Download Sample Test Scripts

Sample Test Scripts
The following sample test scripts were prepared to test a help desk call tracking system. Note that these are only samples,
not a complete listing of all test cases. Consider a similar layout for your test scripts.
Test Specification Part
1
Designed by:
Module or Screen:
Joe Dokes
User Input Screen
Test Data Source:
Objectives:
User entry
Test basic functionality
Test
Case
#
1-1
Description
Test for basic functionality
Test Steps
Enter a trouble ticket with the following fields:
1. FIRST NAME: Test
2. LAST NAME: Ticket
3. USER NAME: tticket
4. PHONE NUMBER: 512-555-1212
5. PC: Laptop
6. NUMBER OF DAYS: 1
7. SOFTWARE APPLICATION: MS Mail
8. GENERAL PROBLEM: Can’t access
mail. Forgot my password.
Press the SUBMIT key.
Expected
Results
Record is
added to the
database
Actual
Results
Performed
by / Date
Test
Case
#
Description
Test Steps
Expected
Results
1-2
Test for basic functionality
Enter a trouble ticket with the following fields:
1. FIRST NAME: Test
2. LAST NAME: Application
3. USER NAME: tapplica
4. PHONE NUMBER: 512-555-1212
5. PC: Desktop
6. NUMBER OF DAYS: 1
7. SOFTWARE APPLICATION: MS Excel
8. GENERAL PROBLEM: Can’t see columns B and C.
Press the SUBMIT key.
Record is
added to the
database
1-3
Test for basic functionality
Enter a trouble ticket with the following fields:
1. FIRST NAME: John
2. LAST NAME: Doe
3. USER NAME: jdoe
4. PHONE NUMBER: 512-555-1212
5. PC: Laptop
6. NUMBER OF DAYS: 10-14
7. SOFTWARE APPLICATION: None
8. GENERAL PROBLEM: Error when reading from
floppy drive.
Press the SUBMIT key.
Record is
added to the
database
1-4
Test for basic functionality
Enter a trouble ticket with the following fields:
1. FIRST NAME: Jane
2. LAST NAME: Doe
3. USER NAME: jdoe1
4. PHONE NUMBER: 512-555-1212
5. PC: Desktop
6. NUMBER OF DAYS: 1
7. SOFTWARE APPLICATION: None
8. GENERAL PROBLEM: Mouse is not working.
Press the SUBMIT key.
Record is
added to the
database
Test Script Example, page 2
Actual
Results
Performed
by / Date
Test Specification Part
2
Designed by:
Module or Screen:
Joe Dokes
Query Screen
Test Data Source:
Objectives:
Print-out of records
Test accuracy of queries
Test Case
#
2-1
Description
Query by first name
Test Steps
1.
2.
2-2
Query by last name
3.
1.
2-3
Query by user name
2.
1.
2-4
Query by PC type “laptop”
2.
1.
2.
Test Script Example, page 3
Print out a listing of all records in the
database
Query by the database by the first name field,
using the first name “Test”
Check results against database listing
Query by the database by the last name field,
using the last name “Doe”
Check results against database listing
Query by the database by the user name
field, using the user name “tticket”
Check results against database listing
Query by the database by the PC type field,
using the PC type “Laptop”
Check results against database listing
Expected
Results
Listing matches
Listing matches
Listing matches
Listing matches
Actual
Results
Performed
by / Date