Download UNIV 1211: Prof. Dev. and Competencies Fall 2012 Learning Logs

UNIV 1211: Prof. Dev. and Competencies
Fall 2012
Learning Logs-week 15 (20points- 10 points each)
Name: Sara AL-Subaie
Section: 206
ID#: 201101892
Date:
Date Due: Post on BlackBoard before December 31 2012.
Log 1.
1. Define personality types A and B. What are their main characteristics.
(Corvette, p . 14,)
Personality may be defined as the dynamic, developing system of an individual’s
distinctive emotional, cognitive, & spiritual attributes
2. How can you define personality? Name the main facets of personality
which affect your negotiation approach. (16 characteristics). ( Corvette,
page 12, 13)
Personality may be defined as the dynamic, developing system of an individual’s
distinctive emotional, cognitive, & spiritual attributes. That definition purposefully
does not limit personality to characteristic behaviors and/or thoughts, because there
abound many perceptions of what should be deemed characteristic. Nonetheless,
we will be discussing matters in terms of characteristics. You may demonstrate
varying aspects or characteristics of your personality in varying circumstances
and/or with varying other people. Culture also affects development of certain
personality characteristics. Having knowledge of these variations is a prerequisite to
assessing the reasons & propriety for variations - & to changing your behavior.
3. Name the characteristics of an extrovert. (Corvette page 22).
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Sociability
Interaction
External
Breadth
Extensive
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Multiple relationship
External event
Gregarious
Speck than think
4. Name the characteristics of an introvert. (Corvette, page 22).
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Territoriality
Concentration
Intensive
Depth
Intensive
Limited relationship
Internal reactions
Reflective
Thinks than speaks
5. Define the “feeler”- F type. Explain. (Corvette page 24)
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Subjective
Fair hearted
Circumstances
Persuasion
Humane
Harmony
Empathetic
Values
Involved
6. Define the “thinker”- T type. Explain its characteristics. Corvette, page 24).
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Objective
Fair minded
Rules
Absolution
Just
Clarity
Critical
Policies
Detached
7. Identify a left brain activity that you do well. (Corvette, page 29).
- left-brain dominance - - creativity, charisma and emotional intelligence.
- left brain of the brain is also the center of speech, language, verbal memory,
hearing logic, mathematical processes, detail, and planning.
- the activity I am good at is language, logic and planning.
Log 2
1. What does accreditation mean to you? ( Course files, PPT on Accreditation,
slides 2, 3 and 4).
To give official authorization or to give approval. To recognize as conforming with
standards
2. Name the types of accreditation. (Course files, slide 6).
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Accreditation for schools and other organizations, such as universities and
hospitals (received and reaffirmed by an accrediting agency)
Certificates, degrees, diplomas, and special program certificates
Professional licenses usually awarded after successful completion of an exam,
such as for doctors and nurses
Other types of licenses awarded after a successful application is made, such as
a building license
3. What are accreditation requirements? (ibid. slide 7)
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Having an appropriate mission statement and goals
Meeting standards
Following best practices
Working for continuous improvement
4. Explain the terms certificates, licensing and certification. (slide 12, 13, 14).
Certification
• when requirements of certification are met, certification is granted.
• may require an examination
• example: teaching certificate, CPA
Licensing
• Often controlled by government
• Often requires an examination and other qualifications, such as degrees
• Examples: license to practice law, license to practice medicine
5. What are mentors? (see W4 PPT on career , slide 7).
Mentors are executives who coach, advise, and encourage individuals of lesser
rank
6. Name the characteristics of a successful mentoring programme. (see W4
PPt on career, slide 8). (9 characteristics).
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Participation is voluntary
Matching process is flexible
Mentors are chosen on ability & willingness
Purpose is clearly understood
Program length is specified
Minimum level of contact is specified
Contact among participants is encouraged
Program is evaluated
Employee development is rewarded
7. List the qualities of good mentors and good mentees). ( see W4 PPT on
career, slide 9).
GOOD MENTORS…
• Listen and understand
• Challenge and stimulate
• Coach
• Build self-confidence
• Provide wise counsel
• Offer encouragement
• Act as role model
• Share experiences
GOOD MENTEES…
• Listen
• Act on advice
• Show commitment to learn
• Check ego at the door
• Ask for feedback
• Are proactive
• Are open-minded
• Are willing to change
8. What communication channels do you know. Analyze the advantages/
disadvantages in terms of Time required for feedback, Richness of
information conveyed, Sender's control over how message is composed
Control over receiver's attention Effectiveness for detailed messages. (See
Adler, PPT 1, page 28, Table 1-3).
