects London’s unique offer, should be considered as one way forward.15 We understand that London First Centre is reviewing its position and would urge that it consider its options. We would therefore recommend that London First Centre consider working with other promotional agencies in line with the ‘Team London’ approach, with a view to developing a brand consistent with that of its partner agencies and which fully reflects the benefits of London in the market-place. Recommendation 1 We recommend that London First Centre consider working with other promotional agencies in line with the ‘Team London’ approach, with a view to developing a brand consistent with that of its partner agencies and which fully reflects the benefits of London in the market-place. 3.9 London is a huge marketplace in its own right, with access to other markets, both within the UK and Europe. It has world class financial and business services sectors, access to the largest and one of the most highly skilled labour forces in Europe, and a highly esteemed education and research centre. However it was clear from the evidence that we both heard and received that these unique selling points are yet to be fully capitalised on. 3.10 While the need to concentrate on key sectors where London has particular areas of expertise, such as the financial and business services was recognised, there was little mention about the scope for developing and exploiting the linkages of higher education institutes and universities with the inward investor. 3.11 The evidence we received from the Confederation for British Industry confirmed that whilst the UK has a global reputation for invention its reputation is less impressive when it comes to developing products and taking innovative goods to the market; both are key factors in attracting further investment and consequently more jobs into London. We would recommend that London First Centre jointly with the LDA, commission research on the scope for developing the linkages of higher education institutes and universities with potential and established inward investors particularly with a view to enhancing product development and taking innovative goods to the market. 14 15 London First Centre, Economic and Social Development Transcript, 10 February 2004 South London Business, Economic and Social Development Transcript, 10 February 2004 -9- DRAFT Recommendation 2 We recommend that London First Centre jointly with the LDA, commission research on the scope for developing the linkages of higher education institutes and universities with potential and established inward investors, particularly with a view to enhancing product development and taking innovative goods to the market. Sub-regional working 3.12 Sub-regional partnerships operate with London boroughs at a local level to determine the investment requirements for that sub-region, and provide support and advice to prospective investors. There are also a range of other agencies and services that get involved at the sub-regional and local levels, including Business Link for London, and the Department of Trade and Industry Small Business Service. 3.13 Theoretically the structural set-up is ideal, allowing for a two-way flow of information, from pan-London level through to local level and vice versa. We were told that this arrangement may not have worked terribly well in the past, but the changes over the last couple of years have resulted in improvements for some sub-regions16, but there is still further work to be done. 3.14 We heard that in South London the co-ordination of information to bring the various services – London First Centre, the LDA, the Business Link and DTI Small Business Service - to a single delivery point is working well.17 We also heard that similar improvements are evident in the Thames Gateway region, but that more resources are needed if there are to be further improvements.18 3.15 While it is pleasing to hear of these developments, we were not convinced that this is true reflection of what is happening across other sub-regions in London. Clearly the needs and requirements differ from sub-region to sub-region and each will need to be individually explored. We would therefore recommend that the LDA seek to further develop and strengthen partnership links with other sub-regions of London. Recommendation 3 We recommend that the LDA and London First Centre seek to further develop and strengthen partnership links with other sub-regions of London. 3.16 We also consider that further efforts are needed to bring the activities of individual subregions together to help present a coherent inward investment picture for London as a whole. This level of co-ordination is vital if the benefits of inward investment are to be spread across London as opposed to being concentrated in individual sub-regions. Engagement at local level 3.17 Local authorities have potentially an important role to play in identifying local requirements for inward investment and we would advocate sub-regional partnerships South London Business, Economic and Social Development Transcript, 10 February 2004 South London Business, Economic and Social Development Transcript, 10 February 2004 18 Gateway to London, Economic and Social Development Transcript, 10 February 2004 16 17 - 10 - DRAFT working closely with them. They are best placed to understand the local market needs and the implications locally. 3.18 We heard that the level of input by Local authorities is variable, in terms of personnel and financial resources. While some authorities have dedicated Economic Development Departments, others have little or no such resource.19 We also heard that the LDA has recently run a series of workshops with the aim of informing local authorities about the merits of inward investment and business retention. The take up for the workshops was light; the reasons for this are not clear, but it was suggested that lack of political appetite or resources were a possibility. We are concerned that not enough emphasis is being placed on the importance of attracting and sustaining business at a local level and would recommend that the LDA/London First Centre explore with the Association of London Government, ways of securing greater engagement of the London boroughs in the inward investment agenda. 