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CONTENT/TEACHING OUTLINE COMPETENCY: 7.00 Understand distribution of products. OBJECTIVE: 7.02 Classify the activities of physical distribution. A. Summarize transportation systems. 1. Physical distribution: The activities in the distribution process that organizes and moves the products through the channels. This movement (also called logistics) includes ordering, transporting, storing, handling, and inventory control. 2. Transportation: The physical movement of the product from one place to another. There are five major methods: a. Trucking or motor carriers. Tractor trailers are most frequently used. For example, tractor-trailer trucks deliver most of Wal-Mart’s products. b. Railroads. Move heavy and bulky freight. For example, coal, steel, lumber, grain, and equipment. c. Marine shipping. Transporting goods within the US and around the world. For example, barges transport steel, iron ore, and grain along the Mississippi River. d. Pipelines. Move oil and natural gas. The companies using the pipelines own them. For example, BP owns pipelines that move crude oil from the oil field to the refineries. e. Air cargo services. High value, low-weight, and time-critical products. For example, the owner of an exclusive floral shop might order flowers from France. The order will be shipped by air. 3. Transportation service companies are additional means of moving small to medium-sized packages. For example, US Postal service, express delivery services, bus package carriers, and freight forwarders (private companies that combine shipments from several businesses to help reduce costs to those businesses) would deliver these smaller parcels. B. Classify the storage of products. 1. Storage: The holding of products until they are sold. Products produced in large quantities require storage. For example, a new Harry Potter book is published and must be stored until book retailers place their order. 2. Private warehouse: A facility designed to meet the needs of the owner. It may be based on size, temperature control, or refrigeration. For example, Carol’s Linens has its own private warehouse to replenish inventory when needed. 3. Public warehouse: Storage and handling facility that may be provided for any business willing to pay for the space. For example, Singletary Warehouse Company has a variety of rental spaces to lease business owners. They can select refrigerated or temperature controlled space. 4. Distribution center: A storage facility used to centralize and speed up the delivery of goods and reduce the cost of storage. For example, JC Penney’s has a distribution center in Atlanta to reach all the JC Penney stores in the southeast. 5. Bonded warehouse: Private or public warehouse used to store products until federal taxes have been paid on the product(s). For example, a warehouse operated under U.S. Customs supervision to store imported products until the payment of duties has been made. Marketing Summer 2006 158 CONTENT/TEACHING OUTLINE COMPETENCY: 7.00 Understand distribution of products. OBJECTIVE: 7.02 Classify the activities of physical distribution. C. Understand the methods of handling inventory. 1. Products ordered by a business must be received, checked, marked (priced), and transferred. 2. A receiving record is a document used by a business to keep track of its incoming inventory. 3. When checking the received goods, verification must be made on the quality, quantity, and condition of the merchandise. The most commonly used methods for checking merchandise are blind, direct, spot, and quality check. a. Blind check method: Writing a detailed list of the merchandise and its quantity. This list is then compared to the actual invoice. This method is time consuming but is considered the most accurate. b. Direct check method: The merchandise is verified against the invoice or purchase order. c. Spot check method: Merchandise is randomly checked for quality and quantity. d. Quality check method: Merchandise is inspected for workmanship and making sure there is no damage to merchandise. 4. When merchandise has been received and checked, other information must be marked on the merchandise. a. The most common form of marking is placing the selling price on the merchandise. b. The most common method of marking is UPC (universal product codes). UPCs are scanned at check out. 5. Once marked, merchandise must be transferred to the selling floor. D. Understand inventory control methods. 1. Inventory: The storing of merchandise before it is sold. There are two methods for tracking inventory, perpetual and physical. 2. Perpetual inventory control: Tracks inventory on a continuous basis. A company can track and know the value and quantity of products on hand at any time. For example, Harris Teeter may use perpetual inventory control of products. As an item is sold, the scanner communicates to the warehouse that the item is in need of restocking. 3. Physical inventory control: Stock is physically counted periodically and verified for accuracy. For example, Sam’s Club physically counts each item in each warehouse once each year. Marketing Summer 2006 159