1. face-to-face – it gets the immediate feedback once the contact is established,
richness of information conveyed is high due to verbal & nonverbal cues, sender has
the moderate control over how the message is composed and control over the receivers
attention is the highest, effectiveness for message details are weak.
2. telephone – gets the immediate feedback once the contact is established, richness
of information conveyed is local but not visual cues, sender has the moderate control
over how the message is composed and the control over the receivers attention is less
than in face-to-face setting, effectiveness for message details are the weakest.
3. voicemail – the feedback is delayed, the richness of information conveyed is vocal
but not visual cues, sender has the higher control over how the message is composed
as the receiver can’t interrupt and the control over the receiver’s attention is low,
effectiveness for message details are weak.
4. E-mail – the feedback is delayed, richness of information conveyed is lowest when
only text and no formatting, sender has the high control over how the message is
composed and the control over the receiver’s attention is low, effectiveness for
message details are better.
5. Instant messaging – gets the feedback potentially quick as soon as the contact is
established, richness of information is lowest when only text and no formatting, sender
has the high control over how the message is composed and the control over the
receiver’s attention is modest, effectiveness for message details are weak.
6. Hard copy (e.g. handwritten or typed message) – the feedback is delayed,
richness of information conveyed is words, numbers, and images but no nonverbal
clues, sender has the highest control over how the message is composed and the
receiver’s attention is low, effectiveness for message details are good.
9. What are the main aspects you have to consider when communicating a
message? (Course docs, Adler. PPT 1 , page 28).Explain your answer.
Answer:
Consider the Desired Tone In general, oral communication is best for messages that
require a personal dimension. For example, relationships improve and problems decline
when physicians and the administrators of hospitals and health care systems meet in
person instead of exchanging messages through less personal channels. Oral channels
are also best for ideas that have a strong need for visual support— demonstration,
photos or slides, and so on. Spoken communication is also especially useful when there
is a need for immediate feedback, such as question-and-answer
sessions or a quick reply to your ideas. Written communication (with the exception of email) works best when you want to create a relatively formal tone. Writing is almost
always the best medium when you must choose your words carefully. Writing is also
better than speaking when you want to convey complicated ideas that are likely to
require much study and thought by the receiver. It is also smart to put your message in
writing when you want it to be the final word, with no feedback or discussion. Finally,
writing is best for any message if you want a record to exist. In business and the
professions, sending confirming letters and memoranda is common practice, as is
keeping minutes of meetings. These steps guarantee that what is said will be a matter
of record, useful in case of later misunderstandings or disputes and in case anyone
wants to review the history of an issue. Handwritten notes of thanks or sympathy
express thoughtfulness and add a personal touch that typed messages lose.
Consider the Organization’s Culture Besides message-related considerations, the
culture of the organization in which you work may favor some communication channels
over others. 81 For example, Microsoft Corporation is so e-mail intensive that some
voice mail greetings include the directive “If you’re from Microsoft, please try to send
electronic mail.” In other organizations, voice mail is the preferred channel. Kirk
Froggatt, a vice president at Silicon Graphics, offers one explanation: “There’s
something fundamentally more personal about voice mail. You can get the tone of
voice, the passion. People like that.” A recent study even indicated that employees who
followed corporate norms for e-mail and IM use received higher performance
evaluations. Along with an organization’s overall preference for some channels, it’s
important to consider the preferences of departments, or even individuals. For example,
the computer support staff in some organizations respond to e-mails, while in other
companies a phone call to the help desk is the best way to get a quick response. And, if
you know a co-worker or your boss responds only to face-to-face reminders, your best
bet is to use that approach.
Consider Using Multiple Channels In many cases, it is wise to send a message using
both oral and written channels. This kind of redundancy captures the best of both
media, and it works in a variety of settings:
● Distribute a written text or outline that parallels your presentation.
● Follow a letter, fax, or e-mail message with a phone call, or call first and then
write.
● Send a report or proposal and then make appointments with your readers to discuss
it.
You won’t always have the luxury of choosing the communication channel. But when
you do, the right decision can make your message clearer and more effective. The
Career Tips on pages xx and the Technology Tip on page xx can help you use
electronic channels with civility and effectiveness.