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MIDTERM EXAMINATION
Fall 2008
MGT502- Organizational Behaviour (Session - 2)
Time: 60 min
Marks: 50
Student Info
StudentID:
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Center:
OPKST
ExamDate:
12/13/2008 12:00:00 AM
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Question No: 1
( Marks: 1 )
- Please choose one
Receivers in communication see and hear based on their needs, motivations, experience,
background, and other personal characteristics. This is called:
► Filtering
► Defensiveness
► Selective perception
► Selective selection
Question No: 2
( Marks: 1 )
- Please choose one
When
manager marketing is communicating with the manager production, it is called:
►
►
►
►
Upward communication
Downward communication
Lateral communication
Vertical communication
Question No: 3
( Marks: 1 )
- Please choose one
Which
of the following process is followed by a receiver when he/she translates a sender’s message?
►
►
►
►
Encoding
Decoding
Feedback
Recoding
Question No: 4
( Marks: 1 )
- Please choose one
In the
communication process, which of the following steps occurs first?
►
►
►
►
Transmitting
Decoding
Encoding
Understanding
Question No: 5
( Marks: 1 )
- Please choose one
Which
of the following is a group decision making method in which individual members meet face-to-face
to pool their judgments in a systematic but independent fashion?
►
►
►
►
Brainstorming
Groupthink
Nominal group Technique
Delphi model
Question No: 6
( Marks: 1 )
- Please choose one
Which
of the following is a tendency for members of a cohesive group to reach decisions without weighing
all the facts, especially those contradicting the majority opinion?
►
►
►
►
Group conformity
Group shift
Groupthink
Social loafing
Question No: 7
( Marks: 1 )
- Please choose one
Which
of the following is true about virtual teams?
►
►
►
►
There is an absence of verbal cues
There is limited social context
People collaborate online
All of the given options
Question No: 8
( Marks: 1 )
- Please choose one
Which
of the following type of teams allows for collaboration between team members who are physically
dispersed?
►
►
►
►
Local
Global
Virtual
Interactive
Question No: 9
( Marks: 1 )
- Please choose one
Team
members with good listening, feedback, and conflict resolution skills possess ______________.
►
►
►
►
Technical expertise
Problem-solving skills
Decision-making skills
Interpersonal skills
Question No: 10
( Marks: 1 )
- Please choose one
After
which stage of a group’s development is there a relatively clear hierarchy of leadership within the
group?
►
►
►
►
Norming
Storming
Development
Forming
Question No: 11
( Marks: 1 )
- Please choose one
Which
of the following is the stage of group development characterized by the development of close
relationships and cohesiveness?
►
►
►
►
Forming
Norming
Storming
Adjourning
Question No: 12
( Marks: 1 )
- Please choose one
Which
of the following statements most accurately describes interest groups?
►
►
►
►
They are longer lasting than friendship groups
They are formed because of some common objective
They are governed by labor laws
They are likely to involve great social conflict
Question No: 13
( Marks: 1 )
- Please choose one
Fahad,
Zain and Usama work in different departments, but often take lunch together. They are an example
of what type of group?
►
►
►
►
Formal
Informal
Command
Task
Question No: 14
( Marks: 1 )
- Please choose one
When
do informal groups appear?
►
►
►
►
In response to the need for social contact
In reaction to formal groups
Most frequently in bureaucracies
When formal groups cannot meet their goals
Question No: 15
( Marks: 1 )
- Please choose one
Which
of the following is NOT a strategy to reduce social loafing?
► Have group members evaluate each other's contributions
► Keep work groups as small as possible
► Make individual contributions or levels of performance in a group identifiable
► Contributions of the group, not the individual, are most important
Question No: 16
( Marks: 1 )
- Please choose one
If a
group of employees has been given an assignment and one of the group members does not usually
take responsibility and depends on others for completion of tasks, he is acting as:
►
►
►
►
An irresponsible
An unskilled
A free rider
A Parasite
Question No: 17
( Marks: 1 )
- Please choose one
Which
of the following is a job that does not lend itself to telecommuting?
►
►
►
►
An attorney who spends most of her time researching on the computer
A car salesman who demonstrates the features of a new model of car
A telemarketer who uses the phone to contact clients
A product support specialist who fields calls from customers
Question No: 18
( Marks: 1 )
- Please choose one
Which
of the following is a direct monetary incentive given by the organizations to its employees?
►
►
►
►
Promotion
Gain sharing
Flexible work hours
Appreciation certificate
Question No: 19
( Marks: 1 )
- Please choose one
Which
one of the following statement is not true regarding the relationship between age and job
performance?
►
►
►
►
Older workers bring to their job: experience, judgment and strong work ethics
Older workers have more commitment to quality
Older workers are perceived as flexible and welcome new technologies
Older workers are perceived as lacking flexibility and resistant to new technologies
Question No: 20
( Marks: 1 )
- Please choose one
Which
of the following statements concerning tenure is NOT true?
►
►
►
►
Tenure does not appear to be a good predictor of employee productivity
Tenure and satisfaction are positively related
Tenure is a good variable in explaining turnover
Tenure and organizational investment are negatively related
Question No: 21
( Marks: 1 )
- Please choose one
Which
of the following is one of the relationships proposed in expectancy theory?