3.19 Resources at local level are necessary to help develop relationships with local private sector companies. Communication with the private sector and their involvement in the inward investment agenda is readily visible and clearly working well. However, we heard anecdotal evidence that things are not working so well at a local level. We were told that in many boroughs private sector companies find it difficult to progress business proposals into actual projects, because of the poor communication links that exist between the private and public sectors. Developing communication links and involving the private sector locally will ensure that the services provided for them are more attune to their needs. We recommend that the sub-regional partnerships work closely with London Boroughs in developing constructive relationships with local private sector partners with a view to enhancing the potential for, and capacity to handle inward investment within the respective regions. Recommendation 4 We recommend that the LDA/London First Centre explore with the Association of London Government, ways of securing greater engagement of the London Boroughs in the inward investment agenda. Recommendation 5 We recommend that the sub-regional partnerships work closely with London Boroughs in developing constructive relationships with local private sector partners with a view to enhancing the potential for, and capacity to handle inward investment within the respective regions. Balancing investment with business retention 3.20 19 Prior to the LDA’s existence, London First Centre had some capacity for business retention. However, following a strategic review in 2003, the LDA took the view that there was a need for a business retention service to meet the needs of both indigenous companies, and companies seeking to establish business London. It was at this point that the decision was made to separate the two services, with the LDA leading on South London Business, Economic and Social Development Transcript, 10 February 2004 - 11 - DRAFT business retention and London First Centre taking responsibility for promoting London for new FDI.20 3.21 The underlying thought process was explained to us in terms of the clients needs. We were told that the role of the London First Centre is to imbed new companies into London, particularly the smaller ones, ensuring that they are appropriately accommodated and are able to access the right type of support. Once imbedded these companies develop a new set of support needs which may relate to expansion and planning issues, for which the LDA is responsible for taking forward.21 3.22 While we recognise that needs may differ there is clearly an overlap. It is our concern is that the split created between the two, does not further complicate the overall picture of inward investment in London and that the wide and varied cocktail of services, skills, the Department of Trade and Industry Small Business Service, sub-regional partnerships and business links, etc - available to companies are clearly coherent, visible and readily accessible. We therefore recommend that the LDA/London First work with key regional, sub-regional and local partners to develop effective signposts of the services and support available to both indigenous companies, and companies seeking to establish business London. Recommendation 6 We recommend that the LDA/London First work with key regional, sub-regional and local partners to develop effective signposts of the services and support available to both indigenous companies, and companies seeking to establish business London. London and its adjoining regions 3.23 The written evidence we received from London First Centre showed that much of their output is concentrated in Central and West London; feasibly so, given the concentration on the ICT, financial services and business services sectors. However, if an inward investment profile is to be developed which benefits the whole of London, rather than specific sub-regions, then fundamental infrastructure issues need to be addressed and further consideration needs to be given to developing better coordination between London and its adjoining regions. 3.24 The developments in the Thames Gateway region were cited as an illustration of the above points. We were told that Thames Gateway will probably have to double its priority in terms of regeneration over the next 10 – 15 years, with the possible provision of 100,000 homes and the creation of 250,000 new jobs. The Thames Gateway’s main difficulties are lack of transport infrastructure and skill shortage. Without these key elements, particularly transport infrastructure larger companies are unlikely to be attracted to investing in the area.22 3.25 We also heard of the tensions caused when managing an area spanning several administrative boundaries and funding regimes.23 3.26 Gateway to London is a business support agency, providing support and advice to investors in London Thames Gateway region. London Thames Gateway covers a geographical area extending from the City of London eastwards to Thurrock and London Development Agency, Economic and Social Development Transcript, 10 February 2004 London First Centre, Economic and Social Development Transcript, 10 February 2004 22 Gateway to London, Economic and Social Development Transcript,10 February 2004 23 Gateway to London, Economic and Social Development Transcript,10 February 2004 20 21 - 12 - DRAFT Bexley. Gateway to London is part-funded by the LDA and the European Regional Development Fund (ERDF). Moneys received from the LDA must be spent in the ‘London section’ of London Thames Gateway, and the ERDF moneys in the remaining sections. This causes difficulties in practice. Businesses do not neatly fall into the boundaries set by funding or administrative requirements. We would therefore recommend that London First Centre/LDA, in consultation with the various subregions, examine ways in which to develop better co-ordination between London and its adjoining regions. Recommendation 7 We recommend that the London First Centre seek to develop a coherent picture for inward investment across London, to enable the benefits of to be spread cross London. Recommendation 8 We recommend that London First Centre/LDA, in consultation with the various sub-regions examine ways in which to develop better coordination between London and its adjoining regions. Inter-regional competition 3.27 We heard evidence that there are national mechanisms in place to manage interregional competition. Nationally, UK Trade and Investment (UKTI) acts as coordination point for advising and supporting potential investors, and for directing them to the region that best fits their requirements.24 Similar mechanisms also exist at a regional level. We heard that where it makes economic sense to do so, enquiries are passed on to neighbouring agencies, and in some instances joint marketing initiatives are carried out.25 3.28 In their written evidence to us, UK Trade and Investment asserts that competition for inward investment can be positive, in that it can encourage higher levels of professionalism, but that it needs to be managed. 3.29 The Committee on Overseas Promotion (COP) was set up in 1980, to manage the tensions that can arise from competition in the UK, and to coordinate UK promotion inward investment to avoid unnecessary duplication of effort by public funded promotional bodies. COP is also there to encourage benchmarking and mutual cooperation, by drawing up common guidelines and performance measures. It is the only forum that brings together National Development Agencies, the LDA and other Regional Development Agencies, and London First Centre to discuss inward investment promotion. 3.30 We were told that most regions subscribe to COP’s guidelines. However there are a minority of regions who blatantly flout the guidelines, particularly when there is a slow down in the FDI market. An example was given of advertising campaigns designed to ‘poach’ business interests from another region. We heard that London is particularly susceptible to such forms of ‘poaching’.”26 It goes beyond the scope and resources of this UK Trade and Investment written evidence London First Centre, Economic and Social Development Transcript, 10 February 2004 26 London Development Agency, Economic and Social Development Transcript, 10 February 2004 24 25 - 13 - DRAFT study to examine the potential damaging effects on London, but we would urge the government to keep this issue under review. Concluding thought 3.31 While London’s approach to inward investment has improved significantly, there is room for improvement. This report highlights just a few of the areas in which London’s inward investment partners can work together to help bring greater focus, coherence and delivery of inward investment services in London. - 14 - DRAFT Appendix 1 Recommendations 1. We recommend that London First Centre consider working with other promotional agencies in line with the ‘Team London’ approach, with a view to developing a brand consistent with that of its partner agencies and which fully reflects the benefits of London in the market-place. 2. We recommend that London First Centre jointly with the LDA, commission research on the scope for developing the linkages of higher education institutes and universities with potential and established inward investors, particularly with a view to enhancing product development and taking innovative goods to the market. 3. We recommend that the LDA and London First Centre seek to further develop and strengthen partnership links with other sub-regions of London. 4. We recommend that the LDA/London First Centre explore with the Association of London Government, ways of securing greater engagement of the London Boroughs in the inward investment agenda. 5. We recommend that the sub-regional partnerships work closely with London Boroughs in developing constructive relationships with local private sector partners with a view to enhancing the potential for, and capacity to handle inward investment within the respective regions. 6. We recommend that the LDA/London First work with key regional, sub-regional and local partners to develop effective signposts of the services and support available to both indigenous companies, and companies seeking to establish business London. 7. We recommend that the London First Centre seek to develop a coherent picture for inward investment across London, to enable the benefits of to be spread cross London. 8. We recommend that London First Centre/LDA, in consultation with the various subregions examine ways in which to develop better coordination between London and its adjoining regions. - 15 - DRAFT Appendix 2 Witnesses, written evidence and other written sources Witnesses Scrutiny session 10 February 2004 Aman Dalvi, Chief Executive, Gateway to London Andrew Cooke, Director of Strategy Marketing, London First Centre David Main, Chief Executive, South London Business Rob Lewtas, Business Retention Manager, London Development Agency Robert Rothenburg, Senior Partner, Blick Rothenburg/London First Centre Board Member Written evidence Confederation of British Industry London Development Agency London First Centre South London Business UK Trade and Investment Other written sources Trends and Recent Developments in Foreign Direct Investment Organisation for Economic Co-operation and Development, June 2003. Available at www.oecd.org - 16 - Appendix 3 DRAFT Principles of Assembly scrutiny The powers of the London Assembly include power to investigate and report on decisions and actions of the Mayor, or on matters relating to the principal purposes of the Greater London Authority, and on any other matters which the Assembly considers to be of importance to Londoners. In the conduct of scrutiny and investigation the Assembly abides by a number of principles. Scrutinies: aim to recommend action to achieve improvements; are conducted with objectivity and independence; examine all aspects of the Mayor’s strategies; consult widely, having regard to issues of timeliness and cost; are conducted in a constructive and positive manner; and are conducted with an awareness of the need to spend taxpayers money wisely and well. More information about scrutiny work of the London Assembly, including published reports, details of committee meetings and contact information, can be found on the London Assembly web page at www.london.gov.uk/assembly. - 17 - Appendix 4 DRAFT Orders and translations For further information on this report or to order a bound copy, please contact: Carmen Jack, Scrutiny Manager Assembly Secretariat, Greater London Authority, City Hall, The Queen’s Walk, London SE1 2AA. [email protected] Tel: 020 7983 6542 If you, or someone you know, needs a copy of this report in large print or Braille, or a copy of the summary and main findings in another language, then please call us on 020 7983 4100. You can also view a copy of the report on the GLA website: www.london.gov.uk/assembly/reports/index.htm. - 18 -