►
►
►
►
Reward-satisfaction relationship
Satisfaction-performance relationship
Rewards-personal goals relationship
Effort-satisfaction relationship
Question No: 22
( Marks: 1 )
- Please choose one
A
theory Y manager would assume that employees would ________________.
►
►
►
►
Dislike work
Need to be controlled
Attempt to avoid work
Exercise self direction
Question No: 23
( Marks: 1 )
- Please choose one
Which
of the following theories was proposed by Douglas McGregor?
►
►
►
►
Hierarchy of needs theory
Theories X and Y
Two-factor theory
ERG theory
Question No: 24
( Marks: 1 )
- Please choose one
Hunger, thirst, sex, pay, and physical work environment are examples of which of Alderfer’s needs?
►
►
►
►
Existence
Safety
Growth
Physiological
Question No: 25
( Marks: 1 )
- Please choose one
How is
the satisficing decision maker best characterized?
► As using rationality
► As using bounded rationality
► As using creativity
► As relying on others to make decisions
Question No: 26
( Marks: 1 )
- Please choose one
Asma
is experiencing conveyance problem for her college pick and drop. She decides to use the rational
decision-making model to decide what to do. What might be the next step she takes if she follows
this model?
►
►
►
►
Define the problem
Identify the decisions criteria
Evaluate other available alternatives
Select the best alternative
Question No: 27
( Marks: 1 )
- Please choose one
Which
of the following statements is NOT true about the difference between men and women when
it comes to emotional reactions?
► Women show greater emotional expression
► Men express emotions more intensely
► Men express anger more frequently
► Women may have a greater need for social approval
Question No: 28
( Marks: 1 )
- Please choose one
Emotional Responses that the organization requires workers to show and considers appropriate in a
given job are called:
► Felt Emotions
► Displayed Emotions
► Moods
► Emotional Intelligence
Question No: 29
( Marks: 1 )
- Please choose one
If you
believe that outside forces are largely responsible for your fate, you are the person having:
►
►
►
►
External Locus of control
Personal Locus of control
Internal Locus of control
Core locus of control
Question No: 30
( Marks: 1 )
- Please choose one
Mr.
Abad thinks that his own actions and behaviors have an impact in determining what happens to him.
What do you think he has?
►
►
►
►
Core locus of control
Personal Locus of control
Internal Locus of control
External Locus of control
Question No: 31
( Marks: 1 )
- Please choose one
Which
of the following is NOT one of the traits according to the Big Five Model?
►
►
►
►
Conscientiousness
Extroversion
Agreeableness
Self actualization
Question No: 32
( Marks: 1 )
- Please choose one
Which
of the following are defined as accepted principles or standards of a person or a group?
►
►
►
►
Values
Traditions
Norms
Attitudes
Question No: 33
( Marks: 1 )
- Please choose one
Which
of the following is defined as a way of looking at life; a way of thinking, feeling or behaving?
►
►
►
►
Value
Attitude
Behavior
Mood
Question No: 34
( Marks: 1 )
- Please choose one
Which
of the following abilities one should have to perform the job of a beach lifeguard?
► To have strong muscles only
► To have inductive reasoning skills
► To have deductive reasoning skills
► Strong spatial-visualization abilities and body coordination
Question No: 35
( Marks: 1 )
- Please choose one
The
boss who praises his employee for a job well done falls in the category of:
►
►
►
►
Negative reinforcement
Positive reinforcement
Extinction
Punishment
Question No: 36
( Marks: 1 )
- Please choose one
Mr.
Hussain is a salesperson. He remembers the names of his customers easily because he is able to
retain and recall past experience. He is able in which of the following dimensions of intellectual
ability?
►
►
►
►
Memory
Number Aptitude
Deductive Reasoning
Perceptual speed
Question No: 37
( Marks: 1 )
- Please choose one
Mr. Ali
can identify visual similarities and differences quickly and accurately. He is expert in which of the
following dimensions of intellectual ability?
►
►
►
►
Deductive Reasoning
Memory
Perceptual Speed
Number Aptitude
Question No: 38
( Marks: 1 )
- Please choose one
Which
of the following is defined as intellectual and mechanical processes used by an organization to
transform inputs into products or services?
►
►
►
►
Mechanism
Technology
Operational system
Information system
Question No: 39
( Marks: 1 )
- Please choose one
Mr.
Ahmed is responsible to transmit information to outsiders on organization’s plans, policies, actions
and results. Which managerial role is he playing in organization?
►
►
►
►
Disseminator
Spokesperson
Representative
Figurehead
Question No: 40
( Marks: 1 )
- Please choose one
The
ability to work with, understand, and motivate other people, both individually and in groups,
describes which one of the following skills?
►
►
►
►
Technical skills
Human skills
Conceptual skills
Organizing skills
Question No: 41
( Marks: 5 )
How
does the size of a group affect its productivity ?
Question No: 42
( Marks: 5 )
How
organizations can create an ethical culture?